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Third Informal Consultation on the Strategic Results Framework: Introduction to the Performance Management System WFP Auditorium 10 September 2013

Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

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Page 1: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

Third Informal Consultation on the Strategic Results Framework:

Introduction to the Performance Management System

WFP Auditorium – 10 September 2013

Page 2: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

1 Department of Resource Management and Accountability 1

Contents of the presentation

• Overview of the SRF and the MRF

• Update on development of the SRF

• Update on development of the MRF

• Relationship between the MRF and the SRF

WFP’S DRAFT 2014–2017

STRATEGIC RESULTS FRAMEWORK

Third Informal Consultation on

the Draft Strategic Results Framework

10 September 2013

World Food Programme

Rome, Italy

Page 3: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

2 Department of Resource Management and Accountability 2

WFP Strategic Plan 2014-2017

Man

agem

ent

Res

ult

s Fr

amew

ork

Four strategic objectives:

Accountability and Funding

Programmes

Processes & Systems

Partnerships

People

SO 1 SO 4

Stra

tegi

c R

esu

lts

Fram

ewo

rk

Del

iver

ing

WFP

Str

ate

gy

SO 2 SO 3

Save lives and protect livelihoods

in emergenci

es

Support restore food security and nutrition & establish or

rebuild livelihoods in

fragile settings and

following emergencies

Reduce risk and enable

people, communities and countries to meet their

own food and nutrition

needs

Reduce under-

nutrition and break the inter-

generational cycle of hunger

Overview of the Strategic and Management Results Frameworks

Page 4: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

3 Department of Resource Management and Accountability 3

Key issues raised at the 2nd Informal Consultation

1 - Stunting/Wasting/Under-nutrition

2 - Measuring household and community resilience

3 - NCI

4 - Targets

5 - Technical questions about FCS, CSI, NCI; What they contain, how tracked, etc.

6 - Gender at outcome level

Page 5: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

4 Department of Resource Management and Accountability 4

“HARDWARE” CORPORATE SYSTEMS, TOOLS,

GUIDANCE

WFP WILL ENSURE THE SRF IS APPLIED AT ALL LOCATIONS:

THE M&E STRATEGY

Vision: M&E and reporting capacities across WFP are sustainably enhanced to ensure project design and implementation are supported by

evidenced-based information that allows the organisation and its donors to ensure efficient improvements in our interventions for

beneficiaries, through learning and adaptation.

IMPROVED

REPORTING &

DECISION-MAKING

IMPLEMENTATION STRATEGY

“SOFTWARE” STAFF & PARTNER IN THE FIELD

EMPOWERED TO PERFORM

QUALITY M&E IN OPERATIONS

• Includes development of country-managed evaluation guidance to

enable evaluations directly managed by Regional Bureaux and Country

Offices and therefore strengthen the overall evaluation function.

• Equipping staff and partners in the field with corporate guidance, tools,

training, networks and support to encourage best-practice M&E and

quality reporting for WFP operations. Targets: country offices

and partners.

• Targeting key projects with extra corporate M&E analysis, support and guidance, to ensure efficient, quality indicator reporting against

WFP’s Strategic Results Framework.

• Includes development, pilot and roll-out of a WFP’s future M&E tool (COMET) that will allow design,

planning, monitoring, evaluation & reporting on performance of WFP's

projects, linked to other CO and corporate systems.

Capacity building

Outcome measurement

strategy

Decentralized evaluations

Page 6: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

5 Department of Resource Management and Accountability 5

The Management Results Framework (MRF) underpins the SRF as

an enabler to deliver the Strategic Plan M

anag

emen

t R

esu

lts

Fram

ewo

rk

Accountability and Funding

Programmes

Processes & Systems

Partnerships

People

WFP Strategic Plan 2014-2017

Four strategic objectives:

Accountability & Funding

SO 1 SO 4

Stra

tegi

c R

esu

lts

Fram

ewo

rk

Del

iver

ing

WFP

Str

ate

gy

SO 2 SO 3

Save lives and protect livelihoods

in emergenci

es

Support restore food security and nutrition & establish or

rebuild livelihoods in

fragile settings and

following emergencies

Reduce risk and enable

people, communities and countries to meet their

own food and nutrition

needs

Reduce under-

nutrition and break the inter-

generational cycle of hunger

Page 7: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

6 Department of Resource Management and Accountability 6

Progress on the MRF since last consultation

Operational efficiency

Internal business processes

Learning & innovation

Stewardship

Securing resources

Save Lives and Protect Livelihoods in

Emergencies

Support or restore food security and

nutrition and establish or rebuild

livelihoods in fragile settings and

following emergencies

Reduce risk and enable people,

communities and countries to meet their

own food and nutrition needs

Reduce undernutrition and break the

intergenerational cycle of hunger

What? How?

