This Is Commerzbank...This presentation contains forward-looking statements. Forward-looking statements are statements that are not historical facts; they include, inter alia, statements

Commerzbank AG | Group Communications | Frankfurt, 5 August 2020

This Is Commerzbank An Overview

Agenda

Commerzbank AG | Group Communications | Frankfurt, 5 August 2020 1

1 Facts and Figures page 2 – 5

2 Board of Managing Directors page 6

3 Strategic Positioning page 7

4 Segments page 8 – 9

5 Brand page 10

6 Sustainability page 11

7 Digitalisation page 12

8 Diversity & Inclusion page 13

9 History page 14

A leading international commercial bank with a client-focussed portfolio

of financial services in two segments

Facts and Figures: an Overview


1 2 3 4 5 6 7 8

Corporate Clients

Digital

Enterprise

Enhancing

Efficiency

Focussed

Business Model

Private and Small-Business

Customers

9

Facts and Figures: Commerzbank’s Global Presence


1 2 3 4 5 6 7 8

● Shanghai

● Hong Kong

● Melbourne

●

●

●

●

●

● Taipeh

●

●

● Beirut

● Kuala Lumpur

● ●

● Tashkent ●

● ●

● Baku

● ● Lagos

● Luanda

● Johannesburg

● Abidjan

● Cairo

São Paulo

● Buenos Aires

● Caracas

● Seoul

● Dhaka

Addis Abeba

Beijing

Tokyo

Ho Chi Minh City

Jakarta

Singapore

Dubai Mumbai

Bangkok

Tbilisi

Bagdad Ashgabat

Almaty

Frankfurt ● New York

● branches

● subsidiaries

● representative offices

Approximately 800 branches going forward in

Germany

6 material subsidiaries, 20 operational foreign

branches, and 31 representative offices inter-

nationally

London •

• •

• •

•

•

• •

•

• • •

•

•

• •

Paris

Milan

Luxemburg

Brussels

Zurich

Amsterdam

Vienna

Prague

Bratislava

Belgrade Zagreb Bucharest

• Kiev

Budapest

• Minsk

• Istanbul

• Brno

Hamburg

Warsaw

• Saint Petersburg

• Madrid • Barcelona

London

Panama City ●

Moscow •

9

Facts and Figures: Highlights


1 2 3 4 5 6 7 8

Germany Europe Digital

Top rankings in the bond market

Approximately 11.5 million private

and small-business customers

With approximately 800 branches

going forward, one of the densest

networks in Germany

Top ranking for equity research and

sales

Market leader for SMEs

One sole IT platform workable for

all channels and clients

With approximately 30% market

share: the leading bank in pro-

cessing German foreign trade

Commerz Ventures

Start-up Garage

Safety guarantee for online and

mobile banking services

Quickest service to open a bank

account online

“Neugelb” Digital Agency

Digital Campus

Main Incubator

Sector know-how due to penetration

of German key industrial sectors

One of the leading providers of

trade services within the eurozone

Important contact for wealth

management and small-business

customers

9

mBank: preferred business partner

for German corporates in Poland

Mobile payment with Apple Pay and

Google Pay as well as Garmin Pay

and Fitbit Pay

Shareholder structure

as of June 2020

Facts and Figures: Selected Group Financial Figures


1 2 3 4 5 6 7 8

Figures

Operating result

(in €m)

Consolidated profit

(in €m)1)

Total revenues

(in €m)

CET 1 ratio (%)3)

Op. RoTE (%)

Cost income ratio

op. business (%)2)

2,129 8,639 2,273

309 1,253 205

279 681 220

77.1 78.3 70.4

12.9 13.4 13.4

4.7 4.7 2.9

Q2 2019 FY 2019 Q2 2020

Employees

1) Attributable to Commerzbank shareholders and investors in additional equity components. 2) Includes compulsory contributions. 3) Includes net results reduced by dividend accrual where applicable and

potential (fully discretionary) AT 1 coupons.

