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www.stage-usa.net 1 TOUR SUNNY FLORIDA RATES Start: Miami End: Miami Length: 9 days / 8 nights Rates from: €152,88 per person (when travelling in a group of 4) Stops at: Miami, Miami Beach, Florida Keys, Key West, Everglades, Gulf Coast, Orlando Theme Parks, Kennedy Space Center, Fort Lauderdale NOT included: Car rental, tolls, parking fees, admission to attractions that were not pre-booked Tour Florida’s highlights, start in the bustling city of Miami with its great restaurants and nightlife, relax in beautiful Key West and experience the thrills of Orlando’s theme parks and the natural beauty of the Everglades.

TOUR SUNNY FLORIDA - Stage-USA...right from your seat. Fly with E.T. on a starbound bike as you help him save his home - planet. You’ll find something to appeal to kids of all ages

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Page 1: TOUR SUNNY FLORIDA - Stage-USA...right from your seat. Fly with E.T. on a starbound bike as you help him save his home - planet. You’ll find something to appeal to kids of all ages

www.stage-usa.net

1

TOUR SUNNY FLORIDA

RATES

Start: Miami End: Miami Length: 9 days / 8 nights Rates from: €152,88 per person (when travelling in a group of 4) Stops at: Miami, Miami Beach, Florida Keys, Key West, Everglades, Gulf Coast, Orlando Theme Parks, Kennedy Space Center, Fort Lauderdale NOT included: Car rental, tolls, parking fees, admission to attractions that were not pre-booked

Tour Florida’s highlights, start in the bustling city of Miami with its great restaurants and nightlife, relax in beautiful Key West and experience the thrills of Orlando’s theme parks and the natural beauty of the Everglades.

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www.stage-usa.net

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RATES

Dates CATEGORY 1 Person 2 People 3 People 4 People Child 01 April 12 – 30 April 13

Budget €663,52 € 331,76 € 226,72 € 168,48 free

01 May 13 – 30 Nov 13

Budget €592,80 € 296,40 € 203,84 € 152,88 free

01 Dec 13 – 15 Dec 13

Budget €698.88 € 349,44 € 260,00 € 195,52 free

16 Dec 13 – 31 Dec 13

Budget €1031,68 € 515,84 € 371,28 € 278,72 free

01 Jan 14 – 31 Mar 14

Budget €782,08 € 391,04 € 282,88 € 215,28 free

01 Apr 13- 15 Apr 13

Standard €1060,80 € 530,40 € 403,52 € 306,80 free

16 Apr 13 – 15 Dec 13

Standard €844,48 € 422,24 € 307,84 € 237,12 free

16 Dec 13 – 31 Mar 14

Standard €1162,72 € 581,36 € 374,40 € 287,04 free

01 Apr 13 – 28 Apr 13

Superior €1518,40 € 759,20 € 553,28 € 436,80 free

29 Apr 13 – 14 Dec 13

Superior €1108,64 € 554,32 € 383,76 € 307,84 free

16 Dec 13 – 31 Mar 14

Superior €1674,40 € 837,20 € 573,04 € 460,72 free

01 Apr 13 – 30 Apr 13

Deluxe €2714,4 € 1.357,20 - - free

01 May 13 – 31 May 13

Deluxe €1803,36 € 901,68 - - free

01 June 13 – 30 Sep 13

Deluxe €1693,12 € 846,56 - - free

01 Oct 13 – 15 Dec 13

Deluxe €1849,12 € 924,56 - - free

16 Dec 13 – 31 Dec 13

Deluxe €2706,08 € 1.353,04 - - free

01 Jan 14 – 31 Mar 14

Deluxe €2554,24 € 1.277,12 - - free

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Optional Experience Packages Category A-1: Category A-2:

• Art Deco Walking Tour • Biking Key West (2 hours) • Edison/Ford Museum • 1 Day Walt Disney World Admission

Ticket • Kennedy Space Center General

Admission

• Art Deco Walking Tour • Conch Tour Train • 1 Day Universal Studios Admission

Ticket • Kennedy Space Center General

Admission

Category A-3: Category A-4: • GoCar South Beach (2 hours) • Fury Champagne Sunset Sail • 2 Day Walt Disney World Admission

