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Training & Consultancy Firms Market Overview Egypt Pillars Consultancy www.PILLARS-EG.COM [email protected]

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Page 1: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

Training amp

Consultancy Firms

Market Overview

Egypt

Pillars Consultancy

wwwPILLARS-EGCOM

infopillars-egcom

2

Egypt Training Market Overview Table of Contents

LTC Leadership Training amp Consultancy

bull About LTC

bull Solutions

bull Assessment Tools

bull Partners

bull Key Clients by Sector

Dale Carnegie Overview

bull Curriculum Area

bull Assessment (Training Organizational Talent)

bull Government Agencies Individuals

bull References Clients (12)

LOGIC Overview

bull Management Training

bull Market Research

bull Management Consulting

bull Assessment Center

bull Clients

IMI

bull About

bull Strategic Partners

bull PublicTailor MadePrograms

bull Key Accounts

Aspire Overview

Scitron

bull Overview

bull Strategic Partners

bull Products

bull References Clients

bull Knowledge Overview

Brilliance

bull Overview

bull Products Services

bull Edge Consultants Overview

Zad Group

bull Overview

bull Solutions Methodologypartners

bull ReferencesClients

ITS for Training

bull Overview

bull Training amp Consultancy Accreditations

Career Gates

bull About

bull Products Services

bull Strategic Partners

Skills Worldwide

bull About

bull ProductsServices ndash Franchising

bull References Clients

International affiliation Training Industrycom

2011 Top 20 Leadership Training Companies Training Industrycom

Top 20 Leadership Training Companies Training Industrycom

3

Dale Carnegie Egyptdalecarnegiecom

LTC ltc-intlcom

Logic

Quest questcomeg

Scitron scitronwebcom

Knowledge Academy knowledgeacademycom

Edge Consultants wwwedgeconsultantscom -

Edgeconsultantcom

Aspire aspirecomeg

Brilliance brilliancetechnet

SETTEC settecorg

EBI ebigoveg

Insight

Training amp Consultancy

Egypt

Skills worldwide skills-worldwidecom

IMI-Intrsquol company for HR imiegyptcom

AUC Aucegyptedu

FTTC infofttcegorg

Career Gates careergatesorg

ZAD GROUP zadgrouporg

Top Business topbusinesscomeg

ITS its4trainingcom

AFB Consulting afbconsultingnet

Developers for training amp

consultancy developers-egyptcom

INTEC ndashIntrsquol Experts amp Consultants Association

intec-egcom

Premiere training company wwwpremier-egcom

ndash

4

Skills worldwide IMI

Regional

presence

Cairo Alexandria Dubai

UAE Khartoum Riyadh

KSA

implemented several

training programs in the

Middle East specifically

in Algeria Dubai Qatar

Syria and Yemen

Notes bull Owned by Mansour

amp Maghrabi

Offer

bull Ready Made Training

bull Custom Made Training

bull Training Needs

Assessment

bull RampD Services

bull Content Development

Centre

bull Innovation and Creation

bull E-Training

bull General Management

Programs

bull Vocational Programs

bull Ready Made

bull Tailored

bull Programs

Cambridge

ILKICCIPMP

Notes bull franchising community

bull Mainly approaching RampD

technique

bull Offering E Learning

Strategic

partner

ICCI

ILM

Cambridge

Key Segments

Market

Presence

Training amp Consultancy

Egypt

Key Insights

5

About LTC

Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are

to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and

soft skills training provider

Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by

conducting over than 1300 productive training sessions

Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation

for quality delivery in consultancy training leadership and organizational development To meet its increased demand the

company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest

firms spreading throughout the Middle East and North Africa

LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on

the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided

by the company values

Training Programs

LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their

organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact

business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all

learners will apply their new learning on the job

The company has a methodology based on achieving results through a building block model or track which is simple practical

logical sequential and achievable The experience with the application of the model has been proven to be successful in the

delivery of desired results In addition it helps in boosting training and development impact

International affiliates

To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken

Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door

who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning

Partners in success

Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now

providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury

DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more

Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most

recent famous and successful training program That will help the dedicated company achieve its main objective which is

unleashing human potential giving leaders of tomorrow the tools of success today

LTC Leadership Training amp Consultancy

About LTC

Leadership Training amp Consultancy

Website httpwwwltc-intlcomwhophp

Cairo HQ 6th of October

Villa 7 1st Touristic District PO Box 27 Mena

Garden City 6th of October Egypt

Tel (202) 383 717 21 23 29

Fax + (202) 383 785 46

Heliopolis Branch

41 El horya st 6th Floor Heliopolis Cairo

Tel + 202 241 77072 73

Fax +202241863 57

LTC

UAE

PO Box 4404 Office 217 2nd Floor Twin

Towers Building Baniyas Road

Deira Dubai UAE

Telephone number +971 (0) 42937094 ndash

055279 5079

Mobile+971 (0) 506772511

Fax +971 (0) 42088699

E-mail bdgltc-intlcom

LTC

Qatar

Telephone number +974 5300395

E-mail bdgltc-intlcom

HanyAlfy Board Member Amira Nassar Consultant

Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant

Hisham El Bakry Chairman amp Consultant Mona Labib Consultant

Tamer Hamdy Board Member

Zeinab Sherif Board Member amp Consultant

6

Evolve Lead Execute

As humans we continue to evolve

throughout our lives The following

programs provide tools knowledge

and skills to guide you in your

journey to becoming the person

that you desire to be

ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class

leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary

abilities to reach this elite level of leadership

Execution is the keystone to take

organizations from where they are to

where they want to be The ability to

deliver results is what differentiates world-

class organizations The following

solutions provide the tools necessary to

develop the knowledge skills and abilities

that will lead to execution

FranklinCovey FranklinCovey FranklinCovey

a 7 Habits of Highly Effective

People

b 7 Habits of Highly Effective

Associates

c 7 Habits Maximizer

d 7 Habits of Highly Effective

Teens

e 7 Habits of Highly Effective

Families

f Project Management

g Focus

a 7 Habits of Highly Effective Managers

b Four Roles of Leadership

c Four Disciplines of Execution

d Leadership

a Four Disciplines of Execution

b Helping Clients Succeed

MBTI Ken Blanchard Acumen Learning

a Meyers Briggs Type Indicator

a Situational Leadership II

b Situational Leadership II for Sales Leaders

c Situational Self Leadership

d Gung Ho

e Whale Done

f Coaching Essentials

g Situational Frontline Leadership

h Situational Team Leadership

i Creating Your Organizations Future

a Building Business Acumen

VitalSmarts Eagles Flight

a Crucial Conversations

a Promises Promises

b Gold of the Desert Kings

c Expedition Outback

d Windjammer

e Bridge

f Movies amp Moguls

g Rattlesnake Canyon

h Insightment

i Excelleron Council of the Marble Sta

VitalSmarts

a Crucial Conversations

b Crucial Confrontations

LTC Leadership Training amp Consultancy

Solutions

7

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

MBTI Assess Perception 360

The purpose of the Myers-Briggs Type Indicatorreg

(MBTI) personality inventory is to make the

theory of psychological types described by C G

Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly

random variation in the behavior is actually quite

orderly and consistent being due to basic

differences in the ways individuals prefer to use

their perception and judgment

bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system

Perception 360deg Feedback Multi-Rater Design Your Own

360deg Surveys

Perception 360deg Feedback Multi-Rater lets you design your

own 360deg surveys using our standard questions writing

your own survey questions or simply using our ready-made

surveys Your surveys can contain any number of questions

and have an unlimited number of respondents

Perception involves all the ways of becoming

aware of things people happenings or ideas

Judgment involves all the ways of coming to

conclusions about what has been perceived If

people differ systematically in what they perceive

and in how they reach conclusions then it is only

reasonable for them to differ correspondingly in

their interests reactions values motivations and

skills

In developing the Myers-Briggs Type Indicator

[instrument] the aim of Isabel Briggs Myers and

her mother Katharine Briggs was to make the

insights of type theory accessible to individuals and

groups They addressed the two related goals in the

developments and application of the MBTI

instrument

The identification of basic preferences of each of

the four dichotomies specified or implicit in Jungrsquos theory

The identification and description of the 16

distinctive personality types that result from the

interactions among the preferencesrdquo

Favorite world Do you prefer to focus on the outer

world or on your own inner world This is called

Extraversion (E) or Introversion (I)

Information Do you prefer to focus on the basic

information you take in or do you prefer to

interpret and add meaning This is called Sensing (S)

or Intuition (N)

Decisions When making decisions do you prefer to

first look at logic and consistency or first look at the

people and special circumstances This is called

ldquotype tablerdquo

ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines

Use ASSESS to assist in the selection of outside candidates and for the promotion

placement or development of internal managers supervisors and professionals ASSESS

is a state-of-the-art computer driven expert system that produces full psychological

evaluations from any Internet connection for use in the business environment These

tests measure many of the characteristics related to effective performance

Manage the assessment database evaluate candidates and print ASSESS Reports using

any Internet connection Candidates are able to log-in to the ASSESS testing site from

virtually anywhere around the world

All ASSESS reports are written in a concise straightforward manner and provide a

detailed description of the candidates Intellectual Abilities Work Approach and

Motivations Thinking Style Approach to Influencing or Supervising Others and

Interpersonal Style

Over 70 industry-specific templates are available

MEASURES

Key Dimensions of Personality and Intellectual Abilities

Thinking

Reflective Probing Organized Structured Serious Restrained Objective Factual

and Realistic Pragmatic

Working

Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration

Tolerance Need for Attention and Detail Interest

Relating

Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked

Positive about People Personal Insight Self-Control and Cultural Conformity

Intellectual Abilities and Potential

Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal

Comprehension and Numerical Abilities

What Does ASSESS Measure

The ASSESS Personality Survey contains a core of standard questions which measure

characteristics related to effective job performance This personality assessment is

bull Graphic profile bull List of key strengths and potential weaknesses

bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions

bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars

Benefits of Using Perception 360deg Feedback Multi-Rater

Assessments

bull Provides cost-effective feedback on a continuous basis

bull Fosters greater individual and work-group performance

bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units

bull Measures individual and organizational improvements over time

Perception 360deg Feedback Multi-Rater Measures Key

Leadership Skills

bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to

develop your own skill sets or mix and match with a

combination of yours and ours

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 2: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

2

Egypt Training Market Overview Table of Contents

LTC Leadership Training amp Consultancy

bull About LTC

bull Solutions

bull Assessment Tools

bull Partners

bull Key Clients by Sector

Dale Carnegie Overview

bull Curriculum Area

bull Assessment (Training Organizational Talent)

bull Government Agencies Individuals

bull References Clients (12)

LOGIC Overview

bull Management Training

bull Market Research

bull Management Consulting

bull Assessment Center

bull Clients

IMI

bull About

bull Strategic Partners

bull PublicTailor MadePrograms

bull Key Accounts

Aspire Overview

Scitron

bull Overview

bull Strategic Partners

bull Products

bull References Clients

bull Knowledge Overview

Brilliance

bull Overview

bull Products Services

bull Edge Consultants Overview

Zad Group

bull Overview

bull Solutions Methodologypartners

bull ReferencesClients

ITS for Training

bull Overview

bull Training amp Consultancy Accreditations

Career Gates

bull About

bull Products Services

bull Strategic Partners

Skills Worldwide

bull About

bull ProductsServices ndash Franchising

bull References Clients

International affiliation Training Industrycom

2011 Top 20 Leadership Training Companies Training Industrycom

Top 20 Leadership Training Companies Training Industrycom

3

Dale Carnegie Egyptdalecarnegiecom

LTC ltc-intlcom

Logic

Quest questcomeg

Scitron scitronwebcom

Knowledge Academy knowledgeacademycom

Edge Consultants wwwedgeconsultantscom -

Edgeconsultantcom

Aspire aspirecomeg

Brilliance brilliancetechnet

SETTEC settecorg

EBI ebigoveg

Insight

Training amp Consultancy

Egypt

Skills worldwide skills-worldwidecom

IMI-Intrsquol company for HR imiegyptcom

AUC Aucegyptedu

FTTC infofttcegorg

Career Gates careergatesorg

ZAD GROUP zadgrouporg

Top Business topbusinesscomeg

ITS its4trainingcom

AFB Consulting afbconsultingnet

Developers for training amp

consultancy developers-egyptcom

INTEC ndashIntrsquol Experts amp Consultants Association

intec-egcom

Premiere training company wwwpremier-egcom

ndash

4

Skills worldwide IMI

Regional

presence

Cairo Alexandria Dubai

UAE Khartoum Riyadh

KSA

implemented several

training programs in the

Middle East specifically

in Algeria Dubai Qatar

Syria and Yemen

Notes bull Owned by Mansour

amp Maghrabi

Offer

bull Ready Made Training

bull Custom Made Training

bull Training Needs

Assessment

bull RampD Services

bull Content Development

Centre

bull Innovation and Creation

bull E-Training

bull General Management

Programs

bull Vocational Programs

bull Ready Made

bull Tailored

bull Programs

Cambridge

ILKICCIPMP

Notes bull franchising community

bull Mainly approaching RampD

technique

bull Offering E Learning

Strategic

partner

ICCI

ILM

Cambridge

Key Segments

Market

Presence

Training amp Consultancy

Egypt

Key Insights

5

About LTC

Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are

to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and

soft skills training provider

Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by

conducting over than 1300 productive training sessions

Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation

for quality delivery in consultancy training leadership and organizational development To meet its increased demand the

company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest

firms spreading throughout the Middle East and North Africa

LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on

the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided

by the company values

Training Programs

LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their

organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact

business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all

learners will apply their new learning on the job

The company has a methodology based on achieving results through a building block model or track which is simple practical

logical sequential and achievable The experience with the application of the model has been proven to be successful in the

delivery of desired results In addition it helps in boosting training and development impact

