Embed Size (px)
DESCRIPTION
Transaction Processing & Enterprise Resource Planning Systems. Chapter 9. An Overview of Transaction Processing Systems. TPS, MIS/DSS, and Special Information Systems. Traditional Transaction Processing Methods & Objectives. Batch processing systems On-line transaction processing (OLTP) - PowerPoint PPT Presentation
Citation preview
Principles of Information Systems, Sixth Edition
Transaction Processing & Enterprise Resource Planning Systems
Chapter 9
Principles of Information Systems, Sixth Edition
An Overview of Transaction Processing Systems
Principles of Information Systems, Sixth Edition
TPS, MIS/DSS, and Special Information Systems
Principles of Information Systems, Sixth Edition
Traditional Transaction Processing Methods & Objectives
• Batch processing systems• On-line transaction processing (OLTP)• On-line entry with delayed processing• Process data generated by and about transactions• Process data generated for and about transactions• Maintain a high degree of accuracy and integrity• Produce timely documents & reports
Principles of Information Systems, Sixth Edition
Traditional Transaction Processing Methods & Objectives
• Increase labor efficiency• Help provide improved service• Help build and maintain customer loyalty• Achieve competitive advantage
Principles of Information Systems, Sixth Edition
Batch versus On-Line Transaction Processing
Principles of Information Systems, Sixth Edition
Integration of a Firm’s TPSs
Principles of Information Systems, Sixth Edition
Examples of Transaction Processing
Principles of Information Systems, Sixth Edition
Transaction Processing Systems
Principles of Information Systems, Sixth Edition
Transaction Processing Activities
• Data collection– Should be collected at source– Should be recorded accurately, in a timely
fashion
• Data editing
• Data correction
Principles of Information Systems, Sixth Edition
Document Production and Reports
Principles of Information Systems, Sixth Edition
Control & Management Issues
• Business resumption planning• Disaster recovery
– Backups
Principles of Information Systems, Sixth Edition
Transaction Processing Audit
• Does the system meet its business requirements?
• Are there procedures and controls? • Are the procedures & controls properly used?
Principles of Information Systems, Sixth Edition
Order Processing Systems
• Order entry• Sales configuration• Shipment planning• Shipment execution• Invoicing• Customer relationship management (CRM)• Routing and scheduling• Scheduling systems
Principles of Information Systems, Sixth Edition
Document Production Reports
Principles of Information Systems, Sixth Edition
Traditional Transaction Processing Applications
Principles of Information Systems, Sixth Edition
Order Processing Systems
Principles of Information Systems, Sixth Edition
Order Processing Systems
Principles of Information Systems, Sixth Edition
Order Entry System
Principles of Information Systems, Sixth Edition
Shipment Planning
Principles of Information Systems, Sixth Edition
Inventory Status Report
Principles of Information Systems, Sixth Edition
Invoicing
Principles of Information Systems, Sixth Edition
Customer Relationship Management
Principles of Information Systems, Sixth Edition
The 15 Top-Rated CRM Software Packages
Principles of Information Systems, Sixth Edition
Purchasing Systems
• Inventory control• Purchase order processing• Receiving• Accounts payable
Principles of Information Systems, Sixth Edition
Purchasing Systems
Principles of Information Systems, Sixth Edition
Accounts Payable
Principles of Information Systems, Sixth Edition
Accounts Payable
Principles of Information Systems, Sixth Edition
Accounting Systems
Principles of Information Systems, Sixth Edition
Accounts Receivable
Principles of Information Systems, Sixth Edition
Accounts Receivable Aging Report
Principles of Information Systems, Sixth Edition
Typical Paycheck Stub
Principles of Information Systems, Sixth Edition
Payroll Journal
Principles of Information Systems, Sixth Edition
General Ledger
Principles of Information Systems, Sixth Edition
General Ledger
Principles of Information Systems, Sixth Edition
ERP Software Vendors
Principles of Information Systems, Sixth Edition
International Issues
• Different languages and cultures• Disparities in information systems infrastructure• Varying laws and custom rules• Multiple currencies
Principles of Information Systems, Sixth Edition
Enterprise Resource Planning
Principles of Information Systems, Sixth Edition
Enterprise Resource Planning
• Real-time monitoring of business functions• Supports human resources, sales, and
distribution• Accommodates the different ways each
company runs business
Principles of Information Systems, Sixth Edition
Advantages of ERP
• Eliminates costly, inflexible legacy systems• Improved technology infrastructure• Improved work processes• Increased data access for decision making
Principles of Information Systems, Sixth Edition
Disadvantages of ERP
• Expense & time• Radical change• Integrating with other systems• One vendor risks
Principles of Information Systems, Sixth Edition
ERP System
Principles of Information Systems, Sixth Edition
Business Application Programming Interface (BAPI)
Principles of Information Systems, Sixth Edition
Summary
• Transaction Processing Systems - consist of all components of a CBIS, including databases, telecommunications, and people
• Transaction Processing Systems Methods - batch, on-line, and on-line with delayed processing
• Enterprise resource planning (ERP) software - a set of integrated programs that manage a company’s vital business operations for an entire multisite, global organization