Ticket • Kennedy Space Center General

Admission

• Miami Seaquarium Dolphin Swim • Adison/Ford Museum • 1 Day Walt Disney World Admission

Ticket • 1 Day Universal Studios Admission

Ticket • Kennedy Space Center General

Admission

Dates CATEGORY Adult Child 01 Apr 13 – 31 Mar 14

A1 €213,20 €171,6

01 Apr 13 – 31 Mar 14

A2 €304,72 €247,52

01 Apr 13 – 31 Mar 14

A3 €404,56 €250,64

01 Apr 13 – 31 Mar 14

A4 €532,48 €476,32

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ITENERARY

Day 1: Arrive in Miami Arrive at Miami International Airport and proceed to your hotel. Sample some of Miami’s international cuisine in one of the great restaurants and experience the bustling nightlife of the famous South Beach Area.

Accommodation: Budget: San Juan Hotel or similar, 2 nights (2.5 stars)

Standard: Howard Johnson Deserland Resort or similar, 2 nights (3 stars)

Superior: Cardoso Hotel or similar, 2 nights (4 stars)

Deluxe: Fairmont Tunberry Isle Resort & Club or similar, 2 nights (5 stars)

Day 2: Explore Miami

Take full advantage of this opportunity to explore Miami Beach and the neighboring greater Miami area. See the sights of the different areas of Miami: do some shopping at the famous Bayside Marketplace in Downtown Miami, sample the varied cuisine of the restaurants and open air cafes of Coconut Grove and visit the landmarks of other areas like Havana and Coral Gables.

Optional-extras: Art Deco Walking Tour (A1 & A2): Learn more about the Art Deco architecture by taking a walking tour of this historic district. Admire the exterior ornamentation of these landmark structures and explore the equally impressive interiors, at your own pace, while following detailed descriptions and earning a little bit of the history in your own custom-made guide booklet.

GoCar South Beach (A3): Travel all over town on a GPS-guided tour which showcases the best of Miami Beach, showing you the famous Ocean Drive, Collins Avenue and Lincoln Road Mall as well as more obscure areas that most tourists never visit

Miami Seaquarium Dolphin Odyssey (A4): An unmissable experience – learn about dolphin behavior and physiology from a qualified dolphin trainer, then get in the water and get up close with these amazing animals. You even get to have a dolphin ride across the pool!

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Day 3: Miami Beach – Florida Keys – Key West Distance to travel: 170 miles (272km)

Today you depart Miami Beach and make the journey to the beautiful island of Key West, your route takes you over the Overseas Highway which consists of 42 bridges and offers breathtaking views. At the end of your journey you will reach the picturesque island of Key West which has plenty to offer: the Ernest Hemmingway Home and Museum gives an insight to the life of one of the greatest American writers, see where he lived and worked for almost 10 years; the “Conch Tour” is another great activity to take advantage of, see the sights and learn more about the history of the island. Sample a local favorite food, conch fritters at one of the many outdoor cafes and restaurants, or do some shopping in Key Wests great specialty shops. Key West always has a festive atmosphere, make sure you don’t miss the daily Sunset Celebration which occurs every night in Mallary Square.

Accommodation: Budget: Days Inn Key West or similar, 1 night (2.5 stars)

Standard: Days Inn Key West or similar, 1 night (2.5 stars)

Superior: DoubleTree Grand Key Resort or similar, 1 night (3.5 stars)

Deluxe: Casa Marina Resort & Beach Club or similar, 1 night (4.5 stars)

Optional extras: Biking Key West (A1): Since Key West is only four miles long and two miles wide, one of the best ways to get around is by bike. Get a sense of the real Key West as you spend the day cycling around this unique city.

Conch Train Tour (A2): Climb aboard the Conch Train and see the best of Key West. Friendly engineers will share thrilling accounts of pirates and Indians, visionaries and artists, moguls and politicians as you see the glorious architecture and stunning tropical scenery.

Fury Champagne Sunset Sail (A3): Toast the end of a perfect day in paradise as you watch the sun slowly disappear beyond the horizon aboard a Catamaran with champagne, beer and soft drinks included.

