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TRANSFORMING SUSTAINABILITY STRATEGY INTO ACTION The Chemical Industry Edited by Beth Beloff Marianne Lines Dicksen Tanzil BRIDGES to Sustainability Houston, TX A JOHN WILEY & SONS, INC., PUBLICATION

TRANSFORMING SUSTAINABILITY STRATEGY INTO ACTION€¦ · 3.1 Overview, 27. Marianne Lines (BRIDGES to Sustainability) 3.2 The Chemical Industry and the Public: Will the Chemical Experiment

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  • TRANSFORMINGSUSTAINABILITYSTRATEGY INTOACTION

    The Chemical Industry

    Edited by

    Beth BeloffMarianne LinesDicksen Tanzil

    BRIDGES to Sustainability

    Houston, TX

    A JOHN WILEY & SONS, INC., PUBLICATION

    Innodata0471755982.jpg

  • TRANSFORMINGSUSTAINABILITYSTRATEGY INTOACTION

  • TRANSFORMINGSUSTAINABILITYSTRATEGY INTOACTION

    The Chemical Industry

    Edited by

    Beth BeloffMarianne LinesDicksen Tanzil

    BRIDGES to Sustainability

    Houston, TX

    A JOHN WILEY & SONS, INC., PUBLICATION

  • Copyright # 2005 by John Wiley & Sons, Inc. All rights reserved.

    Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

    Published simultaneously in Canada.

    No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any

    form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise,

    except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without

    either the prior written permission of the Publisher, or authorization through payment of the

    appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers,

    the Publisher for permission should be addressed to the Permissions Department, JohnWiley & Sons, Inc.,

    111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://

    www.wiley.com/go/permission.

    Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best

    efforts in preparing this book, they make no representations or warranties with respect to the

    accuracy or completeness of the contents of this book and specifically disclaim any implied

    warranties of merchantability or fitness for a particular purpose. No warranty may be created or

    extended by sales representatives or written sales materials. The advice and strategies contained

    herein may not be suitable for your situation. You should consult with a professional where

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    Library of Congress Cataloging-in-Publication Data:

    Transforming sustainability strategy into action : the chemical industry / edited by Beth

    Beloff, Marianne Lines, Dicksen Tanzil.

    p. cm.

    ISBN-13: 978-0-471-64445-3 (cloth)

    ISBN-10: 0-471-64445-5 (cloth)

    1. Chemical industry--Environmental aspects--Management. 2. Sustainable development.

    3. Industrial management--Environmental aspects. I. Beloff, Beth, 1947- II. Lines,

    Marianne, 1954- III. Tanzil, Dicksen, 1973-

    HD9650.5.T73 2005

    6600.06802--dc222005043920

    Printed in the United States of America

    10 9 8 7 6 5 4 3 2 1

    MA 01923, (978) 750-8400, fax (978) 750-4470, or on the web at www.copyright.com. Requests to

    http://www.copyright.comhttp://www.wiley.com/go/permissionhttp://www.wiley.com/go/permissionhttp://www.wiley.com

  • To Mark for his love, support, and encouragement; to my children – Justin,

    Carrie, Aaron and Darcy – who inspire my passion to preserve and enhance

    future opportunities for their generation and their children’s. Justin, your new

    journey to understand sustainability is truly breathtaking! May you help drive the

    change we all seek!

    Beth Beloff

    To Brian and my family, who have encouraged me to follow my passions, to grow

    with change and to make a difference.

    Marianne Lines

    To Yanhui for her heartfelt trust and support; to many who have taught me

    so much.

    Dicksen Tanzil

  • CONTENTS

    Foreword xix

    Preface xxiii

    Acknowledgments xxv

    1 Introduction 1

    1.1 Organization of the Book, 3

    Reference, 5

    2 Addressing Sustainability in the Chemical Industry 7

    Marianne Lines (BRIDGES to Sustainability)

    2.1 Introduction, 7

    2.2 Understanding the Chemical Industry, 8

    2.2.1 Sector Profile, 8

    2.2.2 Contribution to the Economy, 9

    2.3 Drivers of Sustainability, 10

    2.3.1 Chemical Sector Survey, 10

    2.3.2 Survey and Focus Groups Key Findings, 18

    2.3.3 Current Status of Sustainability Programs, 20

    2.4 The Role of Responsible Carew in Advancing

    Sustainable Development, 20

    vii

  • 2.4.1 Public Trust and Environmental Performance, 22

    2.5 Challenges Ahead, 24

    References, 25

    3 Views on Key Issues Facing the Chemical Industry 27

    3.1 Overview, 27

    Marianne Lines (BRIDGES to Sustainability)

    3.2 The Chemical Industry and the Public: Will the

    Chemical Experiment Continue?, 31

    Beverley Thorpe (Clean Production Action)

    3.3 Risk Assessment, 35

    3.3.1 Chemical Risk Assessment as Used in Setting

    Regulatory Levels or Standards, 35

    Bernard K Gadagbui, Lynne T Haber and Michael L Dourson

    (Toxicology Excellence for Risk Assessment [TERA])

    3.3.2 The Limits of a Risk Assessment-Based Approach to

    Sustainability in the Chemical Industry and the Need

    for a New Paradigm Based on Precaution, 42

    Joel Tickner (Lowell Center for Sustainable Production,

    University of Massachusetts–Lowell)

    3.4 Limits of Risk Management and the New Chemicals Policies, 52

    Ken Geiser (Lowell Center for Sustainable Production,

    University of Massachusetts–Lowell)

