Upload
others
View
2
Download
0
Embed Size (px)
Citation preview
Training amp
Consultancy Firms
Market Overview
Egypt
Pillars Consultancy
wwwPILLARS-EGCOM
infopillars-egcom
2
Egypt Training Market Overview Table of Contents
LTC Leadership Training amp Consultancy
bull About LTC
bull Solutions
bull Assessment Tools
bull Partners
bull Key Clients by Sector
Dale Carnegie Overview
bull Curriculum Area
bull Assessment (Training Organizational Talent)
bull Government Agencies Individuals
bull References Clients (12)
LOGIC Overview
bull Management Training
bull Market Research
bull Management Consulting
bull Assessment Center
bull Clients
IMI
bull About
bull Strategic Partners
bull PublicTailor MadePrograms
bull Key Accounts
Aspire Overview
Scitron
bull Overview
bull Strategic Partners
bull Products
bull References Clients
bull Knowledge Overview
Brilliance
bull Overview
bull Products Services
bull Edge Consultants Overview
Zad Group
bull Overview
bull Solutions Methodologypartners
bull ReferencesClients
ITS for Training
bull Overview
bull Training amp Consultancy Accreditations
Career Gates
bull About
bull Products Services
bull Strategic Partners
Skills Worldwide
bull About
bull ProductsServices ndash Franchising
bull References Clients
International affiliation Training Industrycom
2011 Top 20 Leadership Training Companies Training Industrycom
Top 20 Leadership Training Companies Training Industrycom
3
Dale Carnegie Egyptdalecarnegiecom
LTC ltc-intlcom
Logic
Quest questcomeg
Scitron scitronwebcom
Knowledge Academy knowledgeacademycom
Edge Consultants wwwedgeconsultantscom -
Edgeconsultantcom
Aspire aspirecomeg
Brilliance brilliancetechnet
SETTEC settecorg
EBI ebigoveg
Insight
Training amp Consultancy
Egypt
Skills worldwide skills-worldwidecom
IMI-Intrsquol company for HR imiegyptcom
AUC Aucegyptedu
FTTC infofttcegorg
Career Gates careergatesorg
ZAD GROUP zadgrouporg
Top Business topbusinesscomeg
ITS its4trainingcom
AFB Consulting afbconsultingnet
Developers for training amp
consultancy developers-egyptcom
INTEC ndashIntrsquol Experts amp Consultants Association
intec-egcom
Premiere training company wwwpremier-egcom
ndash
4
Skills worldwide IMI
Regional
presence
Cairo Alexandria Dubai
UAE Khartoum Riyadh
KSA
implemented several
training programs in the
Middle East specifically
in Algeria Dubai Qatar
Syria and Yemen
Notes bull Owned by Mansour
amp Maghrabi
Offer
bull Ready Made Training
bull Custom Made Training
bull Training Needs
Assessment
bull RampD Services
bull Content Development
Centre
bull Innovation and Creation
bull E-Training
bull General Management
Programs
bull Vocational Programs
bull Ready Made
bull Tailored
bull Programs
Cambridge
ILKICCIPMP
Notes bull franchising community
bull Mainly approaching RampD
technique
bull Offering E Learning
Strategic
partner
ICCI
ILM
Cambridge
Key Segments
Market
Presence
Training amp Consultancy
Egypt
Key Insights
5
About LTC
Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are
to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and
soft skills training provider
Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by
conducting over than 1300 productive training sessions
Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation
for quality delivery in consultancy training leadership and organizational development To meet its increased demand the
company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest
firms spreading throughout the Middle East and North Africa
LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on
the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided
by the company values
Training Programs
LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their
organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact
business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all
learners will apply their new learning on the job
The company has a methodology based on achieving results through a building block model or track which is simple practical
logical sequential and achievable The experience with the application of the model has been proven to be successful in the
delivery of desired results In addition it helps in boosting training and development impact
International affiliates
To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken
Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door
who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning
Partners in success
Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now
providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury
DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more
Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most
recent famous and successful training program That will help the dedicated company achieve its main objective which is
unleashing human potential giving leaders of tomorrow the tools of success today
LTC Leadership Training amp Consultancy
About LTC
Leadership Training amp Consultancy
Website httpwwwltc-intlcomwhophp
Cairo HQ 6th of October
Villa 7 1st Touristic District PO Box 27 Mena
Garden City 6th of October Egypt
Tel (202) 383 717 21 23 29
Fax + (202) 383 785 46
Heliopolis Branch
41 El horya st 6th Floor Heliopolis Cairo
Tel + 202 241 77072 73
Fax +202241863 57
LTC
UAE
PO Box 4404 Office 217 2nd Floor Twin
Towers Building Baniyas Road
Deira Dubai UAE
Telephone number +971 (0) 42937094 ndash
055279 5079
Mobile+971 (0) 506772511
Fax +971 (0) 42088699
E-mail bdgltc-intlcom
LTC
Qatar
Telephone number +974 5300395
E-mail bdgltc-intlcom
HanyAlfy Board Member Amira Nassar Consultant
Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant
Hisham El Bakry Chairman amp Consultant Mona Labib Consultant
Tamer Hamdy Board Member
Zeinab Sherif Board Member amp Consultant
6
Evolve Lead Execute
As humans we continue to evolve
throughout our lives The following
programs provide tools knowledge
and skills to guide you in your
journey to becoming the person
that you desire to be
ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class
leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary
abilities to reach this elite level of leadership
Execution is the keystone to take
organizations from where they are to
where they want to be The ability to
deliver results is what differentiates world-
class organizations The following
solutions provide the tools necessary to
develop the knowledge skills and abilities
that will lead to execution
FranklinCovey FranklinCovey FranklinCovey
a 7 Habits of Highly Effective
People
b 7 Habits of Highly Effective
Associates
c 7 Habits Maximizer
d 7 Habits of Highly Effective
Teens
e 7 Habits of Highly Effective
Families
f Project Management
g Focus
a 7 Habits of Highly Effective Managers
b Four Roles of Leadership
c Four Disciplines of Execution
d Leadership
a Four Disciplines of Execution
b Helping Clients Succeed
MBTI Ken Blanchard Acumen Learning
a Meyers Briggs Type Indicator
a Situational Leadership II
b Situational Leadership II for Sales Leaders
c Situational Self Leadership
d Gung Ho
e Whale Done
f Coaching Essentials
g Situational Frontline Leadership
h Situational Team Leadership
i Creating Your Organizations Future
a Building Business Acumen
VitalSmarts Eagles Flight
a Crucial Conversations
a Promises Promises
b Gold of the Desert Kings
c Expedition Outback
d Windjammer
e Bridge
f Movies amp Moguls
g Rattlesnake Canyon
h Insightment
i Excelleron Council of the Marble Sta
VitalSmarts
a Crucial Conversations
b Crucial Confrontations
LTC Leadership Training amp Consultancy
Solutions
7
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
MBTI Assess Perception 360
The purpose of the Myers-Briggs Type Indicatorreg
(MBTI) personality inventory is to make the
theory of psychological types described by C G
Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly
random variation in the behavior is actually quite
orderly and consistent being due to basic
differences in the ways individuals prefer to use
their perception and judgment
bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system
Perception 360deg Feedback Multi-Rater Design Your Own
360deg Surveys
Perception 360deg Feedback Multi-Rater lets you design your
own 360deg surveys using our standard questions writing
your own survey questions or simply using our ready-made
surveys Your surveys can contain any number of questions
and have an unlimited number of respondents
Perception involves all the ways of becoming
aware of things people happenings or ideas
Judgment involves all the ways of coming to
conclusions about what has been perceived If
people differ systematically in what they perceive
and in how they reach conclusions then it is only
reasonable for them to differ correspondingly in
their interests reactions values motivations and
skills
In developing the Myers-Briggs Type Indicator
[instrument] the aim of Isabel Briggs Myers and
her mother Katharine Briggs was to make the
insights of type theory accessible to individuals and
groups They addressed the two related goals in the
developments and application of the MBTI
instrument
The identification of basic preferences of each of
the four dichotomies specified or implicit in Jungrsquos theory
The identification and description of the 16
distinctive personality types that result from the
interactions among the preferencesrdquo
Favorite world Do you prefer to focus on the outer
world or on your own inner world This is called
Extraversion (E) or Introversion (I)
Information Do you prefer to focus on the basic
information you take in or do you prefer to
interpret and add meaning This is called Sensing (S)
or Intuition (N)
Decisions When making decisions do you prefer to
first look at logic and consistency or first look at the
people and special circumstances This is called
ldquotype tablerdquo
ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines
Use ASSESS to assist in the selection of outside candidates and for the promotion
placement or development of internal managers supervisors and professionals ASSESS
is a state-of-the-art computer driven expert system that produces full psychological
evaluations from any Internet connection for use in the business environment These
tests measure many of the characteristics related to effective performance
Manage the assessment database evaluate candidates and print ASSESS Reports using
any Internet connection Candidates are able to log-in to the ASSESS testing site from
virtually anywhere around the world
All ASSESS reports are written in a concise straightforward manner and provide a
detailed description of the candidates Intellectual Abilities Work Approach and
Motivations Thinking Style Approach to Influencing or Supervising Others and
Interpersonal Style
Over 70 industry-specific templates are available
MEASURES
Key Dimensions of Personality and Intellectual Abilities
Thinking
Reflective Probing Organized Structured Serious Restrained Objective Factual
and Realistic Pragmatic
Working
Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration
Tolerance Need for Attention and Detail Interest
Relating
Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked
Positive about People Personal Insight Self-Control and Cultural Conformity
Intellectual Abilities and Potential
Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal
Comprehension and Numerical Abilities
What Does ASSESS Measure
The ASSESS Personality Survey contains a core of standard questions which measure
characteristics related to effective job performance This personality assessment is
bull Graphic profile bull List of key strengths and potential weaknesses
bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions
bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars
Benefits of Using Perception 360deg Feedback Multi-Rater
Assessments
bull Provides cost-effective feedback on a continuous basis
bull Fosters greater individual and work-group performance
bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units
bull Measures individual and organizational improvements over time
Perception 360deg Feedback Multi-Rater Measures Key
Leadership Skills
bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to
develop your own skill sets or mix and match with a
combination of yours and ours
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
2
Egypt Training Market Overview Table of Contents
LTC Leadership Training amp Consultancy
bull About LTC
bull Solutions
bull Assessment Tools
bull Partners
bull Key Clients by Sector
Dale Carnegie Overview
bull Curriculum Area
bull Assessment (Training Organizational Talent)
bull Government Agencies Individuals
bull References Clients (12)
LOGIC Overview
bull Management Training
bull Market Research
bull Management Consulting
bull Assessment Center
bull Clients
IMI
bull About
bull Strategic Partners
bull PublicTailor MadePrograms
bull Key Accounts
Aspire Overview
Scitron
bull Overview
bull Strategic Partners
bull Products
bull References Clients
bull Knowledge Overview
Brilliance
bull Overview
bull Products Services
bull Edge Consultants Overview
Zad Group
bull Overview
bull Solutions Methodologypartners
bull ReferencesClients
ITS for Training
bull Overview
bull Training amp Consultancy Accreditations
Career Gates
bull About
bull Products Services
bull Strategic Partners
Skills Worldwide
bull About
bull ProductsServices ndash Franchising
bull References Clients
International affiliation Training Industrycom
2011 Top 20 Leadership Training Companies Training Industrycom
Top 20 Leadership Training Companies Training Industrycom
3
Dale Carnegie Egyptdalecarnegiecom
LTC ltc-intlcom
Logic
Quest questcomeg
Scitron scitronwebcom
Knowledge Academy knowledgeacademycom
Edge Consultants wwwedgeconsultantscom -
Edgeconsultantcom
Aspire aspirecomeg
Brilliance brilliancetechnet
SETTEC settecorg
EBI ebigoveg
Insight
Training amp Consultancy
Egypt
Skills worldwide skills-worldwidecom
IMI-Intrsquol company for HR imiegyptcom
AUC Aucegyptedu
FTTC infofttcegorg
Career Gates careergatesorg
ZAD GROUP zadgrouporg
Top Business topbusinesscomeg
ITS its4trainingcom
AFB Consulting afbconsultingnet
Developers for training amp
consultancy developers-egyptcom
INTEC ndashIntrsquol Experts amp Consultants Association
intec-egcom
Premiere training company wwwpremier-egcom
ndash
4
Skills worldwide IMI
Regional
presence
Cairo Alexandria Dubai
UAE Khartoum Riyadh
KSA
implemented several
training programs in the
Middle East specifically
in Algeria Dubai Qatar
Syria and Yemen
Notes bull Owned by Mansour
amp Maghrabi
Offer
bull Ready Made Training
bull Custom Made Training
bull Training Needs
Assessment
bull RampD Services
bull Content Development
Centre
bull Innovation and Creation
bull E-Training
bull General Management
Programs
bull Vocational Programs
bull Ready Made
bull Tailored
bull Programs
Cambridge
ILKICCIPMP
Notes bull franchising community
bull Mainly approaching RampD
technique
bull Offering E Learning
Strategic
partner
ICCI
ILM
Cambridge
Key Segments
Market
Presence
Training amp Consultancy
Egypt
Key Insights
5
About LTC
Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are
to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and
soft skills training provider
Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by
conducting over than 1300 productive training sessions
Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation
for quality delivery in consultancy training leadership and organizational development To meet its increased demand the
company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest
firms spreading throughout the Middle East and North Africa
LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on
the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided
by the company values
Training Programs
LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their
organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact
business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all
learners will apply their new learning on the job
The company has a methodology based on achieving results through a building block model or track which is simple practical
logical sequential and achievable The experience with the application of the model has been proven to be successful in the
delivery of desired results In addition it helps in boosting training and development impact
International affiliates
To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken
Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door
who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning
Partners in success
Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now
providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury
DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more
Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most
recent famous and successful training program That will help the dedicated company achieve its main objective which is
unleashing human potential giving leaders of tomorrow the tools of success today
LTC Leadership Training amp Consultancy
About LTC
Leadership Training amp Consultancy
Website httpwwwltc-intlcomwhophp
Cairo HQ 6th of October
Villa 7 1st Touristic District PO Box 27 Mena
Garden City 6th of October Egypt
Tel (202) 383 717 21 23 29
Fax + (202) 383 785 46
Heliopolis Branch
41 El horya st 6th Floor Heliopolis Cairo
Tel + 202 241 77072 73
Fax +202241863 57
LTC
UAE
PO Box 4404 Office 217 2nd Floor Twin
Towers Building Baniyas Road
Deira Dubai UAE
Telephone number +971 (0) 42937094 ndash
055279 5079
Mobile+971 (0) 506772511
Fax +971 (0) 42088699
E-mail bdgltc-intlcom
LTC
Qatar
Telephone number +974 5300395
E-mail bdgltc-intlcom
HanyAlfy Board Member Amira Nassar Consultant
Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant
Hisham El Bakry Chairman amp Consultant Mona Labib Consultant
Tamer Hamdy Board Member
Zeinab Sherif Board Member amp Consultant
6
Evolve Lead Execute
As humans we continue to evolve
throughout our lives The following
programs provide tools knowledge
and skills to guide you in your
journey to becoming the person
that you desire to be
ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class
leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary
abilities to reach this elite level of leadership
Execution is the keystone to take
organizations from where they are to
where they want to be The ability to
deliver results is what differentiates world-
class organizations The following
solutions provide the tools necessary to
develop the knowledge skills and abilities
that will lead to execution
FranklinCovey FranklinCovey FranklinCovey
a 7 Habits of Highly Effective
People
b 7 Habits of Highly Effective
Associates
c 7 Habits Maximizer
d 7 Habits of Highly Effective
Teens
e 7 Habits of Highly Effective
Families
f Project Management
g Focus
a 7 Habits of Highly Effective Managers
b Four Roles of Leadership
c Four Disciplines of Execution
d Leadership
a Four Disciplines of Execution
b Helping Clients Succeed
MBTI Ken Blanchard Acumen Learning
a Meyers Briggs Type Indicator
a Situational Leadership II
b Situational Leadership II for Sales Leaders
c Situational Self Leadership
d Gung Ho
e Whale Done
f Coaching Essentials
g Situational Frontline Leadership
h Situational Team Leadership
i Creating Your Organizations Future
a Building Business Acumen
VitalSmarts Eagles Flight
a Crucial Conversations
a Promises Promises
b Gold of the Desert Kings
c Expedition Outback
d Windjammer
e Bridge
f Movies amp Moguls
g Rattlesnake Canyon
h Insightment
i Excelleron Council of the Marble Sta
VitalSmarts
a Crucial Conversations
b Crucial Confrontations
LTC Leadership Training amp Consultancy
Solutions
7
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
MBTI Assess Perception 360
The purpose of the Myers-Briggs Type Indicatorreg
(MBTI) personality inventory is to make the
theory of psychological types described by C G
Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly
random variation in the behavior is actually quite
orderly and consistent being due to basic
differences in the ways individuals prefer to use
their perception and judgment
bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system
Perception 360deg Feedback Multi-Rater Design Your Own
360deg Surveys
Perception 360deg Feedback Multi-Rater lets you design your
own 360deg surveys using our standard questions writing
your own survey questions or simply using our ready-made
surveys Your surveys can contain any number of questions
and have an unlimited number of respondents
Perception involves all the ways of becoming
aware of things people happenings or ideas
Judgment involves all the ways of coming to
conclusions about what has been perceived If
people differ systematically in what they perceive
and in how they reach conclusions then it is only
reasonable for them to differ correspondingly in
their interests reactions values motivations and
skills
In developing the Myers-Briggs Type Indicator
[instrument] the aim of Isabel Briggs Myers and
