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TOM KAISER 884 E. Tuweep St., Meridian, ID 83646 | H: 208.887.1503 | C: 208.412.5660 | [email protected]
Summary
Focused professional with nearly 20 years in the transportation industry. Well-versed in contract negotiation, account management, and logistics. Applies strong analytical and critical thinking skills to solve complex problems. Possesses a high degree of integrity and an outstanding work ethic.
Highlights
Logistics expert
Account manager
Strategic relationship builder
Skilled negotiator
Analytical problem solver
Customer advocate
Safety champion
Team leader
Critical thinker
Accomplishments
Reduced shipping expenses by $70,000 annually, while maintaining shipping volume and
accuracy. Achieved zero-incident safety record for three consecutive years. Decreased
freight costs by 50% by optimizing backhaul schedules and negotiating rates. Selected for
Safe Driver award in 2009.
Professional History
Transportation Sales Manager Gold Transportation Services – Caldwell, ID Sep 2015 to Jan 2016
Utilized networking skills to create new business relationships.
Collaborated with team members to complete sales transactions.
Cultivated relationships with existing customers to ensure future business.
Transportation Coordinator
Halbersleben Logistics – Boise, ID Dec 2014 to Sep 2015
Negotiated contracts with carriers to minimize costs to the company.
Monitored shipments to ensure on-time delivery.
Cultivated relationships with existing customers to ensure future business.
Business Development Coordinator Flagship (Logistics Team) – Meridian, ID Aug 2013 to Oct 2014
Conducted sales presentations to potential customers.
Attended trade shows to network with prospective clients and promote logistics services.
Developed and maintained extensive customer base while continually working
to cultivate new customer relationships.
Transportation Coordinator Flagship (Food Group) – Meridian, ID Jul 2010 to Aug 2013
Identified cost savings opportunities; renegotiated existing customer agreements
to save employer more than $70,000 annually.
Researched and secured carriers for captured freight.
Collaborated with internal resources and vendors to ensure product availability.
Tom Kaiser
Page 2
Professional History (cont.)
Operations Manager
Kenco – Boise, ID Jun 2007 to Jun 2010
Analyzed incoming freight needs; planned and communicated daily routes
and driver schedules.
Functioned as location dispatcher; provided consultation to drivers to ensure most
efficient delivery route.
Identified safety concerns and transformed location operation practices to
ensure compliance.
Led team to zero incident safety record for three consecutive years.
Maintained DOT compliance for all drivers and fleet vehicles.
Coordinated fleet maintenance and inspections; rented equipment, as needed.
Identified inefficiencies in processes and made recommendations for improvements.
Trained and oriented new employees with safety procedures, transportation
routes, computer operations and organizational policies.
Transportation Coordinator
Rangen Logistics – Boise, ID Feb 2002 to May 2007
Negotiated and prepared contracts for customers including proposed pricing and
schedules.
Established strong network of customers and carriers by building business relationships
founded on honesty and trust.
Researched and secured carriers for both internal and external freight.
Transportation Coordinator/Truck Broker
Magic Valley Truck Brokers – Boise, ID May 1996 to Feb 2002
Exceeded sales goals and objectives, averaging $1.2 million dollars in sales annually.
Negotiated carrier rates.
Monitored location of shipments to ensure timely arrival; kept customers informed of
status while in transit.
Investigated receiver concerns regarding possible damaged product; initiated claims
process when necessary.
Resolved a wide range of customer issues, applying diplomacy and assertiveness.
Earned highest brokerage award in 2001.
Education, Training, and Certifications
High School Diploma
Mariner High School 1990
Commercial Driver’s License (CDL) 2007 Warehouse/Office Safety Training 2007-2010 First Responder and CPR Certification 2009-2010 Supervisor Training 2009-2010
Forklift Certification 2009
References
Available upon request