Luis Teixeira

Global Operations Director

PT General Manager

Lisbon, May 2015

Be Brilliant

Paris

125K items

from 1,500

brands

300 of the world’s

best fashion retailers

450,000 customers from 180 countries

300 BOUTIQUES. 1 ADDRESS.

Giulio

Giulio’s, Cambridge (UK)

Guilio video

Customer Proposition

LTV driven marketing

Revenue per Order

Orders in Lifetime

Acquisition Cost

Lifetime Value

Customer Lifetime Value

Customer experience

1. Returns

2. Shipping

3. Duties

4. Payments/currency

5. Localisation (site/UX/CS)

6. Innovation

USA Brazil Japan Russia China

2009 2010

July 2014 July 2014 October 2014

USA

Brazil Japan Russia China

March 2015

Technology

People

Thank You!