TRAINING DIRECTORY 2020 · Control (HIRARC) 75 • Chemical Safety: Managing Chemical Hazard At The Workplace 75 BUSINESS MANAGEMENT • Problem Solving Techniques 77 • Finance

MEF Academy’s Vision“To be the leading edge of business and management

training and education, that meetsthe requirements of the industry.”

MEF Academy’s Mission“By developing and delivering leading edge business and

management training andeducation, recognised by the industry.”

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TRAINING DIRECTORY 2020





MEF Academy proudly presents a comprehensive range of corporate training programs for MEF members, non-members and the general public. All programs are offered as public programs and customized in-house programs. MEF Academy has also extended its training programs regionally and courses are now conducted within ASEAN countries.

MEF Academy has also developed industry focused Executive courses, including Executive Degree & Masters Degree, Certification & Diploma courses and continuous professional education to provide opportunity for working personnel to upskill and obtain academic and professional qualifications. MEF Academy certification and academic courses are in collaboration and endorsed by:

IntroductionThe Malaysian Employers Federation is the central organisation of employers in the private sector in Malaysia. It is recognised nationally and internationally as the most representative organisation of employers in Malaysia. It is established to promote and safeguard the rights and interest of employers. It provides a forum for consultation and discussion among members on matters of common interests, and seeks for adoption of sound principles and practices of personnel and industrial relations through information, advice, training and other activities.

The MEF Academy brings into reality the Malaysian Employers Federation’s (MEF) vision of being the pioneer institution to merge the tripartite requirements of the employer/employment market, the education industry as well as the individual/human resource development needs.

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INTRODUCTION 1TRAINING SCHEMES UNDER THE HRDF 4PUBLIC COURSES REGISTRATION FORM 5IN-HOUSE TRAINING REQUEST FORM 6

TRAINING PROGRAM SCHEDULE 2020Public Training Calendar 2020 – MEF Academy Petaling Jaya 7Public Training Calendar 2020 – Regional Office 11Academic & Certification Courses 12

ACADEMIC & CERTIFICATION COURSES

• Master of Arts in Human Resource Management (Top Up) 14• Masterclass in Business Strategy, Governance & Leadership 16• Executive Diploma in Industrial Relations 18• Executive Diploma in Human Resource Management & Development 20• Certificate in Human Resource Management 22• Certificate in Industrial Relations Management 23• Certificate in Occupational Safety & Health Management 24 • Certified Performance Culture Professional 25• Certified Job Analysis Specialist 26• Certified Professional Leadership in Management 27• Certified On-The-Job Trainer 28• Certificate in Performance Coaching & Counseling 29• Certified Complexicity & Simplicity Management 30• Certified CSR Sustainability Management Professional 31• Certificate In Competency Based Human Resource Management 32• Certified Training Needs Assessor 33• Certified Professional Trainer 34• Certified Leadership Styles Analyst 35

INDUSTRIAL RELATIONS MANAGEMENT

• Understanding Labour Laws 37• Employment Act 1955 & Regulations 37• Memahami Akta Kerja 1955 38• Industrial Relations Act 1967 38• Collective Bargaining & Collective Agreement 39• Disciplinary Procedures 39• Tatacara Menangani Masalah Disiplin 40• Handling Misconduct Of Absenteeism 40• Termination of Employment 41• Employment Laws For Non-HR Managers 41• Criminal Misconduct in Employment 42• Domestic Inquiry 42 • Writing a Contract of Employment – Essential Features and 43 Avoiding Pitfalls

CO

NTE

NT HUMAN RESOURCE MANAGEMENT & DEVELOPMENT

TRAINING & HR DEVELOPMENT• Training Impact – What Next? 45• New Trainer Upskilling 45 • Peak Performance Through Effective Training Needs Analysis 46

PERFORMANCE MANAGEMENT• Handling Employees Grievances & Discipline Through Coaching and Counselling 46• Power of Coaching & Counselling for Performance 47

MANAGEMENT & SUPERVISORY SKILLS• Developing Supervisors Into Managers Workshop 47• Advanced Management Training 48• Basic Management Training 48• The Professional Manager 49• Supervisory Skills For The New Workforce 49• Penyelia Efektif, Pekerja Berjaya 50

CUSTOMER SERVICE• Customer Service Super Star 51• Winning Difficult Customers 51• Frontliner’s Impact on Customers! 52

COMMUNICATION & INTERPERSONAL SKILLS• Precise Report Writing 52• Email Etiquette 53• Development Work Skills for New Staff & 53 Non-Executives (Mandarin)• Mind Your Business English 54• Business Writing – Made Simple! 54• Projecting Your Presentation Skills 55• Communication & Emotional Intelligence 55• Overcome Public Speaking Stress 56• Business Telephone For Superior Service 56• Impact of Positive Interpersonal & Communication 57 Skills at the Workplace

MOTIVATION & ATTITUDE• Handling Work Stress for Non-Executives (Mandarin) 57• Effective Executive & Managers Workshop 58• Sikap Kerja Positif 58• You Can Do It! - How To Be Effective at Work 59• Positive Attitude At Your Workplace 59

CULTURE & CORPORATE SOCIAL RESPONSIBILITY• Organisational Culture - What Can I Do? 60• Guide To Change Management 60

HR SKILLS & ADMINISTRATION• Excellent Clerical Skills for Organisational Success 61• Keberkesanan Kerani, Organisasi Berjaya 61• HR for Beginners 62• Kecerdasan Emosi 62

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RECRUITMENT, SUCCCESSION & COMPETENCY SERIES• Behavioral Based Interviewing Skills 63• Behavioral Interview Assessment Using The Star Methodology 63• Competency Mapping for Performance Improvement 64• Competency Based Human Resource Management 64• Competency Based Training Needs Analysis 65• Competency Based Succession Planning 65

LEADERSHIP & TEAM MANAGEMENT• Leadership and Governance in Management 66• Manage Your Team Dynamics! 66• Emotional Intelligence (EQ) For Leaders 67• Leadership Skills For Supervisors 67

OCCUPATIONAL SAFETY & HEALTH (OSH)

• Accident Investigation 69• Formation Of An Effective Safety & Health Committee 69• Occupational Safety & Health Act 1994 70• Occupational Safety & Health at the Workplace 70• OSH Management System for Executives (OSHMS) 71• OSH Performance-for Small-Medium Enterprises 71• Understanding & Implementing OSH Act 1994 And Its Regulations 72• Understanding and Implementing Notification of Accident, Dangerous Occurrence, Occupational Poisoning and Occupational Disease Regulations 2004 (NADOPOD) 72• Behavioural Based Safety (BBS) 73• Job Safety Analysis (JSA) 73• Occupational Safety and Health in the Office 74• Fire and Emergency Response Plan 74• Hazard Identification, Risk Assessment And Risk Control (HIRARC) 75• Chemical Safety: Managing Chemical Hazard At The Workplace 75

BUSINESS MANAGEMENT

• Problem Solving Techniques 77• Finance For Non-Finance Managers 77• Basics Of Effective 5S 78• Effective 5S for Good House-keeping, Safety & 79 Workplace Improvements • Kaizen And Practical Implementation 80• 7 QC Tools 81• Six Sigma-Improvement Program 81• Manufacturing Strategies: Cost Reduction Without 82 People Reduction • Failure Mode and Effect Analysis 82• Crisis Prevention Analysis 83• Kanban Management System 83• Toyota Production System 84• Lean Organization (on Manufacturing) for Optimum Efficiency 84• Work Measurement Techniques 85• Poka Yoke (Mistake Proofing) 85• Supply Chain Management 86• Project Management Tools and Techniques 87• Essential Steps Towards Production Planning, 87 Scheduling And Control • Productivity Improvement Techniques 88• Value Stream Mapping 88• The New TPM: Total Productive Manufacturing 89• Strategic Procurement & Inventory Management 90

INFORMATION & COMMUNICATION TECHNOLOGY (ICT)

• Microsoft Excel-Core Courses• Microsoft Excel For Heavy User - Automation Of Tasks • Microsoft Excel For Heavy User - Applied Functions • Microsoft Excel For Heavy User – Managing And Analysing Data • Microsoft Excel For Heavy User - Analytics Model• Microsoft Excel For Heavy User - Power Bi With Microsoft Excel • Project, Visio, Publisher


MEF and MEF Academy courses have been granted the status of Approved Training Programme (ATP) under the Human Resources Development Act 1992.

1. SBL (Skim Bantuan Latihan) SchemeFinancial assistance in the form of training grants are considered for all types of training programmes relevant to the needs of the employer for the retraining and skills upgrading of employees. However, prior approval of the PSMB Secretariat is a requisite before the commencement of the training programme by filing Form PSMB/SBL/1/01.

2. PROLUS (Program Latihan yang Diluluskan) SchemeEmployers can claim reimbursement from HRDF without the need to apply for prior approval for training courses conducted with training providers who have registered with the PSMB and obtained the Approved Training Programme (ATP) status for their courses/programmes.

3. SBL - Khas SchemeA training scheme that enables employers to join programmes offered under SBL Scheme without having to pay any upfront fee or by paying only a small upfront fee depending on PSMB’s rate of grant approval. Prior approval from PSMB is required by filing Form PSMB/SBL/1/01 and PSMB/SBL-Khas/T1/01. Employers must submit Form PSMB/SBL-Khas/T2/01 to MEF Academy before commencement of the training programme.

Note:For more information and updates on PSMB, Please refer to its official webpage at www.hrdnet.com.my

Important Notice:

• PSMB have directed for all program course fee to be offered at a single rate. MEF members now will enjoy RM50-RM100 discount on all program fees stated in the public programme schedule.

