This is an A-Z guide of MediaCityUK, containing useful information to both staff and students. Typical

information includes travel advice, catering facilities and how to book rooms and equipment.

A

- Access

The University is introducing a single card system, all staff and students of the University are

provided with the single card ID and access card. As the ground floor of MediaCityUK is open to

all students and the general public, the single card is only operational in staff areas and teaching

spaces. All staff and students must have their single ID card clearly visible at all times. You

will need this card to access rooms you have booked for timetabled events or meetings. If you

have booked out a room or studio you will only be granted access for the duration of your

booking.

The staff areas on floors 2 and 3 are gated off and your single card will allow you access into

this. If you are meeting visitors or students you will need to arrange for suitable access to

controlled spaces or to use the open meeting areas.

The single card will allow you to access your printing from any printer in the building.

Students will be issued with single cards at registration and will then liaise with Student Life.

- Address

Organisation Professor Smith

Building Name University of Salford (working name)

Thoroughfare Name Pink

Locality MediaCityUK

Post Town SALFORD

Postcode M50 2HE

- Announcements – any daily communication will be displayed on the plasma screens.

- Assignment submission – There will be a drop box facility for handing in assignments on the

mezzanine area of the 1st floor. Details of the assignment submission process are available to

students via MediaCityUK website and via the Student Support Desk.

- Audio post-production – see post-production

- Audio Visual Equipment – If you require AV equipment please contact ITS on 0161 295 2444.

B

- Baby feeding – baby feeding facilities are located on the 3rd floor

- Bicycles – see Travel Links/info

- Bins – see Environment

- Booking rooms

Within MediaCityUK the University has bookable areas. A full list of these will be made available

on the University intranet. It will be possible to book the meeting rooms and studios via the

university intranet. For conference bookings please contact the events team.

- Breakout area – breakout areas and vending facilities are located on the 2nd and 3rd floor.

C

- Calendar using Microsoft Outlook

All staff using the MediaCityUK facility on a permanent or semi permanent basis are required to

use their Microsoft Outlook calendars and make these calendars available for viewing by the

Academic Administration team and the Student Support Team. This will enable the team to deal

with queries quickly and send viable meeting requests to staff as required.

- You are expected to keep your Outlook diary up to date and regularly check for meeting

requests. If you wish to allocate specific blocks of time in your Outlook diary for student access,

please indicate this clearly in your calendar.

- Camera hire – see equipment hire

- Campus map – available separately via the university website

- Canteen – see Catering and hospitality

- Car parking – see Travel Links/info

- Careers Service

A section of the library on the second floor will be devoted to careers information provided by

Student Life’s Careers & Employability, where there will be electronic resources and leaflets

available to take away. A programme of careers related events will also be scheduled

throughout the year at the MediaCityUK site.

- Cash machines – Cash machines are located in the Lowry Outlet Mall and the Lowry Theatre

- Catering and hospitality

Please ensure you are considerate of other users e.g. disposing of out of date food and cleaning

up after yourself etc. Eating and drinking is only permitted within social areas and the ground

floor cafe. Eating and drinking is not allowed in meeting rooms or pods. No drinking at

workstations, with the exception of water.

There is also a cafѐ service on the ground floor, where you can purchase hot and cold drinks,

snacks, sandwiches etc.

Refreshments are also available via vending machines on other floors.

- CCTV

CCTV coverage will be monitored at all times and includes the external perimeter. All outside

public areas will be monitored by Peel Media.

- Clear desk policy

Personal possessions should not be left on desks at the end of your working day – this includes

photographs, potted plants etc. Periodic checks will be made to ensure this becomes the

normal way of working. Personal lockers are provided for staff to store personal possessions,

for further information please see storage.

- Collaboration spaces – see meeting rooms

- Computers – see IT Equipment

- Conference rooms – see meeting rooms

- Control room – Control rooms are available for the TV studios, radio studios, sound and video

facilities as well as the Digital Performance Lab.