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Day 4: Key West – Everglades – Fort Myers Beach Distance to travel: 281 miles (455km)

Depart Key West today and drive through the Upper keys. Keep your eyes open for heron and egrets. As you continue north, Florida’s natural side, the Everglades will start to appear. It is often called the “River of Grass” because of the slow moving waters and the abundance of saw grass. Unique plants and incredible wildlife inhabit the Everglades, including the famous alligator. Visit Shark Valley and embark on an Airboat Ride to observe the wildlife, such as alligators, whitetail deer, river otters, and about 200 different bird species. Afterwards, you will enjoy a demonstrative alligator show, followed up by a visit to the museum, and the alligator farm, where you can see over one hundred alligators, crocodiles and black caymans. Continue to Fort Myers Beach for your overnight stay. Fort Myers and the surrounding islands boast some of Florida’s most natural and lovely beaches. They are a haven for birds, wildlife and the sea turtles that come here to nest. You will find many diverse restaurants in the downtown area.

Accommodation: Budget: America’s Best Value Inn or similar, 1 night (2.5 stars)

Standard: Outrigger Beach Resort or similar, 1 night (3 stars)

Superior: Diamond Head All Suites Beach Resort or similar, 1 night (4 stars)

Deluxe: South Seas Island Resort or similar, 1 night (4.5 stars)

Optional extras: None Day 5: Fort Myers Beach – Sarasota/Longboat Key – Anna Maria Island – Orlando Distance to travel: 253 miles (405km)

This morning, before departing Fort Myers, get to know some of the popular attractions of the area. Visit the Edison/Ford Winter Homes for a guided tour, or just relax and enjoy the beautiful beaches. Continue towards Orlando via a coastal route that will take you through the charming beach towns of Sarasota, Longboat Key and Anna Maria Island. Each of these areas has its own appeal but they all boast white, fine-sand beaches and calm crystal clear waters. Once in Orlando, you can visit Downtown Disney, with more than 70 shopping, entertainment and dining choices. Or, see a dinner show such as Arabian Nights.

Accommodation: Budget: Continental Plaza Hotel or similar, 3 nights (2.5 stars)

Standard: Quality Inn & Suites or similar, 3 nights (3 stars)

Superior: Cardoso Hotel or similar, 3 nights (4 stars)

Deluxe: Hilton Orlando Bonnet Creek or similar, 3 nights (4.5 stars)

Optional extras: Edison/Ford Museum (A1 & A4): Take an extensive guided tour of these two famous estates which were used as winter vacation homes by Thomas Edison and Henry Ford. The tour includes both homes, gardens and laboratories where these two brilliant men spent many winters working, talking and relaxing together in tropical southwest Florida

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Day 6: Orlando

Welcome to the Theme Park capital of the world! For the next two days you can choose your itinerary from the numerous attractions this city has to offer.

Magic Kingdom Park – Meet Mickey Mouse and his friends in the Magic Kingdom Park, where the fantasies of Walt Disney become reality with attractions for the young, and the young at heart. See Cinderella Castle at the top of Main Street, USA which shows America as it was nearly a hundred years ago. Visit Adventureland, Frontierland, Liberty Square and Tomorrowland. See The Haunted Mansion and experience the thrill of riding Space Mountain. Make sure to visit Mickey’s Toontown Fair, THE pace to meet Mickey and the gang in person. Enjoy the nightly fireworks spectacular featuring favorite Disney characters and a stunning music and lights display.

Universal Studios Florida: You’re the star at Universal Studios where you can ride the movies. Join the agents from “Men in Black Alien Attack” and zap aliens as you chase them through the streets of New York. Plunge into darkness on Revenge of the Mummy a psychological thrill ride that combines special effects and speed. See Shrek 4D, an original 3D film with an added dimension where you will see, hear and feel the action right from your seat. Fly with E.T. on a star-bound bike as you help him save his home planet. You’ll find something to appeal to kids of all ages in the place where you become part of the movies!

Universal’s Islands of Adventure: Journey through five remarkable islands where all your favorite myths, legends, comic books and cartoon heroes come to life. Enter a comic book city in the Amazing Adventures of Spider Man, a 3D thrill ride where you will battle evil and feel the adventure. Ride your couch through the pages of the famous children’s book “The Cat in the Hat!” on Seuss Island. Explore the Lost Continent where you will find Dueling Dragons, the world’s first inverted dueling roller-coaster. Experience all of the cutting edge rides and stories come to life at Universal’s Islands of Adventure.

