3 Series 1 Series 120 Volt Heated Cabinets USer ManUal

InterMetro Industries CorporationWilkes-Barre, PA 18705570-825-2741 www.metro.com

L01-430 Rev. C 2/09

Information and specifications are subject to change without notice. Please confirm at time of order.

TM

Metro Heated Cabinets are for Hot Food Holding applications only

1 Series

120

volt

3 Series

See Data Plate forElectrical Specifications

MOISTURE

Com

bina

tion

Mod

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Hol

ding

Mod

ule

See Data Plate forElectrical SpecificationsHOLDING

C05-961

Com

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tion

Mod

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See Data Plate forElectrical Specifications

MOISTURE

Pro

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See Data Plate forElectrical Specifications

MOISTURE

C5-PM- 0001000

C05-963

PROOFING

HOLDING INSTRUCTIONS

BASIC CABINET SETUP

CAUTION

A. Refer to DATA PLATE for electrical requirements. Cabinets rated at 120V 2000watts must be plugged into a 125 VAC 20 amp receptacle and must be used on anindividual branch circuit. Cabinets rated at 120V 1440 watts must be plugged intoeither a 15 amp or 20 amp 125 VAC receptacle. DO NOT MODIFY CORD PLUG.B. With POWER switch OFF, plug into 125 VAC grounded receptacle.C. Fill water pan to top with clean HOT tap water for Proofing or if moisture is desiredfor Holding. Check water level every 3 hours (2 hours when Proofing) and refill withclean HOT tap water as necessary. Water pan does not have to be filled for Holding.Proofing requires water pan to be filled.

1) Set Combination Module switch to HOLD2) Set POWER switch to the ON position.3) Set TEMPERATURE control to 10.4) Set MOISTURE control to 10 (or desired level) on Moisture Module Only.5) Pre-heat cabinet until desired temperature is reached (typical heat-up time from72˚(22˚C) ambient to 160˚(71˚C) is approximately 45 minutes).6) Re-set TEMPERATURE control and adjust as necessary to reach desired temperature (setting 6-8 is typical for 150˚(66˚C) to 160˚ (71˚C)). Power indicator light will turn on and off as the heat thermostat cycles.

1) Set Combination Module switch to PROOF2) Set POWER switch to the ON position.3) Set TEMPERATURE control to 2.4) Set MOISTURE control to 10.5) Pre-heat cabinet until desired temperature and humidity is reached (typical heat-up time from 72˚(22˚C) ambient to 95˚(35˚C) and 95% relative humidity is approximately 30 minutes).6) Adjust settings as necessary to reach desired temperature and humidity levels.Power indicator lights will turn on and off as the heat and moisture thermostats cycle.

3 & 1 SERIESOPERATING INSTRUCTIONS

Breads

Biscuit, Buttermilk Mini 175˚ (79˚C)Croissants, Sliced 155˚ (68˚C)French Toast, Thin Slice 175˚ (79˚C)Waffles, Original 175˚ (79˚C)Pancakes 175˚ (79˚C)Pizza 175˚ (79˚C)Rolls 175˚ (79˚C)Dough (Proofing) 90-100˚ (32-38˚C)

MeatsPrime Rib 175˚ (79˚C)Hamburgers 180˚ (82˚C)Hot Dogs 170˚ (77˚C)Roast Beef 175˚ (79˚C)Roast Pork 175˚ (79˚C)Ribs (Pork Spareribs) 175˚ (79˚C)Poultry

Chicken, Boneless, Skinless 175˚ (79˚C)Chicken, Thigh, Baked, Fried 175˚ (79˚C)Chicken, Full Breast 175˚ (79˚C)Chicken, Drum, Baked, Fried 175˚ (79˚C)Chicken, Leg 175˚ (79˚C)Chicken, Fried Full Breast 175˚ (79˚C)Chicken, Fried Thigh 175˚ (79˚C)Chicken, Fried Drum 175˚ (79˚C)Chicken, Fried Boneless Skinless 175˚ (79˚C)Chicken, Whole Roasted 170˚ (77˚C)Turkey 175˚ (79˚C)Vegetables

Broccoli, Spears 175˚ (79˚C)Carrots, Sliced, Crinkled 175˚ (79˚C)Cauliflower, Clusters IQF 175˚ (79˚C)Corn on the Cob 180˚ (82˚C)Mixed Vegetables 175˚ (79˚C)

Fry, Regular 3/8" 195˚ (91˚C)Potatoes, Mashed 175˚ (79˚C)Potatoes, Baked 180˚ (82˚C)Potatoes, Scalloped 175˚ (79˚C)

Starches

Pasta, Elbow Macaroni 180˚ (82˚C)Rice 180˚ (82˚C)Lasagna, Meat Sauce & Cheese 185˚ (85˚C)Beans 175˚ (79˚C)

FishFish, Baked (Cod Loin) IQF 170˚ (77˚C)Fish, Batter Dipped 175˚ (79˚C)

Developed in conjunction with the Center for Food Innovation (CFI), Penn State University

F O O D S E T T I N G S G U I D E

®

2 3 1

2 3

2 3 14

42 3

• WATER PAN MUST BE IN PLACE DURING MODULE OPERATION.

• UNPLUG CABINET FROM WALL AND ALLOW CABINET (ANDWATER) TO COOL BEFORE CLEANING OR SERVICING.

• DO NOT SPRAY OR POUR WATER ON THE MODULE WHENCLEANING AND DO NOT IMMERSE THE MODULE IN WATER.WIPE WITH A DAMP CLOTH AND DRY WITH A TOWEL.

• KEEP CABINET AND MODULE CLEAN. ACCUMULATION OFGREASE AND OTHER DRIPPINGS MAY IGNITE.

Moi

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See Data Plate forElectrical Specifications

MOISTURE

C5-PM- 0001000

C05-963

MOISTUREHOLDING

PROOFING INSTRUCTIONS

2 3 4

Moi

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See Data Plate forElectrical Specifications

MOISTURE

120

volt

�

Table of ConTenTsSection Page

i. Basicoperatingguidelines......insideFrontcover

ii. Safetyinformation.............................................. �

iii. identifyingYourcabinet.................................... 2

iV. installation&Set-up........................................... 3

V. ProductFeatures............................................... 7

Vi. operatinginstructions....................................... 8

Vii. care&Maintenance..........................................�0

Viii. Basictroubleshooting.......................................��

iX. Service&ReplacementParts............................�3

X. Warranty..................................................24,25-26

safeTY InfoRMaTIon WARNING: Followallfoodsafetyguidelines.Pre-heatthecabinettothedesiredtemperaturebeforeplacing

cooked,hotfoodintothecabinet.thisisnotare-thermalizingcabinet.Foodmustbeattheappropriatetemperaturebeforebeingplacedintothiscabinet.Useafoodprobetocheckinternalfoodtemperature—thecabinettemperatureisnotnecessarilytheinternalfoodtemperature.

