Topic 4 - Home Business

Online shopping, booking and verification of data

Starter

1. Analyse this graph.2. Why do you think this trend is forming?

Erbyn diwedd y wers bydd gennym

Analyse the advantages and disadvantages to the customer and store of online shopping.

Identify online booking and verification methods.

Online Shopping / E-commerce

Online shopping is purchasing goods and services on the Internet

List all the different goods and services that can be purchased online.

Have you bought online?What is the process for Online Shopping?

1. Customers browse online catalogues.

2. They add goods to their virtual shopping basket/trolley.

3. They go to the checkout.

4. They then enter their card (debit or credit) details and other details, which are encrypted for security reasons.

Question – What do you think the advantage and disadvantages are for both customer and store of online shopping?

The battle between traditional stores and online stores

• Traditional shops may lose jobs

• Companies who fail to get involved online shopping will see lower profits

• City centres become deserted as shops close down

Advantages of Online booking Holiday

Book 24/7 Check availability Book from the comfort of your home. More time to look for holidays than when at a

travel agent. Make savings when booking direct because

no travel agent commission to pay. Read reports of people who have been on the

same holiday that you intend to book. Arrange your own travel and accommodation. Find out about the resort before you go.

Advantages Online Booking – Cinema

24/7 Check availability Check compare prices Read reviews Lower Price for booking in advance Easier for disabled customers who don’t

need to leave home to BOOK. Don’t have to turn up as early to queue as

tickets are already purchased Pre-order tickets for films not yet released

Disadvantages of online booking – Holiday

You have to enter credit/debit card details and these may not be kept safe.

People could hack into the site and know you were away and burgle your house.

There is no personal service like at a high street travel agent.

You could easily enter the wrong information and book the wrong flights.

Disadvantages online booking – cinema

Pay booking fee Not everyone has internet access Online fraud/fake websites

Verification of booking

Need to check: credit card number entered is correct by

comparing it again with the number on the actual card

card expiry date all the fields that should have data in them

contain data all the name and address details are correct – this

is particularly important with flight tickets, where the name on the passport has to match that on the tickets

passport numbers against the numbers on the actual passports.