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    ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD

    (Department of Business Administration)

    HUMAN RESOURCE MANAGEMENT (8502)

    (MBA (2 / 3 Years)

    SEMESTER: AUTUMN 2012

    CHECKLIST

    This packet comprises the following material:

    1) Text Book

    2)Assignment No. 1 & 2

    3)Course Outline

    4)Assignment Forms (2 sets)

    5)Schedule for Submitting the Assignments

    In this packet, if you find anything missing out of the above-mentioned material, please

    contact at the address given below: -

    The Mailing OfficerMailing Section, Block # 28

    Allama Iqbal Open University,

    Sector H/8, Islamabad.

    Tel: (051) 9057611, 9057612

    Dr. M. Majid Mahmood Bagram

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    Course Coordinator

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    ALLAMA IQBAL OPEN UNIVERSITY, ISLAMABAD

    (Department of Business Administration)

    WARNING1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING THE

    ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD OF

    DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.

    2. SUBMITTING ASSIGNMENTS BORROWED OR STOLEN FROM

    OTHER(S) AS ONES OWN WILL BE PENALIZED AS DEFINED IN

    AIOU PLAGIARISM POLICY.

    ASSIGNMENT No. 1(Units: 14)

    Course: Human Resource Management (8502) Semester: Autumn 2012

    Level: MBA (2 / 3 Years) Total Marks: 100Pass Marks: 50

    Q. 1 (a) Quote discriminatory personnel management practices in recruitment,

    selection, promotion, transfer, layoffs, and benefits. (10)(b) Define and discuss diversity management. (10)

    Q. 2 Illustrate and explain each of the seven steps in the HR Scorecard approach to

    create human resource management systems. (20)

    Q. 3 (a) Discuss the nature of job analysis, including what it is and how its used.(10)

    (b) Explain the main techniques used in employment planning and forecasting.

    (10)

    Q. 4 (a) Explain and illustrate the problems to avoid in appraising performance. (10)

    (b) List and discuss the pros and cons of six appraisal methods. (10)

    Q. 5 (a) Explain the employees, managers, and employers career development

    roles. (10)

    (b) Discuss competency-based pay and other current trends in compensation.

    (10)

    GUIDELINES FOR ASSIGNMENT # 1

    The student should look upon the assignments as a test of knowledge, management skills,

    and communication skills. When you write an assignment answer, you are indicatingyour knowledge to the teacher:

    Your level of understanding of the subject;

    How clearly you think;

    How well you can reflect on your knowledge & experience;

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    How well you can use your knowledge in solving problems, explaining situations,

    and describing organizations and management;

    How professional you are, and how much care and attention you give to what youdo.

    To answer a question effectively, address the question directly, bring important related

    issues into the discussion, refer to sources, and indicate how principles from the course

    materials apply. The student must also be able to identify important problems and

    implications arising from the answer.

    For citing references, writing bibliographies, and formatting the assignment, APA format

    should be followed.

    ASSIGNMENT No. 2(Units 1-9)

    This assignment is a research-oriented activity. You are required to obtain information

    from a business/commercial organization and prepare a report of about 1000 words on

    the topic allotted to you to be submitted to your teacher for evaluation.

    You are required to select one of the following topics according to the last digit of your

    roll number. For example, if your roll number is P-3427180 then you will select topic # 0

    (the last digit): -

    Topics :

    0) Managing Talent

    1) Managing Globalization

    2) Pay for Performance3) Human Resource Planning

    4) Managing Demographic Workforce

    5) Managing Changes and Cultural Transformation6) Training Need Assessment

    7) Job Safety and Health

    8) HR Scorecard

    9) Employee Testing and Selection

    The report should follow the following format:

    0) Title page

    1) Acknowledgements

    2) An abstract (one page summary of the paper)3) Table of contents

    4) Introduction to the topic (brief history & significance of topic assigned)

    5) Practical study of the organization (with respect to the topic)

    6) Data collection methods

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    7) SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the

    topic assigned

    8) Conclusion (one page brief covering important aspects of your report)

    9) Recommendations (specific recommendations relevant to topic assigned)10) References (as per APA format)

    11) Annexes (if any)

    GUIDELINES FOR ASSIGNMENT # 2:

    1.5 line spacing

    Use headers and subheads throughout all sections

    Organization of ideas

    Writing skills (spelling, grammar, punctuation)

    Professionalism (readability and general appearance)

    Do more than repeat the text

    Express a point of view and defend it.

