TRAINING PROGRAMME | MODULE 7 NATURE AND ...planbeproject.com/PDF/TP/V/PlanBe_Module 7_V_Final_EN.pdfContact Person: Ms. Rita Serra Coelho Address: Largo Cidade de Vitoria, 2750-319

TRAINING PROGRAMME | MODULE 7

NATURE AND ENVIRONMENT: Environment Education and Protection / Recycling

Manual for Volunteers

Author: RIC Novo mesto,

Simona Pavlin, Tina Strnad, Metod Pavšelj

Plan Be: Active Senior Volunteers

2015-1-PT01-KA204-012930

Author: RIC Novo mesto, Simona Pavlin, Tina Strnad, Metod Pavšelj

2 | Nature and Environment - Manual for Volunteers

PLAN BE CONSORTIUM

FREGUESIA DE CASCAIS E ESTORIL – Project coordinator | Cascais, Portugal

ASSOCIAÇÃO ANIMAM VIVENTEM – Partner | Cascais, Portugal

KUUSANKOSKEN RETKEILIJÄT RY – Partner | Kouvola, Finland

RIC NOVO MESTO – Partner | Novo Mesto, Slovenia

SINERGIA SOCIETA COOPERATIVA SOCIALE – Partner | Bitonto, Italy

Contact information

Project Coordinator: Freguesia de Cascais e Estoril

Contact Person: Ms. Rita Serra Coelho

Address: Largo Cidade de Vitoria, 2750-319 Cascais – Portugal

Email: [email protected]

Tel.: + 351 214849550

Legal Notice

This publication is a document prepared by the Consortium Plan Be. It aims to provide

practical support to the project’s implementation process.

The output expressed does not imply scientific, pedagogical, or academic positions of the

current consortium. Neither the partners nor any person acting on behalf of the

Consortium is responsible for the use which might be made of this publication.

This project has been funded with support from the European Commission.

This publication reflects the views only of the author, and the Commission cannot be held

responsible for any use which may be made of the information contained therein.

© – 2017 – Consortium Plan Be. All rights reserved. Licenced to the European Union

under conditions.


INDEX

1. INTRODUCTION .......................................................................... 4

2. AIMS OF THIS TRAINING MODULE ................................................ 5

3. DIFFERENT KINDS OF ENVIRONMENTS .......................................... 5

4. THE IMPACT OF NATURE ON PERSONS’ WELLBEING ........................ 6

Psychic effects ............................................................................ 6

Physiological impact .................................................................... 7

Social effects .............................................................................. 7

Effects on senses ........................................................................ 8

5. ENVIRONMENT PROTECTION ........................................................ 8

6. ENVIRONMENT AND VOLUNTARY WORK ......................................... 9

7. Practical exercise “Photos in Nature” ............................................ 12

8. Practical exercise “Nature path walks” ......................................... 15

9. Case Study “Themes from Nature for Memory Exercise” ................. 18

10. Case Study “Waste in the Nature” ............................................. 19

11. WEBLIOGRAPHY ...................................................................... 20


1. INTRODUCTION

Nature has always given people health and wellbeing. Since the beginning

of time, nature has provided man with food and the necessities of everyday life. Today nature is not only exploited, but it is also a source of recreation

and enjoyment to a great number of people. The attitude towards nature varies very much in different families, communities and cultures. Attitudes

are also affected by people's origin, e.g. if their roots are in the countryside

or if they come from an urban environment.

There are countless opportunities for senior volunteers when they are getting to know nature and the environment. For all target groups –

children, elderly, disabled persons, migrants, etc. - suitable and interesting topics can be found in voluntary activities regardless of the country or

locality they live in. Only your imagination is the limit. The examples of the tasks provided in this training module are easily adapted to different

circumstances and to different target groups.

Nature offers excitement, pleasure and refreshing relaxation, but it also requires responsibility from all of us so that the future generations will also

be able to enjoy it. As volunteers, you can serve as examples in this endeavour.

“Earth provides enough to satisfy every man's needs, but not every man's greed.”

Mahatma Gandhi

http://www.goodreads.com/author/show/5810891.Mahatma_Gandhi


2. AIMS OF THIS TRAINING MODULE

Knowledge

With this training module, volunteers will become aware of the possibilities

offered by the environment as part of voluntary work and part of their own life. They will learn about some wellbeing effects offered by nature and get

acquainted with methods used in voluntary work making use of nature and

environment.

