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ACROSS THE INDUSTRYLEVERAGING EFFORT
QUICK INSIGHTS
2 0 1 1 | w w w . t m f o r u m . o r g
STANDARDSDEVELOPMENT 2011
Free to tmforum members $995 where sold
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PREDICTIONSFOR 2011
QUICK INSIGHT
Colin Ashford is the founder of OSS Evolution
– a consulting company that specializes in
mentoring on OSS software architectures and
standards management. He is a professionalengineer with over 25 years’ experience
in the computing and telecoms industry,
primarily concerned with the standardization of
distributed systems and telecoms networks.
He has held senior positions in Nortel with
responsibilities for international standards and
project management. Ashford is the co-author
of OSS Design Patterns published by Springer.
He can be reached by email at
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Standards Development 2011Leveraging effort across the industry
©TeleManagement Forum 2011. The entire contents of this publication are protected by copyright. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means: electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the publisher, TM Forum. The views and opinions expressed by
independent authors and contributors in this publication are provided in the writers’ personal capacities and are their sole responsibility. Their publication does not imply that they represent the views
or opinions of TM Forum and must neither be regarded as constituting advice on any matter whatsoever, nor be interpreted as such. The reproduction of advertisements and sponsored features in this
publication does not in any way imply endorsement by TM Forum or of products or services referred to therein. While every effort has been made to ensure that articles, sponsored features, logos, and
trademarks appear correctly, TM Forum cannot accept responsibility for any loss or damage caused directly or indirectly by the contents of this publication.
Report author:Colin AshfordFounderOSS [email protected].
Publications Managing Editor:Annie [email protected]
Creative Director:David [email protected]
Commercial Sales Consultant:Mark [email protected]
Publisher:Katy [email protected]
Client Services:Caroline [email protected]
Marketing:Corporate Marketing DirectorLacey Caldwell [email protected]
Report Design:The Page Design Consultancy Ltd
Head of Research and Publications:Rebecca [email protected]
Advisors:Keith Willetts, Chairman and ChiefExecutive Officer, TM Forum
Martin Creaner, President and ChiefOperating Officer, TM Forum
Nik Willetts, Senior Vice Presidentof Communications
Published by:TM Forum240 Headquarters PlazaEast Tower, 10th FloorMorristown, NJ 07960-6628USAwww.tmforum.org
Phone: +1 973-944-5100Fax: +1 973-944-5110
ISBN: 978-0-9838028-5-3
Page 4 Executive summary
Page 6 Section 1
Standards development 2011 – leveraging effort
across the industry
Page 10 Section 2 DMTF – Distributed Management Task Force
Page 12 Section 3
itSMF – IT Service Management Forum
Page 14 Section 4
ITU-T – International Telecommunication Union-
Telecommunications Sector
Page 18 Section 5
3GPP – Third Generation Partnership Project
Page 20 Section 6
OMG – Object Management Group
Page 22 Section 7
MEF – Metro Ethernet Forum
Page 24 Section 8
ATIS – Alliance for Telecommunications Industry
Standards
Page 27 Section 9
OASIS – Organization for the Advancement of
Structured Information Standards
Page 29 Section 10
IETF – Internet Engineering Task Force
Page 31 Section 11
ETSI-TISPAN – European Telecommunications
Standards Institute-TISPAN
Page 32 Section 12
NIST – National Institute of Standards and
Technology
Page 33 Section 13
Broadband Forum
Page 34 Section 14
Conclusions
Page 35 Annex 1
Abbreviations used in this report
Page 37 Annex 2
The standardization railway map
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STANDARDSDEVELOPMENT 2011
QUICK INSIGHTS
Since our last report in early 2010, there has
been a number of changes in the management
standards landscape: a couple of Standards
Development Organization (SDO) working
groups have completed their work and closed
down; one, considered dormant, has a new
lease on life; and a couple have changed
their focus and scope. Many have delivered
useful standards and support documents, but
the biggest change has been the upsurge
in standards activity with respect to cloud
computing.
It seems every SDO has some stake in cloud
computing standardization: ITU-T, ETSI, and
OMG Telecom SIG in the telecoms aspects;
NIST in the government and security aspects;
IEEE in the portability and interoperability
aspects; ATIS and TM Forum in services
aspects from a service provider’s perspective;
OASIS on the security aspects; DMTF in the
management aspects; and IETF on reference
framework aspects.
(Please see Annex 1 on page 35 for the list
of abbreviations used in this report.)
This, we believe, underlines the assertion
in our last report that standards have been,
and continue to be, an important part of
ensuring interoperability among different
manufacturers’ equipment. Interface standards
(to which equipment must conform to ensure
interoperability) and supporting documents,
such as architectures, information models, bestpractices, and implementation agreements,
have been the ‘bread and butter’ of TM Forum
for the last two decades.
Developing these standards and supporting
documents is an expensive and time-
consuming business. Leveraging the standards
of other SDOs and collaborating with them on
developing new standards are ways to not only
reduce costs, but also to contribute to timely,
useful, and harmonized standards for the
industry as a whole.
Since the creation of the TM Forum, the
number of SDOs – both accredited and non-
accredited – has increased considerably,
making the management of liaisons between
SDOs and TM Forum more difficult, but no less
important. The Forum is a strong believer in
the value of liaison, and has had (and still has)
many important relationships with other SDOs.
Although this report focuses on liaison
opportunities between TM Forum programs
and other SDOs, it is important to remember
that there are liaison opportunities in the
industry as whole. To better understand the
larger picture, TM Forum has started a project
to develop a visualization (see Annex 2 on page
37) of the management standards landscape
in a single graphic supported by an interactive
tool.
Report findings
On behalf of TM Forum, Colin Ashford, founde
of OSS Evolution, examines the work of
12 SDOs with a focus similar to that of the
Forum. These are organizations conducting
important work that in some way intersects
with the work of the Forum. The research
uncovers potential liaison opportunities for
leveraging standards, contributing expertise,
or collaboratively developing standards. The
following were the original ten SDOs selected
by TM Forum’s Liaison Community in 2010:
n DMTF—Distributed Management Task Force
n itSMF—IT Service Management Forum
n ITU-T—International Telecommunications
Union-Telecommunications Sector
n 3GPP—Third Generation Partnership Project
n OMG—Object Management Group
n MEF—Metro Ethernet Forum
n ATIS—Alliance for Telecommunications
Industry Standards
n OASIS—Organization for the Advancement
of Structured Information Standards
Executive summary
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n IETF—Internet Engineering Task Force
n ETSI-TISPAN—European Telecommunications
Standards Institute-TISPAN.
This year two SDOs were added to this report:
n BBF—Broadband Forum
n NIST—National Institute of Standards and
Technology.
We found that considerable overlap
continues to exist between the work of the
Forum and that of the larger, communications-
oriented standards bodies such as 3GPP and
ITU-T. Although the Forum takes a business-
oriented approach to its work, focusing on
validation with stakeholders and practical
evaluation, there are considerable opportunities
for liaison of one sort or another. In both
cases, the Forum has strong, historical liaison
relationships and these continue.
Reflecting the convergence between
communications and the enterprise, a good
degree of overlap continues among the work
of TM Forum and that of the DMTF and itSMF.
The Forum can boast strong, ongoing liaison
relationships with the two SDOs.
Since our last report, two important
standardization initiatives have emerged: cloud
computing standardization involving the ITU-T,
NIST, DMTF, ATIS, and IEEE and an initiative to
develop a federated network information modelinvolving the IETF, 3GPP, and DMTF. TM Forum
has much to offer these initiatives in terms of
assets and expertise and is proactive in doing
so. In the area of cloud services, it has a close
working relationship with DMTF and is active in
the NIST discussions; TM Forum is also leading
the federated network information model initiative.
In addition to contributing assets, the TM
Forum has been an enthusiastic proponent
of leveraging standards from other SDOs in
its own work. By using standards on service-
oriented architectures, UML, model-driven
architectures, and WS-* interoperability profiles
developed by OMG and OASIS, TM Forum can
continue that tradition in its advanced programs
and initiatives.
TM Forum has had a long history of
liaison with other SDOs that are using and
developing standards. Many important liaisons
are ongoing, and in this report, a number
of other important opportunities to develop
timely, useful, cost-effective, and harmonized
standards are identified.
TM Forum has a long history ofliaising with other standards bodies
“Many important liaisons are ongoing,
and in this report, a number of other
important opportunities to develop
timely, useful, cost-effective, and
harmonized standards are identified.”
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STANDARDSDEVELOPMENT 2011
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“One of the ways to reducecosts is to identify and act
upon liaison opportunities
with other standards
development organizations,
either by leveraging their
standards or by working
collaboratively to develop
new standards.”
Introduction
Standards have played an important part in
the development of interoperable telecoms
management equipment, but the development
of standards is an expensive and time-
consuming activity. One of the ways to
reduce costs is to identify and act upon
liaison opportunities with other Standards
Development Organizations (SDOs), either
by leveraging their standards or by working
collaboratively to develop new standards. TM
Forum values liaisons with other SDOs to help
develop harmonized, timely, cost-effective,
and useful interoperability standards for the
communications industry, as well as other
industries important to communications (such
as content, mobile advertising, and so on.).
Standards evolution
During the last decade, the number of
organizations that develops standards and
agreements for the communications industry
has increased substantially. This has led to the
increased possibility of overlap and duplication
of effort, not to mention conflicting standards.
Additionally, many of the standards being
developed by SDOs that do not necessarily
reside in the same space as TM Forum are
now becoming increasingly important to TMForum and its members. Standards on service-
oriented architectures (SOA) and modeling
tools are cases in point.
Purpose of the report
The main purpose of this report is to document
the standards activities of the 12 SDOs that
are considered most important to TM Forum
and to identify overlapping or complementary
activities within TM Forum. We hope that the
report will be an important tool for standards
Standards development 2011 – leveragingeffort across the industry
Section 1
managers in member companies, as they work
to allocate scarce resources to competing
standards activities. We also hope to help TM
Forum program managers and project leaders
identify liaison opportunities in their respective
areas of responsibility.
Background
TM Forum has had a long history of liaison with
other SDOs: it has leveraged existing standards
to develop implementation agreements; it
has had its standards adopted by accredited
standards bodies; and it has collaboratively
developed standards with other SDOs.
TM Forum standards engagement
When TM Forum first began its work, liaison
amongst SDOs was fairly easy to manage.