- Courses - Listed below are the courses running during the Academic Year 2011/2012

Undergraduate Courses

BSc (Hons) Audio Technology

BA (Hons) Animation

BA (Hons) Combined Journalism

BSc (Hons) Computer Networks

BSc (Hons) Computer & Video Games

BSc (Hons) Digital Broadcast Technology

BA (Hons) Film Studies (pathway to Film Studies with Scriptwriting)

BA (Hons) Journalism (pathways to Multimedia; News; Broadcast; Joint: Journalism and English)

BA (Hons) Journalism & Broadcasting

HND Media Production

BSc (Hons) Media Technology (2 pathways: Operational Engineering & System Design; Mobile and Internet TV for Broadcast and Network Systems)

BSc (Hons) Multimedia & Internet Technology

BSc (Hons) Professional Broadcast Technique

BSc (Hons) Professional Sound & Video Technology

BA (Hons) TV and Radio

Postgraduate Courses

MA Animation

MSc Animation

MSc Audio Production

MA Children’s Digital Media Production

MSc Computer Science

MA Creative Technology

MA Creative Writing: Innovation and Experiment

MSc Databases & Web Based Systems

MSc Data Telecommunications & Networks

MA Digital Performance

MA Fiction Film Production

MA Film & TV Post Production

MA Film Screenwriting

MA Journalism (pathways to News; Broadcast; Sport; Online)

The Salford MBA

MSc Professional Sound & Video Technology

MA Social Media

MA TV & Radio Scripting

MA TV Documentary Production

MA Wildlife Documentary Production

D

- Desk labelling and numbering – all permanent members of academic staff are allocated a desk

with an odd number, non permanent members of staff are able to hot desk and use any desk

with an even number.

- Digital library – the concept of the Digital Library includes the shift from print to electronic

material where possible, the discovery of resources both print and electronic and the support

needed to access those resources. Support can include induction, information literacy sessions

and ICT training. The majority of the learning materials (film, audio, books, journal articles)

required for those modules taught at MediaCityUK are available digitally via the Library’s

resource discovery tool – SOLAR. Assistance using the Digital Library can be sought at the

student support desk on the first floor.

- Digital Performance Lab

This experimental performance space combines the technology of a TV studio, the excitement of

live theatre with the visual experience of immersive cinema in a double-height space. Its

technical infrastructure is that of a black box theatre, hard-wired over a grid at floor and ceiling

levels, controlled from a fully equipped flexible control room with verbal connection via a digital

intercom system. The space is particularly suited to research-led practice in creative media and

new forms of digitally enhanced performance.

- Largest HD Screen in Europe

- The extensive fibre optic and digital network infrastructure within the DPL will allow

multiple high speed HD video and audio connections throughout the space with access to

multicast enabled video conferencing technology

- Black box theatre with fully equipped control room

- Multi-use space that can be used for computer games, animation, dance etc. It can

accommodate specialist teaching, live performance and creative technology installations

See Specialist spaces

- Disabled access

The University’s policy on Equality and Diversity applies to all buildings including MediaCityUK.

Facilities for disabled staff, students and visitors are located within the building. There are

disabled toilets on every floor and all floors are accessible by lift.

If you require any further assistance please contact the reception desk or use the normal

channels e.g. Student Life.

At MediaCityUK disabled parking is available within the public car parks – for further information

please see Travel links/ info.

- Dressing room – there is a dressing room available next to the Digital Performance Lab. For

more information, see Digital Performance Lab.

- Dubbing theatre – the dubbing theatre is located on the second floor

E

- Editing suites – the video editing suites are available on the 2nd floor.

- Three Craft edit suites 230-232 – Reminiscent of craft edit suites found in any post-production

house in the UK, creating programmes such as ‘Dragon’s Den’

- Smoke Room – Smoke is a worldwide industry finishing software that is used on multiple adverts

and TV.