WARNING: onlyfactoryapprovedserviceagentsshouldattempttoservice,repairorreplaceelectricalcomponents,wiringorpowercord.

WARNING: Unplugthecabinetbeforecleaningorservicing.Donotwashthecabinetwithawaterjetorhighpressurewater.

WARNING: thiscabinetisforhotfoodholdingapplicationsonly.

CAUTION: Donotsprayorpourwaterintothemodule.tocleanthecabinet,wipewithadampclothanddrywithatowel.Useonlycleaningagentsapprovedforaluminum.

CAUTION: Waterdrippingontothefloorfromopendoorscanbeasliphazard.

120

volt

2

IDenTIfYInG YoUR CabIneT

PaRT nUMbeRInG

Forfuturereference,recordthecabinetmodelnumber&manufactureddatefoundonthedateplatelocatedatrearofcabinet.alsorecordthemoduleserialnumberlocatedinsidethecabinetonmoduletopright-handcorner.

Modelnumber:

cabinetmanufactureddate:

Moduleserialnumber:

Modulemanufactureddate:

Filloutandreturnthewarrantycardlocatedatthebackofthismanual.

C51SERIESCABINETC519—HFC—4A

caBinetnaMe

caBinettYPe�=Un-inSULateD

caBinetSiZe(HeigHt)9=FULL7=3/4

5=�/2

MoDULec=c5-cM2000,coMBo,2000W.H=c5-HM2000,HoLDing,2000W.P=c5-PM�500,PRooFeR,�440W.

a=acceSSoRieS

SLiDeSL=FiXeD,LiPLoaDU=aDJUStaBLe,UniVeRSaL4=FiXeDWiRe

DooRFc=FULLcLeaR

C53SERIESCABINETC539—HLDS—U—BUA

caBinetnaMecaBinettYPe3=inSULateD

caBinetSiZe(HeigHt)9=FULL7=3/4

5=�/2

MoDULec=c5-cM2000,coMBo,2000W.H=c5-HM2000,HoLDing,2000W.P=c5-PM�500,PRooFeR,�440W.HL=c5-HM�500,HoLDing,�440W.cL=c5-cM�500,coMBo,�440W.M=c5-MM2000,MoiStUReHoLDing,�20V-�990W.

a=acceSSoRieS

SLiDeSL=FiXeD,LiPLoaDU=aDJUStaBLe,UniVeRSaL4=FiXeDWiRe

DooR(S)FS=FULLSoLiDDS=DUtcHSoLiDFc=FULLcLeaRDc=DUtcHcLeaR

120

volt

PaneLcoLoRBg=Beige BLank=ReDBU=BLUe Sg=SagegY=gRaY gReenoR=oRange YL=YeLLoW

3

InsTallaTIon anD seT-UP�. checkforShippingDamage:checkthepackagingandcabinetforshippingdamageafterunloadingtheunit,

andafterremovingallthepackaging.

2. thereceiverofthisproductisresponsibleforfilingfreightdamageclaims.thisequipmentmustbeopenedimmediatelyforinspection.allvisibledamagemustbereportedtothefreightcompanywithin48hoursandmustbenotedonfreightbillatthetimeofdelivery.

3. concealeddamageisyourresponsibility—youmustadvisethecarrierofanylossordamagewithin�5daysafterreceiptofthecabinet.ifthereisdamage,retaintheoriginalpackagingforinspectors.

4. afterunpackingthecabinet,removealltapeandpackingmaterialfromtheinsideaswellasoutsideoftheunit.

5. anyprotectivecovers(plasticorpapersheet)onthesheetmetalorcleardoor,ifapplicable,mustalsoberemovedbeforeturningthecabineton.

WARNING:Only factory approved service agents should attempt to service, repair or replace electrical components, wiring or the power cord.

6. Refertothedataplateatthelowerrearofthecabinetfortheelectricalspecifications.Withthepowerswitchoff,plugthecordintoa�25Vac,60cycle,groundedreceptacle.cabinetsratedat2000wattsmustbepluggedintoa20-ampreceptacleandmustbeusedonanindividualbranchcircuit.cabinetsratedat�440wattsmaybepluggedintoeithera�5ampora20-ampreceptacle.

15AmpOutletFor1440WattCabinets

20AmpOutletFor2000WattCabinets

(1440wattcabinetscanbepluggedinto20Ampoutlet)

CAUTION:A 3 Series cabinet (polymer Insulation Armour panels on the sides, top and rear) must not be placed next to char broilers. Allow 18" (46cm) between the Insulation Armour and any cooking equipment. Do not allow hot kitchen equipment whose surfaces exceed 200°F (90°C) to touch the panels.

WARNING:Do not allow combustible materials to be stored or accumulate on, under or next to the cabinet. Do not block any ventilation louvers or slots.

NOTE:Temperature is displayed °F.

120

volt

4

3" Pan CaPaCITY UnIVeRsal slIDes(ITEM#17ONREPLACEMENTPARTSLIST,PAGE13)

slIDe InsTallaTIon

therackuprightshavebeeninstalledatthefactory.ifremovedforcleaning,reinstallbyhangingthemontherackbracketsonthesidewallsofthecabinet.

InsTallaTIon anD seT-UP (continued)

TOPVIEW

FULLHEIGHT 3/4HEIGHT 1/2HEIGHT

UNIVERSALWIRESLIDE(ITEM#19ONREPLACEMENTPARTSLIST,PAGE13)

120

volt

INDIVIDUALUNIVERSALUPRIGHTS(ITEM#29ONREPLACEMENTPARTSLIST,PAGE13)

5

CoRReCT oRIenTaTIon of lIP loaDeD slIDes(ITEM#18ONREPLACEMENTPARTSLIST,PAGE13)

InsTallaTIon anD seT-UP (continued)

CoRReCT oRIenTaTIon of fIXeD WIRe slIDes(ITEM#16ONREPLACEMENTPARTSLIST,PAGE13)

FULLHEIGHT 3/4HEIGHT 1/2HEIGHT

FULLHEIGHT 3/4HEIGHT 1/2HEIGHT

120

volt

6

ReVeRsInG THe DooRsthedooronyourcabinetcanbereversedtoaccommodatearight-orleft-handopening.thecabinethasbeenshippedwiththehingesmountedontheright-handside.toreverse,followtheinstructionslistedbelow:

�. Withthedoorintheclosedposition,removethehingepinbydrivingitoutusingahammerandadrivepinorsmalldiameterscrewdriver.