    3.4.1 Conventional Chemical Risk Management Policies, 53

    3.4.2 New European Chemicals Policies, 55

    3.4.3 New International Chemicals Policies, 57

    3.5 Impacts to Human Health and the Environment, 58

    3.5.1 The Challenge of PBTs for the Chemical Industry, 58

    Joanna D Underwood (INFORM)

    3.5.2 Hormone Disrupting Chemicals (Endocrine Disruptors), 62

    Richard A Liroff (Toxics Program, World Wildlife Fund)

    3.6 Impacts of, and Issues Associated with, Chemical Production

    from Manufacture to Final Use and Disposal, 65

    Richard Sigman (Organisation for Economic Co-Operation and Development

    [OECD])

    3.6.1 Use of Natural Resources and Releases to Air and Water

    and Waste Generation, 65

    3.6.2 Environment, Health and Safety Issues and Policies, 68

    viii CONTENTS

  • 3.7 Closing the Gap on Chemical Plant Security, 69

    Agnes M Shanley (Pharmaceutical Manufacturing Magazine)

    3.7.1 Doing the Right Thing, 73

    3.7.2 The Human Factor, 73

    3.7.3 Implementation is a Weak Point, 74

    3.7.4 Need to Look Offshore, 74

    3.8 Economic Issues and Competitiveness, 75

    Peter H Spitz (Chemical Advisory Partners)

    References, 81

    4 Planning for Sustainability 89

    Beth Beloff (BRIDGES to Sustainability)

    4.1 Planning Overview, 89

    4.1.1 Planning Framework, 89

    4.1.2 Corporate Sustainability Learning Curve, 92

    4.2 GEMI’s Approach to Sustainable Development

    Planning, 95

    Elizabeth C Girardi Schoen (Pfizer, Inc.), Stephen Poltorzycki

    (The Boston Environmental Group)

    4.2.1 Planning Framework, 96

    4.2.2 Who Should Use SD Planner TM?, 97

    4.2.3 Company Experience with SD Planner TM, 103

    4.2.4 Conclusion, 104

    4.3 Environmental Management Systems (EMS) Frameworks

    for Sustainability, 105

    4.3.1 Expansion of Environmental Management Systems to

    Address Sustainability, 105

    Art Gillen (First Environment, Inc.)

    4.3.2 The American Chemistry Council’s Responsible

    Carew Management System, 108

    Art Gillen (First Environment, Inc.)

    4.3.3 EMAS versus ISO 14001, 110

    Rainer Ochsenkuehn (First Environment, Inc.)

    4.3.4 Occupational Health and Safety Assessment Series

    (OHSAS 18001:1999), 114

    Art Gillen (First Environment, Inc.)

    4.3.5 Using Six Sigma Management Initiatives, 116

    Robert B Pojasek (Pojasek and Associates)

    CONTENTS ix

  • 4.4 The Natural Step Framework: Backcasting from Principles of

    Sustainability, 119

    Karl-Henrik Robèrt (Blekinge Technical University and The Natural Step,

    Stockholm), Sissel Waage (The Natural Step, USA) and Dicksen Tanzil

    (BRIDGES to Sustainability)

    4.4.1 “Backcasting” from Principles of Success:

    Introduction to The Natural Step Framework

    and Approach, 120

    4.4.2 Understanding Complex Systems and Thinking

    Upstream: Rationale for the Principles of The

    Natural Step Framework, 121

    4.4.3 Applying The Natural Step Framework:

    A Strategic Sustainable Development

    Decision-Making Process, 123

    4.4.4 Integrating Sustainability Thinking into Action:

    The Dynamics of Dematerializations and

    Substitutions, 124

    4.4.5 Industry Example: PVC Production at

    Hydro Polymers, 126

    4.4.6 Discussion and Conclusion, 128

    4.5 Natural Capitalism for the Chemical Industry, 130

    Catherine Greener (Rocky Mountain Institute)

    4.5.1 What is Natural Capitalism?, 130

    4.5.2 Four Principles of Natural Capitalism, 131

    4.5.3 The Natural Capitalism Framework, 132

    4.5.4 Implementing Sustainability through

    Natural Capitalism, 139

    4.6 Sustainable Value in the Chemical Industry, 140

    Dave Sherman (Sustainable Value Partners)

    4.6.1 The Chemical Industry’s Challenge, 140

    4.6.2 Who are Stakeholders?, 142

    4.6.3 The Need for a New Approach, 143

    4.6.4 A Disciplined Process, 146

    4.6.5 Three Key Phases, 146

    4.6.6 Conclusion, 149

    4.7 CSR/SRI Reporting Complexity and the Future 500 CAPGap AuditTM: An Opportunity for Improved Strategic

    Business Planning and Stakeholder Alignment, 150

    Cate Gable (Future500)

    4.7.1 A Business Case Introduction, 150

    x CONTENTS

  • 4.7.2 The CSR/SRI Standards, the Future 500 CAP Gap AuditTM,and Business Planning, 152

    4.7.3 Conclusion, 158

    References, 159

    Suggested Reading, 161

    5 Designing for Sustainability 163

    5.1 Designing for Sustainability: Overview, 163

    Dicksen Tanzil and Earl R Beaver (BRIDGES to Sustainability)

    5.1.1 Designing for Sustainability: What It Means, 164

    5.1.2 Design and Lifecycle Assessment, 166

    5.1.3 Sustainable Design Strategies and Implementations, 168

    5.2 Cradle-to-Cradle Material Assessment and Product Design, 179

    Lauren Heine (GreenBlue)

