7/31/2019 TOL Template - Troubleshooting Your Online Course - Pastoral care

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Template: Troubleshooting on youronline course Pastoral Care

Teaching Online Module 1, Session 5: Troubleshooting on your Online

Course template

Use this template to guide you through managing foreseeable and

unforeseeable problems and issues for your online course. This template

is focussed around issues related to pastoral care on your course.

Download and save this template for your own reference.

What support is available for students experiencing financial issues? Who

is your institutional point of contact?

Description:

What support is available for students experiencing bereavement orfamily issues? Who is your institutional point of contact?

Description:

This resource was created by University College Falmouth and released as an open educational resource forUniversity College Falmouth for the Learn to Teach Online course. The free Learn to Teach Online course isfunded by University College Falmouth's Learning and Teaching Enhancement Programme. 2012 UniversityCollege Falmouth

This work is licensed under a Creative Commons Attribution 3.0 Licence. When repurposing thisresource please acknowledge the B4EE project.

http://creativecommons.org/licenses/by/2.0/uk/http://creativecommons.org/licenses/by/2.0/uk/http://creativecommons.org/licenses/by/2.0/uk/

7/31/2019 TOL Template - Troubleshooting Your Online Course - Pastoral care

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What support is available for students struggling with work-life balanceissues due to the their online study? Who is your institutional point ofcontact?

Description:

Stalking, both online and offline, can be an unexpected aspect of thestudent experience. What support is available for students who are the

victims of stalking? Who is your institutional point of contact?

Description:

What support is available for students experiencing cyber bullying ortrolling (focused online hate campaigns via Twitter, Facebook, discussionforums, etc)? Who is your institutional point of contact?

Description:

What other student issues might require pastoral care? Who within yourinstitution would be the point of contact for these?

Description:

This resource was created by University College Falmouth and released as an open educational resource forUniversity College Falmouth for the Learn to Teach Online course. The free Learn to Teach Online course isfunded by University College Falmouth's Learning and Teaching Enhancement Programme. 2012 UniversityCollege Falmouth

This work is licensed under a Creative Commons Attribution 3.0 Licence. When repurposing thisresource please acknowledge the B4EE project.

7/31/2019 TOL Template - Troubleshooting Your Online Course - Pastoral care

3/3

This resource was created by University College Falmouth and released as an open educational resource forUniversity College Falmouth for the Learn to Teach Online course. The free Learn to Teach Online course isfunded by University College Falmouth's Learning and Teaching Enhancement Programme. 2012 UniversityCollege Falmouth

This work is licensed under a Creative Commons Attribution 3.0 Licence. When repurposing thisresource please acknowledge the B4EE project.