Trainee PowerPoint Introduction to the Mutual Recognition Arrangement, competency-based training and assessment with explanatory notes for Trainers Slide

PROVIDING A CONTEXT TO YOUR ASEAN TRAINING

Trainee PowerPoint Introduction to the Mutual Recognition Arrangement,

competency-based training and assessment with explanatory notes for Trainers

Slide 1

RTO No. 3045CRICOS No 01505M

2

Section 1

The Context of your ASEAN training

Slide 2


Welcome

Please read the ‘Introduction to Trainee Manual’ at the front of the Trainee Manual

The Introduction will give you a good understanding of:

What a toolbox is and what it contains

Introduction to competency-based

training and assessment

The various components of the

toolboxes

Any questions?

Slide 3



Before the toolboxes were written the ASEAN Secretariat:

Had already chosen the competency-based training and assessment system to train people to work in the tourism and hospitality industry throughout all the ASEAN member states

Developed a Common ASEAN Tourism Curriculum (CATC) - an agreed 242 Competency Standards for the hotel and tourism industries in Housekeeping, Front Office, Food & Beverage Services, Food Production, Tour Operations and Travel Agencies

Produced a Regional Qualifications Framework and Skills Recognition System (RQFSRS)

Slide 4


Putting the Toolbox Project in Context

Addressing some of the problems with tourism in the

ASEAN member states

The CATC and the toolbox projects were in response to:

Lack of common tourism curriculum amongst

the ASEAN member states

Varied standards of tourism human resource

capability across the region

No mutual recognition of tourism skills and

qualifications across the ASEAN region

Slide 5



Purpose of toolbox projects

The CATC and development of 242 toolboxes for training and

assessment were designed to help accelerate the establishment of

ASEAN Economic Community (AEC) by 2015. The AEC would:

Transform ASEAN into a regional destination

Enable the ASEAN Region to have free

movement of:

Goods

Services

Investment and

Skilled Labour

Slide 6



Characteristics of AEC

A single market and production base

A highly competitive economic region

A region of equitable economic

development

A region fully integrated into the global

economy

Slide 7



Development of MRA on Tourism Professionals

The MRA was adopted by all ASEAN Tourism Ministers with

the purpose of providing greater integration and a common

approach to Tourism standards in each ASEAN Member State.

Objectives of Mutual Recognition Arrangement (MRA):

To facilitate mobility of Tourism Professionals and

To exchange information on best practices

in competency-based education and training

for Tourism Professionals and to provide

opportunities for cooperation and capacity

building across ASEAN Member States

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Benefits of MRA on Tourism Professionals

Facilitate mobility of tourism professionals based on the tourism

competency qualification/ certificate

Enhance conformity of competency-based training/education

Skills recognition

Improve the quality of tourism human resources (graduates are

ready to work in the industry)

Enhance the quality of tourism services

Slide 9



Developing 242 Toolboxes for each Competency

Standard in the 6 Labour Divisions

Key Objective:

Produce 242 Toolboxes for the 6 Labour Divisions of:

Front Office

Housekeeping

Food Production

Food & Beverage Service

Travel Agencies

Tour Operations Slide 10


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Where can I find the toolboxes?

Your Trainer will give you a soft or hard copy of the toolbox you are studying

You can also find soft copies of the toolboxes at www.waseantourism.com

The website above also has:

A list of the 242 competencies

Draft and final toolboxes and associated supplementary materials available for downloading

Copies of PowerPoint presentations given at previous national and regional workshops

The Toolbox Project

Slide 11

http://www.waseantourism.com/


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The Toolbox Project

Using the Website

To access resources on www.waseantourism.com:

USER NAME: guest

PASSWORD: guest1

Slide 12

http://www.waseantourism.com/


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Section 2

The ASEAN Acronyms – what do they all mean?

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Your Trainer will give you a ‘List of ASEAN Acronyms’

Your Trainer will explain the meaning of any of the

acronyms you don’t understand

This section will go into more detail about some

acronyms that may affect the experience of your

training

14 Slide 14

The ASEAN Acronyms


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AADCP ASEAN – Australia Development Cooperation Program.

ACCSTP ASEAN Common Competency Standards for Tourism Professionals.

AEC ASEAN Economic Community.

AMS ASEAN Member States.

ASEAN Association of Southeast Asian Nations.

ASEC ASEAN Secretariat.

