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1100422
Accelerating Performance Improvement
Through the Use of Communities of Practice
Pearl Harbor Naval Shipyard Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility& Intermediate Maintenance Facility
November 15, 2010
2
Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Agenda
Who We AreWhere We Are
What We DoPerformance
Business PlanCommunities Of Practice
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Pearl Harbor Naval Shipyard
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Largest Ship Repair Facility
Between West Coast and Far East
Approximately: 148 acres, 176 buildings
Structures: 38 (piers, wharves, dry docks, etc.)
Plant Value: $2.1B
Pearl Harbor Naval Shipyard
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Largest industrial employer in Hawaii 4,380 civilian and 454 military Largest employer of engineers in Hawaii
FY09 Goods & Salary: $725M
“One Stop” Regional Maintenance Center
Product Lines Submarines 90% Surface Ships 10%
Pearl Harbor Naval Shipyard
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Product Lines & Services
Services
Technical Assistance
Training
Emergency Response
Product Lines Fleet Maintenance CNO Maintenance
Submarines: 20 (>90% of workload) LOS ANGELES and VIRGINIA Class SSN’s 17 Homeported at Pearl Harbor 3 Homeported at Guam
Surface Combatants: 11 (<10% of workload)
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
0
20
40
60
80
100
120
140
160
180
200
220
18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 78 79 81
Age
No.
of C
ivilia
ns
Blue CollarWhite Collar SupportEng/Techs
Total Employees: 4380Average Age: 44 years
Data date: 3/4/10
Total Employees: 4380Average Age: 44 years
Retirement EligibleBlue CollarWhite CollarEngineers & Techs
Civilian Workforce DemographicsCivilian Workforce Demographics
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Formula For Success
People + Process + Environment = SuccessI Care
Can Do
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
FY10 Business Plan
We are a learning Shipyard
Improve productive capacity
Achieve VA Class maintenance excellence
Modernize facilities and equipment
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Business Plan Execution Tools
Back to Basics
Manage the workday
Align Shipyard to support waterfrontCritical Systems CurvesProject Story BoardsRFID Manning (M-Curves)
Adherence to Baseline Project Management Plan
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Coaching and Mentoring
Project Deck Plate and Shop 31
Achieve sustainable operating rhythmBoardwalks – Senior leaders on the deck plateCrew Talks – Engaging the front lineSupervisor Coaching – Improve supervisor behaviors and
performance
Business Plan Execution Tools
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Application of Leanto Project Management / Execution
Disciplined Metrics Use
Rigorous Self-Assessment Process
Linkage from Project Level to Supervisor
Moonshine – PEP Andon
Shop 31 Material Envelope
Interim (Likert) Metrics to Supervisor Level
Business Plan Execution Tools
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Learning Organization
Learning Organization DisciplinesApplication to Work Planning / Execution
Learning Cells Communities Of Practice (CoP)
TALK 201 Eight (8) CoPs Operating
Mentoring And Coaching
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
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CoP Handbook
Shipyard Performance Improvement Office
COMMUNITIES OF PRACTICEHANDBOOK
STANDARD OPERATING PROCEDUREPHNSY&IMF SOP 100PI-001
Revision A30 September 2010
PEARL HARBOR NAVAL SHIPYARD ANDINTERMEDIATE MAINTENANCE FACILITY
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Eight CoPs Operating
Facility/EquipmentManagement
Project Testing
Electrical
Water Processing
Dual Media Discharge Hull/Tanks/Structures
Mechanical
Test Equipment
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Constellation Of CoPs
CoPMechanical
CoPHull -
Tanks -Structures
CoPElectrical
CoPNuclear
Test Equipment
A constellation of CoPs that drive improved project performance and
therefore, improved SY performance.
Project Teams
CoPDMD
Work Work
Behavior
Knowledge
Management
Process
Performance Improve
X
X
X
X
X
X
X X
X
RAPID IMPROVE PLAN
SCHEDULE
PROJECT MEETING & ACCOUNTABILITY
CoPProject Testing
Feedback Loop
SYSTEMIC STRUCTURE CHANGES NEEDED:
KM Strategyand Experience
= O.U.R. SHIPYARD SUCCESS
CoP - Facilities and Equipment Management
Project Learning Center
PEOPLE + WORK ENVIRONMENT + PROCESS
LEAN LO KM
CoPWater
Processing
Work
Work
Performance Improvement Events
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Mechanical CoP Performance
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Mechanical CoP Performance
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Our Performance Targets
Strategy Map
Normalization Template
Linked To MeasuresProcess Improvement Schedule
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Pearl Harbor Naval Shipyard and IMFPearl Harbor Naval Shipyard and IMF
100422
Chicago 10 PFCW Production Work Only
0.75
0.80
0.85
0.90
0.95
1.00
1.05
1.101 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 53 55 57 59
Week of Availability
CP
Chicago 10 PFCW Avg DMP
This represents over 21,400 mandays
saved
Performance Improvement ResultsC
P
This Represents Over 21,400 Man-Days Saved
Chicago 10 PFCW
Avg. DMP
Chicago 10 PFCW Production Work Only
21100422
This concludes our brief.
Pearl Harbor Naval Shipyard – No Ka Oi