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Job Description Title: Director, Consumer Communications Reports to: Vice President, Consumer Communications Status: Full time, exempt
Job Summary: The Director serves in a leadership-level position providing strategic direction for account services. The Director is responsible for all activities and outputs of the assigned team and serves as the strategic contact and relationship manager for clients. This position will be responsible for setting and realizing client services financial goals and developing strategic communications solutions, plan writing, community relations, client internal communications, and media relations. Duties: The position will be responsible for the following tasks.
Client services: Counseling clients on public relations strategy and tactics, brand campaigns, promotional/marketing initiatives, special events and other related activities.
Preparing plans and proposals. Responding to and anticipating client needs.
Project management: Managing and working with other members of the project team to implement programs on behalf of clients.
Agency management: Responsible for financial management of client accounts, budgets and projects. Works with other members of the executive team to recruit, identify, hire, train and manage team members.
Other as assigned. Qualifications: Ideal candidate should have a minimum of 10 years of public relations or related experience, must be flexible, highly motivated individual who has the experience and ability to provide consistent client service and team support. Candidate must be willing to assist with all aspects of the company as needed.
Education: Minimum of a bachelor’s degree, preferred areas: communications, public relations, marketing, journalism or related field.
Experience with corporate communications, internal communications, travel and tourism, and/or community relations is required.
Prior agency experience preferred
Comfortable in a very fast-paced and changing environment
Good interpersonal skills, ability to work well in a team environment
Reliable, deadline and detail-oriented
Ability to handle multiple tasks/projects
Excellent written and oral communication skills including knowledge of AP style and journalistic preferences
Strong understanding of media and solid pitching experience a must
Good presentation and public speaking skills
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Proficiency with Microsoft Office, including Word, Outlook, PowerPoint and Excel
Knowledgeable about social media communications strategies Core Competencies
Integrity and high ethical standards
Attention to communication
Results orientation
Project management
Fostering teamwork
Flexibility
Cultivating diversity and inclusion
Client orientation
Business acumen
Technical expertise including persuasive communications and excellent writing skills
Leadership Competencies
Strategic thinking
Analytical thinking
Developing others
Managing change
Building collaborative relationships Compensation: Salary commensurate with experience About Mitchell Communications Group, Inc. Mitchell Communications Group, Inc., was established in 1995 as a sole proprietorship. Today we are a rapidly growing, national award-winning strategic communications firm working with some of the world’s largest companies and best-known brands. Capabilities We offer clients depth and breadth of communications expertise to help impact their business on many fronts. Our focus areas include:
Consumer
Corporate Communications
Creative
Digital and Social Media
Media and Editorial Services
Research and Insights
Center for Training, Business and Leadership Excellence Awards Our team's work on behalf of industry-leading clients has earned us recognition including:
2011 Inc. 500/5000 Fastest Growing Companies -- #1,229 overall (top 25%), #120 in marketing/advertising industry, #1 public relations firms
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2011 50 Fastest Growing Women-Owned Businesses in North America, Women Presidents' Organization and American Express OPEN
2011 Vendor Excellence Award, Southwestern Energy
2011 Small Agency of the Year, PRWeek
2011 Agency of the Year, honorable mention, PRWeek
2010 Arkansas Business of the Year, mid-size category
2009 Customer Service of the Year, Walmart Financial Services www.mitchcommgroup.com
2011 Inc. 500/5000 Fastest Growing Companies 2011 50 Fastest Growing Women-Owned/Led Companies -- WPO and AmEx OPEN 2011 Small PR Agency of the Year -- PRWeek 2011 PR Agency of the Year, Honorable Mention -- PRWeek Contact Please submit resumes and letters of interest to [email protected]
# # # This job description is not intended to be an exhaustive list of job responsibilities and does not imply or establish a contract of employment. Mitchell Communications Group, Inc., reserves the right to make changes to this description at its discretion. Mitchell Communications is an equal opportunity employer.