International affiliates

To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken

Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door

who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning

Partners in success

Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now

providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury

DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more

Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most

recent famous and successful training program That will help the dedicated company achieve its main objective which is

unleashing human potential giving leaders of tomorrow the tools of success today

LTC Leadership Training amp Consultancy

About LTC

Leadership Training amp Consultancy

Website httpwwwltc-intlcomwhophp

Cairo HQ 6th of October

Villa 7 1st Touristic District PO Box 27 Mena

Garden City 6th of October Egypt

Tel (202) 383 717 21 23 29

Fax + (202) 383 785 46

Heliopolis Branch

41 El horya st 6th Floor Heliopolis Cairo

Tel + 202 241 77072 73

Fax +202241863 57

LTC

UAE

PO Box 4404 Office 217 2nd Floor Twin

Towers Building Baniyas Road

Deira Dubai UAE

Telephone number +971 (0) 42937094 ndash

055279 5079

Mobile+971 (0) 506772511

Fax +971 (0) 42088699

E-mail bdgltc-intlcom

LTC

Qatar

Telephone number +974 5300395

E-mail bdgltc-intlcom

HanyAlfy Board Member Amira Nassar Consultant

Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant

Hisham El Bakry Chairman amp Consultant Mona Labib Consultant

Tamer Hamdy Board Member

Zeinab Sherif Board Member amp Consultant

6

Evolve Lead Execute

As humans we continue to evolve

throughout our lives The following

programs provide tools knowledge

and skills to guide you in your

journey to becoming the person

that you desire to be

ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class

leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary

abilities to reach this elite level of leadership

Execution is the keystone to take

organizations from where they are to

where they want to be The ability to

deliver results is what differentiates world-

class organizations The following

solutions provide the tools necessary to

develop the knowledge skills and abilities

that will lead to execution

FranklinCovey FranklinCovey FranklinCovey

a 7 Habits of Highly Effective

People

b 7 Habits of Highly Effective

Associates

c 7 Habits Maximizer

d 7 Habits of Highly Effective

Teens

e 7 Habits of Highly Effective

Families

f Project Management

g Focus

a 7 Habits of Highly Effective Managers

b Four Roles of Leadership

c Four Disciplines of Execution

d Leadership

a Four Disciplines of Execution

b Helping Clients Succeed

MBTI Ken Blanchard Acumen Learning

a Meyers Briggs Type Indicator

a Situational Leadership II

b Situational Leadership II for Sales Leaders

c Situational Self Leadership

d Gung Ho

e Whale Done

f Coaching Essentials

g Situational Frontline Leadership

h Situational Team Leadership

i Creating Your Organizations Future

a Building Business Acumen

VitalSmarts Eagles Flight

a Crucial Conversations

a Promises Promises

b Gold of the Desert Kings

c Expedition Outback

d Windjammer

e Bridge

f Movies amp Moguls

g Rattlesnake Canyon

h Insightment

i Excelleron Council of the Marble Sta

VitalSmarts

a Crucial Conversations

b Crucial Confrontations

LTC Leadership Training amp Consultancy

Solutions

7

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

MBTI Assess Perception 360

The purpose of the Myers-Briggs Type Indicatorreg

(MBTI) personality inventory is to make the

theory of psychological types described by C G

Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly

random variation in the behavior is actually quite

orderly and consistent being due to basic

differences in the ways individuals prefer to use

their perception and judgment

bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system

Perception 360deg Feedback Multi-Rater Design Your Own

360deg Surveys

Perception 360deg Feedback Multi-Rater lets you design your

own 360deg surveys using our standard questions writing

your own survey questions or simply using our ready-made

surveys Your surveys can contain any number of questions

and have an unlimited number of respondents

Perception involves all the ways of becoming

aware of things people happenings or ideas

Judgment involves all the ways of coming to

conclusions about what has been perceived If

people differ systematically in what they perceive

and in how they reach conclusions then it is only

reasonable for them to differ correspondingly in

their interests reactions values motivations and

skills

In developing the Myers-Briggs Type Indicator

[instrument] the aim of Isabel Briggs Myers and

her mother Katharine Briggs was to make the

insights of type theory accessible to individuals and

groups They addressed the two related goals in the

developments and application of the MBTI

instrument

The identification of basic preferences of each of

the four dichotomies specified or implicit in Jungrsquos theory

The identification and description of the 16

distinctive personality types that result from the

interactions among the preferencesrdquo

Favorite world Do you prefer to focus on the outer

world or on your own inner world This is called

Extraversion (E) or Introversion (I)

Information Do you prefer to focus on the basic

information you take in or do you prefer to

interpret and add meaning This is called Sensing (S)

or Intuition (N)

Decisions When making decisions do you prefer to

first look at logic and consistency or first look at the

people and special circumstances This is called

ldquotype tablerdquo

ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines

Use ASSESS to assist in the selection of outside candidates and for the promotion

placement or development of internal managers supervisors and professionals ASSESS

is a state-of-the-art computer driven expert system that produces full psychological

evaluations from any Internet connection for use in the business environment These

tests measure many of the characteristics related to effective performance

Manage the assessment database evaluate candidates and print ASSESS Reports using

any Internet connection Candidates are able to log-in to the ASSESS testing site from

virtually anywhere around the world

All ASSESS reports are written in a concise straightforward manner and provide a

detailed description of the candidates Intellectual Abilities Work Approach and

Motivations Thinking Style Approach to Influencing or Supervising Others and

Interpersonal Style

Over 70 industry-specific templates are available

MEASURES

Key Dimensions of Personality and Intellectual Abilities

Thinking

Reflective Probing Organized Structured Serious Restrained Objective Factual

and Realistic Pragmatic

Working

Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration

Tolerance Need for Attention and Detail Interest

Relating

Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked

Positive about People Personal Insight Self-Control and Cultural Conformity

Intellectual Abilities and Potential

Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal

Comprehension and Numerical Abilities

What Does ASSESS Measure

The ASSESS Personality Survey contains a core of standard questions which measure

characteristics related to effective job performance This personality assessment is

bull Graphic profile bull List of key strengths and potential weaknesses

bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions

bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars

Benefits of Using Perception 360deg Feedback Multi-Rater

Assessments

bull Provides cost-effective feedback on a continuous basis

bull Fosters greater individual and work-group performance

bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units

bull Measures individual and organizational improvements over time

Perception 360deg Feedback Multi-Rater Measures Key

Leadership Skills

bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to

develop your own skill sets or mix and match with a

combination of yours and ours

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 3: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

3

Dale Carnegie Egyptdalecarnegiecom

LTC ltc-intlcom

Logic

Quest questcomeg

Scitron scitronwebcom

Knowledge Academy knowledgeacademycom

Edge Consultants wwwedgeconsultantscom -

Edgeconsultantcom

Aspire aspirecomeg

Brilliance brilliancetechnet

SETTEC settecorg

EBI ebigoveg

Insight

Training amp Consultancy

Egypt

Skills worldwide skills-worldwidecom

IMI-Intrsquol company for HR imiegyptcom

AUC Aucegyptedu

FTTC infofttcegorg

Career Gates careergatesorg

ZAD GROUP zadgrouporg

Top Business topbusinesscomeg

ITS its4trainingcom

AFB Consulting afbconsultingnet

Developers for training amp

consultancy developers-egyptcom

INTEC ndashIntrsquol Experts amp Consultants Association

intec-egcom

Premiere training company wwwpremier-egcom

ndash

4

Skills worldwide IMI

Regional

presence

Cairo Alexandria Dubai

UAE Khartoum Riyadh

KSA

implemented several

training programs in the

Middle East specifically

in Algeria Dubai Qatar

Syria and Yemen

Notes bull Owned by Mansour

amp Maghrabi

Offer

bull Ready Made Training

bull Custom Made Training

bull Training Needs

Assessment

bull RampD Services

bull Content Development

Centre

bull Innovation and Creation

bull E-Training

bull General Management

Programs

bull Vocational Programs

bull Ready Made

bull Tailored

bull Programs

Cambridge

ILKICCIPMP

Notes bull franchising community

bull Mainly approaching RampD

technique

bull Offering E Learning

Strategic

partner

ICCI

ILM

Cambridge

Key Segments

Market

Presence

Training amp Consultancy

Egypt

Key Insights

5

About LTC

Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are

to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and

soft skills training provider

Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by

conducting over than 1300 productive training sessions

Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation

for quality delivery in consultancy training leadership and organizational development To meet its increased demand the

company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest

firms spreading throughout the Middle East and North Africa

LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on

the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided

by the company values

Training Programs

LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their

organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact

business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all

learners will apply their new learning on the job

The company has a methodology based on achieving results through a building block model or track which is simple practical

logical sequential and achievable The experience with the application of the model has been proven to be successful in the

delivery of desired results In addition it helps in boosting training and development impact

International affiliates

To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken

Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door

who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning

Partners in success

Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now

providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury

DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more

Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most

recent famous and successful training program That will help the dedicated company achieve its main objective which is

unleashing human potential giving leaders of tomorrow the tools of success today

LTC Leadership Training amp Consultancy

About LTC

Leadership Training amp Consultancy

Website httpwwwltc-intlcomwhophp

Cairo HQ 6th of October

Villa 7 1st Touristic District PO Box 27 Mena

Garden City 6th of October Egypt

Tel (202) 383 717 21 23 29

Fax + (202) 383 785 46

Heliopolis Branch

41 El horya st 6th Floor Heliopolis Cairo

Tel + 202 241 77072 73

Fax +202241863 57

LTC

UAE

PO Box 4404 Office 217 2nd Floor Twin

Towers Building Baniyas Road

Deira Dubai UAE

Telephone number +971 (0) 42937094 ndash

055279 5079

Mobile+971 (0) 506772511

Fax +971 (0) 42088699

E-mail bdgltc-intlcom

LTC

Qatar

Telephone number +974 5300395

E-mail bdgltc-intlcom

HanyAlfy Board Member Amira Nassar Consultant

Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant

Hisham El Bakry Chairman amp Consultant Mona Labib Consultant

Tamer Hamdy Board Member

Zeinab Sherif Board Member amp Consultant

6

Evolve Lead Execute

As humans we continue to evolve

throughout our lives The following

programs provide tools knowledge

and skills to guide you in your

journey to becoming the person

that you desire to be

ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class

leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary

abilities to reach this elite level of leadership

Execution is the keystone to take

organizations from where they are to

where they want to be The ability to

deliver results is what differentiates world-

class organizations The following

solutions provide the tools necessary to

develop the knowledge skills and abilities

that will lead to execution

FranklinCovey FranklinCovey FranklinCovey

a 7 Habits of Highly Effective

People

b 7 Habits of Highly Effective

Associates

c 7 Habits Maximizer

d 7 Habits of Highly Effective

Teens

e 7 Habits of Highly Effective

Families

f Project Management

g Focus

a 7 Habits of Highly Effective Managers

b Four Roles of Leadership

c Four Disciplines of Execution

d Leadership

a Four Disciplines of Execution

b Helping Clients Succeed

MBTI Ken Blanchard Acumen Learning

a Meyers Briggs Type Indicator

a Situational Leadership II

b Situational Leadership II for Sales Leaders

c Situational Self Leadership

d Gung Ho

e Whale Done

f Coaching Essentials

g Situational Frontline Leadership

h Situational Team Leadership

i Creating Your Organizations Future

a Building Business Acumen

VitalSmarts Eagles Flight

a Crucial Conversations

a Promises Promises

b Gold of the Desert Kings

c Expedition Outback

d Windjammer

e Bridge

f Movies amp Moguls

g Rattlesnake Canyon

h Insightment

i Excelleron Council of the Marble Sta

VitalSmarts

a Crucial Conversations

b Crucial Confrontations

LTC Leadership Training amp Consultancy

Solutions

7

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

MBTI Assess Perception 360

The purpose of the Myers-Briggs Type Indicatorreg

(MBTI) personality inventory is to make the

theory of psychological types described by C G

Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly

random variation in the behavior is actually quite

orderly and consistent being due to basic

differences in the ways individuals prefer to use

their perception and judgment

bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system

Perception 360deg Feedback Multi-Rater Design Your Own

360deg Surveys

Perception 360deg Feedback Multi-Rater lets you design your

own 360deg surveys using our standard questions writing

your own survey questions or simply using our ready-made

surveys Your surveys can contain any number of questions

and have an unlimited number of respondents

Perception involves all the ways of becoming

aware of things people happenings or ideas

Judgment involves all the ways of coming to

conclusions about what has been perceived If

people differ systematically in what they perceive

and in how they reach conclusions then it is only

reasonable for them to differ correspondingly in

their interests reactions values motivations and

skills

In developing the Myers-Briggs Type Indicator

[instrument] the aim of Isabel Briggs Myers and

her mother Katharine Briggs was to make the

insights of type theory accessible to individuals and

groups They addressed the two related goals in the

developments and application of the MBTI

instrument

The identification of basic preferences of each of

the four dichotomies specified or implicit in Jungrsquos theory

The identification and description of the 16

distinctive personality types that result from the

interactions among the preferencesrdquo

Favorite world Do you prefer to focus on the outer

world or on your own inner world This is called

Extraversion (E) or Introversion (I)

Information Do you prefer to focus on the basic

information you take in or do you prefer to

interpret and add meaning This is called Sensing (S)

or Intuition (N)

Decisions When making decisions do you prefer to

first look at logic and consistency or first look at the

people and special circumstances This is called

ldquotype tablerdquo

ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines

Use ASSESS to assist in the selection of outside candidates and for the promotion

placement or development of internal managers supervisors and professionals ASSESS

is a state-of-the-art computer driven expert system that produces full psychological

evaluations from any Internet connection for use in the business environment These

tests measure many of the characteristics related to effective performance

Manage the assessment database evaluate candidates and print ASSESS Reports using

any Internet connection Candidates are able to log-in to the ASSESS testing site from

virtually anywhere around the world

All ASSESS reports are written in a concise straightforward manner and provide a

detailed description of the candidates Intellectual Abilities Work Approach and

Motivations Thinking Style Approach to Influencing or Supervising Others and

Interpersonal Style

Over 70 industry-specific templates are available

MEASURES

Key Dimensions of Personality and Intellectual Abilities

Thinking

Reflective Probing Organized Structured Serious Restrained Objective Factual

and Realistic Pragmatic

Working

Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration

Tolerance Need for Attention and Detail Interest

Relating

Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked

Positive about People Personal Insight Self-Control and Cultural Conformity

Intellectual Abilities and Potential

Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal

Comprehension and Numerical Abilities

What Does ASSESS Measure

The ASSESS Personality Survey contains a core of standard questions which measure

characteristics related to effective job performance This personality assessment is

bull Graphic profile bull List of key strengths and potential weaknesses

bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions

bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars

Benefits of Using Perception 360deg Feedback Multi-Rater

Assessments

bull Provides cost-effective feedback on a continuous basis

bull Fosters greater individual and work-group performance

bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units

bull Measures individual and organizational improvements over time

Perception 360deg Feedback Multi-Rater Measures Key

Leadership Skills

bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to

develop your own skill sets or mix and match with a

combination of yours and ours

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 4: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

4

Skills worldwide IMI

Regional

presence

Cairo Alexandria Dubai

UAE Khartoum Riyadh

KSA

implemented several

training programs in the

Middle East specifically

in Algeria Dubai Qatar

Syria and Yemen

Notes bull Owned by Mansour

amp Maghrabi

Offer

bull Ready Made Training

bull Custom Made Training

bull Training Needs

Assessment

bull RampD Services

bull Content Development

Centre

bull Innovation and Creation

bull E-Training

bull General Management

Programs

bull Vocational Programs

bull Ready Made

bull Tailored

bull Programs

Cambridge

ILKICCIPMP

Notes bull franchising community

bull Mainly approaching RampD

technique

bull Offering E Learning

Strategic

partner

ICCI

ILM

Cambridge

Key Segments

Market

Presence

Training amp Consultancy

Egypt

Key Insights

5

About LTC

Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are

to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and

soft skills training provider

Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by

conducting over than 1300 productive training sessions

Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation

for quality delivery in consultancy training leadership and organizational development To meet its increased demand the

company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest

firms spreading throughout the Middle East and North Africa

LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on

the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided

by the company values

Training Programs

LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their

organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact

business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all

learners will apply their new learning on the job

The company has a methodology based on achieving results through a building block model or track which is simple practical

logical sequential and achievable The experience with the application of the model has been proven to be successful in the

delivery of desired results In addition it helps in boosting training and development impact