- Nuke Rooms – Nuke is an award winning compositing software used on multiple feature films

such as Avatar, Tron Legacy, Harry Potter and many many more.

- DaVinci Resolve is a colour finishing tool which is used to grade multiple TV Programmes such as

Waterloo Road

- Potential for professional editors to collaborate with students and to use the facilities

See Specialist Spaces

- Egg, The

An open and fully accessible space on the ground floor, that enables students and the public at

all levels to view and engage the innovative research going on in the university. It also has

potential to be used as an open laboratory, engaging the public in interactive media

technologies in unique ways. The Egg area will allow the display and high definition capture of

performance, research and demonstration using a range of technologies and collaborative

spaces, with the following features:

- A 120 Christie Microtile multi-modal wall which can display extremely high res video at 8K, down

to at least 16 multiple videos at once. Attached to 3 dedicated video servers with 2 high end

interactive graphics machines, it can stream content through sources and feeds from various

studios in the building. It can also potentially pick up live streams from anywhere in the world. It

can be made to be fully immersive, with up to 3 microsoft kinect sensors attached to the wall to

enable interactive videos and software through gestures and movement.

- The Christie wall also has the potential to be broken down or completely moved in set

configurations around the exhibition area, the café and in the corridor to maximise their impact.

Different sets of tiles can be positioned and videos can play from one section to another, which

can also be fully immersive. This is currently going through testing and we will be releasing more

information about these configurations early next year.

- 10 interactive touch tables featuring the latest touch technology customised for the university.

Here students and the public will be able to catch up with latest news and events. In time we'll

be trailing some of the latest touchtable software solutions produced by researchers here on

campus. Two of these tables can be viewed on the Christie tile wall.

- Users can plug in various mobile devices, such as ipads, iphones, latops etc to either present or

control software on the tile wall.

- A lecture/ exhibition space is available behind the wall that seats around 30 people and it is

available for booking with a HD ready projector and screen. This area is also fully compatible

with a range of mobile devices.

- The University's vision for the building is a hub and a portal to enable the coming together of

people at different levels, to interface and to generate innovation from this area.

See Specialist Spaces.

- Emergencies:

Evacuation Procedures

On hearing the fire alarm:

- Leave the building by the nearest available route; do not stop to collect personal items

- Close all doors behind you

- Go to your fire evacuation assembly point

- Do not return to the building for any reason

- Do not leave the assembly point until permission is granted by the Fire and Incident Control

Officer.

Bomb Procedure:

- All building occupiers should be vigilant at all times no matter what state of alert exists

- Evacuation or special instructions will be made known by alarm plus voice prompts

- If evacuation is ordered, follow the normal evacuation instructions

- Go to your bomb evacuation assembly point, and report to the assembly officer

Good Practice

Familiarise yourself with:

- The location of the nearest fire call point

- The location of the nearest fire extinguisher

- The identity of your Fire Marshall

- The location of your nearest escape route

- Environment – see Green Policy

- Equipment hire

The portable equipment store at MediaCityUK will be open between 9.00 – 17.00 Monday -

Friday. The telephone number is: 0161 295 0101.

No bookings will be taken over the phone

It is essential that equipment is collected and returned at the agreed time

You will need to have had the relevant skills training in order to borrow equipment

Your ID card is required in order to book or borrow equipment There is a 2 day maximum loan period unless an extension is agreed with a tutor prior to

loan

A detailed list of the terms and conditions regarding equipment hire will be made available to

students during welcome week.

- Evacuation procedures – see emergencies

F

- Facilities Management

Based on the Ground Floor, our facilities management is provided by Balfour Beatty Workplace.

Their remit includes:

- Building management

- Emergency Procedures

- Security

- Cleaning

- Porterage

- Cafe

- Catering for events

- Movement of equipment around the building

- Using the Loading Bay

If you need to contact Balfour Beatty Helpdesk regarding any of the above areas please ring:

0800 456 1259 or contact our facilities management team via the reception desk located on the

ground floor.