her mother Katharine Briggs was to make the
insights of type theory accessible to individuals and
groups They addressed the two related goals in the
developments and application of the MBTI
instrument
The identification of basic preferences of each of
the four dichotomies specified or implicit in Jungrsquos theory
The identification and description of the 16
distinctive personality types that result from the
interactions among the preferencesrdquo
Favorite world Do you prefer to focus on the outer
world or on your own inner world This is called
Extraversion (E) or Introversion (I)
Information Do you prefer to focus on the basic
information you take in or do you prefer to
interpret and add meaning This is called Sensing (S)
or Intuition (N)
Decisions When making decisions do you prefer to
first look at logic and consistency or first look at the
people and special circumstances This is called
ldquotype tablerdquo
ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines
Use ASSESS to assist in the selection of outside candidates and for the promotion
placement or development of internal managers supervisors and professionals ASSESS
is a state-of-the-art computer driven expert system that produces full psychological
evaluations from any Internet connection for use in the business environment These
tests measure many of the characteristics related to effective performance
Manage the assessment database evaluate candidates and print ASSESS Reports using
any Internet connection Candidates are able to log-in to the ASSESS testing site from
virtually anywhere around the world
All ASSESS reports are written in a concise straightforward manner and provide a
detailed description of the candidates Intellectual Abilities Work Approach and
Motivations Thinking Style Approach to Influencing or Supervising Others and
Interpersonal Style
Over 70 industry-specific templates are available
MEASURES
Key Dimensions of Personality and Intellectual Abilities
Thinking
Reflective Probing Organized Structured Serious Restrained Objective Factual
and Realistic Pragmatic
Working
Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration
Tolerance Need for Attention and Detail Interest
Relating
Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked
Positive about People Personal Insight Self-Control and Cultural Conformity
Intellectual Abilities and Potential
Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal
Comprehension and Numerical Abilities
What Does ASSESS Measure
The ASSESS Personality Survey contains a core of standard questions which measure
characteristics related to effective job performance This personality assessment is
bull Graphic profile bull List of key strengths and potential weaknesses
bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions
bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars
Benefits of Using Perception 360deg Feedback Multi-Rater
Assessments
bull Provides cost-effective feedback on a continuous basis
bull Fosters greater individual and work-group performance
bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units
bull Measures individual and organizational improvements over time
Perception 360deg Feedback Multi-Rater Measures Key
Leadership Skills
bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to
develop your own skill sets or mix and match with a
combination of yours and ours
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
3
Dale Carnegie Egyptdalecarnegiecom
LTC ltc-intlcom
Logic
Quest questcomeg
Scitron scitronwebcom
Knowledge Academy knowledgeacademycom
Edge Consultants wwwedgeconsultantscom -
Edgeconsultantcom
Aspire aspirecomeg
Brilliance brilliancetechnet
SETTEC settecorg
EBI ebigoveg
Insight
Training amp Consultancy
Egypt
Skills worldwide skills-worldwidecom
IMI-Intrsquol company for HR imiegyptcom
AUC Aucegyptedu
FTTC infofttcegorg
Career Gates careergatesorg
ZAD GROUP zadgrouporg
Top Business topbusinesscomeg
ITS its4trainingcom
AFB Consulting afbconsultingnet
Developers for training amp
consultancy developers-egyptcom
INTEC ndashIntrsquol Experts amp Consultants Association
intec-egcom
Premiere training company wwwpremier-egcom
ndash
4
Skills worldwide IMI
Regional
presence
Cairo Alexandria Dubai
UAE Khartoum Riyadh
KSA
implemented several
training programs in the
Middle East specifically
in Algeria Dubai Qatar
Syria and Yemen
Notes bull Owned by Mansour
amp Maghrabi
Offer
bull Ready Made Training
bull Custom Made Training
bull Training Needs
Assessment
bull RampD Services
bull Content Development
Centre
bull Innovation and Creation
bull E-Training
bull General Management
Programs
bull Vocational Programs
bull Ready Made
bull Tailored
bull Programs
Cambridge
ILKICCIPMP
Notes bull franchising community
bull Mainly approaching RampD
technique
bull Offering E Learning
Strategic
partner
ICCI
ILM
Cambridge
Key Segments
Market
Presence
Training amp Consultancy
Egypt
Key Insights
5
About LTC
Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are
to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and
soft skills training provider
Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by
conducting over than 1300 productive training sessions
Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation
for quality delivery in consultancy training leadership and organizational development To meet its increased demand the
company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest
firms spreading throughout the Middle East and North Africa
LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on
the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided
by the company values
Training Programs
LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their
organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact
business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all
learners will apply their new learning on the job
The company has a methodology based on achieving results through a building block model or track which is simple practical
logical sequential and achievable The experience with the application of the model has been proven to be successful in the
delivery of desired results In addition it helps in boosting training and development impact
International affiliates
To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken
Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door
who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning
Partners in success
Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now
providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury
DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more
Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most
recent famous and successful training program That will help the dedicated company achieve its main objective which is
unleashing human potential giving leaders of tomorrow the tools of success today
LTC Leadership Training amp Consultancy
About LTC
Leadership Training amp Consultancy
Website httpwwwltc-intlcomwhophp
Cairo HQ 6th of October
Villa 7 1st Touristic District PO Box 27 Mena
Garden City 6th of October Egypt
Tel (202) 383 717 21 23 29
Fax + (202) 383 785 46
Heliopolis Branch
41 El horya st 6th Floor Heliopolis Cairo
Tel + 202 241 77072 73
Fax +202241863 57
LTC
UAE
PO Box 4404 Office 217 2nd Floor Twin
Towers Building Baniyas Road
Deira Dubai UAE
Telephone number +971 (0) 42937094 ndash
055279 5079
Mobile+971 (0) 506772511
Fax +971 (0) 42088699
E-mail bdgltc-intlcom
LTC
Qatar
Telephone number +974 5300395
E-mail bdgltc-intlcom
HanyAlfy Board Member Amira Nassar Consultant
Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant
Hisham El Bakry Chairman amp Consultant Mona Labib Consultant
Tamer Hamdy Board Member
Zeinab Sherif Board Member amp Consultant
6
Evolve Lead Execute
As humans we continue to evolve
throughout our lives The following
programs provide tools knowledge
and skills to guide you in your
journey to becoming the person
that you desire to be
ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class
leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary
abilities to reach this elite level of leadership
Execution is the keystone to take
organizations from where they are to
where they want to be The ability to
deliver results is what differentiates world-
class organizations The following
solutions provide the tools necessary to
develop the knowledge skills and abilities
that will lead to execution
FranklinCovey FranklinCovey FranklinCovey
a 7 Habits of Highly Effective
People
b 7 Habits of Highly Effective
Associates
c 7 Habits Maximizer
d 7 Habits of Highly Effective
Teens
e 7 Habits of Highly Effective
Families
f Project Management
g Focus
a 7 Habits of Highly Effective Managers
b Four Roles of Leadership
c Four Disciplines of Execution
d Leadership
a Four Disciplines of Execution
b Helping Clients Succeed
MBTI Ken Blanchard Acumen Learning
a Meyers Briggs Type Indicator
a Situational Leadership II
b Situational Leadership II for Sales Leaders
c Situational Self Leadership
d Gung Ho
e Whale Done
f Coaching Essentials
g Situational Frontline Leadership
h Situational Team Leadership
i Creating Your Organizations Future
a Building Business Acumen
VitalSmarts Eagles Flight
a Crucial Conversations
a Promises Promises
b Gold of the Desert Kings
c Expedition Outback
d Windjammer
e Bridge
f Movies amp Moguls
g Rattlesnake Canyon
h Insightment
i Excelleron Council of the Marble Sta
VitalSmarts
a Crucial Conversations
b Crucial Confrontations
LTC Leadership Training amp Consultancy
Solutions
7
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
MBTI Assess Perception 360
The purpose of the Myers-Briggs Type Indicatorreg
(MBTI) personality inventory is to make the
theory of psychological types described by C G
Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly
random variation in the behavior is actually quite
orderly and consistent being due to basic
differences in the ways individuals prefer to use
their perception and judgment
bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system
Perception 360deg Feedback Multi-Rater Design Your Own
360deg Surveys
Perception 360deg Feedback Multi-Rater lets you design your
own 360deg surveys using our standard questions writing
your own survey questions or simply using our ready-made
surveys Your surveys can contain any number of questions
and have an unlimited number of respondents
Perception involves all the ways of becoming
aware of things people happenings or ideas
Judgment involves all the ways of coming to
conclusions about what has been perceived If
people differ systematically in what they perceive
and in how they reach conclusions then it is only
reasonable for them to differ correspondingly in
their interests reactions values motivations and
skills
In developing the Myers-Briggs Type Indicator
[instrument] the aim of Isabel Briggs Myers and
her mother Katharine Briggs was to make the
insights of type theory accessible to individuals and
groups They addressed the two related goals in the
developments and application of the MBTI
instrument
The identification of basic preferences of each of
the four dichotomies specified or implicit in Jungrsquos theory
The identification and description of the 16
distinctive personality types that result from the
interactions among the preferencesrdquo
Favorite world Do you prefer to focus on the outer
world or on your own inner world This is called
Extraversion (E) or Introversion (I)
Information Do you prefer to focus on the basic
information you take in or do you prefer to
interpret and add meaning This is called Sensing (S)
or Intuition (N)
Decisions When making decisions do you prefer to
first look at logic and consistency or first look at the
people and special circumstances This is called
ldquotype tablerdquo
ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines
Use ASSESS to assist in the selection of outside candidates and for the promotion
placement or development of internal managers supervisors and professionals ASSESS
is a state-of-the-art computer driven expert system that produces full psychological
evaluations from any Internet connection for use in the business environment These
tests measure many of the characteristics related to effective performance
Manage the assessment database evaluate candidates and print ASSESS Reports using
any Internet connection Candidates are able to log-in to the ASSESS testing site from
virtually anywhere around the world
All ASSESS reports are written in a concise straightforward manner and provide a
detailed description of the candidates Intellectual Abilities Work Approach and
Motivations Thinking Style Approach to Influencing or Supervising Others and
Interpersonal Style
Over 70 industry-specific templates are available
MEASURES
Key Dimensions of Personality and Intellectual Abilities
Thinking
Reflective Probing Organized Structured Serious Restrained Objective Factual
and Realistic Pragmatic
Working
Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration
Tolerance Need for Attention and Detail Interest
Relating
Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked
Positive about People Personal Insight Self-Control and Cultural Conformity
Intellectual Abilities and Potential
Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal
Comprehension and Numerical Abilities
What Does ASSESS Measure
The ASSESS Personality Survey contains a core of standard questions which measure
characteristics related to effective job performance This personality assessment is
bull Graphic profile bull List of key strengths and potential weaknesses
bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions
bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars
Benefits of Using Perception 360deg Feedback Multi-Rater
Assessments
bull Provides cost-effective feedback on a continuous basis
bull Fosters greater individual and work-group performance
bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units
bull Measures individual and organizational improvements over time
Perception 360deg Feedback Multi-Rater Measures Key
Leadership Skills
bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to
develop your own skill sets or mix and match with a
combination of yours and ours
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
4
Skills worldwide IMI
Regional
presence
Cairo Alexandria Dubai
UAE Khartoum Riyadh
KSA
implemented several
training programs in the
Middle East specifically
in Algeria Dubai Qatar
Syria and Yemen
Notes bull Owned by Mansour
amp Maghrabi
Offer
bull Ready Made Training
bull Custom Made Training
bull Training Needs
Assessment
bull RampD Services
bull Content Development
Centre
bull Innovation and Creation
bull E-Training
bull General Management
Programs
bull Vocational Programs
bull Ready Made
bull Tailored
bull Programs
Cambridge
ILKICCIPMP
Notes bull franchising community
bull Mainly approaching RampD
technique
bull Offering E Learning
Strategic
partner
ICCI
ILM
Cambridge
Key Segments
Market
Presence
Training amp Consultancy
Egypt
Key Insights
5
About LTC
Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are
to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and
soft skills training provider
Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by
conducting over than 1300 productive training sessions
Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation
for quality delivery in consultancy training leadership and organizational development To meet its increased demand the
company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest
firms spreading throughout the Middle East and North Africa
LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on
the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided
by the company values
Training Programs
LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their
organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact
business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all
learners will apply their new learning on the job
The company has a methodology based on achieving results through a building block model or track which is simple practical
logical sequential and achievable The experience with the application of the model has been proven to be successful in the
delivery of desired results In addition it helps in boosting training and development impact
International affiliates
To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken
Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door
who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning
Partners in success
Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now
providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury
DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more
Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most
recent famous and successful training program That will help the dedicated company achieve its main objective which is
unleashing human potential giving leaders of tomorrow the tools of success today
LTC Leadership Training amp Consultancy
About LTC
Leadership Training amp Consultancy
Website httpwwwltc-intlcomwhophp
Cairo HQ 6th of October
Villa 7 1st Touristic District PO Box 27 Mena
Garden City 6th of October Egypt
Tel (202) 383 717 21 23 29
Fax + (202) 383 785 46
Heliopolis Branch
41 El horya st 6th Floor Heliopolis Cairo
Tel + 202 241 77072 73
Fax +202241863 57
LTC
UAE
PO Box 4404 Office 217 2nd Floor Twin
Towers Building Baniyas Road
Deira Dubai UAE
Telephone number +971 (0) 42937094 ndash
055279 5079
Mobile+971 (0) 506772511
Fax +971 (0) 42088699
E-mail bdgltc-intlcom
LTC
Qatar
Telephone number +974 5300395
E-mail bdgltc-intlcom
HanyAlfy Board Member Amira Nassar Consultant
Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant
Hisham El Bakry Chairman amp Consultant Mona Labib Consultant
Tamer Hamdy Board Member
Zeinab Sherif Board Member amp Consultant
6
Evolve Lead Execute
As humans we continue to evolve
throughout our lives The following
programs provide tools knowledge
and skills to guide you in your
journey to becoming the person
that you desire to be
ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class
leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary
abilities to reach this elite level of leadership
Execution is the keystone to take
organizations from where they are to
where they want to be The ability to
deliver results is what differentiates world-
class organizations The following
solutions provide the tools necessary to
develop the knowledge skills and abilities
that will lead to execution
FranklinCovey FranklinCovey FranklinCovey
a 7 Habits of Highly Effective
People
b 7 Habits of Highly Effective
Associates
c 7 Habits Maximizer
d 7 Habits of Highly Effective
Teens
e 7 Habits of Highly Effective
Families
f Project Management
g Focus
a 7 Habits of Highly Effective Managers
b Four Roles of Leadership
c Four Disciplines of Execution
d Leadership
a Four Disciplines of Execution
b Helping Clients Succeed
MBTI Ken Blanchard Acumen Learning
a Meyers Briggs Type Indicator
a Situational Leadership II
b Situational Leadership II for Sales Leaders
c Situational Self Leadership
d Gung Ho
e Whale Done
f Coaching Essentials
g Situational Frontline Leadership
h Situational Team Leadership
i Creating Your Organizations Future
a Building Business Acumen
VitalSmarts Eagles Flight
a Crucial Conversations
a Promises Promises
b Gold of the Desert Kings
c Expedition Outback
d Windjammer
e Bridge
f Movies amp Moguls
g Rattlesnake Canyon
h Insightment
i Excelleron Council of the Marble Sta
VitalSmarts
a Crucial Conversations
b Crucial Confrontations
LTC Leadership Training amp Consultancy
Solutions
7
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
MBTI Assess Perception 360
The purpose of the Myers-Briggs Type Indicatorreg
(MBTI) personality inventory is to make the
theory of psychological types described by C G
Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly
random variation in the behavior is actually quite
orderly and consistent being due to basic
differences in the ways individuals prefer to use
their perception and judgment
bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system
Perception 360deg Feedback Multi-Rater Design Your Own
360deg Surveys
Perception 360deg Feedback Multi-Rater lets you design your
own 360deg surveys using our standard questions writing
your own survey questions or simply using our ready-made
surveys Your surveys can contain any number of questions
and have an unlimited number of respondents
Perception involves all the ways of becoming
aware of things people happenings or ideas
Judgment involves all the ways of coming to
conclusions about what has been perceived If
people differ systematically in what they perceive
and in how they reach conclusions then it is only
reasonable for them to differ correspondingly in
their interests reactions values motivations and
skills
In developing the Myers-Briggs Type Indicator
[instrument] the aim of Isabel Briggs Myers and