Optional extras: Walt Disney World 1 Day Magic Your Way Ticket (A1): Enjoy admission to one Disney Theme Park of your choice.

Universal Studios 1 Day Ticket (A2 & A4): Enjoy admission for one day to this movie Theme Park

Walt Disney World 2 Day Magic Your Way Ticket (A3): Enjoy admission to one Disney Theme Park of your choice per day for two consecutive days.

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Day 7: Orlando

Disney’s Epcot: Visit the entertaining world of Epcot. This park is a showplace for the achievements of man, a tribute to innovation and imagination and a fellowship of international culture. It consists of Future World and World Showcase. Future World features attractions such as Spaceship Earth, where you will experience a journey from the beginning of time to the electronic age. Ride Test Track, a high speed thriller that mimics actual vehicle testing conditions, sending you through breathtaking twists and turns. Explore all of Future World where innovation and invention entertain. World Showcase offers the cultures of eleven nations. The architecture and landscape change as you move from one country to the next. Taste the cuisine, shop and be entertained by distinctly different traditions. End the evening by watching Illuminations, a nighttime kaleidoscope of music and light.

Disney’s Animal Kingdom: Take off on an African Safari to encounter real elephants, lions, and herds of zebra and giraffe. Voyage millions of years back in time to rescue a dinosaur from extinction. Join characters from The Lion King in a celebration of the never-ending Circle of Life. Whether real, imaginary or extinct, the animals who rule this domain bring to life a day of adventure.

SeaWorld Orlando: SeaWorld Orlando is a premiere marine adventure park. It features thrilling rides and amazing shows where the animals are the stars. Your feet will dangle on Kraken, the only floorless rollercoaster in Orlando. Meet Shamu, the famous killer whale in the sensational show Believe. Get ready for the ultimate adventure on Journey to Atlantis! Travel on water and high-speed rails through special effects and a 60 foot drop! Check out the current spectacle at the Sea lion and Otter Stadium, where Clyde and Seamore will be up to some mischief. Make sure to include a stop at the dolphin nursery, where you can see up close new dolphin mothers and their calves. Experience the magic of marine life and the splendor of what lies beyond the ocean’s door.

Optional extras: SeaWorld 1 Day Ticket (A2): Enjoy admission for one day to this park.

*If you purchased Experience Package A3 which includes a 2 Day Magic Your Way Ticket, you can visit another Walt Disney World theme park of your choice.

Walt Disney World 1 Day Magic Your Way Ticket (A4): Enjoy admission to one Disney Theme Park of your choice.

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Day 8: Orlando – Kennedy Space Center – Fort Lauderdale Distance to travel: 253 miles (405km)

Bid farewell to the magic of Orlando and drive east to Kennedy Space Center, the site of the American Space Program and NASA headquarters. At the Visitor Center, experience interactive simulators, live shows and close encounters with massive rockets. Meet a real member of NASA’s Astronaut Corps in the Astronaut Encounter. Make sure to see one of the IMAX space films on gigantic five-story screens. After your day of space exploration, continue on to Fort Lauderdale, known as the “Venice of America” because of the intricate canal system. The arts and entertainment district of Fort Lauderdale runs along the riverfront and Las Olas Boulevard offers quaint shops, eateries and galleries. The Jungle Queen Boat tour goes up the New River and offers a closer look at the striking homes along the waterway and includes a stop at their “Indian Village”.

Accommodation: Budget: Sea Club Resort or similar (1 night)

Standard: Days Inn Bahia Cabana Beach Resort or similar (1 night)

Superior: Bahia Mar Beach Resort or similar (1 night)

Deluxe: Westin Diplomat Golf Resort & Spa or similar (1 night)

Optional extras: Kennedy Space Center’s General Admission (A1, A2, A3 & A4): Enjoy a day of space exploration with this general admission ticket.

Day 9: Fort Lauderdale – Miami International Airport Distance to travel: 33 miles (53km)

Enjoy the last morning in Fort Lauderdale and depart to Miami International Airport at your leisure.