- First aid – first aid rooms are located on the 3rd floor, all Facilities Management personnel are

qualified first aiders.

- Faith rooms – see Multi-faith rooms

- Filming Protocol

Students will be informed of the filming protocol at MediaCityUK during their inductions. If

students have any questions regarding filming protocol at MediaCityUK, they should speak to

their tutor in the first instance.

G

- Green policy

The University of Salford at MediaCityUK runs a recycling scheme which covers paper,

cardboard, plastic bottles, cans and glass. Containers for your recycled items can be found in all

rest room areas. MediaCityUK has been designed with numerous environmental features; our

recycling scheme will complement these. All occupants and users of MediaCityUK are asked to

contribute to minimising the environmental impact of our operations. All staff and students

should turn lights off when not in use. All photocopiers should be placed on standby when not

in use, and switched off at the end of the day. PC’s must be switched off at the end of each day.

Confidential waste and recycling collection points are located throughout the building, and will

be emptied at regular intervals. For large quantities of waste please contact the Helpdesk.

- Green room – there is a green room available next to the Digital Performance Lab, located on

the ground floor.

- Guest passes – see visitors

H

- Health and safety – see security and evacuation procedures

- Hospitality – see catering and hospitality

- Hot desks – see desk labelling and numbering

- Hot rooms – these are available for staff to use for up to 1 hour for private meetings and

discussions away from the open plan office.

I

- ID Cards – to gain access to the building and the Quays Link bus service, an ID card must be

presented. These are available, for students, during welcome week.

- ILS – see digital library

- Information

General information is available from the ground floor reception desk and the Student Support

Desk is situated on the 1st floor for more specific student queries.

- IT equipment

Students and staff have access to a central Facilities Store for portable equipment. Driving tests

will ensure that users are competent in all areas before they use a specialist space. Details of

policies and procedures will be available separately.

- IT support – contact ILS Service Desk by phone 0161 295 2444 or by email at: its-

servicedesk@salford.ac.uk. The ITS Service Desk provides PC help.

J

- Journalism resource area – see Newsroom

K

- Key facts:

Over 1500 students will be studying at MediaCityUK

Located alongside six national BBC departments and other media organisations

There are 4 floors available, fitted with the latest industry standard facilities

Peel Media have invested £500 million in creating the MediaCityUK environment

Phase one of the development covers 36 acres

200 acres have been earmarked for future development

By the end of 2011, Peel Media estimate 4,000 to 5,000 people will be working at

MediaCityUK

L

- Laptops – see IT equipment

- Lecture theatre – the lecture theatre is located on the 2nd floor

- Lifts - Lifts are available on all floors and are activated by your single ID card.

- Library

Although the emphasis at MediaCityUK is on digital resources accessible from anywhere (see

Digital Library) there will be a small collection of library stock (books, journals, audio and film)

located on the 2nd floor. In addition to material to support the modules taught at MediaCityUK

there will also be a section devoted to careers information provided by Student Life’s Careers &

Employability service (see also Careers Service). Help and support in using the collection is

offered at the Student Support Desk on the 1st Floor.

- Lockers – see storage

- Lost and found property

Any member of staff finding an item of lost property should take it to reception, where the item

will be receipted and kept safe in storage.

M

- Mailroom

Post, courier and good inwards are all available at MediaCityUK. Incoming mail is sorted and

available for delivery/collection at the ground floor reception desk. Staff are responsible for

checking with reception for any personal mail and for their individual teams. There is a

portering service provided by Balfour Beatty Workplace to assist with movement of large parcels

throughout the building. All outgoing post received by 15:00 in the mailroom will be dispatched

that night.

