ANTHONY MURILLO, M.S. Peoria, AZ 85382

602-332-3070 | anthony539@gmail.com http://www.linkedin.com/in/murilloanthony

Profile Dynamic, results-driven coach and training professional, experienced in assessment of training needs, curriculum design, course facilitation, and evaluation of learning outcomes. Proven effectiveness in both corporate and academic environments, with track record of attaining quick results. Continuously strive to promote innovation and data-driven decision making, through applied research and technology integration.

Core Competencies Classroom Training | Curriculum Design | Consulting and Coaching

Group Facilitation | Process Improvement | Data Analysis | Applied Research Database Management | Microsoft Office | SPSS | Human Resources | Organizational Development

Professional Experience ANTHEM COLLEGE / COLLINS COLLEGE, Phoenix, AZ 2007–Present General Education Instructor Teach courses in Psychology, Business Communications, Career Success, and Computer Applications, for vocational college offering Diploma, Associate’s, and Bachelor’s Degree programs. Apply student-centered approach to teaching, and utilize multiple engagement strategies and best practices to maximize classroom learning. Collaborate with other faculty and staff to maximize student retention, and to evaluate and modify curriculum, based on student needs.

Key Accomplishments

Increased student test scores and pass rates over previous trends, by customizing targeted study guides and review exercises.

Advanced students’ personal and professional development by facilitating soft-skill assessments and group discussions.

Improved tracking of tutoring program, along with ROI and retention, via development of customized database with versatile reporting capabilities.

FLORENCE CRITTENTON, Phoenix, AZ 2005–2006 Organizational Development Manager Coordinated agency-wide training programs to develop staff and maintain ongoing compliance with industry standards and government regulations. Collaborated on employee retention efforts through performance-management and applied research, and offered consulting in the areas of team-building, conflict management, and leadership development.

Key Accomplishments

Strengthened employee involvement and objectivity of supervisor ratings, through re-design of performance-appraisal system that included qualitative, quantitative, and self-rating measures.

Increased validity of Employee Opinion Survey through statistical analysis of survey scores obtained through pilot study involving employees from each department.

Reduced time from hire to job readiness and improved efficiency of competency tracking by coordinating purchase and implementation of Web-based, e-learning system.

MURILLO Page 2 CITY OF GLENDALE, Glendale, AZ 2004–2005 Training and Development Analyst Oversaw bi-monthly orientation program for new employees, and designed and delivered city-wide, supervisor development training for employees transitioning to managerial roles. Co-developed and facilitated training courses with key personnel and subject matter experts, and assisted with Tuition Reimbursement Program as needed.

Key Accomplishments

Enhanced skill sets and knowledge base of new supervisors, through creation of leadership training academy, in collaboration with Human Resources personnel.

Pioneered process for managing employee data and tracking tuition payments, through Microsoft Access database applications, training clerical personnel on implementation.

Achieved 100% compliance for Sexual Harassment Training completions, for 1500+ city employees, in conjunction with training manager.

Consulting Projects

Kahunaville Restaurant, Holyoke, MA CTC Communications, West Springfield, MA

Mass Mutual Financial, Springfield, MA Qwest Communications, Phoenix, AZ

Education M.S., Industrial / Organizational Psychology - 2003, SPRINGFIELD COLLEGE, Springfield, MA B.A., Psychology, Minor: Spanish – 1994, NORTHERN ARIZONA UNIVERSITY, Flagstaff, AZ

Professional Development Myers-Briggs Qualification Training Conflict Mediation Training (32hrs)

Affiliations/Awards Association for Supervision and Curriculum Development (ASCD) American Society for Training and Development (ASTD) Faculty of the Month, Anthem College, October 2011