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TERMS & CONDITIONS

Services Provided Stage-USA is a Receptive Travel Agency offering inbound services to North America & Caribbean. As such, it acts as facilitator only and not as a provider of hotels and local services. Our suppliers of transportation, excursions, accommodation, meals and other services are independent contractors and not agents or employees. Therefore neither Stage USA nor any of its affiliates shall be liable for any personal injury or death or damage arising out of the performance or non-performance by such persons. Rates Rates include all applicable taxes and mandatory resort/service surcharges and gratuities imposed by hotels, based on EP (European Plan) without meals, per person, per night unless stated otherwise. Stage USA is not liable for any optional gratuities for service providers, such as (but not limited to) bellmen, maid and / or attendants (that are not included in published rates) have to be paid directly by guests. Rates are subject to change without notice. Changes in ordinance or any actions by local, state or federal agencies or third parties may require changes in taxes or rates. Stage USA reserves the right to modify published prices. Child Policy Children’s complimentary policies are listed with Hotel Terms.

FIT Hotel Policy (Foreign Individual Traveler) Rates apply exclusively to individual or family leisure travel and do not apply to business or conventions bookings. Stage USA is not liable for such bookings. Special Events & Holidays Rates published in this Tariff are available with seasons duly noted. There are Special Events & Holidays when Stage USA may have obtained availability at rates higher than published rates. On such occasions surcharges will be confirmed at time of booking.

Black-outs Black-outs can be imposed by our suppliers at any time. At time of Black-out, hotels are in critical occupancy status and cannot confirm additional reservation at published rates. Booking Policies Stage USA is not liable for any reservations, changes and cancellations lost in the communications process. The client is responsible for providing Stage USA with accurate name, date, language and product description requests as well as timely notice of all cancellations / changes through written notice and must be in receipt of a Stage USA acknowledgement. Any bookings that have not been cancelled according to these procedures are considered live reservations and subject to cancellation charges. Our response will include your assigned trip reference number (if available). This number must be used in all future correspondence. If a request cannot be met, Stage USA will make an offer for an alternative unless advised otherwise. Alternatives offered are subject to availability at the time of confirmation by the client. Rates cannot be guaranteed until final booking is made. Fictitious bookings are not allowed, once confirmed all bookings are subject to all Terms and Conditions. Multiple bookings may not be allowed because they can be considered a Group Booking. Both the Hotel & Stage USA reserve the right to cancel or refuse to confirm these bookings.

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Payment Prepayment is due 15 days after the final reservation of the tour. Payment Option • Bank transfer

o Bank account number: 6021177

o IBAN: NL82INGB0006021177 o BIC/SWIFT Code:

INGBNL2A

o Bank Name: ING, The Netherlands Smedenstraat 48 7411 RD Deventer

Cancellation / Changes Policies Stage USA acknowledges and confirms all booking activity made in writing. From initial reservation to any changes and cancellations, it is your responsibility to ensure you have a Stage USA confirmation in writing for your latest activity and you will be charged accordingly. Stage USA maintains separate change and cancellation policies from hotel and service suppliers. No third party is authorized to make representation of any kind on Stage USA’s behalf. Cancellation / Changes Charges

Self-Drive Tours

• Up to 14 days prior to arrival No Charge • 14-8 days prior to arrival 65% • 7-3 days prior to arrival 85% • 2-1 days prior to arrival 100% • No shows 100%

Escorted Tours

• Up to 30 days prior to arrival No Charge • 29-15 days prior to arrival 65% • 14-3 days prior to arrival 85% • 2-1 days prior to arrival 100% • No shows 100%

Destination Discoveries

• Up to 15 days prior to arrival No Charge • 14-1 days prior to arrival 100% • No shows 100%

Individual Destination Discoveries may be subject to a different cancellation policy.

Experiences

• Up to 8 days prior to arrival No Charge • 7-4 days prior to arrival 65% • 3-1 days prior to arrival 100% • No shows 100%

Transportation Services

• Up to 8 days prior to arrival No Charge • 7-4 days prior to arrival 65% • 3-1 days prior to arrival 100% • No shows 100%

Force Majeure

On occasion, circumstances beyond our control (“Force Majeure”) may mean that travelers are forced to move to alternative accommodation/ If the circumstances are deemed beyond our control, Stage USA will not be accountable for any additional costs incurred in finding alternative arrangements. Stage USA is never liable for any failure to perform its obligations where such failure is a result of (but not limited to) hotel closures, ownership changes (making contracts null and void) Acts of Nature including fire, flood, earthquake, storm, hurricane or other natural disaster, war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or interruption or failure of power sources.