her mother Katharine Briggs was to make the
insights of type theory accessible to individuals and
groups They addressed the two related goals in the
developments and application of the MBTI
instrument
The identification of basic preferences of each of
the four dichotomies specified or implicit in Jungrsquos theory
The identification and description of the 16
distinctive personality types that result from the
interactions among the preferencesrdquo
Favorite world Do you prefer to focus on the outer
world or on your own inner world This is called
Extraversion (E) or Introversion (I)
Information Do you prefer to focus on the basic
information you take in or do you prefer to
interpret and add meaning This is called Sensing (S)
or Intuition (N)
Decisions When making decisions do you prefer to
first look at logic and consistency or first look at the
people and special circumstances This is called
ldquotype tablerdquo
ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines
Use ASSESS to assist in the selection of outside candidates and for the promotion
placement or development of internal managers supervisors and professionals ASSESS
is a state-of-the-art computer driven expert system that produces full psychological
evaluations from any Internet connection for use in the business environment These
tests measure many of the characteristics related to effective performance
Manage the assessment database evaluate candidates and print ASSESS Reports using
any Internet connection Candidates are able to log-in to the ASSESS testing site from
virtually anywhere around the world
All ASSESS reports are written in a concise straightforward manner and provide a
detailed description of the candidates Intellectual Abilities Work Approach and
Motivations Thinking Style Approach to Influencing or Supervising Others and
Interpersonal Style
Over 70 industry-specific templates are available
MEASURES
Key Dimensions of Personality and Intellectual Abilities
Thinking
Reflective Probing Organized Structured Serious Restrained Objective Factual
and Realistic Pragmatic
Working
Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration
Tolerance Need for Attention and Detail Interest
Relating
Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked
Positive about People Personal Insight Self-Control and Cultural Conformity
Intellectual Abilities and Potential
Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal
Comprehension and Numerical Abilities
What Does ASSESS Measure
The ASSESS Personality Survey contains a core of standard questions which measure
characteristics related to effective job performance This personality assessment is
bull Graphic profile bull List of key strengths and potential weaknesses
bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions
bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars
Benefits of Using Perception 360deg Feedback Multi-Rater
Assessments
bull Provides cost-effective feedback on a continuous basis
bull Fosters greater individual and work-group performance
bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units
bull Measures individual and organizational improvements over time
Perception 360deg Feedback Multi-Rater Measures Key
Leadership Skills
bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to
develop your own skill sets or mix and match with a
combination of yours and ours
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
5
About LTC
Leadership Training and Consultancy (LTC) is a dynamic company dedicated to taking people and organizations from where they are
to where they want to be A decade of hard work dedication and commitment helped LTC become Egyptrsquos leading consultancy and
soft skills training provider
Throughout the past 10 years LTC gained the trust of more than 28000 participants representing more than 160 clients by
conducting over than 1300 productive training sessions
Focusing on employees as the backbone of companies and the source of their greatest strength LTC has established a reputation
for quality delivery in consultancy training leadership and organizational development To meet its increased demand the
company has set up sister companies in Qatar and UAE with more to come Now they provide their services to most of the biggest
firms spreading throughout the Middle East and North Africa
LTC is committed to making a difference in peoples lives moving them and their organizations to great performance working on
the organizationrsquos soft assets unleashing the hidden potentials within people and creating a healthy working environment guided
by the company values
Training Programs
LTC training programs are professional and up-to-date in a manner that unleashes the power and potential of the people in their
organizations for the common good All the programs provided are designed to reach far beyond the training event and to impact
business results Instead of using traditional training processes they utilize activities that significantly increase the likelihood that all
learners will apply their new learning on the job
The company has a methodology based on achieving results through a building block model or track which is simple practical
logical sequential and achievable The experience with the application of the model has been proven to be successful in the
delivery of desired results In addition it helps in boosting training and development impact
International affiliates
To provide all clients with top quality service LTC is working in cooperation with the world class international partners Ken
Blanchard Franklin Covey (only in Egypt) Eaglersquos Flight Acumen Learning Vital Smarts and Maximum Potential and recently Door
who are all global leaders in the delivery of practical training programs productivity tools leadership and workplace learning
Partners in success
Upon LTC success in spreading the awareness of the importance of soft skills training in every business the company is now
providing services for firms working in various fields across the Middle East These household names include the likes of Cadbury
DHL Etisalat Exxon Mobil OTI Henkel Microsoft NBE Pepsi Schlumberger Vodafone WHO Oracle CIB NSGB and many more
Simply put LTC will always be there to its valuable partners ready with an excellent updated profile composed with the most
recent famous and successful training program That will help the dedicated company achieve its main objective which is
unleashing human potential giving leaders of tomorrow the tools of success today
LTC Leadership Training amp Consultancy
About LTC
Leadership Training amp Consultancy
Website httpwwwltc-intlcomwhophp
Cairo HQ 6th of October
Villa 7 1st Touristic District PO Box 27 Mena
Garden City 6th of October Egypt
Tel (202) 383 717 21 23 29
Fax + (202) 383 785 46
Heliopolis Branch
41 El horya st 6th Floor Heliopolis Cairo
Tel + 202 241 77072 73
Fax +202241863 57
LTC
UAE
PO Box 4404 Office 217 2nd Floor Twin
Towers Building Baniyas Road
Deira Dubai UAE
Telephone number +971 (0) 42937094 ndash
055279 5079
Mobile+971 (0) 506772511
Fax +971 (0) 42088699
E-mail bdgltc-intlcom
LTC
Qatar
Telephone number +974 5300395
E-mail bdgltc-intlcom
HanyAlfy Board Member Amira Nassar Consultant
Hazem Hamdy Managing Director amp Consultant Emad Mahmoud Consultant
Hisham El Bakry Chairman amp Consultant Mona Labib Consultant
Tamer Hamdy Board Member
Zeinab Sherif Board Member amp Consultant
6
Evolve Lead Execute
As humans we continue to evolve
throughout our lives The following
programs provide tools knowledge
and skills to guide you in your
journey to becoming the person
that you desire to be
ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class
leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary
abilities to reach this elite level of leadership
Execution is the keystone to take
organizations from where they are to
where they want to be The ability to
deliver results is what differentiates world-
class organizations The following
solutions provide the tools necessary to
develop the knowledge skills and abilities
that will lead to execution
FranklinCovey FranklinCovey FranklinCovey
a 7 Habits of Highly Effective
People
b 7 Habits of Highly Effective
Associates
c 7 Habits Maximizer
d 7 Habits of Highly Effective
Teens
e 7 Habits of Highly Effective
Families
f Project Management
g Focus
a 7 Habits of Highly Effective Managers
b Four Roles of Leadership
c Four Disciplines of Execution
d Leadership
a Four Disciplines of Execution
b Helping Clients Succeed
MBTI Ken Blanchard Acumen Learning
a Meyers Briggs Type Indicator
a Situational Leadership II
b Situational Leadership II for Sales Leaders
c Situational Self Leadership
d Gung Ho
e Whale Done
f Coaching Essentials
g Situational Frontline Leadership
h Situational Team Leadership
i Creating Your Organizations Future
a Building Business Acumen
VitalSmarts Eagles Flight
a Crucial Conversations
a Promises Promises
b Gold of the Desert Kings
c Expedition Outback
d Windjammer
e Bridge
f Movies amp Moguls
g Rattlesnake Canyon
h Insightment
i Excelleron Council of the Marble Sta
VitalSmarts
a Crucial Conversations
b Crucial Confrontations
LTC Leadership Training amp Consultancy
Solutions
7
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
MBTI Assess Perception 360
The purpose of the Myers-Briggs Type Indicatorreg
(MBTI) personality inventory is to make the
theory of psychological types described by C G
Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly
random variation in the behavior is actually quite
orderly and consistent being due to basic
differences in the ways individuals prefer to use
their perception and judgment
bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system
Perception 360deg Feedback Multi-Rater Design Your Own
360deg Surveys
Perception 360deg Feedback Multi-Rater lets you design your
own 360deg surveys using our standard questions writing
your own survey questions or simply using our ready-made
surveys Your surveys can contain any number of questions
and have an unlimited number of respondents
Perception involves all the ways of becoming
aware of things people happenings or ideas
Judgment involves all the ways of coming to
conclusions about what has been perceived If
people differ systematically in what they perceive
and in how they reach conclusions then it is only
reasonable for them to differ correspondingly in
their interests reactions values motivations and
skills
In developing the Myers-Briggs Type Indicator
[instrument] the aim of Isabel Briggs Myers and
her mother Katharine Briggs was to make the
insights of type theory accessible to individuals and
groups They addressed the two related goals in the
developments and application of the MBTI
instrument
The identification of basic preferences of each of
the four dichotomies specified or implicit in Jungrsquos theory
The identification and description of the 16
distinctive personality types that result from the
interactions among the preferencesrdquo
Favorite world Do you prefer to focus on the outer
world or on your own inner world This is called
Extraversion (E) or Introversion (I)
Information Do you prefer to focus on the basic
information you take in or do you prefer to
interpret and add meaning This is called Sensing (S)
or Intuition (N)
Decisions When making decisions do you prefer to
first look at logic and consistency or first look at the
people and special circumstances This is called
ldquotype tablerdquo
ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines
Use ASSESS to assist in the selection of outside candidates and for the promotion
placement or development of internal managers supervisors and professionals ASSESS
is a state-of-the-art computer driven expert system that produces full psychological
evaluations from any Internet connection for use in the business environment These
tests measure many of the characteristics related to effective performance
Manage the assessment database evaluate candidates and print ASSESS Reports using
any Internet connection Candidates are able to log-in to the ASSESS testing site from
virtually anywhere around the world
All ASSESS reports are written in a concise straightforward manner and provide a
detailed description of the candidates Intellectual Abilities Work Approach and
Motivations Thinking Style Approach to Influencing or Supervising Others and
Interpersonal Style
Over 70 industry-specific templates are available
MEASURES
Key Dimensions of Personality and Intellectual Abilities
Thinking
Reflective Probing Organized Structured Serious Restrained Objective Factual
and Realistic Pragmatic
Working
Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration
Tolerance Need for Attention and Detail Interest
Relating
Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked
Positive about People Personal Insight Self-Control and Cultural Conformity
Intellectual Abilities and Potential
Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal
Comprehension and Numerical Abilities
What Does ASSESS Measure
The ASSESS Personality Survey contains a core of standard questions which measure
characteristics related to effective job performance This personality assessment is
bull Graphic profile bull List of key strengths and potential weaknesses
bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions
bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars
Benefits of Using Perception 360deg Feedback Multi-Rater
Assessments
bull Provides cost-effective feedback on a continuous basis
bull Fosters greater individual and work-group performance
bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units
bull Measures individual and organizational improvements over time
Perception 360deg Feedback Multi-Rater Measures Key
Leadership Skills
bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to
develop your own skill sets or mix and match with a
combination of yours and ours
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
6
Evolve Lead Execute
As humans we continue to evolve
throughout our lives The following
programs provide tools knowledge
and skills to guide you in your
journey to becoming the person
that you desire to be
ldquoNo one anywhere does what you do better than you do itrdquo This definition of a world-class
leader by Phil Geldart CEO of Eaglersquos Flight is the vision of what you are capable of achieving The following programs provide the inspiration knowledge and skills to develop the necessary
abilities to reach this elite level of leadership
Execution is the keystone to take
organizations from where they are to
where they want to be The ability to
deliver results is what differentiates world-
class organizations The following
solutions provide the tools necessary to
develop the knowledge skills and abilities
that will lead to execution
FranklinCovey FranklinCovey FranklinCovey
a 7 Habits of Highly Effective
People
b 7 Habits of Highly Effective
Associates
c 7 Habits Maximizer
d 7 Habits of Highly Effective
Teens
e 7 Habits of Highly Effective
Families
f Project Management
g Focus
a 7 Habits of Highly Effective Managers
b Four Roles of Leadership
c Four Disciplines of Execution
d Leadership
a Four Disciplines of Execution
b Helping Clients Succeed
MBTI Ken Blanchard Acumen Learning
a Meyers Briggs Type Indicator
a Situational Leadership II
b Situational Leadership II for Sales Leaders
c Situational Self Leadership
d Gung Ho
e Whale Done
f Coaching Essentials
g Situational Frontline Leadership
h Situational Team Leadership
i Creating Your Organizations Future
a Building Business Acumen
VitalSmarts Eagles Flight
a Crucial Conversations
a Promises Promises
b Gold of the Desert Kings
c Expedition Outback
d Windjammer
e Bridge
f Movies amp Moguls
g Rattlesnake Canyon
h Insightment
i Excelleron Council of the Marble Sta
VitalSmarts
a Crucial Conversations
b Crucial Confrontations
LTC Leadership Training amp Consultancy
Solutions
7
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
MBTI Assess Perception 360
The purpose of the Myers-Briggs Type Indicatorreg
(MBTI) personality inventory is to make the
theory of psychological types described by C G
Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly
random variation in the behavior is actually quite
orderly and consistent being due to basic
differences in the ways individuals prefer to use
their perception and judgment
bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system
Perception 360deg Feedback Multi-Rater Design Your Own
360deg Surveys
Perception 360deg Feedback Multi-Rater lets you design your
own 360deg surveys using our standard questions writing
your own survey questions or simply using our ready-made
surveys Your surveys can contain any number of questions
and have an unlimited number of respondents
Perception involves all the ways of becoming
aware of things people happenings or ideas
Judgment involves all the ways of coming to
conclusions about what has been perceived If
people differ systematically in what they perceive
and in how they reach conclusions then it is only
reasonable for them to differ correspondingly in
their interests reactions values motivations and
skills
In developing the Myers-Briggs Type Indicator
[instrument] the aim of Isabel Briggs Myers and
her mother Katharine Briggs was to make the
insights of type theory accessible to individuals and
groups They addressed the two related goals in the
developments and application of the MBTI
instrument
The identification of basic preferences of each of
the four dichotomies specified or implicit in Jungrsquos theory
The identification and description of the 16
distinctive personality types that result from the
interactions among the preferencesrdquo
Favorite world Do you prefer to focus on the outer
world or on your own inner world This is called
Extraversion (E) or Introversion (I)
Information Do you prefer to focus on the basic
information you take in or do you prefer to
interpret and add meaning This is called Sensing (S)
or Intuition (N)
Decisions When making decisions do you prefer to
first look at logic and consistency or first look at the
people and special circumstances This is called
ldquotype tablerdquo
ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines
Use ASSESS to assist in the selection of outside candidates and for the promotion
placement or development of internal managers supervisors and professionals ASSESS
is a state-of-the-art computer driven expert system that produces full psychological
evaluations from any Internet connection for use in the business environment These
tests measure many of the characteristics related to effective performance
Manage the assessment database evaluate candidates and print ASSESS Reports using
any Internet connection Candidates are able to log-in to the ASSESS testing site from
virtually anywhere around the world
All ASSESS reports are written in a concise straightforward manner and provide a
detailed description of the candidates Intellectual Abilities Work Approach and
Motivations Thinking Style Approach to Influencing or Supervising Others and
Interpersonal Style
Over 70 industry-specific templates are available
MEASURES
Key Dimensions of Personality and Intellectual Abilities
Thinking
Reflective Probing Organized Structured Serious Restrained Objective Factual
and Realistic Pragmatic
Working
Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration
Tolerance Need for Attention and Detail Interest
Relating
Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked
Positive about People Personal Insight Self-Control and Cultural Conformity
Intellectual Abilities and Potential
Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal
Comprehension and Numerical Abilities
What Does ASSESS Measure
The ASSESS Personality Survey contains a core of standard questions which measure
characteristics related to effective job performance This personality assessment is
bull Graphic profile bull List of key strengths and potential weaknesses
bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions
bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars
Benefits of Using Perception 360deg Feedback Multi-Rater
Assessments
bull Provides cost-effective feedback on a continuous basis
bull Fosters greater individual and work-group performance
bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units
bull Measures individual and organizational improvements over time
Perception 360deg Feedback Multi-Rater Measures Key
Leadership Skills
bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to
develop your own skill sets or mix and match with a
combination of yours and ours
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
7
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
MBTI Assess Perception 360
The purpose of the Myers-Briggs Type Indicatorreg
(MBTI) personality inventory is to make the
theory of psychological types described by C G
Jung understandable and useful in peoplersquos lives The essence of the theory is that much seemingly