2. oncethepinsareremovedgraspthedoorfirmlyandpullthelatchlever,thiswillreleasethedoor.Setthedoorasidebeingcarefulnottodamagethegasket.

3. Removethescrewsfromtheleftsideofthecabinetandsetaside.thenremovethecabinetmountedpartofthehingeandremounttotheleftsideofthecabinet.Putthescrewsremovedfromtheleftsideofthecabinetintotheremainingholesontherightsideofthecabinet.tightenallscrewsbeforeproceeding.

4. Relocatethelatchplate(s)fromtheleftsidetotherightbyremovingthetwomountingscrews.tightenallscrewsbeforeproceeding.

5. Rotatethedoor�80degreesandalignthedoormountedhingepartwiththecabinetmountedhingepartandtapthehingepinintoplacesothetopofthepinisflushwithtopofthecabinetmountedhingepart.invertthedoorlatchbyremovingtheblackplasticscrewcoversandremovethescrewsholdingthelatchinplace.

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PRoDUCT feaTURes•themodulehasbeenplacedat

thebaseofthecabinetforeasyaccessibilityandefficientoperation.

•clearly-markedcontrolpanelforeasyviewingallowsclimateadjustmentswithoutopeningthedoor.

•Removablewaterpan.

•cabinetdesignedwithdriptroughandcatchpantocontaincondensationdrippage.

•Fieldreversible,gasketeddoor.

•easypulladjustablemagneticdoorlatch.

•cordkeeperatrearofcabinet.

•allcomponents—door,module,slideracks—areremovabletopermitthorough,obstruction-freecleaning.

120

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oPeRaTInG InsTRUCTIonsPower-Up&Pre-HeatYour C5 1 SerieS or 3 SerieS Cabinet maY be equipped with Several different moduleS: C51SERIES C53SERIES coMBinationPRooF&HoLDMoDULe coMBinationPRooF&HoLDMoDULe HoLDingMoDULe HoLDingMoDULe PRooFingMoDULe PRooFingMoDULe MoiStUReHoLDingMoDULea. RefertotheDataPLateforelectricalrequirements.2000wattcabinetsrequirea20ampindividualcircuit

andreceptacle.cabinetsratedat�440wattsmaybepluggedintoeither�5or20ampreceptacles.DONOTMODIFYCORDPLUG.

B. WithPoWeRswitchoFF,plugintoa�25Vacgroundedreceptacle.c. Fillthewaterpanto�/2"fromthetopwithcleanHottapwaterforProofingorifmoistureisdesiredforHolding.

checkwaterlevelevery3hours(2hourswhenProofing)andrefillwithcleanHottapwaterasnecessary.WaterpandoesnothavetobefilledforHolding.ProofingandMoistureHoldingModulerequirewaterpantobefilledifmoisturecontrolisturnedon.

HOLDINGINSTRUCTIONS�) SetcombinationModuleswitchto

HOLD.2) SetPoWeRswitchtotheONposition.3) SetteMPeRatURecontrolto10.4) SetMoiStURecontrolto10.5) Pre-heatcabinetuntildesired

temperatureisreached(typicalheat-uptimefrom72°F(22°c)ambientto�60°F(7�°c)isapproximately45minutes).

6) Re-setteMPeRatURecontrolandadjustasnecessarytoreachthedesiredtemperature(setting6-8typicalfor�50°F(66°c)to�60°F(7�°c)).Powerindicatorlightwillturnonandoffastheheatthermostatcycles.

7) adjustMOISTUREcontroltodesiredlevel(�0beinghighestlevel,�lowestlevel,OFFbeingnoheattothewater).theindicatorlightswillturnonandoffastheheatandmoisturethermostatscycle.

PROOFINGINSTRUCTIONS�) SetcombinationModuleswitch

toPROOF.2) SetPoWeRswitchtotheONposition.3) SetteMPeRatURecontrolto2.4) SetMoiStURecontrolto10.5) Pre-heatcabinetuntildesired

temperatureandhumidityisreached(typicalheat-uptimefrom72°F(22°c)ambientto95°F(35°c)and95%relativehumidityisapproximately30minutes).

6) adjustsettingsasnecessarytoreachthedesiredtemperatureandhumiditylevels.Powerindicatorlightswillturnonandoffastheheatandmoisturethermostatscycle.

7) adjustMOISTUREcontroltodesiredlevel(�0beinghighestlevel,�lowestlevel,OFFbeingnoheattothewater).theindicatorlightswillturnonandoffastheheatandmoisturethermostatscycle.Whenthepowerswitchison,theblowerisalwaysenergized,circulatingair,andthedigitalthermometerisalwaysdisplayingthecabinettemperature.Whenthethermostatsensesheatisrequired,theappropriateindicatorwilllightandtheheaterelementwillbegintoproduceheat.

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MOISTUREHOLDING

MOISTUREHOLDINGM

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•attheendoftheoperatingday,itisnotnecessarytodisruptthetemperaturesettingtoturnthecabinetoff.Byswitchingthepowerswitchoff,thecabinetisnolongeroperating.Whenresumingoperations,switchthepoweronandthecabinetwillattaintheprevioustemperatureandmoisturelevels.

CAUTION:The water pan must be in place during module operation. CAUTION:Water inside this cabinet’s pan is hot during use! Turn off and allow the water to cool before emptying

the pan. NOTE:The POWER switch is not a foot switch. Using it as a foot switch can damage the switch and make the

cabinet inoperable. WARNING:Follow all food safety guidelines. Preheat the cabinet to the desired temperature before putting

cooked, hot food into the cabinet. This is not a rethermalization cabinet. Food must be at the appropriate temperature before being placed into this cabinet.

•Yourc5�Seriesor3Seriescabinetiscapableofcreatingsomehumidair.asyouoperatethecabinetandopenandclosethedoor(s),condensationmayformontheinsidesurfacesofthecabinet.Somedrippingofwatermayoccurtotheoutsideofthecabinetparticularlyatthedoorseals.Watermayalsodripoffopeneddoorsontothefloor.