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Medical and Physical Ability to Travel

Passengers should be medically and physically fit to travel. They should consult with their personal physician if they have any questions regarding their medical or physical fitness for travel.

Stage USA strives to comply with the Americans with Disabilities act and to provide “reasonable accommodation” to its passengers and guests for all services and accommodations that it directly provides to the public. Stage USA will do all possible to make reasonable accommodations, but bookings cannot be automatically confirmed. Passengers needing assistance for personal needs should be accompanied by an able-bodied companion.

Meet and Greet Services

Due to enhanced security measures at the airport, slower immigration procedures and baggage delivery, passengers are often delayed beyond a reasonable time period, which may cause them to miss their scheduled pick-up for private transfers.

To avoid such issues you must provide Stage USA with accurate flight information and passengers must be provided with the Stage USA telephone number. It is the responsibility of the passenger to contact Stage USA in the event of a delay or schedule change.

Passenger Comments / Complaints

It is imperative that all service issues be made known to Stage USA or its representative at time of occurrence so that the appropriate action can be taken to remedy the situation. Clients should therefore be provided with the toll free number for general passenger information and assistance: (800)566-0245 available from 8am – 10pm EST. Occurrences happening outside these hours will be addressed the following business day.

Failure to notify Stage USA at the time of occurrence, results in the right for Stage USA to deny compensation.

While Stage USA will assist in any way possible to resolve traveller’s complaints, any claims against suppliers can only be taken into consideration if reported to Stage USA at the time and submitted in writing to Stage USA

within 30 days after scheduled completion of the services.

Before passing any requests for investigation to Stage USA a determined effort should be made to ascertain if an explanation for the client’s complaint cannot already sufficiently verified by correspondence relevant to the booking, available in the tour operator’s own office and that complaints were caused by parties or events not under control of Stage USA. Complaints must be reasonable.

Complaints should be addressed to Stage USA quality control and can be emailed to [email protected]. Complaints must note Stage USA, trip number, name(s) of clients, arrival date and a short explanatory description of the client’s complaints on the cover page in English. Copies of client’s actual letter of complaint must be submitted, along with any evidence supporting client’s allegations.

Once received complaints will be investigated and relevant findings and/or comments together with copies of supporting evidence, if available, will be relayed back to tour operator’s customer relations department as soon as possible.

It is the client’s responsibility to ensure response in writing within 30 days otherwise Stage USA reserves the right to deem complaint closed.

Tour operator’s customer relations department will refrain from directly contacting any provider of services booked through Stage USA, tour operator’s customer relations department should refrain from reimbursing clients without previously having relayed complaints to Stage USA who may authorize reimbursement to clients.

Stage USA does not accept unilateral deductions for complaint related reimbursement or compensation from payments due from tour operator services rendered.

Stage USA can only be held liable up to a maximum of the purchase price of the services rendered.

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FIT Hotels

Hotel Star Rating

There is no official star rating system for hotels in the USA, we use our own star rating system to assist you in selecting your accommodation.

Please note that Stage USA does not necessarily reflect the evaluation used by other organizations.

Description and price should be considered when making a decision.

Certain types of accommodation such as villas, apartments, ranches and lodges may not adhere to the following guidelines but have been rated according to their overall standard.

• 1 star – budget: strictly budget accommodation offering basic rooms with little or no amenities. Ideal for young travelers and clients on a tight budget. Not usually recommended for families.

• 2 stars – tourist: an economy property offering simple but adequate accommodations. Recommended for cost conscious clients.

• 3 stars – superior tourist: typically a full-service property, offering comfortable accommodation and standard in-room amenities and public areas. A restaurant is normally available and other services

• 4 stars – first: a superior property that may be an exceptionally well maintained older property or a superb modern hotel specifically designed for the upper end market and offering outstanding features. Recommended for all types of travelers for whom cost is not a primary factor or for those looking for some level of luxury for an extended stay.

• 5 stars – deluxe: luxurious, exceptional property offering the highest international standards of comfort, service and cuisine. Recommended for a discerning clientele looking for the best accommodation in their chosen destination.

Hotel Service/Added Value

All complimentary bonus features provided by hotels are subject to change without notice.

Complimentary offers may be withdrawn by suppliers at any time.