random variation in the behavior is actually quite
orderly and consistent being due to basic
differences in the ways individuals prefer to use
their perception and judgment
bull Immediate testing evaluation and reporting bull Designed to also accept 7 different intellectual abilities tests bull Validated by organization psychologists bull Internet Ready PC and Windows compatible bull Inexpensive automated assessment system
Perception 360deg Feedback Multi-Rater Design Your Own
360deg Surveys
Perception 360deg Feedback Multi-Rater lets you design your
own 360deg surveys using our standard questions writing
your own survey questions or simply using our ready-made
surveys Your surveys can contain any number of questions
and have an unlimited number of respondents
Perception involves all the ways of becoming
aware of things people happenings or ideas
Judgment involves all the ways of coming to
conclusions about what has been perceived If
people differ systematically in what they perceive
and in how they reach conclusions then it is only
reasonable for them to differ correspondingly in
their interests reactions values motivations and
skills
In developing the Myers-Briggs Type Indicator
[instrument] the aim of Isabel Briggs Myers and
her mother Katharine Briggs was to make the
insights of type theory accessible to individuals and
groups They addressed the two related goals in the
developments and application of the MBTI
instrument
The identification of basic preferences of each of
the four dichotomies specified or implicit in Jungrsquos theory
The identification and description of the 16
distinctive personality types that result from the
interactions among the preferencesrdquo
Favorite world Do you prefer to focus on the outer
world or on your own inner world This is called
Extraversion (E) or Introversion (I)
Information Do you prefer to focus on the basic
information you take in or do you prefer to
interpret and add meaning This is called Sensing (S)
or Intuition (N)
Decisions When making decisions do you prefer to
first look at logic and consistency or first look at the
people and special circumstances This is called
ldquotype tablerdquo
ASSESS subscribes to American Psychological Association (APA) and EEOC guidelines
Use ASSESS to assist in the selection of outside candidates and for the promotion
placement or development of internal managers supervisors and professionals ASSESS
is a state-of-the-art computer driven expert system that produces full psychological
evaluations from any Internet connection for use in the business environment These
tests measure many of the characteristics related to effective performance
Manage the assessment database evaluate candidates and print ASSESS Reports using
any Internet connection Candidates are able to log-in to the ASSESS testing site from
virtually anywhere around the world
All ASSESS reports are written in a concise straightforward manner and provide a
detailed description of the candidates Intellectual Abilities Work Approach and
Motivations Thinking Style Approach to Influencing or Supervising Others and
Interpersonal Style
Over 70 industry-specific templates are available
MEASURES
Key Dimensions of Personality and Intellectual Abilities
Thinking
Reflective Probing Organized Structured Serious Restrained Objective Factual
and Realistic Pragmatic
Working
Energy Level Self-Reliance Acceptance of Control Need for Freedom Frustration
Tolerance Need for Attention and Detail Interest
Relating
Sociability Criticism Tolerance Optimism Assertiveness Need to Please Be liked
Positive about People Personal Insight Self-Control and Cultural Conformity
Intellectual Abilities and Potential
Strengths in Problem Solving Critical Thinking Abstract Reasoning Verbal
Comprehension and Numerical Abilities
What Does ASSESS Measure
The ASSESS Personality Survey contains a core of standard questions which measure
characteristics related to effective job performance This personality assessment is
bull Graphic profile bull List of key strengths and potential weaknesses
bull Graphic profile bull List of key strengths and potential weaknesses bull Inbull Interview suggestions bull Reference questions bull Management suggestions
bull Graphic profile bull Inbull Individuals strengths and areas in need of development base on test results bull Developmental Suggestions including books tapes and seminars
Benefits of Using Perception 360deg Feedback Multi-Rater
Assessments
bull Provides cost-effective feedback on a continuous basis
bull Fosters greater individual and work-group performance
bull Reduces the barriers that inhabit creativity and innovation bull Creates better cooperation between functions and among operating units
bull Measures individual and organizational improvements over time
Perception 360deg Feedback Multi-Rater Measures Key
Leadership Skills
bull Communication bull Coaching bull Conflict Resolution bull Planning and Goal Setting bull Problem Solving bull Creativity bull Technical Competence With Perception 360deg Feedback Multi-Rater you can choose to
develop your own skill sets or mix and match with a
combination of yours and ours
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
8
LTC Leadership Training amp Consultancy
Products Assessment Tools (12)
Proception 2 SalesMax Select
Proception2 is an online DISC based profiling system designed to
provide insight into an individuals behavioral style in a work
environment This system will help management better understand
potential candidates members of their work team and assist work
team members in identifying their personal strengths and areas in
need of development The Proception2 questionnaire takes
approximately 15-20 minutes to complete and generates a 12-15
page personalized report
SalesMax helps select top performing salespeople It is a predictive well-validated
paperless and computerized testing system designed to evaluate whether your
professional sales candidates have the underlying personality to be effective in a
consultative sales position It also measures the candidates knowledge of effective
sales strategies at various stages of the sales cycle and hisher motivational needs
Why Select in the Selection Process SELECT Provides
- Efficient screening for high volume hiring
- reduces time spent on candidates who are a poor job fit
- Objective evaluation between candidates
- Hiring recommendations to managers
- Job appropriate tests and interview guides
- Improved consistency in the hiring process
- Better decisions
- A way to avoid the 20 of applicants who are poor job fits and
identify the best candidates for the job
Proception2 ishellip bull Immediate testing evaluation and reporting bull Easy to administer and score bull Validated bull Generates over 2100 unique reports bull Inexpensive automated assessment system
It provides information about 3 key areas
1 Sales Personality
2 Sales Knowledge
3 Sales Motivations ndash personal
MEASURES
bull Notable Primary Behaviors
bull Potential Strengths in Business
bull Preferred Work Environment
bull Personal Growth Suggestions
bull Communication Builders
bull Personal Performance Motivators
bull Communication Barriers
bull Personal Enhancement
bull Adjustment to the Work Environment
bull Strengths to the Team
Proception2 Develop Plans for Personal and Professional Growth for
Individuals
Proception2 is a web-based assessment tool designed to meet a
variety of needs and applications necessary to increase personal
productivity and effectiveness It can assist you in your effort to
develop plans for personal and professional growth for individuals
It helps identify individual business behavior for
bull Management Development Team Building bull Mentoring Conflict Resolution bull Coaching Career Development What does it measure
bull How the person prefers to operate in work environment bull The persons preferred work environment bull The persons positive strength and behavior to the team
bull How the person will adjust to the workplace bull Suggests what will enhance the persons performance bull Suggests what kind of motivation the person needs bull Suggestions to improve communication and productivity Benefits of Using Proception2
bull Gain commitment amp cooperation of others bull Build effective teams bull Resolve amp prevent conflict bull Job compatibility
MEASURES (Key Dimensions to the Sales Personality )
bull Energy Level
bull Follows Through
bull Self Reliance
bull Resilience
bull Serious Minded
bull Optimistic
bull Sociable
bull Assertiveness
SalesMax Helps Identify Salespeople Who
bull Have the potential to perform in the top fifty percent of a sales team
bull Have personality characteristics which impact sales success bull Understand effective strategies in relationship selling bull Are motivated more closely by a companys compensation or commission plan Key Dimensions of Sales Knowledge
SalesMax measures candidate knowledge of effective strategies for various sales
situations Experienced candidates should score well in this area to be considered for
hire For the inexperienced or poorly trained candidate SalesMax helps to target
training needs
bull Prospecting Pre-qualifying
bull First Meeting First Impression bull ProbingPresenting bull Overcoming Objections bull Influencing Convincing bull Closing Key Dimensions of Sales Motivations
Without proper motivation even the best candidate may fail The motivations section
of SalesMax will help you gauge the fit between the candidates motivational needs his
or her managers supervisory style and the rewards available in our organization
bull Control bull Money bull Freedom bull Developing Development Report for Your Current Salespeople
Select measures
Core Constructs
Productive Attitude - A positive expectation about people the
organization and work-related outcomes
Energy - Activity level and stamina
Frustration Tolerance - Emotional resilience
Acceptance of Diversity - Tolerance of others different from
self
Integrity Work Ethic - A work ethic oriented measure of
personal integrity
Job Specific Constructs
- Influence Preference for Structure
- Accountability Leadership
- Empathy Initiative
- Problem Solving
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
9
LTC Leadership Training amp Consultancy
Partners
FranklinCovey FranklinCovey is the global leader in effectiveness training productivity tools and assessment services for organizations teams and individuals
FranklinCovey helps companies succeed by unleashing the power of their workforce to focus and execute on top business priorities Clients include 90 percent
of the Fortune 100 more than 75 percent of the Fortune 500 thousands of small and midsized businesses as well as numerous government entities and
educational institutions
FranklinCovey founders bring a wealth of knowledge and experience in Business Consultancy Human Resource Management Training Consultancy
Organizational Development and the willingness to play an active role in improving the organizational and personal effectiveness of individuals in Egy
franklincoveycom
Ken Blanchard The Ken Blanchard Companies was founded to make a difference in peoplersquos lives to drive human worth and effectiveness in the workplace and to help each
organization we work with become the provider employer and investment of choice
The Ken Blanchard Companies is a global leader in workplace learning employee productivity leadership and team effectiveness Using Blanchard solutions
people increase their impact as leaders enabling them to achieve strategic objectives and drive organizational results
Their training programs are designed not only to help people learn new concepts but also to ensure that they cross the bridge from learning to doing Your
organization will benefit from realizing measurable results when choosing these solutions
Ken Blanchard is widely known for The One Minute Managerreg Raving Fansreg Gung Horeg and nine other best-selling books
kenblanchardegyptcom
Eagles Flight Eaglersquos Flight is an innovative leader in the development and delivery of practical training programs for the global business community Through the use of
experiential learning we assist organizations of all sizes in gaining a competitive edge by significantly strengthening their workforce
Globally our programs are offered in 25 languages and represented by international licensees in over 35 countries Our world-wide team is consistently rated
as exceeding client expectations delivering more than 300 programs per month to groups ranging in size from 10 to over 2000 participants Our global
structure also enables us to work with large multinational companies to provide them with consistent training messages and methods around the world
EaglesFlightcom
Acumen
Learning
Succeeding in business requires everyone to clearly understand and be able to execute on key strategies Acumen Learning assists leaders of all levels to 1)
know the language and guts of your business and 2) develop the capability of making better business decisions to deliver results in their function
Acumen Learning teaches the fundamentals all businesses need to focus on to succeed (the ldquoguts of businessrdquo) but then customizes the content for your
specific company and industry your key business measures and financials then enables attendees to execute with greater business acumen in their
respective roles
acumenlearningcom
Vital Smarts An innovator in corporate training and organizational performance VitalSmarts helps teams and organizations achieve the results they care about most
With award-winning training products based on more than 30 years of ongoing research VitalSmarts has helped more than 300 of the Fortune 500 realize
significant results using a proven method for driving rapid sustainable and measurable change in behaviors
VitalSmarts is home to multiple training offerings including Crucial Conversationsreg Crucial Confrontationstrade and Influencer Trainingtrade Each course improves
key organizational outcomes by focusing on high-leverage skills and strategies The VitalSmarts authors have written three New York Times bestsellers
Influencer Crucial Conversations and Crucial Confrontations VitalSmarts also offers on-site consulting research executive team development and speaking
engagements
vitalsmartscom
Maximum
Potential
Maximum Potential and its 150 consultants have helped thousands of organizations to make more effective hiring decisions using its employee selection tests
and assessments For 19 years its goal has been to provide employee selection tests and assessments to its clients that stand the test of time Each of the
employee selection hiring skill assessments and employee development tests provide the highest quality and are designed to enhance an organizationrsquos performance Maximum Potential has the expertise employee tests assessments services and business acumen along with the personal approach necessary
to help you achieve your goals
MaximumPotentialcom
DOOR
Training amp
Consulting
DOOR Training amp Consulting was founded since 1981 in The Netherlands and became international in 1992Today DOOR Internationalrsquos network supports
over 60 countries throughout Europe Asia-Pacific Africa the Middle East and the Americas A huge number of multinational companies around the world
have chosen DOOR as a flexible and efficient partner with world-class processes to create other projects involving training consulting coaching and
workshops
In compliance with LTC belief of the importance of experiential learning in favour of traditional old-fashioned learning the company introduces the latest
trends in soft skills and leadership training to the whole region as we work with our partners to implement a number of highly efficient and modern
programs
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
10
bull
LTC Leadership Training amp Consultancy
Key Clients by Sector
Hospitality Tourism FMCG Manufacturing Construction
Accor Hotels
InterContinental Hotels
Rotana Hotel
Four Seasons Hotels
Al Ahram Beverages Company
Americana
Cadbury
Gillette
Henkel
Mansour Group
Masterfoods
Pepsico
Schneider
Jotun
Tetra Pack
Al Ezz Steel
Algerian Cement Company
Cemex
Egyptian Cement Company
Egyptian Gypsum Company
La Farge -Titan
Engineering Financial amp Banking Government amp Development Education amp Training Service
EGIC
Pico
Allianz
Barclays Bank
Commercial International Bank
Egyptian American Bank
Ernst amp Young
International Finance Corporation
NSGB
PricewaterhouseCoopers
Tamweel Mortgage Finance
World Bank
American Chamber of Commerce
American Embassy
Ministry of State from Administrative Development
USAID
UNDP
Social Fund for Development
American University in Cairo
New Generation
Telecommunications Pharmaceutical Oil amp Gas Information Technology
ATampT
DJEZZY
Ericsson
Etisalat
Mobinil
NTRA
Vodafone
Bayer
Schering Plough
Servier
Air Liquide
British Gas
BP
Exxon Mobil
Gupco
Rashpetco
Schlumberger
SEGAS
Contrac
Microsoft
Oracle
Raya
Siemens
Shipping Automotive Advertising amp Marketing
DHL
Maersk Sealand
EGA Mercedes
General Motors
Promoseven
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
11
Dale Carnegie
Overview
Dale Carnegie
Website httpegyptdalecarnegiecom
Cairo 59 A Zahraa Maadi St Zahraa El Maadi
Towers Maadi Cairo EG
P 02 2970 1097 | Toll Free Mob 0127
3339072
About
Founded in 1912 Dale Carnegie Training has evolved from one mans belief in the power of self-
improvement to a performance-based training company with offices worldwide We focus on giving
people in business the opportunity to sharpen their skills and improve their performance in order to
build positive steady and profitable results
Dale Carnegies original body of knowledge has been constantly updated expanded and refined
through nearly a centurys worth of real-life business experiences The 160 Carnegie Managing
Directors around the world use their training and consulting services with companies of all sizes in all
business segments to increase knowledge and performance The result of this collective global
experience is an expanding reservoir of business acumen that our clients rely on to drive business
results
Headquartered in Hauppauge New York Dale Carnegie Training is represented in all 50 of the United
States and over 80 countries More than 2700 instructors present Dale Carnegie Training programs in
more than 25 languages Dale Carnegie Training is dedicated to serving the business community
worldwide In fact approximately 8 million people have completed Dale Carnegie Training
Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer
people the knowledge skills and practices they need to add value to the business Connecting proven
solutions with real-world challenges Dale Carnegie Training is recognized internationally as the leader
in bringing out the best in people
Dale Carnegie Training amp Relationships
As part of our ISO 9001 certification and Dale Carnegie Trainingrsquos commitment to quality we measure the effectiveness of our training In an ongoing global survey on customer satisfaction 99 percent of
Dale Carnegie Training graduates express satisfaction with the training they receive
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
12
Communication Communicate with Different Personality Styles
Communicate with Diplomacy and Tact
Listening Skills for Boosting Communication
Sustaining Measurable Success
Conflict Resolution Bringing Conflict Into the Open
Conflict - Maintaining Emotional Control
Conflict as a Growth Opportunity
Conflict Mediation
Conflict to Collaboration
Disagree Agreeably
Internal Conflict Resolution
Dealing with Stress Emotional Control
Keep Stress and Worry in Perspective
Managing Stress
Staying Positive in the Face of Layoffs
Stress Reduction through New Work Habits
Work-Life Balance
Diversity Communicating Across Generations
Diversity Global Travel and Culture
Leveraging Diversity
Managing Across Generations
Managing Diversity
Understanding Diversity
Understanding Generational Diversity
Valuing Diversity
Interpersonal Skills Foundation for Success
Interpersonal Competence for Career Growth
Interpersonal Competence Best Practices
Interpersonal Competence Connect with Others
Interpersonal Competence Enhance Teamwork
Interpersonal Competence Influence Change
Negotiations A Human Relations Approach
Work with Difficult People
Teamwork Being a Contributing Team Member
Dealing with Difficult Team Members
Ending a Successful Team
Establishing an Effective Team
External Partnerships
Team Building
Team Building Basics
Dale Carnegie
Products Corporations (Curriculum Area)
Coaching Coach for Performance Improvement
Coaching Supportive amp Directive
Approaches
Mentorship Creating a Partnership
Mentorship Launching an Initiative
Organizational Leadership
Ethical Leadership
Motivation
Planning
Strategic Planning
Vision Mission and Values
Performance Management Handling Mistakes
Performance Appraisal
Performance Defined
Personal Leadership Build Trust Credibility Respect
Business Professionalism 101