Global telecommunications-management
standards were approved by just a few large
standards bodies, such as the CCITT (now
ITU-T), and implementation agreements were
developed from the standards on a sector-
by-sector basis. During the two decades of
TM Forum’s existence, the convergence
of voice and data, the appearance of new
mobile and broadband technologies, and the
convergence of telecommunications and
information technology (IT) have brought newplayers into the space. This has made the
liaison management more difficult, but no less
important.
Making liaisons work
Liaison and collaboration amongst SDOs
can take many forms, ranging from an arms-
length exchange of working documents,
to collaborative work that can lead to
the publication of harmonized standards.
Collaborative work is often best achieved by
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The driving force is the need to avoidoverlap and duplication of work
individuals who are members of both SDOs.
Other forms of liaison are the adoption of
existing standards of one SDO by another and
implementation agreements. In all cases, the
driving force is the need to avoid overlap and
duplication of work and to publish harmonized
and useful standards.
The different working styles, intellectual
property licensing regimes, and required
deliverables of SDOs can sometimes make
collaboration difficult. Most SDOs have
a hierarchical approval process, where a
managing committee of members approves
standards for publication. Other SDOs are
populist in nature and rely on ratification by
the user community. Most SDOs develop
their documents over a period of time from
member contributions; however, there exists
one SDO (the OMG) that issues requests for
proposals (RFPs) to the industry as a basis for
its standards. All SDOs issue their standards in
the form of text-based documents, but some
additionally require software implementations
of interface standards and even test kits to test
conformance.
SDOs develop a number of different types of
standards including:
n Architectural documents that guide theoverall systems design
n Interface standards and data models and
related conformance requirements that
enable interoperability between systems built
by different organizations
n Best-practices guides and auditing guidelines
that set the business framework
n Vocabulary standards to provide clarity
between providers and suppliers.
Roadblocks to successful liaisons
In our experience one of the main roadblocks
to successful liaisons between (and, in some
cases, within) SDOs is simply not knowing
what other SDOs are doing. The TM Forum
has started a project to address the issue by
developing a visualization of the management-
standards landscape. The visualization is a
single graphic in the form of a railway map (see
Annex 2). In the graphic:
n railway lines represent the work of the SDOs
n interchange stations represent a view of the
sectors of management standardization that
would be widely recognized in the industry; and
n stops on the lines (circles that intersect the
railway lines and stations) indicate that anSDO has an interest or activity in that sector
of standardization.
The purpose of the graphic is to try to
give the viewer a clear sense of the scope
and range of management standardization
across the industry. The graphic is part of an
interactive tool that allows a user drill down
into the details of the work, liaisons, and
existing collaborations amongst various SDOs.
The TM Forum is planning to make the tool
freely available to the industry to help identifyareas of potential collaboration.
We also note an increasing openness on
the part of SDOs to make their work plans
generally available. While information on scope
and mission of SDOs is generally available
from their respective websites, details of
work plans, work progress, meeting reports,
and interim deliverables are generally not.
The situation is improving: ITU-T now makes
the work plans of all its Study Groups freely
available (www.itu.int/ITU-T/workprog), and
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STANDARDSDEVELOPMENT 2011
QUICK INSIGHTS
the proceedings of the Global Standard
Collaboration meetings (www.itu.int/en/ITU-T/
gsc) are similarly freely available. The ITU-T’s
Joint Coordination Activity on Management
makes its all documents freely available.
Examples of other approaches are wikis such
as those at www.cloud-standards.org and
collaborate.nist.gov/twiki-cloud computing.
Clearly the more information that is available,
the better are the chances for collaboration.
What is an SDO?
Standards Development Organizations
(SDOs) vary in size, heritage, accreditation,
and scope. The ITU-T and ETSI for example
are large, international organizations
accredited by supranational bodies and
tasked with responsibilities for a wide range
of telecommunications activities. Along with
ATIS, these organizations develop standards
that, if adopted by national or supranational
governments, become mandatory in those
jurisdictions. These standards are often
referred to as de jure standards. Other
SDOs, such as the MEF and 3GPP focus
on particular technologies while others, like
TM Forum, focus on particular aspects of
communications. These organizations are often
trade associations (like TM Forum) or consortia
(like 3GPP) that provide a legal structure to
reach agreements. If widely adopted, these
agreements can evolve into de facto standards,and through partnering with accredited
standards-bodies these agreements can further
evolve into formal, international standards.
As a rule, SDOs charge membership
fees to help cover their costs. Fees can be
many thousands of dollars, which restricts
membership to just large corporations as
opposed to smaller companies or individuals.
But fees can also be minimal, or even non-
existent, in organizations that require nothing
more than a willingness to contribute.
Study approach
The ten SDOs included in the original
study in 2011 were extracted from a list of
about twenty SDOs that was developed by
consulting the members of TM Forum’s Liaison
Community. The SDOs initially chosen were:
n DMTF—Distributed Management Task Force
n itSMF—IT Service Management Forum
n ITU-T—International Telecommunications
Union-Telecommunications Sector
n 3GPP—Third Generation Partnership Project
n OMG—Object Management Group
n MEF—Metro Ethernet Forum
n ATIS—Alliance for Telecommunications
Industry Standards
n OASIS—Organization for the Advancement
of Structured Information Standards
n IETF—Internet Engineering Task Force
n
ETSI-TISPAN—European TelecommunicationsStandards Institute-TISPAN.
This year two additional SDO were added to
the report, namely:
n BBF—Broadband Forum
n NIST—National Institute of Standards and
Technology.
All of the SDOs included in this report have
websites that we have mined for background
material. All SDOs had mission statements,and most had good material on their history,
structure, working style, and scope. Access to
published standards and working documents
was uneven across SDOs, with some SDOs
making their documents available free-of-
charge to all, while others make documents
available free-of-charge to members only.
Most restrict access to working documents to
members.
We used the websites of the SDOs and
informal contacts to document the work plans,
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Technical work is carried out byworking groups or task forces
“Frameworx is now used by 18 of the top 20 communications service providers in
the world. TM Forum standards are developed collaboratively by working groups and
approved by the membership as a whole.”
priorities, and deliverables of the work groups
in the SDOs we investigated, and cross-
referenced the information against similar
information from TM Forum projects. TM
Forum staff and project leaders validated the
cross references, and in many cases elaborated
on potential areas of liaison.
Report structure
The technical work of all of the SDOs we
examined is carried out by a number of
relatively small working groups or task forces
that generally focus on a single document or
a couple of closely related documents. These
working groups report, in some hierarchical
fashion or another, to the parent SDO.
We have devoted a section of the report to
each of the SDOs we examined. Each section
begins with the history, scope, structure, and
working style of the SDO. Depending on the
scope and structure of the SDO, we devote
a number of subsections to the work items
of the working groups or task forces and
identify where there is overlap or synergy.
Each section is completed by a summary of
our findings. The report is concluded with
an overall summary, some administrative
sections, and two annexes.
TM Forum (www.tmforum.org)
TM Forum is a global, not-for-profit industry
association focused on simplifying the
complexity of running a service providers’
business through discussion, collaboration,
innovation and education between its
members. The organization was founded in
1988 and has now grown to include more than
750 corporate members in 195 countries.
The Forum’s best practices and standards
today span topics including business
architectures, interface specifications,
information modeling, tooling, benchmarking,
and security.
TM Forum’s principal standard is known as
Frameworx – a suite of standards covering
business processes, information modeling,
management applications, and systems
integration, with a series of interfaces
covering transport networks, multi-technology
networks, and component-based management
Frameworx is now used by 18 of the top
20 communications service providers in the
world. TM Forum standards are developed
collaboratively by working groups and approved
by the membership as a whole.
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STANDARDSDEVELOPMENT 2011
QUICK INSIGHTS
Distributed Management Task Force (DMTF),
founded in 1992 and originally know as the
Desktop Management Task Force, is an industry
organization that develops and promotes
standards for systems management in enterprise
IT environments. These standards allow for the
building of systems management components in
a platform-independent and technology-neutral
way. By creating open industry standards,
DMTF helps enable systems management
interoperability among IT products from different
manufacturers. DMTF has a membership of
more than 160 companies, including major
software and hardware vendors, communications
companies, and tool vendors. The DMTF and
TM Forum have had a long-standing liaison
relationship.
The DMTF produces text-based standards
by means of contributions from its members.
It maintains two key standards: the Common
Information Model (CIM) and Web-Based
Enterprise Management (WBEM), as well as a
number of additional management standards,
such as Configuration Management Database
Federation (CMDBf).
CIM defines a conceptual model that
describes how managed resources (for example,
computers or storage area networks) may be
represented as a set of objects and relationshipsamong them. The model is described using
UML and is also available in XML Schema
and CIM-XML formats. WBEM defines two
protocols, XML-CIM and WS-Management,
for communications between management
applications and managed resources.
2.1 DMTF Telecommunications and Networks
Work Group (TNWG)
Since our last report, the Telecommunication
Management Working Group (TelcoWG) has
DMTF – Distributed Management Task Force(www.dmtf.org)
Section 2
revised its charter in response to a changing
management landscape of consolidation of
networks, virtualization, and cloud-based
services. It has also changed its name to the
Telecommunications and Networks Work Group
(TNWG). In addition to completing the work
of the old TelcoWG, the TNWG will seek to
simplify management solutions for network and
systems administration of cloud infrastructure
by developing common management profiles
based on existing work. The objectives of the
WG are to:
1 Augment the existing CIM profiles
addressing the management requirements for
routing and routed protocols and services for
physical, logical and virtual technologies and
infrastructures.
2 Collect and prioritize use cases modeling
resources and services for cloud and virtual
network management.
3 Extend existing CIM profiles to ensure
adequate coverage for the service provider and
carrier markets including NMS/OSS integration
and standard telecoms-grade programmatic
interfaces for hardware and virtual systems
management.
4 Work with peer groups to harmonize CIM with
information and data models developed byother SDOs including: ITU-T, TM Forum, 3GPP,
and IETF.
Currently, the WG is focusing its efforts on: a
survey of SDOs with respect to cloud metrics;
addenda to the work register with TM Forum;
and completion, in collaboration with TM
Forum, of a project to harmonize the CIM and
Information Framework (SID) information models.
All of the cloud work items will be of interest
to the TM Forum’s Enabling Cloud Services
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Working together to identify synergies,overlaps and gaps for cloud services
initiative; the cloud metrics work will also be
of interest to the Forum’s TIP Resource and
Service Assurance program.
