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T&M FORWARDING LTD Setting New Benchmarks 5 offices 60 + staffs 200 + agents 60 + markets

T&M FORWARDING LTD Introduction.pdf · T&M FORWARDING LTD Setting New Benchmarks 5 offices 60 + staffs 200 + agents 60 + markets. Background Established in 1996 One of first 3 private

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T&M FORWARDING LTDSetting New Benchmarks

5offices

60+staffs

200+agents

60+markets

Background

Established in 1996

One of first 3 private freight forwarders

Full sea, air and logistics related services

Customer-focused, quality driven and technology

advanced

Head Office: HCM, branches: Hanoi, Haiphong,

Danang, Qui Nhon (affiliate)

Number of staff: 68 (18 sales)

Top Class ServicesMutual Business Mind Forward Thinking

Population: 94 millions, #15 in the world

Land: 331,000sqm, #66 in the world

GDP: 509 billions PPP, #37 in the world

GDP/capita: 5600 PPP, #163 in the world

Export: 147 billions

Import: 138 billions

Viet Nam Quick Facts

Background

Export:

1. Clothes

2. Shoes

3. Electronics

4. Seafood

5. crude oil

6. Rice

7. Coffee

8. wooden products

9. Machinery

Major Commodities

Import:

1. Machinery and Parts

2. Petroleum Products

3. Steel products

4. Raw materials

5. Electronics

6. Plastics

7. Automobiles

Background

Full Range of Services

Sea FreightFCL, LCL,

Consolidation

Project LogisticsMultimodal Transport

Buyer’s Consolidation

Air FreightSea/Air Services

Customs BrokerageDDU /DDP

WarehousingDistribution

Air FreightSea Freight3th Party Logistics

Ocean Freight

Pioneer and leading master consolidator

Regular direct consolidations

Strong relationship with carrier, space

protection

Good buying power, competitive rates

Own contracts, rates agreements

INTRA, GT-NEXUS members

Master ConsolidatorDirect Sailings Space Protections

Airfreight Services

Licensed airfreight forwarder

IATA certified staffs

Contracts with all major airlines

Key account for Vietnam Airlines

Space priority and protection

Sea/Air combined transport

IATA CertifiedMajor Airlines Space Protections

Logistics

Long term and short term storage

Pick and pack

Warehousing and distribution

Inventory control and management

Licensed customs broker

Licensed Multimodal transport operator (MTO)

DDU / DDP Services

Multimodal TransportWarehousing Pick and Pack

Regional Coverage

Full country coverage

Head office: Ho Chi Minh

Branch offices: Hanoi, Haiphong, Danang

Affiliate office: Qui Nhon

In-bond transfer / transit, DAP / DDP

Transshipment services to/from Cambodia, Laos and South China

Transshipment ServicesIn-bond Transfer DAP/DDP

Professional Staff

68 dedicated, highly-educated and well trained staff

IATA trained and certified

Holders of customs brokerage license

Nurtured by solid company culture and core values

Committed to business excellence

Guided by good business ethics

Customs BrokersTrained & Certified Good Ethics

Proactive in Sales

Dedicated sales teams(export-, import-focused)

Reciprocal Support tooverseas partners

Prompt follow up of every sales lead

Dynamic Sales Approaches

Business consulting, Trade facilitation

Trade fair participation,marketing campaign, etc

Reciprocal SupportDynamic Teams Trade Facilitation

Good Business Ethics

Founding member of WCA, a worldwide network of over 4000+ independent forwarders (#1 in Asia, #26 worldwide)

Strictly adhere to Company Code of Ethics

Honest and fair business partner

Reciprocal support

Mutual benefit

Long-term business relationship

Last but not least, on-time payment of invoices

Code of EthicsHonest & Fair Long Terms Relationship

Premier Customer Services

ISO 9001 compliant: SOPs, services level commitment

Quick and on-time response to all enquiries

Close communication with customers

Provide amble choice of solutions

Meet customer’s needs by best effort

Business consulting to maximize customer’s benefit

Strive for customer’s satisfaction

Quick & On-timeAmble Choices Service Commitment

Full Liability Coverage

Professional liability insurance via reputable insurers

Fully insured (FIATA) House Bill of Lading (HBLs)

Comparatively high freight forwarder liability limit

Error and Omission (E&O) coverage

Cost & Expenses coverage

Extended scope of coverage of carried goods, e.g. electronic goods, computers & parts

Professional CoverageFIATA HBLs Extended Scope

Quality Driven

ISO 9001 compliantquality management

system

Well established SOPs

Prompt and effectivecommunication

Smooth and efficienthandling

Continuous improvement

Guaranteed high class services

Quality ManagementCompliance Continuous Improvement

Technology Advanced

Modern information system

Integrated enterprise application (Cargo Wise, ediEnterprise)

Seamless flow of works and information

INTTRA and GT-NEXUS participation

Web capable e-business

Interoperability, XML exchange

High adaptability (system, people)

Capable e-BusinessSeamless Workflow Interoperability

Featured Service: e-Business

Shipment Management

E-Documents

Accounting

Customs Integration

Warehouse Management

Order Management

Quotation Booking Shipping TrackingInvoicing

Featured Service: Online WMS

http://e-business.tmforwarding.com

Receipt Order Pick ShipPack

QR Card

www.tmforwarding.com