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8/6/2019 Transportation Security Administration Webinar with Autism NOW May 17, 2011
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Bryan W. Hudson, EsquireProgram Analyst, Office of Disability Policy & Outreach
Transportation Security Administration
Autism NOW WebinarMay 17, 2011
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` The information contained in these slides is
accurate as of the date of this presentation.
` However, to face the constantly evolving threat toour national security the Transportation Security
Administration may alter its procedures at any
time which may impact the accuracy of information
provided in these slides. Please review theinformation provided at www.tsa.gov or contact the
Office of Disability Policy and Outreach for the
most up-to-date information available.
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` TSA protects the Nation's transportation systems
to ensure freedom of movement for people and
commerce
` TSA was created in the wake of 9/11 to strengthenthe security of the nations transportation systems.
` Within a year, TSA assumed responsibility for
security at the nations airports and deployed a
Federal workforce to meet Congressionaldeadlines for screening all commercial airline
passengers and baggage.
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` Located within the Office of the Special Counselor
(OSC)
` Initially within OSCs Office for Civil Rights andCivil Liberties, Special Counselor created stand-
alone office approximately one (1) year ago.
` Small office four (4) TSA employees for theentire country
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` Reviews, conducts inquiries, and makes determinations
regarding complaints alleging discriminatory conduct on
the basis of disability.
` Develops and manages partnerships with community
leaders from disability-related interest groups, DHS
Components, the DOD Wounded Warrior Program, and
the DHS Office for Civil Rights and Civil Liberties.
` Serves as the primary point of contact within TSA for
supporting the DHS disability policy agenda.
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` 1. Investigatory & Adjudicatory Function
` 2. Disability Policy
` 3. Outreach
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` ODPO investigates and adjudicates disability related
civil rights complaints against TSA by the public
` Basis for investigations: The Rehabilitation Act of1972,
Title 29 United States Code 794, Nondiscrimination
under Federal grants and programs, and,
` Title 6, Code of Federal Regulations, part 15,
Enforcement of nondiscrimination on the basis ofdisability in programs or activities conducted by the
Department of Homeland Security
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` ODPOs outreach includes:
TSAs Disability Coalition
x More than eighty (80) national organizations that
represent cross-section of disability community.
x TSA maintains ongoing dialogue with these
organizations with quarterly conference calls and an
annual conference
We speak to organizations, and provide
presentationslike this oneto meet the disabilitycommunitys informational needs (e.g., Wounded
Warrior, website, fact-sheets)
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` Fly off-peak times at smaller airports
` Arrive at the airport at least 2 hours before your
flight
` Make sure that you have eaten and are well-rested as doing so will help minimize anxiety
` You can access airline assistance plans which
offer personal assistance from check-in through
security and boarding
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` Familiarize yourself with TSAs procedures before
you go. The more you know the less anxious you
will be.
` You can have a companion, assistant or familymember assist you whether your screening occurs
in the public or private screening area. If they are not traveling with you they will need to get a
gate pass from the airline
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` TSA also has Customer Support and Quality Managers
who can assist you through the security screening
process
` To minimize sensory overload you may want to ask for a
private screening` To expedite the screening process you can go through
the Family and Extra Assistance Lanes (Sometimes
called ADA lanes)
` Alternatively, you can go to the front of any of the otherlanes but will have to ID yourself as having a disability if
asked
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Adult passengers (18 and over) are required to
show a U.S. federal or state-issued photo ID that
contains the following:
` name,` date of birth,
` gender,
` expiration date and
` a tamper-resistant feature in order to beallowed to go through the checkpoint and onto
their flight.
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US federal or state government-issued
photo ID
U.S. and Foreign
government-issued passports
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` Pack an organized carry-on bag using layers
Pack Smart
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` Do not pack oversized electronics (laptops, full-sizevideo game consoles, DVD players and video camerasthat use cassettes) in your checked baggage whenpossible.
` Pack all your coats and jackets in your checked
baggage when possible.All coats and jackets must gothrough the X-ray.
` Do not wrap gifts.` Film. Undeveloped film should go in your carry-on bag. You
will able to declare film that is faster than 800-speed to atransportation security officer for physical inspection toavoid being X-rayed.
` When in doubt, leave it out. If you're not sure aboutwhether you can bring an item through the checkpoint, putit in your checked bag or leave it at home
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Prepare your 1 quart-sized, clear, plastic, zip-topbag of liquids before arriving at the airport.