2.2 DMTF Cloud Management Working Group
(CMWG)
The Cloud Management Working Group (CMWC)
evolved from DMTF Open Cloud Standards
Incubator that was started in April 2009 “…to
develop a set of informational specifications for
cloud resource-management…” In July 2010 the
incubator delivered two important documents:
Use Cases and Interactions for Managing Clouds
and Architecture for Managing Clouds . They will
form the foundation for DMTF’s ongoing cloud
standards work.
The CMWG is chartered to develop a set of
prescriptive specifications covering architectural
semantics and implementation details to achieve
interoperable management of clouds between
service requestors and service providers. Starting
from the work of the incubator, the CMWG
expects to deliver, within the next 18 months:
cloud-service management models; mappings
to existing management models in the industry;
and cloud-management interface protocol
requirements.
The scope of CMWG will mainly be on cloud
resource management aspects of Infrastructure
as a Service (IaaS) and will include policy, SLAs,
QoS, provisioning, and monitoring considerations.
Current work items cover protocol requirements,data models, and use cases.
The TM Forum’s Enabling Cloud Services
Initiative is working closely with the DMTF to
produce a technical report that identifies the
synergies, overlaps, and gaps in respective
specifications for the delivery and management
of cloud services.
Work projects within the TM Forum that
offer value to the CMWG include: cloud SLA
management; cloud security; cloud billing; and
cloud service definitions. A number of Catalyst
projects also offer useful input including those
entitled Managing Cloud Resource, Service
and Revenue, Enhanced Service Management,
Leveraging SaaS and ITIL in End-to-End
Operations, and Cloud Network Elasticity .
The DMTF’s expertise in service and resource
management and TM Forum’s knowledge of
service provider practice in managing, delivering,
and assuring services should continue to lead to a
mutually beneficial collaboration, with each SDO
bringing its particular experience to the table.
TM Forum’s extensive expertise in managing
SLAs will be most useful to the DMTF in its work
around developing specific metrics and service
definitions for managing cloud services.
2.3 DMTF summary
TM Forum and DMTF have had a long and useful
history of collaboration in aligning information
models and developing federated management
architectures to benefit the industry as a whole.
The DMTF was a sponsor of the long-running
Harmony Catalyst project that promoted an
understanding of managing customer experience
That Catalyst helped galvanize the creation
of TM Forum’s current Managing Customer
Experience Program.
The pioneering work of the DMTF in
developing standards and white papers on the
management of cloud computing will be of grea
value to TM Forum Managing Cloud Services
Initiative; conversely, the Forum’s reputation forquality assurance management could be of grea
assistance to the DMTF.
The ongoing work to harmonize information
models is particularly important in the context
of the TM Forum’s initiative on a federated
network information model.
As enterprise networking and telecomms
converge, it is important that the two
organizations harmonize their management
standards and collaborate on any new
standards.
“TM Forum and DMTFhave had a long
and useful history
of collaboration in
aligning information
models and developing
federated management
architectures to benefit
the industry as a whole.”
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The IT Service Management Forum (itSMF)
is a not-for-profit organization dedicated to
the development and promotion of IT service
management best practices. Its deliverables
include reports, standards, and qualifications.
One of the major components of itSMF is the
ITIL (www.itil-officialsite.com).
ITIL is a collection of publications focused
on promoting best practices in IT service
management; it is based on a lifecycle view
of managing operations. It was originally
published by the UK government in 1989 and
initially focused on internal IT services and
support, but its scope has been expanded to
address service management more broadly.
ITIL is now maintained by the UK Office of
Government Commerce (OGC), with copyright
owned by the Crown.
ITIL provides a foundation for quality IT
service management through documented,
proven processes that cover the entire service
lifecycle from service design, through service
transition (deployment), to service operation.
The best practice focus means that ITIL does
not tie directly to areas of the business, but
instead provides a ‘template’ for how to carry
out activities such as change management.
This can then be targeted to a specific area
of concern say, resource level changes in theBusiness Process Framework.
ITIL Version 3 was published in 2007, and an
update is planned for the second half of 2011.
The OGC work style is to recruit authors and
reviewers from the industry, but final approvals
rest with an advisory board recruited from the
industry.
3.1 itSMF and TM Forum Collaboration
itSMF and TM Forum have recognized the value
of aligning the Business Process Framework
itSMF – IT Service Management Forum(www.itsmfi.org)
Section 3
(eTOM) that is process-model based, with ITIL
that is based on best practices. This is achieved
by embedding ITIL’s policy approach and best
practices into the Business Process Framework.
This has led to the publication of TR 143: ITIL
and eTOM: Building Bridges , a document
describing how ITIL and the Business Process
Framework can come together.
In particular, TR143 recommendations for
enhancing the Business Process Framework
have been implemented in the recent releases
of the Business Process Framework. The latest
iteration explicitly embeds ITIL best practices
and explains how these processes link with the
existing framework, allowing users to leverage
the two approaches. TM Forum also offers a
training course that gives guidance on using
the Business Process Framework to realize ITIL
best practices.
itSMF and TM Forum have ongoing liaison
activities and have developed a joint roadmap
to include investigations on the use of the
Information Framework as a model for ITIL’s
Configuration Management Database. The
DMTF’s collaboration with itSMF to define a
model for federated configuration management
databases should be of interest to the
Information Framework program.
Since our last report, there has been a numberof activities around ITIL in TM Forum including:
1 iTSMF and Business Process Framework
collaboration in introducing ITIL best practices
into the current work on Level 4 process
elements and process flows.
2 A Catalyst project to leverage Information
Framework data elements, Business
Process Framework process flows and
process elements, and ITIL best practice in a
standards-based integration between a cloud-
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TM Forum’s Business ProcessFramework is fully aligned with ITIL
“Although most of the work on the TM Forum side has been with the Frameworx
projects, many government agencies subscribe to ITIL best practices; hence the
TM Forum Government and Defense initiative might want to take advantage of the
liaison arrangements with itsMF.”
based Software as a Service (SaaS) customer
relationship managemnt (CRM) and a product
catalog system.
3 Work on a methodology document to describe
how ITIL best practices can be implemented
using Business Process Framework process
elements and element flows.
4 Emerging interest in aligning Business
Process Framework with ITIL information
security management best practices and
developing security focused interfaces
3.2 itSMF summary
Collaboration between the itSMF and
TM Forum has been helpful in aligning one
of Forum’s key assets, namely the Business
Process Framework, with ITIL, an internationally
recognized library of best practices for IT service
management.
Although most of the work on the TM
Forum side has been with the Frameworx
projects, many government agencies subscribe
to ITIL best practices; hence the TM Forum
Government and Defense initiative might want
to take advantage of the liaison arrangements
with itSMF. The imminent update to version 3 o
ITIL may require further terminology alignment
between the itSMF and TM Forum.
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The International Telecommunication Union
(ITU) has a long history of developing standards
for telecoms dating back to 1865. Today, the
ITU’s Telecommunication Standardization
Sector (ITU-T) produces new and revised
standards (ITU-T Recommendations) that cover
everything from core network functionality and
broadband, to next generation services like
IPTV. Among its priority work items is one to
ensure the interoperability of Next Generation
Networks (NGN).
The ITU is a United Nations specialized
agency governed by a treaty among its member
states. ITU-T Recommendations are voluntary
standards, and so not mandatory unless they
are adopted in national laws or specified by
equipment purchasers. Levels of compliance
are, however, high due to international
applicability. Recommendations are agreed by
consensus and consist of textual specifications.
ITU-T membership includes national standards
organizations and a cross-section of the
members of the telecoms and IT industries,
from large manufacturers and carriers, to small
players working in new fields like IP networking.
The work of the ITU
The work of the ITU-T is carried out by a
number of Study Groups (SGs) responsible forspecific areas, such as; security, broadband
cable, multimedia management, and various
aspects of NGN. Study Groups are chartered
for a four-year study period. Their areas of
responsibility are divided into work topics
termed Questions. Answers to the Questions
generally take the form of a Recommendation
that is developed over a period of time by
member contributions. The ITU-T procedures
permit Recommendations to be completed
and published within a number months (the
ITU-T– International Telecommunication Union-Telecommunications Sector (www.itu.int/ITU-T)
Section 4
Alternative Approvals Process or AAP), although
most take a couple of years to complete.
Telecoms management standardization
ITU-T’s long history of standardization of
telecoms management began in 1986. It was
consolidated into SG4 in 1996 and formalized
with a series of Recommendations under
the umbrella title of Telecommunications
Management Network (TMN). Over various
study periods, the TMN series has been
broadened to include standardization of
principles of telecoms management, reference
models, generic information models, and
modeling principles. Other Study Groups use
and elaborate upon these Recommendations to
develop specific data models and protocols for
the management of various telecommunications
technologies (for example, SONET/SDH).
Collaboration between the ITU-T and TM Forum
Historically there has been close collaboration
between ITU-T and TM Forum. In the early
days of TM Forum’s existence, it leveraged
Recommendations such as M.3010 (TMN
Architecture), M.3100 (Generic Network
Information Model), and G.805 (Generic Functional
Architecture) to develop its own agreements.
More recently, the direction has changedand TM Forum has submitted a number of its
agreements that have been accepted as ITU-T
Recommendations, including the Business
Process Framework (eTOM) as M.3050; part
of Multi Technology Network Management
(MTNM) as M.3170; and the Information
Framework (SID) as M.3190.
Together, the two organizations and others
have also worked to establish protocol-neutral
information modeling as the foundation of a
multi-protocol management environment.
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TM Forum plans to submit updated versionsof Frameworx elements to the ITU-T
TM Forum plans to submit updated versions
of the Business Process Framework and
Information Framework.
4.1 ITU-T Study Group 2 – SG2
For the current study period (2008–2012),
responsibility for telecoms management has
been given to SG2 (Operational aspects of
Service Provision and Telecommunications
Management). Highlights of the work of SG2
for this study period include: management and
interworking of NGN, disaster recovery, and
climate change.
The groups responsible for individual
Questions collectively have responsibilities for a
large number of telecoms management areas.
Although each Question has developed priorities
for its work items, like most SDOs, progress is
ultimately driven by member contributions.
SG2 has 14 Questions under study for this
study period. Questions that cover the same
general work areas as those of TM Forum are:
n Q5/2 (Network and Service Operations and
Maintenance Procedures)
n Q7/2 (Requirements for Business-to-Business
and Customer-to-Business Management
Interfaces)
n Q8/2 (Management Framework and Architecture)n Q9/2 (Methodology and Generic
Requirements for Management Interfaces)
n Q10/2 (Specialized Management Interface)
n Q11/2 (Protocols and Security for
Management).