International affiliates

To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken

Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door

who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning

Partners in success

Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now

providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury

DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more

Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most

recent famous and successful training program That will help the dedicated company achieve its main objective which is

unleashing human potential giving leaders of tomorrow the tools of success today

LTC Leadership Training amp Consultancy

About LTC

Leadership Training amp Consultancy

Website httpwwwltc-intlcomwhophp

Cairo HQ 6th of October

Villa 7 1st Touristic District PO Box 27 Mena

Garden City 6th of October Egypt

Tel (202) 383 717 21 23 29

Fax + (202) 383 785 46

Heliopolis Branch

41 El horya st 6th Floor Heliopolis Cairo

Tel + 202 241 77072 73

Fax +202241863 57

LTC

UAE

PO Box 4404 Office 217 2nd Floor Twin

Towers Building Baniyas Road

Deira Dubai UAE

Telephone number +971 (0) 42937094 ndash

055279 5079

Mobile+971 (0) 506772511

Fax +971 (0) 42088699

E-mail bdgltc-intlcom

LTC

Qatar

Telephone number +974 5300395

E-mail bdgltc-intlcom

HanyAlfy Board Member Amira Nassar Consultant

Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant

Hisham El Bakry Chairman amp Consultant Mona Labib Consultant

Tamer Hamdy Board Member

Zeinab Sherif Board Member amp Consultant

6

Evolve Lead Execute

As humans we continue to evolve

throughout our lives The following

programs provide tools knowledge

and skills to guide you in your

journey to becoming the person

that you desire to be

ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class

leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary

abilities to reach this elite level of leadership

Execution is the keystone to take

organizations from where they are to

where they want to be The ability to

deliver results is what differentiates world-

class organizations The following

solutions provide the tools necessary to

develop the knowledge skills and abilities

that will lead to execution

FranklinCovey FranklinCovey FranklinCovey

a 7 Habits of Highly Effective

People

b 7 Habits of Highly Effective

Associates

c 7 Habits Maximizer

d 7 Habits of Highly Effective

Teens

e 7 Habits of Highly Effective

Families

f Project Management

g Focus

a 7 Habits of Highly Effective Managers

b Four Roles of Leadership

c Four Disciplines of Execution

d Leadership

a Four Disciplines of Execution

b Helping Clients Succeed

MBTI Ken Blanchard Acumen Learning

a Meyers Briggs Type Indicator

a Situational Leadership II

b Situational Leadership II for Sales Leaders

c Situational Self Leadership

d Gung Ho

e Whale Done

f Coaching Essentials

g Situational Frontline Leadership

h Situational Team Leadership

i Creating Your Organizations Future

a Building Business Acumen

VitalSmarts Eagles Flight

a Crucial Conversations

a Promises Promises

b Gold of the Desert Kings

c Expedition Outback

d Windjammer

e Bridge

f Movies amp Moguls

g Rattlesnake Canyon

h Insightment

i Excelleron Council of the Marble Sta

VitalSmarts

a Crucial Conversations

b Crucial Confrontations

LTC Leadership Training amp Consultancy

Solutions

7

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

MBTI Assess Perception 360

The purpose of the Myers-Briggs Type Indicatorreg

(MBTI) personality inventory is to make the

theory of psychological types described by C G

Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly

random variation in the behavior is actually quite

orderly and consistent being due to basic

differences in the ways individuals prefer to use

their perception and judgment

bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system

Perception 360deg Feedback Multi-Rater Design Your Own

360deg Surveys

Perception 360deg Feedback Multi-Rater lets you design your

own 360deg surveys using our standard questions writing

your own survey questions or simply using our ready-made

surveys Your surveys can contain any number of questions

and have an unlimited number of respondents

Perception involves all the ways of becoming

aware of things people happenings or ideas

Judgment involves all the ways of coming to

conclusions about what has been perceived If

people differ systematically in what they perceive

and in how they reach conclusions then it is only

reasonable for them to differ correspondingly in

their interests reactions values motivations and

skills

In developing the Myers-Briggs Type Indicator

[instrument] the aim of Isabel Briggs Myers and

her mother Katharine Briggs was to make the

insights of type theory accessible to individuals and

groups They addressed the two related goals in the

developments and application of the MBTI

instrument

The identification of basic preferences of each of

the four dichotomies specified or implicit in Jungrsquos theory

The identification and description of the 16

distinctive personality types that result from the

interactions among the preferencesrdquo

Favorite world Do you prefer to focus on the outer

world or on your own inner world This is called

Extraversion (E) or Introversion (I)

Information Do you prefer to focus on the basic

information you take in or do you prefer to

interpret and add meaning This is called Sensing (S)

or Intuition (N)

Decisions When making decisions do you prefer to

first look at logic and consistency or first look at the

people and special circumstances This is called

ldquotype tablerdquo

ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines

Use ASSESS to assist in the selection of outside candidates and for the promotion

placement or development of internal managers supervisors and professionals ASSESS

is a state-of-the-art computer driven expert system that produces full psychological

evaluations from any Internet connection for use in the business environment These

tests measure many of the characteristics related to effective performance

Manage the assessment database evaluate candidates and print ASSESS Reports using

any Internet connection Candidates are able to log-in to the ASSESS testing site from

virtually anywhere around the world

All ASSESS reports are written in a concise straightforward manner and provide a

detailed description of the candidates Intellectual Abilities Work Approach and

Motivations Thinking Style Approach to Influencing or Supervising Others and

Interpersonal Style

Over 70 industry-specific templates are available

MEASURES

Key Dimensions of Personality and Intellectual Abilities

Thinking

Reflective Probing Organized Structured Serious Restrained Objective Factual

and Realistic Pragmatic

Working

Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration

Tolerance Need for Attention and Detail Interest

Relating

Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked

Positive about People Personal Insight Self-Control and Cultural Conformity

Intellectual Abilities and Potential

Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal

Comprehension and Numerical Abilities

What Does ASSESS Measure

The ASSESS Personality Survey contains a core of standard questions which measure

characteristics related to effective job performance This personality assessment is

bull Graphic profile bull List of key strengths and potential weaknesses

bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions

bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars

Benefits of Using Perception 360deg Feedback Multi-Rater

Assessments

bull Provides cost-effective feedback on a continuous basis

bull Fosters greater individual and work-group performance

bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units

bull Measures individual and organizational improvements over time

Perception 360deg Feedback Multi-Rater Measures Key

Leadership Skills

bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to

develop your own skill sets or mix and match with a

combination of yours and ours

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 5: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

5

About LTC

Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are

to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and

soft skills training provider

Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by

conducting over than 1300 productive training sessions

Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation

for quality delivery in consultancy training leadership and organizational development To meet its increased demand the

company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest

firms spreading throughout the Middle East and North Africa

LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on

the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided

by the company values

Training Programs

LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their

organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact

business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all

learners will apply their new learning on the job

The company has a methodology based on achieving results through a building block model or track which is simple practical

logical sequential and achievable The experience with the application of the model has been proven to be successful in the

delivery of desired results In addition it helps in boosting training and development impact

International affiliates

To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken

Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door

who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning

Partners in success

Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now

providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury

DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more

Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most

recent famous and successful training program That will help the dedicated company achieve its main objective which is

unleashing human potential giving leaders of tomorrow the tools of success today

LTC Leadership Training amp Consultancy

About LTC

Leadership Training amp Consultancy

Website httpwwwltc-intlcomwhophp

Cairo HQ 6th of October

Villa 7 1st Touristic District PO Box 27 Mena

Garden City 6th of October Egypt

Tel (202) 383 717 21 23 29

Fax + (202) 383 785 46

Heliopolis Branch

41 El horya st 6th Floor Heliopolis Cairo

Tel + 202 241 77072 73

Fax +202241863 57

LTC

UAE

PO Box 4404 Office 217 2nd Floor Twin

Towers Building Baniyas Road

Deira Dubai UAE

Telephone number +971 (0) 42937094 ndash

055279 5079

Mobile+971 (0) 506772511

Fax +971 (0) 42088699

E-mail bdgltc-intlcom

LTC

Qatar

Telephone number +974 5300395

E-mail bdgltc-intlcom

HanyAlfy Board Member Amira Nassar Consultant

Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant

Hisham El Bakry Chairman amp Consultant Mona Labib Consultant

Tamer Hamdy Board Member

Zeinab Sherif Board Member amp Consultant

6

Evolve Lead Execute

As humans we continue to evolve

throughout our lives The following

programs provide tools knowledge

and skills to guide you in your

journey to becoming the person

that you desire to be

ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class

leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary

abilities to reach this elite level of leadership

Execution is the keystone to take

organizations from where they are to

where they want to be The ability to

deliver results is what differentiates world-

class organizations The following

solutions provide the tools necessary to

develop the knowledge skills and abilities

that will lead to execution

FranklinCovey FranklinCovey FranklinCovey

a 7 Habits of Highly Effective

People

b 7 Habits of Highly Effective

Associates

c 7 Habits Maximizer

d 7 Habits of Highly Effective

Teens

e 7 Habits of Highly Effective

Families

f Project Management

g Focus

a 7 Habits of Highly Effective Managers

b Four Roles of Leadership

c Four Disciplines of Execution

d Leadership

a Four Disciplines of Execution

b Helping Clients Succeed

MBTI Ken Blanchard Acumen Learning

a Meyers Briggs Type Indicator

a Situational Leadership II

b Situational Leadership II for Sales Leaders

c Situational Self Leadership

d Gung Ho

e Whale Done

f Coaching Essentials

g Situational Frontline Leadership

h Situational Team Leadership

i Creating Your Organizations Future

a Building Business Acumen

VitalSmarts Eagles Flight

a Crucial Conversations

a Promises Promises

b Gold of the Desert Kings

c Expedition Outback

d Windjammer

e Bridge

f Movies amp Moguls

g Rattlesnake Canyon

h Insightment

i Excelleron Council of the Marble Sta

VitalSmarts

a Crucial Conversations

b Crucial Confrontations

LTC Leadership Training amp Consultancy

Solutions

7

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

MBTI Assess Perception 360

The purpose of the Myers-Briggs Type Indicatorreg

(MBTI) personality inventory is to make the

theory of psychological types described by C G

Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly

random variation in the behavior is actually quite

orderly and consistent being due to basic

differences in the ways individuals prefer to use

their perception and judgment

bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system

Perception 360deg Feedback Multi-Rater Design Your Own

360deg Surveys

Perception 360deg Feedback Multi-Rater lets you design your

own 360deg surveys using our standard questions writing

your own survey questions or simply using our ready-made

surveys Your surveys can contain any number of questions

and have an unlimited number of respondents

Perception involves all the ways of becoming

aware of things people happenings or ideas

Judgment involves all the ways of coming to

conclusions about what has been perceived If

people differ systematically in what they perceive

and in how they reach conclusions then it is only

reasonable for them to differ correspondingly in

their interests reactions values motivations and

skills

In developing the Myers-Briggs Type Indicator

[instrument] the aim of Isabel Briggs Myers and

her mother Katharine Briggs was to make the

insights of type theory accessible to individuals and

groups They addressed the two related goals in the

developments and application of the MBTI

instrument

The identification of basic preferences of each of

the four dichotomies specified or implicit in Jungrsquos theory

The identification and description of the 16

distinctive personality types that result from the

interactions among the preferencesrdquo

Favorite world Do you prefer to focus on the outer

world or on your own inner world This is called

Extraversion (E) or Introversion (I)

Information Do you prefer to focus on the basic

information you take in or do you prefer to

interpret and add meaning This is called Sensing (S)

or Intuition (N)

Decisions When making decisions do you prefer to

first look at logic and consistency or first look at the

people and special circumstances This is called

ldquotype tablerdquo

ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines

Use ASSESS to assist in the selection of outside candidates and for the promotion

placement or development of internal managers supervisors and professionals ASSESS

is a state-of-the-art computer driven expert system that produces full psychological

evaluations from any Internet connection for use in the business environment These

tests measure many of the characteristics related to effective performance

Manage the assessment database evaluate candidates and print ASSESS Reports using

any Internet connection Candidates are able to log-in to the ASSESS testing site from

virtually anywhere around the world

All ASSESS reports are written in a concise straightforward manner and provide a

detailed description of the candidates Intellectual Abilities Work Approach and

Motivations Thinking Style Approach to Influencing or Supervising Others and

Interpersonal Style

Over 70 industry-specific templates are available

MEASURES

Key Dimensions of Personality and Intellectual Abilities

Thinking

Reflective Probing Organized Structured Serious Restrained Objective Factual

and Realistic Pragmatic

Working

Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration

Tolerance Need for Attention and Detail Interest

Relating

Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked

Positive about People Personal Insight Self-Control and Cultural Conformity

Intellectual Abilities and Potential

Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal

Comprehension and Numerical Abilities

What Does ASSESS Measure

The ASSESS Personality Survey contains a core of standard questions which measure

characteristics related to effective job performance This personality assessment is

bull Graphic profile bull List of key strengths and potential weaknesses

bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions

bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars

Benefits of Using Perception 360deg Feedback Multi-Rater

Assessments

bull Provides cost-effective feedback on a continuous basis

bull Fosters greater individual and work-group performance

bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units

bull Measures individual and organizational improvements over time

Perception 360deg Feedback Multi-Rater Measures Key

Leadership Skills

bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to

develop your own skill sets or mix and match with a

combination of yours and ours

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 6: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

6

Evolve Lead Execute

As humans we continue to evolve

throughout our lives The following

programs provide tools knowledge

and skills to guide you in your

journey to becoming the person

that you desire to be

ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class

leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary

abilities to reach this elite level of leadership

Execution is the keystone to take

organizations from where they are to

where they want to be The ability to

deliver results is what differentiates world-

class organizations The following

solutions provide the tools necessary to

develop the knowledge skills and abilities

that will lead to execution

FranklinCovey FranklinCovey FranklinCovey

a 7 Habits of Highly Effective

People

b 7 Habits of Highly Effective

Associates

c 7 Habits Maximizer

d 7 Habits of Highly Effective

Teens

e 7 Habits of Highly Effective

Families

f Project Management

g Focus

a 7 Habits of Highly Effective Managers

b Four Roles of Leadership

c Four Disciplines of Execution

d Leadership

a Four Disciplines of Execution

b Helping Clients Succeed

MBTI Ken Blanchard Acumen Learning

a Meyers Briggs Type Indicator

a Situational Leadership II

b Situational Leadership II for Sales Leaders

c Situational Self Leadership

d Gung Ho

e Whale Done

f Coaching Essentials

g Situational Frontline Leadership

h Situational Team Leadership

i Creating Your Organizations Future

a Building Business Acumen

VitalSmarts Eagles Flight

a Crucial Conversations

a Promises Promises

b Gold of the Desert Kings

c Expedition Outback

d Windjammer

e Bridge

f Movies amp Moguls

g Rattlesnake Canyon

h Insightment

i Excelleron Council of the Marble Sta

VitalSmarts

a Crucial Conversations

b Crucial Confrontations

LTC Leadership Training amp Consultancy

Solutions

7

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

MBTI Assess Perception 360

The purpose of the Myers-Briggs Type Indicatorreg

(MBTI) personality inventory is to make the

theory of psychological types described by C G

Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly

random variation in the behavior is actually quite

orderly and consistent being due to basic

differences in the ways individuals prefer to use

their perception and judgment

bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system

Perception 360deg Feedback Multi-Rater Design Your Own

360deg Surveys

Perception 360deg Feedback Multi-Rater lets you design your

own 360deg surveys using our standard questions writing

your own survey questions or simply using our ready-made

surveys Your surveys can contain any number of questions

and have an unlimited number of respondents

Perception involves all the ways of becoming

aware of things people happenings or ideas

Judgment involves all the ways of coming to

conclusions about what has been perceived If

people differ systematically in what they perceive

and in how they reach conclusions then it is only

reasonable for them to differ correspondingly in

their interests reactions values motivations and

skills

In developing the Myers-Briggs Type Indicator

[instrument] the aim of Isabel Briggs Myers and

her mother Katharine Briggs was to make the

insights of type theory accessible to individuals and

groups They addressed the two related goals in the

developments and application of the MBTI

instrument

The identification of basic preferences of each of

the four dichotomies specified or implicit in Jungrsquos theory

The identification and description of the 16

distinctive personality types that result from the

interactions among the preferencesrdquo

Favorite world Do you prefer to focus on the outer

world or on your own inner world This is called

Extraversion (E) or Introversion (I)