• Programmes approved under PROLUS can be conducted at company venue (in-house programme) under SBL/SBL Khas scheme. PROLUS programs only apply to public programme.

Note:For more information and updates on PSMB, please refer to its official webpage at www.hrdnet.com.my

TRAINING PROGRAM ADMINISTRATION RegistrationPersons interested in participating in any of the courses should submit their names by faxing their nominations to MEF Academy not later than one week prior to the commencement of the course. Registration is on a first come first serve basis.

PaymentPayment must be made in favour of the Malaysian Employers Federation (for members) and MEF Academy Sdn Bhd (for non-members), unless specifically notified.

Confirmation ProcessOnce the public programme is confirmed with the minimum members of participants, the official confirmation will be issued. Upon final participant confirmation, no cancellation will be allowed. However replacement of participants are welcome.

Withdrawal and Cancellation FeesParticipants, who have registered and who wish to withdraw from any of the courses, should inform the MEF Academy in writing at least two working days before the commencement of the course. Participants who have confirmed, but do not show up or attend only part of the training, will be charged full course fees.

Certificate Certificates of attendance will be issued to participants who attend a full course. Certificates for both in-house and public courses will be issued to the participants, upon full settlement of course fees.

Course Fees The course fees are inclusive of course materials, meals and refreshments and excluding parking fees.

* Sales and Service Tax (SST)All course fees will be subject to Sales and Service Tax (SST) as announced by the government in 2019.

Training Schemes under the HRDF

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Public Courses Registration Form

MEF ACADEMY SDN BHDc/o MEF Perak BranchA-1-3, 1st Floor, Wisma MFCBNo. 1, Persiaran Greentown 2Greentown Business Centre, 30450 Ipoh, Perak.Attn. : Pn. Manjit KaurE-mail : [email protected]. : 605-255 7778 Fax : 605-255 2778

MEF ACADEMY SDN BHDc/o MEF Penang BranchNo. 379-D Jalan Hajjah Rehmah11600 Jelutong, Penang.Attn. : Cik Alyaa IzyanE-mail : [email protected]. : 604-659 6909 Fax : 604-659 9873

Company

Address

Tel No Fax No

Contact person Designation

E-Mail Contact Person Signature

Attached is our cheque no.

Payable to : Malaysian Employers Federation (MEF members only)

MEF Academy Sdn Bhd (non-members)

MEF ACADEMY SDN BHDc/o MEF Johor BranchNo. 17-01 & 17-02, Jalan Cantik 6 Taman Pelangi Indah, 81800 Ulu Tiram, Johor.Attn. : Pn. LizaE-mail : [email protected] : 607-8624 776 Fax : 607-8624 773

MEF ACADEMY SDN BHDc/o MEF Pahang BranchB-8 & B-10, 1st Floor, Jalan Haji Ahmad 3Sri Pahang Business Centre 25300 Kuantan, Pahang. Attn. : Pn. RohanaE-mail : [email protected]. : 609-5124 373 Fax : 609-5124 251

NO CASH PAYMENT / CASH CHEQUE ACCEPTED

Please tick where applicable and fax / send the registration form to the respective offices where the course is being held. For further information on the courses, please contact the nearest MEF office.

We would like to enrol:

Mr / Ms Full Name Designation E-mail & Tel No (Trainee) Course Date & Venue

MEF ACADEMY SDN BHDc/o MEF East Malaysia Branch95, Jalan Nyiur, Tabuan Road93200 Kuching, Sarawak.Attn. : Mr. George YoungE-mail : [email protected]. : 6082-247 027 Fax : 6082-247 028

MEF ACADEMY SDN BHDc/o MEF East Malaysia BranchLot No 1, Block A, 3rd Floor, Damai Point Luyang, 88300 Kota Kinabalu, Sabah.Attn. : Cik MaryamaEmail: [email protected] : 088 - 210 579 Fax : 088 - 204 979

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PUBLIC PROGRAMME MEF ACADEMY SDN BHDAttn. : Pn. Zana / Pn. InaE-mail : [email protected] / [email protected]. : 603-7955 7778 ext. 144 / 137 Fax : 603-7955 1945

UNIVERSITY & CERTIFICATION COURSEMEF ACADEMY SDN BHDAttn. : Mr. Lim Chan HowE-mail : [email protected] Tel. : 603-7955 7778 ext. 143 Fax : 603-7955 1945


In-House Training Request Form

Thank you for your interest in MEF’s in-house training programs. Kindly complete the details required below for purposes of preparing the proposal and quotation. For any inquiries, please contact us at 03-7955 7778. Upon completion, please send form via e-mail or fax at 03-7955 1945 attention Puan Ina / Puan Zana or your nearest MEF office.

COMPANY NAME

Please provide complete name MEMBERSHIP NUMBER / INDIVIDUAL OR GROUP

Please provide membership number, and whether this is individual or group membership. Please note quotations differ for members and non-members. CONTACT NAME TELEPHONE NO

Please provide name & tel number of contact person EMAIL ADDRESS FAX NO

Please provide email address & fax number. Kindly mark the preference for us to revert via email or fax. Please provide complete details on the programs requested:

COURSE TITLE PARTICIPANTS

PSMB CLAIM TENTATIVE DATES / PERIOD

Please state if PSMB claim will be made Please provide dates or tentative period for this training. OBJECTIVES TO BE ACHIEVED

Please briefly clarify the objectives to be achieved or skills gap to be addressed with this training LOCATION OF TRAINING / DISTANCE

ADDITIONAL INFORMATION

Please state any further details that may be required by your company.

Please state number of participants per program. Note that quotation varies according to the number stated. We recommend limit of 20-25 participants per course.

Please state title of program. Kindly note that we have similar Public Programs available conducted at MEF premises. Please contact us for the scheduled dates.

Please state the venue for the training and an estimate distance from PJ / KL or from the nearest airport, for estimation of travelling expenses.

MEF ACADEMY SDN BHDAttn. : Pn. Zana / Pn. InaE-mail : [email protected] / [email protected]. : 603-7955 7778 ext. 144 / 137 Fax : 603-7955 1945

MEF ACADEMY SDN BHDc/o MEF Perak BranchA-1-3, 1st Floor, Wisma MFCBNo. 1, Persiaran Greentown 2,Greentown Business Centre, 30450 Ipoh, Perak.Attn. : Pn. Manjit KaurE-mail : [email protected]. : 605-255 7778 Fax : 605-255 2778

MEF ACADEMY SDN BHDc/o MEF Penang BranchNo. 379-D Jalan Hajjah Rehmah11600 Jelutong, Penang.Attn. : Cik Alyaa IzyanE-mail : [email protected]. : 604-659 6909 Fax : 604-659 9873

MEF ACADEMY SDN BHDc/o MEF Johor BranchNo. 17-01 & 17-02, Jalan Cantik 6 Taman Pelangi Indah, 81800 Ulu Tiram, Johor.Attn. : Pn. LizaE-mail : [email protected] : 607-8624 776 Fax : 607-8624 773

MEF ACADEMY SDN BHDc/o MEF Pahang BranchB-8 & B-10, 1st Floor, Jalan Haji Ahmad 3Sri Pahang Business Centre 25300 Kuantan, Pahang. Attn. : Pn. RohanaE-mail : [email protected]. : 609-5124 373 Fax : 609-5124 251

MEF ACADEMY SDN BHDc/o MEF East Malaysia Branch95, Jalan Nyiur, Tabuan Road93200 Kuching, Sarawak.Attn. : Mr. George YoungE-mail : [email protected]. : 6082-247 027 Fax : 6082-247 028

MEF ACADEMY SDN BHDc/o MEF East Malaysia BranchLot No 1, Block A, 3rd Floor, Damai Point Luyang, 88300 Kota Kinabalu, Sabah.Attn. : Cik MaryamaEmail: [email protected] : 6088 - 210 579 Fax : 6088 - 204 979

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PublicTrainingCalendar2020• MEF Academy Petaling Jaya

SCHEME DAYS MEMBERLESS

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FEE

Dates stated are subject to confirmation or as published via future email notices. All Course Outlines are available below, scroll to pages 13-90

HUMAN RESOURCE MANAGEMENT & DEVELOPMENT

• All programmes can be conducted in-house and customised to your organisation’s needs. ** 6% SST will be applicable and stated in the invoice.