- Maps – see campus map

- Media Tech Lab – is situated on the 2nd floor See Specialist Spaces

- Meeting rooms - The facility provides the following opportunities for group or quiet working

areas:

- Quiet rooms available for singular study or research

- Break out pods within the staff working areas

- Bookable meeting rooms

- Open seated areas

- Motorbikes and scooters – see travel links/ info

- Multi-faith room

The multi-faith and quiet room are located on the 3rd floor.

N

- Newsroom includes news prep area – the newsroom and journalism space is located on the 3rd

floor of the building.

The Newsroom - sponsored by Avid - is our largest teaching room for journalism and will be the

hub for our News Days where we simulate a full working day in a Newsroom.

It has state of the art industry standard software on each of the PCs. Examples include Avid

iNews and Avid Newscutter along with Adobe Audition and QuarkXPress.

The Journalism TV Studio Gallery has equipment that every TV station would be proud to have.

It is here that the Director, Producer, Sound Mixer and many others, will sit during our News

Bulletins - controlling all the action from the studio next door. Our crew in here are also able to

see and talk to the other 2 TV Studios in the building allowing for live link ups.

Next to the Gallery, and visible through the Gallery window, is the Journalism TV Studio. It is

here that our News Presenters will sit. We have 3 state of the art HD cameras as well as

teleprompters. There will be a News Set which has been designed by Interior Design student

Shaun Clark.

The Journalism Radio Studio is where all our Radio News Days will come from. Again, with state

of the art equipment from Studer and VCS. We also have an ISDN facility allowing us to do

broadcast quality inserts into any other radio station in the world. The Radio Studio is also linked

with our other 2 radio studios in the building.

O

- Opening hours

University Staff and Students – Mon-Fri 7am – 10pm

Sat 10am – 4pm

Sun 10am – 3pm

The general public – Mon-Fri 7am – 7pm

Sat 10am – 4pm

Sun 10am – 3pm

The Student Support Desk – Mon-Fri 8am – 6pm

Sat 10am – 3pm

Creative Technical Demonstrator Team – Mon-Fri 8am – 6pm

If you wish to access the building and rooms outside of these hours, this needs to be pre-booked

via the room booking process.

P

- Panic Buttons

The ground floor reception desk and the first floor Student Support Desk are fitted with a panic

alarm system

- PC Suites

There are two PC suites available for students and staff when not in use and can be booked

using the online booking system

- Personal storage – see storage

- Photocopying – there are seven multi-functioning devices (MFDs) spaced throughout the floors.

The single card is needed to access this facility.

- Porterage

A flexible porterage service is provided at MediaCityUK. These services include room set up,

responsible for delivery and dispatch of all incoming and outgoing parcels, general handyperson

and janitor services.

- Post-production facilities

There are many post production facilities available, including a video editing room, a video

processing lab and a dubbing theatre.

- Printing - printing is available via any of the seven multi –functioning devices (MFDs) throughout

the building. The Single Card is needed to access this facility.

- Public space

The ground floor of MediaCityUK has a designated public space where members of the public

can come in and be a part of the MediaCityUK experience. Students work can be showcased

and media professionals have the opportunity to discover new talent.

Q

- Quiet study

There is a quiet study area in the library where students can study in a quieter environment

without the distraction of outside noises. See library for more information.

R

- Radio studios

There are two radio studios based in the University of Salford in MediaCityUK and a control

room. See Specialist Spaces.

VCS, the automated playout system in the radio studios, is used exclusively by the BBC in their

radio studios and will be for the next 10 years following a contract renewal

The BBC are using Studer OnAir 3000 mixing consoles (same as our radio studio consoles) in

their latest radio studios

The whole system uses uncompressed audio throughout for maximum quality

The rooms are capable of being linked to every other audio room which could facilitate outside

sources, live bands in TV studios etc.

