The Thogomelo Project

CommuniCaTion ProToCol January 2012

monitoring and Evaluation (m&E) officer is responsible for:

• collecting and collating M&E data; • reporting project results to partners, e.g. learners reached, district coverage, etc; and• providing feedback to partners on data collection and responding to any reporting requirements.

Rene Diane Health and Development Africa M&E Officer rene.diane@hda.co.za / 087 310 5000

administration and Finance officer is responsible for:

• team travel logistics; • financial reports; and• material dissemination; • management of TSP contracts.• project administration;

Samantha Cutshwa Health and Development Africa Administration Officer samatha.cutshwa@hda.co.za / 087 310 5000

Training Service Providers are responsible for:• ensuring effective selection of learners with DSD according to selection criteria;• providing and supervising facilitators, assessors and moderators;• arranging all the training-related logistics, e.g. venue, training, equipment, provision of training materials,

catering, transport and accommodation for learners;• accreditation process; and• project reporting.

Training Service Providers (TSPs)

Eastern Cape Philippi Trust PSS Liezl Cromwell liezl@philippitrust.co.za / 021 852 7659Childline SA CP Joan van Niekerk joanvn@childlinesa.org.za / 031 207 9108

Free State Naledi Hospice PSS Dikeledi Leinaeng amtraining@naledihospice.co.za / 051 433 4462 Gauteng Khanya Family Centre PSS & SS Sibongile Tloubatla sam.tloubatla@gepf.co.za / 011 905 5885

Family South Africa CP Elizabeth van der Merwe lizafamsa@telkomsa.net / 015 307 4833KwaZulu-Natal Aids Foundation SA PSS Nomusa Nxumalo nomusa@aids.org.za / 031 277 2700

Childline SA CP Reshma Singh training2@childlinesa.org.za / 031 207 9108 Limpopo Family South Africa PSS & CP Elizabeth van der Merwe lizafamsa@telkomsa.net / 015 307 4833

Far North Community Care and Development PSS Nthambeleni Ramanyimi fnccd@mweb.co.za / 015 962 4833Mpumalanga Childline SA CP Joan van Niekerk joanvn@childlinesa.org.za / 031 2079108North West Ragoga Support Services PSS Sam Sehloho ragoga@myconnection.co.za / 018 462 1810 Northern Cape Glicam Trading Enterprise PSS Felicity Bosman felicity@webmail.co.za / 053 831 4516 Western Cape Elgin Learning Foundation PSS Sallvon Fransman worsie@elf1.co.za / 021 848 9413

Philippi Trust PSS Liezl Cromwell liezl@philippitrust.co.za / 021 852 7659

HCBC organisations, including CCGsHCBC organisations are responsible for:• assisting with learner selection;• communicating with learners; and• making time available for learners to complete assessment activities in the workplace.

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The Thogomelo Project

CommuniCaTion ProToCol January 2012

The communication protocol outlines communication channels between, and roles and responsibilities of, the Thogomelo team, various levels of the Department of Social Development (DSD), training service providers (TSPs), home and community based care (HCBC) organisations and Thogomelo learners.

By ensuring that matters are directed to the correct person, the protocol enables quick responses and effective support for project partners. The DSD provincial coordinators oversee the project strategy in the province. The Thogomelo provincial coordinators are the central contact in each province for all enquiries related to project implementation – the provincial work plan, TSP contracts, budget and scope of work, training materials and accreditation. The TSPs address all enquiries related to the training cycle – selection, orientation day, logistics, training dates and programme, assessment, moderation and verification.

Important communications, such as minutes of meetings, decisions taken and action points, should be recorded in writing, addressed to the person responsible, and copied to their manager and the provincial DSD partner.

Purpose of the protocol

Stakeholder diagram depicting all parties involved in the Thogomelo Project

Thogomelo Director

Training Service Providers (TSPs)

Home Community-Based Care (HCBC) Organisations, including Community Caregivers (CCGs)

Thogomelo Team Leader: Psychosocial Support

Thogomelo Team Leader: Research

National DSD Provincial DSD District DSD

Finance & Admin OfficerM&E OfficerProvincial CoordinatorNational Coordinator

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Department of Social Development (DSD)national DSD officials are responsible for:

• aligning the Thogomelo Project to the objectives of the national DSD capacity development and child protection strategy;

• building provincial DSD capacity to develop and operationalise a strategic plan to enhance community caregiver capacity and child protection responses at district level (in line with the Children’s Act and other legislation); and

• reporting project results and impact to senior officials within national and provincial DSD to enhance buy in and sustainability of the project; ensuring that annual provincial implementation plans (PIPs) are approved by decision makers in the provinces’ heads of departments (HODs).

roles and responsibilities of stakeholders

National HIV/AIDS DirectorateJohanna de Beer Director: Care and Support johannadb@socdev.gov.za / 012 312 7309Lentswe Mokotedi Deputy Director: Capacity Building lentswem@socdev.gov.za / 012 312 7103Tendani Nematandani Assistant Director: Capacity Building tendanin@dsd.gov.za / 012 312 7102

