Title of Training

Horizon Workspace

Excelsior College

November 2015

Horizon - Workspace

Excelsior College Page 2

TABLE OF CONTENTS

LOGGING INTO HORIZON ............................................................................................ 3

FIRST TIME PROCEDURE WHEN YOU RECEIVE A NEW RSA SECURE ID ........................... 4

STOP and READ: If you will not need access to the “C: drive” of your desktop or Laptop ............................................................................................................................. 5

Downloading the Horizon Client (for Desktops/Laptops) .............................................. 5

SURFACE PRO – MICROSOFT DETACHABLE TABLET .................................................... 12

Multitasking .................................................................................................................. 13

Key Combinations for Closing App Windows, Sending Ctrl+Alt+Del, Using the Alt Key, and Starting the Run App .............................................................................................. 13

OPENING AN APPLICATION ....................................................................................... 13

Having Access to your “C drive” ................................................................................... 14

IF YOU ACCIDENTALLY say “Deny” and later want access to your “C drive”................ 15

SAMETIME SETUP ..................................................................................................... 16

REMOTE DESKTOP CONNECTION ............................................................................... 17

Connecting to your work computer ............................................................................. 19

VIEWING THE ICONS ................................................................................................. 21

REARRANGING THE ICONS ........................................................................................ 21

MOVING, LAUNCHING, REMOVING AND MARKING ICONS AS A FAVORITE ................ 22

LOGGING OUT OF HORIZON ...................................................................................... 23

Horizon - Workspace


LOGGING INTO HORIZON

1. Open a browser

2. Go to http://weblinks.excelsior.edu

NOTE:

Those using Windows 10 will need to use Firefox or Chrome to access Horizon.

Horizon requires using Internet Explorer version 11 or referred to IE11.

The Weblinks page appears listing Announcements, Quarterly system downtimes and a link to accessing Horizon/Applications.

1. Click once on

2. Type your windows/network username and then type your RSA passcode (4 digit

pin and 6 digits shown on the RSA SecureID fob). (you do not enter your

windows/network password at this step)

3. Click “Sign in”

http://weblinks.excelsior.edu/

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FIRST TIME PROCEDURE WHEN YOU RECEIVE A NEW RSA SECURE ID

1. In the User name box, type your Excelsior College Windows username (ex. jsmith)

2. In the RSA password box, type the 6 digits shown on the RSA SecureID fob.

3. Click Sign in.

4. Type a new 4 digit PIN on the first and second RSA box.

5. Click Set PIN.

The following dialog box appears stating that “Your PIN has been updated”

6. Type in RSA passcode (4 digit pin and then the 6 digits shown on the RSA SecureID Fob)

7. Click Sign in.

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The Horizon Workspace screen appears with the icons you have access to.

STOP and READ: If you will not need access to the “C: drive” of your desktop or Laptop

If you do not need to access any files from the “C” drive of your desktop/laptop, the Horizon Client WILL NOT have to be installed. (Go directly to the section on “Opening an Application”)

Downloading the Horizon Client (for Desktops/Laptops) The first time you log into the Horizon application you may need to download the Horizon client.

NOTE: Before you choose the file to download, you will need to find out if you have a

32-bit or 64-bit system for your PC or laptop.

MAC Computers - You will not need to know the system information, as there is only one client install option to choose from.

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To do this:

1. Click the Start button

2. Go to your Control Panel.

3. Click once on System.

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4. Look under “System Type” to find out if you have a 32-bit or 64-bit system

To download the client:

1. Hover your mouse to the right lower corner of any icon and click once on the “ i

“.

2. Click “Horizon Client”

Or you can use this link. https://my.vmware.com/web/vmware/info/slug/desktop_end_user_computing/vmware_horizon_clients/3_0

The Download VMware Horizon Client for 32-bit Windows or 64-bit download appears. Once you have determined whether your device is 32 or 64 bit will determine what download you will choose.

https://my.vmware.com/web/vmware/info/slug/desktop_end_user_computing/vmware_horizon_clients/3_0

https://my.vmware.com/web/vmware/info/slug/desktop_end_user_computing/vmware_horizon_clients/3_0

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3. Click “Go to Downloads” to the right of VMware Horizon Client for the system

you have.

For Windows

For MAC

IMPORTANT for those who are using a MAC: After you download the MAC client you may be asked to move this file to the applications folder. Once you have done this the process is complete. (Go to section on “Opening an Application)

Below steps are for those who are using Windows

4. Click “Download”

NOTE: If you are using windows operations systems Vista or XP you will need to change the “Select Version” to 3.2.1

Windows Vista or XP Operating Systems Select Version: 3.2.1

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5. Click Run and wait for this file to down load.

6. Click Next.

7. Check off the “I accept the terms to the License Agreement” then click Next.

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8. Choose IPv4 and then click Next.

9. Click Next at the Custom Setup screen.

10. Leave the “Default Horizon Connections Server:” line blank and then click Next.

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11. Click Next.

12. Remove the check marks next to the options to create shortcuts for the Desktop

and Start Menu Programs Folder.