Information Do you prefer to focus on the basic

information you take in or do you prefer to

interpret and add meaning This is called Sensing (S)

or Intuition (N)

Decisions When making decisions do you prefer to

first look at logic and consistency or first look at the

people and special circumstances This is called

ldquotype tablerdquo

ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines

Use ASSESS to assist in the selection of outside candidates and for the promotion

placement or development of internal managers supervisors and professionals ASSESS

is a state-of-the-art computer driven expert system that produces full psychological

evaluations from any Internet connection for use in the business environment These

tests measure many of the characteristics related to effective performance

Manage the assessment database evaluate candidates and print ASSESS Reports using

any Internet connection Candidates are able to log-in to the ASSESS testing site from

virtually anywhere around the world

All ASSESS reports are written in a concise straightforward manner and provide a

detailed description of the candidates Intellectual Abilities Work Approach and

Motivations Thinking Style Approach to Influencing or Supervising Others and

Interpersonal Style

Over 70 industry-specific templates are available

MEASURES

Key Dimensions of Personality and Intellectual Abilities

Thinking

Reflective Probing Organized Structured Serious Restrained Objective Factual

and Realistic Pragmatic

Working

Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration

Tolerance Need for Attention and Detail Interest

Relating

Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked

Positive about People Personal Insight Self-Control and Cultural Conformity

Intellectual Abilities and Potential

Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal

Comprehension and Numerical Abilities

What Does ASSESS Measure

The ASSESS Personality Survey contains a core of standard questions which measure

characteristics related to effective job performance This personality assessment is

bull Graphic profile bull List of key strengths and potential weaknesses

bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions

bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars

Benefits of Using Perception 360deg Feedback Multi-Rater

Assessments

bull Provides cost-effective feedback on a continuous basis

bull Fosters greater individual and work-group performance

bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units

bull Measures individual and organizational improvements over time

Perception 360deg Feedback Multi-Rater Measures Key

Leadership Skills

bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to

develop your own skill sets or mix and match with a

combination of yours and ours

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 7: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

7

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

MBTI Assess Perception 360

The purpose of the Myers-Briggs Type Indicatorreg

(MBTI) personality inventory is to make the

theory of psychological types described by C G

Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly

random variation in the behavior is actually quite

orderly and consistent being due to basic

differences in the ways individuals prefer to use

their perception and judgment

bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system

Perception 360deg Feedback Multi-Rater Design Your Own

360deg Surveys

Perception 360deg Feedback Multi-Rater lets you design your

own 360deg surveys using our standard questions writing

your own survey questions or simply using our ready-made

surveys Your surveys can contain any number of questions

and have an unlimited number of respondents

Perception involves all the ways of becoming

aware of things people happenings or ideas

Judgment involves all the ways of coming to

conclusions about what has been perceived If

people differ systematically in what they perceive

and in how they reach conclusions then it is only

reasonable for them to differ correspondingly in

their interests reactions values motivations and

skills

In developing the Myers-Briggs Type Indicator

[instrument] the aim of Isabel Briggs Myers and

her mother Katharine Briggs was to make the

insights of type theory accessible to individuals and

groups They addressed the two related goals in the

developments and application of the MBTI

instrument

The identification of basic preferences of each of

the four dichotomies specified or implicit in Jungrsquos theory

The identification and description of the 16

distinctive personality types that result from the

interactions among the preferencesrdquo

Favorite world Do you prefer to focus on the outer

world or on your own inner world This is called

Extraversion (E) or Introversion (I)

Information Do you prefer to focus on the basic

information you take in or do you prefer to

interpret and add meaning This is called Sensing (S)

or Intuition (N)

Decisions When making decisions do you prefer to

first look at logic and consistency or first look at the

people and special circumstances This is called

ldquotype tablerdquo

ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines

Use ASSESS to assist in the selection of outside candidates and for the promotion

placement or development of internal managers supervisors and professionals ASSESS

is a state-of-the-art computer driven expert system that produces full psychological

evaluations from any Internet connection for use in the business environment These

tests measure many of the characteristics related to effective performance

Manage the assessment database evaluate candidates and print ASSESS Reports using

any Internet connection Candidates are able to log-in to the ASSESS testing site from

virtually anywhere around the world

All ASSESS reports are written in a concise straightforward manner and provide a

detailed description of the candidates Intellectual Abilities Work Approach and

Motivations Thinking Style Approach to Influencing or Supervising Others and

Interpersonal Style

Over 70 industry-specific templates are available

MEASURES

Key Dimensions of Personality and Intellectual Abilities

Thinking

Reflective Probing Organized Structured Serious Restrained Objective Factual

and Realistic Pragmatic

Working

Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration

Tolerance Need for Attention and Detail Interest

Relating

Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked

Positive about People Personal Insight Self-Control and Cultural Conformity

Intellectual Abilities and Potential

Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal

Comprehension and Numerical Abilities

What Does ASSESS Measure

The ASSESS Personality Survey contains a core of standard questions which measure

characteristics related to effective job performance This personality assessment is

bull Graphic profile bull List of key strengths and potential weaknesses

bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions

bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars

Benefits of Using Perception 360deg Feedback Multi-Rater

Assessments

bull Provides cost-effective feedback on a continuous basis

bull Fosters greater individual and work-group performance

bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units

bull Measures individual and organizational improvements over time

Perception 360deg Feedback Multi-Rater Measures Key

Leadership Skills

bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to

develop your own skill sets or mix and match with a

combination of yours and ours

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 8: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

8

LTC Leadership Training amp Consultancy

Products Assessment Tools (12)

Proception 2 SalesMax Select

Proception2 is an online DISC based profiling system designed to

provide insight into an individuals behavioral style in a work

environment This system will help management better understand

potential candidates members of their work team and assist work

team members in identifying their personal strengths and areas in

need of development The Proception2 questionnaire takes

approximately 15-20 minutes to complete and generates a 12-15

page personalized report

SalesMax helps select top performing salespeople It is a predictive well-validated

paperless and computerized testing system designed to evaluate whether your

professional sales candidates have the underlying personality to be effective in a

consultative sales position It also measures the candidates knowledge of effective

sales strategies at various stages of the sales cycle and hisher motivational needs

Why Select in the Selection Process SELECT Provides

- Efficient screening for high volume hiring

- reduces time spent on candidates who are a poor job fit

- Objective evaluation between candidates

- Hiring recommendations to managers

- Job appropriate tests and interview guides

- Improved consistency in the hiring process

- Better decisions

- A way to avoid the 20 of applicants who are poor job fits and

identify the best candidates for the job

Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system

It provides information about 3 key areas

1 Sales Personality

2 Sales Knowledge

3 Sales Motivations ndash personal

MEASURES

bull Notable Primary Behaviors

bull Potential Strengths in Business

bull Preferred Work Environment

bull Personal Growth Suggestions

bull Communication Builders

bull Personal Performance Motivators

bull Communication Barriers

bull Personal Enhancement

bull Adjustment to the Work Environment

bull Strengths to the Team

Proception2 Develop Plans for Personal and Professional Growth for

Individuals

Proception2 is a web-based assessment tool designed to meet a

variety of needs and applications necessary to increase personal

productivity and effectiveness It can assist you in your effort to

develop plans for personal and professional growth for individuals

It helps identify individual business behavior for

bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure

bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team

bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2

bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility

MEASURES (Key Dimensions to the Sales Personality )

bull Energy Level

bull Follows Through

bull Self Reliance

bull Resilience

bull Serious Minded

bull Optimistic

bull Sociable

bull Assertiveness

SalesMax Helps Identify Salespeople Who

bull Have the potential to perform in the top fifty percent of a sales team

bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge

SalesMax measures candidate knowledge of effective strategies for various sales

situations Experienced candidates should score well in this area to be considered for

hire For the inexperienced or poorly trained candidate SalesMax helps to target

training needs

bull Prospecting Pre-qualifying

bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations

Without proper motivation even the best candidate may fail The motivations section

of SalesMax will help you gauge the fit between the candidates motivational needs his

or her managers supervisory style and the rewards available in our organization

bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople

Select measures

Core Constructs

Productive Attitude - A positive expectation about people the

organization and work-related outcomes

Energy - Activity level and stamina

Frustration Tolerance - Emotional resilience

Acceptance of Diversity - Tolerance of others different from

self

Integrity Work Ethic - A work ethic oriented measure of

personal integrity

Job Specific Constructs

- Influence Preference for Structure

- Accountability Leadership

- Empathy Initiative

- Problem Solving

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 9: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

9

LTC Leadership Training amp Consultancy

Partners

FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals

FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent

of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and

educational institutions

FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy

Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy

franklincoveycom

Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each

organization we work with become the provider employer and investment of choice

The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions

people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results

Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your

organization will benefit from realizing measurable results when choosing these solutions

Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books

kenblanchardegyptcom

Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of

experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce

Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated

as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global

structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world

EaglesFlightcom

Acumen

Learning

Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)

know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function

Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your

specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their

respective roles

acumenlearningcom

Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most

With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize

significant results using a proven method for driving rapid sustainable and measurable change in behaviors

VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves

key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers

Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking

engagements

vitalsmartscom

Maximum

Potential

Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests

and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the

employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary

to help you achieve your goals

MaximumPotentialcom

DOOR

Training amp

Consulting

DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports

over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world

have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and

workshops

In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest

trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern

programs

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 10: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

10

bull

LTC Leadership Training amp Consultancy

Key Clients by Sector

Hospitality Tourism FMCG Manufacturing Construction

Accor Hotels

InterContinental Hotels

Rotana Hotel

Four Seasons Hotels

Al Ahram Beverages Company

Americana

Cadbury

Gillette

Henkel

Mansour Group

Masterfoods

Pepsico

Schneider

Jotun

Tetra Pack

Al Ezz Steel

Algerian Cement Company

Cemex

Egyptian Cement Company

Egyptian Gypsum Company

La Farge -Titan

Engineering Financial amp Banking Government amp Development Education amp Training Service

EGIC

Pico

Allianz

Barclays Bank

Commercial International Bank

Egyptian American Bank

Ernst amp Young

International Finance Corporation

NSGB

PricewaterhouseCoopers

Tamweel Mortgage Finance

World Bank

American Chamber of Commerce

American Embassy

Ministry of State from Administrative Development

USAID

UNDP

Social Fund for Development

American University in Cairo

New Generation

Telecommunications Pharmaceutical Oil amp Gas Information Technology

ATampT

DJEZZY

Ericsson

Etisalat

Mobinil

NTRA

Vodafone

Bayer

Schering Plough

Servier

Air Liquide

British Gas

BP

Exxon Mobil

Gupco

Rashpetco

Schlumberger

SEGAS

Contrac

Microsoft

Oracle

Raya

Siemens

Shipping Automotive Advertising amp Marketing

DHL

Maersk Sealand

EGA Mercedes

General Motors

Promoseven

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 11: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

11

Dale Carnegie

Overview

Dale Carnegie

Website httpegyptdalecarnegiecom

Cairo 59 A Zahraa Maadi St Zahraa El Maadi

Towers Maadi Cairo EG

P 02 2970 1097 | Toll Free Mob 0127

3339072

About

Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-

improvement to a performance-based training company with offices worldwide We focus on giving

people in business the opportunity to sharpen their skills and improve their performance in order to

build positive steady and profitable results

Dale Carnegies original body of knowledge has been constantly updated expanded and refined

through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing

Directors around the world use their training and consulting services with companies of all sizes in all

business segments to increase knowledge and performance The result of this collective global

experience is an expanding reservoir of business acumen that our clients rely on to drive business

results

Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United

States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in

more than 25 languages Dale Carnegie Training is dedicated to serving the business community

worldwide In fact approximately 8 million people have completed Dale Carnegie Training

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer

people the knowledge skills and practices they need to add value to the business Connecting proven

solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader

in bringing out the best in people

Dale Carnegie Training amp Relationships

As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of

Dale Carnegie Training graduates express satisfaction with the training they receive

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 12: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

12

Communication Communicate with Different Personality Styles

Communicate with Diplomacy and Tact

Listening Skills for Boosting Communication

Sustaining Measurable Success

Conflict Resolution Bringing Conflict Into the Open

Conflict - Maintaining Emotional Control

Conflict as a Growth Opportunity

Conflict Mediation

Conflict to Collaboration

Disagree Agreeably

Internal Conflict Resolution

Dealing with Stress Emotional Control

Keep Stress and Worry in Perspective

Managing Stress

Staying Positive in the Face of Layoffs

Stress Reduction through New Work Habits

Work-Life Balance

Diversity Communicating Across Generations

Diversity Global Travel and Culture

Leveraging Diversity

Managing Across Generations

Managing Diversity

Understanding Diversity

Understanding Generational Diversity

Valuing Diversity

Interpersonal Skills Foundation for Success

Interpersonal Competence for Career Growth

Interpersonal Competence Best Practices

Interpersonal Competence Connect with Others

Interpersonal Competence Enhance Teamwork

Interpersonal Competence Influence Change

Negotiations A Human Relations Approach

Work with Difficult People

Teamwork Being a Contributing Team Member

Dealing with Difficult Team Members

Ending a Successful Team

Establishing an Effective Team

External Partnerships

Team Building

Team Building Basics

Dale Carnegie

Products Corporations (Curriculum Area)

