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Participate on Twitter: Follow @nfiblive and use hashtag #nfiblive Download slides at: www.nfib.com/traveldeck Travel Savings for Small Businesses: Tips for Controlling and Managing Workforce Travel Costs November 17, 2010

Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

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Page 1: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

Travel Savings for Small Businesses: 

Tips for Controlling and Managing Workforce Travel Costs

November 17, 2010

Page 2: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

Meet Your Speakers

• Kyle Rogg

– SVP, Business Development, CLC Lodging

• Julio Farach

– VP, Marketing, CLC Lodging 

Page 3: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

About CLC Lodging

• Founded in 1977

• Serves companies with workforce travelers

• Nearly 9m room nights per year

• Offer Savings Card with 20‐40% off rates at 10,000 hotels

NFIB Member Offer:  Free Savings Card Membership($9.95 value)

Page 4: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

Today’s Goals

• Define workforce travel.

• Provide you with actionable insights that youcan use to control & save on your lodging expenses.

– Control:  Provide 4 changes you can make to your lodging use that will save money in the long run.

– Save:  Identify 3 cost savings opportunities.

Page 5: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

• Describe workforce travel

• 7 Tips

1. Match lodging solution to your traveler.

2. Track your lodging spending.

3. Establish a company travel policy.

4. Put controls on workforce travel.

5. Understand your options for lowest rates.

6. Take advantage of low price guarantees.

7. Cut the time spent on workforce travel.• The future of hotel savings• Q&A

Today’s Agenda

Page 6: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

What is “workforce travel?”

Example Roles•Retail merchandiser – stocks shelves•Cell phone tower erector crew•School bus delivery crew•Regional sales manager –automobile parts

Example Industries •Business Services•Wholesale Trade•Transportation•Manufacturing•Construction•Retail

Workforce travelers tend to wear boots vs. suits

Page 7: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

1. Match lodging solution to your traveler

• Understand traveler profile‐‐Workforce travelers vs. corporate travelers

• Mid‐scale/economy hotels vs. upscale

• Amenities: Workforce travelers have different requirements

Pay only for hotel services, locations or amenities that  your business needs.

Page 8: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

2. Track your lodging spending

• Measure– Track workforce traveler stays

– Quantify your lodging spend

• Benchmark your rates against a standard

You manage what you measure.

Page 9: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

• Identify What’s Acceptable– Hotel rate range

– Per diem amounts

– Personal use

• Keep It Fair & Flexible

• Review Annually

3. Establish a company travel policy 

Avoid pitfalls of assuming your travelers know your travel policy. Put it in writing.

Page 10: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

• Analyze travel to see if you need more controls.

• Limit hotel types, prices and locations.

• Simplify hotel search with network parameters.

• Enforce travel policy.

4. Put controls on workforce travel

Control increases efficiency while limiting surprises.

Page 11: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

5. Understand your options for lowest rates

• Know The Pros & Cons Of Using:– Coupons, Hotel Marquee Offers

– Lodging Savings Card 

– Online Consolidators, Hotel Chain website

– In‐house staff

– Travel Agency

Choose the solution that consistently provides good hotels at a great price.

Page 12: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

• Know Where To Find Them– Websites

– Hotel chains

– Savings cards

• Know What They Are—Quality varies widely– Look for & understand the hotel price 

guarantees available

– Read the detailed terms & conditions

6. Take advantage of low price guarantees

All guarantees are not created equal.

Page 13: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

7. Cut time spent on workforce travel

• Check your process for efficiency

– Negotiating rates

– Finding and booking hotels

– Verifying travel policy compliance

– Paying (e.g., Direct bill)

– Auditing and reconciling  expense and lodging reports

Bottom Line: Determine the best use of your resources.

Page 14: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

1. Match lodging solution to your traveler

2. Track your lodging spending

3. Establish a company travel policy

4. Put controls on workforce travel

5. Understand your options for lowest rates

6. Take advantage of low price guarantees

7. Cut time spent on workforce travel

Ways to Save – A Recap

Page 15: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

• Improving Economy Means Rising Hotel Rates

• Hotel Bargains Getting Harder To Find

• Lodging Savings Isn’t Automatic; Takes Educated Approach

The Future of Hotel Savings

Bottom Line: $ Saved On Hotels = $ To Invest In Business

Page 16: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

Valuable Resources

• Workforce Travel Blog

– http://blog.checkinncard.com

• Case Studies

– Miller Transportation:– https://www.checkinncard.com/files/CorporateLodgingConsultants.pdf

– Others: 

–http://www.clclodging.com/solutions/casestudies.cfm

• Wall Street Journal Article– http://www.clclodging.com/background/2008/WSJ_031708.pdf

Page 17: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

For more information please visit 

http://www.nfib.com/checkinncard

Or call:

1.866.857.9747, Option 1

Valuable Resources and Offers

Get a FREE CLC Lodging savings card program registration:

Promotional Code:  NFIB

Page 18: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

Additional NFIB.com Resources

When is Travel Insurance a Good Idea?http://www.nfib.com/business-resources/business-resources-item?cmsid=50238

Seven Tips for Keeping Money Safe While Travelinghttp://www.nfib.com/business-resources/business-resources-item?cmsid=48679

American Airports Catering to Business Travelershttp://www.nfib.com/business-resources/business-resources-item?cmsid=48481

Tips for Staying Healthy While Travelinghttp://www.nfib.com/business-resources/business-resources-item?cmsid=45574

Page 19: Travel Savings for Small Businesses• Describe workforce travel • 7 Tips 1. Match lodging solution to your traveler. 2. Track your lodging spending. 3. Establish a company travel

Participate on Twitter: Follow @nfiblive and use hashtag #nfibliveDownload slides at: www.nfib.com/traveldeck

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