13. Click Next.

14. Click “Install”

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15. Once the VMware Horizon Client has been installed, click “Finish”

16. Click “Yes” to restart your computer.

SURFACE PRO – MICROSOFT DETACHABLE TABLET

1. Down load the Horizon VMware client from the Windows Store.

2. Go to the Desktop option.

3. Open Internet Explorer (has to be version 11)

4. Go to http://weblinks.excelsior.edu

5. Click

Below tips were from the following website

https://www.vmware.com/pdf/horizon-view/horizon-view-client-windows-store-document.pdf




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Multitasking

You can switch between a remote desktop and other apps for a short time without losing the desktop connection. You can also resize or snap the Horizon Client app so that it takes up part of the screen alongside another app. The minimum screen resolution required for the snap feature is 1366 x 768. If you tap a server or remote desktop shortcut when the app is snapped, Horizon Client expands to full screen mode. Because Horizon Client is a Windows Store app, if you switch to another app, the Horizon Client app is suspended within a few seconds. If you switch back to Horizon Client, you might be returned to the same page or action that was active before the app began running in the background. If enough time has passed so that the connection to the desktop was lost, you see a message and are returned to the server Home screen

Key Combinations for Closing App Windows, Sending Ctrl+Alt+Del, Using the Alt Key, and Starting the Run App

Tap Combination Key in the app commands to access these items: The Alt+F4 item closes the currently active application window. Because the Windows key combination Ctrl+Alt+Del is not supported in remote desktops, use the Ctrl +Alt+Del item instead. The Win+R item opens the Run app. Because the Alt key is not supported in remote desktops, use the Alt item instead.

OPENING AN APPLICATION

1. Open a browser and go to http://weblinks.excelsior.edu

2. Click on an icon.

3. Click “Open Horizon Client”.


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4. Click “Allow” (for Internet Explorer, there are similar screens for Firefox and

Google Chrome)

5. Click “Accept”

Having Access to your “C drive”

THE FIRST TIME you Open an application you will see the screen below. Click “Allow”

if you want to have access to your “C drive” on your desktop/laptop.

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IF YOU ACCIDENTALLY say “Deny” and later want access to your “C drive”

1. From the System Tray (lower right corner of the taskbar) click the arrow and

choose “Sharing”

2. Click “Add” and then click through the folders to C:\Users\lrossell (your

username)

3. Click “OK”

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NOTE: Please be aware that you may be asked to add your credentials and server

information again when opening RDP or Lotus Notes Sametime as there are possibly three servers to assist in opening these applications and therefore your information may not be stored the first time.

NOTE: If you receive a “blue” screen while typing your username as password this

could happen if you typed your username and password wrong. You may have to exit Horizon and log back in.

SAMETIME SETUP

To login and have Sametime remember your password, follow the instructions below to successfully set up Sametime Instant Messenger.

NOTE: If you are experiencing any problems logging in to Sametime Instant Messenger or you need to have your ECMail password reset, submit an Assistance Request to HelpDesk.

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REMOTE DESKTOP CONNECTION

If you have the RDP icon in Citrix, you can remotely control your work computer so that you can have access to every application you have on your work computer from off-site.

Before you leave the college, you must identify the name of your computer as you

will need this information in order to establish the connection.

Locating your work computer name

There are two ways you can locate your computer name:

First:

1. Click the Windows Explorer icon on your task bar. 2. Click once on “Computer” on the left side of this window. 3. Look at the bottom left of this window and your computer name will appear.

For example: lrossell-WIN7A (this is the computer name)

Computer Name

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Second:

1. On your keyboard choose CTRL+ALT+DELETE. 2. Choose Lock this computer.

3. On your keyboard choose CTRL+ALT+DELETE again.

4. Click “How do I log on to another domain?”

Computer Name

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IMPORTANT: In order to start an RDP session to your work computer from home your work computer must be on.

1. At the end of the day please click Start - Shut Down - Restart - OK.

2. Shut your monitor off.

Connecting to your work computer

1. Click once on the Remote Desktop Connection icon

2. When prompted you will need to enter your computer name, your username and your Windows password.

For example: Your Computer name: lrossell-WIN7A

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3. Click Connect.

Type: Your User name: excelsior\lrossell Note excelsior\ then username:

Your Password: is your Windows Password

4. Click OK. 5. You will then have full access to your computer. Note you may be prompted to login

into the computer one more time. Your login information is same as your Windows login username and password.

6. Once logged in, you will see the RDP control at the top of the screen.

7. You can minimize the control to return back to the computer you are using at a distance (i.e. your home computer).

8. When done with your RDP session you should logout of your computer at work: Start – Log off – Yes. You can then click the X in the upper corner to terminate the control of your work computer.

NOTE: When you use RDP to connect to your work computer, if your monitor is turned

on your work computer it will display a box that shows your computer is locked by you and will not display the work you are doing. This means anyone who walks by your desk can see anything on your monitors.

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VIEWING THE ICONS

You can choose to view all icons, by category or by your favorites.

REARRANGING THE ICONS

Icons can be arranged in any order you choose on the screen.

To rearrange the icons:

1. Click, hold and drag any icon to a new location on the screen.

Shows all icons View icons by category

View icons that were marked as favorites

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MOVING, LAUNCHING, REMOVING AND MARKING ICONS AS A FAVORITE

Icons can be removed, moved to the top or bottom of the scree or can be marked as a favorite.

Feature Description

Remove Removes this icon from the main “All” icon area.

Add an icon 1. Click the button located to the right of your

name at the top right corner of the screen.

2. Click once on the icon and then choose “Add App” Click

and you will see that this icon has been added

back to the main “All” window.

Make Favorite You can add favorite icons you use often to the area located at the top of the left side of the window.

1. Click “Make Favorite” a yellow star now appears in the top

right side of the icon. .

2. Click and the icon is added.

Move to Top Moves the icon to the top of the screen.

Move to Bottom

Moves the icon to the bottom of the screen.

Launch Opens the application.

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Special Notes

You will NOT be able to launch Lotus Notes if it is already running anywhere else (such as your

desk computer if you work at the college).

LOGGING OUT OF HORIZON

1. Click the down arrow to the right of your name.

2. Click “Sign Out”

Documents

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