Coaching Coach for Performance Improvement

Coaching Supportive amp Directive

Approaches

Mentorship Creating a Partnership

Mentorship Launching an Initiative

Organizational Leadership

Ethical Leadership

Motivation

Planning

Strategic Planning

Vision Mission and Values

Performance Management Handling Mistakes

Performance Appraisal

Performance Defined

Personal Leadership Build Trust Credibility Respect

Business Professionalism 101

Developing Personal Leadership

Focus and Discipline

Global Travel and Culture

Multi-Tasking

Network Through Community Service

Network to Build Business Connections

Networking to Build Your Personal Brand

Networking to Promote Your Organization

Time Control to Work on Your Business

Time Management

Talent Management New Employee Orientation

Succession Planning

Talent Selection Criteria and Screening

Talent Selection Interviewing

Team Leadership Building Employee Engagement

Communicate to Lead

Conflict Management

Delegation

Lead Effective Meetings

Leadership Communications

Leadership Styles and Tendencies

Leading Strong Teams

Motivational Leadership

Share the Glory

Visionary Leadership

Client Development Account Development

Pipeline and Territory Management

Uncover Selling Opportunities

Executive Selling Skills Commitment Strategies

Establish Return on Investment

Generate Interest Through Informed Discovery

Negotiations Leveraging Personality Styles

Presenting Solutions to Buying Teams

Rapport Becoming a Trusted Advisor

Outside Sales Skills Foundation for Consultative Selling

Interest

Master the Selling Process

Motive amp Commitment

Objections

Rapport

Solution

Professional Sales Management Coaching Salespeople

Hiring Salespeople

Recruiting Salespeople

Sales Meetings

Sales Performance Defined

Successful Sales Leadership

Successful Negotiations Negotiations Mastery

Negotiations Analysis

Negotiations Bargaining and Agreement

Negotiations Collaborate to Win

Negotiations Presentation

Building Customer Loyalty Attitudes for Service

Complaint Resolution

Create Loyal Customers

Effective First Impressions Face to Face

Building Customer Partnerships Manage Customer Expectations

Referrals

Internal Customer Service Internal Customer Service

Leading an Effective Service Org

Coaching a Service Team

Overcome Obstacles to Customer Service

Service-Based Selling

Cross and Up Selling

Customer Follow Through

Customer Value Solutions

Generate Customer Interest

Service to Sales

Suggestion Selling

Telephone Skills ndash Outbound

Telephone Service Telephone Skills ndash Inbound

Telephone Skills Inbound and Outbound

Customer

Service

Team Member

Engagement

Leadership

Development

Sales

Effectiveness

Delivering with Impact

Presenting with Visual Impact

Vocal Skills and Body Language

Effective Preparation Planning Presentations

Present to Gain Input

Present to Inform

Present to Persuade

Facilitation Skills Coaching for Skill Development

Creating Organizational Impact

Facilitate for Group Results

Feedback Supportive and Corrective

Interpersonal Skills for Facilitators

Presenting with Impact

Training Design and Evaluation

Handling Pressure Situations

Confrontational Questions

Team Presentations Presenting to a Team

Team Presentations

Presentation

Effectiveness

Adapting to Change Adjust to Change

Change Engagement

Lead Change without Authority

Team Change Engagement

Change Management Innovation

Manage Change Effectively

Problem Analysis Analyze Problems and Make Decisions

Process Improvement

Team Problem Solving and Decision Making

Project Management

Project Planning

Process

Improvement

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 13: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

13

Dale Carnegie

Products Corporations Assessment (Training Organizational Talent)

Training

Assessments

Dale Carnegie Course - 360 Insights

focuses on measuring Self-Confidence

People Skills Leadership Skills and Controlling

Stress

High Impact Presentations - 360 Insights

focuses on measuring ones skill to Organize

Professional Presentations Make a Positive

Impression Be Relaxed When Making

Presentations Communicate with Impact

and Sell Ideas

Leadership Training For Managers - 360

Insights

focuses on measuring Self Direction People

Skills Process Skills Communication Skills

and Accountability

Sales Advantage - 360 Insights

focuses on measuring Attitude Control

Selling Skills Communication Skills

Organizational Skills and People Skills

World Class Customer Service - 360 Insights

focuses on measuring People Skills Customer

Service Skills Customer Satisfaction Skills

Communication Skills and Controlling Stress

People Side of Process Improvement - 360

Insights

focuses on measuring Vision Teamwork

Interpersonal Skills Coaching Skills and

Communication Skills

Organizational

Assessments

Leadership Profile Survey - Perspectives

There are basic skills that separate Leaders

from the rest of the crowd Based on Dale

Carnegiersquos model of developing leaders the Leadership Profile assesses these very

dimensions Through this assessment front

line employees rate their direct supervisors

thus providing you with a clear

understanding of the leadership capabilities

Using this tool will give you tremendous

insight into the specific developmental areas

needed to move your managers to the next

level It can be tailored to assess all levels of

managementmdashfrom front line supervisors to

executive management

Organizational Effectiveness Survey -

Perspectives

Successful organizations recognize the need

for continuous improvement The

Organizational Effectiveness Profile is

designed to present a broad overview of an

organization and indicate areas in need of

further development Using this tool will

allow you to discover your organizations

barriers to success

Sales Effectiveness Survey - Perspectives

The Sales Effectiveness Profile is used to

identify what barriers your sales staff

encounters when selling The items on the

Sales Effectiveness Profile assess two major

areas the characteristics of your sales force

as a whole (people) and the effectiveness of

the sales process (process) they follow

Talent

Assessments

Profiles Performance Indicator Provides tremendous advantage in developing the potential an

employee brings to the job The final report is filled with specific individualized management

suggestions for working more productively with each person your clients manage Reports describe

significant job-related behavioral tendencies in seven key measurable areas productivity quality of

work initiative teamwork problem solving response to stress and conflict and work motivation

The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for

measuring human potential and predicting job performance Profile XT is the only system that

measures thinking and reasoning skills occupational interests and behavioral traits These elements

are correlated and blended together allowing you to see the total person

Profiles Sales Indicatortrade

The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold

by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales

Indicator measures competitiveness self-reliance persistence energy and sales drive It also

predicts prospecting closing sales call reluctance self-starting teamwork building relationships

and compensation preference

Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases

the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success

Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint

strengths and weaknesses and create a personalized performance enhancement plan

Profiles CheckPoint 360trade is the foundation for a complete management competency development

program Managers receive feedback from the full circle of people with whom they interact The

CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development

of others and personal development

Profiles Customer Service Perspective Extensive research has identified ten specific behavioral

characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important

areas including communication problem solving courtesy and focus

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 14: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

14

Dale Carnegie

Segments Government Agencies Individuals

Government Agencies

Dale Carnegie Training works with local and national

governments around the word to help them provide better

services at lower costs for their citizens

The Process

The iMap Process is designed to get to the heart of what

your organization needs and develop custom solutions

based around the Dale Carnegie Training Methods for

those needs We follow a 5 step process as follows

1 INTENT

Your organizations strategic vision - the should be as

opposed to the as is

2 INQUIRE

A strategic conversation with you to understand where the

operation is today where you want to take it and what

needs to change to get there

3 INVOLVE

Through assessments surveys and a unique BID process

determine the alignment around the vision competency

gaps that needs to be closed and attitudes that undermine

change

4 INNOVATE

Design interventions that support your strategic intent

provide measurable results map directly to the

competencies needed to power the strategic intent blend

competency development with attitudinal change and

align emotional intelligence with corporate

initiatives

5 IMPACT

Ingrain long-term behavior change and gain emotional and

intellectual engagement with corporate objectives

Individuals

Training Subjects

Change Management

Customer Service

Effective Communication and Interpersonal Skills

Employee Engagement

Organizational Development

Executive Training

Leadership

Presentation Effectiveness

Sales

Training Types

Courses

Three Day Seminars

Two Day Seminars

Online Training

Web Events

One Day Seminars

Events

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 15: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

15

Dale Carnegie

References Clients (12)

Automotive

Communications

amp Information Systems

Education Energy Services

Audi Auto 2000

BMW

AG (Wallis Motors RT)

Ford Motor Company

General Motors Acceptance

Corp

GM AC Delco

Gwinnett Place

Honda

Mercedes-Benz

Pilkington Automotive

Limited

Porsche AG (Hungaria Kft)

Quality Dealerships

Skoda

Toyota

Astra Motor

Toyota Motor Sales USA

ABC Cable Networks Group

Alcatel Indonesia

Ampro Computers Inc

Aspect Communications

ATampT

Bellsouth Telecommunications

Clear Channel Communication

Comcast Cable

Computer Associates Intrsquol Cox Communications

Globe Telecom

Information Support Services Ltd

Meyer Communications

Standard amp Poorrsquos

SunCom

Telkomsel

Time Warner Cable

Verizon

Westel Mobile Telecom Co

WireOne

Cardean University

Colorado State University

Fordham University

Harvard University

London Business School

Penn State University

Purdue University

St Lawrence University

Universitas Surabaya

Universidade Potiguar

Universitas Kristen Petra

Washington State University

Alstom Power

BP Chemicals

Chevron Energy Solutions

EXXONMOBIL

Kondur Petroleum

Philipinas Shell Petroleum

Shell Oil Products

Hospitality Technology Food amp Beverage

Aladdin Resort amp Casino

Argosy Casinos

Clarion Hotel

Dwidaya Tour amp Travel

Four Seasons Hotel Las

Vegas

Hampton Inn amp Suites

Hilton Hotels

Hotel Caesar Park

Hotel Kristal

Kahala Mandarin Oriental

Hawaii

Palmer House Hilton

Radisson Hotels

The Breakers Palm Beach

Amcom Software

Apple

Gateway

IBM

Intel

Microsoft

Motorola

Oracle

VoxCom

WebMD

1-800-FLOWERSCOM

Anheuser Busch

Butter Krust Baking

Company

Campbell Soup Company

Cargill

Coca Cola Enterprises

Coors Brewing Company

Frito Lay

Hatfield Quality Meats

Hormel Foods

Interbrew

National Beef

Nestle Purina AB

Pepperidge Farm Inc

Sara Lee Corporation

Stanfilco a Division of Dole

Phils

Unilever

YUM Brands Inc

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 16: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

16

Dale Carnegie

References Clients (22)

Financial amp Insurance

Services ManufacturingShipping Service Companies Retail

Healthcare

Pharmaceuticals

ABN Amro Bank

AEGON Insurance Co

Aetna

AutoOne Insurance

Axa Insurance

Ahold Financial Services

Allstate Insurance Company

American Express

American Equity Investment Life

Bank of America

Bank Central Asia

Bank of New York

BMW Financial Services

Charles Schwab

Cigna Insurance

Citigroup

Community National Bank

Deloitte amp Touche

Discover Card

Empire BlueCross BlueShield

Equitas

Farmers Insurance Group

First Community Bank

Fleet Bank

Florida First Bank

Hawaii USA Federal Credit Union

Housing Authority Insurance Bank

JP Morgan Chase

KPMG

Moneycentre

Municipal Credit Union

Navy Army Federal Credit Union

Nordea Bank Sverige

Prudentialife Plans Inc

Sovereign Bank

State Bank of India

Washington Mutual

Adidas

Alcan Packaging

Alumindo Light Metal

Astra International

BASF

Caterpillar Inc

Delami

DOW Chemical

Dupont Indonesia

Federal Express Corp

Honeywell

Hunter Douglas

IFM Efector Inc

Indah Kiat Pulp amp Paper

Ingersoll-Rand

Innogy

JanPak

John Deere

Lear Corporation

Liz Claiborne

Marvin Development

Multi Garmenjaya

Nucor Steel-Indiana

Philip Morris

Robb and Stucky

Samudera

Securitas

Superior Manufacturing amp Hydraulics

Target Worldwide Express

Tetra Pak PT

Thomas amp Betts

Tirtha RIA

United Distrubutors

USA Screen Printing

3M Company

ADT Security Systems Inc

American Dental Service

American Heart Association

American Red Cross

American Society for Quality

ARAMARK

Bonita Springs Utilities

BBC Worldwide

Chicago Bulls

Davey Tree

Dixie Plumbing Services

Emo Trans

Hapag-Lloyd

HDR Engineering

Jasa Marga

Kaplan Higher Education

Kier Group

Manheim Auctions

Manpower

March of Dimes

Morgan Cole

McCann Erickson Indonesia

Northrop Grumman

NYC Department of Corrections

NYC Transit

Ocean International Suppliers Inc

Pal Indonesia PT

Perini Building Company

Plumbase Ltd

Practice Works

Reed amp Mackay Travel Ltd

Superior Ambulance Service Inc

UCI UK

United States Postal Office

United Water

United Way of America

US Coastguard

US Food Service

US Navy

Unicef

United Tractors

US Department of Veteran Affairs

WinholesalePrimus

ACE Hardware

Ahold

Best Buy

Blockbuster

Conns

Costco Wholesale

Dominos Pizza

EMHCO (Dunkin Donuts)

Enterprise Rent-A-Car

Fila USA

Home Depot

Hy-Vee

Jeld-Wen

McDonaldrsquos Corporation

Outback Steakhouse

Radco Food Stores

Radio Shack

Staples

Stop and Shop

Target Corporation

Taskers

TJ Maxx

Wal-Mart

Wawa

Weis Markets

Abbot Laboratories Inc

AstraZeneca

Aventis Co

Bayada Nurses

Bayer Inc

Bayer Indonesia

Boulder Community Hospital

Bristol Myers Squibb

Capital Health Management Group

CareCentric Inc

Charleston Naval Hospital

Dankos Laboratories Tbk

Evans Vaccines Ltd

GlaxoSmithKline

Health Point Medical Group

IDEXX

ImClone Systems

Jacob Heathcare

Johnson amp Johnson

Laboratorium Klinik Prod

Lab Klinik Prodia

Medical Center Upstate California

Merck amp Co

Parmed Pharmaceuticals Inc

Quest Diagnostics

US Department of Health

Warren Hospital

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 17: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

17

Our Mission

We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity

Our Vision

To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010

Who We Are

LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west

We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas

Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments

LOGIC

Overview

LOGIC Management Consulting

Website httplogic-consultingcom

EGYPT 5 Shohadaa El Mohandeseen St Giza

Tel +20 (2) 3345 1430

Fax +20 (2) 3345 0266

Email info-egyptlogic-consultingcom

KSA Bin Homran Al Tahlyah St11th Floor

Office 1109A-Jeddah 21411- KSA

Tel +966 (2) 284 6444

Fax +966 (2) 284 6555

Email info-ksalogic-consultingcom

UAE Meena Road Villa No 6A Sector 12

42801 Abu Dhabi UAE

Tel +971 (2) 673 2826

Fax +971 (2) 673 2836

Emailinfo-uaelogic-consultingcom

UK UNITED KINGDOM

Suite B 29 Harley Street London

W1G9QR United Kingdom

Tel +44 20761 24659

Fax +44 20792 73065

Emailinfo-uklogic-consultingcom

Syria ndash

Damascus

PO Box 4839

Tel 00963 11 6913403

Fax 00963 11 6913403

Email info-levantlogic-cosnultingcom

Amr Osman Chairman Dalia El-Rashidy Partner

Mohamed Fahmy Vice Chairman Maha Maalouf Partner

Karim El-Hamawy Managing Partner Amira El-Deeb Partner

Ehab Nada Managing Partner Walid Galal Partner

Mohamed Sabbour Partner Mostafa El-Ashiry Partner

Tamer El-Badri Partner Noha El Mahdy Senior Partner

Management Team

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 18: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

18

LOGIC

Products Management Training

Management Training

Finance Programs Interpersonal Skills Marketing Programs

Business Decisions

Finance For Non-Financers

I Communicate

Creativity and Innovation

Customer Satisfaction and Care

Delegation

Train The Trainer

Stress Management

Problem solving amp Decision making

Presentation skills

Effective time management

Effective Business Writing

Emotional Intelligence

Fundamentals of Marketing

Developing a marketing Plan

Advertising that delivers results

Management Courses Human Resources International Programs

People Management HR from theory to practice

Developing an Effective Training

and Development Strategy

Conducting Professional Interviews

Occupational Testing (BPS Level A)