All courses are HRDF/PSMB claimable

INDUSTRIAL RELATIONS MANAGEMENT JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DECULL Understanding Labour Laws SBL 2 100 1000 19-20 4-5 1-2 EAR Employment Act 1955 & Regulations (Incl Books) SBL 2 100 1100 15-16 13-14 5-6 MAK Memahami Akta Kerja 1955 (Incl Books) SBL 2 100 1100 4-5 3-4 1-2IRA Industrial Relations Act 1967 (Incl books) SBL 2 100 1100 12-13 1-2 12-13 CB Collective Bargaining (Incl Books) SBL 2 100 1100 4-5 19-20 DP Disciplinary Procedures (Incl Books) SBL 2 100 1200 20-21 9-10 7-8TMMD Tatacara Menangani Masalah Disiplin (Incl books) SBL 2 100 1200 18-19 21-22 HMA Handling Misconduct of Absenteeism (Incl Books) SBL 1 50 800 17 20 14TE Termination of Employment (Incl Books) SBL 2 100 1100 26-27 29-30 14-15 ELFN Employment Laws For non-HR Managers SBL 2 100 1000 18-19 27-28 23-24 CME Criminal Misconduct in Employment (Incl Books) SBL 1 50 800 12 26 WCE Writing A Contract of Employment - Essential Features And Avoiding Pitfalls (Incl Books) SBL 1 50 800 24 22 28 DI Domestic Inquiry (Incl Books) SBL 1 50 800 3 7 16

TRAINING & HR DEVELOPMENT JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

TI Training Impact – What Next? SBL 2 100 950 1-2 19-20 CTNA Certified Training Needs Assessor (SWINBURNE) SBL 2 100 1400 2-3 6-7 2-3 COJT Certified On The Job Trainer (UNIMAS) SBL 3 100 1700 18-20 26-28 CPT Certified Professional Trainer (SWINBURNE) SBL 3 100 1700 9-11 12-14 NTU New Trainer Upskilling SBL 1 50 600 13 17 6

PERFORMANCE MANAGEMENT & COMPENSATION BENEFITS PCC Power of Coaching & Counselling for Performance SBL 2 100 950 3-4 7-8

PDCC Progressive Discipline at the workplace Through Coaching and Counselling (Incl Books) (NEW)

SBL 2 100 1100 23-24 12-13

CPCC Certification In Performance Coaching & Counselling (UNIMAS)

SBL 3 100 1700 6-8 22-24 2-4

MANAGEMENT & SUPERVISORY SKILLS AMT Advanced Management Training SBL 2 100 950 18-19 15-16 BMT Basic Management Training SBL 2 100 950 1-2 2-3 TPM The Professional Manager SBL 2 100 950 14-15 12-13 25-26ESS Supervisory Skills For The New Workforce SBL 2 100 950 6-7 8-9 PE Penyelia Efektif SBL 2 100 950 5-6 27-28 DSM Developing Supervisors Into Managers Workshop SBL 2 100 1000 18-19 27-28

CUSTOMER SERVICE FSCS Customer Service Superstar SBL 2 100 950 15-16 15-16 FAYS Frontliners - At Your Service!! SBL 1 50 600 5 12 7 WDC Winning Difficult Customers SBL 1 50 600 30 20 1

COMMUNICATION & INTERPERSONAL SKILLS MYBE Mind Your Business English SBL 2 100 950 10-11 3-4 BWMS Business Writing – Made Simple! SBL 2 100 950 6-7 14-15 9-10 CEQ Communication & Emotional Intelligence SBL 1 50 600 12 3 1 OPSS Overcoming Public Speaking Stress SBL 2 100 950 30-31 27-28



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COMMUNICATION & INTERPERSONAL SKILLS (Con’t) JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DECTEBT Business Telephone For Superior Service SBL 1 50 600 3 19 PCIS Power of Interpersonal & Communication Skills at Work Place SBL 2 100 950 30-31 9-10 EETQ Email Etiquette (NEW) SBL 1 50 600 23 5 PYPS Projecting Your Presentation Skills SBL 1 50 600 15 28 PRW Precise Report Writing SBL 1 50 600 19 DWS Development Work Skills for New Staff & Non-Executives (Mandarin) SBL 1 50 600 23 7

MOTIVATION & ATTITUDE HTBE You Can Do It!- How To Be Effective at Work SBL 1 50 600 26 9 PWA Positive Attitude At Your Workplace SBL 2 100 950 13-14 17-18 EEM Effective Executive & Managers SBL 1 50 600 17 1 SKP Sikap Kerja Positif SBL 2 100 950 25-26 17-18 HWS Handling Work Stress for Non-Executives (Mandarin) SBL 1 50 600 10 17 12

CULTURE & CORPORATE SOCIAL RESPONSIBILITY OC Organisational Culture – What Can I Do? SBL 1 50 600 18 GCM Guide To Change Management SBL 2 100 950 16-17 17-18CCSR Certified Professional in Corporate Social Responsibility & Sustainability Management (SWINBURNE) SBL 2 100 1400 16-17 5-6 PCP Certified Performance Culture Professional SBL 2 100 1400 26-27 23-24 (SWINBURNE)

ADMINISTRATION & HR SKILLS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC ECSOS Excellent Clerical Skills for organization success SBL 2 100 950 4-5 10-11 KKOB Keberkesanan Kerani, Organisasi Berjaya SBL 2 100 950 20-21 29-30 KE Kecerdasan Emosi SBL 1 50 600 21 6 11 JAE Certified Job Analysis Specialist (UNIMAS) SBL 2 100 1400 13-14 25-26 HRFB HR For Beginners SBL 2 100 950 10-12 24-25 21-22

RECRUITMENT, SUCCESSION & COMPETENCY SERIES BBIS Behavioural Based Interviewing Skills SBL 2 100 950 8-9 13-14 29-30 17-18 BIAS Behavioural Interview Assessment Using The Star Methodology SBL 1 50 600 13 10 CMP Competency Mapping For Performance Improvement SBL 2 100 950 20-21 25-26 28-29CBHR Certified Competency Based Human Resource Management (SWINBURNE) SBL 2 100 1400 16-17 21-22 CBSP Competency Based Succession Planning (NEW) SBL 1 50 600 25 18 17

LEADERSHIP & TEAM MANAGEMENT MYTD Manage Your Team Dynamics! SBL 1 50 600 20 7 12EEG Embracing Ethics & Gorvernance Into Corporate Culture SBL 2 100 1400 16-17 14-15CPLM Certified Professional Leadership in Management SBL 2 100 1400 30-31 1-2 (UNIMAS) 5C Certified Complexity Management & Simplicity Management (SWINBURNE) SBL 2 100 1400 9-10 25-26 LGST Certified Leadership Styles Analyst (SWINBURNE) SBL 2 100 1400 24-25 27-28 LG Leadership & Governance In Management SBL 2 100 950 21-22 29-30

SCHEME DAYS FEEMEMBERLESS




Public Seminars will be scheduled and emailed throughout 2020.

In-house courses available on request.

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OCCUPATIONAL SAFETY & HEALTH (OSH) JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC OSH 01 Accident Investigation SBL 2 100 950 9-10 16-17OSH 02 Formation of an Effective Safety & Health Committee SBL 2 100 950 22-23 13-14 17-18 OSH 03 OSH Act 1994 SBL 1 50 600 2 9 OSH 04 OSH at the Workplace SBL 2 100 950 3-4 21-22 OSH 05 OSH Management System for Executives (OSHMS) SBL 2 100 950 24 22-23 OSH 06 OSH Performance – for Small-Medium Enterprises SBL 1 50 600 25 16

OSH 07 Understanding & Implementing OSH Act 1994 and

Its Regulations SBL 2 100 950 27-28 9-10

Understanding and Implementing Notification of

OSH 08 Accident, Dangerous Occurrence, Occupational

Poisoning and Occupational Disease Regulations SBL 1 50 600 18 10

2004 (NADOPOD) OSH 09 Behavioural Based Safety (BBS) SBL 1 50 600 22 8 OSH 10 Job Safety Analysis (JSA) SBL 1 50 600 12 3 OSH 11 Occupational Safety and Health in the Office SBL 1 50 600 20 8 12 OSH 12 Fire and Emergency Response Plan SBL 1 50 600 23 5

OSH 13 Hazard Identification , Risk Assessment And Risk Control (HIRARC) SBL 2 100 950 8-9 14-15

OSH 14 Chemical Safety: Managing Chemical Hazard At The Workplace SBL 2 100 950 11-12 23-24



BUSINESS MANAGEMENT AC/01 Problem Solving Techniques AC/02 Finance For Non-Finance Managers AC/03 Effective 5S for Good House-keeping, Safety & Workplace Improvements AC/04 Basics Of Effective 5S AC/05 Kaizen And Practical ImplementationAC/06 The 7 QC ToolsAC/07 Six Sigma-Improvement ProgramAC/08 Manufacturing Strategies: Cost Reduction Without People ReductionAC/09 Crisis Prevention AnalysisAC/10 Failure Mode and Effect AnalysisAC/11 Toyota Production SystemAC/12 Kanban Management SystemAC/13 Lean Organization (on Manufacturing) for Optimum EfficiencyAC/14 Work Measurement TechniquesAC/15 Poka Yoke (Mistake Proofing) AC/16 Supply Chain ManagementAC/17 Essential Steps Towards Production Planning, Scheduling And ControlAC/18 Project Management Tools and TechniquesAC/19 Productivity Improvement TechniquesAC/20 Strategic Procurement & Inventory ManagementAC/21 The New TPM: Total Productive ManufacturingAC/22 Value Stream Mapping

INFORMATION & COMMUNICATION TECHNOLOGY MICROSOFT EXCEL-CORE COURSES Day FEE (RM) JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DECMicrosoft Excel 2007/2010 Fundamental & Intermediate- Essential Skills 2 424 13-14 17-18 1-2 12-13 11-12 13-14 25-26 3-4 22-23 3-4 7-8Microsoft Excel 2007/2010 Advanced - Manipulating Data Effectively 2 477 27-28 24-25 21-22 14-15 23-24 21-22 27-28 22-23 26-27 10-11 3-4Microsoft Excel 2013 Fundamental & Intermediate- Essential Skills 2 424 9-10 10-11 14-15 5-6 2-3 2-3 13-14 8-9 6-7 17-18 14-15Microsoft Excel 2013 Advanced - Manipulating Data Effectively 2 477 14-15 12-13 7-8 21-22 16-17 6-7 6-7 29-30 8-9 5-6 17-18Microsoft Excel 2016 Fundamental & Intermediate- Essential Skills 2 424 14-15 11-12 5-6 9-10 14-15 16-17 9-10 4-5 24-25 13-14 9-10 3-4Microsoft Excel 2016 Advanced - Manipulating Data Effectively 2 477 21-22 18-19 30-31 16-17 5-6 9-10 16-17 11-12 10-11 19-20 26-27 9-10