30 Jun 2019

48,644

30 Jun 2020

48,512

31 Dec 2019

9

47,549

Institutional Investors Private Investors Federal Republic of Germany Cerberus Capital Group Blackrock Norges Bank

< 5% > 3% > 3%

> 5%

> 15%

~ 20%

~ 51%

Board of Managing Directors


2 3 4 5 6 7 8 1

Group Management

Private and

Small-Business

Customers

Segment

Corporate

Clients

Segment

Group

Services

Martin

Zielke

Chairman

Dr. Marcus

Chromik

Chief

Risk

Officer

Dr. Bettina

Orlopp

Chief

Financial

Officer

Sabine

Schmittroth

Human

Resources

Customer

Process & Data

Management

Compliance

Michael

Mandel

Roland

Boekhout

Jörg

Hessenmüller

Chief

Operating

Officer

9

Strategic Positioning: “Commerzbank 5.0”


2 3 4 5 6 7 8

Banking: digital, personal,

responsible

Private and Small-

Business Customers

1

With “Commerzbank 5.0”, we are putting our business

on a sustainable footing in order to actively take

chances in the market. We are further developing our

business model in a very focussed way, are forcing

digitalisation, and are increasing our efficiency.

Until 2023, the Bank will be investing an additional

€750 million in digitalisation, IT infrastructure, and

growth

“Mobile first” strategy

and present all over

Germany

Corporate Clients

Long-term business

partner in Germany and

abroad with an intelli-

gent mix of credit and

capital market pro-

ducts

9

Segments of Commerzbank: Private and Small-Business Customers


2 3 4 5 6 7 8 1

With approximately 11.5 million customers: one of the

leading banks for private and small-business customers in

Germany

One sole IT platform workable for all channels and clients

Distinct “Mobile first” strategy

Approximately 800 branches going forward: one of the

densest branch networks in Germany

Strong focus on wealth management and small-business

customers

Pooling of digital competences through planned integration

of Comdirect

Until end of 2023: goal of more than 1 million net new

customers

Revenues

Op. result

€m Q2 2019

1,222

248

FY 2019 Q2 2020

4,909 1,194

841 112

9

Segments of Commerzbank: Corporate Clients

Commerzbank AG | Group Communications | Frankfurt, 5 August 2020 1) Europe, Middle East, and Africa. 9

2 3 4 5 6 7 8 1

No. 1 in financing SMEs in Germany

More than 100 locations in Germany, almost 50 hubs

worldwide

Strong linkage of our expertise in corporate banking

and capital markets

Approximately 30% market share: Commerzbank is the

leading bank in processing German foreign trade

Leading provider of risk hedging solutions for corpo-

rate clients

Top rankings in the European bond market and a top 10

position in EMEA1) for syndicated loans

Revenues

Op. result

€m Q2 2019

776

21

FY 2019 Q2 2020

3,241 791

326 –89

9

The Commerzbank Brand


1 2 3 4 5 6 7 8

Fair, competent,creating, discovering

– these are the attributes of the Commerzbank brand

Our brand promise:

The bank at your side

Commerzbank is

partner of the German

Football Association

(Deutscher Fußball-

Bund, DFB)

9

Sustainability


2 3 4 5 6 7 8 1

1) Environmental, Social, Governance. 2) In comparison to 2007.

Selected ratings and indices:

CDP: B

ISS Oekom: Prime (C)

MSCI ESG: A

Sustainalytics: Top 15% (Banks)

23.4/100 points (medium risk)

Listed in Corporate Knights’ “Global

100 Most Sustainable Corporations

in the World Index” since 2019

Environment

and society

› Climate strategy:

–70% CO2 goal

achieved by end

of 20182)

› Support for popular sports

Markets

and clients

› Bank for energy

transition

› Sustainability to

be enhanced in

loan portfolio

Targets: Enhance sustainability in the core business

Sharpen the profile as active part of society

Sustainable corpo-

rate governance

› Enhanced culture

of integrity

› Review of

transactions

on ESG1) risks

Responsible partner for a sustainable economic and social development

9

Negligible Low High Severe

0–10

Medium

40+ 30–40 20–30 10–20

Digitalisation

12

Digital strategy

and cluster delivery

organisation:

comprehensive

objectives

› Develop and implement

new functionalities

› Modernise IT architec-

ture

› Professionalise technol-

ogy foundations

› Expand skills and capac-

ities

› Ensure operational

stability

Selection of already introduced digital offers for

Private Customers, Small-Business Customers, and Corporate Clients

Private Customers Small-Business Customers Corporate Clients

Banking App

› Financials under control

– anytime, anywhere

› All important banking

activities on the move

Digital Consumer Loan

› From the loan request to

the contract in less than

10 minutes

Apple Pay/Google Pay

› No need to search for

credit cards oder cash

any more

› Payments made easy

via Apple Pay and

Google Pay

Partner Platform

› Exclusive offers for entre-

preneurs: solutions of-

fered by strong partners

Digital Leasing

› When making operational

purchases: go easy on

equity capital

Succession Portal

› Securing a life’s work:

Who is best suited as

successor?