Presenters have high quality microphones, AKG C414

- Research Hotel

This is a multi-disciplinary research space, where researchers working in different fields are

brought together to stimulate new ideas, develop new projects, and form new alliances across

traditional boundaries. Residents of the Research Hotel will be in attendance for varying

amounts of time, from one day to three months. Whilst in the space they will be expected to

work on relevant research projects, but also to actively disseminate their work with other

residents in spirit of mutual discovery. Over time, the Research Hotel will include staff not only

from the University of Salford, but also from other Higher Education establishments and from

industry.

- Reception

Reception is based on the ground floor by the main entrance they will be responsible for the

issuing of visitor passes, and the induction of visitors.

- Room Numbering

Room Number

1st Floor

1.01 First Floor Concourse

1.02 Central Technical Area

1.03 Radio Studio Lobby

1.04 TV Control Room B

1.05 IT Systems 2

1.06 Radio Studio B

1.07 Radio Control Room

1.08 Radio Studio A

1.09 Admin Store

1.10 Admin Office

1.11 Portable Equipment Store

1.11a Equipment Store Lobby

1.12 DPL Control Room

1.12a DPL Control Room Lobby

1.13 DMPL Gallery Lobby

1.14 Plant Room

1.14a Plant Room Lobby

1.15 TV Control Room A Lobby

1.16 TV Control Room A Sound

1.17 TV Control Room A Vision

Room Number Ground Floor

0.01 Entrance Lobby

0.02 Ground Floor Concourse

0.03 Servery

0.03a Servery Kitchen

0.04 Housekeeping Store

0.05 EGG Store

0.06 The EGG

0.07 EGG Support Office

0.08 DPL Store

0.09 DPL Lobby

0.10 Green Room

0.11 DPL

0.13 Disabled WC

0.14 Dressing Room

0.15 TV Overspill Store

0.16 TV Studio Lobby

0.17 TV Studio A

0.18 TV Studio B

0.19 TV Studio Store

0.21 Reception

0.22 Security

0.22 Mail Room

0.23 IT Systems 1

0.24 Reception Staff Area

Room Number 2nd Floor

2.01 Second Floor Concourse

2.02 PC Suite 1

2.03 Meeting Room 2

2.04 Meeting Room 3

2.05 IT Systems 4

2.06 CTD Office 1

2.07 Media Tech Lab

2.07a Media Tech Lab Store

2.07b Media Tech Lab Lobby

2.08 Second Floor Office

2.09 Hot Room 3

2.10 Hot Room 4

2.11 Hot Room 2

2.12 Hot Room 1

2.13 IT Systems 3

2.14 Meeting Room 1

2.15 Library

2.16 Library Staff Area

2.17 Quiet Study 1

2.18 Audio Production

2.19 Teaching 1

2.20 Teaching 2

2.22 Cleaners Store

2.23 PC Suite 2

2.30 Edit Suite 3

2.31 Edit Suite 2

2.32 Edit Suite 1

2.35 Audio Post Production

2.35a Sound Booth

2.35b Audio Post Production Store

2.35c Post Production 1 Lobby

2.36 Lecture Theatre

2.36b Lecture Theatre Store

2.36c Lecture Theatre Lobby

2.37 Quiet Study 2

2.38 Group Study

Room Number 3rd Floor

3.02 Teaching 6

3.03 Post Production 1

3.03a Post Production 1 Store

3.04 Post Production 2

3.05 PC Suite 6

3.06 Third Floor Office

3.07 Hot Room 7

3.08 Hot Room 8

3.09 Hot Room 6

3.10 ITS Office

3.11 Hot Room 5

3.12 IT Systems 5

3.13 IMC Office

3.14 Digital Media Arts Store

3.15 Stop Frame Room

3.15a Stop Frame Room Store

3.16 Project Room

3.17 PC Suite 5

3.18 Teaching 5

3.19 Newsroom

3.20 News Control Room

3.21 News Studio

3.22 PC Suite 3

3.23 News Prep Area

3.26 CTD Office 1

3.27 Meeting Room 4

3.30 PC Suite 4

3.31 Teaching 3

3.32 Teaching 4

3.33 Digital Media Arts

3.34 Networking & Telecommunications

3.34a Networking & Telecommunications Store

3.35 Third Floor Concourse

3.36 Exhibition

3.43 Cleaners Store

S

- Security

Security is based on the ground floor next to the reception. The role of the security team

includes security control at the public entrance, internal and external patrols of the building,

emergency response. During core hours, there will be 2 security guards, and 1 guard out of

hours.