MICROSOFT EXCEL FOR HEAVY USER - AUTOMATION OF TASKS Tasks Automation with Microsoft Excel Macro /VBA (Fundamental & Intermediate) 2 1007 14-15 11-12 12-13 7-8 14-15 18-19 7-8 13-14 8-9 15-16 19-20 1-2Tasks Automation with Microsoft Excel Macro /VBA (Advanced) 2 1049.4 16-17 20-21 24-15 16-17 19-20 25-26 23-24 17-18 24-25 22-23 24-25 14-15Microsoft Excel Survey Automation and Consolidation 1 636 6 2 19 1 7 4 Microsoft Excel Gantt Chart for Project Management 1 636 10 3 1 17 21




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Day FEE (RM) JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC



MICROSOFT EXCEL FOR HEAVY USER - APPLIED FUNCTIONS Microsoft Excel Functions & Formulas 2 1007 9-10 18-19 3-4 16-17 19-20 25-26 9-10 4-5 22-23 8-9 17-18 17-18Advanced Microsoft Excel Functions & Formulas 1 636 20 24 16 3 6 22 20 24 7 14 30 2Mastering Microsoft Excel Array Formulas 1 636 16 20 5 6 15 16 15 19 15 12 9 9Unleash the Power of Microsoft Excel Lookup Functions 1 636 13 21 6 20 18 1 27 10 20 2 10Optimizing the Power of HR using Microsoft Excel 2 954 9-10 20-21 17-18 21-22 14-15 18-19 16-17 13-14 3-4 1-2 26-27 1-2Human Resources Analytics Dashboard 2 1378 5-6 9-10 10-11 9-10

MICROSOFT EXCEL FOR HEAVY USER – MANAGING AND ANALYSING DATAFeasible Study and Decision-Making using Microsoft Excel `What-If-Analysis’ 1 636 17 10 9 27 5 22 1 24 14 21 16 16Data Management with PivotTable using Microsoft Excel 1 530 20 17 9 6 4 15 15 10 21 5 11 16Secrets to Impressive Charts 2 1007 16-17 13-14 30-31 16-17 12-13 11-12 27-28 27-28 1-2 15-16 9-10 14-15Data Analysis with Integrity Control using Microsoft Excel 2 636 ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙Effective Presentation Techniques using Microsoft Excel Charts & PowerPoint 2 954 ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙Analysing Sales and Marketing Data using Microsoft Excel 2 954 ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙Cost Reduction Strategies using Microsoft Excel Toolkit 2 954 ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙ ∙

MICROSOFT EXCEL FOR HEAVY USER - ANALYTICS MODEL Interactive Visual Reporting & Analysis with Microsoft Excel Dashboard 2 1378 14-15 11-12 3-4 1-2 12-13 23-24 13-14 11-12 24-25 19-20 19-20 7-8

MICROSOFT EXCEL FOR HEAVY USER - POWER BI WITH MICROSOFT EXCEL Modelling in Microsoft Excel 2 1908 9-10 20-21 10-11 14-15 12-13 25-26 2-3 25-26 21-22 8-9 2-3 9-10Microsoft PowerPivot DAX Functions 1 954 20 13 16 23 15 21 17 9 21 23 Power Query: Transforming Work Processes using Microsoft Excel 1 954 13 14 23 13 4 22 14 18 3 5 16 8Advanced Microsoft Power Query Functions in Data Transformation 1 954 21 27 27 30 22 24 22 24 Power BI Desktop Essential Skills 1 954 22 28 9 28 20 13 13 8 19 25

MICROSOFT PRODUCTIVITY-WORD, POWERPOINT, ACCESS, PROJECT, VISIO, PUBLISHER Word (Fundamental & Intermediate) 2 424 7-8 3-4 2-3 2-3 9-10 1-2 26-27 17-18Discover the Techniques to a Professional Word Report 1 371 13 23 8 23 3 22 30 2Microssoft Word Mail Merge In-Depth Application 1 477 20 9 20 15 24 7 23 1Microsoft PowerPoint 2007/2010 (Fundamental & Intermediate) 1 212 2 30 6 1 7 9Microsoft PowerPoint 2013 (Fundamental & Intermediate) 1 212 10 4 3 9 Microsoft PowerPoint 2016 (Fundamental & Intermediate) 1 212 7 13 7 5 Microsoft PowerPoint 2007/2010 (Advanced) 1 233.2 3 31 7 8 21 10Microsoft PowerPoint 2013 (Advanced) 1 233.2 24 18 24 23 Microsoft PowerPoint 2016 (Advanced) 1 233.2 8 20 8 12 Microsoft Access 2007/2010 (Fundamental & Intermediate) 2 477 12-13 2-3 1-2 7-8Microsoft Access 2007/2010 (Advanced) 2 636 26-27 29-30 9-10 17-18 17-18Microsoft Access 2013/2016 (Fundamental & Intermediate) 2 477 9-10 11-12 12-13 1-2 5-6 7-8 1-2 Microsoft Access 2013/2016 (Advanced) 2 636 21-22 27-28 21-22 19-20 23-24 26-27 Microsoft Project 2010 (Fundamental & Intermediate) 2 901 3-4 4-5 29-30 Microsoft Project 2013/2016 (Fundamental & Intermediate) 2 901 16-17 13-14 14-15 19-20 4-5 15-16 11-12 14-15Microsoft Visio 1 530 6 17 2 20 4 15 13 3 12 30 7 Microsoft Publisher 2013/2016 (Fundamental & Intermediate) 1 477 20 6 1 6 16Microsoft Visio 2010/2013/2016 1 500 14 8 1 21 Microsoft Visio 2016 1 500 24 25 17 23 2Microsoft Publisher 2013/2016 (Fundamental & Intermediate) 1 450 25 18 24 30 9



Public Training Calendar 2020 • MEF Academy Regional

For more information, please contact: MEF ACADEMY SDN BHD3A06-3A07, BLOCK A, PUSAT DAGANGAN PHILEO DAMANSARA IINO. 15, JALAN 16/11, OFF JALAN DAMANSARA46350 PETALING JAYA, SELANGOR D.E.Homepage: http://www.mef.org.myAttn: Pn Zana ([email protected]) / Pn Aspa ([email protected]) Pn Nazlina ([email protected]) / Ms Kenix Kong ([email protected])

Legend: Southern region - Johor Bahru Northern region - Pulau Pinang East Coast region - Kuantan East Malaysia - Sabah & Sarawak

11




INDUSTRIAL RELATIONS JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DECMAK Memahami Akta Kerja 1955 (Incl Books) SBL 2 100 1100 27-28 25-26 3-4 EAM Leave and Absenteeism - Effective Control (Incl Books) SBL 2 100 1100 23-24 15-16 26-27 DP Disciplinary Procedures (Incl Books) SBL 2 100 1200 26-27 27-28 26-27 17-18 16-17EAR Employment Act 1955 & Regulations (Incl Books) SBL 2 100 1100 28-29 18-19 27-28 24-25 21-22 IRA Industrial Relations Act 1967 (Incl Books) SBL 2 100 1100 18-19 15-16 17-18 16-17TE Termination of Employment (Incl Books) SBL 2 100 1100 5-6 27-28 25-26 24-25 ELFN Employment Laws For Non-HR Managers SBL 2 100 1000 22-23 27-28 25-26 25-26 DI Domestic Inquiry (NEW) (Incl Books) SBL 1 50 800 18 10 28 20HUMAN RESOURCE MANAGEMENT & DEVELOPMENTTRAINING & HR DEVELOPMENT

COJT Certified On The Job Trainer (UNIMAS) SBL 3 100 1700 13-14 24-25 CTNA Certified Training Needs Assessor (SWINBURNE) SBL 2 100 1400 4-5 19-21 CPT Certified Professional Trainer (SWINBURNE) SBL 3 100 1700 10-12 3-5

MANAGEMENT & SUPERVISORY SKILLS SSNW Supervisory Skills For The New Workforce SBL 2 100 1000 12-13 13-14 5-6PE Penyelia Efektif SBL 2 100 1000 11-12 26-27 BMT Basic Management Training (Revised) SBL 2 100 1000 7-8 22-23 7-8

CUSTOMER SERVICE FSCS “Five Star” Customer Service SBL 2 100 1000 14-15 25-26 19-20

COMMUNICATION & INTERPERSONAL SKILLS

PCIS Impact of Positive Interpersonal & Communication Skills at the Workplace SBL 2 100 1000 28-29 17-18 10-11

ADMINISTRATION & HR SKILLS HRB HR for Beginners SBL 3 100 1400 5-7 7-9 18-20 ECSOS Excellent Clerical Skills For Organisation Success SBL 2 100 1000 27-28 5-6

RECRUITMENT, SUCCESSION & COMPETENCY SERIES BBIS Behavioural Based Interviewing Skills (Revised) SBL 2 100 1000 19-20 13-14 24-25 BIAS Behavioural Interviewing Assessment Using The Star Methodology (STAR) SBL 1 50 650 5 9 17CBHR Competency Based Human Resource Management SBL 2 100 1000 9-10 17-18

LEADERSHIP & TEAM MANAGEMENT LSFS Leadership Skills For Supervisors (NEW) SBL 2 100 1000 20-21 2-3DSM Developing Supervisors into Managers Workshop SBL 2 100 1000 25-26 17-18

OCCUPATIONAL SAFETY & HEALTH (OSH)

OSH 06 OSH Performance – for Small-Medium Enterprises SBL 1 50 650 8 4 2 13OSH 11 Occupational Safety and Health in the Office SBL 1 50 650 19 7 25 8 OSH 12 Fire and Emergency Response Plan SBL 1 50 650 12 17 30 1

OSH 14 Chemical Safety: Managing Chemical Hazard At The Workplace SBL 2 100 1000 15-16 27-28 10-11 30-31



Academic&CertificationCourses

12

UNIVERSITY OF NORTHAMPTON, United Kingdom Masters in Arts – Human Resource Management (MA-HRM)

SWINBURNE UNIVERSITY, Sarawak CampusMasters In Business Administration (MBA)– Masterclass in Business Strategies, Governance & Leadership (Part 1) – Part 2 – to be announced

INTERNATIONAL LABOUR ORGANISATION (ILO)

Executive Diploma in Industrial RelationsExecutive Diploma in Human Resource Management & DevelopmentCertificateinIndustrialRelationsManagementCertificateinHumanResourceManagementCertificateinOccupationalSafety&HealthManagement

Certified courses are awarded credit points and exemptions for MEFA Masters DegreeCommencement Dates will be published via future email notices.