Skills

Volunteers will have the opportunity to practice possibilities offered by nature and environment as part of voluntary work and part of life, making

use of different kinds of methods related to nature and environment, act ecologically and serve as an example when doing volunteering.

Attitudes

The volunteers’ own positive attitude towards nature, environment,

recycling and waste disposal is important and should be disseminated, as well as the enthusiasm felt for the possibilities offered by nature and

environment as part of voluntary work and part of life.

3. DIFFERENT KINDS OF ENVIRONMENTS

An individual is an active agent in the environment and is in continuous interaction with its various

parts. The environment is defined as the physical and the social environment. The social

environment consists of interaction between people. The physical environment includes the

natural and the built environment. The built environment is the result of human’s work and

also includes nature for example in parks. It is the duty of every individual to protect both built and

natural environment by using natural resources in

a sustainable way.

Human’s environment can be observed according to its geographical location or the type of

populated area. People live in urban and rural areas. The size and population of towns varies greatly as well as the time

when they were built. In addition to town centres there are suburbs. The countryside is usually sparsely populated. In towns people live in blocks of

flats, semi-detached houses or one-family houses, in the countryside there


are mostly one-family houses. In big cities built parks offer a possibility to

see nature while in smaller towns there are plenty of unbuilt environments with forests, lakes and cornfields. In many countries the sea with its coasts

gives a possibility to be near nature.

Assignment:

• Get information and pictures of nature in different regions of your

country or in different countries.

4. THE IMPACT OF NATURE ON PERSONS’ WELLBEING

Nature has always brought health and wellbeing to people both by

improving and by maintaining health. This has been shown by many studies. Yet, the study of its impact on wellbeing is just beginning and more

research is needed. Although for some people their favourite place is in natural surroundings, and plants, trees, lakes and rivers, difference in

elevation and well-kept environment are appealing to them, many so-called city people find their favourite place in a built environment.

Elsewhere in the world, the impact of nature on people's wellbeing has been

recognized. The so-called “Shinrin yoku” or “forest bath” has spread

throughout the world from Japan. ”Forest bath” means a leisurely walk in a forest therapy park where you can immerse yourself in the sensations of

your own body. In California, USA, forest therapists take people into woods to do breathing exercises and to relax.

Earlier moving in the natural surroundings was

connected with making one's living and getting along. Nowadays people's relationship to nature is

part of leisure and quality of life. In Finland, for example, a third of adult population's spare time

and recreation movement happens in natural surroundings. Here it is also allowed to move

around in privately owned woods on the basis of the so-called everyone's rights.

Psychic effects

Nature has many effects which are favourable for people's psychic and mental health. Individuals live is interaction with the environment, and the

environment which appeals to each of us is dependent on several factors such as the person's age, life situation and personal likings. The

environment may make things possible or, on the other hand, may be a restriction. For instance, a living environment, which enhances interaction


with other people, is safe, contains working services, is accessible and

aesthetic, and supports a person's mental wellbeing.

Nature as a calming and refreshing environment decreases stress, inspires people to move about and creates aesthetic experiences. It also gives a

feeling of being present and able to listen to your own feelings and sentiments. It also helps concentration. Your mood gets better and positive

spirits rise. You can find your own favourite place in an environment where

you can empty your mind, start thinking clearly, get recreation and relaxation. Nature also offers an inspiring and stimulating learning

environment. As a place for exercise it is more relaxing than a built environment.

Physiological impact

Physical activity increases in natural surroundings. Your heartbeat and

blood pressure go down and muscle tension decreases within minutes spent in natural surroundings. Nature offers good possibilities to keep fit. When

moving outside you get more sunlight and oxygen. Your resistance against illness also rises. You can master your body better when moving on uneven

and varying terrain. You sleep better and have a better appetite after suitable physical exercise. Even looking at pictures of nature can have the

same relaxing effects. Living in a park-like environment inspires you to go

outside and may even affect your lifespan. A study of school children shows that physical exercise outside increased mobility and stamina – in addition

to muscle fitness and strength –more than physical exercise indoors.

Social effects

Moving in our natural environment furthers social wellbeing and the sense of community. Several hobbies which take place outdoors contribute to

establishing social relationships and a positive attitude towards people. On the other hand, it is also possible to quiet down just by yourself. By quieting

you can increase your self-awareness.


Effects on senses

Nature influences the wellbeing of people of all

ages through senses and sensitivity. The effects are especially transmitted through the senses of

seeing, hearing and smelling. Nature produces many kinds of stimuli like scents, smells and

sounds. With our eyes, we perceive brightness and

colours. The shades of green and blue calm us down and bright colours draw our attention.

Assignments:

Join into small groups or join in pairs to talk about:

• What wellbeing effects does nature have? • What benefits does nature have?

• What pleasures has nature given you?

In the end, each pair/group presents their output and there is a common discussion on the subject.

5. ENVIRONMENT PROTECTION

Globally different societies have different possibilities to protect nature and

to preserve the habitat of species and to care for recycling and waste disposal. Diverse types of nature are protected to safeguard biodiversity

and the habitat of species. Endangered species can be preserved and people moving in natural surroundings should not harm the environment.

Unspoilt environment and reasonable use of natural resources ensure that

the environment is healthy and pleasant also for future generations. The aim of waste disposal good practices is to further sustainable development

and make sure that waste does not threatens health and environment. Decreasing waste and recycling must become everyday activities and

understood by all regardless of gender, age or education.

The aim of the EU environment programme 2020 is a recycling economy

where nothing is wasted. With a resource-efficient waste disposal system most of the waste can be collected for further use. Useful material includes

paper, metal, glass, organic waste, plastic and unsorted and energy waste. Special waste, such as medicines, is handled in separate waste disposal

plants.


In spite of a covering waste disposal system untouched waste is accumulated in the environment. Its risk depends on its toxicity,

biodegradability, accumulation in organisms, pathogens etc. Sharp objects in the terrain harm animals. Waste thrown out of ships and boats use

oxygen when degrading and hinder water animals from getting oxygen under the ice cover. The waste load coming from land brings nutrients into

wrong places and eutrophicates waters. Even waste disposal itself is harmful; it causes greenhouse gases, dust and noise.

By recycling, waste is used sustainably. The right knowledge is at the basis

of sorting out and recycling at home as well as in business. In recycling every person is the key figure. Everyone can think of ways how to decrease

the amount of waste, and also sorting out is everyone’s responsibility. One

person can easily spoil waste material that others have sorted out. It is therefore important that everyone knows the sorting instructions and

follows them.

Assignments:

Discuss in small groups: • What harm do plastic objects left in the natural environment cause?

• What harm to nature can medicines have? • Do you see any problems with recycling in your own neighbourhood?

6. ENVIRONMENT AND VOLUNTARY WORK

The environment offers good circumstances for volunteer work. It gives

resources to the activity, but it may also restrict it. The urban environment or the countryside where nature is near, offers different possibilities for the

activity. It is easier to use services organized by the community which support various voluntary work in towns than in the sparsely populated

countryside.

The possibilities offered by nature and environment should be exploited. Biodiversity, different kinds of plants, animals, even soil can give impetus

to voluntary work. Nature is different in different seasons. Forests, parks,


the seaside and shores of lakes and river banks offer a lot of possibilities.

It is important to observe the surroundings with your eyes and mind open and use the possibilities without prejudice.

It is possible to use nature and environment in voluntary work among

people of different ages.

With children, you have to consider their age and strength. Seeing and

hearing new things in nature is educating. Even trivial things and short outings can give children a sense of adventure. In the open air, it is possible

for children to use their energy more freely than otherwise. Volunteers can guide children and young people in protecting and appreciating their own

natural environment.

For disabled people, it may be especially important to be able to move about in natural surroundings aided by volunteers.

A group of immigrants can be taken on an outing in the local environment.

They may often have wrong ideas and prejudices concerning the nature of the country where they have arrived and this may restrict their use of

nature. Nature may seem dangerous because of earlier unpleasant experiences. In a rehab project carried out in Sweden it was, however,

observed that the participants discovered that there was nothing to fear in

walking in woods.

Olga Sheineman shows in her study (2015) on the outdoor activities of elderly people living in different kinds of service facilities, that nature is a

worthy cause and going outside daily is really important. Elderly people enjoy the beauty and sounds of nature, the warmth of the sun. Nature gives

them satisfaction, enjoyment, memories from times past and peace of mind. Elderly people need assistants when moving outside and staff and

family members don't always find the time to take them out – therefore volunteers are needed.

Elderly people's life experience can be used when planning activities. For

instance, an assistant taking them for a walk outside can discuss the surrounding natural phenomena, plants, birds, animals. Fragrance of

flowers, even touching a stone brings memories and feelings.

Nature can be used in many ways. The activity can happen in groups or just

with one person. Pictures, books, videos and music bring nature indoors. People of different ages can take part in gardening and growing plants

guided by volunteers. Plants can be grown outside in the garden, but also at home or in service houses. Sowing seeds and following the growth of

plants is interesting.


In addition to the natural environment, the built garden environment offers

excellent possibilities for planning voluntary work. For centuries, the garden environment has been shown to have a refreshing effect. Examples are

monastery gardens, churchyards, Japanese gardens and labyrinths.

Gardening can be a real therapy. Gardening is suitable for people of all ages and different physical fitness. For instance, people with disabilities and

people belonging to minorities are given a possibility of partaking and

joining common social activity. In practical arrangements, functional defects can be compensated for by various tools. For older people, for

instance, gardening may bring happy memories of times past. Observing the changes in nature in various seasons helps orientation of time. Doing

things also offers easy physical and kinematic training. In addition, activity brings happiness and positive experiences to both volunteers and

beneficiaries.

Although we have above spoken about the various good effects of nature and environment, we also have to remember the many risks involved in

moving in natural surroundings, such as being exposed to too much sun, allergic reactions and poisonous or otherwise dangerous plants or animals.

We must pay attention to these factors in voluntary work.

Environment protection gives volunteers plenty of possibilities to act.

Groups can collect and sort out waste. Volunteers can also take part in guiding school children and young people in environmental issues and

collecting recyclable waste. It is also possible to use recycled material in a new form by making something useful from the material. You can make the

most imaginative products from discarded material, e.g. create both art and useful things from paper, textiles or cardboard boxes. This kind of activity

suits people of all ages and can be arranged by volunteers.


7. PRACTICAL EXERCISE “PHOTOS IN NATURE”

Photography as a learning method…

When volunteers work with their target groups on the theme of nature, they

have the opportunity to make use of photos, video recordings and audio recordings that give rise to a discussion. The phrase "one picture is worth a

thousand words" is particularly well suited for the theme nature.

Photos and pictures can be from a target group’s own albums or they can

be samples collected especially for this activity, scanned photographs, digital photos and video recordings. There is a lot of material on the

Internet, in magazines and other recordings, but the copyrights should be remembered when using them.

Possible picture and sound themes with verbal reasons are:

• Picture of the favourite scenery; • The natural beauty of nature shaped by itself;

• The natural beauty of nature shaped by humans; • Original nature and human activity in good harmony;

• Human’s damaging activities from nature's own point of view; • Nature’s own sounds;

• Noise pollution caused by people; • Littering;

• Recycling

If a volunteer works with disabled and/or elderly people, it is likely

that the photos important to them are from their own albums. It is then necessary to scan and digitize the photos so that they are large enough to

be presented to other participants. However, the problem may be that there aren't proper pictures of nature, but in many cases the personal pictures

have been taken at some spots full of inspiring memories of nature and landscape.


The pictures always contain memories and may produce pleasure and

sometimes annoyance so the volunteer worker must be careful, he is not a therapist. Sometimes it is necessary that the volunteer worker himself

photographs the material he expects to be of interest for disabled and elderly people.

When the target groups are immigrants and/or refugees, a fruitful

debate may arise when we compare the natural conditions of their

homeland with the conditions of the new home country. At the same time, we can learn from each other. Processing one's own memories through

photos is problematic in the same way as it is with the elderly.

Children's and young people's skills are nowadays so good that they are able to take their own pictures with their mobile phones from the given

themes. The volunteers can particularly serve as examples and mentors to them in such issues as pollution, littering and recycling.

Tips to the facilitator / to the volunteer

Plan and implement in pairs / small groups (3-4 people) a task that can be

used when you are training and assisting persons belonging to different target groups who are working on the nature theme.

First ask all the participants in the target groups for permission to use their photos.

Help, if necessary, to look for the right kind of pictures that can be used for

presentations and performances and scan them.

Do not show photos with awkward details publicly.

Give clear instructions to the target group, what is to be photographed and why, including verbal reasoning. In verbal reasoning, you must remember

the restrictions of participants’ language skills, memory skills and ability to tell about things in words.

There must be plenty of photos related to the theme in each session. Give

clear instructions to the participants, in which format the photos should be

presented (e.g. jpeg).

Compile a slideshow / PowerPoint presentation from the pictures and give enough time for discussion about each picture. Give the participants a task

for example to consider why the picture evokes certain emotions and memories.

Make sure that the presentation equipment is in good condition and

visibility, as well as the lighting and the audibility is good enough.


Familiarize yourself with the material and make your own questions and

comments on each picture (for example: what, where, when, why,

how, etc.). The situation shown in a picture is only a fraction of a human

life, but what makes this picture so

important?

Don't forget to give feedback on all the images and stories.

Learn how to shoot, record, transfer into the memory, process the photos

and how to scan them for presentation.


8. PRACTICAL EXERCISE “NATURE PATH WALKS”

Nature path walk as a learning method…

Nature or local path walking is a method which is used as an outdoor activity

targeted for various groups of people and carried out by volunteers, in order to deal with themes concerning nature, environmental protection and

ecology and people's own locality. This can even be done indoors with

people who find it difficult to move outside.

If there is a ready nature path or a local footpath, it is usually a path provided with signposts or a route with information on the characteristic

features of nature or the region written by experts. Such purpose-built nature or local paths are usually situated in places which have special

natural value or are of historical / cultural importance for the locality.

A 1-2 hour walk on a nature path is suitable for small groups of seniors or families with children led by a volunteer. Collecting a small group around a

guidepost is easier when everybody can see and hear the presentation at the same time. It could be useful for the guide to get acquainted with the

route and the information boards beforehand. The guide might have

some further information available in a rucksack.

Another way of using nature path walks

for learning and recreation is to take a walk guided by an expert / a volunteer

and stop at places agreed upon

beforehand, in order to have a better look at the place and to give some

further information on the theme. Depending on the place and its accessibility, the group may consist of senior

citizens, physically challenged people, children and various special groups.


The third way is to make a nature path

of your own in an environment where moving is easy also for people with

disabilities. Then you can choose the theme freely: first you may focus on the

flora, another time on the fauna, the next time on nature preservation etc.

The same trail can be used several

times, only the information boards (photos, texts) are different. This kind

of nature path can also serve as a quiz if the pictures have questions and the participants have pens and notebooks

with them. The standard of the questions can be varied according to the group.

The fourth method only used when circumstances demand it is to carry out

the third version indoors with the help of photos, recordings and videos. Then, unfortunately, fresh air, droning winds, rustling trees, singing birds

and fragrant flowers are only in imagination. Memories of nature can still be reached in this way.

Tips to the facilitator / to the volunteer

The nature path walk is a method to get acquainted with nature, environmental protection, your home town and other themes connected to

these, but in your natural surroundings you can also carry out other, almost any kind of theme.

In your own activity, you can use fixed or temporary solutions according to

the situation.

The themes of the nature path can vary: you can guide a group of people in your own garden or take them till the end of the world with the help of

pictures and images.

The nature path can be tailored for different kinds of groups, observing the group's age, need of help, interest in various subjects etc.

The nature path can be guiding / inquiring / raising questions etc.

The important thing about the nature path is that it is accessible and passable and the tasks and texts are easily seen and understood by the

target group.

You can use pictures and texts bearing in mind the copyright.


Well planned is half-done:

• Get acquainted with the route or destination;

• Arrange route guidance carefully, those who get lost may not be very happy;

• Choose the tasks / pictures / texts according to the group. Too easy or too difficult tasks kill people's interest;

• Note weather conditions;

• Have auxiliary staff in reserve; • Find out if you need a permit to enter a park or other place;

• Get ready for emergencies (112); • Give and ask for feedback;

• The most important thing is to enjoy nature, even if it sometimes raises difficult thoughts / memories.


9. CASE STUDY “THEMES FROM NATURE FOR MEMORY

EXERCISE”

Nature offers many different kinds of possibilities for memory exercise. The topics can be for example plants, especially flowers, stones, wooden

objects, birds, birdsong or other animal ”voices” and landscapes. All senses, seeing, hearing, smelling and feeling can be used. Pictures, videos, fresh

plants and different materials, for example spices and music can help in the

arrangements.

Designed memory exercise helps to sustain old people's cognitive skills, memory and other brain functions. Brain exercise is good for everyone, and

is especially important for those who suffer from early stages of defective memory. A voluntary worker can carry out memory exercises with one

person or with a group.

Vary the level of the tasks so that everyone can get experiences of

succeeding.

Think about some further material such as music or poems related to the

subject, in order to cheer up the occasion. It is important that the atmosphere is relaxed.

Recognizing various objects or materials can be one way of carrying out the

exercise. A successful memory exercise offers an opportunity of practising memory and at the same time discussing and remembering things can be

a refreshing experience to both the target group and the voluntary workers.


10. CASE STUDY “WASTE IN THE NATURE”

Waste doesn't belong to nature. The aim is to

recycle unused, contaminated and worn out products so that most of them could be

reutilized. Why then can so much strange material be found in nature? The purpose of

this case is to figure out this problem. Active

senior volunteers have an influence in the community they live in!

Kuusankoski Travel and Hiking Club has

organized local and within EU projects cleaning events, in which hiking routes,

streets and forests have been cleaned up. The results of these cleaning events have been

that each time hundreds of litters of mixed waste were collected. However, a more

detailed analysis hasn't been done, because it has been more important to get the partially

dangerous trash out of nature.

We organize a cleaning event

We gather a small group of volunteers at an agreed place and equip them

with protective gloves, litter bins / bags, litter pickers etc. We divide the participants into groups of two or three.

We inform the groups about the time for the activity, for instance, one hour

during which the teams collect from the terrain the garbage spread by people. The rubbish that doesn't belong to nature will be sorted out right

on the spot, so that for example metal, glass, plastic, cardboard and paper, as well as cigarette butts go into the right containers.

When the time is out the "pickings" of each group are weighed and

photographed. The results of each group are marked on the map. After this the results are analysed and discussed. The object is to answer at least the

following questions:

What kind of garbage was found and how much was collected? Discuss the results of the cleaning event and make a report with pictures

which is spread to garbage producers / output locations, as well as to the decision-makers and public authorities. If possible information is spread in

the social media and in the press.

Of course, the collected debris is finally taken to the refuse dumps! In this way, you can also learn more about recycling.


11. WEBLIOGRAPHY

• http://www.yhteinenkasitys.fi/yhteystiedot

• Karila-Hietala R, Wahlbeck K, Heiskanen T, Stengård E & Hannukkala M. (toim.) 2014. Mielenterveys elämäntaitona. Mielenterveyden ensiapu 1.

Suomen Mielenterveysseura. • Luonto hyvinvoinnin lähteenä- Suomalainen Green Care.

www.mtt.fi/greencare

• Luontoon.fi • Metlan työraportteja 52, 2007, 57.

• Sitra 2013. Luonnon hyvinvointivaikutusten taloudellinen merkitys. • http://takingcare-svp.blogspot.fi/

• http://europrojects.wixsite.com/helpinghands • http://europeanapproach-llpgrundtvig.blogspot.fi/2010/09/european-

approach.html • http://activesenior2012.blogspot.fi/

• http://kuuret55.nettisivu.org/many-faces-of-finnish-nature-environment/

• http://kuuret55.nettisivu.org/harjoittele-ja-opi-luonnossa/

http://www.yhteinenkasitys.fi/yhteystiedot

http://www.mtt.fi/greencare

http://takingcare-svp.blogspot.fi/

http://europrojects.wixsite.com/helpinghands

http://europeanapproach-llpgrundtvig.blogspot.fi/2010/09/european-approach.html

http://europeanapproach-llpgrundtvig.blogspot.fi/2010/09/european-approach.html

http://activesenior2012.blogspot.fi/

http://kuuret55.nettisivu.org/many-faces-of-finnish-nature-environment/

http://kuuret55.nettisivu.org/many-faces-of-finnish-nature-environment/

http://kuuret55.nettisivu.org/harjoittele-ja-opi-luonnossa/

Documents

TRAINING PROGRAMME | MODULE 7 NATURE AND ...planbeproject.com/PDF/TP/V/PlanBe_Module 7_V_Final_EN.pdfContact Person: Ms. Rita Serra Coelho Address: Largo Cidade de Vitoria, 2750-319