    5.2.1 The Cradle-to-Cradle Model, 179

    5.2.2 The Context for Cradle-to-Cradle, 180

    5.2.3 The Cradle-to-Cradle Approach to Material Assessment

    and Product Design, 181

    5.2.4 What the Chemical Industry Can Do, 186

    Acknowledgment, 188

    5.3 Principles of Sustainable Engineering, 188

    Martin A Abraham (University of Toledo)

    5.3.1 The Principles, 189

    5.3.2 Discussion of the Principles, 189

    5.3.3 Concluding Comments, 194

    References, 194

    6 Implementing Sustainable Development: Decision-Support

    Approaches and Tools 199

    6.1 Assessing Impacts: Indicators and Metrics, 199

    6.1.1 Overview, 199

    Dicksen Tanzil and Beth R Beloff (BRIDGES to Sustainability)

    6.1.2 The GSK Approach to Metrics for Sustainability, 214

    David J C Constable, Alan Curzons, Ailsa Duncan,

    Concepcion Jiménez-González and Virginia L Cunningham

    (GlaxoSmithKline, USA)

    6.1.3 The Eco-Efficiency Analysis Developed by BASF, 220

    Ernst Schwanhold (BASF Aktiengesellschaft)

    CONTENTS xi

  • 6.2 Assessing Values: Costs and Benefits, 228

    6.2.1 Overview, 228

    Beth Beloff (BRIDGES to Sustainability)

    6.2.2 Intangibles and Sustainability, 229

    Karina Funk (Massachusetts Renewable Energy Trust),

    Pamela Cohen Kalafut and Jonathan Low (Predictiv)

    6.2.3 Total Cost Assessment: Looking at All the Costs Involved

    with a Decision, 234

    Lise Laurin (EarthShift), Greg Norris (Sylvatica)

    6.2.4 Societal Costs, 238

    Beth Beloff, Dicksen Tanzil and Matthew Retoske

    (BRIDGES to Sustainability)

    6.2.5 Valuing Ecosystem Services, 249

    Mitchell Mathis (Houton Advanced Research Centre [HARC])

    6.3 Auditing Sustainability Performance, 256

    6.3.1 Introduction, 256

    Karen L Coyne (CoVeris, Inc.)

    6.3.2 Sustainability Auditing, 257

    Karen L Coyne (CoVeris, Inc.)

    6.3.3 Corporate Responsibility Auditing: Assuring

    What Companies Say to the Public is Truthful, 272

    Neil Smith and Paul Scarbrough (Smith OBrien)

    6.3.4 Auditing Responsible Carew Worldwide, 277

    Brad Verrico (Verrico Associates)

    6.3.5 EHS Management System Audit Strategies for RCMS,

    RC14001, and ISO 14001, 278

    Rainer Ochsenkuehn (First Environment, Inc.)

    6.3.6 New Mexico’s Green Zia Environmental Excellence

    Program: Third-Party EMS Performance

    Auditing, 280

    Jeff Weinrach (New Mexico Environment Department)

    6.4 Reporting Sustainability Performance: Latest Trends in Corporate

    Reporting, New Tools, and Practices, 287

    Stephanie Meyer (Stratos Inc.)

    6.4.1 Sustainability Reporting is Becoming a More

    Common Practice, 287

    6.4.2 The Organizational Scope of Reporting Varies

    Substantially, 290

    xii CONTENTS

  • 6.4.3 There are Sound Business Reasons Why Companies are

    Reporting, 290

    6.4.4 This is a Time of Experimentation: To be Effective,

    Reports Should Evolve to Address a Number of

    Emerging Issues, 291

    6.4.5 Moving Forward on Sustainability Reporting, 297

    6.4.6 Sustainability Reporting Case Study: Conducting

    Today’s Business with Tomorrow in Mind

    Thomas C Pasztor, (PotashCorp), 297

    6.4.7 Tales from the Trenches, 298

    6.5 Security and Sustainability, 299

    Scott Berger (American Institute of Chemical Engineers [AIChE])

    6.5.1 The Roots of Terrorism, 300

    6.5.2 Terrorist Strategies and Tactics, 300

    6.5.3 Security Vulnerability Analysis, 301

    6.5.4 Security Countermeasures, 306

    6.5.5 Long-Term Security Management, 306

    6.5.6 Can Sustainability Prevent Terrorist Attacks?, 307

    6.6 Building Corporate Social Responsibility, 307

    Neil Smith and Joan Bigham (SmithOBrien)

    6.6.1 The Business Case for Corporate Social Responsibility, 308

    6.6.2 Managing Responsibly, 310

    6.6.3 Drivers of Corporate Social Responsibility, 311

    6.6.4 Managing Supply Chains Responsibly, 315

    6.6.5 Protecting and Contributing to the Community, 318

    References, 321

    7 Future Directions for the Chemical Industry 329

    7.1 Sustainable Directions for the Chemical Industry:

    A Look to the Future, 329

    Ken Geiser (Lowell Center for Sustainable Production, University of

    Massachusetts–Lowell)

    7.1.1 Chemical Stewardship: Services, 330

    7.1.2 Green Chemistry: Materials and Function, 331

    7.1.3 A Look to the Future, 333

    7.1.4 Moving Towards Sustainability, 334

    7.2 Rethinking Products, 335

    7.2.1 Safer Chemicals Within Reach, 335

    Beverley Thorpe (Clean Production Action)

    CONTENTS xiii

  • 7.2.2 Addressing the Challenge of PBTs, 339

    Joanna D Underwood (INFORM)

    7.3 New Directions, 342

    7.3.1 Biomimicry: How and Why R&D Should Be Driven

    By Nature’s Design, 342

    Mark Dorfman

    7.3.2 Sustainability, Environment and Nanomaterials, 348

    Mark R Wiesner (Environmental and Energy Systems Institute, Rice

    University)