Competency Based Interviewing

Assessor Training

Assessment and Development Centre

Design

Managing your Employees Performance

Motivating Others

LeadersChange

Business Decisions Simulation

Who Moved My Cheese

Huthwaite SPIN Selling

Family Business Program

Huthwaite Negotiation Skills

De Bonos Six Thinking Hats

One Minute Manager

Huthwaite Account strategy for

Major Sales

Huthwaite Coaching Skills

Huthwaite Sales Force

Management

Huthwaite Customer Service

Huthwaite Retail

Huthwaite Inbound Telesales

Huthwaite Outbound Telesales

Huthwaite Persuasive Sales

Presentations

Huthwaite Coaching for SPIN

Huthwaite Effective Sales

Proposals

Special Programs

We Read 4 U

CMI Management Diploma

Lean Six Sigma Programs

LOGIC Executive Program (LEP)

Customized Training

Presentation Skills Marketing Courses

Effective Time Management

Problem Solving amp Decision Making

Team Building

Negotiation Skills

Stress Management

Business Courses

Business Planning

Business Decisionstrade

Business Etiquette

Family Business

Strategy Maps amp The Balanced Scorecard

Fundamentals of Marketing

Understanding Consumer Behavior amp Research

Brand Building amp Development

How to Develop A Marketing Plan

Advertising that Delivers Results

Print Advertising

Public Relations

Market Research

Marketing The Invisible

Event Management amp Sponsorship

Export amp International Marketing

Understanding Qualitative Research

Quality Management Supply Chain

Quality Management System

Using the Six Sigma

Supply Chain Management

Stock Management amp Warehousing

Sales Administrative

Effective Selling Skills

Sales Coaching amp Supervision

How to Manage Your Sales Force

Managing Distributors Profitably

Sales Forecasting amp Planning

Effective Business Writing

Business Documents amp Records Management

Customer Care Finance

Customer Satisfaction amp Care

Handling Difficult People

Finance for Non Financers

Cash Flow Analysis

Management Courses Interpersonal Skills

Fundamentals of Management

Crisis Management

Project Management

Communication Skills

Accounting Human Resources

Accounting for Non-Accountants

Cost Accounting

Cost Reduction Techniques

Find Get amp Keep the Best

Conducting Professional Interviews

Performance Appraisal

Train the Trainers

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 19: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

19

LOGIC

Products Market Research

At Development Introduction stage At Growth stage At Maturity decline Stage

Market understanding Usage amp attitude

Idea generation Idea screening

Benefit-price trade offs

Brand name evaluation

Pack

Pricing

Concept evaluation Concept-product test

Advertising pre-testing

Sales Forecasting

Brand health measurement

Existing product development innovation

Packaging

Pricing

communication testing

brand trade-offs

Extensions

Understanding change in consumer trends

Brand tracking

Leveraging and benchmarking equity

Fine-tune the concept product offer

Reposition

About Market Research

bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over

30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather

than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying

their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a

unique learning on what makes products work

bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of

their business

bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the

research findings to action oriented results that best serves their clients

bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)

bull LOGIC

bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle

References

Some of our Global clients Other Local clients

bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone

bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone

bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company

bull Menatel

bull Amr Helmy Designs

bull Kapci Coatings

bull Pachin

bull Juhayna

bull Fine

bull Eva bull Beyti (Dairy Foods amp Beverages)

bull Sharkeya

bull Ezalo

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 20: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

20

LOGIC

Products Management Consulting

Business Diagnosis Corporate Foundation Planning and Cascading

Business Development Stages Module (BDS)Business Assembling

Model (BAM)

Corporate Stand Forces Module (CSF)

Applicationsrsquo Modules

Strategic Capabilities Assessment Module (SCA)

Strategic Foundation

Corporate Governance

Balanced Score Card

GOSM (Goals Objectives Strategies Measures)

Business Strategy

Marketing Organization amp HR Sales Branding

Marketing Operation

Marketing Strategy

Concept and Positioning

Pricing

Marketing Plan this includes

Launch

Diagnosis Identification of Gapsamp Recommendations

Communication

Project Management amp Quality Assurance

Salary Surveys

Assessment Centers

Employee Assessment Exercise

Sales Diagnostic Kit

Sales Strategic Six

Sales Implementation System

Management

References

Protech

Raya

ACWATAB (Arab Co For Water Treatment amp

Bottling)

Amr Helmy Designs

Chloride Egypt

Crispy (International Natural Foods Company)

Green Hills

Egybel

Ideal

Olympic Group

IGI Group

Interagro

Intertec (International Company for

Electronics)

Parfico

Sewedy Foods

Sharkeya Poultry

Sinai Company for Touristic Development

Vogue (Misr Company for Elegant

Manufacturing)

Egypt Telecard

Ekhnaton

ARDIC

Green Valley

Al Fotouh Co

Paradise Park

Starnet PDN

Seoudi

Naela Mazhar

Olympic Stores

Sarwat

Lovely

Palmers

Ezalo

Al-Masry Al-Youm

Newspaper

Nile Telecom

Dina Farms

Kapci Coatings

IMC

Arzak El Kawthar

Kadmar for Shipping

MN Group

New Cairo British Intl School

CIC

Cairo For Frozen Industries

7 K

Nugul Group

Fire Service

J amp J

Hossam Matar

Mint

Union Group

Abu Ghali Motors

Misr International University

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 21: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

21

LOGIC

Products Assessment Center

References

LEONI

Allianz

PICO

ABB

ACE

CIIC

Pfizer

Save the Children

Schneider

Plan

Giesecke amp Devrient

Manufacturing

EL Sewedy Cables

Alcatel

Trane

Banking

ARAB BANK

Central Bank of Egypt

Barclays

Education

GUC

FMCG

HENKEL

J amp J

PEPSICO

IT amp Telecom

Mobinil

Etisalat

RAYA

Orascom Telecom

IT Works

NOKIA

Vodafone

Xceed

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 22: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

22

LOGIC

References Clients

FMCG

Al Watania Company for Broiler Production

Al Watania Company for Hatcheries

Al Watania for poultry processing

Americana

Americana Group

Arab Dairy

Arma Foods

Bel

Beyti

Beyti Yoplait

Cadbury

Cadbury Schweppes

Cairo For Frozen Industries

Chipsy

Clorox

Coca Cola

Corona

Crispy (International Natural Foods Company)

Danone - Dairy Egypt

Delta Aromatic

Domty

Dreem SAE

El Rshidi El Mizan

Eva Cosmetics

Family for Food Industry amp Trading

Food amp Fine Pastries Manufacturing Co LTD

Fromageries Bel

Golden State Foods Egypt

Halawani Brothers

Hayat Water

Henkel Polybit Egypt

Household Cleaning Products Co(Clorox)

Juhayna

Kraft

Modern Bakeries

Nestle

PampG

Pepsi-Cola Pepsico Intrsquol (incl FritoLay)

Sharkeya

Reckitt Benckiser Egypt Ltd

Royal Pack

Savola Savola Sime Egypt

Education

Al Yamamah College

Arabic Academy

AUC

CIC

Misr International University

New Cairo British Intl School

Automotive Aboul Fotouh Co

Aboul Yazeed

BMW

Carmode Vehicle Co

Daimlerchrysler

GM African Operations

MCV

Mercedes-Benz MCV

Bavarian AutoGroup

EGA

Egyptain German Automotive (EGA)

Egyptian Geman Automotive

Egyptian International Motors

General Motors

Tanta Motors

Banking

ABC Bank

Arab African International Bank

Banque Du Caire

Barclays Bank Egypt

BLOM Bank

BNP Paribas

Citibank

Commercial International Bank (CIB)

HSBC Bank Egypt

International personal banker

MiBank(National Societe General Bank)

National Societe General Bank

Piraeus Bank - Egypt

Saudi American Bank (SAMBA)

Chemicals PharmaCosmetics

Ekhnaton

EVA

Johnson and Johnson

Palmers

Parfico

Royal Chemicals

Snam

System Techniques

The Egyptian Swiss Chemical Industries Co

Wafa Chemical

Johnson amp Johnson

Johnson Wax

Astra Zeneca

Glaxo Smithkline

Novartis Egypt Healthcare

Pfizer

Sanofi Aventis

T3A Pharma

Electronics

Intertec (International Company for Electronics)

Philips Egypt

Al Haram for engineering Industries

Alfa Electronics

Canon Middle East

Consukorra

El Haram Engineering Industries Co

El Sewedy

Gad Electric

Leoni

PICO Engineering

Samcrete Egypt EngineersampContractors

Schindler

Schneider Electric

Sidhom amp Co

Trane Air Conditions

Trane SAE

York Air-conditioning amp Refrigeration Ltd

Emed

Building Materials BPB Placogips ( Egyptian Gypsum )

Ceramica Cleopatra

Egybel

Gemma

Kapci Coatings

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 23: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

23

LOGIC

References Clients

Information Technology

Advanced Computer Technology

Arabize For Computer Services

CIT

Citex

EgyptNetwork

Giza System

Giza System amp Services

High Technology System LTD

Hi-Teck Nofal

Internet Egypt

IT Worx

LinkdotNET

MCS (Modern Computing Services)

Meet

Mentor Graphics

Microsoft

Microsoft

Networks Valley

NTCC

Oracle

Prosylab Info and Comm System

QuadraTech for Info Tech

Raya Networks Services

Raya Software

Sahm Group

Sama Advanced Technologies

Star Net

Starnet

Starnet-PDN

TE Data

Manufacturing

Franke Kitchen Systems Egypt

Mintra

Olympic Group

Vogue (Misr Company for Elegant

Manufacturing)

Afia Intrsquol Borouge Productions

Chloride Egypt

Egyptian Italian Company (EIC)

Ezalo

Fine

GMC

IGI Group

Kandil Industries

Kobusch Packaging Egypt

Manufacturing amp Trading in printing

supplies

MGM

Misr Glass Manufacturing

NATPACK

Norwood Can Co

Nugul Group (Fine)

Olympic Stores

Pirelli

United Industries ElSewedy

Universal for packaging

Zaki El Sewedy Group (IMC)

Telecomm

Alcatel

Arpu Telecommunication Services

EGTI (Siemens)

Egypt Telecard

Eitesal

Etisalat

Etisalat Misr

Huawei Technologies

Menatel (Pay-phones)

MobiNil

Motorola

MTC Kuwait

National Telecom Cards Company

National Telecom Regulatory Authority

Nile Telecom

Nokia

NTCC ( Muftah Alzero (Prepaid calling

cards)

Orascom Telecom Holding

Protech

Raya

Raya

Raya Academy

Raya Contact Center

Raya Distribution

Raya Holding

RAYA Holdings

Raya Integration

Raya Management Momentum

Raya Telecom

Raya(Oratec Info Technology)

Siemens Limited

Spacetel

Union Group

Vodafone

Xceed Contact Center

Oil amp Gas

ARAMCO

BP Egypt

Chevron Egypt

Devon Energy Egypt CO

Egyptian Drilling Co

Egyptian LNG

Enppi

Exxon Mobil

Fayum Gas Company

Halliburton

Schlumberger

SeaGas

Seaharvest-Oil Services

Shell Egypt

Sofipetrol - Sofico

Spanish Egyptian Gas Co(

SEGAS - Union Fenosa )

Total Egypt

Retail

7 K

Abou Ghali Motors

Abu Dawood

Applebees

B Tech

Baraka Optics

B-tech

Cargill Trading Egypt

Choice

Concrete

Daewoo Electronics

Demerdash Pharmacy

Flora

Kian

LG Electronics

Lovely

Mansour Automotive

McDonalds

Metro Markets

Mint

Momen

MOMO

Morinella

My Way Egypt

Naela Mazhar

Oriflame

Peugeot

Raya Retail

Seoudi Supermarkets

Seven K

SONY

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 24: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

24

LOGIC

References Clients

Professional Services

Al-Masry Al-Youm Newspaper

CAREER MIDEAST

Citileasing Egypt SAE

Dar El-Hosary for Quran

Diwan Bookstore

El-Awael For Programs

Global Direct TV Showtime

Narmer American College

New Horizons

New Vision Intrsquol Schools

Pico Energy

Premium Intl for Credit Services

Hit Creative (AdvertisingMarketingPR)

Impact BBDO (AdvertisingMarketingPR)

Lead Marketing (AdvertisingMarketingPR)

Square Creations (AdvertisingMarketingPR

Best Limo (Car Hire)

Beltone Financials (Finance)

Corplease (Finance)

Onyx (Finance)

AlMokhtabar (Healthcare)

Al Chark Insurance Co (Insurance)

Allianz Egypt (Insurance)

Shalakany law Office (Law)

Showtime (Media)

Damco (Maersk Logistics) (Shipping)

Maersk Logistics (Shipping)

SCCT (Shipping)

Suez Canal Container (Shipping)

EPM consultancy (Consulting)

PriceWaterhouseCoopers (Consulting)

Aramex (Courier)

DHL (Courier)

Fedex Express (Courier)

Egymed (Equipment)

Kadmar for Shipping Shipping

Alef Advisory Financial Services

Egypt Financial Services Project Financial Services

Osool ESB Financial Services

Other industries

Delta Textile Textiles

El Nile Tricot Company Textiles

Goldentex Textiles

Heliopolis Company for Apparel Industries Textiles

Swiss Garments Textiles

Accor Tourism

Far East Travel amp Tours Tourism

Mena for touristicamp real estate investment Tourism

Mena House Oberoi Tourism

Ramsis Hilton Tourism

Touristic Investment Company (TICO) Tourism

Alawali ( Royal Trade ) Trading

International Trade amp Agencies Trading

National Company for Development amp Trading Trading

Qatar National Import amp Export Co Trading

Ideal White Goods

International Home Appliances - Bahgat Group White Goods

Archi Touch Interior Design (Retail)

Dalia el Shimi design Studio Interior Design (Retail)

Lazurde Egypt Jewellery

leather home Leather

ABA NGO

EJB NGO

FGF NGO

Nahdet El Mahrousa NGO

Plan International NGO

The Egyptian Junior Business Association NGO

Zedny NGO

Pachin Paints

SCIB Chemical Paints

Al Asher Real Estate

ARDIC Real Estate

ERA Real Estate

FACT Real Estate

Green Hills Real Estate

Green Valley Real Estate

Orascom Hotels amp Development Real Estate

Sinai Company for Touristic Development Real Estate

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 25: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

25

IMI

About

About IMI

bull IMI ndash International Company for Human Resources and Management Services - is a

ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place

bull IMI consists of three divisions Training amp Development Marketing amp Management

Consultancy and Recruitment Services Each of these divisions operates as a separate company

with its own staff and resources

bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in

1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the

local and regional markets

Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge

development services delivered with a shared commitment and in an enjoyable work

environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo

In the ever changing competitive environment helping your organization meet the challenges it

faces is what IMI Training amp Programs Division is all about We work with organizations to help

them create a competitive edge ndash by developing people and teams with the skills strategies

motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our

courses is specially designed to develop this attitude in you

Success is about Doing Whats really important is not necessarily what you know but what you

can do with what you know We will give you real skills you can use the minute you leave our

training sessions

Success is about Balance True success in life requires both personal and professional skills We

offer you both courses to help you succeed in your career and courses to help you be more

productive more relaxed and happier

IMI Website imiegyptcom

Office hours are 900 am - 5pm (GMT+2) Sunday through

Thursday

Tel 02-252-86837 Fax02-252-86836

35ASaray Al MaadiCornish El Nile2nd Floor

MaadiCairoEgypt

Email Trainingimiegyptcom

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 26: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