Developing Personal Leadership
Focus and Discipline
Global Travel and Culture
Multi-Tasking
Network Through Community Service
Network to Build Business Connections
Networking to Build Your Personal Brand
Networking to Promote Your Organization
Time Control to Work on Your Business
Time Management
Talent Management New Employee Orientation
Succession Planning
Talent Selection Criteria and Screening
Talent Selection Interviewing
Team Leadership Building Employee Engagement
Communicate to Lead
Conflict Management
Delegation
Lead Effective Meetings
Leadership Communications
Leadership Styles and Tendencies
Leading Strong Teams
Motivational Leadership
Share the Glory
Visionary Leadership
Client Development Account Development
Pipeline and Territory Management
Uncover Selling Opportunities
Executive Selling Skills Commitment Strategies
Establish Return on Investment
Generate Interest Through Informed Discovery
Negotiations Leveraging Personality Styles
Presenting Solutions to Buying Teams
Rapport Becoming a Trusted Advisor
Outside Sales Skills Foundation for Consultative Selling
Interest
Master the Selling Process
Motive amp Commitment
Objections
Rapport
Solution
Professional Sales Management Coaching Salespeople
Hiring Salespeople
Recruiting Salespeople
Sales Meetings
Sales Performance Defined
Successful Sales Leadership
Successful Negotiations Negotiations Mastery
Negotiations Analysis
Negotiations Bargaining and Agreement
Negotiations Collaborate to Win
Negotiations Presentation
Building Customer Loyalty Attitudes for Service
Complaint Resolution
Create Loyal Customers
Effective First Impressions Face to Face
Building Customer Partnerships Manage Customer Expectations
Referrals
Internal Customer Service Internal Customer Service
Leading an Effective Service Org
Coaching a Service Team
Overcome Obstacles to Customer Service
Service-Based Selling
Cross and Up Selling
Customer Follow Through
Customer Value Solutions
Generate Customer Interest
Service to Sales
Suggestion Selling
Telephone Skills ndash Outbound
Telephone Service Telephone Skills ndash Inbound
Telephone Skills Inbound and Outbound
Customer
Service
Team Member
Engagement
Leadership
Development
Sales
Effectiveness
Delivering with Impact
Presenting with Visual Impact
Vocal Skills and Body Language
Effective Preparation Planning Presentations
Present to Gain Input
Present to Inform
Present to Persuade
Facilitation Skills Coaching for Skill Development
Creating Organizational Impact
Facilitate for Group Results
Feedback Supportive and Corrective
Interpersonal Skills for Facilitators
Presenting with Impact
Training Design and Evaluation
Handling Pressure Situations
Confrontational Questions
Team Presentations Presenting to a Team
Team Presentations
Presentation
Effectiveness
Adapting to Change Adjust to Change
Change Engagement
Lead Change without Authority
Team Change Engagement
Change Management Innovation
Manage Change Effectively
Problem Analysis Analyze Problems and Make Decisions
Process Improvement
Team Problem Solving and Decision Making
Project Management
Project Planning
Process
Improvement
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
13
Dale Carnegie
Products Corporations Assessment (Training Organizational Talent)
Training
Assessments
Dale Carnegie Course - 360 Insights
focuses on measuring Self-Confidence
People Skills Leadership Skills and Controlling
Stress
High Impact Presentations - 360 Insights
focuses on measuring ones skill to Organize
Professional Presentations Make a Positive
Impression Be Relaxed When Making
Presentations Communicate with Impact
and Sell Ideas
Leadership Training For Managers - 360
Insights
focuses on measuring Self Direction People
Skills Process Skills Communication Skills
and Accountability
Sales Advantage - 360 Insights
focuses on measuring Attitude Control
Selling Skills Communication Skills
Organizational Skills and People Skills
World Class Customer Service - 360 Insights
focuses on measuring People Skills Customer
Service Skills Customer Satisfaction Skills
Communication Skills and Controlling Stress
People Side of Process Improvement - 360
Insights
focuses on measuring Vision Teamwork
Interpersonal Skills Coaching Skills and
Communication Skills
Organizational
Assessments
Leadership Profile Survey - Perspectives
There are basic skills that separate Leaders
from the rest of the crowd Based on Dale
Carnegiersquos model of developing leaders the Leadership Profile assesses these very
dimensions Through this assessment front
line employees rate their direct supervisors
thus providing you with a clear
understanding of the leadership capabilities
Using this tool will give you tremendous
insight into the specific developmental areas
needed to move your managers to the next
level It can be tailored to assess all levels of
managementmdashfrom front line supervisors to
executive management
Organizational Effectiveness Survey -
Perspectives
Successful organizations recognize the need
for continuous improvement The
Organizational Effectiveness Profile is
designed to present a broad overview of an
organization and indicate areas in need of
further development Using this tool will
allow you to discover your organizations
barriers to success
Sales Effectiveness Survey - Perspectives
The Sales Effectiveness Profile is used to
identify what barriers your sales staff
encounters when selling The items on the
Sales Effectiveness Profile assess two major
areas the characteristics of your sales force
as a whole (people) and the effectiveness of
the sales process (process) they follow
Talent
Assessments
Profiles Performance Indicator Provides tremendous advantage in developing the potential an
employee brings to the job The final report is filled with specific individualized management
suggestions for working more productively with each person your clients manage Reports describe
significant job-related behavioral tendencies in seven key measurable areas productivity quality of
work initiative teamwork problem solving response to stress and conflict and work motivation
The ProfileXTtrade is the most technologically advanced state-of-the-art system available today for
measuring human potential and predicting job performance Profile XT is the only system that
measures thinking and reasoning skills occupational interests and behavioral traits These elements
are correlated and blended together allowing you to see the total person
Profiles Sales Indicatortrade
The Sales Indicatortrade seeks to beat the ldquo80-20 rulerdquo (80 percent of all products and services are sold
by just 20 percent of the salespeople) by measuring the essential qualities of salespeople The Sales
Indicator measures competitiveness self-reliance persistence energy and sales drive It also
predicts prospecting closing sales call reluctance self-starting teamwork building relationships
and compensation preference
Profiles Team Analysistrade Profiles Team Analysistrade gathers information about team members in twelve essential areas does an analysis of the data and produces an insightful report that increases
the teamrsquos likelihood of success This system can be a key factor in forming more effective teams that employ the power of synergistic energy This is the energy that removes barriers to team success
Carnegie Performance Profile Similar to the Performance Indicatortrade this assessment is used to build better relationships in the workplace develop the potential an employee brings to the job pinpoint
strengths and weaknesses and create a personalized performance enhancement plan
Profiles CheckPoint 360trade is the foundation for a complete management competency development
program Managers receive feedback from the full circle of people with whom they interact The
CheckPoint 360trade measures eight universal management and leadership competencies communication leadership adaptability relationships task management production development
of others and personal development
Profiles Customer Service Perspective Extensive research has identified ten specific behavioral
characteristics and proficiencies essential to extraordinary customer service Profilesrsquo Customer Service Perspective assesses your job candidates and employees to see how they score in important
areas including communication problem solving courtesy and focus
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
14
Dale Carnegie
Segments Government Agencies Individuals
Government Agencies
Dale Carnegie Training works with local and national
governments around the word to help them provide better
services at lower costs for their citizens
The Process
The iMap Process is designed to get to the heart of what
your organization needs and develop custom solutions
based around the Dale Carnegie Training Methods for
those needs We follow a 5 step process as follows
1 INTENT
Your organizations strategic vision - the should be as
opposed to the as is
2 INQUIRE
A strategic conversation with you to understand where the
operation is today where you want to take it and what
needs to change to get there
3 INVOLVE
Through assessments surveys and a unique BID process
determine the alignment around the vision competency
gaps that needs to be closed and attitudes that undermine
change
4 INNOVATE
Design interventions that support your strategic intent
provide measurable results map directly to the
competencies needed to power the strategic intent blend
competency development with attitudinal change and
align emotional intelligence with corporate
initiatives
5 IMPACT
Ingrain long-term behavior change and gain emotional and
intellectual engagement with corporate objectives
Individuals
Training Subjects
Change Management
Customer Service
Effective Communication and Interpersonal Skills
Employee Engagement
Organizational Development
Executive Training
Leadership
Presentation Effectiveness
Sales
Training Types
Courses
Three Day Seminars
Two Day Seminars
Online Training
Web Events
One Day Seminars
Events
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
15
Dale Carnegie
References Clients (12)
Automotive
Communications
amp Information Systems
Education Energy Services
Audi Auto 2000
BMW
AG (Wallis Motors RT)
Ford Motor Company
General Motors Acceptance
Corp
GM AC Delco
Gwinnett Place
Honda
Mercedes-Benz
Pilkington Automotive
Limited
Porsche AG (Hungaria Kft)
Quality Dealerships
Skoda
Toyota
Astra Motor
Toyota Motor Sales USA
ABC Cable Networks Group
Alcatel Indonesia
Ampro Computers Inc
Aspect Communications
ATampT
Bellsouth Telecommunications
Clear Channel Communication
Comcast Cable
Computer Associates Intrsquol Cox Communications
Globe Telecom
Information Support Services Ltd
Meyer Communications
Standard amp Poorrsquos
SunCom
Telkomsel
Time Warner Cable
Verizon
Westel Mobile Telecom Co
WireOne
Cardean University
Colorado State University
Fordham University
Harvard University
London Business School
Penn State University
Purdue University
St Lawrence University
Universitas Surabaya
Universidade Potiguar
Universitas Kristen Petra
Washington State University
Alstom Power
BP Chemicals
Chevron Energy Solutions
EXXONMOBIL
Kondur Petroleum
Philipinas Shell Petroleum
Shell Oil Products
Hospitality Technology Food amp Beverage
Aladdin Resort amp Casino
Argosy Casinos
Clarion Hotel
Dwidaya Tour amp Travel
Four Seasons Hotel Las
Vegas
Hampton Inn amp Suites
Hilton Hotels
Hotel Caesar Park
Hotel Kristal
Kahala Mandarin Oriental
Hawaii
Palmer House Hilton
Radisson Hotels
The Breakers Palm Beach
Amcom Software
Apple
Gateway
IBM
Intel
Microsoft
Motorola
Oracle
VoxCom
WebMD
1-800-FLOWERSCOM
Anheuser Busch
Butter Krust Baking
Company
Campbell Soup Company
Cargill
Coca Cola Enterprises
Coors Brewing Company
Frito Lay
Hatfield Quality Meats
Hormel Foods
Interbrew
National Beef
Nestle Purina AB
Pepperidge Farm Inc
Sara Lee Corporation
Stanfilco a Division of Dole
Phils
Unilever
YUM Brands Inc
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
16
Dale Carnegie
References Clients (22)
Financial amp Insurance
Services ManufacturingShipping Service Companies Retail
Healthcare
Pharmaceuticals
ABN Amro Bank
AEGON Insurance Co
Aetna
AutoOne Insurance
Axa Insurance
Ahold Financial Services
Allstate Insurance Company
American Express
American Equity Investment Life
Bank of America
Bank Central Asia
Bank of New York
BMW Financial Services
Charles Schwab
Cigna Insurance
Citigroup
Community National Bank
Deloitte amp Touche
Discover Card
Empire BlueCross BlueShield
Equitas
Farmers Insurance Group
First Community Bank
Fleet Bank
Florida First Bank
Hawaii USA Federal Credit Union
Housing Authority Insurance Bank
JP Morgan Chase
KPMG
Moneycentre
Municipal Credit Union
Navy Army Federal Credit Union
Nordea Bank Sverige
Prudentialife Plans Inc
Sovereign Bank
State Bank of India
Washington Mutual
Adidas
Alcan Packaging
Alumindo Light Metal
Astra International
BASF
Caterpillar Inc
Delami
DOW Chemical
Dupont Indonesia
Federal Express Corp
Honeywell
Hunter Douglas
IFM Efector Inc
Indah Kiat Pulp amp Paper
Ingersoll-Rand
Innogy
JanPak
John Deere
Lear Corporation
Liz Claiborne
Marvin Development
Multi Garmenjaya
Nucor Steel-Indiana
Philip Morris
Robb and Stucky
Samudera
Securitas
Superior Manufacturing amp Hydraulics
Target Worldwide Express
Tetra Pak PT
Thomas amp Betts
Tirtha RIA
United Distrubutors
USA Screen Printing
3M Company
ADT Security Systems Inc
American Dental Service
American Heart Association
American Red Cross
American Society for Quality
ARAMARK
Bonita Springs Utilities
BBC Worldwide
Chicago Bulls
Davey Tree
Dixie Plumbing Services
Emo Trans
Hapag-Lloyd
HDR Engineering
Jasa Marga
Kaplan Higher Education
Kier Group
Manheim Auctions
Manpower
March of Dimes
Morgan Cole
McCann Erickson Indonesia
Northrop Grumman
NYC Department of Corrections
NYC Transit
Ocean International Suppliers Inc
Pal Indonesia PT
Perini Building Company
Plumbase Ltd
Practice Works
Reed amp Mackay Travel Ltd
Superior Ambulance Service Inc
UCI UK
United States Postal Office
United Water
United Way of America
US Coastguard
US Food Service
US Navy
Unicef
United Tractors
US Department of Veteran Affairs
WinholesalePrimus
ACE Hardware
Ahold
Best Buy
Blockbuster
Conns
Costco Wholesale
Dominos Pizza
EMHCO (Dunkin Donuts)
Enterprise Rent-A-Car
Fila USA
Home Depot
Hy-Vee
Jeld-Wen
McDonaldrsquos Corporation
Outback Steakhouse
Radco Food Stores
Radio Shack
Staples
Stop and Shop
Target Corporation
Taskers
TJ Maxx
Wal-Mart
Wawa
Weis Markets
Abbot Laboratories Inc
AstraZeneca
Aventis Co
Bayada Nurses
Bayer Inc
Bayer Indonesia
Boulder Community Hospital
Bristol Myers Squibb
Capital Health Management Group
CareCentric Inc
Charleston Naval Hospital
Dankos Laboratories Tbk
Evans Vaccines Ltd
GlaxoSmithKline
Health Point Medical Group
IDEXX
ImClone Systems
Jacob Heathcare
Johnson amp Johnson
Laboratorium Klinik Prod
Lab Klinik Prodia
Medical Center Upstate California
Merck amp Co
Parmed Pharmaceuticals Inc
Quest Diagnostics
US Department of Health
Warren Hospital
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
17
Our Mission
We will contribute to building the Middle East economy by elevating the businesses of our clients and becoming a catalyst for their economic prosperity
Our Vision
To become the leading management consulting firm in the Middle East and North Africa (MENA) region measured by revenue and reputation by the end of year 2010
Who We Are
LOGIC Management Consulting is a key regional player in management consulting and management services in the Middle East amp Africa regions Established in 1998 our goal was clear to bridge the gap between the developing management society in the Middle East and its counterpart in the west
We believe that a management revolution in our developing region will have high impact in reforming the Middle East and Africa economy and we are intent on having a leading role in sparking this revolution Accordingly we adopted a strategy of diversification in the management field to achieve our mission LOGIC operates two main divisions covering Management Consulting (Strategy Marketing Branding Sales HR ERP Supply Chain and Production Optimization) and Management Services (Training amp Development and Market Research) Both divisions serve a wide range of local regional and multinational clients in the region and are recognized as market leaders in numerous service areas
Since inception our aim was to acquire the most up-to-date knowledge in different management functions and utilize this knowledge to maximize the value provided to our clients Working relentlessly toward continuous improvement and stretching our potential we have succeeded in developing in-house patented methodologies models and tools that best serve to identify our clients specific requirements and cater to addressing them in the most effective and efficient manner We believe that this represents our main competitive edge and as such we strive to constantly upgrade and fine-tune these methodologies to remain in line with local and regional business environments
LOGIC
Overview
LOGIC Management Consulting
Website httplogic-consultingcom
EGYPT 5 Shohadaa El Mohandeseen St Giza
Tel +20 (2) 3345 1430
Fax +20 (2) 3345 0266
Email info-egyptlogic-consultingcom
KSA Bin Homran Al Tahlyah St11th Floor
Office 1109A-Jeddah 21411- KSA
Tel +966 (2) 284 6444
Fax +966 (2) 284 6555
Email info-ksalogic-consultingcom
UAE Meena Road Villa No 6A Sector 12
42801 Abu Dhabi UAE
Tel +971 (2) 673 2826
Fax +971 (2) 673 2836
Emailinfo-uaelogic-consultingcom
UK UNITED KINGDOM
Suite B 29 Harley Street London
W1G9QR United Kingdom
Tel +44 20761 24659
Fax +44 20792 73065
Emailinfo-uklogic-consultingcom
Syria ndash
Damascus
PO Box 4839
Tel 00963 11 6913403
Fax 00963 11 6913403
Email info-levantlogic-cosnultingcom
Amr Osman Chairman Dalia El-Rashidy Partner
Mohamed Fahmy Vice Chairman Maha Maalouf Partner
Karim El-Hamawy Managing Partner Amira El-Deeb Partner
Ehab Nada Managing Partner Walid Galal Partner
Mohamed Sabbour Partner Mostafa El-Ashiry Partner
Tamer El-Badri Partner Noha El Mahdy Senior Partner
Management Team
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
18
LOGIC
Products Management Training
Management Training
Finance Programs Interpersonal Skills Marketing Programs
Business Decisions
Finance For Non-Financers
I Communicate
Creativity and Innovation
Customer Satisfaction and Care
Delegation
Train The Trainer
Stress Management
Problem solving amp Decision making
Presentation skills
Effective time management
Effective Business Writing
Emotional Intelligence
Fundamentals of Marketing
Developing a marketing Plan
Advertising that delivers results
Management Courses Human Resources International Programs
People Management HR from theory to practice
Developing an Effective Training
and Development Strategy
Conducting Professional Interviews
Occupational Testing (BPS Level A)
Competency Based Interviewing
Assessor Training
Assessment and Development Centre
Design
Managing your Employees Performance
Motivating Others
LeadersChange
Business Decisions Simulation
Who Moved My Cheese
Huthwaite SPIN Selling
Family Business Program
Huthwaite Negotiation Skills
De Bonos Six Thinking Hats
One Minute Manager
Huthwaite Account strategy for
Major Sales
Huthwaite Coaching Skills
Huthwaite Sales Force
Management
Huthwaite Customer Service
Huthwaite Retail
Huthwaite Inbound Telesales
Huthwaite Outbound Telesales
Huthwaite Persuasive Sales
Presentations
Huthwaite Coaching for SPIN
Huthwaite Effective Sales
Proposals
Special Programs
We Read 4 U
CMI Management Diploma
Lean Six Sigma Programs
LOGIC Executive Program (LEP)
Customized Training
Presentation Skills Marketing Courses
Effective Time Management
Problem Solving amp Decision Making
Team Building
Negotiation Skills
Stress Management
Business Courses
Business Planning
Business Decisionstrade
Business Etiquette
Family Business
Strategy Maps amp The Balanced Scorecard
Fundamentals of Marketing
Understanding Consumer Behavior amp Research
Brand Building amp Development
How to Develop A Marketing Plan
Advertising that Delivers Results
Print Advertising
Public Relations
Market Research
Marketing The Invisible
Event Management amp Sponsorship
Export amp International Marketing
Understanding Qualitative Research
Quality Management Supply Chain
Quality Management System
Using the Six Sigma
Supply Chain Management
Stock Management amp Warehousing
Sales Administrative
Effective Selling Skills
Sales Coaching amp Supervision
How to Manage Your Sales Force
Managing Distributors Profitably
Sales Forecasting amp Planning
Effective Business Writing
Business Documents amp Records Management
Customer Care Finance
Customer Satisfaction amp Care
Handling Difficult People
Finance for Non Financers
Cash Flow Analysis
Management Courses Interpersonal Skills
Fundamentals of Management
Crisis Management
Project Management
Communication Skills
Accounting Human Resources
Accounting for Non-Accountants
Cost Accounting
Cost Reduction Techniques
Find Get amp Keep the Best