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`All medications in any form or type are allowedthrough the security checkpoint once they have
been screened.
3-1-1 Rule does not apply.
` Medication and related supplies are normally X-
rayed but can request a visual inspection
instead Request must occur before the screening
process begins.
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You will have to separate your medication and associatedsupplies from your other property in a separate pouch/bag and
hand it to the Security Officer.
To prevent contamination or damage, you will be asked by the
TSO to display, handle, and repack your own medication andassociated supplies during the visual inspection process.
Medications need not be labeled, although labels sometimes
are helpful.
` Any medication and/or associated supplies that cannot be cleared
visually must be submitted for X-ray screening. If you refuse, you
will not be permitted to carry your medications and related supplies
into the sterile area.
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` Passengers are encouraged to limit quantities towhat is needed for the duration of their itinerary.
TIP : For liquids in amounts greater than 3 oz., you will
need to (1) separate these items from the liquids, gels,and aerosols in your quart-size and zip-top bag; (2)declare you have the items to the TSOs at the securitycheckpoint; and (3) present these items for additionalinspection once reaching the x-ray.
****These items are subject to additional screening,which may include liquid container screening***
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` Sharp Objects
` Sporting Goods
` Guns & Firearms
` Tools
` Martial Arts & Self Defense Items` Explosive & Flammable Materials, Disabling
Chemicals & Other Dangerous Items
` Other Items
Please visit www.tsa.gov for more information.
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` All food must go through the X-ray machine. DoNOT bring food to the security checkpoint
unwrapped, as shown in the image.
` Food must be wrapped or in a container.
Unpeeled natural foods like fruit are okay, but half-eaten fruits must be wrapped.
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` You are generally required to remove your shoes
during the screening process
Exception: If you wear orthopedic shoes or have somesort of medical condition where removal of your shoes
could result in loss of stability or bodily injury
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` TSA has continuously enhancedlayers of security since 9/11:
Cockpit doors
Improved baggage, carry-on, andpassenger screening procedures and
technologies Behavior detection programs
`As a result the threat is being drivento smaller items artfully concealed onpersons with informed adversaries
exploiting our social norms` Home-made explosives
` Non-metallic threats Liquids
Plastics
IED Components
Powders
Organic Threats
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Increases security benefits by
detecting metallic & non-metallic
anomalies concealed under layers
of clothing
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BouncesBounces radio frequency waves inradio frequency waves in
the millimeter wave spectrum offthe millimeter wave spectrum off
bodybody
Thousands of times lower than a cellThousands of times lower than a cell
phone transmissionphone transmission
Uses narrow,Uses narrow, lowlow--intensity, Xintensity, X--rayray
beam scanned over body surface atbeam scanned over body surface at
high speedhigh speed
EquivalentEquivalent to 2 minutes of flightto 2 minutes of flight
time at altitudetime at altitude
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Emptyeverything out of
pockets and placebelongings on the
conveyor belt
Emptyeverything out of
pockets and placebelongings on the
conveyor belt
Stand ith feet
apart and armsbent above head
Stand ith feet
apart and armsbent above head
Image operatorvie s the image
from a remotelylocated room andcannot physically
see any passengers
Image operatorvie s the image
from a remotelylocated room andcannot physically
see any passengers
Collect
belongings andenjoy flight
Collect
belongings andenjoy flight
DIVESTDIVEST POSEPOSE COLLECTCOLLECT
Image operator
communicatesremotely withscreening operator
Image operator
communicatesremotely withscreening operator
RESOLVERESOLVE
Step4
Step1
Step2
Step5
REVIEWREVIEW
Step3
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This technology is optional Passengers who opt out receive alternate screening
including a pat down
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If you are hypersensitive to touch you may prefer AIT
screening.
If being in a small confined place makes you anxious,however, you may prefer receiving an equal level of
screening by undergoing a pat-down procedure.
If you have joint replacements or other medicaldevices that would regularly alarm a metal detector,
you may prefer this technology because it is quicker
and less-invasive than a pat down.
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` People who use wheelchairs and scooters
` Anyone who cannot stand with their arms raised at
shoulder level for the 5-7 second duration of the scan
` Anyone who is not able to stand without the use of a
cane, crutch, walker, etc
` People who use service animals.
` People using or carrying oxygen.