4.1.1 Question 5/2 – Network and Service
Operations and Maintenance Procedures
Q5/2 has a number of areas of responsibility that
are similar to those in TM Forum, including:
n Convergence of telecoms and IT
environments – TM Forum Business Process
Framework
n NGN-based services – TM Forum TIP Service
Management
n Next generation mobile networks – TM Forum
Managing Next Generation Wireless-Wireline
Networks (NGWW) initiative
n VoIP metrics – TM Forum TIP Usage Data
Management.
TM Forum has material in all these areas that
could be shared with Question 5/2.
Q5/2 is progressing E.861 (Defining
Operations Competency Metrics). This could
be of interest to the TM Forum Business
Benchmarking program.
Recommendation E.41Corr (Alarm Correlation
and Impact Analysis) is slated for completion in
2011. However there is no base text and the
rapporteur has recently called for contributions.
It has overlap with the work of TM Forum TIP
Resource Management.
4.1.2 Q7/2—Requirements for Business-
to-Business and Customer-to-Business
Management Interfaces
Q7/2 has primary responsibility for business-
to-business (B2B) and customer-to-business(C2B) management, including customer network
management. The Question has a number of
work items that could be of interest to TM
Forum including:
1 M.1402 (Formalization of Data for Service
Management) – of interest to TM Forum TIP
Service Management.
2 M3340.1 (Generic Service Management
Requirements for the B2B and C2B interface)
“Although each
Question has developed
priorities for its work
items, like most
[standards development
organizations] progress
is ultimately driven by
member contributions.”
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STANDARDSDEVELOPMENT 2011
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3 M.3361 (Requirements for Business to
Government Management Interfaces); to
be submitted to AAP – of interest to the TM
Forum Government and Defense initiative.
4 M.pc (Guidelines for the Definition of
Product Catalogue) representation templates
– of interest to TM Forum TIP Ordering and
Activation.
5 M.3345-rev (Self Service Management
Architecture) – a new work item being pursued.
4.1.3 Q8/2 – Management Framework and
Architecture
Q8/2 has a number of areas of responsibility,
including revisions to M.3050 (Business Process
Framework) and M.3060 (Principles for NGN
Management) to reflect the changing telecoms
landscape, the impact of IPTV, and the trend to
user self-management. These pieces of work
would be of interest to the Forum’s Business
Process Framework and TM Forum Managing
Next Generation Wireless-Wireline Networks
initiative respectively. Liaison arrangements are
in place with TM Forum.
4.1.4 Q9/2 – Methodology and Generic
Requirements for Management Interfaces
Q9/2 has three areas of responsibility that are
of interest to TM Forum: generic management
information (including security of management);
protocol-neutral modeling; and support of SOAconcepts.
Two documents are due for completion
in 2011 – Q.ws-xml (SOA Web-service-
based Management Services) and X.ws-xml
(Guidelines for Defining Web-services for
Managed Objects and Management Interfaces).
Copies of the working documents have
been sent to TM Forum (Shared Interface
Infrastructure), 3GPP SA5, ATIS TMOC and
OBF for their comments. Q9/2 is progressing
two protocol-neutral documents: one on log
management and one on test management;
these could be of interest to TM Forum TIP
Resource and Service Assurance program.
In collaboration with TM Forum, Q9/2 has
completed a generic resource model for
transport networks using UML– M.3102 (Unified
Management Information Model for Connection-
Oriented and Connectionless Networks); it was
sent for AAP (Alternative Approval Process) late
in 2010.
4.1.5 Q10/2 – Specialized Management
Interfaces
M.3060 (Principles for the Management of Next
Generation Networks) defines two strata: the
Service Stratum and the Transport Stratum.
Management of these strata is the responsibility
of Q10/2.
Q10/2 has two work items due for completion
in this study period, respectively: M.3348
(Requirements of NMS-EMS Management
Interface for NGN Service Platforms) and
M.3347 (Service Activation and Subscription
Management). There is some overlap between
these work items and those in TM Forum TIP
Services Management and TIP Ordering and
Activation. Exchange of relevant documents
between the two groups could be beneficial.
M.3348 has been sent for AAP.
4.1.6 Question 11/2 – Protocols and Securityfor Management
The main responsibility of Q11/2 is developing
protocol and security mechanisms (especially
those relating to SOA) to support security of
management and management of security in
NGNs and e-commerce.
Q11/2 is developing M.3016.x (2005) Amd.N
(Enhancements to Security Requirements
Services and Mechanisms), scheduled for
completion in this study period (2008–2012).
TM Forum TIP Enterprise Identity Management
“There is some overlap
between these workitems and those in TM
Forum TIP services
Management and TIP
Ordering and Activation.
Exchange of relevant
documents between the
two groups could be
beneficial.”
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TM Forum and ITU-T have documentsand expertise flowing between them
and the TM Forum Government and Defense
Initiative might want to review this document
for potential alignment with their work.
4.2 Joint Coordination Activity on
Management – JCA-Mgt
The JCA-Mgt (Joint Coordination Activity on
Management) was established to coordinate
the activities in key international and national
organizations responsible for the specification
of management interfaces. Participants include
leaders of the ITU-T Study Groups, TM Forum,
3GPP, ETSI, and ATIS – all of which meet
electronically on a periodic basis to review
activities in their respective organizations and
to identify projects for harmonization. It is also
chartered to develop a management standards
roadmap. This is potentially an important
activity for reducing overlap and duplication
across the industry.
Although the JCA has received no
contributions recently on the roadmap and the
work may be dropped, the members agree that
the current role of the JCA (that is the sharing
of information on management standards and
harmonization activities) is valuable enough to
continue the meetings.
4.3 Focus Group on Cloud Computing (FG
Cloud)
ITU-T Focus Group on Cloud Computing (FGCloud) was established early 2010 to “…
contribute [to] the telecommunication aspects…
to support services/applications of cloud
computing making use of telecommunication
networks…” The FG is structured into two
working groups:
n WG1 – Cloud computing benefits &
requirements
n WG2– Gap Analysis and Roadmap on Cloud
Computing Standards development in ITU-T.
Of particular interest is Working Area 5 of
WG1 (WA 1-5) – Cloud Services & Resource
Management, Platforms and Middleware.
WG1 maintains a document entitled Overview
of SDOs involved in Cloud Computing which
categorizes the work of ITU-T Study Groups
and SDOs in the area of cloud computing with a
view to identifying gaps.
Contributions to WA 1-5 seem few in number
and the management section of the reference
architecture is very immature. Input from DMTF
and TM Forum could be helpful in ensuring
alignment across the industry.
4.4 ITU-T summary
TM Forum has had a long and useful liaison
relationship with ITU-T with documents and
expertise flowing in both directions. The work of
SG2 overlaps with the work of many TM Forum
projects, including those that are responsible
for security, interfaces and the use of SOA
techniques for management.
The prestige of the ITU-T, the breadth of its
telecomms management activities, and its
importance to many developing countries, make
it an important liaison SDO.
In a wider context, active participation in the
JCA-Mgt and Cloud-FG could be an important
way for TM Forum to identify and influence
those standardization issues that involve a
number of SDOs.
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The Third Generation Partnership Project (3GPP)
is a collaborative standards development
activity among the following national Standards
Development Organizations (SDOs): ARIB
(Japan), ATIS (U.S.), CCSA (China), ETSI
(Europe), TTA (Korea), and TTC (Japan). ETSI
provides administrative support.
The original scope of 3GPP was to produce
technical specifications and reports for a 3G
mobile system based on GSM core networks and
the radio access technologies that they support.
The scope was subsequently amended to
include the maintenance and development of
the Global System for Mobile Communication
(GSM) technical specifications and reports
including those concerned with evolved radio
access technologies (such as General Packet
Radio Service – GPRS – and Enhanced Data
rates for GSM Evolution – EDGE). It also
has responsibility for the development of IP
Multimedia Subsystem (IMS) specifications.
The work of 3GPP
The work of 3GPP is led by a Project
Coordination Group that is responsible for the
overall timeframe and management of the
technical work. The technical specification
development work within 3GPP is carried out
by Technical Specification Groups (TSGs). EachTSG has the responsibility to prepare, approve,
and maintain specifications.
There are five TSGs, namely: TSG GERAN
(GSM EDGE Radio Access Network), TSG RAN
(Radio Access Network), TSG SA (Services and
Systems Aspects), TSG CT (Core Networks
and Terminals). Working Group 5 (WG5) of TSG
SA is responsible for telecoms management.
3GPP publishes text-based standards developed
through contributions from members.
TM Forum has a working agreement with
3GPP – Third Generation Partnership Project(www.3gpp.org)
Section 5
3GPP “…to facilitate the exchange and use
of documents related to the area of Telecom
Management.”
5.1 3GPP SA WG5
SA WG5 of 3GPP is responsible for the
specification of the management framework
and requirements for management of the 3G
system. Deliverables include: architecture
descriptions of the telecom management
network; Interface Reference Point (IRP)
requirements, information services, and solution
sets; specifications of the Network Resource
Model; guidebooks; and feasibility studies.
TM Forum has had a number of collaborations
with 3GPP through individuals that are members
of both organizations.
5.1.1 Service Oriented Architecture for IRP
As with many SDOs, 3GPP recognizes that
service oriented architecture (SOA) is gaining
acceptance in the IT industry to automate
processes, improve flexibility, and facilitate
integration beyond the enterprise. A number of
SDOs is seriously investigating or using SOA
principles for telecoms management. SA5
has delivered a technical report – TR 32.824:
Study on SOA compliant need and additional
capabilities for existing/currently plannedInterface IRPs.
3GPP’s Service Oriented Architecture
(SOA) for IRP work item is based on the
study document, TR32.824, and will update
TS 32.101: Telecommunication management;
Principles and high level requirements; TS
32.102: Telecommunication management;
Architecture; and TS 32.150: Telecommunication
management; Integration Reference Point
(IRP) Concept and Definitions to support SOA
infrastructure.
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The work item will also define the
relationship between the SOA infrastructure
and the IRP architecture. There is clear synergy
between this work and that of TM Forum
Software Enabled Services Management
Solution Program and also the Frameworx
Architecture Steering Team (FAST).
5.1.2 Study Items
In the context of standards convergence, 3GPP
is progressing four study items entitled:
1 Alignment 3GPP Generic NRM IRP and TM
Forum SID [the Information Framework]
2 Study on Management of Converged
Networks
3 Harmonization of 3GPP Alarm IRP and TM
F[orum] TIP FM.