- Smoking

It is against the law to smoke in any room or area within MediaCityUK. Staff leaving the building

to smoke must do this only in the designated areas. Staff and students are requested not to

smoke in the immediate vicinity of the building entrance. If you need help and advice to give up

smoking, please contact the NHS Smoking Helpline on 0800 169 0169

(www.giveupsmoking.co.uk).

- Specialist Spaces

Specialist spaces within the facility include the following areas:

Radio Studio A

Radio Studio B

Edit Suite 1

Edit Suite 2

Edit Suite 3

Media Tech Lab

Newsroom

Networking & Telecommunications

News Studio

TV Studio B

TV Studio A

Digital Media Arts

The Egg

Digital Performance lab

These spaces can be booked, in the first instance please contact events who will assess your

requirements, what support is required and availability.

- Staff area – see desk labelling and numbering

- Stationery – General stationery supplies for University staff based in the building will be made

available. Any additional requirements should be requested via the Academic Administrative

Team in room 1.10, 1st floor.

- Storage –Staff permanently based at MediaCityUK are allocated storage. Staff are encouraged

to use the lockers to store personal belongings. The lockers are coin operated, a £1 coin is

required.

There is limited additional storage for other staff using the building. This storage can be booked

on a short term basis only via the Academic Administration Team based in room 1.10.

- Student Life

Student Life will be active in all aspects of the student experience at MediaCityUK, providing

advice, support and career development resources, overseeing catering and delivering a year

round information service. Student Life Advisors will be on site alongside colleagues from the

Library and academic support, staffing the combined support desk based on the first floor

directly above the Egg. Students can use this support desk as an academic office, for library

services, an advice and information drop in and for first line IT support. Specialist Advisors will

be available by appointment to give expert one-to-one advice, either face to face or via the

internet.

Students (and staff) will also be able to access advice and information 24 hours a day through

Student Life’s 5 touch screen kiosks situated throughout the building. The multiple plasma

screens on each of our five floors will carry news and information about Student Life and other

university services and opportunities.

Student Life’s presence, alongside partners from other services, will ensure that students at

MediaCityUK will be able to enjoy the same quality and depth of student experience as their

peers studying at other sites, and make sure that students do not miss out on any opportunities

taking place at the main campus.

- Student Support Desk

The Student Support Desk is located on the 1st floor.

The Student Support Desk will provide a joint provision of services for students studying at and

visiting MediaCityUK. Students will receive support from staff covering the full range of face to

face services provided by Student Life, Library Services and services currently available from

School reception points.

Students can also email or phone the Student Support Desk

Email: studentsupportMCUK@salford.ac.uk

Phone: 0161 295 0172/ 0173

- Studios – see Specialised Spaces

For information about specific studios, see TV studios and Radio studios.

- Support – see Reception and Student Support Desk.

T

- Technical Support

The Creative Technical Demonstrators provide full support to all of our specialist spaces,

including dedicated support of the Media Asset Management system, the Egg and the DPL.

Students and staff have access to a central Facilities Store for portable equipment. Driving tests

will ensure that users are competent in all areas before they use a specialist space. Details of

policies and procedures will be available separately.

- Toilets

Toilets are fitted on all floors near the lobby and are cleaned on a regular basis. For disabled

toilets and access, see disables access.

- Travel links/info

Car Parking – The University provides no parking facilities for staff or students at MediaCityUK.