CAUTION:Water dripping onto the floor from open doors can be a slip hazard. NOTE:When turning the cabinet off at the end of the workday, it is recommended to leave the door(s) open to

prevent heat and condensation build up within the cabinet.

fooD HolDInG GUIDelInesA.C5-CM2000/C5-HM2000A.C5-CM1500/C5-HM1500

RecommendedFoodHoldingGuidelines FoodProduct Covered/Uncovered TemperatureSetting*

BakedFish Uncovered �75°F(79°c)

BakedPotatoes Uncovered �80°F(82°c)

Biscuit Uncovered �80°F(82°c)

Broccoli covered �70-�75°F(77-79°c)

chickennuggets Uncovered �75°F(79°c)

cornonthecob covered �70-�75°F(77-79°c)

croissants Uncovered �75°F(79°c)

eggPatties covered �80°F(82°c)

FrenchFries** Uncovered �85°F(85°c)

Friedchicken Uncovered �80-�85°F(82-85°c)

FriedFish Uncovered �80°F(82°c)

Hamburgers covered �80°F(82°c)

Lasagna covered �85°F(85°c)

MashedPotatoes covered �75°F(79°c)

MixedVeggies covered �70-�75°F(77-79°c)

Pancakes covered �75°F(79°c)

Pasta covered �80°F(82°c)

Peas covered �70-�75°F(77-79°c)

Pizza Uncovered �75-�80°F(79-82°c)

RoastBeef Uncovered �70-�80°F(77-82°c)

RoastPork Uncovered �70-�80°F(77-82°c)

ScallopedPotatoes covered �75°F(79°c)

StripSteak Uncovered �60-�70°F(7�-77°c)

turkey Uncovered �70-�80°F(77-82°c)

Waffles covered �75°F(79°c)

Wholechicken Uncovered �70-�80°F(77-82°c) *temperaturesareguidelinesonly,basedonopeningcabinetdoorsevery�5minutes.**Lightlysaltedforbestquality. DevelopedbyPennStateUniversitySchoolofHotel,Restaurant,andRecreationManagement

120

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CaRe & MaInTenanCeCleaningTheCabinet WARNING: Unplug the cabinet before cleaning or servicing. Do not wash the cabinet with a water jet or high-

pressure water.

WARNING:Allow the unit to cool before cleaning, as the interior of the cabinet may be hot enough to burn. Also, allow the water in the pan to cool before removal.

CAUTION:Do not spray or pour water into the control module. To clean the cabinet and module, wipe with a damp cloth and dry with a towel. Use only cleaning agents approved for aluminum.

CAUTION:Do not use strong alkalis as it may discolor aluminum.

•Usecleanersintheproperconcentrations.Followthemanufacturer’sdirectionsforthecleaningproductused.afterusinganycleaningproducts,thoroughlyrinseallsurfacestoremoveallresidue.

•Useadampclothorsponge.Mildsoapsuitableforaluminumisacceptable.Drywithacleantowel.Wipeupspillsassoonaspossibleandregularlycleanthecabinettoavoidstaininganddifficulttocleanconditions.

•ifacontrolknobneedstoberemovedforcleaning,removetheknob,cleantheknobrecessandknob,andreplacetheknob.

�. Makesurethepowercordisnothookedontothecordkeeper.openthedoor(s).ifthereiswaterinthepan,removeandempty.Removethemodulefromthecabinetbyliftingupthefrontenoughtoclearitsdetent,andthenpullthemoduleawayfromthecabinet.thepowercordslipsthroughtheclearanceholeattherearofthecabinet.

2. Removetheslideracks.

3. aftercleaning,replaceallcomponents.Makesuretheslideracksareseatedinthehangerscorrectly.

4. Pushthepowercordthroughtheplasticsnapbushingintherearofthecabinetandinstallthemodule.

CLEANINGINSTRUCTIONSforCLEAR,POLYCARBONATEDOORS(ifapplicable):theprotectivemaskingonthepolycarbonatedoormayberemovedbysimplypeelingitfromthedoor,startingatatopcornerandworkingdownward.Forregularcleaning,asoftcottonflannelclothandacleanerrecommendedbyitsmanufacturerforuseonpolycarbonateplasticsissuggested.Donotusesyntheticclothsorcleanersnotintendedforpolycarbonateplasticsasthesewillscratchanddullthepolycarbonatedoorpanel.additionalhintsforkeepingthedoorpanelcleanandclear:

a. isopropyl(rubbing)alcohol,usedasacleaner,willaidinremovinggreasesmudgesandfingerprints.

b. asmallamountofliquiddishdetergentinabucketofwaterwillhelpremoveheavierdirtandwillhelpmaketheclearpanelantistaticandthereforelesslikelytoattractdust.

c. apaste-waxrecommendedforpolycarbonateplasticsandapprovedforfoodserviceequipmentwillhidesmallscratchesandreturnthelusterandclaritytothecleardoorpanelaswellasreducetheelectrostaticattractionofdust.

CLEANINGINSTRUCTIONSfor3SERIESINSULATIONARMOURPANELSONSIDES,TOPANDBACk:Usesoftcloth,mildsoapwatersolutiontocleanlightly-soiledsurfaces.thenwipedrywithaclean,softcloth.Forheavily-soiledareas,useasoftbrushandsolventoremulsion-basedcleaner.alwaysinsurethecleanerisrecommendedforuseonplasticsandfollowanyspecialinstructionsfromthemanufacturer.

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basIC TRoUblesHooTInGModuleoperationbasics:Whenthepowerswitchison,theblowerisalwaysenergized,circulatingair,andthedigitalthermometerisalwaysdisplayingthecabinettemperature.athermostatcontrolswhetheranelementwillbeenergizeddependingonthethermostatsettingandtheairtemperatureitissensing.thecontrolknobisusedtochangethethermostatsetting.Whenathermostatsensesthetemperaturehasgonebelowitssetpoint,thethermostatcontactsclose,theappropriateindicatorwilllightandtheheaterelementwillbegintoproduceheat.Whenthethermostatsensesthetemperaturehasreacheditssetpoint,thecontactsopen,theindicatorlightwillgooutandtheheaterelementwillstopproducingheat.

HoldingModule:theholdingmodulehasoneheatingelement.itisintheairductandheatsuptheairasitiscirculatedinthecabinet.thethermostatsensesthereturnairtemperatureandwillenergizetheairductelementasrequiredtoheatupthecabinetair.Somemoisturecanbeintroducedbyfillingthewaterpanwithwarmwaterandallowingthewarmairtopickupthewatervaporastheblowercirculatestheair.thereisnoheatingelementtoheatthewater.

MoistureHoldingandProofingModule:therearetwoheatingelementsinthesemodules.oneisintheairducttoheattheair,andoneisunderthewaterpantoheatthewaterandintroducemoistureintothecabinet.onethermostatsensesthereturnairtemperatureandwillenergizetheairductelementasrequiredtoheatupthecabinetair.theotherthermostatsensestheairtemperaturearoundthewaterpan.itwillenergizethewaterpanelementtoheatthewaterandreleasemoistureintothecabinet.