ATM ASEAN Tourism Ministers.

ATPMC ASEAN Tourism Professionals Monitoring Committee.

ATPRS ASEAN Tourism Professional Registration System.

ATFTMD ASEAN Task Force on Tourism Manpower Development.

CATC Common ASEAN Tourism Curriculum.

MRA Mutual Recognition Arrangement.

MTCO Mekong Tourism Coordinating office.

NTO National Tourism Organisation.

NTPB National Tourism Professional Board.

RQFSRS Regional Qualifications Framework and Skills Recognition System.

TPCB Tourism Professional Certification Board.

Slide 15

The ASEAN Acronyms


The ASEAN Acronyms

Some key ASEAN acronyms are:

ASEAN Common Competency Standards for Tourism

Professionals (ACCSTP): minimum requirements of competency

standards in hotel and travel services aim to upgrade tourism services

ASEAN Tourism Professional Monitoring Committee (ATPMC)

consists of ASEAN National Tourism Organisations (NTOs) and

appointed representatives from the National Tourism Professional

Boards (NTPBs)

ASEAN Tourism Professional Registration System (ATPRS): a

web-based facility to disseminate details regarding the list of Foreign

Tourism Professionals

16 Slide 16


Common ASEAN Tourism Curriculum (CATC): the common

curriculum for ASEAN Tourism Professionals as mutually agreed upon

by the ASEAN Tourism Ministers upon recommendation by the ASEAN

NTOs

National Tourism Professional Board (NTPB): the Board for Tourism

Professionals composed of representatives from the public and private

sectors including academics and other relevant tourism stakeholders, to

be determined by the respective ASEAN NTOs

Tourism Professional Certification Board (TPCB) refers to the

government board and/or agency authorised by the government of each

ASEAN Member State primarily responsible for the assessment and

certification of Tourism Professionals.

17 Slide 17

The ASEAN Acronyms


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Section 3

What is a CATC Competency Standard?

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Activity 2

Complete the following sentence:

A competency is

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Competency is a combination of the skill, knowledge and attitude required to perform a task or job to the standard expected in the work place

Competence

KnowledgeAttitude

Manual Skill

Slide 20


What is a Competency Standard?

You can find the Competency Standards at http://www.waseasntourism.com

User name: guest

Password: guest1

Competency standards are descriptions of the skills

and knowledge required to perform a task/activity to

a defined standards

Can be used within different contexts:

By an individual enterprise

By an industry

By government

Competency Based Training and Assessment are processes that focus on

the transfer and validation of the competency standard Slide 21

Activity 3

List the uses of ASEAN competency standards

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Competency Standards can be used for :

Job Design

Job Descriptions

Performance Appraisal

Selection Criteria

Career Path Development

Identification of Training Needs

Development of Training Programs

Certification

The above activities in combination aim to increase customer

satisfaction through better employee performance

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What is competency based training and assessment ?

CBT is an approach to vocational (work) education and training that places emphasis on what a person can do or is required to do in the workplace

It is not time based

Participants’ achievements are measured against competency standards rather than against the achievement of other learners

For a person to be assessed competent they need to demonstrate the ability to perform tasks and duties to the standard expected in employment

CBT focuses on the development of skills, knowledge and attitudes required to achieve the competency standard

It is industry relevant Slide 24

What is competency based Assessment?

Competency based assessment is a process of systematically collecting evidence and making a judgement of a person performance against the prescribed competency standard

Evidence Criteria

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Trainee is able to:

� Perform at an acceptable level of skill

� Organise the required tasks

� Respond and react appropriately when things go wrong

� Fulfil a role in the scheme of things at work

� Transfer skills and knowledge to new situations

To be assessed as Competent26

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Recognition of Prior learning or recognition of current competency is an assessment method that requires a candidate to provide evidence that through life, education and/or work experience they can demonstrate the requirements of the competency

One of the components of the toolboxes is an Assessment Manual which provides the Assessor with information regarding the assessment methods for that particular competency unit

Using the Assessment Manual and the competencystandards for that toolbox the Assessor may be able to assess that you already have certain skills, knowledge and attitudes related to this competency standard and therefore do not have to study all or part of this subject

Assessment Including Recognition of Prior Learning

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Documents

Trainee PowerPoint Introduction to the Mutual Recognition Arrangement, competency-based training and assessment with explanatory notes for Trainers Slide