For employees or students wishing to drive, they will need to use the pay on exit car parks

provided by MediaCityUK or other local public car parks. The following links can assist with

locating public car parks near to Media City.

http://www.ncp.co.uk/find-a-car-park/

http://www.salford.gov.uk/parking-council.htm

Tram – MediaCityUK has its own tram station. Below are useful links to assist with planning

your journey.

http://www.mediacityuk.co.uk/the-place/the-setting-/index.htm

http://www.metrolink.co.uk

http://www.metrolink.co.uk/pdf/Services_Map.pdf

Shuttle Bus – The University, in conjunction with Salford City Council provides a shuttle bus

service to and from MediaCityUK. This is free to all staff and students with a valid ID badge. The

eco-fleet of four hybrid-electric buses will shuttle passengers between the University and

MediaCityUK, via Salford Shopping City, every ten minutes from 7:00am-8:00pm Monday to

Friday.

The service will run every 15 minutes on Saturday daytime (8:00am-8:00pm), Sunday daytime

(10:00am – 6:00pm) and Monday to Saturday evenings (8:00pm – 11:00pm).

Timetables are available separately and on http://www.tfgm.com/salfordquayslink/ - the bus

leaves from Salford Crescent train station.

Cycling – Peel Media has provided 300 cycle bays across the MediaCityUK site. Storing of bikes

within the building will not be permitted

- TV studios

The University of Salford building is equipped with two TV studios and store room.

Full 1080 HD cameras and video systems

5.1 surround sound mixing

Fully virtual 3D sets and greenscreen systems

Moving headlights like at concerts

One of the highest specification education studios in Europe

Selection of world class audio and visual systems as used by the BBC, Sky & ITV

Sound treated studios

See Specialist Spaces.

V

- Visitors

If you are expecting a visitor, you must contact reception on extension 0800 456 1259 with full

details. All visitors/contractors must report to the reception desk on the ground floor, where

they will sign in and be issued with a visitor pass. You will then be notified of the visitor’s arrival

so that you can escort them through any secure areas of the building. Visitors must leave the

building via the main door after surrendering their visitor pass.

Please provide details of any large parties so we can ensure their passes are ready for allocation

on arrival.

Special arrangements must be made with security if visitors are due to arrive before the

Reception staff at 08:00hrs.

Visitor Process for the University of Salford – MediaCityUK

Email or call UoS

Workplace

reception

Advise Visitor

details

Visitor contacts

reception

Reception provide

a temporary visitor

pass

Reception

contacts staff

personnel

Visitor escorted by

staff

Visitor hands back

pass and is signed

out

Step Process Owner

Email or call UoS

Workplace

reception

Staff to contact UoS Workplace Reception. Core hours of reception are: Monday to Friday 07:00 to 22:00 Saturday 09:00 to 16:00 Sunday 09:00 to 15:00

UoS

Advise Visitor

details

Advise reception of visitor details, name, company, time and who visitor/s will be seeing. Advise visitor to report to reception when they visit building. Car Park is located on site, M50 2EQ should be used for Sat Nav

UoS

Visitor contacts

reception

When visitor enters building they will be greeted by reception and will ask visitor to confirm their details.

BBW

Reception provide

a temporary visitor

pass

Reception will complete the visitor log and provide the visitor with a temporary pass, they will then be asked to wait for their host.

BBW

Reception

contacts staff

personnel

Reception will contact the host and advise that their visitor is in reception. If reception have difficulties contacting the host they will keep trying and advise visitor to ensure that they are kept informed.

BBW

Visitor escorted by

staff

When host arrives they will then escort the visitor. UoS

Visitor hands back

pass and is signed

out

The host will escort the visitor to reception, where the visitor will hand back their temporary pass and will be signed out by the receptionist

All

W

- Wireless working

The building is totally Wi-Fi connected and therefore, there are many spaces available for

people to access the internet. General public will not be able to access the Wi-Fi network.