Bedding

Neither Stage USA not the hotels guarantee one bed per person based on the size of the group. Double rooms may contain only one double bed.

Triple and quad rooms usually contain two beds, one of which may be a rollaway or sofa bed. The configuration of a room is defined by the number of paying adults and not by the number of beds.

Additions rollaway beds can be requested at the time of booking but cannot be guaranteed. Costs of a rollaway bed vary and are to be paid by the client directly to the hotel.

Passengers must report any disabilities requiring special attention to Stage USA. In compliance with the Americans with Disabilities act, Stage USA will make reasonable efforts to accommodate the special needs of disabled travelers but is never responsible in the event that Stage USA is unable to do so. Passengers with disabilities must be accompanied by a companion capable of providing all assistance needed and may not require special assistance from Stage USA.

If run of house accommodations are booked with special requests, Stage USA will note these requests and pass them on to its suppliers but cannot be guaranteed.

Descriptions of types of accommodations such as (but not limited to) standard, pool view, superior, deluxe, suits, are terms used by the providers of the accommodation and are not a Stage USA classification.

Minimum Check-in Age

Minimum check-in age is 18 years unless specifically noted otherwise.

Family Plan

When a hotel offers a family plan it means that one or two children may stay free of charge if sharing the room with two paying adults based on existing bedding. Booking request needs clearly state name and age of children so family plan can apply.

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Hotel Check-in Procedures

In the event that a hotel determines that a passenger has failed to provide proper identification and a voucher, the hotel may charge the travelers credit card or refuse booking.

Stage-USA is not liable for such errors.

Most hotels in the USA and Canada require a credit card deposit for incidentals upon check-in. Debit-cards are not recommended. In most cases a “hold” will be put on these funds.

In order to avoid any billing problems that may arise, we strongly recommend that passengers follow each hotel’s established check-out procedures, get a copy of their bill and review all charges before leaving the hotel. Should there be any issues up check-out we ask that passengers contact us immediately at +1 (800) 566-0245 (Toll free within USA and Canada) so that they can be resolved on the spot.

Smoking

Most US and Canadian Hotels are strictly NON-SMOKING. In case of violation of Hotel policies Stage-USA is not liable for any fees resulting from this violation.

Travel Insurance Notice

Clients are strongly advised to ensure travelers to North America and the Caribbean have sufficient insurance. Without the proper coverage, travelers could incur substantial unforeseen costs.

Self-Drive Tours, Destination Discoveries and Other Programs

Languages

All day-by-day itineraries for Self Drive Tours are available in English. Selected tours are available in Danish, Dutch, French, German, Italian and Spanish.

Destination Discoveries and other programs are only available in English.

Documentation

Stage USA programs include:

• Discovery Guide (Itinerary, Directions, maps and attraction information)

• Hotel Vouchers with driving instructions.

• Attraction voucher (if applicable) with instructions.

Delivery

Electronic delivery via PDF file is the default delivery method unless other arrangements have been made.

General Pricing Information

• Start date of the program determines the applicable rate.

• All program rates are subject to availability unless otherwise agreed upon.

• All program rates are net, per person in euros and include all taxes and mandatory charges.

Escorted Tours

• Stage USA reserves the right to change an itinerary and/or reserved/published hotel(s) in its program(s) to equal and/or better category if circumstances require and it seems necessary for the safety and continuation of the tour(s) due to unforeseen circumstances.

• Child rates published apply up to, but not beyond, the stated age. Caution should be exercised when booking children on motor coach tours (involving long daily travelling).

National Parks

• Pre-payment is required for all bookings for National Parks and some surrounding areas.

• Inquiries for national park bookings will only be accepted with a consecutive four night minimum itinerary or as part of a package totaling seven nights.

• Confirmed national park bookings are final. Confirmed alternative bookings are also considered final unless cancelled within three business days after confirmation. Failure to properly cancel will result in in No-show charges and will be billed to you.

• Any changes to final bookings seven days prior to arrival will incur a $40 USD charge per room per booking

• Cancellations can result in 100% penalty.

• As a result of regulatory pricing and other factors, travelers may be charged

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more than rates as published by the National Parks properties.

• Stage USA is not liable when properties are closed. As a result of (but not limited to) varying weather conditions, locations and other factors some properties may be closed or unavailable during certain times of year.

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