Pathway toExecutive Diploma

SWINBURNE UNIVERSITY, Sarawak Campus

CertifiedTrainingNeedsAssessorCertifiedProfessionalTrainerCertificateinCompetencyBasedHumanResourceManagementCertifiedCSRandSustainabilityManagementProfessionalCertifiedLeadershipStylesAnalystCertifiedComplexity&SimplicityManagementCertifiedPerformanceCultureProfessionalMasterclass Strategic Human Resource & Industrial Relations Development

UNIVERSITY MALAYSIA SARAWAK (UNIMAS)

CertifiedJobAnalysisSpecialistCertifiedProfessionalLeadershipinManagementCertifiedOn-The-JobTrainer(OJT)CertificateinPerformanceCoachingandCounselling


• ACADEMIC&CERTIFICATIONCOURSES

13

2020 TRAINING DIRECTORY 14


MEF Academy (MEFA) presents the Master of Arts – Human Resource Management, a programme awarded by the prestigious University of Northampton (UON), United Kingdom. This Top-Up Master programme designed especially for working adults can be obtained in the minimum time, cost, and effort by assessing your existing experience via Recognition of Prior Learning (RPL). This MA Human Resource Management (Top-Up) programme will build upon your existing qualification and ideal for graduates looking to complement their postgraduate qualification with a higher degree.

The MA Human Resource Management (Top Up) is open to all eligible employees of MEF Member Companies who are Human Resource Development Fund (HRDF) Registered Companies. The course fee is RM25,500.00 (including registration and administration fees of RM 3,000) per eligible candidates.

Eligible candidates will be funded with RM 22,500 under the HRDF IN-BASE Certification Programme. For non-members or non HRDF Registered Companies, the funding will not be applicable.

OBJECTIVES• To meet the National Agenda of Upskilling and to enhance the capability of Malaysians in the field of Human Resource Management, this top-up Master degree is specifically designed for graduates looking to complement their postgraduate qualification with a higher degree;• To understand, review and apply the principles of HRM in a business environment, within the industry and/or specific environment;• To improve the employability of learners by allowing them to explore the relationship between theories and their practical application in the business world;• Analyse and apply problem solving techniques specific to business and industry from a wide range of sources;• Work independently and as a team to manage your own personal development and growth.

Course DurationQUALIFI Level 7 Diploma Human Resource Management will be completed through KLASPAD’s E-Learning Management System within a period of 6–8 months.

Dissertation under the supervisors of University of Northampton, UK towards achieving the Master of Arts (MA) in Human Resource Management (HRM) – 12 to 18 months.

Compulsory class attendance and on-line learning activities will be assessed throughout the course duration.

Course Delivery MethodologyThe course is highly participative, with contact hours and experiential learning. A range of learning methods and case studies will be used which are designed to combine theories and practices. Assessments will be continuous for the duration of the program and supported by:• Online resources through Klaspad• Access to E-Library• Classroom courses delivered by MEF Academy and the Flying Faculty from UK• Assignment based assessment• Local support by MEF Academy

Entry Requirements and Exemptions up to Level 61. Degree in HRM and/or related disciplines obtained from MEF Academy, or equivalent from other Universities or Professional Institutions2. No less than 5 years working experience in the field of HRM or related fields at the management level of an established Organization3. Degree in other related discipline with MEF Academy Certified Programmes in Human Resource or related fields (Top Up)4. Proficiency in written and spoken English language.

Course Modules – Level 7 Diploma HRMAll modules will be delivered on a part time blended learning basis. The classroom courses will be delivered by MEF Academy and the Flying Faculty members from the UK:• Contemporary Human Resource Management• Resourcing, Talent Management and Development• Performance Management• Leading, Managing and Human Resource Development• Employee Relations• Investigating a Business Issue from a Human Resource Perspective.

OnCompletionofLevel7Modules • Upon successful completion of the Level 7 online examinations, students will continue with the University of Northampton, UK for the dissertation under their University Supervisors, towards achieving the Master of Arts (MA) in Human Resource Management (HRM). • Dissertation and Research Methods – The Research Methods and Dissertation module provides an introduction to research, types of research methodology, planning a research project, data collection and analysis and the presentation of research findings.• Following the successful completion of your research methods project, candidates will undertake a dissertation related to an aspect of strategic significance for the organization to be submitted for assessment to the University of Northampton, UK and obtain the Master of Arts – Human Resource Management without further examination or subscription.

Registration FeesInitial registration fees of RM1,800 to be paid with the Application Form. Unsuccessful candidates will be given a refund.

Upon successfully enrolling into the course, there will be a mid-term administration, support and tutorial fees of RM1,200.

For eligible candidates approved by the HRDF, the course fees of RM22,500 will be funded under the HRDF INBASE Scheme for Certification Programmes.

Eligibility is strictly for MEF members and HRDF registered company contributors only.

Venue• MEF / MEF Academy Training Centre 3A06 -3A07, Block A, Pusat Dagangan Phileo Damansara ll No. 15 Jalan 16/11, Off Jalan Damansara, 46350 Petaling Jaya Selangor Darul Ehsan.

Master of Arts In Human Resource Management (Top-Up)



OBJECTIVETo provide learners with the ability to understand and analyse the impact of internal and external environmental forces on organisational strategy and management of people. Also to enable the learner to analyse a range of organisational contexts and how they develop ways to respond such environmental forces and the role of HR professionals in contributing to it.

TOPICS 1 Understand the environment of modern organisations and changing nature of contemporary HRM2 Understand the impact of changes to the structure and nature of industry, employment law and working patterns on HRM.3 Understand the process of strategic management and the role of HR professionals4 Understand the diverse application of HR

OBJECTIVETo provide learners ability to diagnose, analyse and solutions for problems arising in relation to leadership, management and development of human resource in a range of organisational contexts. Learners will be enabled to appraise the effectiveness of organisational strategies, processes and practices in efficient and effective leadership and management, also the contribution of HRM/HRD practitioners to organisational change.

TOPICS 1. Understand the theoretical and conceptual basic for HRM and HRD in organisations and major contemporary developments in this area.2. Understand the nature of leadership and its3. Be able to evaluate the contribution of HRM and HRD functions in organisation.4. Be able to promote professionalism and ethical approach to HRM and HRD practice in organisations.5. Understand how to promote a flexible working environment and effective change management practices.

1. Contemporary Human Resource Management

2. Leading, Managing and Human Resource Development

6. InvestigatingaBusinessIssuefrom a Human Resource Perspective

4.PerformanceManagement

OBJECTIVEThe purpose of this unit is to develop competence in understanding and analysing employment markets and demographic trends to create and implement effective, ethical and appropriate resourcing, retention, talent management and development strategies. Also the potential and limitations of the contribution of learning and talent development policies and strategies to formulating and achieving objectives at national, organisational, group and individual level will be discussed. Learners will assess the role of HRM professionals in designing, implementing and evaluating strategic planning relevant to employee resourcing, talent management and development.

TOPICS 1. Understanding the theoretical and conceptual basic for employee resourcing and major contemporary developments in employee resourcing and talent management. 2. Understand the features and characteristics of changing employment markets as a basis for effective resourcing and talent management strategies.3. Understand the full range of professional functions associated with long and short term talent and succession planning. 4. Understand the theoretical and conceptual basis of learning and talent development and contemporary research evidence.5. Be able to design, implement and evaluate resourcing and talent management and development strategies.

OBJECTIVEThe aim of this unit is to introduce learners to the importance of good employee relations for business success and the impact of changes which have affected employment relationships. Competencies required by HRM professionals in designing, implementing and evaluating employment relations strategies, plans, policies, systems and procedures to mitigate organisational risk, support organisational performance and meet the organisation’s business goals will be discussed. Also to develop the ability to make remedies to current/ potential conflict situations in compliance to legal and ethical considerations.

TOPICS 1. Understand the context of employee relations against a changing background. 2. Be able to analyse the impact of local, national and international contextual factors on the employment relationship.3. Understand the importance of employee relations on organisational performance.

OBJECTIVETo develop learner’s skills and knowledge of independent research, diagnose and make recommendations for change or improvements that are realistic, relevant and beneficial to specific organisation. To enable learners to present a persuasive business report and/or a reasoned and logical case for changes in policies, practices and strategies reflecting academic research and writing skills.

TOPICS 1. Be able to identify and justify a suitable business issues that is of relevance to the organisation. 2. Be able to set out coherent aims and objectives and justify the research methods to be followed to achieve them. 3. Be able to develop and present a persuasive business report.

OBJECTIVETo enable learners to understand the main elements that influence the performance of employees at all levels within an organisation and the ways in which such elements can be managed in a constructive manner. Further to provide learners with understanding to devise and implement appropriate HR practices and strategies that relate to Performance Management.