Conducting Professional Interviews
Performance Appraisal
Train the Trainers
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
19
LOGIC
Products Market Research
At Development Introduction stage At Growth stage At Maturity decline Stage
Market understanding Usage amp attitude
Idea generation Idea screening
Benefit-price trade offs
Brand name evaluation
Pack
Pricing
Concept evaluation Concept-product test
Advertising pre-testing
Sales Forecasting
Brand health measurement
Existing product development innovation
Packaging
Pricing
communication testing
brand trade-offs
Extensions
Understanding change in consumer trends
Brand tracking
Leveraging and benchmarking equity
Fine-tune the concept product offer
Reposition
About Market Research
bull LOGIC Insight is one of LOGIC Management Consultingrsquos four major business units The Research BU was first launched in 2001 where it has serviced over
30 multinational and local clients for which it has done different types of researches in diverse fields LOGIC Insight works on creating knowledge rather
than just providing the client with only data and information We are also known to our clientrsquos for being able to identify their questions or identifying
their problems in addition to being the only agency offering a complete innovation journey from insight and ideation to testing and monitoring and a
unique learning on what makes products work
bull We listen to more people in more places than any other agency and have helped some of the worldrsquos great companies put the consumer at the heart of
their business
bull Moreover we are flexible in custom designing projects based on the clientrsquos specific objectives bull One of LOGIC Insightrsquos edges is that the majority of its Research team comes from an extensive marketing background this enables them to translate the
research findings to action oriented results that best serves their clients
bull LOGIC Insight provides a full range of qualitative and quantitative research services we integrate our offering along with PLC (Product life cycle)
bull LOGIC
bull Insight provide a full spectrum of Marketing Research solutions to the clients in order to guide them through all stages of product life cycle
References
Some of our Global clients Other Local clients
bull Barclays Bank bull Cadbury Schweppes bull Coca Cola bull Danone
bull Kraft bull Master foods bull Nestle bull Pepsi bull Unilever Foods bull Vodafone
bull Raya Holding bull NTCC ndash Nile Telecom Calling Card Company
bull Menatel
bull Amr Helmy Designs
bull Kapci Coatings
bull Pachin
bull Juhayna
bull Fine
bull Eva bull Beyti (Dairy Foods amp Beverages)
bull Sharkeya
bull Ezalo
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
20
LOGIC
Products Management Consulting
Business Diagnosis Corporate Foundation Planning and Cascading
Business Development Stages Module (BDS)Business Assembling
Model (BAM)
Corporate Stand Forces Module (CSF)
Applicationsrsquo Modules
Strategic Capabilities Assessment Module (SCA)
Strategic Foundation
Corporate Governance
Balanced Score Card
GOSM (Goals Objectives Strategies Measures)
Business Strategy
Marketing Organization amp HR Sales Branding
Marketing Operation
Marketing Strategy
Concept and Positioning
Pricing
Marketing Plan this includes
Launch
Diagnosis Identification of Gapsamp Recommendations
Communication
Project Management amp Quality Assurance
Salary Surveys
Assessment Centers
Employee Assessment Exercise
Sales Diagnostic Kit
Sales Strategic Six
Sales Implementation System
Management
References
Protech
Raya
ACWATAB (Arab Co For Water Treatment amp
Bottling)
Amr Helmy Designs
Chloride Egypt
Crispy (International Natural Foods Company)
Green Hills
Egybel
Ideal
Olympic Group
IGI Group
Interagro
Intertec (International Company for
Electronics)
Parfico
Sewedy Foods
Sharkeya Poultry
Sinai Company for Touristic Development
Vogue (Misr Company for Elegant
Manufacturing)
Egypt Telecard
Ekhnaton
ARDIC
Green Valley
Al Fotouh Co
Paradise Park
Starnet PDN
Seoudi
Naela Mazhar
Olympic Stores
Sarwat
Lovely
Palmers
Ezalo
Al-Masry Al-Youm
Newspaper
Nile Telecom
Dina Farms
Kapci Coatings
IMC
Arzak El Kawthar
Kadmar for Shipping
MN Group
New Cairo British Intl School
CIC
Cairo For Frozen Industries
7 K
Nugul Group
Fire Service
J amp J
Hossam Matar
Mint
Union Group
Abu Ghali Motors
Misr International University
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
21
LOGIC
Products Assessment Center
References
LEONI
Allianz
PICO
ABB
ACE
CIIC
Pfizer
Save the Children
Schneider
Plan
Giesecke amp Devrient
Manufacturing
EL Sewedy Cables
Alcatel
Trane
Banking
ARAB BANK
Central Bank of Egypt
Barclays
Education
GUC
FMCG
HENKEL
J amp J
PEPSICO
IT amp Telecom
Mobinil
Etisalat
RAYA
Orascom Telecom
IT Works
NOKIA
Vodafone
Xceed
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
22
LOGIC
References Clients
FMCG
Al Watania Company for Broiler Production
Al Watania Company for Hatcheries
Al Watania for poultry processing
Americana
Americana Group
Arab Dairy
Arma Foods
Bel
Beyti
Beyti Yoplait
Cadbury
Cadbury Schweppes
Cairo For Frozen Industries
Chipsy
Clorox
Coca Cola
Corona
Crispy (International Natural Foods Company)
Danone - Dairy Egypt
Delta Aromatic
Domty
Dreem SAE
El Rshidi El Mizan
Eva Cosmetics
Family for Food Industry amp Trading
Food amp Fine Pastries Manufacturing Co LTD
Fromageries Bel
Golden State Foods Egypt
Halawani Brothers
Hayat Water
Henkel Polybit Egypt
Household Cleaning Products Co(Clorox)
Juhayna
Kraft
Modern Bakeries
Nestle
PampG
Pepsi-Cola Pepsico Intrsquol (incl FritoLay)
Sharkeya
Reckitt Benckiser Egypt Ltd
Royal Pack
Savola Savola Sime Egypt
Education
Al Yamamah College
Arabic Academy
AUC
CIC
Misr International University
New Cairo British Intl School
Automotive Aboul Fotouh Co
Aboul Yazeed
BMW
Carmode Vehicle Co
Daimlerchrysler
GM African Operations
MCV
Mercedes-Benz MCV
Bavarian AutoGroup
EGA
Egyptain German Automotive (EGA)
Egyptian Geman Automotive
Egyptian International Motors
General Motors
Tanta Motors
Banking
ABC Bank
Arab African International Bank
Banque Du Caire
Barclays Bank Egypt
BLOM Bank
BNP Paribas
Citibank
Commercial International Bank (CIB)
HSBC Bank Egypt
International personal banker
MiBank(National Societe General Bank)
National Societe General Bank
Piraeus Bank - Egypt
Saudi American Bank (SAMBA)
Chemicals PharmaCosmetics
Ekhnaton
EVA
Johnson and Johnson
Palmers
Parfico
Royal Chemicals
Snam
System Techniques
The Egyptian Swiss Chemical Industries Co
Wafa Chemical
Johnson amp Johnson
Johnson Wax
Astra Zeneca
Glaxo Smithkline
Novartis Egypt Healthcare
Pfizer
Sanofi Aventis
T3A Pharma
Electronics
Intertec (International Company for Electronics)
Philips Egypt
Al Haram for engineering Industries
Alfa Electronics
Canon Middle East
Consukorra
El Haram Engineering Industries Co
El Sewedy
Gad Electric
Leoni
PICO Engineering
Samcrete Egypt EngineersampContractors
Schindler
Schneider Electric
Sidhom amp Co
Trane Air Conditions
Trane SAE
York Air-conditioning amp Refrigeration Ltd
Emed
Building Materials BPB Placogips ( Egyptian Gypsum )
Ceramica Cleopatra
Egybel
Gemma
Kapci Coatings
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
23
LOGIC
References Clients
Information Technology
Advanced Computer Technology
Arabize For Computer Services
CIT
Citex
EgyptNetwork
Giza System
Giza System amp Services
High Technology System LTD
Hi-Teck Nofal
Internet Egypt
IT Worx
LinkdotNET
MCS (Modern Computing Services)
Meet
Mentor Graphics
Microsoft
Microsoft
Networks Valley
NTCC
Oracle
Prosylab Info and Comm System
QuadraTech for Info Tech
Raya Networks Services
Raya Software
Sahm Group
Sama Advanced Technologies
Star Net
Starnet
Starnet-PDN
TE Data
Manufacturing
Franke Kitchen Systems Egypt
Mintra
Olympic Group
Vogue (Misr Company for Elegant
Manufacturing)
Afia Intrsquol Borouge Productions
Chloride Egypt
Egyptian Italian Company (EIC)
Ezalo
Fine
GMC
IGI Group
Kandil Industries
Kobusch Packaging Egypt
Manufacturing amp Trading in printing
supplies
MGM
Misr Glass Manufacturing
NATPACK
Norwood Can Co
Nugul Group (Fine)
Olympic Stores
Pirelli
United Industries ElSewedy
Universal for packaging
Zaki El Sewedy Group (IMC)
Telecomm
Alcatel
Arpu Telecommunication Services
EGTI (Siemens)
Egypt Telecard
Eitesal
Etisalat
Etisalat Misr
Huawei Technologies
Menatel (Pay-phones)
MobiNil
Motorola
MTC Kuwait
National Telecom Cards Company
National Telecom Regulatory Authority
Nile Telecom
Nokia
NTCC ( Muftah Alzero (Prepaid calling
cards)
Orascom Telecom Holding
Protech
Raya
Raya
Raya Academy
Raya Contact Center
Raya Distribution
Raya Holding
RAYA Holdings
Raya Integration
Raya Management Momentum
Raya Telecom
Raya(Oratec Info Technology)
Siemens Limited
Spacetel
Union Group
Vodafone
Xceed Contact Center
Oil amp Gas
ARAMCO
BP Egypt
Chevron Egypt
Devon Energy Egypt CO
Egyptian Drilling Co
Egyptian LNG
Enppi
Exxon Mobil
Fayum Gas Company
Halliburton
Schlumberger
SeaGas
Seaharvest-Oil Services
Shell Egypt
Sofipetrol - Sofico
Spanish Egyptian Gas Co(
SEGAS - Union Fenosa )
Total Egypt
Retail
7 K
Abou Ghali Motors
Abu Dawood
Applebees
B Tech
Baraka Optics
B-tech
Cargill Trading Egypt
Choice
Concrete
Daewoo Electronics
Demerdash Pharmacy
Flora
Kian
LG Electronics
Lovely
Mansour Automotive
McDonalds
Metro Markets
Mint
Momen
MOMO
Morinella
My Way Egypt
Naela Mazhar
Oriflame
Peugeot
Raya Retail
Seoudi Supermarkets
Seven K
SONY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
24
LOGIC
References Clients
Professional Services
Al-Masry Al-Youm Newspaper
CAREER MIDEAST
Citileasing Egypt SAE
Dar El-Hosary for Quran
Diwan Bookstore
El-Awael For Programs
Global Direct TV Showtime
Narmer American College
New Horizons
New Vision Intrsquol Schools
Pico Energy
Premium Intl for Credit Services
Hit Creative (AdvertisingMarketingPR)
Impact BBDO (AdvertisingMarketingPR)
Lead Marketing (AdvertisingMarketingPR)
Square Creations (AdvertisingMarketingPR
Best Limo (Car Hire)
Beltone Financials (Finance)
Corplease (Finance)
Onyx (Finance)
AlMokhtabar (Healthcare)
Al Chark Insurance Co (Insurance)
Allianz Egypt (Insurance)
Shalakany law Office (Law)
Showtime (Media)
Damco (Maersk Logistics) (Shipping)
Maersk Logistics (Shipping)
SCCT (Shipping)
Suez Canal Container (Shipping)
EPM consultancy (Consulting)
PriceWaterhouseCoopers (Consulting)
Aramex (Courier)
DHL (Courier)
Fedex Express (Courier)
Egymed (Equipment)
Kadmar for Shipping Shipping
Alef Advisory Financial Services
Egypt Financial Services Project Financial Services
Osool ESB Financial Services
Other industries
Delta Textile Textiles
El Nile Tricot Company Textiles
Goldentex Textiles
Heliopolis Company for Apparel Industries Textiles
Swiss Garments Textiles
Accor Tourism
Far East Travel amp Tours Tourism
Mena for touristicamp real estate investment Tourism
Mena House Oberoi Tourism
Ramsis Hilton Tourism
Touristic Investment Company (TICO) Tourism
Alawali ( Royal Trade ) Trading
International Trade amp Agencies Trading
National Company for Development amp Trading Trading
Qatar National Import amp Export Co Trading
Ideal White Goods
International Home Appliances - Bahgat Group White Goods
Archi Touch Interior Design (Retail)
Dalia el Shimi design Studio Interior Design (Retail)
Lazurde Egypt Jewellery
leather home Leather
ABA NGO
EJB NGO
FGF NGO
Nahdet El Mahrousa NGO
Plan International NGO
The Egyptian Junior Business Association NGO
Zedny NGO
Pachin Paints
SCIB Chemical Paints
Al Asher Real Estate
ARDIC Real Estate
ERA Real Estate
FACT Real Estate
Green Hills Real Estate
Green Valley Real Estate
Orascom Hotels amp Development Real Estate
Sinai Company for Touristic Development Real Estate
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
25
IMI
About
About IMI
bull IMI ndash International Company for Human Resources and Management Services - is a
ldquoManagement Developmentrdquo company that provides integrated solutions to help companies grow and learn more rapidly than ever before in todayrsquos whirlwind of a market place
bull IMI consists of three divisions Training amp Development Marketing amp Management
Consultancy and Recruitment Services Each of these divisions operates as a separate company
with its own staff and resources
bull IMI is part of the El Mansour amp El Maghraby Investment amp Development (MMID) founded in
1996 by El Mansour and El Maghraby Groups to be the investment arm of both groups in the
local and regional markets
Mission Statement ldquoTo provide our clients with significantly improved performance through our cutting edge
development services delivered with a shared commitment and in an enjoyable work
environmentrdquo IMI - Training amp Programs ldquoAttitude is contagious and ours is worth catchingrdquo
In the ever changing competitive environment helping your organization meet the challenges it
faces is what IMI Training amp Programs Division is all about We work with organizations to help
them create a competitive edge ndash by developing people and teams with the skills strategies
motivation and mind-set needed to succeed in todayrsquos world of work Success is all about Attitude A winning attitude is at the base of all success Each one of our
courses is specially designed to develop this attitude in you
Success is about Doing Whats really important is not necessarily what you know but what you
can do with what you know We will give you real skills you can use the minute you leave our
training sessions
Success is about Balance True success in life requires both personal and professional skills We
offer you both courses to help you succeed in your career and courses to help you be more
productive more relaxed and happier
IMI Website imiegyptcom
Office hours are 900 am - 5pm (GMT+2) Sunday through
Thursday
Tel 02-252-86837 Fax02-252-86836
35ASaray Al MaadiCornish El Nile2nd Floor
MaadiCairoEgypt
Email Trainingimiegyptcom
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
26
IMI
Strategic Partners
IMI is constantly working to develop and expand the scope of its training services and activities In this endeavor we strongly believe that strategic alliances
are one of the keys to success
Cambridge
In 2001 IMI became an International Associate Partner with Cambridge International Examinations a department of the University of
Cambridge
Through this partnership we offer the Cambridge Skills and Career Awards in the fields of Business Management Project
Management and Train the Trainers
The assignments and examinations are delivered from Cambridge University but administered through us in Egypt And finally the
certificate is awarded from Cambridge University upon completion of the diploma
In conjunction with Cambridge International Examinations IMI is offering top of the line quality education to all levels of any
organization as well as to individuals who feel the need to succeed and further expand and enrich their skills and broaden their
knowledge
ILM In 2007 IMI became the Exclusive Accredited Center of ILM ndash Institute of Leadership and Management - UK Europersquos premier awarding body for leadership and management qualifications ILM qualifies more than 75000 managers and leaders annually It is also
part of City amp Guilds Group the leading vocational body in the UK IMI is currently offering ILM certificate in Team Leading and ILM
introductory Certificate in Management
LCCI
In 2009 IMI became a registered center with LCCI (London Chamber of Commerce and Industry Qualifications) LCCI International
Qualifications cover a wide range of subjects including Contact Center qualifications Marketing Advertising Customer Service Retail
Operations Business Administration IT Financial and English Language LCCI offers its qualifications in more than 120 countries and
each year around 250000 are awarded throughout the world
In 2003 the London Chamber of Commerce and Industry Examinations Board (LCCI) merged with Goal assessments a pioneer in online
testing to form EDI (Education Development International) which has now become one of the UKrsquos leading awarding bodies accredited by the British government Thus IMI became an approved EDI center
In cooperation with LCCI IMI is offering the following
International Certificates
bull LCCI Certificate in Contact Centre Skills
bull LCCI Certificate in Contact Centre Supervisory Skills
bull LCCI Certificate in Customer Service
bull LCCI Certificate in Marketing
bull LCCI Certificate in Public Relations
bull LCCI Certificate in Retail Operations
bull LCCI Certificate in Selling and Sales Management
bull LCCI Certificate in Advertising
PMP
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
27
IMI
Products PublicTailor MadePrograms
Public Courses
Personal Skills Courses
Marketing Skills Courses
Sales Skills Courses Management Skills Courses HR Courses
Finance Courses
Operations Courses
Programs
Cambridge
Cambridge International Diploma in Business
Cambridge international Certificate in Marketing
Cambridge International Certificate in Human Resources
Cambridge International Certificate in Business Finance
Cambridge International Certificate in Business Organisation and Environment
Cambridge International Certificate in Effective Business Communication
ILM
Institute of Leadership and Management Certificate in Team Leading
Institute of Leadership and Management Introductory Certificate in
Management
LCCI
LCCI International Certificate In Advertising (Level 3)
LCCI International Certificate In Customer Service (Level 3)
LCCI International Certificate In Selling amp Sales Management (Level 3)
LCCI International Certificate In Marketing (Level 3)
LCCI International Certificate In Retail Operations (Level 2)
LCCI International Certificate In Public Relations (Level 3)
LCCI International Certificate In Contact Center Skills (Level 2)
LCCI International Certificate In Contact Center Supervisory Skills (Level 3)
IMI is focusing on short and long term practical courses and certificates in different fields such as-
Customer ServiceSales amp MarketingHuman ResourcesFinance amp InvestmentAccountingOperationsPersonal Skills
Courses are carried out either as public courses according to an annual training plan or as customized courses tailored to specific customer needs and requirements
Tailor Made Courses
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
28
3 M ABB Abbott MIGOP Miraco Carrier
ABC Bank Abercombie amp Kent ACE CIIC Mobiserve Motorola
ACE Life Insurance AFNCI Aga Khan Cultural Services Nestle New Zealand Milk
AIG Egypt Insurance Co Al Ahly Real Estate Al COA CSI (Closure Systems) NSGB NSGB Life Insurance Company
Alcan Telecom Alexandria Business Association Alico NTG Clarity Olympic Group
Allianz Alstom American Express Travel Oracle Academy Orange Business Services
American University in Cairo (AUC) Americana Amiral Orascom Housing Communities Oriflame
Arab African International Bank Arab Bank Aramex Paltrade ( Palestine) Papa Johns (Pizza)
Architouch Arma Food Industries Co ARPU Plus Peugeot Egypt Pfizer
ART Aventis Pharma Avenue Pico Picorp Holding
Azza Fahmy Jewellery Azza Fahmy Factory Baby Academy Prime Investment Print amp Print
Barclays Bayer BCC Best Cheese Company Prosylab Protrac
BEST BNP Paribas Boeringer Ingelheim Rashpetco Raya Corporation
BP Egypt British Gas ( BG) BT Applied Technology ( Ben Laden
Group) Royal Group UAE ( Private Equity) Sanofi- Aventis
BUPA International Cadbury Cairo amp Alex Stock Exchange SCCT Schindler
Caltex Egypt Care Egypt Carrefour Sea and Air International Sekem
Chipsy CIB Clorox Shell Marketing SIAC
Coca- Cola Bottling Corplease Creative Lab Spinneys Starnet
Cristal Middle East CSA (Community Service Association) Danone Syngenta Agro SAE T3A
Delaval Delta El Galil Textiles DHL TE Data Tetrapak
Drexel Dun amp Bradstreet Ltd East Zeit Petroleum Co Trane Unipak Nile
ECES Egyptian Center for Economics Studies EDA Education Reform Program Unitech United Beverage amp Food Co (Cinnabon)
Egypt Telecom Egyptian Cement Co Egyptian Chef Association Vitrac Vodafone
Egyptian Junior Businessmen Association Egyptian LNG Egyptian Post Office Xceed Mantrac
El Mansour amp El Maghrabi El Rashidi El Mizan El Zamil Steel LMIDC MsDonalds Egypt
Emarat Misr Energizer Enppi Maridive Fugro Survey Media Terrania (Orascom)
ENSTINEY Equant - ( CS amp O) Ericsson MSC Metro Markets
Ethan Allen ( American Interiors) Eveready ExpoLink MenaNet Communications Mido
ExxonMobil FAO Farm frites Miac - Abu Ghaly Mobinil
Fresenius Kabi General Motors Egypt Ghabbour Egypt Mannai Corporation( Qatar) National Food Industries ( SONUT)
Gillette- Egypt Giza Systems Glaxo Smith Kline Masterfoods Novartis Egypt
Grey Worldwide Grohe GSF Egypt Medgenco International NTCC
Guiesume Gupco Hendawi Publishing Menatel Omatra
Henkel - PDC Egypt Hesni Group Hilton International Middle East Glass Manifacturing ( MEG) Orascom Hotels amp Development
Honeywell i2 Itesalat IBM PriceWaterhouseCoopers PampG
ICLARM IEOC Imtenan Pyramids Scientific Office Pepsi
Imtenan Group for Honey products Intel Corporation InterContinental Raya Distribution Philips