26

IMI

Strategic Partners

IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances

are one of the keys to success

Cambridge

In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of

Cambridge

Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project

Management and Train the Trainers

The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the

certificate is awarded from Cambridge University upon completion of the diploma

In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any

organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their

knowledge

ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also

part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM

introductory Certificate in Management

LCCI

In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International

Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail

Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and

each year around 250000 are awarded throughout the world

In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online

testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center

In cooperation with LCCI IMI is offering the following

International Certificates

bull LCCI Certificate in Contact Centre Skills

bull LCCI Certificate in Contact Centre Supervisory Skills

bull LCCI Certificate in Customer Service

bull LCCI Certificate in Marketing

bull LCCI Certificate in Public Relations

bull LCCI Certificate in Retail Operations

bull LCCI Certificate in Selling and Sales Management

bull LCCI Certificate in Advertising

PMP

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 27: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

27

IMI

Products PublicTailor MadePrograms

Public Courses

Personal Skills Courses

Marketing Skills Courses

Sales Skills Courses Management Skills Courses HR Courses

Finance Courses

Operations Courses

Programs

Cambridge

Cambridge International Diploma in Business

Cambridge international Certificate in Marketing

Cambridge International Certificate in Human Resources

Cambridge International Certificate in Business Finance

Cambridge International Certificate in Business Organisation and Environment

Cambridge International Certificate in Effective Business Communication

ILM

Institute of Leadership and Management Certificate in Team Leading

Institute of Leadership and Management Introductory Certificate in

Management

LCCI

LCCI International Certificate In Advertising (Level 3)

LCCI International Certificate In Customer Service (Level 3)

LCCI International Certificate In Selling amp Sales Management (Level 3)

LCCI International Certificate In Marketing (Level 3)

LCCI International Certificate In Retail Operations (Level 2)

LCCI International Certificate In Public Relations (Level 3)

LCCI International Certificate In Contact Center Skills (Level 2)

LCCI International Certificate In Contact Center Supervisory Skills (Level 3)

IMI is focusing on short and long term practical courses and certificates in different fields such as-

Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills

Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements

Tailor Made Courses

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 28: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

28

3 M ABB Abbott MIGOP Miraco Carrier

ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola

ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk

AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company

Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group

Allianz Alstom American Express Travel Oracle Academy Orange Business Services

American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame

Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)

Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer

ART Aventis Pharma Avenue Pico Picorp Holding

Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print

Barclays Bayer BCC Best Cheese Company Prosylab Protrac

BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation

BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden

Group) Royal Group UAE ( Private Equity) Sanofi- Aventis

BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler

Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem

Chipsy CIB Clorox Shell Marketing SIAC

Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet

Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A

Delaval Delta El Galil Textiles DHL TE Data Tetrapak

Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile

ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)

Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone

Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac

El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt

Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)

ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets

Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido

ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil

Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)

Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt

Grey Worldwide Grohe GSF Egypt Medgenco International NTCC

Guiesume Gupco Hendawi Publishing Menatel Omatra

Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development

Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG

ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi

Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips

IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising

Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt

Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma

La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman

Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding

Progressia

IMI

References Key Accounts (12)

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 29: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

29

bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times

during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010

bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The

programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture

extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the

whole communities respectively

bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian

governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff

bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer

service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia

bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups

of potential exporters

bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of

the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp

leadership development

IMI

References Key Accounts (22)

Our Training

Approach

bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as

consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development

Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice

simulations during the training and also through individual practical assignments completed before and after the training when possible

bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the

participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs

Our Training

Methodology

Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic

Materials according to the profile of the participants and training needs

IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the

training provided

Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience

Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees

Monitoring

amp Evaluation

Short Courses

IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the

course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents

Certified Programs

IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation

The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts

books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team

Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the

candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of

view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are

taken

Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is

responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned

client

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 30: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

30

About

Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership

and team building trainings for a wide variety of clients in the business sector using the experiential

learning and outdoor challenge activities

For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than

40000 participants from different age brackets geographical areas and sectors of the society

In the last 6 years following a period of market awareness to what these types of trainings capable

of doing in the business world the idea of starting a company specialized only in these types of

trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of

professional consultants became a reality

Aspire seeks to reach integrated solutions for current challenges in teams within companies by

integrating these trainings in the fabric of the companies we believe that companies and

organizations will become more efficient and productive

Aspire has a growing range of clients Our training has successfully impacted business organizations

and other specialized entities expanding their potentials and providing trainees with a unique

experience of change Mentioned below are some clients whom Aspire served

Aspire

Overview

Aspire Training

Website httpaspirecomeg

Address 15 Mohamed Zaki Moneer St Makram

Edeid - Nasr City Cairo

Email infoaspirecomeg

Tel amp Fax +(202) 2270 4399

References

MobiNil

Vodafone - Egypt

LinkdotNet

Xceed - Management Team

Maersk Sealand

Novartis Consumer Health

American University in Cairo (LEAD Program)

Rotary Club of El Tahrir (RYLA event)

Care Egypt

Amid East - Egypt

Berzi Group

Oasis de Maadi School

El Alsson School Haraneya

BBC Schools

TAHSEEN NGO

Kids Games Camp since 2004

Local organizing committee of International

tournament of tennis table for juniors Egypt 2005

Canadian International School of Egypt

Karma Language Schools

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 31: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

31

About

Since 1998 Scitron Training has successfully provided its customers all over the middle east and

Asia with quality Training both locally amp abroad (EuropeAsiaUSA)

Scitron takes pride in providing you with a complete Quality training package covering all your

organizational training needs by teaming up with the top training providers trainers and key note

speakers from around the globe

Harnessing the enterprise of those vital business executives who will make the difference creates

competitive advantages wealth and growth Aiming to enhance the caliber of both your companys

technical amp Administrative Personnel done through our international Team of consultants and

trainers that has a thorough understanding of the world of business as well as all technical issues

related

Our training courses and resources represent quality investment for your organization with a

complete list of Technical Management instructor led courses as well as localised Computer based

training software amp E-Learning modules covering a wider range of subjects

Teaming Up with the Best providers Worldwidehellip

Quality Management Administrative professional Sales Customer service and broad range soft

skills training

Scitron offers a complete list of courses serving a wide range of sectors from engineering

Production maintenance environmental science to economics amp management with a wide range of

industrial sectors such as telecommunications cement amp utilities as well as a much broader cross

section of the oil amp gas sector At the same time the range of subjects taught has broadened to

include specialist topics from many disciplines that effect most branches of industry business amp

commerce

Scitron

Overview

Scitron Training

Website httpwwwscitronwebcom

Scitron

EGYPT

64 El Merghany st Heliopolis

Cairo Egypt

TelFax 202 22917721

Cell 20 123153326

Scitron

Philippines

Unit 201 PDI Condominium

Banilad Cebu City

Philippines

Tel (032)416-2022 or (032)581-5818

Cell 09179986802

Scitron

Dubai

Alfattan building elkussais Suite 621

Tel 0097142619017

Cellphone 00971502932054

Scitron

USA

12728 Mustang Rd Houston Texas

USA 77057

Tel 281-992-5601

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 32: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

32

TLSA-The Leadership amp Sales

Academy

Stand amp Deliver McNeil amp Johnson

With 20 years experience at the cutting

edge of Leadership Training Sales

Management Training and Sales

Training The Leadership and Sales

Academy (TLSA) offers tailored

accountable and measurable solutions

A participative and experiential training

- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for

themselves and enjoying the process

McNeil amp Johnson has been in business

for over 20 years In 1985

Motorola University used our expertise

to develop a sales training program that

people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training

programs that have lsquolastingrsquo power

Cp Training Consortium Persona

The CP Training Consortium was

originally formed in 1996 to provide

Contracting and Procurement training

on an outsourced basis to Shell Group

companies Since 2000 however our

client base has expanded significantly

and includes organizations

Persona Global is a worldwide provider

of assessment tools and

methodologies for corporations facing

challenges in change leadership

communication organizational

alignment sales customer service and

management

Read more

Scitron

Strategic Partners

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 33: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

33

Scitron

Products

Business simulations Off the shelf Course Psychometric Assessment

Closing the sale coaching simulation

Field sales coaching simulation

High Yield Questioning coaching simulation

Leadership Style coaching simulation

Managing objections coaching simulation

Managing sales meetings coaching simulations

Motivating the team coaching simulation

Questions amp Active listening coaching simulation

Selling benefits coaching simulation

Vision goals amp strategy coaching simulation

Winning appointments coaching simulation

Leading the Sales Team Download

Managing Key Accounts - TLSA Download

Outstanding Business Leadership Download

Professional Selling Download

Professional Telesales Download

Training Resources

Public Courses Train the Trainer Tailored Training

Effective Business Writing

Presentation skills

Problem Solving amp Decision Making

Time Management

Train The Trainer Business Improvisation

Professional Sales Training

Soft skills training

Customer Service Training

Call Center Training

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 34: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

34

Scitron

References Clients

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 35: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

35

About

Professional Certificate

The Professional Certificate is a comprehensive program designed for

professionals looking for opportunity to build skills and knowledge in

specialized areas needed to make them excel in their career

Mini MBA Program

Talk the talk and walk the walk of the MBA holders Join the program

that equips you in 6-8 months with the key competencies taught in a full-

fledged MBA program yet in a cost-effective wayRead more

KNOWLEDGE Days

ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting

our loyal clients and is held once a month KNOWLEDGE aims at providing

valuable knowledge to its clients covering a new business topic every

month

Knowledge

Overview

Knowledge Academy

Website httpwwwscitronwebcom

Cairo

Branch

14 Ramo Gardens Intersection of El

Nasr Road with Omar Ebn Elkhatab

st Nasr City - Cairo - Egypt

Mobile 0100 009 7229

Tel 022 24192971ndash 24140203

E-mail infokegyptcom

Alexandria

Branch

Contact person Gasser Kamal

Mobile 0100 009 7221

E-mail Gkamalkegyptcom

Certificates Workshops

Sales Management

Management

Business Planning

Project Management

Operations Management

Marketing

Human Resource Management

Mini MBA Program

Professional Certificate

KNOWLEDGE Advanced Programs KAP

Construction Contracts Administration

Business in Practice Workshops

People Management in Practice

KNOWLEDGE Days

PMP Exam Preparation

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 36: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

36

1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers

bull Olympic Group

bull Bahgat Group

bull Crystal Asfour

bull CEMEX Egypt

bull Ceramica Cleopatra Group

bull Egyptian Cement Company (ECC) bull Ezz Steel

bull HI ndash PACK for Packaging Materials

bull Huawei Technologies

bull IT Worx

bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks

bull Ideavelopers

bull Global Brands

bull Alkan Telecom

bull Link dot net

bull Orange

bull Unilever Mashreq

bull Juhayna

bull Americana

bull Edita Food Industries

bull Sekem Group

bull BEYTI bull DOMTY

4-Pharmaceutical and Health Care 5-Automotive 6-Energy

bull Nahdi Medical Company KSA

bull AstraZeneca International bull Novartis Pharma

bull Eva Pharma

bull Riva Pharma

bull Sanofi Aventis

bull El-Ezaby Pharmacy

bull Dar Al Fouad Hospital

bull 57357 Hospital

bull Abou Ghaly Motors

bull Ghabour Auto

bull MCV

bull Bavarian Auto Group

bull Pirelli Egypt

bull OMATRA

bull Modern Motors

bull Arab Steel Fabrication Co bull ABB Arab

bull Al- Babtain ndash Egypt

bull Fathy Hassan Group

bull Siemens

bull Schneider Electric Egypt

bull VA Tech

7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental

Organizations

bull Egyptian General Petroleum Corporation EGPC

bull Enppi

bull Fayoum Gas

bull PICO Petroleum Services

bull Orascom Construction Industries

bull Talaat Mustafa Group

bull GHD Global bull Qatari Diar

bull Kharafi National

bull IslamWeb - Qater

bull Information and Decision Support Center (IDSC)

bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs

10-Food and Beverage and Hospitality Sector

bull BBA Food House

bull Conrad Hotels

bull Cilantro

bull La Poire

Scitron

Overview

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 37: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

37

Brilliance

Overview

About

We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields

so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality

and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the

caliber for trainees and consequently qualify them to enter the job market with more competence

Brilliance Tech

brilliancetechnet

Cairo 15 Tarablos St from Abbas Elakad

infront of Bank Misr Nasr City

Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84

E-Mail infobrilliancetechnet

For Technical Services Inquiries

Tel (+20)12 015 8881

E-Mail

mohamedbakrybrilliancetechn

et

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 38: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

38

Telecommunications

Mobile Communication

GSM

UMTS

HSPA

WiMax

LTE

Optimization amp Drive Test

Practical Visit for Telecom Sites

3G Optimization

Network Security

and VOIP

Cisco Certified Network

Network Security

VOIP

Advanced

Network Infrastructure

Cisco Certified Network

Infrastructure Network

Electronics Level 1

Electronics

Intro to Microcontroller

Electronics Level 2

1) Electronics

2) VHDL

3) Microcontroller (All types are

available)

Brilliance

Products Services

Management

Soft Skills

High Performance Team Work

Presentation Skills

Decision Making

How to Write CV

The Interview

Planning

Human Resource

Staffing ( Recruitment ndash Selection )

Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )

Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )

Maintenance ( Communications ndash Employee Relations )

External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )

Marketing

Marketing Definition

Marketing Environment ( Micro Environment ndash Macro Environment )

Marketing Strategies (STP ndash Pull amp Push )

Marketing Mix (4Ps)

Principles of Real World Market

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 39: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

39

Edge Consultants

Overview

About

Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you

communicate in a way to build a successful and strong relationships and control your anger how to discover your talents

how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy

Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our

desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue

happy fulfilled in their life

Our Commitment to you

The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our

coaches are the best in coaching

All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real

life experience in the subjects that they train In addition we invest in their professional development to maintain and develop

high standards

Class Service

We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you

Our support team are here to ensure experience of working with us is the 1st rate

We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo

We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our

courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum

We work on a confidential basis with many of our clients

Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world

Edge Consultants Website wwwedgeconsultantcom

Premises (435) 34 St Behind Fatma EL-

Sharbatly Mosque Fifth Settlement

New cairo

Cairo - Egypt

Post Name Mobile Email

Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom

Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom

Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom

Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom

Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom

Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom

Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom

IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 40: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

40

Zad Group

Overview

About

As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a

momentous specialization in the design development and delivery of Change Management Solutions

for human capital productivity that turns around organizational performance on both national and

regional levels

is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as

provide practical tools and solutions to support the change process and make it happen as desired

ZADChange hellip with infinite qualities

An ample range of business knowledge with extensive expertise in diverse areas of business