` Individuals accompanying and providing assistance to
those individuals described above
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` You can wear noise cancelling headphones through the
queue but will need to remove them to have them x-
rayed
` You can wear sunglasses to deal with light sensitivity but
will have to remove them for the Document Checker toverify your identity and while you undergo metal
detection screening or AIT
` You can carry an Autism ID card which includes your
name, picture, behaviors TSOs might find confusing, andcommunication preferences
` Remember you can ask for a private screening at any
point during the screening process
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` You can communicate using an alternative
communication device but it will have to be x-rayed or
physically inspected.
` You can communicate using pencil and paper
` You should be asked if you would like a private
screening before any pat-down procedure and can ask
for a private screening at any time during the screening
process.
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` TSOs are trained to review and acknowledge medical
documentation
` TSA has developed its own template for discreetly
identifying that you have a disability or medical
condition, it is located at www.disability.gov as well as
linked to disability.gov through TSAs website
www.tsa.gov
` Neither medical documentation nor the TSA Notification
Card will prevent you from being screened
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` Mock Boarding for children on the autism
spectrum.
` Philadelphia, Newark, Cleveland and Boston.
` Was in conjunction with several airlines and
rehabilitation hospitals.
` Currently looking into augmenting workforces
training.
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` http://www.cnn.com/video/#/video/health/2011/02/26/candiotti.autism.flight.cnn?iref=allsearch
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` Local organizations that may be able to assist TSA with
disability awareness at the local level.
` Members of the Disability Coalition do have local
affiliates.
` Many organizations already contacting TSA to assist at
the local level.
` Many airports already augmenting training through local
organizations.
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` You can have a companion, assistant or family
member assist you whether your screening occurs
in the public or private screening area.
`
You should not be separated from your familymembers.
` TSA also has Customer Support and Quality
Managers who can assist you through the
security screening process.` To minimize sensory overload you may want to
ask for a private screening.
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`
To expedite the screening process you can go throughthe Family and Extra Assistance Lanes (Sometimes
called ADA lanes)
` Alternatively, you can go to the front of any of the other
lanes but will have to ID yourself as having a disability if
asked
` AIT screening may be preferable for those whose
sensory issues relate to touch
` You can wear noise cancelling headphones through the
queue but will need to remove them to have them x-rayed
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` You can wear sunglasses to deal with light sensitivity but
will have to remove them for the Document Checker to
verify your identity and while you undergo metal
detection screening or AIT
` You can carry an Autism ID card, TSAs medical
notification card, or other medical documentation which
includes your name, picture, behaviors TSOs might find
confusing, and communication preferences
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` Moving passengers with disabilities and their wheelchairs to and from the plane is theresponsibility of the airlines, not TSA.
` The decision as to whether to allow someone to enter the sterile area to provide
personal assistance to someone with a disability is also within the airlines purview.
` Complaints about airline service other than safety or security issues, should be
directed to the Department of Transportation's Aviation Consumer Protection
Division. http://airconsumer.ost.dot.gov/problems.htm.
The Aviation Consumer Protection Division accepts complaints on its web site at
the above address or via mail to:
Aviation Consumer Protection Division, C-75
Suite # W96-432 (West Building)
U.S. Department of Transportation
Office of the General Counsel
1200 New Jersey Avenue, S.E.Washington, DC 20590
` You may also call the ACPD 24 hours a day at 202-366-2220 (TTY 202-366-0511)
to record your complaint.
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TSA is only responsible for the security screening ofsupplemental oxygen or respirator-related equipment andmedication
` Should you decide to pursue a claim forpersonal or property damageagainst TSA, you must complete an SF-95, Claim for Damage, Injury, or
Death form and submit it to the Claims Management Office within 2 years. It may be submitted electronically to [email protected] or in hard
copy to the address below:
TSA Claims Management Branch
601 South 12th St.TSA-9
Arlington, VA 20598-6009
The SF-90 form and additional relevant information may be found at:http://www.tsa.gov/travelers/customer/claims/index.shtm.
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` Disability-Related Civil Rights Complaints` You can contact my office, The Office of Disability Policy and
Outreach at: [email protected]; or, toll-free at 855-231-
2353
` Other Civil Rights Related Complaints: TSAs
Office of Civil Rights and Civil Liberties Can file a claim with TSAs Contact Center at: TSA-
[email protected]. In the alternative, you can also contact the Department of
Homeland Security's Office for Civil Rights and Civil Liberties to
file a complaint. http://www.dhs.gov/xabout/structure/crcl.shtm.
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Bryan W. Hudson, Esquire
Program Analyst, Office of Disability Policy &
Outreach
Email- [email protected]
Phone- 571-227-4122
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