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TRAINING WORKSHOP
Mobility Shops: What service and for whom?
Friday, 3 July 2009
Casa do Infante
Câmara Municipal do Porto / Direcção Municipal da Via Pública
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE PROJECT – “LOJA DA MOBILIDADE”
Why a Mobility Shop?
• Porto 2001 – European Capital of Culture
• Euro 2004
• Metro system
Increasing demand for information
Project MOST – Mobility Management Strategies for the Next Decades
Objectives:
• development of new services to pubic transport users
• promote a more efficient use of the transport system
• gathering and processing of existing transport informationTarget:
• Citizens, turists, public and private transport users
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE RESULTS – What do we do?
• Mobility Information
• services provided by transport companies
• timetables, rates, connectivity, service exceptions, etc.
• Mobility Counselling
• itineraries, modes, price efficiency, route time, etc.
• Ticket Purchase
• Complaints / suggestions / information requests
• Training
• support to sustainable transport activities
• promotion of
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE RESULTS – Who is involved?
Coordination:
• Municipality of Porto
Partners:
• ANTROP
• ANTRAL
• CP
• IMTT
• METRO DO PORTO, S.A.
• STCP
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE RESULTS – What do we create?
Dissemination of Transport Information:
• Presentation flyer
• Transport guide
• Accessibility to main cultural sites
• Car parking location map
• Taxi and Public Transportation Terminals location map
• Taxi information flyer
• Complaints and suggestions template
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE RESULTS – Who are our clients?
875 620 413 745 372
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2
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0
3000
6000
9000
12000
15000
18000
21000
24000
2004 2005 2006 2007 2008
Year
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CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE RESULTS – What do our clients demand?
• pedestrian circuits
• tourist circuits (bus, boat, …)
• bicycle rental and circuits
• landmark location and accessibility
• traffic information (constraints, detours, …)
• car parking information (real-time availability, location, …)
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE PROSPECTS – Mobility Shop and CiViTAS Elan
Implementation of a local Mobility Shop in Asprela
• to widespread the concept and services to an area that is facing seriously mobility problems and work a tool to help solving them.
• to help the implementation of organised innovative services, providing logistical and technical assistance to the implantation of the innovative mobility solutions proposed in other measures (DRT service, car-pooling and bike renting system)
• to become the CiViTAS-Elan headquarters in Porto and to increase the project’s public visibility through the dissemination of project/measure facts and achieved results.
Budget: 598.000 € (350.000 € funded by the EC)
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE PARTNERS – Mobility Shop and CiViTAS Elan
• Municipality of Porto (CMP)
• STCP (public bus operator)
• ANTROP (association of private bus operators)
• METRO DO PORTO (light rail system)
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
THE CHALLENGES – Mobility Shop and CiViTAS Elan
• How to promote the use?
• Should it be cost effective?
• How do we make it cost effective?
• How should the partners get involved?
CiViTAS Meeting – 03.07.2009 – Sérgio Brandão – CMP
Mobility Shops: What Service and for whom?
Thank you!
Sergio Brandão
www.civitas.eu
