Vertraulich17. August 2020 © 2019 expenseBrain GmbH. All rights reserved.

Travel Management @ CloudFacts and Figures

Vertraulich

Cloud Solution

2

• There is no choice. Travel booking has always been in the cloud.Since 1971.

• Modern systems for travel expenses are in the cloud.Since 2000.

• Innovation only takes place in the cloud - for years now.

• How long do you want to wait? And for what?

• By the way: Your data is already there…

Vertraulich

Costs

➢ Scalability

➢ Reduced costs for hardware, software, maintenance

➢ Improved cost control

➢ Conversion of fixed costs to operational costs

Quality

➢ Improvements of processes and service quality

➢ Guaranteed service level agreements

➢ Access to technical know-how

➢ Faster implementation, simplified operation

Strategy

➢ Improved flexibility, increased independency

➢ Transfer of risks to the external supplier

➢ Concentration on core competencies

Cloud Computing: Opportunities

3

Vertraulich

Cloud Computing: General Risks

4

➢ Breakdown or malfunction of the infrastructure:fire, flooding, climate changes, contamination, corrosionNatural disasters, catastrophes, higher forces

➢ Loss of important subcontractors

➢ Espionage, sabotage, social engineering, corruption

➢ Theft, manipulation, destruction or loss of infrastructure or data

➢ Unauthorized/ malicious access to IT systems

➢ Lack of ressources or competency

➢ Software malfunctions

Vertraulich

Cloud Computing: Special Risks

5

Operation

➢ Increased complexity of the IT-landscape

➢ Wrong assessments of resources

➢ Insufficient isolation, malicious access, manipulation of data or infrastructure

➢ Attacks during data transmission

➢ Insecurities during operation: Backups, loss of data, encryption

Legal

➢ Compliance in all countries

➢ Joint liability of third party activities

➢ Changes in legal requirements

➢ Compliance with foreign regulations if applicable

➢ Access by authorities on national and international level

Organization

➢ Limited control

➢ Supplier lock-in

➢ Missing Compliance

➢ Malfunctions due to other customers’ activities

➢ Product terminated/ supplier out of business

➢ Subcontractors/ International Workforce

➢ Misunderstandings by culture, language or time

Strategy

➢ loss of competencies and know-how

➢ unprecise contracts, unexpected complexity

Costs

➢ Planned savings can not be accomplished

➢ Hidden costs

➢ Unexpected increase in costs

Vertraulich

Key Factors for Success

6

Security and data protection: most important!

Clear definition of deliverables and service levels

Create trust through transparency

Ensure performance level: Partially massive deficits exist

Location DE/EU are important for customers

Vertraulich17. August 2020 © 2019 expenseBrain GmbH. All rights reserved.

Happy to support you!Our expert team will help with anything around

business travel. We create success.