National Children’s DirectorateMusa Ngcobo Mbere Director: Child Abuse, Neglect and Exploitation musam@dsd.gov.za / 012 312 7948Stefanie Scholtz Social Work Policy Manager: Child Abuse, Neglect and Exploitation stefanies@dsd.gov.za / 012 312 7605Sanmarie Lotter Social Work Policy Developer: Child Abuse, Neglect and Exploitation sanmarie.lotter@socdev.gov.za / 012 312 7296

Provincial DSD officials are responsible for:

• integrating the Thogomelo Project into the existing provincial capacity development strategy;

• developing and executing the annual provincial workplan for community caregiver and child protection capacity development;

• liaising with national DSD to ensure provincial HOD approval of the annual Provincial Implementation Plan;

• managing and monitoring the project in the province according to the Quality Management Framework (QMF) developed by the Thogomelo Project; and

• supporting implementation at district level through quality assurance of TSPs (in conjunction with the Thogomelo Project).

Provinces HIV/AIDS Directorate: coordinators details Children’s Directorate: coordinators detailsEastern Cape Ntombentle

Magazintombentle.magazi@socdev.ecprov.gov.za 040 608 5847

Sithembele Nyambali

sithembele.nyambali@socdev.ecprov.gov.za 040 635 2774

Free State Dithuso Monare monared@socdev.fs.gov.za 051 409 0668

Makgotso Mosethla

makgotso@socdev.fs.gov.za 051 409 0590

Gauteng Bongi Buthelezi mabo.buthelezi@gauteng.gov.za 011 355 7877

Cynthia Diremelo cynthia.deremelo@gauteng.gov.za 011 355 7840

KwaZulu-Natal Ntokozo Nala ntokozo.nala@kznsocdev.gov.za 033 264 2086

Nokuthula Mpofu nokuthula.mpofu@kznsocdev.gov.za 033 264 2062

Limpopo Agnes Nkuna agnes.nkuna@dhsd.limpopo.gov.za 015 293 6167

Fiona Modikwa fiona.modikwa@dhsd.limpopo.gov.za 015 293 6175

Mpumalanga Cecilia Mazibuko

Ceceliama@social.mpu.gov.za 013 766 3178

Nomuzi Mkhabela

nomuzim@social.mpu.gov.za 013 766 3156

North West Masego Mekgwe

mekgwem@nwpg.gov.za 018 388 1662

Mamotshabi Paai mpaai@nwpg.gov.za 018 388 2022

Northern Cape Pam Hendricks phendricks@nwpg.gov.za 053 874 9124 / 053 874 9227

Masego Thapelo -Phemelo

mphemelo@ncpg.gov.za 053 874 9228 / 053 874 9106

Western Cape Nomfundo Nabela

Nnabela@pgwc.gov.za 021 483 4016

Nomfanelo Hokongwana

nhobongwana@pgwc.gov.za 021 483 6135

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Thogomelo Project Director is responsible for:

• overall project strategy;• financial management and budget allocation to achieve strategic objectives;• contract management and accountability to USAID liaison with national DSD;• technical support to team leaders;• public relations; and• partner liaison.

The Thogomelo Project Team

District DSD officals are responsible for:

• identifying HCBC organisations who would benefit from the training / capacity building;• selecting learners in conjunction with provincial DSD;• communicating decisions to TSPs;• providing support to TSPs to implement training at district level, e.g. recommending or assisting in sourcing

training or learner support venues;• monitoring and quality assuring training in conjunction with provincial DSD according to Thogomelo

Quality Management Framework; • ensuring that the learning outcomes are embedded at district and local level in HCBC organisations; and• ensuring that all HCBC organisations support their learners during the training process.

Naomi Hill Health and Development Africa Thogomelo Project Director naomi.hill@hda.co.za / 087 310 5000

Thogomelo Team leaders are responsible for:

• child protection and psychosocial wellbeing strategy; and• reporting on the impact of the Thogomelo Project, e.g. learners reached per province, district coverage, etc.

Rita Muyambo Aids Alliance Team Leader: Psychosocial Support rmuyambo@aidsalliance.org / 087 310 5000Tshego Bessenaar Health and Development Africa Team Leader: Research & Evaluation tshego.bessenaar@hda.co.za / 087 310 5000

The national Training Coordinator is responsible for:

• national capacity development of TSPs;• issues of TSP contracts; and• overall project liaison with the Health and Welfare SETA (HWSETA) on accreditation-related issues.

Candy Msimang Health and Development Africa National Training Coordinator candy.msimang@hda.co.za / 087 310 5000

Provincial Training Coordinators are responsible for:

• development and monitoring of implementation of the provincial implementation plan and budget;• oversight of the TSP quality assurance visits;• updates on HWSETA and accreditation-related issues; and• management of TSP sub-contracts with HDA including queries on payment of invoices.

Sbusiso Malope Health and Development Africa

Provincial Training Coordinator• Eastern Cape • Limpopo • North West• KwaZulu-Natal • Mpumalanga

sbusiso.malope@hda.co.za 087 310 5000

Candy Msimang* Health and Development Africa

National Training Coordinator• Free State • Northern Cape• Gauteng • Western Cape

candy.msimang@hda.co.za

087 310 5000

* The National Training Coordinator takes on the responsibility of certain provinces

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