An accredited specialization in change management

An ability to consolidate and synergize inside and outside the organization with

Our creative and flexible range of solutions and ability to custom design processes to meet the

organizational goals by means of

Our credibility and trustworthy that enables us to work at all levels in the organization through

A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams

we work with that makes the positive change take place hellip effectively

Zad Group Website zadgrouporg

Hotline +(20) 12 39 978 22

Tel +(202) 22 69 02 92

+(202) 22 66 98 08

Fax +(202) 22 67 04 43

GSM +(20) 12 82 221 12

E-mail infozadgrouporg

hellipThe Change Master

hellip A training methodology like

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and

and loyaltyrdquohellip Operations Team

there are no participantsrsquo complaints that the

Management Amr El-Fass BPhSc MBA

General Manager

Waleed El-Deeb BPhSc ABNLP

Marketing Director

Osama Gado BPhSc

Operations Director

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 41: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

41

Zad Group

Products Solutions Methodologypartners

Talent Smart

About TalentSmartreg

EQ Assessment amp Training

Organizational EQ

Success Stories

Leading Bold Change

Why Penguins

The 8-step Model

Who should attend

Penguinese Journey

What People Say

LBC Guaranteed

Targeted Selection

As an Interviewer

An Everyday Story

Why TS

Impact of TS

What people say

Solutions

Methodology

ZADChange hellip A training methodology like no other

ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training

1 Training Needs Assessment (TNA)

Four main steps to conduct a training needs asses

2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it

3 All our programs are supported with a full training kit that consists of

During training

A training system that builds the change and delivers best results through

Post training

Evaluation and follow-up

wwwddiworldcom

wwwtalentsmartcom

wwwisbworldwidecom

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 42: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

42

Zad Group

ReferencesClients

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 43: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

43

ITS for Training

Overview

About

Vision

ITS plans to be the leading organization providing Recruiting Training and Consulting services

in the middle East and to take a position as the organization of choice when companies

require a strategic solutions that meet their specific indoor or outdoor requirement

Mission

ITS mission is to ensure that all Recruiting Training and Consulting services will have positive

impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business

Our Goals

To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions

To create a challenging smart and effective working experience within professional

programs

To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills

Edge Consultants Website httpedgeconsultantscom

Email infoits4trainingcom

Telephone (02) 226 195 77

Mobile (011) 0122780

Fax (02) 226 195 77

Address 10 Abd El-Halim El-Nagar St

Nasr CityCAIRO

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 44: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

44

Accreditations

ITS for Training

Products Training amp Consultancy Accreditations

Training Sector

Finance and Accounting

Accounting

Finance

Internal Audit

Information Technology

Operating Systems

ERP system

DataBase

Graphics

Programming

Networking

Other Courses

Management

Human Resources

General Management

Customer Service

Project Management

Marketing and Sales Certificate

Quality Management

Supply Chain

IT for Business

ITIL V3 Foundation

E-Marketing Diploma

Airline

Training of Trainers

Consultancy Sector

Human Resource Consulting Services

Establish new business

Integrated solutions

Vision mission and strategy

Organization Chart

Staffing plan

Job analysis and Job description

Recruitment

Interview and Selection decision

Training plan

Performance Evaluation

Salary and Benefit survey

Discipline System Policies

Problem solving

Human Resource Information System (HRIS)

Benefits of establishing accurate HRIS system

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 45: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

45

Career Gates

About

About

Career Gates the premium provider of British Training in Egypt is an initiative developed by

MSA University to provide the local community with the best professional learning

Our Vision To become the leading centre for Human Development and Professional

Learning in the region

Our Mission To provide a full spectrum of professional training programmes and workshops

that would develop our learnersrsquo soft and vocational skills and Knowledge

Career Gates offers a full range of training programmes and workshops that aim to provide

our learners with all the knowledge and skills required by their professional careers

This will enable you to fulfill both your personal and professional objectives whether it

Is advancing your line of work

Or preparing for employment

Or balancing your work life and personal life

In order to ensure that we fulfill all our learners needs we offer our courses in two sites

Our Main Campus MSA Dokki

And our satellite campus in 6th October

We provide the region with the best professional learning by cultivating programs and

providing many partnership agreements that ensure the best education and training services

around the world

Career Gates Website httpwwwcareergatesorg

Career Gates is located in Dokki Giza Egypt

Were in 13 El Mesaha st

+Registration and General Information

Tel (+2) (02) 33367846 | (+2) (02) 33371239

Fax (+2) (02) 33367844

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 46: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

46

MBA Route

Human Resources Diploma

Management Studies Diploma

Professional Management

Advanced Professional Management

Studies

Career Gates

Products Services

Soft Skills

General Management amp Soft Skills

bull Introduction to the Essence Management

bull How to become an effective manager

bull Strategic Management the only way to survive

bull Change Management Creativity and Innovation

Conflict and Crisis Management

bull Leadership enhances organization performance

bull Motivation Skills a way to enhance commitment loyalty and

performance

Team Building your way to become a learning organization

bull Knowledge Management your most important tacit asset

bull Planning and Control Tools and Techniques

bull Negotiation Skills

bull Business Writing

bull Communication Skills

bull Time Management

bull Effective Managerial Skills

bull Entrepreneurship and Business Ownership

bull Creative problem solving

bull Secretarial Skills and Office Management

bull Effective Supervisory Skills

bull Process Excellence

bull Report Writing

bull Team Work

Operations amp Quality Management

bull Procurement Management

bull Warehouse and Inventory Management

bull Re-Engineering Your Organization

bull Operations and Value Chain Management value creation

bull Logistics Management

bull Quality Management

bull Project Management

bull ISO 9001 2008 Requirements and Compliance

bull Developing the ISO 9001 - 2008 Documentation

bull Internal Quality Management System Auditing

bull Tools for Quality Improvement

bull Establishing an Environmental Management System (EMS)

According To ISO 14001

Soft Skills

Financial Management

bull Introduction to Finance Management

bull Corporate Finance Fundamentals

bull Financial Statements Analysis

bull Banking and Credit

bull Cost Accounting Management

bull Financial Feasibility Study

bull Financial Essentials for Non Financial Managers

Marketing Management

bull Introduction to Marketing Management

bull Strategic Marketing

bull E-marketing

bull Advertising Management

bull Customer Relationship Management

bull Customer Orientation

bull Customer Satisfaction

bull Sales Management

bull Customer Loyalty

bull Marketing Strategy

bull Selling Skills

bull Principles of Direct Marketing

2 Personal amp Professional Development 1 Business amp Management

Other personal amp professional Development

bull IELTS Program

bull General English Course

bull Business English Certificate

bull Spanish Program

4 Art amp Design

3 Cinema Gates

Fashion amp Clothing Diploma

Interior Design program

Photography Pro Courses

Fashion amp Jewelery Making

Introduction to Film Making

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 47: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

47

Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and

testing to schools colleges employers and other places of learning in the UK and internationally

One of the worlds oldest universities and leading academic centres and a self- governed community of scholars

Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions

The British Council is the UKs leading international organisation for educational and cultural relations

The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over

140 countries choose to study at Greenwich which is also a popular option for people from our local communities in

south-east London and Kent

The Canadian Chamber of Commerce in Egypt

The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide

range of educational training and technical assistance programs for organizations and individuals in the area of

Quality Management

Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses

operating in Egypt and the Arabian lrmGulf

Mircosoft

IBSS

Industrial Training Council

Career Gates

Strategic Partners

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 48: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

48

Skills Worldwide

About

About

Based in Dubai UAE Skills Worldwide is one of the most prominent research and development

centers in the fields of management and self-development skills around Africa and the Middle

East regions In its quest for outstanding accomplishments the company has started out its

journey as a training firm that aimed at enhancing the productivity of its cherished clients both

individuals and corporations however with the growing and mounting need for innovation and

customized disciplinary research the company has altered its fundamental activity and budged

its efforts more towards the realization of an effective RampD lab that is both autonomous and self-

sufficient

Despite the companys significant short-term life business it has managed to catch the attention

of many of its peers and attract numerous partners and franchisees from various parts of the

world a fact that simply highlights the companys eminent competitive spirit and long-term

strategic planning The company selects potential and compelling companies in the market and

grants them either partner or franchisee agreements after thoroughly and meticulously training

them and getting them to master its distinctive methodology and training programs As a matter

of fact Skills Worldwide itself is a result of the mergence and acquisition of various training

companies and service providers in Europe the Middle East and North Africa

Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main

driver for the companys continuous development and expansion which will ultimately result in

the fulfilment of its foremost goal to be a pioneer in the field of services research and

development This innovative culture directs the company to think of ways to forecast the

customer needs identify these needs as opportunities and then work on translating them into

beneficial services

Skills worldwide Website skills-worldwidecom

Operational Office Alexandria

Skills Worldwide

601 Horreya Avenue Zezinia Alexandria Egypt

Tel +20 (3)5759309 Fax +20 (3)5759309

Email infoukskills-worldwidecom

Regional Presence MEAfrica

HQ

United

Kingdom

Skills Worldwide

Address 72 New Bond Street London W1S

1RR

T +44 207 317 0636 F +44 207 514 99 11

Email infoukskills-worldwidecom

Our

franchising

community

Cairo

Skills Worldwide (Egypt Partner - Alex Off)

Villa 401 North El Choueifat New Cairo Tel

+202 2618 4422 cairoskills-

worldwidecom

Alexandria

Skills Worldwide (Egypt Partner ndash Alx off)

582 Horreya Road St Gleem

Tl +20 (3) 5858171 F +20 (3) 5858172

Email alexandriaskills-worldwidecom

Dubai

UAE

B-Conn Union House Building 5th floor

Port Saeed Road

T +971 4 211 5302F +971 4 211 5101

dubaiskills-worldwidecom

Khartoum

HampH Consultancy

office 21 6th floor El Fayhaa Trading

Center Ali Abdellatif st Khartoum st T

+249 1 8376 6153 F +249 1 8376 6154

khartoumskills-worldwidecom

Riyadh

KSA

EVARA Group

Email riyadhskills-worldwidecom

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 49: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

49

Ready Made Training Programs

Custom Made Training Programs

Training Needs Assessment

RampD Services

Content Development Center (CDC)

Innovation and Creation

Skills Worldwide

ProductsServices - Franchising

bull

bullbull

bullbull

Franchising Benefits

Brand Awareness

ControlAutonomy

Economies of Scale

Financing

Marketing

Speed to Market

Faster Return on Investment (ROI)

Operational Training

Franchisor Support

ProductService Innovation

So would you rather invent the toy or play with one ready-made

If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing

you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual

It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of

business to choose

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 50: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

50

Skills Worldwide

References Clients

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 51: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

51

Market Offering Products

bull Segments what segments not

participating in

bull Segment offer what

products AB offers for this

segment

bull Products positioning AB versus

trade

bull Competitive advantage for

products

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 52: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

International

affiliation Training Industrycom

Top 20 Leadership Training Companies (2011)

httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx

Top 20 Leadership Training Companies (2011)

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 53: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

53

bull TrainingIndustrycom continuously monitors the training marketplace looking for the best

providers of Leadership training services As part of our commitment to the industry and

service to our community members and website visitors we announce Top Company Lists to

help buyers of leadership training programs products and services choose a partner that

does it best Selection of the Top 20 Leadership Training Companies was based on the

following criteria

Thought leadership assessments or research to support programs

Strength of clients and audiences served

Geographic reach and participants trained

Company size and growth potential

Industry recognition innovation and impact

bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo

2011 Top 20 Leadership Training Companies

Training Industrycom

Product offering versus local market

Ranking world-wide

Interest in the Middle Eastworld-wide presence

Value adding to ABamp Associates

Cost implications ( Impact on product offering)

Commitment

Requirements

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 54: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

54

Leader Ship Training Company 2011 2010

Achieve Global X X

AMA ndash CMA X X

Blessing White X X

Center for Creative Leadership X X

DDI X X

Disney Institute X X

Duke X X

E Cornel X X

Element K X X

Franklin Covey X X

Harvard Business X

Hemsley Fraser X X

Impact X

Top 20 Leadership Training Companies

Training Industrycom

Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol

Leader Ship Training Company 2011 2010

Ken Blanchard X X

Kenxa X

Linkage X

Vangent X X

Wilson Learning X

Zenger Folkman X

PDI Ninth House X

QA X

Forum X

Linkage X

Richardson X

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 55: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

55

Top 20 Leadership Training Companies (2011)

Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson

DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence

People Management

Quality Service

Brand Loyalty

Inspiring Creativity

Business Excellence

Custom Programs

Program Design

Advisory Services

Design Lab

Learning Architecture

Restructuring LampE

Leaders as Teachers

Learning at Work

Team Based

The Loom

DEVELOPMENT PROGRAMS

The Extraordinary Leadertrade

The Inspiring Leadertrade

The Extraordinary Performertrade

The Extraordinary Coachtrade

FOLLOW-UP PROGRAMS

ActionPlan Mappertrade

The Extraordinary Leader Follow-Uptrade

ASSESSMENT amp MEASUREMENT

360-Degree Assessments

Organizational Employee Surveys

Team Surveys

Customized Surveys

SERVICES

Facilitation

Facilitator Certification

Independent Coaching Channel

Coaching The Extraordinary Leadertrade

Executive Coaching

Management and leadership development

Personal impact and effectiveness

Project management

PA Secretary Administrator

Credit and finance

Sales

Customer service

Marketing and PR

Publishing and media

Health amp safety

HR employment law and train the trainer

Develop Your Leaders

Invigorate Your Salesforce

Advance Workplace Learning

Deliver Your Customer Experience

Accelerate Execution

Sales Performance System

Readiness

Development

Sustainment

Europe London

Americas Asia India

Africa Johannesburg SAfrica

UTAH USA UK Forum has 14 offices around the world

Asia-Pacific Australia Hong KongIndiaJapanKorea

New Zealand Singapore

EMEA United Kingdom

North America Canada United States

Europe M-East Africa HQ

Asia-Pacific (APAC)

Latin America HQ

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 56: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

56

Top 20 Leadership Training Companies (2011)

AMA ndash CMA Blessing White

Center for

Creative

Leadership

DDI E Cornel Element K Franklin Covey Harvard Business

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 57: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

57

Top 20 Leadership Training Companies (2011)

Overview

Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 58: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

58

Sales Training Companies 2011 2010 2009 2008

Acclivus Solutions X X X X

Achieve Global X X

Action Selling X X X

Franklin Covy X X X X

Performance Methods inc X X X

Miller Helman X X X X

Richardson X X X X

Customer Centric Selling X X X

Tricore interactive X X X

Sales Performance Intrsquol X X X X

TAS Group X X X

The Brooks Group X X

Sandler Training X X

Wilson learning X X X

BCI X X

Forum Strategy Accelerated X

GP X X X

Huthwaite X X

Imparta X

AXIOM X

Porter Henry X X X

Corporate Vision Inc X X

Info Metrics X X

Revenue Storm X X

Mercuri X

ST International X X

Value Selling Associates X

M3 X

Integrity Solutions X

Knowledge Advantage X

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY

Page 59: Training & Consultancy Firms Market Overview Egypt › wp-content › uploads › 2018 › 08 › Business-Pl… · a. Crucial Conversations a. Promises, Promises! b. Gold of the

59

bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY