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Toolkit 5S - Intruder Inside Building Emergency Response
Staff ActionStaff Action
Notify the principal or other
staff [description, location,
activity]
Notify the principal or other
staff [description, location,
activity]
Keep the classroom
/ students secure
Keep the classroom
/ students secure
Politely greet the
intruder & identify
yourself
Politely greet the
intruder & identify
yourself
Ask the intruder the
purpose of his/her visit
Ask the intruder the
purpose of his/her visit
If Intruder Refuses to LeaveIf Intruder Refuses to Leave
Advise intruder that the
Police will be called
Advise intruder that the
Police will be calledKeep the classroom /
students secure
Keep the classroom /
students secureWalk away if intruder show
potential for violence
Walk away if intruder show
potential for violence
If visit is not legitimate
ask the intruder to leave
If visit is not legitimate
ask the intruder to leave
Write down the events
as soon as you cal
Write down the events
as soon as you calContinue to observe
the intruder
Continue to observe
the intruderNotify the Principal
“Call the Police”
Notify the Principal
“Call the Police”
Principal ActionPrincipal Action
Decide the level of
response
Decide the level of
response Send assistanceSend assistance Locate the intruder & assess
the situation
Locate the intruder & assess
the situation
Obtain written report
from witness(es)
Obtain written report
from witness(es)Meet Police & direct
then to location
Meet Police & direct
then to locationPolice
Required
Police
Required
Accompany to office
Accompany to exit
Accompany to office
Accompany to exit
Staff ActionStaff Action
Notify the principal or other
staff [description, location,
activity]
Notify the principal or other
staff [description, location,
activity]
Keep the classroom
/ students secure
Keep the classroom
/ students secure
Politely greet the
intruder & identify
yourself
Politely greet the
intruder & identify
yourself
Ask the intruder the
purpose of his/her visit
Ask the intruder the
purpose of his/her visit
If Intruder Refuses to LeaveIf Intruder Refuses to Leave
Advise intruder that the
Police will be called
Advise intruder that the
Police will be calledKeep the classroom /
students secure
Keep the classroom /
students secureWalk away if intruder show
potential for violence
Walk away if intruder show
potential for violence
If visit is not legitimate
ask the intruder to leave
If visit is not legitimate
ask the intruder to leave
Write down the events
as soon as you cal
Write down the events
as soon as you calContinue to observe
the intruder
Continue to observe
the intruderNotify the Principal
“Call the Police”
Notify the Principal
“Call the Police”
Principal ActionPrincipal Action
Decide the level of
response
Decide the level of
response Send assistanceSend assistance Locate the intruder & assess
the situation
Locate the intruder & assess
the situation
Obtain written report
from witness(es)
Obtain written report
from witness(es)Meet Police & direct
then to location
Meet Police & direct
then to locationPolice
Required
Police
Required
Accompany to office
Accompany to exit
Accompany to office
Accompany to exit
Close printable version
Worksafe at Schools - Emergency Management
Summary:Action Guide 2: Provides templates for developing plans for reacting to emergency situations including fire, floods, earthquakes, chemical spills, gas leaks, volcanic eruptions, bomb or arson threats, armed intruders, and missing children Last update: 13-Sep-2006
Contents Action Guide 2: Emergency Management Introduction Roles And Responsibilities 4 "R" Approach To Emergency Management Reduction Readiness Response Recovery
Action Guide 2: Emergency Management
Introduction
An emergency is any sudden large-scale event that threatens the school, staff, students and/or visitors. There are many events, natural and man-made, accidental and malicious, that can cause harm to members of the school community and effect operations of the school. Schools must plan and teach all members of the school community how to respond and be safe in any emergency situation. Emergencies may include:
Personal Emergency Physical Emergency
• Serious assaults
• Armed offenders
• Bomb threat
• Death or serious injury
• Intruder
• Medical emergency
• Missing child
• Chemical spill
• Earthquake
• Fire
• Flooding
• Gas leak
• Power failure
• Storm
• Volcanic eruption and ash fall
Testing of emergency drills should occur at least 6-monthly.
Roles And Responsibilities
BOARD OF TRUSTEES
Toolkit 5A - Emergency Contacts
Principal
Name Contact Details
Chairperson Board of Trustees
Name Contact Details
Deputy
Name Contact Details
Civil Defence Warden
Name Contact Details
School Caretaker
Name Contact Details
First Aiders
Name Location
School Doctor
Name Contact Details
Ambulance
Ring 111 Contact Details
Police
Ring 111 Contact Details
Fire
Ring 111 Contact Details
Electrician
Name Contact Details
Glazier
Name Contact Details
Plumber
Name Contact Details
CYPF
Name Contact Details
Specialist Education
Services Name Contact Details
EAP
Name Contact Details
Power Supply Authority
Name Contact Details
Gas Supply Authority
Name Contact Details
Civil Defence
Name Contact Details
Date last reviewed ____/____/____
Date to be next reviewed ____/____/____
Toolkit 5B - Developing A Site Map
The school’s Emergency Plan must include site map/s for all parts of the school.
The site map/s must identify:
• School buildings
• Muster points (e.g. for each classroom block).
• Location of:
� Alarms
� Fire extinguishers/hose reels
� Fire exits
� First aid supplies
� A phone, and emergency contact numbers
� (list must include fire wardens’ numbers)
As appropriate, site map/s may also identify:
• Streets
• Access ways: Doorways, stairs
• Stairs
• Electrical switchboard
• Boiler room
• Gas valves
See Toolkit 5C for an example site map.
Toolkit 5C - Site Map
Date last reviewed ____/____/____
Date to be next reviewed ____/____/____
Office
Block A
Block
Assembly Area
Block A
Assembly Area
Block B
Assembly Area
Office
Your site plan will contain
a lot more information
than is shown here [e.g.]
1. Streets 2. Doorways 3. Fire points 4. Stairs 5. Fire exits 6. Electrical
switchboard
Toolkit 5D - Assisting Person/s With Disabilities During An
Emergency
Assistance Register For Persons With Disabilities
Date Likely location of persons
requiring assistance
Person requiring
assistance Person assigned to
assist
Register Of Staff Members Assigned To Assist Person With Disability Visiting
The School
Staff Member Date appointed Person/s assigned to
assist
Date last reviewed ____/____/____
Date to be next reviewed ____/____/____
Toolkit 5E - First Aid
LOCATION OF FIRST AID KITS
Further information is contained in the Ministry of Education “Health and Safety
Code of Practice”.
Kit 1 Location:
Kit 2 Location:
Kit 3 Location:
Kit 4 Location:
TRAINED FIRST AIDERS
Name Position Room / Location
FIRST AID SUPPLIES [MINIMUM REQUIRED FOR 75 PERSONS]
Number Item
4 Triangular bandages
9 Roller bandages [incl crepe bandages 50mm and 75 mm sizes]
10 Sterile dressings [75x75mm packets]
2 Adhesive wound dressing strip [100mm packets]
1 Waterproof adhesive plaster [50mm reel]
5 Sterile non-adhesive pads [100 x 100mm packets]
4 Sterile eye pads
1 Container for pouring water over eye [plastic squeeze bottle]
1 Receptacle for soiled dressings [bucket with foot operated lid]
1 250 ml antiseptic liquid approved by Medical Officer of Health
1 Safety pins [card]
1 Scissors – surgical or equivalent stainless steel [pair]
1 Splinter forceps, fine point – stainless steel
1 Injury register and pen or pencil
1 First Aid Booklet [issued by Departments of Labour and Health or Red Cross / Order of St John
1 Card listing local emergency numbers
8 Disposable gloves – large size or multi fitting [pairs]
Toolkit 5 - Emergency Management Checklist
Does your school have Yes No
1. A list of emergency wardens? � �
2. An up-to-date printed list of all staff and student names? � �
3. A training schedule for staff, students and wardens? � �
4. A record of emergency drills and their testing frequency? � �
5. A process to ensure all fire alarms are working, fire
extinguishers are current, and all fire exits are kept free of
obstructions?
� �
6. A list of emergency contacts held in the office? � �
7. A site map held in the office (and possibly at the local police
station)?
� �
8. A plan for assisting persons with disabilities? � �
9. A first aid room if more than 100 staff and students? � �
10. At least one trained first aid person if more than 50 staff and
students?
� �
11. A first aid cabinet with the appropriate level of supplies? � �
12. Prominent emergency signs in all areas? � �
13. Detailed responses to potential types of emergency situations? � �
14. Evidence that emergency responses have been communicated
to all staff?
� �
Where necessary link any major initiatives back into your Health and Safety Plan.
Refer to Action Guide 3, Toolkit 6A.
Signed __________________________________
Dated ____/____/____
Toolkit 5F - Emergency Information For Visitors
(Name of School)
In the Event of:
• FIRE
• EARTHQUAKE
• BOMB / ARSON THREAT
• MEDICAL EMERGENCY
• VIOLENCE / PERSONAL
THREAT
Please follow the instructions of our
Receptionist/Floor Warden
Or the person you are visiting
If you wish to view more detailed
instructions please refer to the Emergency
Response Guide held at Reception
Toolkit 5J - Earthquake Emergency Response
Immediate Action by Staff
& Students
Immediate Action by Staff
& Students
STAY CALMSTAY CALM
When the shaking stopsWhen the shaking stopsthen
Quickly shut down any
equipment if it is safe to do so
Quickly shut down any
equipment if it is safe to do so
Check for injured persons
Provide First Aid
Check for injured persons
Provide First Aid
Put out any fires
Turn off equipment
Put out any fires
Turn off equipment
Take shelter under safe
structures
Take shelter under safe
structures Wait for instructions
Outside hazards may be worse
Wait for instructions
Outside hazards may be worse
Beware of any falling items,
shelving, unsecured equipment
or glass windows
Beware of any falling items,
shelving, unsecured equipment
or glass windowsCheck for injured persons
Provide First Aid
Check for injured persons
Provide First Aid
Stay alert for after-shocksStay alert for after-shocks
Post EventPost Event
Damage Assessment
Team
Damage Assessment
TeamTurn off external power, gas and
water supplies if it is safe to do so
Turn off external power, gas and
water supplies if it is safe to do soCarry out an external
check of the building
Carry out an external
check of the building
Carry out an internal
check of the building if
it is safe to do so
Carry out an internal
check of the building if
it is safe to do so
Any doubts?
Get expert advice
Any doubts?
Get expert advice
Assess reports
Make decision to reoccupy
building or not
Assess reports
Make decision to reoccupy
building or not
Reoccupy building
Initiate repairs
Reoccupy building
Initiate repairs
Immediate Action by Staff
& Students
Immediate Action by Staff
& Students
STAY CALMSTAY CALM
When the shaking stopsWhen the shaking stopsthen
Quickly shut down any
equipment if it is safe to do so
Quickly shut down any
equipment if it is safe to do so
Check for injured persons
Provide First Aid
Check for injured persons
Provide First Aid
Put out any fires
Turn off equipment
Put out any fires
Turn off equipment
Take shelter under safe
structures
Take shelter under safe
structures Wait for instructions
Outside hazards may be worse
Wait for instructions
Outside hazards may be worse
Beware of any falling items,
shelving, unsecured equipment
or glass windows
Beware of any falling items,
shelving, unsecured equipment
or glass windowsCheck for injured persons
Provide First Aid
Check for injured persons
Provide First Aid
Stay alert for after-shocksStay alert for after-shocks
Post EventPost Event
Damage Assessment
Team
Damage Assessment
TeamTurn off external power, gas and
water supplies if it is safe to do so
Turn off external power, gas and
water supplies if it is safe to do soCarry out an external
check of the building
Carry out an external
check of the building
Carry out an internal
check of the building if
it is safe to do so
Carry out an internal
check of the building if
it is safe to do so
Any doubts?
Get expert advice
Any doubts?
Get expert advice
Assess reports
Make decision to reoccupy
building or not
Assess reports
Make decision to reoccupy
building or not
Reoccupy building
Initiate repairs
Reoccupy building
Initiate repairs
Toolkit 5K - Flood In Building Emergency Response
Staff ActionStaff Action
Identify the source of the
flooding if possible
Identify the source of the
flooding if possibleNotify Main
Office
Notify Main
OfficePrepare to evacuate to
the assembly area
Prepare to evacuate to
the assembly area
Assemble students at
assembly area & take roll
Assemble students at
assembly area & take rollReport any missing
students
Report any missing
studentsAwait further
instructions
Await further
instructions
Principal ActionPrincipal Action
Reoccupy when “All
Clear” given
Reoccupy when “All
Clear” given
Turn off water
main
Turn off water
mainIf necessary signal evacuation by
sounding alarm
If necessary signal evacuation by
sounding alarmAssist in building
evacuation
Assist in building
evacuation
Secure the
area
Secure the
areaEvaluate the
situation
Evaluate the
situationDecision to reoccupy the
building
Decision to reoccupy the
building
Reoccupy when
“All Clear” given
Reoccupy when
“All Clear” given
Supervise release
procedures
Supervise release
procedures
Yes
No
Staff ActionStaff Action
Identify the source of the
flooding if possible
Identify the source of the
flooding if possibleNotify Main
Office
Notify Main
OfficePrepare to evacuate to
the assembly area
Prepare to evacuate to
the assembly area
Assemble students at
assembly area & take roll
Assemble students at
assembly area & take rollReport any missing
students
Report any missing
studentsAwait further
instructions
Await further
instructions
Principal ActionPrincipal Action
Reoccupy when “All
Clear” given
Reoccupy when “All
Clear” given
Turn off water
main
Turn off water
mainIf necessary signal evacuation by
sounding alarm
If necessary signal evacuation by
sounding alarmAssist in building
evacuation
Assist in building
evacuation
Secure the
area
Secure the
areaEvaluate the
situation
Evaluate the
situationDecision to reoccupy the
building
Decision to reoccupy the
building
Reoccupy when
“All Clear” given
Reoccupy when
“All Clear” given
Supervise release
procedures
Supervise release
procedures
Yes
No
Toolkit 5L - Flooding Emergency Response
Many areas in New Zealand are subject to flooding. Flooding may be caused by
heavy rain, overflowing creeks and rivers and high tides or tsunamis in coastal and
low-lying areas.
Flooding may happen very quickly in some areas.
Schools in flood prone areas must be alert to the possibility of a flooding emergency
that will require staff and students to take immediate action.
Staff ActionStaff Action
Monitor the
situation
Monitor the
situationEnsure students are
accounted for
Ensure students are
accounted forEvacuate when given
instructions
Evacuate when given
instructions
Move vital records and equipment to
highest accessible point
Move vital records and equipment to
highest accessible pointIf able
Principal ActionPrincipal Action
Monitor situation
[TV & radio]
Monitor situation
[TV & radio]Decision to evacuate students to
home in accordance with policy
Decision to evacuate students to
home in accordance with policyNotify parents/guardians
by telephone
Notify parents/guardians
by telephone
Move vital records and
equipment to highest
accessible point
Move vital records and
equipment to highest
accessible point
If ableClose
school
Close
schoolUplift
students
Uplift
students
Keep students at
school or transport to
other evacuation
point
Keep students at
school or transport to
other evacuation
point
Yes
No
Notify bus drivers for
emergency transport
Notify bus drivers for
emergency transportNotify emergency
services if required
Notify emergency
services if required
Shut off to prevent
contamination
Shut off to prevent
contaminationCheck emergency
supplies
Check emergency
supplies
Staff ActionStaff Action
Monitor the
situation
Monitor the
situationEnsure students are
accounted for
Ensure students are
accounted forEvacuate when given
instructions
Evacuate when given
instructions
Move vital records and equipment to
highest accessible point
Move vital records and equipment to
highest accessible pointIf able
Principal ActionPrincipal Action
Monitor situation
[TV & radio]
Monitor situation
[TV & radio]Decision to evacuate students to
home in accordance with policy
Decision to evacuate students to
home in accordance with policyNotify parents/guardians
by telephone
Notify parents/guardians
by telephone
Move vital records and
equipment to highest
accessible point
Move vital records and
equipment to highest
accessible point
If ableClose
school
Close
schoolUplift
students
Uplift
students
Keep students at
school or transport to
other evacuation
point
Keep students at
school or transport to
other evacuation
point
Yes
No
Notify bus drivers for
emergency transport
Notify bus drivers for
emergency transportNotify emergency
services if required
Notify emergency
services if required
Shut off to prevent
contamination
Shut off to prevent
contaminationCheck emergency
supplies
Check emergency
supplies
Toolkit 5M - Gas Leak Emergency Response
Staff ActionStaff Action
Activate the Fire
Alarm
Activate the Fire
AlarmFollow the fire drill
procedures
Follow the fire drill
proceduresTurn off any gas
valves
Turn off any gas
valves
DO NOT operate
electrical switches
DO NOT operate
electrical switches
Principal ActionPrincipal Action
Signal evacuation by
sounding alarm
Signal evacuation by
sounding alarmCall 111 [Fire] and give
specific location if known
Call 111 [Fire] and give
specific location if knownAssist in building
evacuation
Assist in building
evacuation
Evacuate to an area away
from the suspected gas leak
Evacuate to an area away
from the suspected gas leakNotify Main Office of
location of leak
Notify Main Office of
location of leak
Assemble students &
take roll
Assemble students &
take rollAwait further
instructions
Await further
instructionsReoccupy when “All
Clear” given
Reoccupy when “All
Clear” given
Evacuate to an
UPWIND location
Evacuate to an
UPWIND locationNotify the Gas Company
emergency contact
Notify the Gas Company
emergency contactNotify school
maintenance / custodian
Notify school
maintenance / custodian
Consult with Fire Service about
reoccupation of building
Consult with Fire Service about
reoccupation of buildingReoccupy when
“All Clear” given
Reoccupy when
“All Clear” given
School CaretakerSchool Caretaker
Shut off main gas
valve
Shut off main gas
valveDO NOT operate any
electrical switches
DO NOT operate any
electrical switchesAssist Emergency Services /
Gas Company
Assist Emergency Services /
Gas Company
Ventilate affected
area
Ventilate affected
areaKeep Principal
advised of situation
Keep Principal
advised of situation
Staff ActionStaff Action
Activate the Fire
Alarm
Activate the Fire
AlarmFollow the fire drill
procedures
Follow the fire drill
proceduresTurn off any gas
valves
Turn off any gas
valves
DO NOT operate
electrical switches
DO NOT operate
electrical switches
Principal ActionPrincipal Action
Signal evacuation by
sounding alarm
Signal evacuation by
sounding alarmCall 111 [Fire] and give
specific location if known
Call 111 [Fire] and give
specific location if knownAssist in building
evacuation
Assist in building
evacuation
Evacuate to an area away
from the suspected gas leak
Evacuate to an area away
from the suspected gas leakNotify Main Office of
location of leak
Notify Main Office of
location of leak
Assemble students &
take roll
Assemble students &
take rollAwait further
instructions
Await further
instructionsReoccupy when “All
Clear” given
Reoccupy when “All
Clear” given
Evacuate to an
UPWIND location
Evacuate to an
UPWIND locationNotify the Gas Company
emergency contact
Notify the Gas Company
emergency contactNotify school
maintenance / custodian
Notify school
maintenance / custodian
Consult with Fire Service about
reoccupation of building
Consult with Fire Service about
reoccupation of buildingReoccupy when
“All Clear” given
Reoccupy when
“All Clear” given
School CaretakerSchool Caretaker
Shut off main gas
valve
Shut off main gas
valveDO NOT operate any
electrical switches
DO NOT operate any
electrical switchesAssist Emergency Services /
Gas Company
Assist Emergency Services /
Gas Company
Ventilate affected
area
Ventilate affected
areaKeep Principal
advised of situation
Keep Principal
advised of situation
Toolkit 5N - Volcanic Eruption And Ashfall Emergency
Response
New Zealand has several active volcanic zones, all of them in the North Island.
Civil Defence will warn of impending life-threatening eruptions.
Be prepared to respond rapidly.
Staff ActionStaff Action
Keep doors &
windows closed
Keep doors &
windows closedListen for the Civil
Defence Warning
Listen for the Civil
Defence WarningKeep students
together
Keep students
together
Follow instructions
properly
Follow instructions
properly
Principal ActionPrincipal Action
Listen to the radio for the
Civil Defence Warning
Listen to the radio for the
Civil Defence WarningKeep staff and students
informed
Keep staff and students
informedBe ready to evacuate
at SHORT NOTICE
Be ready to evacuate
at SHORT NOTICE
Stay indoors as much as
possible
Stay indoors as much as
possibleWhen outside wear
face mask & goggles
When outside wear
face mask & goggles
Keep gutters & roof clear
of ash if safe to do so
Keep gutters & roof clear
of ash if safe to do soMake sure you have
sufficient water supplies
Make sure you have
sufficient water suppliesDisconnect down pipes
from water tanks
Disconnect down pipes
from water tanks
Staff ActionStaff Action
Keep doors &
windows closed
Keep doors &
windows closedListen for the Civil
Defence Warning
Listen for the Civil
Defence WarningKeep students
together
Keep students
together
Follow instructions
properly
Follow instructions
properly
Principal ActionPrincipal Action
Listen to the radio for the
Civil Defence Warning
Listen to the radio for the
Civil Defence WarningKeep staff and students
informed
Keep staff and students
informedBe ready to evacuate
at SHORT NOTICE
Be ready to evacuate
at SHORT NOTICE
Stay indoors as much as
possible
Stay indoors as much as
possibleWhen outside wear
face mask & goggles
When outside wear
face mask & goggles
Keep gutters & roof clear
of ash if safe to do so
Keep gutters & roof clear
of ash if safe to do soMake sure you have
sufficient water supplies
Make sure you have
sufficient water suppliesDisconnect down pipes
from water tanks
Disconnect down pipes
from water tanks
Toolkit 5O - Bomb/Arson Threat Emergency Response
Keep calm – don’t panicKeep calm – don’t panic
Keep the person talking
DON’T INTERRUPT
Keep the person talking
DON’T INTERRUPT
Let them feel in chargeLet them feel in charge
Attract the attention of a
student or teacher
Attract the attention of a
student or teacher
Ask “check list” questions and
record responses asap
Ask “check list” questions and
record responses asap
Principal arranges
evacuation if required
Principal arranges
evacuation if required
Principal
raises alarm
Principal
raises alarm
Student or teacher
notifies Principal
Student or teacher
notifies Principal
Keep calm – don’t panicKeep calm – don’t panic
Keep the person talking
DON’T INTERRUPT
Keep the person talking
DON’T INTERRUPT
Let them feel in chargeLet them feel in charge
Attract the attention of a
student or teacher
Attract the attention of a
student or teacher
Ask “check list” questions and
record responses asap
Ask “check list” questions and
record responses asap
Principal arranges
evacuation if required
Principal arranges
evacuation if required
Principal
raises alarm
Principal
raises alarm
Student or teacher
notifies Principal
Student or teacher
notifies Principal
Toolkit 5P - Bomb Threat Questions
WHERE DID YOU PUT THE BOMB?
WHAT DOES THE BOMB LOOK LIKE?
WHAT WILL MAKE THE BOMB EXPLODE?
WHEN IS THE BOMB GOING TO EXPLODE?
WHAT IS YOUR NAME?
WHERE ARE YOU?
EXACT WORDING OF THREAT?
REPORT CALL IMMEDIATELY TO 111
OTHER, E.G. ANY DISTINGUISHING BACKGROUND NOISES?
OTHER – SEX OF CALLER/ESTIMATED AGE
CALL TAKEN (DATE/DURATION OF CALL/TIME/NUMBER CALLED)
RECIPIENT (NAME/TELEPHONE)
REMEMBER – KEEP CALM AND DON’T
HANG UP
Toolkit 5T - Intruder Outside Building Emergency
Response
Staff ActionStaff Action
Determine degree
of threat
Determine degree
of threat
Send responsible person to
Main Office [description,
location, activity]
Send responsible person to
Main Office [description,
location, activity]
Assess measures for
student safety
Assess measures for
student safety
Take control and give
direction if safe to do so
Take control and give
direction if safe to do so
If Intruder Refuses to LeaveIf Intruder Refuses to Leave
Advise intruder that the
Police will be called
Advise intruder that the
Police will be calledMove the students
to safety
Move the students
to safetyWalk away if intruder show
potential for violence
Walk away if intruder show
potential for violence
Move students
to safety
Move students
to safety
Write down the events
as soon as you cal
Write down the events
as soon as you calContinue to observe
the intruder
Continue to observe
the intruderNotify the Principal
“Call the Police”
Notify the Principal
“Call the Police”
Principal ActionPrincipal Action
Decide the level of
response
Decide the level of
response Send assistanceSend assistance Locate the intruder & assess
the situation
Locate the intruder & assess
the situation
Obtain written report
from witness(es)
Obtain written report
from witness(es)Meet Police & direct
then to location
Meet Police & direct
then to locationPolice
Required
Police
Required
Accompany to office
Accompany to exit
Accompany to office
Accompany to exit
Continue to observe if
safe to do so
Continue to observe if
safe to do so
Staff ActionStaff Action
Determine degree
of threat
Determine degree
of threat
Send responsible person to
Main Office [description,
location, activity]
Send responsible person to
Main Office [description,
location, activity]
Assess measures for
student safety
Assess measures for
student safety
Take control and give
direction if safe to do so
Take control and give
direction if safe to do so
If Intruder Refuses to LeaveIf Intruder Refuses to Leave
Advise intruder that the
Police will be called
Advise intruder that the
Police will be calledMove the students
to safety
Move the students
to safetyWalk away if intruder show
potential for violence
Walk away if intruder show
potential for violence
Move students
to safety
Move students
to safety
Write down the events
as soon as you cal
Write down the events
as soon as you calContinue to observe
the intruder
Continue to observe
the intruderNotify the Principal
“Call the Police”
Notify the Principal
“Call the Police”
Principal ActionPrincipal Action
Decide the level of
response
Decide the level of
response Send assistanceSend assistance Locate the intruder & assess
the situation
Locate the intruder & assess
the situation
Obtain written report
from witness(es)
Obtain written report
from witness(es)Meet Police & direct
then to location
Meet Police & direct
then to locationPolice
Required
Police
Required
Accompany to office
Accompany to exit
Accompany to office
Accompany to exit
Staff ActionStaff Action
Determine degree
of threat
Determine degree
of threat
Send responsible person to
Main Office [description,
location, activity]
Send responsible person to
Main Office [description,
location, activity]
Assess measures for
student safety
Assess measures for
student safety
Take control and give
direction if safe to do so
Take control and give
direction if safe to do so
If Intruder Refuses to LeaveIf Intruder Refuses to Leave
Advise intruder that the
Police will be called
Advise intruder that the
Police will be calledMove the students
to safety
Move the students
to safetyWalk away if intruder show
potential for violence
Walk away if intruder show
potential for violence
Move students
to safety
Move students
to safety
Write down the events
as soon as you cal
Write down the events
as soon as you calContinue to observe
the intruder
Continue to observe
the intruderNotify the Principal
“Call the Police”
Notify the Principal
“Call the Police”
Principal ActionPrincipal Action
Decide the level of
response
Decide the level of
response Send assistanceSend assistance Locate the intruder & assess
the situation
Locate the intruder & assess
the situation
Obtain written report
from witness(es)
Obtain written report
from witness(es)Meet Police & direct
then to location
Meet Police & direct
then to locationPolice
Required
Police
Required
Accompany to office
Accompany to exit
Accompany to office
Accompany to exit
Continue to observe if
safe to do so
Continue to observe if
safe to do so
Toolkit 5V - Death Emergency Response
Death Occurs at
School
Death Occurs at
School
Call Emergency
Services
Call Emergency
Services
Principal – Post CrisisPrincipal – Post Crisis
Meet with
counselling staff and
other professionals
to determine level of
intervention
required
Meet with
counselling staff and
other professionals
to determine level of
intervention
required
Designate
counselling
areas/rooms
Designate
counselling
areas/rooms
Accompany affected
individuals to
counselors
Accompany affected
individuals to
counselors
Monitor adequacy
of counselling
Monitor adequacy
of counselling
Follow up with
staff & students
where required
Follow up with
staff & students
where required
Notify School
management team
Notify School
management team
Call First AiderCall First Aider
Isolate affected
persons if possible
Isolate affected
persons if possible
Notify PrincipalNotify Principal
Determine method
to notify other
students, staff and
parents
Determine method
to notify other
students, staff and
parents
Notify staff before
normal school
hours
Notify staff before
normal school
hours
Determine method
to notify other
students, staff and
parents
Determine method
to notify other
students, staff and
parents
Advise
availability of
counselling
services if
required
Advise
availability of
counselling
services if
required
Yes No
Allow for
changes in
school routines
Allow for
changes in
school routines
Designate staff to attend
funerals (if any)
Designate staff to attend
funerals (if any)
Death Occurs at
School
Death Occurs at
School
Call Emergency
Services
Call Emergency
Services
Principal – Post CrisisPrincipal – Post Crisis
Meet with
counselling staff and
other professionals
to determine level of
intervention
required
Meet with
counselling staff and
other professionals
to determine level of
intervention
required
Designate
counselling
areas/rooms
Designate
counselling
areas/rooms
Accompany affected
individuals to
counselors
Accompany affected
individuals to
counselors
Monitor adequacy
of counselling
Monitor adequacy
of counselling
Follow up with
staff & students
where required
Follow up with
staff & students
where required
Notify School
management team
Notify School
management team
Call First AiderCall First Aider
Isolate affected
persons if possible
Isolate affected
persons if possible
Notify PrincipalNotify Principal
Determine method
to notify other
students, staff and
parents
Determine method
to notify other
students, staff and
parents
Notify staff before
normal school
hours
Notify staff before
normal school
hours
Determine method
to notify other
students, staff and
parents
Determine method
to notify other
students, staff and
parents
Advise
availability of
counselling
services if
required
Advise
availability of
counselling
services if
required
Yes No
Allow for
changes in
school routines
Allow for
changes in
school routines
Designate staff to attend
funerals (if any)
Designate staff to attend
funerals (if any)
Toolkit 5W - Missing Child Emergency Response
Staff ActionStaff Action
Confirm student has been
present during school hours
Confirm student has been
present during school hours Student is missingStudent is missing Notify Main
Office
Notify Main
Office
Search SchoolSearch SchoolStudent returns
or is found
Student returns
or is foundComplete
Incident Report
Complete
Incident ReportAdvise
parents
Advise
parents
Student not
found
Student not
found
Report to Police
immediately
Report to Police
immediately
Advise
parents/whanau/guardians
immediately
Advise
parents/whanau/guardians
immediately
Student
Found
Student
Found
Complete
Incident Report
Complete
Incident Report
Staff ActionStaff Action
Confirm student has been
present during school hours
Confirm student has been
present during school hours Student is missingStudent is missing Notify Main
Office
Notify Main
Office
Search SchoolSearch SchoolStudent returns
or is found
Student returns
or is foundComplete
Incident Report
Complete
Incident ReportAdvise
parents
Advise
parents
Student not
found
Student not
found
Report to Police
immediately
Report to Police
immediately
Advise
parents/whanau/guardians
immediately
Advise
parents/whanau/guardians
immediately
Student
Found
Student
Found
Complete
Incident Report
Complete
Incident Report
Toolkit 5I - Fire Emergency Response
Staff ActionStaff Action
Activate the Fire
Alarm
Activate the Fire
AlarmFollow the fire drill
procedures
Follow the fire drill
proceduresUse the fire extinguisher
if safe to do so
Use the fire extinguisher
if safe to do so
Notify Principal of
fire location
Notify Principal of
fire locationClose door and turn off
lights when leaving room
Close door and turn off
lights when leaving roomAssemble students at
assembly area and take roll
Assemble students at
assembly area and take roll
Principal ActionPrincipal Action
Report any missing
students
Report any missing
studentsAwait further
instructions
Await further
instructionsReoccupy when “All
Clear” given
Reoccupy when “All
Clear” given
Signal evacuation by
sounding alarm
Signal evacuation by
sounding alarmCall 111 & give specific
location if known
Call 111 & give specific
location if knownAssist in building
evacuation
Assist in building
evacuation
If fire is extinguished
advise Fire Service
If fire is extinguished
advise Fire ServiceAssist in locating missing
students/staff
Assist in locating missing
students/staffControl students/staff in
assembly area
Control students/staff in
assembly area
Consult with Fire Service
about reoccupation of building
Consult with Fire Service
about reoccupation of buildingReoccupy when
“All Clear” given
Reoccupy when
“All Clear” givenNotify caretaker to recharge
fire extinguishers
Notify caretaker to recharge
fire extinguishers
If no reoccupation supervise
release procedures
If no reoccupation supervise
release procedures
Staff ActionStaff Action
Activate the Fire
Alarm
Activate the Fire
AlarmFollow the fire drill
procedures
Follow the fire drill
proceduresUse the fire extinguisher
if safe to do so
Use the fire extinguisher
if safe to do so
Notify Principal of
fire location
Notify Principal of
fire locationClose door and turn off