    WORKSHOPS

    The workshop presentations provide students opportunity to express their communication

    skills, knowledge & understanding of concepts learned during practical study assigned inassignment # 2.

    You should use transparencies and any other material for effective presentation. The

    transparencies are not the presentation, but only a tool; the presentation is thecombination of the transparencies and your speech. Workshop presentation

    transparencies should only be in typed format.

    The transparencies should follow the following format:0) Title page

    1) An abstract (one page summary of the paper)

    2) Introduction to the topic (brief history & significance of topic assigned)

    3) Practical study of the organization (with respect to the topic)

    4) Data collection methods

    5) SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the

    topic assigned

    6) Conclusion (one page brief covering important aspects of your report)

    7) Recommendations (specific recommendations relevant to topic assigned)

    GUIDELINES FOR WORKSHOP PRESENTATION:

    Make eye contact and react to the audience. Don't read from the transparencies orfrom report, and don't look too much at the transparencies (occasional glances are

    acceptable to help in recalling the topic to cover).

    A 15-minute presentation can be practiced several times in advance, so do that until

    you are confident enough. Some people also use a mirror when rehearsing as a

    substitute for an audience.

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    WEIGHTAGE OF THEORY & PRACTICAL ASPECTS IN ASSIGNMENT # 2 &

    WORKSHOP PRESENTATIONSAssignment # 2 & workshop presentations are evaluated on the basis of theory & its

    applicability. The weightage of each aspect would be:

    Theory: 60%

    Applicability (practical study of the organization): 40%

    HUMAN RESOURCE MANAGEMENT

    Course Outline (Code No. 8502)

    Unit-1: Introduction Human Resource Management

    1.1 Strategic Role of Human Resource Management:1.1.1 Importance of HR Management

    1.1.2 Line and Staff Aspects of HRM

    1.1.3 New HR Manager Proficiencies

    1.1.4 Need to Know your Employment Law

    1.1.5 HR Certification

    1.1.6 HR and Technology

    1.2 Strategic Human Resource Management and the HR Scorecard:

    1.2.1 Strategic Management Process

    1.2.2 Types of Strategic Plans

    1.2.3 Achieving Strategic Fit

    1.2.4 HR and Competitive Advantage

    1.2.5 HR Scorecard Approach

    Unit-2: Recruitment and Placement

    2.1 Job Analysis:2.1.1 Nature of Job Analysis

    2.1.2 Methods of Collecting Job Analysis Information

    2.1.3 Writing Job Descriptions

    2.2 Personnel Planning and Recruiting:

    2.2.1 Planning and Forecasting

    2.2.2 Know your Employment Law

    2.2.3 Internal and External Sources Of Candidates

    2.2.4 Recruiting a More Diverse Workforce

    2.3 Employee Testing and Selection:2.3.1 Basic Testing Concepts

    2.3.2 Types of Tests

    2.4 Interviewing Candidates:

    2.4.1 Types of Interviews

    2.4.2 Designing and Conducting the Effective Interview

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    Unit-3: Training and Development

    3.1 Training and Developing Employees:3.1.1 Orienting Employees

    3.1.2 Training Process:

    3.1.2.1 Strategic Context of Training

    3.1.2.2 Five-Step Training and Development Process

    3.1.2.3 Training, Learning, and Motivation

    3.2 Training Methods:

    3.2.1 On-the-Job Training

    3.2.2 Off-the-Job Training

    3.3 Evaluating Training Effort

    Unit-4: Performance Management and Appraisal

    4.1 Basic Concepts in Performance Appraisal and PerformanceManagement:4.1.1 Comparing Performance Appraisal and Performance