    7.3.3 Entrepreneurship and Innovation, 352

    Andrea Larson (Darden Graduate School of Business Administration)

    References, 357

    8 The Business Case for Sustainable Development 361

    8.1 Overview, 361

    Beth Beloff (BRIDGES to Sustainability)

    8.2 2004 Chemical Industry Sustainability Survey (Compiled by

    PricewaterhouseCoopers, LLP), 363

    Andrew Savitz, Douglas Hileman and Michael Besly

    (PricewaterhouseCoopers, LLP)

    8.2.1 Overview, 363

    8.2.2 Introduction, 364

    8.2.3 Survey Analysis and Follow-Up, 366

    8.2.4 Focus Groups’ Perspectives, 375

    8.2.5 Comparison to Other Published Surveys, 378

    8.2.6 Conclusions and Path Forward, 380

    8.3 Sustainability and Performance: An Overview, 382

    Karina Funk (Massachusetts Renewable Energy Trust)

    8.3.1 Intangibles and Value Creation, 384

    8.3.2 Sustainability in Practice, 385

    8.3.3 Driving Innovation, 386

    8.3.4 Communicating Transparency, Transparently, 387

    8.3.5 Creating Differentiation, 388

    8.3.6 Managing Risk, 388

    8.3.7 Enhancing Growth and Expansion, 389

    8.3.8 A Company-Level Sustainability Model, 390

    8.4 DuPont: Growing Sustainably, 392

    Dicksen Tanzil (BRIDGES to Sustainability), Dawn G Rittenhouse (DuPont),

    Beth R Beloff (BRIDGES to Sustainability)

    8.4.1 Sustainability as a Growth Strategy, 392

    xiv CONTENTS

  • 8.4.2 DuPont’s Journey, 395

    8.4.3 Realizing the Transformation, 396

    8.4.4 Managing Sustainable Growth, 397

    8.4.5 Sustainable Growth in R&D, 397

    8.4.6 Sustainable Growth in Operations, 398

    8.4.7 Results and Challenges, 400

    8.4.8 The Business Case, 401

    8.5 Business Value from Sustainable Development at shell, 402

    Mark Wade (Shell International Limited) and Joe Machado (Shell Chemical LP)

    8.5.1 The Lessons of the 1990s, 403

    8.5.2 Responding to the Challenge, 404

    8.5.3 A Different Way of Doing Business, 405

    8.5.4 The Business Case for Sustainable Development, 406

    8.5.5 Embedding Sustainable Development into the Organization, 407

    8.5.6 Measuring and Communicating Performance, 409

    8.5.7 Engaging with Stakeholders, 410

    8.5.8 Working with Others, 410

    8.5.9 Contributing to Sustainable Development and the

    Use of Finite Resources, 411

    8.5.10 Conclusion, 412

    8.6 Sustainable Development: An Integral Part of BASF’s

    Corporate Values, 413

    Ernst Schwanhold (BASF Aktiengesellschaft)

    8.6.1 Values and Principles, 414

    8.6.2 Our Commitment to the Global Compact, 414

    8.6.3 Management Structures, 414

    8.6.4 Examples for the Implementation of Sustainable

    Development within BASF, 415

    8.6.5 The Eco-Efficiency Analysis, 418

    8.6.6 Dialog: An Important Part of Sustainability, 420

    8.6.7 Financial Markets Honor Sustainable Development, 421

    8.6.8 Conclusions, 422

    8.7 The GSK Approach to Sustainable Development, 422

    David J C Constable, Alan Curzons, Ailsa Duncan, Concepcion

    Jiménez-González and Virginia L Cunningham (GlaxoSmithKline, USA)

    8.7.1 Introduction, 422

    8.7.2 Sustainability Strategy, 424

    8.7.3 Designing Products for Environmental Sustainability, 427

    8.7.4 Green Chemistry Guide, 428

    8.7.5 FLASC#: Fast Lifecycle Assessment for Synthetic

    Chemistry, 429

    CONTENTS xv

  • 8.7.6 Materials Guides, 430

    8.7.7 Conclusions, 434

    8.7.8 Acknowledgments, 434

    8.8 Moving 3M Toward Sustainability: The Business Case for

    Sustainable Development, 435

    Keith J Miller (3M)

    8.8.1 Transition to Sustainability, 436

    8.8.2 Organizing the Move Toward Sustainability, 437

    8.8.3 Sustainability and Growth, 438

    8.8.4 Sustainability and Risk Management, 440

    8.8.5 Benefits/Opportunities, 4418.8.6 Challenges, 442

    8.8.7 The Business Case for Sustainability:

    The Bottom Line, 443

    8.9 Achieving Business Value: The Investment Community Perspective

    on the Importance of Including Environmental and Social Aspects

    in Valuations, 444

    Don Reed (ECOS Corporation)

    8.9.1 Introduction, 444

    8.9.2 Environmental and Social Issues as Business Issues, 444

    8.9.3 “Value at Stake”: Environmental and Social Issues

    in the Chemical Industry, 446

    8.9.4 Examples of How Sustainability Leaders in the Chemical

    Industry View Value, 447

    8.9.5 The Prevailing View of Mainstream Investors on Sustainability

    in the Chemical Industry, 450

    8.9.6 Sustainability Research, Ratings, and Indexes, 451

    8.9.7 Key Issues for Analysts of the Chemical Industry

    Now and in the Future, 453

    8.9.8 What the Future May Hold for Investors, 453

    8.9.9 What Could Be Next for Chemical Companies, 454

    8.10 Investment Analysis: Dow and Bhopal, India, 455

    Marc Brammer (Innovest Strategic Value Advisors)