API Banking

› Standardised interfaces

between platforms and

applications (Application

Programming Interface)

Pay-per-Use Loan

› Data-based loan with flex-

ible repayment rates in

order to adjust rates in

relation to capacity of fi-

nanced investment goods

FX-Live Trader

› Allows for quick and cost-

effective trading on real-

time trading

platforms


1 2 3 4 5 6 7 8 9

Diversity & Inclusion: Living Diversity and Shaping Fair Cooperation

13

1 2 3 4 5 6

We take on social responsibility – which our employees, clients, and

business partners benefit from

We are committed beyond

Commerzbank:

Signee and member of the Diversity

Charta

Co-founder and council of the foun-

dation Prout@Work

Signee of the United Nations’

Women’s Empowerment Principles

Member of “Unternehmensforum

e. V.” for the inclusion of individuals

with disabilities

Identifying and

fostering potential

› 32.5% women in man-

agement positions

› Employees from

119 nations

› 5.7% employees with

severe disability

Facilitating work-life

balance

› Child care offers

› Flexible working time

models

› Mobile working

Supporting commit-

ment

› Support for employ-

ees providing care

for relatives

› 1,500 employees in

7 networks

Our corporate culture includes everyone – irrespective of

age, gender, provenance, disabilities, religion, or sexual

orientation


9 7 8

History: International Bank with 150 Years of Tradition


1 2 3 4 5 6 7

2020 150 years of Commerzbank

50 years of Commerzbank Foundation

2016 1 May: Martin Zielke new Chairman of the Board

2013 Final redemption of the silent participation

of the Financial Market Stabilisation Fund

(Finanzmarktstabilisierungsfonds, Soffin)

2011 Integration of Dresdner Bank completed

2009 Financial market crisis

2008 Announcement of the merger with Dresdner

Bank

1995 Foundation of Comdirect: launch of Commerz-

bank’s direct banking business

1940 New name: Commerzbank

1870 Foundation of Commerz- und Disconto-Bank in

Hamburg, Germany

8 9

Disclaimer


This presentation contains forward-looking statements. Forward-looking statements are statements that are not historical facts;

they include, inter alia, statements about Commerzbank’s beliefs and expectations and the assumptions underlying them.

These statements are based on plans, estimates, projections and targets as they are currently available to the management of

Commerzbank. Forward-looking statements therefore speak only as of the date they are made, and Commerzbank undertakes

no obligation to update any of them in light of new information or future events. By their very nature, forward-looking statements

involve risks and uncertainties. A number of important factors could therefore cause actual results to differ materially from those

contained in any forward-looking statement. Such factors include, among others, the conditions in the financial markets in

Germany, in Europe, in the United States and elsewhere from which Commerzbank derives a substantial portion of its revenues

and in which it holds a substantial portion of its assets, the development of asset prices and market volatility, potential defaults of

borrowers or trading counterparties, the implementation of its strategic initiatives and the reliability of its risk management

policies.

In addition, this presentation contains financial and other information which has been derived from publicly available information

disclosed by persons other than Commerzbank (“external data”). In particular, external data has been derived from industry and

customer-related data and other calculations taken or derived from industry reports published by third parties, market research

reports and commercial publications. Commercial publications generally state that the information they contain has originated

from sources assumed to be reliable, but that the accuracy and completeness of such information is not guaranteed and that the

calculations contained therein are based on a series of assumptions. The external data has not been independently verified by

Commerzbank. Therefore, Commerzbank cannot assume any responsibility for the accuracy of the external data taken or derived

from public sources.

Documents

This Is Commerzbank...This presentation contains forward-looking statements. Forward-looking statements are statements that are not historical facts; they include, inter alia, statements