CombinationProofandHoldModule:acombinationproofandholdmodulehasamodeswitch,whichallowsthemoduletoactaseitheraholdingmoduleoraproofingmodule.therefore,ithasalltheelementsofbothaholdingmoduleandaproofingmodule.WhenthemodeselectorswitchissettoHoLD,onlythelargerwattageairelementisused.thewaterpanelementisnotused.WhenthemodeselectorswitchissettoPRooF,thelowerwattageairelementandthewaterpanelementareusedbutindependentlycontrolledbyindividualthermostats.SeetheappropriateparagraphaboveformoredetailonhowthecombinationProofandHoldModuleoperatesineitherholdingorproofingmode.

elementwattagesareshowninthechartbelow:

20amp,2000wattcabinet �5amp,�440wattcabinet airDuctelement WaterPanelement airDuctelement WaterPanelement combinationmodule �950wattand675watt 675watt �360wattand675watt 675watt Holdingmodule �950watt none �360watt none Proofingmodule 675watt 675watt MoistureHoldingmodule �360watt 590watt

Note:The amp draw for the blower and digital thermometer is approximately 0.8 to 0.9 amps. Add the appropriate amp draw per the element chart above when an element(s) is energized.

WARNING:Only factory approved service agents should attempt to service, repair or replace electrical components, wiring or power cord.

1.Controlsdonotwork(digitalthermometerandindicatorlight(s)notlit): a. checkthatthecabinetispluggedin. b. checkthattheoutlethaspower.iselectricalservicefuseblownorcircuitbreakertripped? c. checkthatthepowerswitchisinthe“on”position. d. checkthecabinetwiringfromthepowercordtothepowerswitchandtotheterminalblock. e. Powerswitchcouldbebad.

2.Temperaturetoohot: a. temperaturesetpointistoohigh.turncontrolknobdowntoalowersetting.Waitseveralminutesandseeif thedisplayedtemperaturedecreases. b. thermostatmayhavefailedwithcontactsclosed.checkthermostat. c. ifdisplayedtemperatureexceeds220°F(�04°c): i. Blowerwiringisfaultyordisconnected. ii.Blowerneedsreplacing.checkblower. iii. thethermostatorblowermayhavefailedandthethermaloverloaddeviceiscontrollingthetemperature. Stopusingthecabinetimmediatelyandcontactafactoryapprovedserviceagent.3.Temperaturetoolow: a. thecabinetmaystillbeinpre-heatorrecoveringfromadoorbeingopened. b. temperaturesetpointistoolow.turntemperaturecontrolknobtoahighersetting.Waitseveralminutesand seeifthedisplayedtemperatureincreases. c. adoorisnotclosedorsealingproperly.

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d. Blowerisnotcirculatingair: i. Blowerwiringisfaultyordisconnected. ii. Blowerneedsreplacing.4.Indicatorlightisnotworking:

itisrarethatanindicatorlightwillbedefectivebutitispossible.thethermostatcontactsmaynotbeclosing andthereforetheheaterelementisnotbeingenergized.checkthethermostatandpilotlightandtheir respectivewiring.

5.Noheatgenerated: a. iftheheatindicatorlightison,butthecabinetdoesnotdrawtheappropriateamperageperthecharton page��: i. airheaterelementmaybefaulty. ii. thewiringtotheairheaterelementmaybefaultyordisconnected. iii. thethermostatmaybefaulty. b.iftheheatindicatorlightisnoton,thethermostatcontactsmaynotbeclosingandthereforetheheaterelement isnotbeingenergized.itisrarethattheindicatorlightwillbedefectivebutitispossible.checkthethermostat andpilotlightandtheirrespectivewiring.

6.Moisturelevelistoolow: a. iftheheatindicatorlightison,andthecabinetdrawstheappropriateamperageperthechartonpage��: i.checkthatthewaterpanhaswater. ii.adoorisnotclosedorsealingproperly. iii. Moisturesetpointistoolow.turnmoisturecontrolknobtoahighersetting. b.iftheheatindicatorlightison,butthecabinetdoesnotdrawtheappropriateamperageperthecharton page��: i.airheaterelementmaybefaulty. ii. thewiringtotheairheaterelementmaybefaultyordisconnected. iii. thethermostatmaybefaulty. c. iftheheatindicatorlightisnoton,thethermostatcontactsmaynotbeclosingandthereforetheheaterelement isnotbeingenergized.itisrarethattheindicatorlightwillbedefectivebutitispossible.checkthethermostat andpilotlightandtheirrespectivewiring.

7.CabinettripsGFCI(groundfaultcircuitinterrupter):agFcireceptacleprotectsagainst“groundfaults”wheneveranelectricalproductispluggedintothegFcioutletbyconstantlymonitoringtheelectricityforanylossofcurrent.ifthecurrentflowingoutofthereceptaclediffersbyasmallamountfromthatreturning,thegFciquicklyswitchesoffpowertothatcircuit.thegFciinterruptspowerextremelyfasttominimizethepossibilityofanelectricshock. a.theheaterelementmayabsorbsomemoistureintoitscasingandinsulationduringshipmentorduringlong

periodsofnotbeingused(suchasduringthesummerinaclosedschoolkitchen).Plugthecabinet(withoutwaterinthewaterpan)intoanon-gFcioutlet,setthetemperatureto“�0”andletitrunfor30-60minutestodryoutanymoisturetheelementmayhaveabsorbed.(ifittripsthestandardcircuitbreakercallfactoryapprovedserviceagent.)afterdryingtheelement,plugthecabinetintothegFcioutlet;thecabinetshouldrunwithouttrippingthegFci.

b.ifthecabinetstilltripsthegFci,callafactoryapprovedserviceagent.