lights when leaving room
Close door and turn off
lights when leaving roomAssemble students at
assembly area and take roll
Assemble students at
assembly area and take roll
Principal ActionPrincipal Action
Report any missing
students
Report any missing
studentsAwait further
instructions
Await further
instructionsReoccupy when “All
Clear” given
Reoccupy when “All
Clear” given
Signal evacuation by
sounding alarm
Signal evacuation by
sounding alarmCall 111 & give specific
location if known
Call 111 & give specific
location if knownAssist in building
evacuation
Assist in building
evacuation
If fire is extinguished
advise Fire Service
If fire is extinguished
advise Fire ServiceAssist in locating missing
students/staff
Assist in locating missing
students/staffControl students/staff in
assembly area
Control students/staff in
assembly area
Consult with Fire Service
about reoccupation of building
Consult with Fire Service
about reoccupation of buildingReoccupy when
“All Clear” given
Reoccupy when
“All Clear” givenNotify caretaker to recharge
fire extinguishers
Notify caretaker to recharge
fire extinguishers
If no reoccupation supervise
release procedures
If no reoccupation supervise
release procedures
Toolkit 5Q - Violence/Personal Threat Emergency Response
Try to keep calm – don’t panic and do as you are toldTry to keep calm – don’t panic and do as you are told
Acknowledge the person’s problems and/or feelings. Speak quietly, slowly and calmly
Acknowledge the person’s problems and/or feelings. Speak quietly, slowly and calmly
Move carefully and explain your actions as you move –AVOID SUDDEN MOVEMENTS
Move carefully and explain your actions as you move –AVOID SUDDEN MOVEMENTS
Avoid provocation by careful use of words or body language (attempt to understand the person's problem)
Avoid provocation by careful use of words or body language (attempt to understand the person's problem)
If safe to do so:
• Ring call bell loudly
• Attract the attention of others
• Telephone/use alarm or follow established procedures in your area
• Dial 111
If safe to do so:
• Ring call bell loudly
• Attract the attention of others
• Telephone/use alarm or follow established procedures in your area
• Dial 111
Wait for help to arriveWait for help to arrive
Complete Incident Form when situation resolved
Complete Incident Form when situation resolved
Try to keep calm – don’t panic and do as you are toldTry to keep calm – don’t panic and do as you are told
Acknowledge the person’s problems and/or feelings. Speak quietly, slowly and calmly
Acknowledge the person’s problems and/or feelings. Speak quietly, slowly and calmly
Move carefully and explain your actions as you move –AVOID SUDDEN MOVEMENTS
Move carefully and explain your actions as you move –AVOID SUDDEN MOVEMENTS
Avoid provocation by careful use of words or body language (attempt to understand the person's problem)
Avoid provocation by careful use of words or body language (attempt to understand the person's problem)
If safe to do so:
• Ring call bell loudly
• Attract the attention of others
• Telephone/use alarm or follow established procedures in your area
• Dial 111
If safe to do so:
• Ring call bell loudly
• Attract the attention of others
• Telephone/use alarm or follow established procedures in your area
• Dial 111
Wait for help to arriveWait for help to arrive
Complete Incident Form when situation resolved
Complete Incident Form when situation resolved
Toolkit 5R - Armed Intruders Incident Emergency Response
Shots are heard or
armed offender seem
Shots are heard or
armed offender seem
Get all students and
staff under cover
Get all students and
staff under cover
Reassure students
Ask students to stay calm
Reassure students
Ask students to stay calm
CALL 111 [POLICE]
Give specific location,
description if possible
CALL 111 [POLICE]
Give specific location,
description if possible
Try and identify source and
location if safe to do so
Try and identify source and
location if safe to do so
Keep everyone in a safe
location until “All Clear”
Keep everyone in a safe
location until “All Clear”
Follow Police
Directions
Follow Police
Directions
Isolate / evacuate if
offender inside
Isolate / evacuate if
offender inside
Initiate lock-down if
intruder outside
Initiate lock-down if
intruder outside
Determine what follow-up /
intervention is necessary
Determine what follow-up /
intervention is necessary
Document the
incident
Document the
incident
Shots are heard or
armed offender seem
Shots are heard or
armed offender seem
Get all students and
staff under cover
Get all students and
staff under cover
Reassure students
Ask students to stay calm
Reassure students
Ask students to stay calm
CALL 111 [POLICE]
Give specific location,
description if possible
CALL 111 [POLICE]
Give specific location,
description if possible
Try and identify source and
location if safe to do so
Try and identify source and
location if safe to do so
Keep everyone in a safe
location until “All Clear”
Keep everyone in a safe
location until “All Clear”
Follow Police
Directions
Follow Police
Directions
Isolate / evacuate if
offender inside
Isolate / evacuate if
offender inside
Initiate lock-down if
intruder outside
Initiate lock-down if
intruder outside
Determine what follow-up /
intervention is necessary
Determine what follow-up /
intervention is necessary
Document the
incident
Document the
incident