New

: 2014-1

7 S

trate

gic

Resu

lts

Fra

mew

ork

People

Partnerships

Programmes

Processes & Systems

Accountability & Funding

New

: 2014-1

7 M

an

ag

em

en

t Resu

lts F

ram

ew

ork

Page 8: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

7 Department of Resource Management and Accountability 7

Accountability & Funding

19 Management Results specify what WFP aims to achieve within

each management priority

Predictable, timely and flexible resources

obtained

Accountability frameworks utilized

Strategic, transparent and efficient allocation

of resources

Effective management of resources

demonstrated

Appropriately planned & managed workforce

Capable leaders promoting a culture

of commitment, communication &

accountability

Highly motivated, satisfied & healthy

staff

Effective staff learning, skills

development and talent management

MR

Ds

Ma

na

ge

me

nt R

esu

lts

Strategic and operational

partnerships fostered

Partnerships

UN System coherence and effectiveness

improved

Partnership results achieved

Processes & Systems

Conducive platforms for learning, sharing

and innovation

High quality programme design

and timely approval

Cost-efficient supply chain enable timely

delivery of food assistance

Streamlined & effective business

processes & systems

Lessons learned and innovations

mainstreamed

Alignment with government priorities

and strengthened national capacities

Effective communication of programme results

and advocacy

Appropriate and evidence-based

programme responses

People Programmes

efficiently transformed

(through Processes & Systems)

into Outputs

WFP Human Resources

& Partners provide critical

Input

..that enable effective

Programmes to produce

planned Outcomes

Page 9: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

8 Department of Resource Management and Accountability 8

Progress against priorities will be tracked with Key Performance

Indicators

Examples of indicators to track progress Management Result Dimension

• Degree of employee engagement

• Degree of employee satisfaction on manager effectiveness, growth and

development

• Size and trend in funding from non-government partners

• Percentage of partnership agreement objectives met

• Percentage achievement of planned food assistance

• Percentage of projects that reported project outcomes target as

achieved

• Percentage lead time reduction thanks to FPF

• Average response time for sudden onset emergencies

• Number of high risk oversight recommendations pending

• Percentage of gross needs met

People

Partnerships

Programmes

Processes & Systems

Accountability and Funding

Page 10: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

9 Department of Resource Management and Accountability 9

SRF and MRF have a complementary relationship in WFP’s

approach to performance management

Strategic Results Framework

SO 2 SO 1 SO 3

Outputs

Out-

comes

Outputs

Out-

comes

Outputs

Out-

comes

SO 4

Out-

comes

Outputs

People

Partnerships

Programmes

Processes & Systems

Accountability & Funding

Organizational

• economy

• efficiency

• effectiveness

Programme

• effectiveness

Enabling Delivering

Page 11: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

10 Department of Resource Management and Accountability 10

MRF

summary

available

on EB

website

Clearance

and

Publishing

Incorporate final

revisions

Milestones and next steps

Jul Sept Oct Nov Dec Jan

9 July EB

Consultation

4-8 Nov EB

endorsement

of SRF

Incorporate revisions

from RBx, COs, Peer

Reviews and EB

Consultations

SRF

available

for posting

Re-alignment of on-going projects to new SRF

Implement

new SRF

Milestones

10 Sept EB

Consultation

Prepare RB/CO

MRFs

Updating of Performance and Risk

Management Information System

Implementation

new MRF Develop KPIs

Finalize MRDs and

MRs

Page 12: Third Informal Consultation on the Strategic Results ... · Introduction to the Performance Management System ... Management Information System Implementation Develop KPIs new MRF

11 Department of Resource Management and Accountability 11

Thank you