120

volt

�3

seRVICe and RePlaCeMenT PaRTsC51&3SERIESCABINETSItem# ReplacementPartNo. Description

CABINETBODY 1 RPc5-�9-FcDR coMPLeteFULLHeigHtcLeaRDooR RPc5-�7-FcDR coMPLete3/4HeigHtcLeaRDooR RPc5-�5-FcDR coMPLete�/2HeigHtcLeaRDooR RPc5-39-tcDR coMPLetetoPcLeaRDUtcHDooR RPc5-39-BcDR coMPLeteBot.cLeaRDUtcHDooR

2 RPc5-39-FSDR coMPLeteFULLHeigHtSoLiDDooR RPc5-37-FSDR coMPLete3/4HeigHtSoLiDDooR RPc5-35-FSDR coMPLete�/2HeigHtSoLiDDooR RPc5-39-tSDR coMPLetetoPSoLiDDUtcHDooR RPc5-39-BSDR coMPLeteBot.SoLiDDUtcHDooR

3 RPc�4-��9 DooRHinge(QtY.�)

4 RPc�4-��8 DooRLatcH,oFFSetHanDLe RPc�4-��8a DooRLatcH,FLUSHHanDLe

5 RPc06-9�0a FULLHeigHtcLeaRDooRgaSket RPc06-9�0B 3/4HeigHtcLeaRDooRgaSket RPc06-9�0c �/2HeigHtcLeaRDooRgaSket RPc06-9�0D cLeaRDUtcHDooRgaSket

6 RPc06-9�6a FULLHeigHtSoLiDDooRgaSket RPc06-9�6B 3/4HeigHtSoLiDDooRgaSket RPc06-9�6c �/2HeigHtSoLiDDooRgaSket RPc06-9�6D SoLiDDUtcHDooRgaSket

7 B5DnB 5"BRakecaSteR RPQc02-248 6"BRakecaSteR

8 B5Dn 5"SWiVeLcaSteR B5DnR 5"RigiDcaSteR RPQc02-247 6"SWiVeLcaSteR

9 RPc5-SSLeg-� StationaRYeQUiPMentLeg(QtY.�)

10 RPc5-DPtRH PoLYDRiPtHRoUgH&ScReWS

11 RPc06-�79 DRiPPan

12 RPc5-RHanDLe ReaRHanDLe&ScReWS (USeDonLYon�SeRieS)

13 RPc5-tRVL tRaVeLLatcH

14 RPc5-�-BMPR �SeRieScoRneRBUMPeRS (2FRont,2ReaR&ScReWS)

15 RPc�3-�06 PoWeRcoRDBUSHing

16* c5-�3-FW-9 FULLHeigHtFiXeDWiReSLiDeS c5-�3-FW-7 3/4HeigHtFiXeDWiReSLiDeS c5-�3-FW-5 �/2HeigHtFiXeDWiReSLiDeS

17* c5-�3-U-9 FULLHeigHtUniVSLiDeS&UPRigHtS c5-�3-U-7 3/4HeigHtUniVSLiDeS&UPRigHtS c5-�3-U-5 �/2HeigHtUniVSLiDeS&UPRigHtS

18* c5-�3-L-9 FULLHeigHtLiPLoaDSLiDeS c5-�3-L-7 3/4HeigHtLiPLoaDSLiDeS c5-�3-L5 �/2HeigHtLiPLoaDSLiDeS

19 c5-USLiDecPR cHRoMeUniVWiReSLiDeS—�PaiR c5-USLiDeSPR SSUniVeRSaLWiReSLiDeS—�PaiR

20 c5-SHeLF acceSSoRYSHeLF (USeDWitHUniVeRSaLUPRigHtS)

Item# ReplacementPartNo. Description

OUTSIDEPOLYPANELSONC53SERIESCABINETS23 RPc3-tPnL-Bg BeigetoPPaneL—incLUDeSScReWS RPc3-tPnL-BU BLUetoPPaneL—incLUDeSScReWS RPc3-tPnL-gY gRaYtoPPaneL—incLUDeSScReWS RPc3-tPnL-Re ReDtoPPaneL—incLUDeSScReWS24 RPc3-SD27-Bg Beige27"SiDePaneL—

incLUDeSScReWS RPc3-SD27-BU BLUe27"SiDePaneL—

incLUDeSScReWS RPc3-SD27-gY gRaY27"SiDePaneL—

incLUDeSScReWS RPc3-SD27-Re ReD27"SiDePaneL—

incLUDeSScReWS25 RPc3-SD2�-Bg Beige2�"SiDePaneL—

incLUDeSScReWS RPc3-SD2�-BU BLUe2�"SiDePaneL—

incLUDeSScReWS RPc3-SD2�-gY gRaY2�"SiDePaneL—

incLUDeSScReWS RPc3-SD2�-Re ReD2�"SiDePaneL—

incLUDeSScReWS26 RPc3-ia-BtPnL BottoMSiDePaneL—

incLUDeSScReWS

27 RPc3-ia-RtnR MiDDLePaneLRetaineR—incLUDeSScReWS

28 RPc5-3-BaSecLPBottoMPaneLcLaMP&ScReWS

29 RPc53-5URt* FULL&�/2HeigHtUniVUPRigHtS (QtY.�) *(Fullheightcabinetusessameuprights) RPc53-7URt 3/4HeigHtUniVUPRigHtS(QtY.�)

30 RPc5�9-Pkg FULL&3/4HeigHt�anD3SeRieS caBinetRetURnPackaging RPc5�5-Pkg �/2HeigHt�anD3SeRieS caBinetRetURnPackaging

120

volt

*Seepages4and5forslideidentification.allslidessoldinpairs.Universalslidesincludeuprights.

�4

seRVICe and RePlaCeMenT PaRTs (continued)C51&3SERIESCABINETMODULES MOISTURE MODULETYPE: COMBOHOLDING PROOFER COMBOHOLDING HOLDING MODULEELECTRICALRATING: 1990W 1990W 1440W 1440W 1440W 2000WITEM# PART# DESCRIPTION QTY QTY QTY QTY QTY QTY30 RPc�3-�27 PoWeRSWitcH(ReD) � � � � � �

31 RPc�3-�28 SeLectoRSWitcH(WHite) � � n/a

32 RPc06-9�3 tHeRMoStatknoB 2 � 2 2 � 2

33 RPc�3-234 tHeRMoStat 2 � 2 2 � 2

34 RPc09-2�3 tHeRMoStatMoUntingcUP 2 � 2 2 � 2

35 RPc�3-246 aMBeRinDicatoRLigHt 2 � 2 2 � 2

36 RPc�3-237 DigitaLtHeRMoMeteR � � � � � �

37 RPc�3-�83 tHeRMoMeteRtRanSFoRMeR � � � � � �

38 RPc��-�9� BLoWeRintakecoLLaR � � � � � �

39 RPHM20-2�03 BLoWeR � � � � � �

40 RPc�3-238 HeateLeMent,“M”SHaPeD,�950W � � n/a

40A RPc�3-239 HeateLeMent,“M”SHaPeD,�360W � � �

41 RPc�3-236 HeateLeMent,“U”SHaPeD,675W 2 2 2 n/a

42 RPc�3-�98 tHeRMaLcUt-oUt � � � � � �

43 RPc�3-099 PoWeRcoRD,20a � � �

43A RPc�3-0�7 PoWeRcoRD,�5a � � � n/a

44 RPc�3-098 StRainReLieFBUSHing,20acoRD � � �

44A RPc�3-083 StRainReLieFBUSHing,�5acoRD � � � n/a

45 RPc�3-096 teRMinaLBLock � � � � � �

46 RPc07-055 gRoMMet � � � � � 2

47 RPc56-ScLP SenSoR&BULBcLaMPkit � � � � � �

48 RPc��-�85 SSWateRPan � � � � � �

49 RPc06-206 SteMBUMPeR,MoDULeStoP 2 2 2 2 2 2

50 RPc�3-290 HeateLeMent,“U”SHaPeD�20V,590W �

REPLACEMENTMODULES51 RPc5-cM2000 RePLaceMentcoMBo,�20V,�990WMoDULe

52 RPc5-HM2000 RePLaceMentHoLDing,�20V,�990WMoDULe

53 RPc5-PM�500 RePLaceMentPRooFing,�20V,�440WMoDULe

54 RPc5-cM�500 RePLaceMentcoMBo,�20V,�440WMoDULe

55 RPc5-HM�500 RePLaceMentHoLDing,�20V,�440WMoDULe

56 RPc5-MM2000 RePLaceMentMoiStUReHoLDing,�20V,�990WMoDULe

120

volt

�5

*Seepages4and5forslideidentification.allslidessoldinpairs.

seRVICe and RePlaCeMenT PaRTs (continued)

C51SeriesCabinetReplacementPartsDiagram

120

volt

FoRRetURncaBinetPackagingSeeiteM#30,Page�3.

10

11

3

15

14

8

97

20

12

5

13

4

1

�6

seRVICe and RePlaCeMenT PaRTs (continued)

*Seepages4and5forslideidentification.allslidessoldinpairs.

C53SeriesCabinetReplacementPartsDiagram

120

volt

FoRRetURncaBinetPackagingSeeiteM#30,Page�3.

23

NOTE:Replacement panels are ordered by color. See chart on page 13.

7 11

10

8

28

27

4

2

1OR

6

5OR

2524 OR

3

15

26

13

�7

seRVICe and RePlaCeMenT PaRTs (continued)C5-CM2000ORC5-CM1500COMBOMODULE

120

volt

FoRRePLaceMentc5-cM2000MoDULe,oRDeRiteM#5�onPage�4FoRRePLaceMentc5-cM�500MoDULe,oRDeRiteM#54onPage�4

49

41

47

3941

423733

45

3132

32

30

34

34

47

46

48

4040A

OR

38

44A44 OR

43A43 OR

36

BottoMcoVeR

aiRDUct

WateRPanencLoSURe

aiRDiScHaRgecoVeR

intakecoVeR

contRoLPaneL

MoDULecHaSSiS

MoiStURetHeRMoStatBULB

HeattHeRMoStatBULB&tHeRMoMeteRSenSoR

35

�8

seRVICe and RePlaCeMenT PaRTs (continued)C5-HM2000ORC5-HM1500HOLDINGMODULE

4040A

OR

120

volt

49

39 37

3345

48

BottoMcoVeR

47

46

44A44 OR 43A43 OR

aiRDiScHaRgecoVeR

4236

3230

34

38

WateRPanencLoSURe

aiRintakecoVeR

contRoLPaneL

MoDULecHaSSiS

aiRDUct

FoRRePLaceMentc5-HM2000MoDULe,oRDeRiteM#52onPage�4FoRRePLaceMentc5-HM�500MoDULe,oRDeRiteM#55onPage�4

HeattHeRMoStatBULB&tHeRMoMeteRSenSoR

35

�9

seRVICe and RePlaCeMenT PaRTs (continued)C5-PM1500PROOFINGMODULE

120

volt

49

41

47

3941

423733

45

3232

30

34

48

38

44A43A

BottoMcoVeR

aiRDUct

WateRPanencLoSURe

aiRDiScHaRgecoVeR

aiRintakecoVeR

contRoLPaneL

MoDULecHaSSiS

MoiStURetHeRMoStatBULB

36

FoRRePLaceMentc5-PM�500MoDULe,oRDeRiteM#53onPage�4

HeattHeRMoStatBULB&tHeRMoMeteRSenSoR

35

20

120

volt

seRVICe and RePlaCeMenT PaRTs (continued)C5-MM2000MOISTUREHOLDINGMODULE

FoRRePLaceMentc5-MM2000MoDULe,oRDeRiteM#56onPage�4

49

50

47

39

423733

45

3132

32

30

34

34

47

46

48

40

38

44

43

36

BottoMcoVeR

aiRDUct

WateRPanencLoSURe

aiRDiScHaRgecoVeR

intakecoVeR

contRoLPaneL

MoDULecHaSSiS

MoiStURetHeRMoStatBULB

HeattHeRMoStatBULB&tHeRMoMeteRSenSoR

35

2�

seRVICe and RePlaCeMenT PaRTs (continued)WIRINGDIAGRAMC5-CM2000ORC5-CM1500COMBOMODULE

19"BLK

19"WHT

27" WHT

10"BLK

16"BLK

25"BLK

10"BLK

25"BLK

34"BLK

1360 OR 1950 W ELEMENT

EE

19

19Z

Z

8

A

2

8

20

3

23

22MASTER POWERSWITCH

HEAT THERMOSTAT

AMBERLIGHT

THERMOMETER

TRANSFORMER

2410

17 13

23

22

21

20

7

10

2 3

4

17

1824

23

12

11

6

5

22

21

20

19

10

9

8

7

16

15

14

13

4

3

2

1

TERM BLOCK

Z

7WHITE

BLACK

GREEN

GRN GROUND SCREWPOWER CORD 20A FOR C5-CM2000 15A FOR C5-CM1500

STRAIN RELIEF

13

1

AIR DUCT

THERMAL CUT-OUT

THERMOMETER SENSOR

HEAT THERMOSTAT BULB

BLOWER MOTOR

1

30"BLK

30" BLK

25" WHT

30"BLK

8.50"BLK

10"BLK

16"BLK

25"BLK

19"BLK

10"BLK

16"BLK16" BLK

675 W ELEMENT

675 W ELEMENT

MOISTURETHERMOSTAT BULB

WATER PAN ENCLOSURE

MOISTURE THERMOSTAT

AMBERLIGHT

TOP OF MODULE

8

B

C

21

4B

8

CONTROL PANEL

19

8

8

24

XX

X X

SELCTOR SWITCH

E

DC

17

17E

BB

BA

120

volt

22

seRVICe and RePlaCeMenT PaRTs (continued)WIRINGDIAGRAMC5-HM2000ORC5-HM1500HOLDINGMODULE