    Management

    4.1.2 Performance Management

    4.1.3 Defining Employee s Goals and Work Efforts

    4.2 An Introduction to Appraising Performance:

    4.2.1 Appraise Performance

    4.2.2 Realistic Appraisals

    4.2.3 Steps in Appraising Performance

    4.2.4 Graphic Rating Scale Method

    4.3 Appraising Performance: Problems and Solutions:

    4.3.1 Potential Rating Scale Appraisals Problems4.3.2 Avoiding Appraisal Problems

    4.4 Appraisal Interview

    Unit-5: Managing Careers

    5.1 Basics of Career Management:

    5.1.1 Careers Today

    5.1.2 Career Development

    5.2 Roles in Career Development

    5.3 Managing Promotions and Transfers:

    5.3.1 Making Promotion Decisions

    5.3.2 Handling Transfers

    5.4 Career Management and Employee Commitment:5.4.1 New Psychological Contract

    5.4.2 Commitment-Oriented Career Development Efforts

    Unit-6: Compensation

    6.1 Establishing Strategic Pay Plans:

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    6.1.1 Steps in Establishing Pay Rates

    6.1.2 Pricing Managerial and Professional Jobs

    6.1.3 Competency-Based Pay

    6.2 Pay for Performance And Financial Incentives:6.2.1 Money and Motivation

    6.2.2 Employee Incentives and Recognition Programs

    6.2.3 Incentives for Managers and Executives

    6.2.4 Team/Group Variable Pay Incentive Plans

    6.2.5 Organization-Wide Variable Pay Plans

    6.3 Benefits and Services:

    6.3.1 Benefits Picture Today

    6.3.2 Pay for Time not Worked

    6.3.3 Insurance Benefits6.3.4 Retirement Benefits

    6.3.5 Flexible Benefits Programs

    Unit-7: Labor Relations and Collective Bargaining

    7.1 Labor Movements:

    7.1.1 Brief History of Unions

    7.1.2 Role of Unions

    7.2 Unions and Law

    7.3 Collective Bargaining Process:

    7.3.1 Collective Bargaining

    7.3.2 Good Faith

    7.3.3 Negotiating Team

    7.3.4 Bargaining Items

    7.3.5 Bargaining Stages

    7.3.6 Bargaining Hints7.3.7 Impasses, Mediation, and Strikes

    7.3.8 Contract Agreement

    7.4 Grievances:7.4.1 Sources of Grievances

    7.4.2 Grievance Procedure

    7.4.3 Guidelines for Handling Grievances

    7.5 Union Movement Today and Tomorrow

    Unit-8: Ethics, Justice, Safety and Health Issues

    8.1 Ethics and Fair Treatment at Work:

    8.1.1 Meaning of Ethics

    8.1.2 Ethics and Law8.1.3 Ethics, Fair Treatment, and Justice

    8.2 Ethical Behavior at Work

    8.2.1 Individual Factors

    8.2.2 Organizational Factors

    8.2.3 Boss`s Influence

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    8.2.4 Ethics Policies and Codes

    8.2.5 Organization`s Culture

    8.3 Role of HR Management in Fostering Ethics and Fair Treatment:

    8.3.1 Treating Employees Fairly8.3.2 HR Ethics Activities

    8.4 Safety Laws

    8.5 Management Commitment and Safety

    8.6 Preventing Accidents

    8.7 Work-Place Health Hazards Problems and Remedies

    Unit-9: Managing Global Human Resources

    9.1 HR and Internationalization of Business:

    9.1.1 HR Challenges of International Business9.1.2 Inter-Country Differences impact on HRM

    9.2 Global Differences and Similarities in HR Practices:

    9.2.1 Personnel Selection Procedures9.2.2 Purpose of Performance Appraisal9.2.3 Training and Development Practices

    9.3 Staffing The Global Organization:

    9.3.1 International Staffing

    9.3.2 Off-Shoring

    9.3.3 Values and International Staffing Policy

    Recommended Books:

    Dessler, G. (2010).Human Resource Management. UK: Pearson/Prentice-Hall.

    Legge, Karen. (2008). Human Resource Management. Rhetoric and Realities, UK:

    Pearson/Prentice-Hall.

    Armstrong, Michael. (2010). A Handbook of Human Resource Management. UK:McGraw Hill.

    Cascio, W. (2010).Managing Human Resources. UK: McGraw Hill.

    Sims, R. (2009). Organizational Success through Effective Human Resources

    Management. London: Quorum Books, Westport.

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