IPSOS Egypt IT Soft IT Worx Savola Traek Nour Advertising
Janssen- Cilag Egypt Johnson amp Johnson Medical Middle East Juhayna Schneider Electric Total Egypt
Kandeel Steel Company Kodak Kraft Foods Egypt Setcore Petroleum Services Unipharma
La Poire Lead Marketing Solutions Leoni Wiring Systems Siemens Vantico Huntsman
Lilly Egypt Linea Art amp Production LINK dot NET Swiss Red Cross Wadi Holding
Progressia
IMI
References Key Accounts (12)
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
29
bull IMI was awarded the Train the Trainer RFP MDP200705 and has accordingly implemented the Train the Trainer program successfully with the Media Development Project (MDP) several times
during 2007 amp 2008 and is going to implement the same program again for 15 partner institutions in 2010
bull A widespread cooperation with TakamolPathfinder a USAID project in the field of reproductive health is being implemented through different training assignment since 2007 till now The
programs target different community groups in areas such as Dakalhlia Kafr El Sheikh Luxor Aswan and Qena these groups include religious leaders raedat rifiat (outreach workers) agriculture
extension workers school pupils and media groups Training programs aim to give health messages tailored to the different groups in order to achieve well rounded health awareness in the
whole communities respectively
bull Extensive training was also carried out in the field of Reproductive Health and Mother amp Child Health through the Tahseen Catalyst Project funded by the USAID in different Egyptian
governorates Clinical training was provided to Primary health care unit physicians nurses and unit staff
bull IMI served the governmental sector through the International Institute of EducationDevelopment Training 2 program (USAID) Training programs carried out covered the fields of customer
service and public relations and were delivered to Water amp Sanitary Drainage Authorities in Alexandria Fayyoum Beni Suef and Menia
bull IMI also implemented several training programs in the domain of Exports in cooperation with the Industrial Modernization Center (EU program) in the governorate of Assiut for different groups
of potential exporters
bull IMI has also provided training through the Swiss Red Cross (SRC) in an initiative aimed at upgrading the skills and capacities of staff physicians of the National Blood Transfusion Services (NBTS) of
the Ministry of Health and Population in Egypt Training programs were delivered in the areas of strategic marketing planning Training of Trainers (TOT) as well as management amp
leadership development
IMI
References Key Accounts (22)
Our Training
Approach
bull Focus on Attitude IMI believes that the crucial factor in any learning program is attitude Only when one recognizes the usefulness of the new skill the importance of mastering it as
consistent behavior or lsquofeelsrsquo the necessity of it will one be able to realize an ongoing development
Action Learning IMI workshops are based as much as possible on the Action Learning principle This means that an optimal translation is realized in daily practice ndash through practice
simulations during the training and also through individual practical assignments completed before and after the training when possible
bull Customization IMI Training courses are built upon the customer Training needs that varies according to the corporate goals industry environment and the profile of the
participants IMI has no off the shelf Training Material We pay much sensitivity to Program design according to the customer Training needs
Our Training
Methodology
Training Material The material presented should be relevant meaningful communicated effectively and related to the job We have the capability to produce both English and Arabic
Materials according to the profile of the participants and training needs
IMI Trainers IMI has recruited a list of the most qualified ConsultantsTrainer that have the training talent hands-on experience and dedication in order to ensure the quality of the
training provided
Trainer Role Knowledge Provider Coach Facilitator Catalyst coordinator of learning Experience
Training Effect Our Training workshops aim not only at changing the knowledge of the participants but basically the attitude and Skills of the trainees
Monitoring
amp Evaluation
Short Courses
IMI has a strict policy of evaluating all courses related to the firm Upon reaching the end of each training course participants are required to fill out an evaluation form for both the
course and the trainer This evaluation form is treated as a guideline for IMI to improve or modify its training techniques or course contents
Certified Programs
IMI continually conducts two types of evaluations for all courses during any semester Mid-Term and Final Evaluation
The mid-term and final evaluation forms are designed comprehensively to measure the candidatesrsquo evaluation of the course along with all the course related aspects (material handouts
books trainerhellip) as well as to assess the candidatesrsquo evaluation of the center and the coordinating team
Candidatesrsquo recommendations and suggestions are precisely evaluated and implemented wherever feasible in addition the candidatesrsquo feedback on the trainer is instantly communicated to the trainer via comprehensive feedback report to pinpoint areas of improvement and achieve the mutual benefit of all parties ldquothe center the trainer and the
candidatesrdquo Also an ldquoInstructor Satisfaction Surveyrdquo is conducted which is designed to assess the trainerrsquos satisfaction with IMI as a training center and areas of improvement from hisher point of
view This survey is conducted at the end of each semester and the data is analyzed through the Excel program The findings are discussed with the trainer and all corrective actions are
taken
Logistics IMI is flexible in carrying out our training programs in-house at the clients premises or anywhere with the needed equipment available If courses are carried out in-house IMI is
responsible for all logistical requirements If courses are not carried out within IMI premises the logistics team is responsible for coordinating all logistical matters with the concerned
client
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
30
About
Aspire for Consulting and Training Is a pioneer Egyptian company that provides specialized leadership
and team building trainings for a wide variety of clients in the business sector using the experiential
learning and outdoor challenge activities
For the last 6 years the facilitation team of Aspire facilitated these types of trainings for more than
40000 participants from different age brackets geographical areas and sectors of the society
In the last 6 years following a period of market awareness to what these types of trainings capable
of doing in the business world the idea of starting a company specialized only in these types of
trainings became a pressing issue and only in 2007 Aspire which was a dream for a group of
professional consultants became a reality
Aspire seeks to reach integrated solutions for current challenges in teams within companies by
integrating these trainings in the fabric of the companies we believe that companies and
organizations will become more efficient and productive
Aspire has a growing range of clients Our training has successfully impacted business organizations
and other specialized entities expanding their potentials and providing trainees with a unique
experience of change Mentioned below are some clients whom Aspire served
Aspire
Overview
Aspire Training
Website httpaspirecomeg
Address 15 Mohamed Zaki Moneer St Makram
Edeid - Nasr City Cairo
Email infoaspirecomeg
Tel amp Fax +(202) 2270 4399
References
MobiNil
Vodafone - Egypt
LinkdotNet
Xceed - Management Team
Maersk Sealand
Novartis Consumer Health
American University in Cairo (LEAD Program)
Rotary Club of El Tahrir (RYLA event)
Care Egypt
Amid East - Egypt
Berzi Group
Oasis de Maadi School
El Alsson School Haraneya
BBC Schools
TAHSEEN NGO
Kids Games Camp since 2004
Local organizing committee of International
tournament of tennis table for juniors Egypt 2005
Canadian International School of Egypt
Karma Language Schools
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
31
About
Since 1998 Scitron Training has successfully provided its customers all over the middle east and
Asia with quality Training both locally amp abroad (EuropeAsiaUSA)
Scitron takes pride in providing you with a complete Quality training package covering all your
organizational training needs by teaming up with the top training providers trainers and key note
speakers from around the globe
Harnessing the enterprise of those vital business executives who will make the difference creates
competitive advantages wealth and growth Aiming to enhance the caliber of both your companys
technical amp Administrative Personnel done through our international Team of consultants and
trainers that has a thorough understanding of the world of business as well as all technical issues
related
Our training courses and resources represent quality investment for your organization with a
complete list of Technical Management instructor led courses as well as localised Computer based
training software amp E-Learning modules covering a wider range of subjects
Teaming Up with the Best providers Worldwidehellip
Quality Management Administrative professional Sales Customer service and broad range soft
skills training
Scitron offers a complete list of courses serving a wide range of sectors from engineering
Production maintenance environmental science to economics amp management with a wide range of
industrial sectors such as telecommunications cement amp utilities as well as a much broader cross
section of the oil amp gas sector At the same time the range of subjects taught has broadened to
include specialist topics from many disciplines that effect most branches of industry business amp
commerce
Scitron
Overview
Scitron Training
Website httpwwwscitronwebcom
Scitron
EGYPT
64 El Merghany st Heliopolis
Cairo Egypt
TelFax 202 22917721
Cell 20 123153326
Scitron
Philippines
Unit 201 PDI Condominium
Banilad Cebu City
Philippines
Tel (032)416-2022 or (032)581-5818
Cell 09179986802
Scitron
Dubai
Alfattan building elkussais Suite 621
Tel 0097142619017
Cellphone 00971502932054
Scitron
USA
12728 Mustang Rd Houston Texas
USA 77057
Tel 281-992-5601
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
32
TLSA-The Leadership amp Sales
Academy
Stand amp Deliver McNeil amp Johnson
With 20 years experience at the cutting
edge of Leadership Training Sales
Management Training and Sales
Training The Leadership and Sales
Academy (TLSA) offers tailored
accountable and measurable solutions
A participative and experiential training
- People donrsquot learn by lsquochalk and talkrsquo but by joining in experiencing things for
themselves and enjoying the process
McNeil amp Johnson has been in business
for over 20 years In 1985
Motorola University used our expertise
to develop a sales training program that
people still use today Itrsquos one of the many reasons wersquove been around so longmdashwe develop quality training
programs that have lsquolastingrsquo power
Cp Training Consortium Persona
The CP Training Consortium was
originally formed in 1996 to provide
Contracting and Procurement training
on an outsourced basis to Shell Group
companies Since 2000 however our
client base has expanded significantly
and includes organizations
Persona Global is a worldwide provider
of assessment tools and
methodologies for corporations facing
challenges in change leadership
communication organizational
alignment sales customer service and
management
Read more
Scitron
Strategic Partners
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
33
Scitron
Products
Business simulations Off the shelf Course Psychometric Assessment
Closing the sale coaching simulation
Field sales coaching simulation
High Yield Questioning coaching simulation
Leadership Style coaching simulation
Managing objections coaching simulation
Managing sales meetings coaching simulations
Motivating the team coaching simulation
Questions amp Active listening coaching simulation
Selling benefits coaching simulation
Vision goals amp strategy coaching simulation
Winning appointments coaching simulation
Leading the Sales Team Download
Managing Key Accounts - TLSA Download
Outstanding Business Leadership Download
Professional Selling Download
Professional Telesales Download
Training Resources
Public Courses Train the Trainer Tailored Training
Effective Business Writing
Presentation skills
Problem Solving amp Decision Making
Time Management
Train The Trainer Business Improvisation
Professional Sales Training
Soft skills training
Customer Service Training
Call Center Training
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
34
Scitron
References Clients
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
35
About
Professional Certificate
The Professional Certificate is a comprehensive program designed for
professionals looking for opportunity to build skills and knowledge in
specialized areas needed to make them excel in their career
Mini MBA Program
Talk the talk and walk the walk of the MBA holders Join the program
that equips you in 6-8 months with the key competencies taught in a full-
fledged MBA program yet in a cost-effective wayRead more
KNOWLEDGE Days
ldquoKNOWLEDGE Daysrdquo is an afternoon 4-hours interactive event targeting
our loyal clients and is held once a month KNOWLEDGE aims at providing
valuable knowledge to its clients covering a new business topic every
month
Knowledge
Overview
Knowledge Academy
Website httpwwwscitronwebcom
Cairo
Branch
14 Ramo Gardens Intersection of El
Nasr Road with Omar Ebn Elkhatab
st Nasr City - Cairo - Egypt
Mobile 0100 009 7229
Tel 022 24192971ndash 24140203
E-mail infokegyptcom
Alexandria
Branch
Contact person Gasser Kamal
Mobile 0100 009 7221
E-mail Gkamalkegyptcom
Certificates Workshops
Sales Management
Management
Business Planning
Project Management
Operations Management
Marketing
Human Resource Management
Mini MBA Program
Professional Certificate
KNOWLEDGE Advanced Programs KAP
Construction Contracts Administration
Business in Practice Workshops
People Management in Practice
KNOWLEDGE Days
PMP Exam Preparation
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
36
1-Industrial 2-Telecom and IT 3-FMCG and Dairy Producers
bull Olympic Group
bull Bahgat Group
bull Crystal Asfour
bull CEMEX Egypt
bull Ceramica Cleopatra Group
bull Egyptian Cement Company (ECC) bull Ezz Steel
bull HI ndash PACK for Packaging Materials
bull Huawei Technologies
bull IT Worx
bull National Telecom Cards Company (NTCC) bull Nokia Siemens Networks
bull Ideavelopers
bull Global Brands
bull Alkan Telecom
bull Link dot net
bull Orange
bull Unilever Mashreq
bull Juhayna
bull Americana
bull Edita Food Industries
bull Sekem Group
bull BEYTI bull DOMTY
4-Pharmaceutical and Health Care 5-Automotive 6-Energy
bull Nahdi Medical Company KSA
bull AstraZeneca International bull Novartis Pharma
bull Eva Pharma
bull Riva Pharma
bull Sanofi Aventis
bull El-Ezaby Pharmacy
bull Dar Al Fouad Hospital
bull 57357 Hospital
bull Abou Ghaly Motors
bull Ghabour Auto
bull MCV
bull Bavarian Auto Group
bull Pirelli Egypt
bull OMATRA
bull Modern Motors
bull Arab Steel Fabrication Co bull ABB Arab
bull Al- Babtain ndash Egypt
bull Fathy Hassan Group
bull Siemens
bull Schneider Electric Egypt
bull VA Tech
7-Oil and Gas Sector 8-Construction Real Estate and Engineering 9- Governmental and Non Governmental
Organizations
bull Egyptian General Petroleum Corporation EGPC
bull Enppi
bull Fayoum Gas
bull PICO Petroleum Services
bull Orascom Construction Industries
bull Talaat Mustafa Group
bull GHD Global bull Qatari Diar
bull Kharafi National
bull IslamWeb - Qater
bull Information and Decision Support Center (IDSC)
bull Information Technology Institute (ITI) bull The Ministry of Foreign Affairs
10-Food and Beverage and Hospitality Sector
bull BBA Food House
bull Conrad Hotels
bull Cilantro
bull La Poire
Scitron
Overview
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
37
Brilliance
Overview
About
We believe about the importance of knowledge specially IT Electronics Telecommunication and Human Development fields
so that BRILLIANCE Tech Company has been established to acquire the chance of getting the real knowledge with high quality
and reasonable prices for all people So we are trying to spread modern knowledge in the society in order to enhance the
caliber for trainees and consequently qualify them to enter the job market with more competence
Brilliance Tech
brilliancetechnet
Cairo 15 Tarablos St from Abbas Elakad
infront of Bank Misr Nasr City
Tel (+20)12 015 8881 ‐ (+202) 22 73 83 84
E-Mail infobrilliancetechnet
For Technical Services Inquiries
Tel (+20)12 015 8881
mohamedbakrybrilliancetechn
et
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
38
Telecommunications
Mobile Communication
GSM
UMTS
HSPA
WiMax
LTE
Optimization amp Drive Test
Practical Visit for Telecom Sites
3G Optimization
Network Security
and VOIP
Cisco Certified Network
Network Security
VOIP
Advanced
Network Infrastructure
Cisco Certified Network
Infrastructure Network
Electronics Level 1
Electronics
Intro to Microcontroller
Electronics Level 2
1) Electronics
2) VHDL
3) Microcontroller (All types are
available)
Brilliance
Products Services
Management
Soft Skills
High Performance Team Work
Presentation Skills
Decision Making
How to Write CV
The Interview
Planning
Human Resource
Staffing ( Recruitment ndash Selection )
Training amp Development ( Orientation ndash Employee Training amp Development ndash Career Development )
Motivation ( Motivation Theories amp Job Design ndash Performance Appraisals ndash Rewards amp Compensation ndash Employee Benefits )
Maintenance ( Communications ndash Employee Relations )
External influences affect HRM (Governmental Legislation ndash Labor Unions ndash Management Thought ndash Strategic Environment )
Marketing
Marketing Definition
Marketing Environment ( Micro Environment ndash Macro Environment )
Marketing Strategies (STP ndash Pull amp Push )
Marketing Mix (4Ps)
Principles of Real World Market
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
39
Edge Consultants
Overview
About
Description of ITrsquoS ALL ABOUT ME (adult course) Course For Adults ldquoITrsquoS All About Merdquo Course will help through itrsquos know how techniques and edutainment methodology with hands on activities how to be face challenge and have always the positive outlook how to have the awareness how you
communicate in a way to build a successful and strong relationships and control your anger how to discover your talents
how to build your ldquobrandrdquo in order that people aspire to have you in business or in life and how is this person ldquoyourdquo is capable to maintain himself along the journey of the life (For more information please check a briefing about ldquoItrsquos All About Meldquo course) Our Philosophy
Edge Consultants sees its role as improving each individual intellectually and ethically and this aim drives everything we do Our
desires is to create a partner ship with our clients to understand their needs fears and challenges and to help them pursue
happy fulfilled in their life
Our Commitment to you
The effectiveness of training is largely down the ability of trainer this is a fundamental area that we invest in to ensure that our
coaches are the best in coaching
All our coaches has been hand selected for their particular discipline We only recruit coaches with professional practical real
life experience in the subjects that they train In addition we invest in their professional development to maintain and develop
high standards
Class Service
We feel very strongly that our customers should receive the very best level of service We are here to serve and deliver for you
Our support team are here to ensure experience of working with us is the 1st rate
We guarantee the quality of our work rdquoPoor training is expensive whatever the pricerdquo
We offer a range of courses for individuals nearly have of all work is conducted on schools and in a companies Any of our
courses can be tailored for the corporate to your specific requirements so that the effect of the training is the maximum
We work on a confidential basis with many of our clients
Today we have only one office in Cairo Egypt and we are planning to grow to cover all states in Egypt and the world
Edge Consultants Website wwwedgeconsultantcom
Premises (435) 34 St Behind Fatma EL-
Sharbatly Mosque Fifth Settlement
New cairo
Cairo - Egypt
Post Name Mobile Email
Managing Director Iman Sabry 012-2146921 Imanedgeconsultantcom
Head of Training Department Dalia Safaan 012-7336457 Daliaedgeconsultantcom
Senior Trainer Abdelsalam Atwan 016-1000060 AAtwanedgeconsultantcom
Marketing Executive Kanzy Shouhaib 010-0029257 Kanzyedgeconsultantcom