STRAIN RELIEF

A

3

10

24

POWER CORD 20A FOR C5-HM2000 15A FOR C5-HM1500 GRN GROUND SCREW

GREEN BLACK

WHITE

BLOWER MOTORHEAT THERMOSTAT BULB

THERMOMETER SENSOR

THERMAL CUT-OUT

1360 OR 1950 WATT ELEMENT

AIR DUCT

TERMINAL BLOCK

TRANSFORMER THERMOMETER AMBER LIGHT

HEAT THERMOSTAT

MASTER POWERSWITCH

TOP OF CONTROL PANEL

1

2

3

4

13

14

15

16

7

8

9

10

19

20

21

22

5

6

11

12

23

2418

17

4

3

2

10

1

20

21

22

23

24

1917

1

Z

2

19

17

20

Z22

23

4

21

3

A

25"BLACK

8.50"BLACK10"

BLACK

10"BLACK

16"BLACK

30"BLACK

30"BLACK

30"BLACK

19"BLACK

25"BLACK

19"WHITE

25"WHITE

16"BLACK

25"BLACK

A

A

17

120

volt

23

seRVICe and RePlaCeMenT PaRTs (continued)WIRINGDIAGRAMC5-PM1500PROOFINGMODULE

T2

20

3

23

22

MASTER POWERSWITCH

HEAT THERMOSTAT

AMBERLIGHTTHERMOMETER TRANSFORMER

24

10

17 13

23

22

21

20

7

10

23

4

17

1824

23

12

11

6

5

22

21

20

19

10

9

8

7

16

15

14

13

4

3

2

1

TERMINAL BLOCK

Z

7WHITE

BLACKGREEN

GRN GROUND SCREW

POWER CORD

STRAIN RELIEF

13

1

AIR DUCT

THERMAL CUT-OUT

THERMOMETER SENSOR

HEAT THERMOSTAT BULB

BLOWER MOTOR

1

8

10"BLACK

30"BLACK

30"BLACK

27"BLACK

19"WHITE

25"WHITE

30"BLACK

8.50"BLACK

10"BLACK

16"BLACK

25"BLACK

19"BLACK

10"BLACK

16"BLACK

16"BLACK

16"BLACK

25"WHITE

17

A

2

A A

27"WHITE

9"BLACK

675 W ELEMENT

675 W ELEMENT

MOISTURE THERMOSTAT BULB

WATER PAN ENCLOSURE

MOISTURE THERMOSTAT

AMBERLIGHT

TOP OF MODULE

8

8

T2

21

4

T2

T2

CONTROL PANEL

19

Z

19

120

volt

24

seRVICe and RePlaCeMenT PaRTs (continued)WIRINGDIAGRAMC5-MM2000MOISTUREHOLDINGMODULE

21

T2

MOISTURETHERMOSTAT

CONTROL PANEL

4

TOP OF MODULE

AMBERLIGHT

MOISTURE THERMOSTAT BULB

120V 1360 W ELEMENT

10"BLACK

27"WHITE

17

25"WHITE

16"BLACK

16"BLACK 16"

BLACK10"BLACK

19"BLACK

25"BLACK

16"BLACK

10"BLACK

8.50"BLACK

30"BLACK

25"WHITE

27"BLACK

30"BLACK

30"BLACK

8

1

BLOWER MOTOR

HEAT THERMOSTAT BULB

THERMOMETER SENSOR

THERMAL CUT-OUT

AIR DUCT

1

13

STRAIN RELIEF

POWER CORD 125VAC 20A

GRN GROUND SCREW

GREEN BLACK

WHITE 7

Z

TERMINAL BLOCK

1

2

3

4

13

14

15

16

7

8

9

10

19

20

21

22

5

6

11

12

23

2418

17

4

3

2

10

7

20

21

22

23

1317

10

24

120V TO12V DC TRANSFORMER

THERMOMETER

AMBERLIGHT

HEAT THERMOSTAT

MASTER POWER SWITCH

22

23

3

20

10"BLACK

120V , 590W ELEMENT

WATER PAN ENCLOSURE

3

3

T2

T2

A

A

2

27"WHITE

27"BLACK

CC

25

InterMetro Industries Corporation (hereinafter referred to as “Seller”) warrants to the

CU

T A

lOn

g D

OT

TE

D l

InE

CUT AlOng DOTTED lInE

CUSTOMERINFORMATION1.Whichoneofthefollowingbestdescribes

yourestablishment?

a. ❑ Full-Service Restaurant

b.❑ Banquet Hall

c. ❑ Hotel/Motel

d. ❑ Hospital/nursing Home

e. ❑ College/University

f. ❑ School

g. ❑ Employee Feeding

h. ❑ Other

Thank you for purchasing a Metro C5 Controlled Temperature Cabinet. We are certain you will be more than satisfied with its quality and performance. Please fill in the warranty information space below

so we may register your warranty. Also, so that we may learn more about our customers and hopefully be of continued

service in the future, please take a moment tofill in the customer information space below.

Thank You

WARRANTYINFORMATION:

Cabinet Model no.

Cabinet Serial no.

Date Purchased

Customer name

Address

Phone no.

for warranty coverage, this card must be returned to metro.

2.Pleaseindicatethetwoproductbenefitsthatwereofmajorinteresttoyou.

a. ❑ Easy-to-use controls

b. ❑ Door selection

c. ❑ Size Selection

d. ❑ Cabinet capacity

e. ❑ Slide selection

f. ❑ Easy-to-clean design

g. ❑ Other

FOlD HERE — DO nOT DETACH

3.Mainfactorthatledtoyourdecisiontopurchasethisproduct?

a. ❑ Product operating and functional features b. ❑ Overall quality c. ❑ Price d. ❑ Availability e. ❑ Other

4.Threesourcesthatledtothepurchaseofhisproduct—intheorderoftheirimpact(1—beingmostimpact;3—beingleastimpact).a. ❑ Trade Journal Adb ❑ Trade Showc. ❑ Sales Calld. ❑ Direct Maile. ❑ Previous Purchasef. ❑ Other

FOlD HERE — DO nOT DETACH

STA

PlE

HE

RE

STA

PlE

HE

RE

PosTage Will Be Paid BY

INTERMETRO INDUSTRIES CORPORATIONATTn: CUSTOMER SERvICEP O BOx AWIlKES-BARRE PA 18705-9968

STAPlE HERE

nO POSTAgE nECESSARy

IF MAIlED In THE

UnITED STATES

BUSINESSREPLYMAIL FIRST-ClASTAInlESS STEEl PERMIT nO. 121 WIlKES-BARRE, PA