TOPICS 1. Understand the linkages between employee performance, HR practices and organisational performance. 2. Be able to identify the barriers and blockages preventing expected standards of performance being met.3. Be able to analyse the key HR and employment practices influencing employee performance.4. Understand the key requirements of various systems central to performance management and their integration.

3. Resourcing, Talent Management and Development

5. Employee Relations

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This specially designed Masterclass, built on the Swinburne University of Technology’s MBA program, aims to upskill and develop Malaysian Managers and Executives to meet the challenges of globalization and the rapid changes in technology and innovation. Satisfactory completion of the Masterclass provides eligible participants an accelerated pathway to the prestigious Australian MBA, which will elevate participants’ career to the top of business leadership hierarchy. Course StructureThe course will be delivered using a combination of online engagement and face-to-face sessions. Throughout the course, participants will be guided by an online narrative, which also hosts reading materials, notes, case studies and discussion forums.

The Masterclass consists of 4 units:• Behaviour in Organisations • Ethics and Governance• Leadership for Innovation • Management Analysis and Problem Solving

Each Unit provides 36-hours of face-to-face session over 4 days, spread over 8 weeks with lectures, discussions and assignments. The sessions will be held at MEF Academy in Kuala Lumpur. Participants will also be enrolled into Swinburne MBA program. Qualified participants may use the Masterclass unit as exemption into the MBA program.

This unit provides students with skills and practice that are critical in leading innovative activities in established organisations. Its focus is the individual and collective leadership behaviours and practices that enable organisations to develop innovative teams and cultures. It is intended that students are able to apply effective thinking and practice in a range of organisational, industry and cultural contexts.

Qualifications&EntryRequirements:For admission to the Masters degree, candidates must have a Bachelor’s Degree or its equivalent. Candidates who have completed their Advanced ILO/MEFA Diplomas in Human Resource Management or Industrial Relations, or have attended some of the MEFA Certification courses will be considered for admission but subject to approval by the Selection Committee.

In addition, candidates must have adequate and relevant working experience.

CertificationMasterclass in Business Strategy, Governance & Leadership will be awarded by MEF Academy and Swinburne University of Technology, upon successful completion of all course requirements. This Certification may be eligible for unit exemptions in Swinburne’s Master of Business Administration (MBA).

Who Should Obtain This Degree?This Masterclass is open to all eligible employees who are Member Companies of MEF and registered with HRDF. Eligible candidates will be funded under the HRDF Industry Certification (INDCERT) Scheme up to RM10,000 for Small Medium Enterprises (SME as defined by HRDF) and up to RM5,000 for non-SME companies. The balance funding may be claimed under company Levy.

Non MEF Members and/or non-HRDF registered companies may also join the Masterclass, however the funding will not be applicable.

Course Objectives and Assessment:On completion, participants who are likely to be aspiring mid-level managers and executive, will:a. gain advance knowledge and skills in management and organizational behaviour b. be armed with theories and models in areas of communication, group dynamics, power and politics, ethics and social responsibilityc. be exposed to business etiquettes, similarities and differences from cross-cultural perspectives

Masterclass in Business Strategy, Governance & Leadership (MBA – Part 1)

Venue• MEF / MEF Academy Training Centre, Pusat Dagangan Phileo Damansara II


Course Objectives:This unit introduces students to the fundamentals of management and organizational behaviour inthe context of today’s global business environment. It examines the major theories and models in areas of communication, group dynamics, individual behaviour and motivation, decision-making, leadership, power and politics, change and resistance, and ethics and social responsibility. It places particular emphasis on the application of theory to dilemmas and issues likely to confront managers today and in the future.

Course Content: 1. Models in areas of communication, group dynamics, individual and group behaviour and motivation, decision-making, leadership, power and politics, change and resistance, and ethics and social responsibility2. Introduction to organisational behaviour approaches including critical management thinking, paradigms and theories 3. Applications of organisational behaviour theories to dilemmas and issues likely to confront managers today and in the future4. The politics and ethics of managerial and employee behaviour in organisations5. Organisational problems and issues relevant to organisations operating in a global and diverse workplace

Learning Outcome:Students who successfully complete this unit will be able to:1. Apply critical and analytical thinking, including a capacity to question existing practices and assumptions, to the study of management and organisations

2. Critically evaluate the theoretical foundations of the fields of management and organisational studies; and place contemporary managerial practices within these theoretical approaches 3. Apply advanced and coherent knowledge of organisational problems and issues relevant to organisations operating in a global and diverse workplace

4. Communicate proficiently in professional practice to a variety of audiences, and function as an effective member or leader of a diverse team

5. Critically analyse the politics and ethics of managerial and employee behaviour in organisations

1. Unit - Behaviour in Organisations (36 hours / Face to Face Lectures & Tutorials by E-Learning)



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2. Unit- Ethics and Governance (36 hours / Face to Face Lectures & Tutorials by E-Learning)

Course Objectives:The aim of this unit is to equip students with the appropriate tools, theoretical frameworks and models in order to critically evaluate a range of ethical principles and their contribution to the achievement of sustainable outcomes in contemporary organisations. Provide a human resource management perspective to design and apply an application of ethical and governance methodologies in the organisational decision making processes. Moreover students will be able to demonstrate advanced knowledge and articulate arguments to influence the adoption of ethical, responsible, governance practices when solving complex problems in organisations.

Course Content:

1. Ethics Theories and Frameworks

2. Ethics and Sustainable HRM Practices

3. Ethical and Sustainable Organisations

4. Governance

5. Organizational Governance

6. Governance and HRM practices

Learning Outcome:Students who successfully complete this Unit should be able to:

1. Critically evaluate a range of ethical principles and their contribution to the achievement of sustainable outcomes in organisations

2. Critically evaluate the selection and application of ethical methodologies to decision making processes in organisations through a research project to be carried out in teams

3. Demonstrate advanced knowledge and articulate arguments to influence the adoption of ethical, responsible, governance and sustainable practices when solving complex problems in organisations

4. Communicate proficiently in professional practice to a variety of audiences, and function as an effective member or leader of a team

3. Management Analysis and Problem Solving (36 hours / Face to Face Lectures & Tutorials by E-Learning)

4. Leadership and Innovation (36 hours/Face to Face Lectures & Tutorials by E-Learning)

Course Objectives:This unit aims to introduce students to a range of ways of exploring the management and organisational issues that confront organisations and businesses. Students will be offered a range of techniques designed to help them work effectively with others in inquiring into opportunities and problems, framing them in useful ways and creating options for tackling them. The unit offers a range of perspectives for doing this, including analysis using metaphor, gap analysis, and systems thinking. It is intended to help students integrate and apply the different discipline perspectives they studied throughout their degree; think holistically as well as functionally; and develop skills in collaborating with managers, clients and colleagues whose training and perspective may be very different from their own.

Course Content:1. Creating opportunities by understanding problems/issues differently2. Introduction to different ways of framing/re- framing an issue3. Metaphor as a tool for understanding organisational issues4. Taking a ‘systems thinking’ approach5. Gap analysis6. Developing a range of solutions to a real client problem7. Presenting and justifying an option to a real client

Learning Outcome:After successfully completing this unit, students should be able to:1. Apply a range of techniques in inquiry and analysis to organisational and business problems and opportunities.2. Be familiar with ways of developing useful diagnostic framing for understanding presenting problems and opportunities.

3. Integrate different discipline perspectives in issue analysis, for example marketing, leadership and finance.

4. Explore, understand and leverage differences in individuals’ mindsets, experience and background, including their own.

5. Work collaboratively with a range of others in developing their diagnostic practice.

Course Objectives:This unit aims to introduce students to a range of ways of exploring the management and organisational issues that confront organisations and businesses. Students will be offered a range of techniques designed to help them work effectively with others in inquiring into opportunities and problems, framing them in useful ways and creating options for tackling them. The unit offers a range of perspectives for doing this, including analysis using metaphor, gap analysis, and systems thinking. It is intended to help students integrate and apply the different discipline perspectives they studied throughout their degree; think holistically as well as functionally; and develop skills in collaborating with managers, clients and colleagues whose training and perspective may be very different from their own.

Course Content:1. Overview of leadership issues in relation to innovation in the context of established organisations2. Leadership capability self-assessment3. Creating energy in self and teams for innovation and change4. Holding and managing the tension of competing corporate mind-sets5. Influencing culture to innovate6. Strategic relationship management7. Ethical and sustainable leadership

Learning Outcome: 1. Critically analyse the relationship between leading innovative activities and the established or entrenched views in organisations, with clear articulation of the ideas underpinning your approaches.2. Apply problem solving, design and decision- making methodologies to identify and provide innovative solutions to complex leadership and innovation problems with intellectual independence.3. Apply knowledge of research principles and methods to plan and execute a piece of research with some independence as preparation for research higher degrees.4. Reflect on and take responsibility for their own learning and self management processes, and manage their own time and processes effectively by regularly reviewing performance as leaders of innovation in organisational settings.5. Apply skills to function as an effective member or leader of a team.



MEF Academy Executive Diploma in Industrial Relations – the only comprehensive industrial relations course in collaboration with and endorsed by the International Labour Organization (ILO).

The Executive Diploma is designed as an in-depth advanced course targeted at Human Resource practitioners and specialist Industrial Relations / Labour Laws personnel. This is a highly acclaimed and private sector recognized course, conducted by industrial relations practitioners, lawyers, human resource specialist, academicians and representatives from the ILO. The syllabus covers an excellent blend of theory and practical knowledge covering the entire scope of industrial relations & labour laws in Malaysia and its application within the human resource management framework.

The program is designed to:• Formalize the competency standards required for effective application of the industrial relations & labour law activities within an organization.• Provide formalised qualification and recognition for Industrial Relations & Labour Laws specialist.• Provide a comprehensive and in-depth understanding of the practice of Industrial Relations & Labour Laws, focusing on critical areas which equip participants with the skills to handle industrial relations.• Develop knowledge and skills in providing practical advisory and implementation of industrial relations and labour laws, including first-hand experience in union related scenarios and proceedings in industrial and labour courts.

CertificationExecutive Diploma in Industrial Relations will be awarded by the MEF Academy, in collaboration with the International Labour Organisation (ILO) upon completion of all program requirements.

Who Should Obtain This Degree?Organizations are encouraged to provide formal certification Diploma in Industrial Relations & Labour Laws competencies for the following categories of staff:• Human Resource Management (HRM) executives, supervisors and managers• Industrial Relations (IR) executive, officers & managers involved in the IR administration functions and activities • Individuals with or without experience, having an interest in Industrial Relations & Labour Laws and seeking to pursue a career in IR or HRM.

Executive Diploma in Industrial Relations

Assignment & Project PaperParticipants are required to research and developassignments / project papers to display levelof understanding on specific modules

ExaminationParticipants are required to prepare & sit for 4 examination on specified modules to displaylevel of understanding on each module

Programme Fees* MEF Member RM 7,000.00 Non MEF Member RM 7,500.00

Graduates of MEFA CHRM / CIR RM 6,500.00

ASSESSED COMPETENCIES

50% of competency assessment


COURSE FEES

Non-Member: All fees are to be made payable to MEF Academy Sdn BhdMember: All fees are to be made payable to Malaysian Employers Federation* Inclusive of examination, Study Pack, Starter Kit and supporting materials

Organizations are encouraged to provide formal certification Diploma in Industrial Relations & Labour Laws competencies for the following categories of staff:• Human Resource Management (HRM) executives, supervisors and managers• Industrial Relations (IR) executive, officers & managers involved in the IR administration functions and activities• Individuals with or without experience, having an interest in Industrial Relations & Labour Laws and seeking to pursue a career in IR or HRM.

VenueMEF Training Centre 3A06 -3A07, Block A, Pusat Dagangan Phileo Damansara ll No. 15,Jalan 16/11, Off Jalan Damansara, 46350 Petaling Jaya, Selangor Darul Ehsan,

DateofCommencementSeptember 2020

Time9am - 1pm (Sunday) And / Or2pm - 6pm (Saturday)

Entry Requirements• Qualification : Minimum 3 credits in SPM/SPVM or MCE with 2 years working experience in Human Resource or Industrial Relations.



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1. Introduction To Employment Laws – Employment Act 1955 (Amendments) & Regulations

2. Industrial Relations in Malaysia – Industrial Relations Act 1967 & Regulations

6. International Perspective On Employment / Industrial Relations

4. DynamicsofCollectiveBargaining& Productivity/PerformanceLinked Wage System

64 hrs

12 hrs

80 hrs

40 hrs

3. Trade Union Movement & Trade Union act

1. Common Law position of employer - employee relations2. Employment Law – Rights, Liabilities & Remedies3. Employment Act 1955 • Definition of employee under EA 1955 • Applicability of the EA 1955 • Wages • Deductions • Prohibitions • Allowances • Hours of work, rest day etc.4. Registers, Returns and Notice Boards5. Discussion of Cases on Employment Law6. Other Employment Legislations & Regulations • Regulations under Employment Act • Termination and lay-off • Overtime • Children & Young Person’s Act • Weekly Holidays Act • Workers Housing Act • Wages Council Act • Workmen Compensations Act (foreign workers) • Provisions of the EPF / SOCSO laws • Provisions of the HRDF Act7. Role of Labour Department and Labour Court • Briefing by Labour Dept • Field Visit to Labour CourtTutorial & Examination

TOTAL HOURS – MODULE 1

40 hrs

5. Grievance Handling Disciplinary Procedure&Terminationof Employment

1. Grievance Handling • Four-step approach to handling grievances • Grievance Procedure – In Unionized & non-unionized companies • Grievance Case Study – Exercise2. Meaning of Discipline • Meaning of positive and negative discipline • Definition of misconduct • Misconduct arising from breaches of express and implied duties • Concept of Social Justice3. Disciplinary Procedures • Domestic Inquiry • Legal & contractual requirements, demands of Natural Justice and Industrial Court Guidelines • Domestic Inquiry Procedures4. Employee Misconduct • Due inquiry • Natural justice • Issues under Section 14 EA5. Case Studies on handling disciplinary problems6. Misconduct in Employment7. Constructive Dismissal • Test for CD • Substantive breach • Forced resignation • Handling claims of CD8. Forms of termination of employment9. Mock domestic inquiry exercises

Tutorial & Examination 12 hrs

1. International evolvement of Industrial Relations (NEW) • Social clauses & WTO • Global compact • Free Trade Agreements • Social Security Net2. Corporate Social Responsibility • Principles & Concept • CSR & HR Management • Fair Employment Practices3. International Labour Organisation (ILO) • Functions of ILO • International Labour Standards (ILS) and industrial relations • ILO Conventions

Examination - Module 6 4 hrs

TOTAL HOURS – MODULE 4 88 hrs

Assignment on Court / Dept Visits 8 hrs

Final Project Paper 24 hrs

1. Trade Unionism in Malaysia • Classification of unions • Number of unions by sector • Role and influence of the MTUC / MEF2. The Trade Union • Definition • Registration • Composition • Recognition • Membership3. Trade Union Act 1959 • Workers right to participate in union activities • Federal constitutions • ILO conventions • Registration & de-registration of Trade Unions • Officers and employees of Trade Unions • Rights and liabilities of Trade Unions • Strikes(Examination Combined With Module 4)

76 hrs

1. Overview of the Industrial Relations Act 1967 2. Protection of Rights of Workmen and Employers • Rights of workmen and employers protection • Rights and Prohibitions on employers / trade unions • Reference of complaint to Industrial Court3. Managerial Prerogatives4. Industrial Court • Composition • Jurisdiction • Awards5. Dispute Resolution • Negotiation • Conciliation • Arbitration6. Role of Industrial Relations Department • IR Rules • Conciliation • Field Visit to IR Department7. Scope of Judicial Review in respect of Minister’s decision • Definition of judicial review • Application of judicial review • Doctrine of ultra vires8. Role of Industrial Court • Briefing on Industrial Court • Field VisitTutorial & Examination TOTAL HOURS – MODULE 2 68 hrs

1. Legal Framework on Collective Bargaining/ Collective Agreements • Definition • Right to collective bargaining • ILO Convention No. 98- the Right to Organise and to Bargain Collectively • Statutory provisions relating to collective bargaining & collective agreement (IRA): Justification for statutory provisions. • Union’s proposal for collective agreement2. Collective Bargaining / Collective Agreements Process • The company’s preparation for collective bargaining • Review of financial capacity to pay wage increase • Review of comparative terms and conditions of service with Wage fixation policy: Industrial court Awards • Consumer Price Index (CPI) & salary adjustment3. Performance /Productivity Linked Wage System • PLWS concept • Organization, trade union and individual objectives of PLWS • Developing Salary Structure • Types of incentives • What is gain sharing • Model of flexi-wage • Model for generating profit sharing pool4. PLWS at Work - Implementation of PLWS • Case Study 1 • Case Study 25. Principles of Collective Agreements6. Knowing your Collective Agreement Awards7. Issues in Collective Bargaining8. Mock Collective Bargaining Process

Tutorial & Examination (Module 3 & 4) 12 hrs

12 hrs




TOTAL HOURS EXECUTIVE DIPLOMA IN IR 440

56 hrs

76 hrs



MEF Academy Executive Diploma in Human Resources Management & Development is designed to provide comprehensive approach for personnel working in / entering into Human Resources field. The course covers the macro understanding of human resource (HR) planning and implementation of effective HR management initiatives, with crucial elements of industrial relations, occupational safety and strategic integrated HRM. This uniquely developed course also incorporates concepts of organisational development and the international aspects of labour management, in collaboration with the International Labour Organization (ILO). This is a highly distinctive course, conducted by human resource practitioners, specialist, legal consultants and representatives from the ILO.

The program is designed to:• Formalize competency standards required for effective human resource management activities.• Provide qualification and recognition for human resource personnel.• Provide strong foundation on the practice of Human Resources Management, focusing on key HR areas which equip participants with skills in resource planning, compensation structures, performance management and Malaysian labour & safety laws as well as international concepts on labour.• Develop knowledge and skills in Human Resource Development, including organizational behaviour, motivation models, change management and organization culture.

CertificationExecutive Diploma in Human Resource Management & Development will be awarded by the MEF Academy, in cooperation with the International Labour Organisation (ILO ) upon completion of all program requirements.

Assessed Competencies

Executive Diploma in Human Resource Management & Development

Research & Project Paper AssignmentsParticipants are required to research and develop2 assigment to display level of understand on specific modules

ExaminationParticipants are required to prepare & sit for a comprehensive examination to display level of understanding on each module


Graduates of MEFA CHRM / CIR RM 6,000.00




COURSE FEES

Non-Member: All fees are to be made payable to MEF Academy Sdn BhdMember: All fees are to be made payable to Malaysian Employers Federation* Inclusive of examination, Study Pack, Starter Kit and supporting materials

WhoShouldObtainThisCertification?Organizations are encouraged to provide formal certification in human resource management and development competencies for the following categories of staff:• Human Resource Management (HRM) / Personnel executives, assistants, non-executives and clerical staff seeking formal qualification in HRMD.• Operational company personnel currently involved and/or providing assistance in HR functions and activities• Individuals with or without experience, having an interest in HRMD and seeking to pursue a career in HRMD.

Entry Requirements:• Minimum 3 credits in SPM/SPVM or MCE with 2 years working experience.

VenueMEF Training Centre 3A06 -3A07, Block A, Pusat Dagangan Phileo Damansara ll No. 15, Jalan 16/11, Off Jalan Damansara, 46350 Petaling Jaya, Selangor Darul Ehsan,

DateofCommencementAugust 2020

Time9am - 5pm (Sunday)



21

• Organisational HR Project Paper (50%) • Tutorial for Examination (50%)

TOTAL HOURS –EXECUTIVE DIPLOMA

1. Management Process - Theory & Practice

24 hrs

56 hrs

40 hrs 40 hrs

40 hrs

16 hrs

12 hrs

6. EmployeesHealth&SafetyLawsof Malaysia

3. Designing,BenefitsCompensation Plans & Policies

4. PerformanceManagement&Employee Development

8. InternationalAspectsof Human Resource Management

9. Assessments

5. IndustrialLabourLawsofMalaysia 7. Organisational Behaviour & Development

• Introduction to Labour Relations and the Malaysian Industrial Laws.• Scope of the Employment Act 1955• Employment Law - Rights, Liabilities and Remedies• Scope of Industrial Relations Act 1967• Rights of workmen and employers protection• Employment contract & terms of service• Empoyee issues on absenteeism, discipline & misconduct• Disciplinary Procedures & domestic inquiry• Termination of Employment

• Introduction to Malaysian legislation - OSH Act, 1994 - Factories and Machinery Act, 1967 - Safety and Health Committee Regulation 1996• Occupational Health - Overview of Occupational Health - Occupational Diseases & Health Related Problem• Occupational Safety - Housekeeping and Physical Arrangement - Physical Hazards

Tutorial & Examination

• Understanding of Organisational Behaviour • Theory on human behaviour• Motivation Models• Impact of Organizational Structure• Group & Team Dynamics• Organisational Leadership• Development of Organizational Culture• Principles of Change management

• Understanding international aspects of human resource management: - Social clauses & WTO - Global Impact - Free Trade Agreements - Social Security Net• Corporate Social Responsibility - Principles & Concept - CSR & HR Management - Fair Employment Practices• International Labour Organisation (ILO) - Functions of ILO - International Labour Standards (ILS) and industrial relations - ILO Conventions


Provides solid foundation on understanding organizations & management:-• Management concepts & functions• Development of people management theories• Strategic Human Resource Management

• Introduction to Human Resource Management• HR Balance Scorecard• Manpower planning & job evaluation• Resourcing strategy, demand & supply forecasting• Organisational structure & design of jobs• Breakdown of job contents of task, activities, tools & equipment and person specification• Recruitment & employment contract• Succession and career management planning.

Tutorial & Examination 12 hrs

TOTAL HOURS 92 hrs

• Introduction on Reward Systems • Wage theories like Compensation Management, Job Evaluation Wage setting• Development of Salary Structures• Employee benefits/fringe benefits• Productivity / Performance Linked Wage System (PLWS)• Three dimensional reward system and Industrial Court Guidelines

56 hrs

56 hrs

12 hrs

TOTAL HOURS 76 hrs TOTAL HOURS 92 hrs

TOTAL HOURS 124 hrs

24 hrs

12 hrs

2. Employee Resource Planning & Policies

• Performance management process & methods • Performance appraisals – quantitative & qualitative approaches• Concepts of Balance Scorecard• Appraisal techniques - competency, key performance indicators, key result areas, management by objectives• Practical aspects of implementing the performance appraisal• Poor performance improvement• Performance development - training needs analysis• Adult learning principles for development• On-the-job training / performance coaching


400 hrs



Certificate in Human Resource Management

6. Assessments

The MEF Academy-UNIMAS Certificate Program in Human Resources Management is designed to provide practical knowledge and skills for individuals currently employed in the human resources and administration function and who are considering entering the Human Resources field.

The program is designed to:• Formalize the competency standards required for effective administration of the human resource administration activities• Provide basic qualification and recognition for human resource non-executives, clerical assistants and executives• Provide an overview of the practice of Human Resources Management, focusing on key HR administration areas which equip participants with skills in performing and supervising activities in the HR department• Develop knowledge and skills in providing practical assistance in human resource practices including motivation, maintaining and retaining organization employees.

AwardingofCertificationCertificate will be awarded by MEF Academy to participants upon successful completion of the course. This programme is the foundation for the Executive Diploma in HRM & Development.

Certified courses are awarded credit points and exemptions for MEFA Masters Degree.


DateofCommencementMarch 2020

Duration2 months


Assessment

Research & Project Paper AssignmentsParticipants are required to submit an assignment(2,500 words / 10 pages) on : • Organisational HR Management Project (25%) • Performance Management Systems Project (25%)

ExaminationParticipants are required to prepare & sit for acomprehensive examination on all 5 modules to display level of understanding on each module



50% of competency

50% of competency

Course Fees

Non-Member: All fees are to be made payable to MEF Academy Sdn BhdMember: All fees are to be made payable to Malaysian Employers Federation* Inclusive of examination, study pack, starter kit and supporting materials * Price exclude SST.

1. Human Resource Planning

8 hrs

16 hrs

16 hrs

16 hrs

TOTAL HOURS – 68 hrs(Over duration of 2 months)

2. Human Resource Administration

3. Performance&RewardAdministration Systems

5. Organisational Behaviour, Communication & Development

4. IndustrialRelationsandSafety&Health

• Overview of HR function • Understanding HR planning process• HR Policies & Procedures• Skills of the HR Practitioner

• Recruitment & Selection Process • Job Analysis & Job Evaluation• Conducting Interviews• Employee Induction Program• Probationary requirements• Maintenance of employee records• HR documentations• Assignment: Organisational HR Project (25%)

• Appraisal Interviews • Understanding compensation structures• Performance management systems• Payroll administration processes• Assignment: Performance• Management Systems Project (25%)

• Overview of OSHA 1994 & Regulations • A Safety & Health Policy• Overview of Employment Act 1955• Overview of Industrial Relations Act 1967• Discipline & Termination

• What is Organisational Behaviour? • Creating the Employee – Organisational Linkage• HR Communications Systems• Training Needs Analysis & Employee Development

Examination (50%)

8 hrs

4 hrs

COURSE OUTLINE



23

6. Assessments

The MEF Academy-UNIMAS Certificate in Industrial Relations is designed to provide basic and practical knowledge & skills for all levels of employees, including industrial relations personnel, human resources personnel, operational supervisors & managers requiring a wide understanding of the industrial relations and labour laws in managing human resources.

The program is designed to:• Formalize the competency standards required for effective application of the industrial relations activities within an organisation• Provide basic qualification and recognition for human resource and industrial relations non-executives, clerical assistants and executives.• Provide an overview of the practice of Industrial Relations & Labour Laws, focusing on key areas which equip participants with the skills in performing and supervising human resource management.• Develop knowledge and skills in providing practical assistance in disciplinary procedures, termination, collective bargaining and compensation administration.

AwardingofCertificationCertificate will be awarded by MEF Academy to participants upon successful completion of the course. This programme is the foundation for the Executive Diploma in Industrial Relations.

Certified courses are awarded credit points and exemptions for MEFA Masters Degree.


DateofCommencementApril 2020

Duration2 months


Assessment

Certificate in Industrial Relations Management

Research & Project Paper AssignmentsResearch & Project Paper Assignment Participants are required to submit an assignment (2,500 words / 10 pages) on : • Module 1 & 2 Project Paper (25%) • Module 3 & 4 Project Paper (25%)

ExaminationParticipants are required to prepare & sit for a comprehensive examination on all 5 modules to display level of understanding





Course Fees

Non-Member: All fees are to be made payable to MEF Academy Sdn BhdMember: All fees are to be made payable to Malaysian Employers Federation* Inclusive of examination, study pack, starter kit and supporting materials* Price exclude SST.

1. Employment Act 1955 & Regulations

16 hrs

8 hrs

16 hrs

TOTAL HOURS – 68 hrs(Over duration of 2 months)

2. Industrial Relations Act 1967

3. Disciplinary Procedures

4. Discipline&TerminationofEmployment

5. Collective Bargaining

• Introduction to Act 1955 • Fundamental minimum terms of employment e.g. hours of work, annual / sick leave, priority of wages, advances, deductions, contracts• Employment Regulations

• Rights of Workmen & Employers • Management functions• Trade Union• Recognition of Trade Union• Collective bargaining & agreement• Industrial Court matters• Assignment: Project on Module 1 & 2 (25%)

• Principles of Natural Justice • Misconduct• Due Inquiry• Excessive leave, absenteeism and poor performance• Domestic Inquiry Procedures

• Types of misconduct • Dismissal• Termination of Employment eg. Poor performance, retrenchment, constructive dismissal, fixed term contract• Assignment: Project on Module 3 & 4 (25%)

• Statutory Provisions on Collective Bargaining • Industrial Court Guidelines• Analysis of Collective Agreements

Examination (50%)

16 hrs

4 hrs

8 hrs

COURSE OUTLINE



6. Assessments

The MEF Academy C

Documents

TRAINING DIRECTORY 2020 · Control (HIRARC) 75 • Chemical Safety: Managing Chemical Hazard At The Workplace 75 BUSINESS MANAGEMENT • Problem Solving Techniques 77 • Finance