Sales Executive Mohamed anwar 010-3417277 Manwaredgeconsultantcom
Customer Service Tamer sobhy 010-2192438 Tameredgeconsultantcom
Training Coordinator Mohamed Ali Ali 010-3417277 Mohamededgeconsultantcom
IT Administrator Sameh Reda 010-9683144 Samehedgeconsultantcom
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
40
Zad Group
Overview
About
As a Middle East leader in Change Management and Turnaround projects ZADChange stands for a
momentous specialization in the design development and delivery of Change Management Solutions
for human capital productivity that turns around organizational performance on both national and
regional levels
is positioning itself as a CHANGE driver inside the organizations We create change leaders as well as
provide practical tools and solutions to support the change process and make it happen as desired
ZADChange hellip with infinite qualities
An ample range of business knowledge with extensive expertise in diverse areas of business
An accredited specialization in change management
An ability to consolidate and synergize inside and outside the organization with
Our creative and flexible range of solutions and ability to custom design processes to meet the
organizational goals by means of
Our credibility and trustworthy that enables us to work at all levels in the organization through
A methodology blended with innovation enthusiasm inspiration and above all a drive to all the teams
we work with that makes the positive change take place hellip effectively
Zad Group Website zadgrouporg
Hotline +(20) 12 39 978 22
Tel +(202) 22 69 02 92
+(202) 22 66 98 08
Fax +(202) 22 67 04 43
GSM +(20) 12 82 221 12
E-mail infozadgrouporg
hellipThe Change Master
hellip A training methodology like
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and
and loyaltyrdquohellip Operations Team
there are no participantsrsquo complaints that the
Management Amr El-Fass BPhSc MBA
General Manager
Waleed El-Deeb BPhSc ABNLP
Marketing Director
Osama Gado BPhSc
Operations Director
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
41
Zad Group
Products Solutions Methodologypartners
Talent Smart
About TalentSmartreg
EQ Assessment amp Training
Organizational EQ
Success Stories
Leading Bold Change
Why Penguins
The 8-step Model
Who should attend
Penguinese Journey
What People Say
LBC Guaranteed
Targeted Selection
As an Interviewer
An Everyday Story
Why TS
Impact of TS
What people say
Solutions
Methodology
ZADChange hellip A training methodology like no other
ldquoOur vision is enclosed in a ldquoTotal Quality Programrdquo which impresses all attendees and builds a long term relationship based on trust and loyaltyrdquohellip Operations Team Pre-Training
1 Training Needs Assessment (TNA)
Four main steps to conduct a training needs asses
2 Programs designing and preparing role plays tools games exercises activities amp videos needed for it
3 All our programs are supported with a full training kit that consists of
During training
A training system that builds the change and delivers best results through
Post training
Evaluation and follow-up
wwwddiworldcom
wwwtalentsmartcom
wwwisbworldwidecom
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
42
Zad Group
ReferencesClients
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
43
ITS for Training
Overview
About
Vision
ITS plans to be the leading organization providing Recruiting Training and Consulting services
in the middle East and to take a position as the organization of choice when companies
require a strategic solutions that meet their specific indoor or outdoor requirement
Mission
ITS mission is to ensure that all Recruiting Training and Consulting services will have positive
impact on the future performance of our clientsrsquo business Our commitment is to achieve our clientsrsquo full prospective goals through providing integrated solutions in all business
Our Goals
To provide positive impact on individualsrsquo careers and business corporate goals through creative and efficient solutions
To create a challenging smart and effective working experience within professional
programs
To achieve our clientsrsquo strategic development by inspiring energizing motivating and stimulating their creativity and business skills
Edge Consultants Website httpedgeconsultantscom
Email infoits4trainingcom
Telephone (02) 226 195 77
Mobile (011) 0122780
Fax (02) 226 195 77
Address 10 Abd El-Halim El-Nagar St
Nasr CityCAIRO
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
44
Accreditations
ITS for Training
Products Training amp Consultancy Accreditations
Training Sector
Finance and Accounting
Accounting
Finance
Internal Audit
Information Technology
Operating Systems
ERP system
DataBase
Graphics
Programming
Networking
Other Courses
Management
Human Resources
General Management
Customer Service
Project Management
Marketing and Sales Certificate
Quality Management
Supply Chain
IT for Business
ITIL V3 Foundation
E-Marketing Diploma
Airline
Training of Trainers
Consultancy Sector
Human Resource Consulting Services
Establish new business
Integrated solutions
Vision mission and strategy
Organization Chart
Staffing plan
Job analysis and Job description
Recruitment
Interview and Selection decision
Training plan
Performance Evaluation
Salary and Benefit survey
Discipline System Policies
Problem solving
Human Resource Information System (HRIS)
Benefits of establishing accurate HRIS system
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
45
Career Gates
About
About
Career Gates the premium provider of British Training in Egypt is an initiative developed by
MSA University to provide the local community with the best professional learning
Our Vision To become the leading centre for Human Development and Professional
Learning in the region
Our Mission To provide a full spectrum of professional training programmes and workshops
that would develop our learnersrsquo soft and vocational skills and Knowledge
Career Gates offers a full range of training programmes and workshops that aim to provide
our learners with all the knowledge and skills required by their professional careers
This will enable you to fulfill both your personal and professional objectives whether it
Is advancing your line of work
Or preparing for employment
Or balancing your work life and personal life
In order to ensure that we fulfill all our learners needs we offer our courses in two sites
Our Main Campus MSA Dokki
And our satellite campus in 6th October
We provide the region with the best professional learning by cultivating programs and
providing many partnership agreements that ensure the best education and training services
around the world
Career Gates Website httpwwwcareergatesorg
Career Gates is located in Dokki Giza Egypt
Were in 13 El Mesaha st
+Registration and General Information
Tel (+2) (02) 33367846 | (+2) (02) 33371239
Fax (+2) (02) 33367844
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
46
MBA Route
Human Resources Diploma
Management Studies Diploma
Professional Management
Advanced Professional Management
Studies
Career Gates
Products Services
Soft Skills
General Management amp Soft Skills
bull Introduction to the Essence Management
bull How to become an effective manager
bull Strategic Management the only way to survive
bull Change Management Creativity and Innovation
Conflict and Crisis Management
bull Leadership enhances organization performance
bull Motivation Skills a way to enhance commitment loyalty and
performance
Team Building your way to become a learning organization
bull Knowledge Management your most important tacit asset
bull Planning and Control Tools and Techniques
bull Negotiation Skills
bull Business Writing
bull Communication Skills
bull Time Management
bull Effective Managerial Skills
bull Entrepreneurship and Business Ownership
bull Creative problem solving
bull Secretarial Skills and Office Management
bull Effective Supervisory Skills
bull Process Excellence
bull Report Writing
bull Team Work
Operations amp Quality Management
bull Procurement Management
bull Warehouse and Inventory Management
bull Re-Engineering Your Organization
bull Operations and Value Chain Management value creation
bull Logistics Management
bull Quality Management
bull Project Management
bull ISO 9001 2008 Requirements and Compliance
bull Developing the ISO 9001 - 2008 Documentation
bull Internal Quality Management System Auditing
bull Tools for Quality Improvement
bull Establishing an Environmental Management System (EMS)
According To ISO 14001
Soft Skills
Financial Management
bull Introduction to Finance Management
bull Corporate Finance Fundamentals
bull Financial Statements Analysis
bull Banking and Credit
bull Cost Accounting Management
bull Financial Feasibility Study
bull Financial Essentials for Non Financial Managers
Marketing Management
bull Introduction to Marketing Management
bull Strategic Marketing
bull E-marketing
bull Advertising Management
bull Customer Relationship Management
bull Customer Orientation
bull Customer Satisfaction
bull Sales Management
bull Customer Loyalty
bull Marketing Strategy
bull Selling Skills
bull Principles of Direct Marketing
2 Personal amp Professional Development 1 Business amp Management
Other personal amp professional Development
bull IELTS Program
bull General English Course
bull Business English Certificate
bull Spanish Program
4 Art amp Design
3 Cinema Gates
Fashion amp Clothing Diploma
Interior Design program
Photography Pro Courses
Fashion amp Jewelery Making
Introduction to Film Making
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
47
Edexcel a Pearson company is the UKs largest awarding body offering academic and vocational qualifications and
testing to schools colleges employers and other places of learning in the UK and internationally
One of the worlds oldest universities and leading academic centres and a self- governed community of scholars
Cambridge comprises 31 Colleges and over 150 departments faculties schools and other institutions
The British Council is the UKs leading international organisation for educational and cultural relations
The University of Greenwich is home to a thriving community of over 23000 students of all ages Students from over
140 countries choose to study at Greenwich which is also a popular option for people from our local communities in
south-east London and Kent
The Canadian Chamber of Commerce in Egypt
The Business Excellence Center (BEC) was established by a group of highly qualified professionals to offer a wide
range of educational training and technical assistance programs for organizations and individuals in the area of
Quality Management
Brisk Consulting SAE is a Joint Stock corporation that aims at delivering lrmoperational professionalism to businesses
operating in Egypt and the Arabian lrmGulf
Mircosoft
IBSS
Industrial Training Council
Career Gates
Strategic Partners
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
48
Skills Worldwide
About
About
Based in Dubai UAE Skills Worldwide is one of the most prominent research and development
centers in the fields of management and self-development skills around Africa and the Middle
East regions In its quest for outstanding accomplishments the company has started out its
journey as a training firm that aimed at enhancing the productivity of its cherished clients both
individuals and corporations however with the growing and mounting need for innovation and
customized disciplinary research the company has altered its fundamental activity and budged
its efforts more towards the realization of an effective RampD lab that is both autonomous and self-
sufficient
Despite the companys significant short-term life business it has managed to catch the attention
of many of its peers and attract numerous partners and franchisees from various parts of the
world a fact that simply highlights the companys eminent competitive spirit and long-term
strategic planning The company selects potential and compelling companies in the market and
grants them either partner or franchisee agreements after thoroughly and meticulously training
them and getting them to master its distinctive methodology and training programs As a matter
of fact Skills Worldwide itself is a result of the mergence and acquisition of various training
companies and service providers in Europe the Middle East and North Africa
Apart from this Skills Worldwide aims at fostering an innovative culture which serves as the main
driver for the companys continuous development and expansion which will ultimately result in
the fulfilment of its foremost goal to be a pioneer in the field of services research and
development This innovative culture directs the company to think of ways to forecast the
customer needs identify these needs as opportunities and then work on translating them into
beneficial services
Skills worldwide Website skills-worldwidecom
Operational Office Alexandria
Skills Worldwide
601 Horreya Avenue Zezinia Alexandria Egypt
Tel +20 (3)5759309 Fax +20 (3)5759309
Email infoukskills-worldwidecom
Regional Presence MEAfrica
HQ
United
Kingdom
Skills Worldwide
Address 72 New Bond Street London W1S
1RR
T +44 207 317 0636 F +44 207 514 99 11
Email infoukskills-worldwidecom
Our
franchising
community
Cairo
Skills Worldwide (Egypt Partner - Alex Off)
Villa 401 North El Choueifat New Cairo Tel
+202 2618 4422 cairoskills-
worldwidecom
Alexandria
Skills Worldwide (Egypt Partner ndash Alx off)
582 Horreya Road St Gleem
Tl +20 (3) 5858171 F +20 (3) 5858172
Email alexandriaskills-worldwidecom
Dubai
UAE
B-Conn Union House Building 5th floor
Port Saeed Road
T +971 4 211 5302F +971 4 211 5101
dubaiskills-worldwidecom
Khartoum
HampH Consultancy
office 21 6th floor El Fayhaa Trading
Center Ali Abdellatif st Khartoum st T
+249 1 8376 6153 F +249 1 8376 6154
khartoumskills-worldwidecom
Riyadh
KSA
EVARA Group
Email riyadhskills-worldwidecom
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
49
Ready Made Training Programs
Custom Made Training Programs
Training Needs Assessment
RampD Services
Content Development Center (CDC)
Innovation and Creation
Skills Worldwide
ProductsServices - Franchising
bull
bullbull
bullbull
Franchising Benefits
Brand Awareness
ControlAutonomy
Economies of Scale
Financing
Marketing
Speed to Market
Faster Return on Investment (ROI)
Operational Training
Franchisor Support
ProductService Innovation
So would you rather invent the toy or play with one ready-made
If youre the smart and knowledgeable type then owning your own franchise is the way to go A franchised business will work better for you providing
you with a complete out-of-the-box business ready to plug and play You only have to follow the operating manual
It is clear enough now that each path has its own promise as well as perils Once the choice is made however the question becomes what type of
business to choose
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
50
Skills Worldwide
References Clients
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
51
Market Offering Products
bull Segments what segments not
participating in
bull Segment offer what
products AB offers for this
segment
bull Products positioning AB versus
trade
bull Competitive advantage for
products
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
International
affiliation Training Industrycom
Top 20 Leadership Training Companies (2011)
httpwwwtrainingindustrycomleadershiptop-companies-listings20102010-top-20-leadership-companiesaspx
Top 20 Leadership Training Companies (2011)
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
53
bull TrainingIndustrycom continuously monitors the training marketplace looking for the best
providers of Leadership training services As part of our commitment to the industry and
service to our community members and website visitors we announce Top Company Lists to
help buyers of leadership training programs products and services choose a partner that
does it best Selection of the Top 20 Leadership Training Companies was based on the
following criteria
Thought leadership assessments or research to support programs
Strength of clients and audiences served
Geographic reach and participants trained
Company size and growth potential
Industry recognition innovation and impact
bull Due to the diversity of services included in leadership training programs no attempt is made to rank the ldquoTop 20rdquo
2011 Top 20 Leadership Training Companies
Training Industrycom
Product offering versus local market
Ranking world-wide
Interest in the Middle Eastworld-wide presence
Value adding to ABamp Associates
Cost implications ( Impact on product offering)
Commitment
Requirements
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
54
Leader Ship Training Company 2011 2010
Achieve Global X X
AMA ndash CMA X X
Blessing White X X
Center for Creative Leadership X X
DDI X X
Disney Institute X X
Duke X X
E Cornel X X
Element K X X
Franklin Covey X X
Harvard Business X
Hemsley Fraser X X
Impact X
Top 20 Leadership Training Companies
Training Industrycom
Sales Performance Intrsquol Sales Performance Intrsquol Sales Performance Intrsquol Sales performance Intrsquol
Leader Ship Training Company 2011 2010
Ken Blanchard X X
Kenxa X
Linkage X
Vangent X X
Wilson Learning X
Zenger Folkman X
PDI Ninth House X
QA X
Forum X
Linkage X
Richardson X
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
55
Top 20 Leadership Training Companies (2011)
Disney Institute Duke Zenger Folkman Hemsley Fraser Forum Richardson
DisneyInstitutecom Dukececom ZengerFolkmancom HemsleyFrasercom Forumcom Richardsoncom Leadership Excellence
People Management
Quality Service
Brand Loyalty
Inspiring Creativity
Business Excellence
Custom Programs
Program Design
Advisory Services
Design Lab
Learning Architecture
Restructuring LampE
Leaders as Teachers
Learning at Work
Team Based
The Loom
DEVELOPMENT PROGRAMS
The Extraordinary Leadertrade
The Inspiring Leadertrade
The Extraordinary Performertrade
The Extraordinary Coachtrade
FOLLOW-UP PROGRAMS
ActionPlan Mappertrade
The Extraordinary Leader Follow-Uptrade
ASSESSMENT amp MEASUREMENT
360-Degree Assessments
Organizational Employee Surveys
Team Surveys
Customized Surveys
SERVICES
Facilitation
Facilitator Certification
Independent Coaching Channel
Coaching The Extraordinary Leadertrade
Executive Coaching
Management and leadership development
Personal impact and effectiveness
Project management
PA Secretary Administrator
Credit and finance
Sales
Customer service
Marketing and PR
Publishing and media
Health amp safety
HR employment law and train the trainer
Develop Your Leaders
Invigorate Your Salesforce
Advance Workplace Learning
Deliver Your Customer Experience
Accelerate Execution
Sales Performance System
Readiness
Development
Sustainment
Europe London
Americas Asia India
Africa Johannesburg SAfrica
UTAH USA UK Forum has 14 offices around the world
Asia-Pacific Australia Hong KongIndiaJapanKorea
New Zealand Singapore
EMEA United Kingdom
North America Canada United States
Europe M-East Africa HQ
Asia-Pacific (APAC)
Latin America HQ
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
56
Top 20 Leadership Training Companies (2011)
AMA ndash CMA Blessing White
Center for
Creative
Leadership
DDI E Cornel Element K Franklin Covey Harvard Business
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
57
Top 20 Leadership Training Companies (2011)
Overview
Achieve Global Impact Ken Blanchard Kenxa Linkage Vangent Wilson Learning PDI Ninth House QA Linkage
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
58
Sales Training Companies 2011 2010 2009 2008
Acclivus Solutions X X X X
Achieve Global X X
Action Selling X X X
Franklin Covy X X X X
Performance Methods inc X X X
Miller Helman X X X X
Richardson X X X X
Customer Centric Selling X X X
Tricore interactive X X X
Sales Performance Intrsquol X X X X
TAS Group X X X
The Brooks Group X X
Sandler Training X X
Wilson learning X X X
BCI X X
Forum Strategy Accelerated X
GP X X X
Huthwaite X X
Imparta X
AXIOM X
Porter Henry X X X
Corporate Vision Inc X X
Info Metrics X X
Revenue Storm X X
Mercuri X
ST International X X
Value Selling Associates X
M3 X
Integrity Solutions X
Knowledge Advantage X
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY
59
bull ABOUT THIS INDUSTRY Industry Definition Main Activities Similar Industries Additional Resources INDUSTRY AT A GLANCE INDUSTRY PERFORMANCE Executive Summary Key External Drivers Current Performance Industry Outlook Industry Life Cycle PRODUCTS amp MARKETS Supply Chain Products amp Services Demand Determinants Major Markets International Trade Business Locations COMPETITIVE LANDSCAPE Market Share Concentration Key Success Factors Cost Structure Benchmarks Basis of Competition Barriers to Entry Industry Globalization MAJOR COMPANIES OPERATING CONDITIONS Capital Intensity Technology amp Systems Revenue Volatility Regulation amp Policy Industry Assistance KEY STATISTICS Industry Data Annual Change Key Ratios JARGON amp GLOSSARY