4 Study on Alignment of 3GPP PM IRP and TM
F[orum] Interface Program (TIP) PM.
Items (1) and (3) are the subject of
collaboration between 3GPP and TM Forum
under the TM Forum programs entitled
Federated Information Model and Resource
and Service Assurance Resource Alarm
Management respectively.
In response to a strong position paper
presented to TSG-SA (SA5’s parent committee)
by three major European service providers,
TSG-SA requested that SA5 and the TM Forum
analyze the progress achieved in the joint
working group, particularly in relation to the
proposed federated network information model.
Additionally SA5 was requested to report back
on how the working group proposes to meet the
market needs for managing converged networks
based on operator requirements such as
those specified by the Next Generation Mobile
Network (www.ngmn.org). Replies are expected
in early 2011.
5.2 3GPP summary
There has been a good deal of useful
collaboration between TM Forum and 3GPP,
including leveraging the Business Process
and Information Frameworks. Both groups
are working in the areas of SOA, service
delivery, converged networks, key performance
indicators, and the use of Web Services.
The strong statement by service providers
urging 3GPP and TM Forum to work together to
develop common interface standards underlines
the importance service providers attach to
harmonized standards.
“The strong statement by service providers urging 3GPP and TM Forum to work
together to develop common interface standards underlines the importance service
providers attach to harmonized standards.”
Service providers are urging TM Forumand 3GPP to work together more
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The Object Management Group (OMG) has
been an international, open membership,
computer industry consortium since 1989. The
OMG develops enterprise integration standards
for a range of technologies and industries. It
focuses on developing software methodology,
modeling, and middleware standards. Its
membership is made up of hundreds of
organizations, half of which are software end-
users in more than 24 vertical markets (such as
health care, manufacturing technology, finance,
and telecoms).
6.1 OMG standards
OMG’s modeling standards include the Unified
Modeling Language (UML) and Model Driven
Architecture (MDA) that together enable visual
design, execution and maintenance of software.
OMG’s middleware standards and profiles
are based on the Common Object Request
Broker Architecture (CORBA), and include best
practices such as SOA and Business Process
Management (BPM) to support a variety of
industries.
OMG maintains liaison relationships with
many organizations, including TM Forum.
OMG’s UML, Meta Object Facility (MOF), and
Interface Definition Language (IDL) standards
are ISO standards and ITU-T Recommendations.
6.2 The work of the OMG
The work of the OMG is carried out by Task
Forces that are responsible to Technical
Committees. The work of the Task Forces
is overseen by an Architecture Board.
The structure of the OMG also includes
Special Interest Groups (SIGs), which are
discussion groups that deal with platform and
infrastructure issues.
The OMG develops its standards by issuing
OMG – Object Management Group(www.omg.org)
Section 6
an RFP to the industry at large on a specific item
of technology. Responses to these RFPs come
from individual companies or ad hoc consortia.
The responses are normally merged into a single
response by the issuing Task Force and voted
on for adoption as OMG standards.
Adoption of the merged response depends
on the supporters committing to deliver relevant
product to the market place within a reasonable
time period. The OMG standards are text based.
Implementations of the OMG specifications
come from private companies or open
source groups. One important source is the
Eclipse Foundation (www.eclipse.org); many
implementations of OMG modeling standards
may be found in the Eclipse Modeling
Framework (EMF) or Graphical Modeling
Framework (GMF).
6.3 Collaboration between OMG and
TM Forum
TM Forum has leveraged many OMG
specifications, such as CORBA and UML, in its
specifications, including TM Forum Interfaces
(e.g., MTNM), Information Framework and
Frameworx. More recently, TM forum tooling
efforts have been built around OMG standards
such as MDA, UML, and MOF. These efforts
include a study of the use of SOAML [SOAML](dialect of UML for modeling SOA) by the
Frameworx Architecture Steering Team (FAST)
and a study of Model Driven Architecture to
implement the TM Forum Software Enabled
Management Solutions.
6.4 OMG Telecommunications SIG
Communications service providers have always
taken a strong interest in the work of the
OMG and use many of its specifications. The
Telecommunications Task Force was formed
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in 1996 to develop telecoms specific CORBA
services such as the CORBA Notification
Service. The Task Force became a SIG in 2004;
its membership includes a number of important
service and equipment providers, some of
which are also TM Forum members.
The main responsibility of the
Telecommunications SIG is to “…promote
the use of Model Driven Architecture (MDA),
Service-Oriented Architecture (SOA) and
Event Driven Architecture (EDA) technical
approaches in the telecom Industry.” While
many of the work items identified by the
Telecommunications SIG are not telecoms
specific and are being addressed by other
SIGs and task forces in the OMG, the
Telecommunications SIG is a useful voice for
the sector within the OMG, especially in the
SOA SIG and the MDA Users SIG.
The SOA SIG is responsible for promoting
OMG modeling standards to complement those
from W3C and OASIS; the MDA is responsible
for disseminating practical experience of MDA.
In late 2010, the Telecommunications SIG
took a bold step in the cloud computing arena
with a two-day conference, the Telecom Cloud
Information Day and Standards Workshop. The
goals of the conference were to:
1 Provide a forum for end-users (such as
government, enterprises, and consumers) and
SDOs to discuss standardization requirements
2 Initiate communication and coordination
across multiple open cloud groups.
The meeting was supported by over 20
organizations with representatives from SDOs
such as ATIS, ITU-T, DMTF, TM Forum, and
SNIA; from open-source projects such as
OpenStack, OpenNebula, and DeltaCloud; and
from end-users organizations such as NIST,
Open Data Center Alliance, and TM Forum
Enterprise Cloud Leadership Council.
A number of opportunities was identified
during the conference including: interoperability
demonstrations and end-user education. Future
meetings, both physical and virtual, are planned
with a focus on issues of interoperability,
portability, and security from an end-user’s
perspective.
The SIG is also contributing to the RFI
Using Problem-Specific Views for Information
Federation based on requirements from
the TM Forum network information model
harmonization effort and, in collaboration
with TM Forum, contributing to the revised
submission on Telecommunication SOA
Modeling Language (TelcoML).
6.5 OMG summary
Historically, the use and development of OMG
specifications has been important to many
groups in the Forum. The particular emphasis
on the use of MDA and SOA specifications in
TM Forum TIP Shared Interface Infrastructure
and the Frameworx Architecture Steering Team
(FAST) teams continues this tradition.
The OMG’s MDA and SOA specifications
are inevitably general in nature and it is tobe expected that TM Forum projects will
identify telecoms specific requirements. The
Telecommunications SIG is an important vehicle
for having telecoms requirements addressed by
the OMG and could be an important meeting
point for experts with different perspectives to
define metamodels that can support a telecoms
ecosystem.
An important meeting point to definemetamodels for a telecom ecosystem
“In late 2010, the
Telecommunications
SIG took a bold step in
the cloud computing
arena with a two-day
conference, the Telecom
Cloud Information Day and
Standards Workshop.”
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STANDARDSDEVELOPMENT 2011
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The Metro Ethernet Forum (MEF) was formed
in 2001 with a mission to accelerate the
worldwide adoption of carrier-class Ethernet
(Carrier Ethernet) networks and services. MEF
defines Carrier Ethernet as “…a set of certified
network elements that connect to transport
Carrier Ethernet services for all users, locally &
worldwide…”
The MEF characterizes Carrier Ethernet by
five attributes: standardized services, scalability,
reliability, quality of service, and service
management.
The organization has three main objectives:
1 Build consensus amongst service providers,
equipment vendors, and end users on
Ethernet service definitions, technical
specifications, and interoperability
2 Facilitate implementation of existing and new
standards, Ethernet service definitions, test
procedures, and technical specifications
3 Enhance worldwide awareness of the benefits
of Ethernet services and Ethernet-based
metro transport networks.
The MEF’s work plan has moved from an
initial phase of architecture and definition,
through a second phase of implementation
and certification, and is now focused ona third phase – the Global Interconnect
initiative. The MEF defines this phase as “…
the interconnection of autonomous Carrier
Ethernet networks to enable standardized and
streamlined delivery of MEF-certified Carrier
Ethernet services with end-to-end Class of
Service, management and protection...”
The MEF has over 170 members worldwide,
including leading service providers, major
incumbent local exchange carriers (LECs), large
network equipment vendors, test equipment
MEF – Metro Ethernet Forum(www.metroethernetforum.org)
Section 7
suppliers, and enterprise organizations.
The majority of the technical specification
work carried out by the MEF focuses on the
development of implementation agreements
that leverage existing standards from standards
organizations such IETF, ITU-T, and IEEE. During
the course of its work, the MEF can make
recommendations on existing and evolving
standards.
It may also define “…as a last resort…” new
standards within the MEF. The MEF also carries
out extensive marketing, certification, and
education activities.
The technical work of the MEF is carried out
by four technical committees, namely:
Management Technical Committee –
responsible for the development of Carrier
Ethernet operations, administration and
maintenance requirements, models, and
definitions, including multi-vendor solutions, and
integration into legacy network architectures.
Architecture Technical Committee –
responsible for the development of an
architectural reference model and set of
common linguistic tools for the other technical
committees. The reference model includes
multiple base transport layers, a single EthernetServices layer, and application layers that ride on
top of the Ethernet Services layer.
Services Technical Committee – responsible
for the definition of Carrier Ethernet services
models, definitions, and service parameters and
attributes.
Test and Measurement Technical Committee
– responsible for the definition of test
methodologies and test suites that enable
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conformance to Ethernet services as defined in
the MEF specifications.
7.1 MEF Management Technical Committee
The MEF Management Technical Committee
(TC) is responsible for the development of
Carrier Ethernet Operations, Administration and
Maintenance (OAM) requirements, models,
and definitions. The TC has already delivered a
number of specifications covering: an EMS-to-
NMS information model (MEF 7); requirements
for network element management (MEF 15);
service OAM requirements (MEF 17); and
Ethernet local management (MEF 16).
The TC has recently published, in collaboration
with the TM Forum TIP Resource Management
project, an update to MEF 7 (MEF 7.1) that
is a mapping between the information model
defined in ITU-T Q.840.1 (Ethernet Services
EMS-NMS Information Model) and that defined
in TM Forum’s Multi-Technology Network
Management – TMF 814 (Connectionless
Network Model). The TIP Resource
Management project has also developed a
mapping between MEF 7.0 to MTNM 3.5
Current work items of the Management
TC include developing implementation
agreements on performance management, fault
management, and delivery throughput.
7.2 MEF Services Technical Committee
The MEF Services TC’s mandate is to
define Carrier Ethernet service models and
terminology. Current work items include
hierarchical bandwidth profile, operator virtual
connection services, and availability.
The Service Management project within TM
Forum Interfaces Program has a sub-project
having specific responsibility for Ethernet
Service Management (TIP Service Management
ESM). It has collaborated with the MEF on the
definition of broadband Ethernet access and
broadband access and aggregation services
using concepts developed in recent MEF drafts
and specification.
As part of its liaison with the MEF, the TIP
Service Management ESM project has a work
item to harmonize the new concepts introduced
in MEF 7.1 defining broadband services with
TMF resource level specifications. The use
cases and architectures defined for broadband
Ethernet services submitted as a liaison
document to the MEF, should be of interest to
the MEF Services and Management TCs.
As a follow-on phase of work, the TIP
Resource and Service Management projects wil
be reviewing Ethernet OAM as defined by the
ITU-T and IEEE standards while leveraging the
service OAM requirements specified in MEF 17
7.3 MEF summary
The collaboration between the MEF and
TM Forum is a good example of efforts to
harmonize standards developed by different
SDOs, namely: MEF, ITU-T, IEEE, and TM
Forum and of the leveraging of standards of one
SDO by another. It also illustrates the need for
continuing harmonization activities as standards
and supporting documents evolve.“Current work itemsof the Management
[Technical Committee]
include developing
implementation
agreements on
performance management,
fault management, and
delivery throughput.”
Hierarchical bandwidth profile, operator virtualconnection services, and availability are key
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STANDARDSDEVELOPMENT 2011
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ATIS (Alliance for Telecommunications Industry
Standards) is an open, standards organization
based in the U.S. It develops a range of
standards for the communications industry,
including those for IP-based infrastructure,
multimedia services (including IPTV), enhanced
OSS (Operations Support Systems) and BSS
(Business Support Systems), and improved
service quality and performance. ATIS is a
founding organizational partner of 3GPP. ATIS is
accredited by the American National Standards
Institute (ANSI).
ATIS membership includes the majority of
U.S. service providers and equipment vendors,
but also some international members. It is
composed of 18 technical committees, which
cover many aspects of telecoms (including
IPTV, billing, numbering, and reliability).
The most important of these committees
with respect to the work of TM Form are:
the Telecom Management and Operations
Committee (TMOC), the Service Oriented
Network Forum (SON), and the Ordering and
Billing Forum (OBF).
8.1 ATIS SON Forum – Service Oriented
Network Forum (soon to be renamed the
Cloud Services Forum)
The mission of the Service Oriented NetworkForum (SON Forum) is to enable the
interoperability and implementation of Service
Oriented Network (SON) applications and
services by the development of standards
and other related technical activities. SON
attempts to offer user-centric services through
a common transport that uses common service
enablers, profiles, and metadata. It is focused
on the data aspects of service architecture. The
SON Forum was chartered in 2009.
In 2010 ATIS recognized the importance
ATIS – Alliance for TelecommunicationsIndustry Standards (www.atis.org)
Section 8
of service architecture in the cloud domain
and the ATIS CIO Council and Technology
and Operations (TOPS) Council initiated an
assessment of cloud services from a service
provider’s perspective to include the definition
of a common framework. As a result, TOPS
has added a number work items with respect
to cloud services. It is expected that these will
constitute a significant work area going forward
for the SON Forum, which is to be renamed
the Cloud Services Forum.
The forum has three task forces to address
the technical work:
1 Policy and Data Models Task Force
2 OSS/BSS and Virtualization Task Force
3 Service Delivery Creation and Enablers Task
Force.
8.1.1 Policy and Data Models Task Force
The Policy and Data Models Task Force is
responsible for the production of standards that
define subscriber and network policies across
enablers and applications using a common
policy information model.
A report covering assessment of the issues
and recommendations was published in 2010.
The TF’s deliverables include a common policy
reference information model and interfaces toenable multiple policy decision actors to arrive
at a single policy decision for a subscriber. In
conjunction the TF will investigate industry
needs for common data models and the need
for common name space to improve integration
of data across multiple services.
8.1.2 OSS/BSS and Virtualization Task Force
The OSS/BSS and Virtualization Task Force is
responsible for standards for service-oriented
infrastructures, including virtualization. Its
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deliverables include reports covering the
packaging of OSS/BSS components as service
enablers, and IT infrastructure virtualization.
8.1.3 SDCE – Service Delivery Creation and
Enablers Task Force
The Service Delivery Creation and Enablers
Task Force provides guidance and standards
on service creation and delivery, and the
use of service enablers in a multiple-domain
SON environment. Its main deliverables are
standards and technical reports covering:
a common product-data catalog repository;
common service enabler descriptions;
consistency of third party interfaces; and
standardization of WS-* specifications.
Since our last report, the SDCE has
published a technical report on service enabler
characterization and its report on third party
interfaces is nearing publication.
8.1.4 ATIS-SON and TM Forum Collaboration
The SON Forum has laid out an ambitious
program to leverage SOA principles to promote
an open, service-oriented network that is
consistent with Web 2.0 and IMS interworking.
The work of the three task forces could be of
great interest to a number of TM Forum projects,
including the Information Framework (SID),Application Framework (TAM), and Software
Enabled Services Management Solution.
With recent focus on cloud services by
ATIS, the Managing Cloud Services initiative is
endeavoring to build relations with the Cloud
Services Forum.
Meetings between the SON Forum and TM
Forum have continued with a view to relating
concepts in the work of the SDCE to those
in the work of TM Forum Software Enabled
Services Management Solution.
8.2 ATIS TMOC Telecom Management and
Operations Committee
The Telecom Management and Operations
Committee (TMOC) is responsible for the
development and maintenance of standards
and other specifications related to Operations,
Administration, Maintenance, and Provisioning
(OAM&P) of communications networks,
including OSS and network element (NE)
functions and interfaces.
TMOC focuses on contribution-driven,
text-based standards development related
to U.S. communication networks that can
work in coordination with the development
of international standards. TMOC is the
successor to the ATIS-sponsored T1M1
committee that was formed in 1984. TM
Forum has had a long history of liaison
activities with both TMOC and T1M1.
The current work of the committee revolves
around NGN Accounting Management.
TMOC has recently published an IPTV
Ordering framework to supports the ordering o
advertising space, and TMOC is now defining
XML-based interface requirements along with
a corresponding data dictionary standard; this
could be of interest to the Forum’s IPsphere
program. In 2010 TMOC published two
documents on disaster recovery.
8.3 ATIS OBF – Ordering and Billing Forum
The Ordering and Billing Forum (OBF) provides
a place for customers and providers in the
telecoms industry to identify and resolve issues
that affect ordering, billing, provisioning, and
exchange of information about access services
The OBF is structured into two committees:
the Ordering Solutions Committee and the
Billing and Record Exchange Committee.
Since our last report, the OBF has published
“The Ordering and
Billing Forum provides aplace for customers and
providers in the telecoms
industry to identify
and resolve issues
that affect ordering,
billing, provisioning, and
exchange of information
about access services.”
An IPTV Ordering framework supportsthe ordering of advertising space
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STANDARDSDEVELOPMENT 2011
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a number of documents on access service
request mechanization and an ATIS standard
entitled Next Generation Network Operations
Business and Functional Requirements for
Ordering and Billing/Settlement.
Current work in the OBF is concerned with
XML harmonization and ordering specifications
between IP voice platforms. NGN billing could
be of interest to the TM Forum Revenue
Management initiative.
There has been a continuing exchange
of documents between the OBF and the
Forum including a request from the OBF for
documentation on NGN data exchange, and
commentary provided by the TIP Ordering and
Activation project on the OBF’s IPTV Ordering
Framework working text.
8.4 ATIS IIF – IPTV Interoperability Forum
ATIS IIF (IPTV Interoperability Forum) is
responsible for standards and other technical
activities concerned with the interoperability
and implementation of IPTV systems and
services. The Forum was established in 2005
and consists of four committees responsible
for: architecture; security; metadata and
transaction delivery; quality of service metrics
and testing.
The committees have developed a large
number of technical documents, including
those on IPTV system architecture, QoS
metrics, security, and interoperability. Upcoming
work items include those on authentication
mechanisms, quality of experience
requirements, and content on demand.
The national and international scope of the
Forum and these working items should make
for useful liaison between the TM Forum TIP
IPDR User Group, as well as the TM Forum
IPsphere Program.
8.5 ATIS summary
A number of forward-looking areas of mutual
interest exist between ATIS and TM Forum:
service-oriented networks, cloud services,
NGN ordering and billing, identity management,
and IPTV. There has already been some
useful liaison activities between the two
organizations, including information meetings,
document exchange, and commentary.
Although primarily a U.S. national
organization, ATIS has liaison arrangements
with international bodies, such as 3GPP, TM
Forum and ITU-T SG2. ATIS is, therefore,
important in the general context of
harmonization of international standards.
“Although primarily a U.S. national organization, ATIS has liaison arrangements
with international bodies, such as 3GPP, TM Forum and ITU-T SG2. ATIS is,
therefore, important in the general context of harmonization of international
standards.”
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OASIS has more than 5,000 participantsfrom over 600 organizations
OASIS (Organization for the Advancement
of Structured Information Standards) is a
not-for-profit consortium that develops open
standards for the global information society
– mainly standards based on XML. Areas of
responsibility include security, e-business, the
public sector, and application-specific markets.
OASIS has more than 5,000 participants
representing over 600 organizations and
individual members in 100 countries.
OASIS develops text-based standards that
are submitted for public review and eventually
ratified by the membership-at-large after
implementation by at least three organizations.
OASIS prides itself on its transparent
governance and operating procedures;
lightweight process to build consensus; open
ratification procedure; and democratic election
of officers.
OASIS was founded in 1993 under the name
SGML Open as a consortium of vendors and
users devoted to developing guidelines for
interoperability among products that support
the Standard Generalized Markup Language
(SGML).
9.1 OASIS Telecommunications Services
Member Section (OASIS Telecom)
The OASIS Telecommunications Services
Member Section (OASIS Telecom) was an
open community within OASIS committed
to bringing the full advantages of SOA to the
communications industry. OASIS Telecom
worked with other standards development
organizations to pave the way for a new
business model to make telecoms services
simpler to deploy and easier to use.
OASIS—Organization for the Advancementof Structured Information Standards(www.oasis-open.org)
Section 9
OASIS Telecom chartered one technical
committee, namely the SOA for Telecom
(SOA-Tel) Technical Committee. With a special
focus on service providers, the committee’s
responsibilities included identification of gaps
in standards coverage for using SOA and
Web Services standards and techniques in a
telecoms environment. OASIS Telecom had a
formal liaison agreement with TM Forum and a
number of members of the TC were also active
members of TM Forum. The TC issued two
documents:
n
Telecom SOA Use Cases and Issues List 1.0 deals with use cases to illustrate and analyze
possible technical gaps in SOA standards
with respect to their use in communications
n Telecom SOA Requirements V 1.0 , details
requirements needed to address the issues
raised in the former document. It sets out
a number of requirements on with WS-
Notification, security token, SOAP (Simple
Object Access Protocol), and Security
Assertion Markup Language (SAML)
standards.
Both documents were approved by member
ballot and the OASIS Telecom and its TC,
having completed their work, were closed
down this year.
A number of TM Forum projects including
the Software Enabled Services Management
Solution project is planning to make use of
SOA techniques and the two documents will
undoubtedly be of use to them.
Additionally there have been information
requests sent to the OASIS Open Composite
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Service Architecture group requesting
information on the specification of service
management metadata.
9.2 OASIS Identity in the Cloud Technical
Committee
Early in 2010, OASIS formed a new technical
committee, Identity in the Cloud (IDCloud), to
“…address the serious security challenges
posed by identity management in cloud
computing…” The TC will identify gaps in
identity management standards and investigate
the need for profiles to achieve interoperability
within current standards.
It will also perform risk and threat analyses
on collected use cases and produce guidelines
for mitigating vulnerabilities. The TC has
documented a large number of use cases that
will form the basis of its work.
The work of the IDCloud TC will be
of interest to the TM Forum Security
Management and Managing Cloud Services
programs in the context of their work on
identity management.
9.3 OASIS summary
OASIS is an important source of specifications,
experience, and expertise for SOA and Web
Services implementation techniques. Anumber of TM Forum projects is investigating
or committed to using SOA and Web
Services, and OASIS is keen to make sure
its specifications are viable in the important
communications sector. The work of the
IDCloud TC will be of interest to security and
cloud services programs in the TM Forum.
OASIS and TM Forum have formalized
arrangements for the exchange of documents.
“Early in 2010, OASIS formed a new technical committee, Identity in
the Cloud (IDCloud), to ‘…address the serious security challenges
posed by identity management in cloud computing…’”
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The Internet Engineering Task Force (IETF)
operates under aegis of the Internet Society
and is responsible for the evolution of the
Internet. The IETF is an open, international
community of network designers, operators,
vendors, and researchers that operates
closely with other standards development
organizations such a W3C and ISO/IEC. The
first meeting of the IETF was in 1986.
The IETF produces text-based standards
published as RFCs (Request for Comment) that
go through a maturity process from Proposed
Standard, through Draft Standard, and finally
to Internet Standard based on completeness
and the existence of interoperable
implementations.
The mission of the IETF is to make the
Internet “…work better…” by producing
high quality technical specifications using
an open process mainly run by volunteers.
Specifications are agreed by means of “…
rough consensus and running code…”.
Work of the IETF is carried out by Working
Groups (WGs) organized into subject matter
areas. The Operations and Management Area
is concerned with management aspects and
is currently responsible for a number of WGs
including:
n Netconf WG that has developed NETCONF
an RPC-based protocol to configure, and
receive notifications from, network devices
n Netmod WG that has developed NETMOD –
a “human-friendly” data modeling language
to support the NETCONF protocol
n OPSEG WG – a WG responsible for network
security.
10.1 Netconf – Network Configuration WG
The main deliverables of the Netconf WG are
IETF – Internet Engineering Task Force(www.ietf.org)
Section 10
a number of specifications for NETCONF, an
RPC-based, XML-encoded protocol for the
configuration of network devices with the
following characteristics: vendor extensibility,
text-based, transaction support (locking and
rollback), transport independence, access
control, and support for asynchronous
notifications.
The key aspects of the specification have
been delivered as RFCs with mappings to
SSH, BEEP, and SOAP transport layers. Since
our last report, outstanding work items that
include fine-grain locking, NETCONF operation
monitoring, device-schema discovery, client
authentication, a with-defaults capability, and
an additional secure transport layer (TLS) have
been published as RFCs.
The acceptance of NETCONF has been
slow: although most vendors now have
implementations, uptake by operators and
tool vendors has been uneven. This has partly
been due to ambiguities in the NETCONF
specification, which is being rectified by the
preparation of clarification RFC.
NETCONF could be of interest to TM
Forum’s Interfaces Program – in particular,
its protocol harmonization work within the
Resource Management and Resource and
Service Assurance projects.
10.2 Netmod – NETCONF Data Modeling
Language WG
The goal of the Netmod WG is the creation
of a readable and easy-to-use data modeling
language (YANG) that defines the semantics
of configuration data, notifications, and
operations. YANG has a compact, C-like syntax
and has a canonical mapping to NETCONF XML
instance documents and ISO/IEC Document
Schema Definition Language (DSDL).
The organization’s mission is simple– to make the Internet work better
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Data definitions written in the C-like YANG
syntax can be translated into YIN, an XML-
based syntax of YANG. The Netmod WG
has also published a collection of reusable
YANG data types and guidelines for the usage
of YANG. A YANG module for NETCONF
monitoring has been published as an RFC; a
revision to the NETCONF protocol specification
has been issued that uses YANG to define the
base NETCONF operations.
The Netmod WG is currently working on data
models for system, interface, and routing, due
for submission as proposed standards by the
middle of 2011. Collaboration, in the context of
TM Forum’s Frameworx Architecture Steering
Team’s federated network information model
work, is being pursued by the Forum.
10.3 IETF summary
It is important to track any work in the IETF on
management not only in its own right, but also
because it influences work of other SDOs with
which TM Forum interacts. TM Forum needs
to understand both NETCONF and YANG in the
context of the overall industry harmonization
of management protocols and models and
especially in the context of the TM Forum’s
work on a federated network informationmodel.
“It is important to track any work in the IETF on management not
only in its own right, but also because it influences work of other
[standards development organizations] with which TM Forum
interacts.”
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The European Telecommunications Standards
Institute (ETSI) is responsible for the
development of standards for technologies
such as fixed, mobile, radio, converged,
broadcast and Internet. It is officially
recognized by the European Union as a
European Standards Organization. ETSI is a
not-for-profit organization with 766 member
organizations drawn from 63 countries across
five continents. Membership of ETSI includes
some of the most important European service
providers and equipment vendors.
The Telecoms and Internet converged
Services and Protocols for Advanced Networks
(TISPAN) is an ETSI TC responsible for
all aspects of standardization for present
and future converged networks, including:
architecture, service delivery, protocols,
network and service management,
performance, and security.
11.1 ETSI-TISPAN WG8
Working Group 8 (WG8) is responsible for
ETSI-TISPAN – EuropeanTelecommunications StandardsInstitute-TISPAN (portal.etsi.org/tispan)
Section 11
studies and specifications concerning the
management of NGNs, including architecture,
network and service management, and content
delivery. WG8 is contribution-driven and is
responsible for issuing text-based standards.
WG8 has published two parts of a four-part
document on Subscription Management; we
understand that the remaining work is being
moved to 3GPP SA5.
There are two additional WG8 work items
of interest to TM Forum: Network Resource
Model Evolution and the context and
requirements for IPTV Management. However,
due to lack of resources, these items are not
being pursued.
11.2 ETSI-TISPAN WG8 Summary
The work of ETSI-TISPAN WG8 overlaps
with that of TM Forum’s initiatives in the
management of NGN and IPTV, but we
understand that the WG has effectively gone
into hibernation.
Responsibility for standards for fixed, mobile, radio,converged, broadcast and Internet communications
“The Telecoms and Internet converged services and Protocols for Advanced
networks (TISPAN) is an ETSI [technical committee] responsible for all aspects of
standardization for present and future converged networks, including: architecture,
service delivery, protocols, network and service management, performance, and
security.”
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STANDARDSDEVELOPMENT 2011
QUICK INSIGHTS
NIST (National Institute of Standards and
Technology) was founded in 1901 as a
US federal agency to “…to promote U.S.
innovation and industrial competitiveness by
advancing measurement science, standards,
and technology…” Although NIST provides
standards coordination activities through its
Standards Coordination Office, it relies on
accredited organizations like ANSI and ATIS to
actually develop the standards.
12.1 NIST Cloud Computing Program
NIST has been charged by the U.S. federal
government to “…accelerate the federal
government’s secure adoption of cloud
computing by leading efforts to develop
standards and guidelines in close consultation
and collaboration with standards bodies…”
NIST has responded with an aggressive
program of conferences, workshops, and
working groups with the goal of developing,
by the fall of 2011, a strategy and roadmap
for U.S. Government cloud computing,
emphasizing interoperability, portability, and
security.
NIST has created five working groups that
meet on a weekly basis to: document business
use-cases; define a reference architecture and
taxonomy; jumpstart the adoption of cloudcomputing; address cloud security; and develop
a standards roadmap.
The Architecture and Taxonomy Working
Group are developing a strawman cloud
computing reference architecture that
NIST—National Institute of Standardsand Technology (www.nist.gov)
Section 12
addresses three areas of interest to the TM
Forum: business support, operational support,
and developer support. In [CCR] the TM Forum
Enabling Cloud Service initiative shows how
many of the issues raised in these three areas
can be addressed by Frameworx.
12.2 NIST summary
Given the importance of the NIST cloud
initiative and its openness (there seem to be
no restrictions on who can join and contribute
to the working groups), it would seem natural
for TM Forum Government and Defense and
Enabling Cloud Services initiatives to track the
progress of the working groups and contribute
appropriate Forum assets for example results
from Catalyst projects.
Indeed the TM Forum Enabling Cloud
Services initiative is coordinating the activity
and is expected to contribute TM Forum
Frameworx process-elements and process-
flows, information models, SLA management
expertise, and technical use cases.
NIST also has a security-related initiative
of interest to the TM Forum – the Security
Content Automation Protocol (SCAP).
The initiative proposes standardizing the
communications of security information to help
organizations share, aggregate, measure, andreport security information. We understand
that there has been a recommendation for
collaboration between NIST and TM Forum to
ensure alignment between the SCAP and the
TM Forum Information Framework (SID).
“Although NIST provides standards coordination activities through its Standards
Coordination Office, it relies on accredited organizations like ANSI and ATIS to
actually develop the standards.”
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The technical work includes technicalreports, testing and certification
The Broadband Forum is a not-for-profit
amalgamation of four broadband forums:
the ADSL Forum, the ATM Forum, the
Frame Relay Forum, and the MPLS Forum
to “…drive the evolution of the next
generation of IP networks and empower
fixed mobile convergence…” The Broadband
Forum has over 180 members including
equipment providers, service providers,
testing laboratories, and semiconductor
manufacturers.
In the context of a future vision of next
generation network architecture, increasing
numbers of broadband applications, and
home network interoperability, the mission
of the Broadband Forum is to “…develop
multi-service broadband packet networking
specifications addressing interoperability,
architecture and management…”
The Broadband Forum has a formal
collaboration arrangement with TM Forum.
The technical work of the Broadband
Forum includes technical reports, testing, and
certification. Its technical work is carried out
by six working groups: BroadbandHome; End
to End Architecture; Fibre Access; IP/MPLS;
Metallic Transmission; and Operations and
Network Management.
13.1 Broadband Forum Operations and
Network Management WG
The mission of the Operations andNetwork Management WG is to “…provide
recommendations for operational, network
management, and process aspects of
broadband access networks…”
The main deliverable of this WG is a family
of technical reports based on TR-069 (CPE
WAN Management Protocol) – a generic
SOAP-based, RPC protocol for managing
Customer Premise Equipment (CPE). The
family contains a number of supporting
data models and schemata. An ITU-T
Broadband Forum
Section 13
Recommendation, G.9980 that is based on
TR-069, is being reviewed for approval through
the ITU-T AAP process.
Work in progress for the WG includes: test
and diagnostics definitions; a gap analysis of
IPTV performance monitoring and diagnostic
tools; GPON management; and the definition
of object models.
The Broadband Forum and the TM Forum
have exchanged MTOSI-related and TR-
069-related documents. The TIP Service
Management Ethernet Services specification
that will be published in MTOSI 2.1 is based
on a network architecture that is defined in the
Broadband Forum technical reports TR-101 and
TR-056.
The TIP Service Management Ethernet
Services Management project is working to
align the Ethernet service-related layered
parameters in the TM Forum MTNM solution
set with those defined by the Broadband
Forum.
The work of the Broadband Forum in
the area of IPTV might be of interest to
the IPsphere program; the work on GPON
management will be of interest to the GPON
Activation sub-group in the TM Forum TIP
Resource Management program and the
GPON activation Catalyst which will take place
at Management World 2011 in May, in Dublin.
13.2 Broadband Forum summaryThe Broadband Forum is generally recognized
to be the central organization driving
broadband wireline solutions and indeed
its membership includes many important
network equipment manufacturers and
service providers. The Broadband Forum and
the TM Forum have had, and continue to
have, a successful liaison relationship that
is an example of what can be achieved by
collaboration.
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STANDARDSDEVELOPMENT 2011
QUICK INSIGHTS
In summing up last year’s report we noted
that there are many SDOs, some large and
some small, some accredited and some not,
that are developing interoperability standards
and supporting architectures and information
models for telecoms management. We see no
reason to change that conclusion.
Although some working groups have
completed their work and closed down, others,
especially in the area of cloud computing, have
sprung up. Standards development remains
an expensive and time-consuming activity, and
the potential for duplication and overlap, and
the publication of conflicting standards should
continue to be a concern to the industry.
We note the encouraging trend of SDOs
making work plans and working documents
more freely available. This, and the TMF
Forum’s initiative on standards landscape
visualization, can only help in fostering liaison
and reducing overlap.
TM Forum has had a long history of fruitful
liaison activities with other SDOs in terms of
collaborative working, leveraging the standards
of other SDOs, or contributing its own
agreements to accredited standards bodies.
We see no evidence of this slowing down.
TM Forum projects are currently engaged
in a large number of standardization activities
including the use of SOA and Web Services,
the management of NGNs (including IP
services), the development of software-
enabled services, and the convergence of ITand telecoms service management.
In 2011 we expect the TM Forum to
contribute to two important, multi-lateral
standardization activities: cloud computing and
a federated network information model, with a
view to reducing overlap and duplication, and
to delivering harmonized standards.
ConclusionsSection 14
14.1 References
[CCR] Frameworkx & NIST Cloud
Computing Requirements ,
TM Forum, February 2011
[SOAML] http://www.tmforum.org/
Community/ groups/integration_
framework/wiki/soaml-overview.aspx
[TR143] http://www.tmforum.org/
DocumentLibrary/TR143Building
Bridges/ 35824/article.html
14.2 Acknowledgements
Thanks are due to the following people for
their help in validating the work items and
priorities of TM Forum projects and SDO
working groups and, in many cases, providing
additional information and insight:
Jamil Chawki, Sonia Compans, Martin
Creaner, Nigel Davis, Ken Dilbeck, Matthew
Edwards, Mehmet Ersue, Lucia Gradinariu,
Jenny Huang, Jessie Jewitt, Mike Kelly, Leen
Mak, Anne Meininger, Dave Milham, Marie
Murphy, Laksmi Raman, Ronald Roman, Enrico
Ronco, Juerger Schoenwalder, Rachael Shaver,
Tina O’Sullivan, Laurent Vrek, Andrew White,
and John Wilmes.
Special thanks go to Aileen Smith for
initiating the project and facilitating the
research, and to Rebecca Henderson and her
team for such an attractive presentation.
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The following abbreviations are used in the report:
AbbreviationsAnnex 1
Abbreviation Meaning
3GPP Third Generation Partnership Project
AAP Alternative Approval Process (ITU-T)
ADSL Asymmetric Digital Subscriber Line
ANSI American National Standards Institute
API Application Program Interface
ATIS Alliance for Telecommunications
Industry Standards
ATM Asynchronous Transmission Mode
BEEP Blocks Extensible Exchange Protocol
BSS Business Support System
CCITT Comité Consultatif International
Téléphonique et Télégraphique
(forerunner of the ITU-T)
CIM Common Information Model
CMDBf Configuration Management Database
Federation
CORBA Common Object Request Broker
Architecture
CPE Customer Premise Equipment
CRM Customer Relationship Management
DMTF Distributed Management Task Force
DSDL Document Schema DefinitionLanguage
EDA Event Driven Architecture
EDGE GSM Evolution
EMF Eclipse Modeling Framework
EMS Element Management System
ESM Ethernet Service Management (part of
TIP Service Management)
eTOM extended Telecommunications
Operations Map
ETSI European Telecommunications
Standards Institute
Abbreviation Meaning
FAST Frameworx Architecture Steering Team
GMF Graphical Modeling Framework
GPRS General Packet Radio Service
GSM Global System for Mobile
Communications
IaaS Infrastructure as a Service
IDL Interface Definition Language
IEC International Electrotechnical
Commission
IEEE Institute of Electrical and Electronics
Engineers
IETF Internet Engineering Task Force
IMS IP Multimedia Subsystem
IP Internet Protocol
IPDR Internet Protocol Detail Record
IRP Interface Reference Point
ISO International Organization for
Standardization
IT Information Technology
itSMF IT Service Management Forum
ITU-T International Telecommunication
Union-TelecommunicationStandardization Sector
JCA-Mgt Joint Coordination Activity on
Management (ITU-T)
JOSIF Joint Open Source Interface
Framework (part of TM Forum TIP
program
MDA Model Driven Architecture
MEF Metro Ethernet Forum
MOF Meta Object Facility
MPLS Multiprotocol Label Switching
NGN Next Generation Network
Standards Development 2011Leveraging effort across the industry
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STANDARDSDEVELOPMENT 2011
QUICK INSIGHTS
Abbreviation Meaning
NGOSS Next Generation OSS
NIST National Institute of Standards and
Technology
NMS Network Management System
OAM Operations, Administration, and
Maintenance
OAM&P Operations, Administration,
Maintenance, and Provisioning
OASIS Organization for the Advancement of
Structured Information Standards
OBF Ordering and Billing Forum
OGC UK Office of Government Commerce
OMG Object Management Group
OSS Operations Support System
OVF Open Virtualization Format
QoS Quality of Service
RFC Request for Comment
RFP Request for Proposal
RPC Remote Procedure Call
SaaS Software as a Service
SAML Security Assertion Markup Language
SCAP Security Content Automation Protocol
SDH Synchronous Digital Hierarchy
SDO Standards Development Organization
SDP Service Delivery Platform
SG Study Group
SGML Standard Generalized Markup
Language
SID Shared Information and Data
Abbreviation Meaning
SIG Special Interest Group
SLA Service Level Agreement
SNIA Storage Network Industry Association
SOA Service Oriented Architecture
SOAP Simple Object Access Protocol
SON Service Oriented Network Forum
SONET Synchronous Optical Networking
SSH Secure Shell
TAM Telecom Applications Map
TC Technical Committee
TelcoML UML profile for SOA services
TF Task Force
TIP TM Forum Interface Program
TISPAN Telecoms and Internet converged
Services and Protocols for Advanced
Networks
TMN Telecommunications Management
Network
TMOC Telecom Management and Operations
Committee
UML Unified Modeling Language
W3C World Wide Web Consortium
WBEM Web-Based Enterprise Management
WS-* Collective abbreviation for Web
Service profiles developed by WS-I
WS-I Web Services Interoperability
Organization
WSDL Web-Services Definition Language
XML Extensible Markup Language
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The TM Forum has started a project to address
the issue of ‘not knowing’ what standardization
activities are going on in the industry by
developing a visualization of the management
standards landscape. The visualization is a single
graphic in the form of a railway map (see Figure 1).In the graphic:
n railway lines represent the work of the SDOs;
n interchange stations represent a view of the
sectors of management standardization that
would be widely recognized in the industry; and
n stops on the lines (circles that intersect the
railway lines and stations) indicate that an
SDO has an interest or activity in that sector
of standardization.
The standardization railway mapAnnex 2
Developing a visualization of themanagement standards landscape
Figure 1: The standardization railway map – a visualization of the management standards landscape
Source: TM Forum 201
ITU-T
3GPP
DMTF
TM Forum
MEF
ATIS
itSMF
IETF
ETSI
OASIS
W3C
OMG
IEEE
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n
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R e s o u r c e
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S o f t w
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D e s i g
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e r a p p l i c a t i o
n s
m a n a g e m
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C l o u
d s e r v i c
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m a n a g e m
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