    8.10.1 The Meaning of Bhopal for Investors, 456

    8.10.2 The Bhopal Disaster, 459

    8.10.3 History of the Bhopal Case, 460

    8.10.4 After the Dow Chemical Acquisition of Union Carbide, 462

    8.10.5 Union Carbide’s Pending Criminal Charges in Bhopal, 462

    8.10.6 Toxic Wastes and Contaminated Groundwater, 463

    8.10.7 Impact on Dow Chemical’s Reputation, 466

    xvi CONTENTS

  • 8.11 Scientific, Political, and Investor Drivers of Chemical Industry

    Sustainability: An NGO Perspective, 468

    Richard Liroff (WWF)

    8.11.1 New Scientific Understanding of Chemicals’ Health Effects, 469

    8.11.2 Increased Biomonitoring Programs, 469

    8.11.3 Media and Public Attention to Chemical Exposures

    and Disease Incidence, 470

    8.11.4 Changing Demand From “Chemical Choosers,” a/k/aConsumer Goods Companies, 470

    8.11.5 Convergence of Nonprofit Groups’ Environmental and

    Public Health Agendas, 471

    8.11.6 Tightening Regulations in Europe and at the State and Local

    Level in the United States, 472

    8.11.7 Increasing Investor Concern, 472

    8.11.8 Insurer and Reinsurer Concern, 473

    8.12 The Role of Leadership and Corporate Governance, 474

    David Robert Taschler (Air Products & Chemicals, Inc.)

    8.12.1 The Case for Leadership Commitment, 474

    8.12.2 Identifying the Leaders, 475

    8.12.3 The Role of Champion, 475

    8.12.4 Engaging the Board, 476

    8.12.5 Experience Necessary, 476

    8.12.6 Affiliation with Other DJSI Companies and Sustainability

    Initiatives, 477

    8.12.7 Communicating the Commitment, 478

    8.12.8 Walking the Talk, 479

    8.12.9 The Call to Action, 480

    References, 481

    Appendix 1 Responsible Carew Global Charter 487

    Appendix 2 Directory of Standards and CSR-Related Organizations 492

    Appendix 3 Author Biographies 502

    Index 513

    CONTENTS xvii

  • FOREWORD

    DAWN RITTENHOUSE

    A sustainable chemical industry. To many that sounds like an oxymoron. How can

    the industry that produced the materials that caused Love Canal, Bhopal, and the

    ozone hole ever be sustainable?

    However, I would argue that the question cannot be “Can the chemical industry

    become sustainable?” The questions must be “How does the chemical industry

    become sustainable?” Today, synthetic chemicals are part of every product we use,

    from cell phones and computers, to our clothes, our automobiles, and our housing.

    BASF got it perfect with their tag line – “We don’t make the products you use, we

    make the products you use better.” If we do not figure out how to make the chemical

    industry sustainable, we will not, by definition, develop a sustainable world.

    Right now, sustainability is a journey . . . maybe someday, if we are successful, itwill be an endpoint. The chemical industry took the first step of the journey in 1985

    with Responsible Carew. Responsible Carew was fundamentally about taking

    responsibility for our operations, and through product stewardship, our products

    throughout the lifecycle. Not a bad start; in fact, for the time, an amazingly proactive

    initiative.

    Despite the effort that has gone into implementing Responsible Carew globally,

    public perception of the industry is still very low. Probably not surprising. The

    World Wildlife Fund (WWF) tested the blood of 14 European Union Environmental

    Ministers to determine levels of persistent chemicals (they all had man-made chemi-

    cals in their blood) and recent studies have indicated that Arctic animals have high

    levels of the brominated compounds that are typically used as fire retardants. With

    that kind of news in the media, it is hard to imagine a positive industry image.

    So, 20 years on from the introduction of Responsible Carew, what is next? Many

    chemical companies are starting to ask the hard questions about what a sustainable

    xix

  • chemical industry looks like . . . what’s in, what’s out and, more importantly, whatdoes the path look like, and how are we going to get from here to there?

    Fortunately, we are not alone. Many other sectors are also struggling with the

    question and are developing ways to approach sustainability that in some cases

    are driving demand for more sustainable solutions from the chemical industry.

    HP, for example, has an extensive supplier survey to understand how their suppliers

    operate and how they manage their operations to enhance safety, health, environ-

    mental, and social performance. SC Johnson has a process called the “Greenlist”

    to help their product designers focus on raw materials that are more sustainable in

    the long term. The chemical industry is also reaching out to a broad group of

    stakeholders to help with what sustainability really means. Dow has a Corporate

    Environmental Advisory Committee, and DuPont has a Biotechnology Advisory

    Panel.

    Beth, Marianne, and Dicksen have gathered a lot of information on tools like

    metrics and lifecycle analysis. They have also gathered information on what a

    number of companies have done and why. There are no silver bullets or quick

    fixes in the book. None of the companies is close to operating in a truly sustainable

    way. They have taken on different approaches so may be ahead in one area while not

    engaged in another area at all. But credit is due; they are leaders out there trying to

    forge a path.

    Ideally, the companies who are leaders will be successful financially because

    nothing encourages imitation like the opportunity to gain a competitive advantage,

    or the fear of losing market position. If the leadership companies outperform their

    peers, then the business case will be evident and the transition to more sustainable

    actions will be quick. More than likely though, there will be successes that encou-

    rage imitation and there will be failures that become the reasons for some to main-

    tain the status quo rather than seeing them as learning opportunities.

    Transforming Sustainability Strategy into Action: The Chemical Industry pro-

    vides an understanding of what the many facets of sustainability mean to the chemi-

    cal industry and how one may take on the challenge of building an integrated

    sustainability approach. Anybody interested in sustainability can learn from this

    book, whether you have been engaged in the process for a while or are just beginning

    to think about sustainability as a strategy. Enjoy the journey.

    BRAD ALLENBY

    Underlying the interest in “green chemistry,” “sustainable engineering,” “sustain-

    ability,” and similar formulations is the beginning of what for many people is a

    frightening realization: we now live in an anthropogenic world. The Industrial Revo-

    lution was in many ways a revolution in material sciences and chemistry, and even

    today the implications of nanotechnology – chemistry at small scale – continue that

    revolution. The history of the human species, in fact, is in large part a history of

    learning to manipulate the material world, and our success in that endeavor is a

    significant reason why we now live in what the journal Nature calls “the

    xx FOREWORD

  • Anthropocene” – the Age of Humans (Editorial, Nature, 2003). Humans increas-

    ingly dominate the dynamics of many natural systems and material cycles; given

    the coming convergence of foundational technologies, especially nanotechnology,

    biotechnology, information and communication technology, and cognitive sciences

    (dubbed “NBIC”), this trend will not only continue, but intensify. And our use and

    management of materials will remain a central feature of our continuing terraform-

    ing of this planet.

    The evolution of this human world raises a number of difficult questions. For one

    thing, many people would rather it did not exist, and so retreat to simplistic formu-

    lations that may be psychologically satisfying, but are increasingly unrealistic, even

    dysfunctional. So it becomes a major challenge just to recognize what it is we have

    already wrought, and what is coming down the road, quite rapidly, directly at us.

    Beyond that, of course, even if we perceive the difficulties, we lack tools and meth-

    odologies with which to deal with them. In particular, we are institutionally and

    intellectually constrained in our ability to deal rationally with complex adaptive

    systems, such as complicated material and technological patterns in a rapidly

    evolving and increasingly global economy.

    But this should not be taken pessimistically tomean thatwe are powerless; rather, it

    should be encouragement to continue to research and learn, and not to let the best

    become the enemy of the good. In this regard, the history of chlorofluorocarbons

    (CFCs) offers some useful insights. First, it is important to remember than when

    CFCs were introduced, they are adopted because they were that era’s equivalent of

    “green chemistry.” Theyweremuch safer than the chemicals they replaced (ammonia

    in refrigeration uses, for example, or toxic chlorinated solvents in cleaning appli-

    cations); they were stable; they were energy efficient – in other words, they were a

    perfect example of “green chemistry.”Only later did it turn out that they had the unfor-

    tunate and unanticipated ability to migrate to the upper atmosphere and there break

    down to reduce stratospheric ozone concentrations. This threatened the ozone layer,

    which absorbs high-energy ultraviolet radiation from the sun before it gets to the

    Earth’s surface and thereby protects biological systems from its detrimental effects.

    As this effect was validated, a number of initiatives, including international legal

    agreements and technological innovation, reduced CFC emissions with the result

    that, at this point, we have both reasonably safe industrial processes and products,

    with much less potential for stratospheric ozone depletion.

    What are the lessons from this experience? First, that “green chemistry” and other

    reductionist approaches, while often quite valuable, must be understood at the con-

    text of the modern globalized economy, where chemical and material science inno-

    vations can rapidly expand to a scale where fundamental natural systems can be

    impacted. In other words, it is inadequate to consider systemic effects only at a

    small scale; rather, we must learn to explore potential impacts at all scales, including

    emergent behaviors at very large scales that may be completely unanticipated. We

    must also learn to consider the relevant systems as a whole, not jsut as particular

    interests or academic disciplines dictate. Bluntly put, “it’s the system, stupid.”

    Secondly, the story does not end with the successful commercial implementation

    of a material or chemical innovation. Rather, we must learn to dialog with these

    FOREWORD xxi

  • systems on an ongoing basis, so that subtle but important effects are not missed, or

    ignored until they become irreversible except at great cost. This capability, which

    right now is not the responsibility of any institution, should be a priority for all con-

    cerned. But – and this is the good news – the CFC story, for a number of reasons, is

    a success story. It was complicated chemistry, complicated politics, emergent and

    unanticipated behaviors – but in a very short time, relatively speaking, our

    human systems responded. We are not powerless, unless we choose to render

    ourselves powerless.

    We do so in two important ways. First, blinded by ideology or simply afraid of

    the magnitude of the challenge posed to us by the anthropogenic Earth, we may

    choose not to perceive what is actually going on around us. Secondly, even if we

    do realize what is going on, we can choose not to act, either because inaction is

    more comfortable, or because we cannot at this point know what might be best,

    rather than simply an improvement. Both options are arguably unethical.

    Transforming Sustainability Strategy into Action: The Chemical Industry takes

    another path. Eschewing simplistic silver bullets, it pushes us forward both concep-

    tually and operationally into new approaches, new ways of thinking, that in turn

    enable us to begin a rational, and ethical, interaction with this unique and strange

    new age that we have done so much to bring about. Forget Mars: humans have

    terraformed a planet already, and this book is another small step in responsibly

    responding to that reality. Certainly we do not yet understand the complex systems

    within which we are already operating, nor do we know what the best actions might

    always be. As this book illustrates, however, we have both the will and the capability

    to begin building a better world. And so the Anthropocene begins.

    REFERENCE

    Editorial, “Welcome to the Anthropocene” Nature, 424; 709 (2003).

    xxii FOREWORD

  • PREFACE

    When I was approached by Wiley to write a book on sustainable development in the

    chemical industry, my first concern was that, by addressing only the chemical indus-

    try, the view on sustainability would be too limited. Upon greater reflection, this

    industry represents an opportune lens through which to fashion a book on sustainable

    development for numerous reasons. Chemicals have been linked to the first trumpet-

    ing of alarm that heralded in the environmental movement, with the writing of Silent

    Spring. The chemical industry was among the first to organize on a significant scale a

    voluntary programwith hopes of transforming itself and the perception of others into a

    responsible environmental actor (Responsible Carew). And lastly, the industry’s pro-

    ducts are ubiquitous in commerce and are found in the supply chains, if not lifecycles,

    of virtually all products and services. Correspondingly, they are also found in all eco-

    systems around the globe. So, utilizing the issues of sustainability to be representative

    of the broader set confronting business in general makes sense.

    The second concern I pondered was how to present a book that is balanced in

    representing the perspectives of multiple stakeholder groups of importance, broad

    in the handling of an array of topics, yet pragmatic in its quest to be of value to

    those most interested in operationalizing sustainability in their daily activities, on

    “Monday morning.” It was clear that I needed to work on a team with others repre-

    senting areas of knowledge deeper than my own, and further, that we needed to

    maintain, wherever possible, the voices of others as co-authors.

    And so I asked Marianne Lines, my dear friend and colleague, to become co-

    editor. Marianne’s exceptional organizational skills and sense of enjoyment from

    details, well-honed experience in pulling together expert stakeholders, and funda-

    mental knowledge of sustainability issues were my primary reasons for inviting

    her to participate, and she has surpassed all of my expectations.

    xxiii

  • Further, Marianne and I wanted a third team member imbued with specific

    knowledge of the chemical industry and with technical expertise in the area of

    chemical products and processes. Dicksen Tanzil kindly accepted our invitation

    to fill that spot. His dedication, sense of purpose, intelligence, and willingness to

    take on any task required, made him an invaluable member of the team.

    This rounded out our editorial team. And so BRIDGES to Sustainability, our non-

    profit organization housing the three of us in our quest to bridges between technical

    and management issues, between short- and long-term values, between companies

    and their stakeholders, and between strategies and actions, became again a bridge

    between thought and words.

    Finally, we wanted to create a comprehensive resource on the topic of oper-

    ationalizing sustainability, which could be used as a reference on a variety of sus-

    tainability how-to topics. As a result, we developed a compendium drawing upon

    conceptual, technical, and practical perspectives of sustainability. Rather than

    being comprehensive, we offer representative approaches in short form, with

    references as to where to find more information.

    Our main goal of this book is to provide a framework for companies to adopt sus-

    tainable business practices; to demonstrate how businesses can translate sustainabil-

    ity strategies into action. Our focus is how to operationalize sustainability, and we

    seek to be relevant to not only managers in industry, but also to future managers

    in business and engineering educational programs.

    We are motivated by a desire to be better: better corporate players, more socially

    responsible, creating fewer negative impacts and more positive benefits from our

    actions as well as those of others constituting our “value chain”, improving the qual-

    ity of life in our communities, protecting our children’s quality of life in the future. If

    this book offers insights into how to move closer to any of these, we have accom-

    plished our mission. Please take as many of these ideas as you wish, expand upon

    them, and use them. That will be the ultimate test of the success of this endeavor.

    Beth Beloff

    Marianne Lines

    Dicksen Tanzil

    xxiv PREFACE

  • ACKNOWLEDGMENTS

    Assembling and writing portions of this book have led us on an incredible journey.

    We never envisioned how much effort this would entail, or how much give-and-take

    and rethinking of the final product would be involved with every interaction with

    each contributor, author, or reviewer. We have had the kind support of professional

    colleagues, friends, and family, all of whom have helped to broaden our understand-

    ing of our mission and keep us on target. And to the many agents of change who

    have inspired us by their own thoughts, actions, and written words, we say thank

    you. You know who you are.

    Brad Allenby, Chuck Bennett, Karen Coyne, Pogo Davis, Dawn Rittenhouse, and

    Darlene Schuster all took time out of their busy schedules to comment among the

    way about the direction we were taking and gave valuable insights as to how to

    correct course.

    The earliest reviewers of our book concept gave us much appreciated feedback

    and guidance. They include Tarcisio Alvarez-Rivero, Karen Coyne, Pogo Davis,

    Tom Gladwin, Dawn Rittenhouse, and Darlene Schuster. Further guidance on over-

    all concept came from Chuck Bennett and Frank Dixon. Both wrote various pieces

    that fundamentally inspired our compendium, even though their contributions are

    not directly found in the book. Brad Allenby, John Carberry, and Dave Constable

    provided significant critique to the sections on Sustainability Planning and

    Design. Beverley Thorpe provided invaluable insight into public perceptions of

    the chemical industry. Ken Geiser and Joel Tickner kept us abreast of emerging

    international policies on the management of chemicals. Karen Coyne jumped in

    without hesitation to organize the auditing section when we were confronted with

    a vacuum there, and Art Gillen filled the same role in the management systems

    area when we were confronted with similar issues.

    xxv

  • Joanna Underwood reconnected as a friend and colleague, and provided moral

    support as well as professional wisdom. Mitch Mathis and Marilu Hastings, in

    spite of experiencing a time of great personal angst, came through with their per-

    sonal and professional support. Ann Goodman shared her writings to inspire our

    case study development. Priscilla Johnson shared invaluable insights into the

    business case for sustainability. Dave Taschler and Tim Donnelly provided excellent

    insights and critique of our business case section, as did Gautham Parthasarathy

    from Solutia.

    The development of the Chemical Industry Sustainability Survey was more of a

    challenge than expected. The PricewaterhouseCoopers team, comprised of Andy

    Savitz, Doug Hileman, and Michael Besly, was extraordinary in their dedication

    to an excellent product. When funding for the effort fell through, they graciously

    contributed their time and effort, for which we are extremely grateful. Through

    industry focus groups we vetted the survey findings to both clarify and validate

    interpretations. Darlene Schuster, as leader in AIChE’s Institute for Sustainability,

    was a dedicated partner in the review of the survey instrument, marketing of the

    survey, and in the organization of the focus groups. Charlene Wall (BASF), through

    AIChE’s Center for Sustainable Technology Practices, was also instrumental in

    organizing an excellent group of industry leaders to participate in the focus

    groups. Those participants include Emanuel Baba (FMC), Earl Beaver (IfS), Tim

    Donnelly (Rohm & Haas), Karen Koster (Cytec), Joe Machado (Shell Chemicals),

    Ada Nelson (BP), Dawn Rittenhouse (DuPont), Dave Taschler (Air Products), Joe

    Zola (Eastman Chemicals), and Elaine Zoeller (Eastman Chemicals). Terry Yosie

    (ACC) was also generous with his time in participating in a focus group.

    Finally, we would like to thank the Board and Advisory Council, as well as the

    extended family, of BRIDGES to Sustainability for their dedication to the mission of

    the organization and their crafting a more sustainable future with us.

    xxvi ACKNOWLEDGMENTS

  • 1INTRODUCTION

    BETH BELOFFMARIANNE LINES

    BRIDGES to Sustainability

    In recent years, many top leaders have committed their companies to the concept

    of sustainable development. The practical implications of such a commitment for

    a corporation is that performance is considered along three dimensions – economic,

    environmental, and social – rather than a single-minded drive for immediate econ-

    omic value. While this growing commitment to sustainability has been driven by

    many complex factors, such as changing societal expectations, stakeholder activism,

    and regulatory activity, for reasons regarding competitive advantage, business

    leaders are considering the possibility of long-term economic performance being

    enhanced by a commitment to strong environmental and social performance. This

    means that in the next decade or so, competitive advantage may migrate to those

    firms that learn to create customer and shareholder value in ways that do not

    harm the environment and benefit a broader spectrum of society.

    For those of us who have been working in the field encompassing sustainable

    development, sustainability, or corporate social responsibility – among an array

    of other terms-of-art – it is heartening to observe the recent explosion of venues

    and opportunities featuring this topic. In the United States, these expanding

    venues include publication of books and journal articles, conferences, technical

    society and industry association initiatives, and university initiatives in the form

    of new centers and institutes, course additions, or campus physical site planning

    and management. Recent initiatives among technical and industry associations

    include the new Institute for Sustainability (IfS) at the American Institute of

    Chemical Engineers (AIChE), Green Chemistry Institute at the American Chemical

    1

    Transforming Sustainability Strategy into Action: The Chemical Industry, Edited by B. Beloff, M. Lines,and D. TanzilCopyright # 2005 John Wiley & Sons, Inc.

  • Society (ACS), US Green Building Council, US Business Council for Sustainable

    Development (USBCSD), SD Planner and the newly formed Metrics task forces

    at the Global Environmental Management Initiative (GEMI), as well as the Auditing

    Roundtable’s new initiative to include sustainability auditing.

    In addition, there is a proliferation of global agreements, standards, guidance

    documents, and frameworks related to sustainability practices, and increased

    stakeholder pressure to subscribe to them. They include the United Nations’

    Global Compact, Caux Roundtable Principles for Business, CERES Principles,

    Sustainability Reporting Guidelines of the Global Reporting Initiative (GRI), the

    Global Sullivan Principles, Organisation for Economic Development and

    Cooperation’s Guidelines for Multinational Enterprises, Social Accountability SA

    8000, and Dow Jones Sustainability Index (refer to Sections 4.7 and Appendix 2 of

    this book). The investment community is beginning to pay attention to sustainability,

    as sustainability ratings with respect to corporate performance are drawing the

    attention of Socially Responsible Investing (SRI) funds as the number of rating organ-

    izations is growing. The evidence that sustainability is becoming a more accepted

    concept to business and is emerging as a driving force is a subtext of this book.

    While many companies embrace the concept of sustainability, few know how to

    make it operational. Further, there is a lack of accepted methods to assess an organ-

    ization’s progress toward this important goal. If the goal of sustainability is to be

    incorporated into management decision-making, indicators of progress are needed

    that take into consideration the impacts of the organization, its processes and pro-

    ducts, in terms of resource depletion and pollution emissions, corporate and societal

    costs and value-added, and impacts along the lifecycle that the processes, products,

    and services generate.

    The principal strength of this book is that it provides a framework to enable

    companies to adopt sustainable business practices. The book is intended to:

    † provide managers with a practical framework to identify and assess options forimproving the sustainability of their companies’ and supply chains’ current

    and future business practices, products, and manufacturing or production

    methods;

    † demonstrate how businesses in the chemical sector can translate sustainabilitystrategies into action;

    † focus on operationalizing the environmental, economic, and social value ofsustainable development for chemical industries; and

    † contribute to the body of evidence regarding the business case for sustainability.

    Building on current initiatives and leveraging partnerships, this unique work

    provides practical mechanisms to help managers understand how to recognize and

    monitor the value of sustainability in their decisions. The work focuses on oper-

    ational aspects, decision support, practical tools for measuring progress, and

    case studies of barriers and opportunities associated with the pursuit of corporate

    sustainability – all with a look to the chemical industry.

    2 INTRODUCTION