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Thinking inside The Box elevaTing The guesT experience

conTenTswho we are [3] guesT experiences drive design [5] good design drives Business [7] whaT we can do for you [9] our process [11] our work:

where experience is The driving force [13]

where residenTial and hospiTaliTy environmenTs meeT [25]

where environmenTs are parT of a reposiTioning sTraTegy [35]

services and offices [47]

ritz-carlton palm Beach lanai suite, manalapan, florida

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who we areaT The forefronT of commercial design for more Than five decades, rTkl is an inTernaTional archiTecTure, inTerior design, planning, and engineering firm. Through our experTise in design and Brand sTraTegy, we collaBoraTe wiTh clienTs and oTher professionals To creaTe experience-rich environmenTs ThaT eliciT emoTional responses and promoTe Business viTaliTy.

rTkl has an award-winning international portfolio of hospitality environments

at many scales and types, from expansive resorts to intimate spas, from

exotic destinations to dense urban districts. our process and creativity drive

our characteristic vision and distill solutions that lead to the world’s most

successful places. our success does not rely on some predetermined design

concept or traditional way of looking at things; our success comes from

understanding who our clients are and where they want to go.

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“luxury hotels vie for bragging rights to the best amenities and the most awards, hoping that these assure repeat visits, higher occupancy rates and increased room rates. But top hoteliers contend that the real secret to success is providing the best ‘guest experience.’” [perry garfinkel, “a hotel’s secret: Treat the guests like guests,” new york Times]

celebrity solstice, miami, florida

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guesT experiences drive designrTkl goes Beyond form and funcTion To inTerpreT an inTangiBle experience inTo The BuilT environmenT. our experience-rich hospiTaliTy environmenTs predicT and surpass guesT expecTaTions By assuring ThaT each deTail is The resulT of ThoughTful planning, collaBoraTive design, and is conTexTually appropriaTe To guesTs’ lifesTyles and aspiraTions.

surpass expecTaTionseach type of guest has different

experiential expectations. some

guests come to get away and find

sanctuary. others come to connect

and find community. By unearthing

these expectations, we cultivate the

rich experiences that keep our clients’

guests coming back.

refine an idenTiTyhospitality environments that

embrace, exhibit and evolve a strong

identity, or brand, will flourish.

identity informs and shapes the

guest experience, communicating

a set of expectations that are

meaningful to our clients’ target

guest demographic.

provide valued ameniTiesamenity-rich environments define a

more distinctive, more memorable

experience. By understanding who

our clients are and what their guests

value, we are able to design cohesive,

compelling environments that

seamlessly integrate the right mix

of amenities.

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“good design can really lead the way. Through careful research of our target demographic, focus on key differentiators, and productive strategic planning, we can clearly chart the course toward successful and profitable initiatives.” [Todd lundgren, rTkl vice president]

ritz-carlton palm Beach Business center, manalapan, florida

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good design drives BusinessrTkl works diligenTly To provide our clienTs wiTh new soluTions for sTaying compeTiTive and relevanT in The markeT. using visioning sessions, experience mapping, markeT research, guesT profiling, space planning and a varieTy of oTher Tools, we crafT a guesT experience ThaT direcTly impacTs a clienT’s BoTTom line.

know The guesTeach set of guests has different

needs and aspirations. hospitality

environments don’t succeed by

casting a wide net; hospitality

environments succeed by expertly

providing for the experiential needs of

a well-researched target demographic.

define The “whiTe space”defining a unique guest experience

through design is the key to market

differentiation. we analyze our clients’

markets and competitors to identify

the “white space” and then hone our

clients’ identities to meet prospective

guests’ experiential needs.

charT a coursewhen positioning or repositioning

a hospitality environment,

strategy must inform design. By

guiding a design process rooted in

strategy, we create an experiential

atmosphere that resonates with a

message of deeper significance.

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sTraTegic posiTioning we immerse ourselves in your

business—through market research,

brand audits, competitor surveys

and visioning charettes—to help

assess and define the value of a

property. while this focuses on the

bricks and mortar issues of technical

evaluations, it also concerns the

“white space” in the market and how

to better position the asset to entice

new guests, foster brand loyalty or

attract outside investors.

siTe planningBecause we understand the

operational issues of hotels

and resorts, not to mention the

importance of the overall guest

experience, we know how to

develop plans that script an over-

arching vision as well as strengthen

operations. critical in resorts, but no

less important in the complex, multi-

layered urban hotels, all great hotels

begin with a great site plan.

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whaT we can do for youour process is Based on a holisTic approach. we offer our clienTs a wide array of services ThaT complemenT our TradiTional design disciplines. These range from The fronT-end sTraTegic services ThaT help clienTs assess a properTy’s value, define and shape Business goals and cusTomer TouchpoinTs, To The more Technical aspecTs of The BuilT environmenT. our core services include:

The naTural environmenTat rTkl, we’ve made a commitment

to sustainable design, especially with

our hospitality work. as a firm, and

as individuals, we’re committed to

creating environments that enhance

the human condition and preserve

our natural resources.

The BuilT environmenTusing architecture, interior

architecture and design, and

design guidelines, we shape a built

environment that defines an enriched

guest experience, embodies and

reinforces your brand’s character,

creating an experiential atmosphere

that resonates with a message of

deeper significance.

environmenTal graphics By communicating through

touchpoints in the built environment,

signage and print collateral, we create

a multi-layered, intimate connection

between a hotel’s brand, the guest

and the outside world.

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our processwe sTarT By digging deep To unearTh your sTraTegic oBjecTives. we explore who you are, whaT you seek To achieve, and whaT exTernal forces influence your space and iTs users. we Then confirm demographic, psychographic and culTural profiles, and ulTimaTely, we develop a comprehensive narraTive or sTraTegy ThaT reflecTs our findings and seTs ouT a plan for deploymenT. in essence, we creaTe a road map ThaT TranslaTes sTraTegy inTo design, ensuring ThaT every design decision is a consisTenT and logical expression of environmenTal and experienTial goals, Brand and Business.

1. immersionwe immerse our team in your business to gain a deep

understanding of your culture and values, business objectives,

operational goals, brand, and operational procedures. along

with the basic parameters of schedule and budget, our experts

factor in a profound knowledge of external market drivers and

influencers.

2. sTraTegyarmed with an understanding of who our clients are and what

they seek to achieve, we script a specific road map that identifies

and articulates your strategic goals. your strategy becomes our

strategy.

3. TranslaTionwe translate the strategy into alternative concepts and

approaches. Because this step is the most critical in building a

strong bridge between your strategy and a built environment,

we ensure that we have the right group of brand, business, and

design professionals together at the right time.

4. soluTionswe create a fully developed design solution grounded in strategic

thinking and guided by budget, schedule, and quality targets.

5. implemenTaTionwe implement the design solution in the built environment. = evaluatione

ImmersIon

strategy

translatIon

solutIons

ImplementatIon

exTernalinTernal

Drivers / Trends / Competition

DifferentiatorsSignature

The Experience

Model Rooms and Prototypes

Budget / Schedule / Program

Business Operations

Buy In

Scenario Development

e

e

e

e

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new century grand hotel songjiang, shanghai, china

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our work: where experience is The driving force

successful hospitality settings are those that know their market and appeal

to target guests’ aspirational needs. whether you are looking to create a

new kind of identity, reimage your existing identity or simply translate your

identity more effectively within the built environment, we are here to drive

the process and deliver the results.

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“we are truly a worldwide practice, analyzing global trends and influences within the hospitality market to determine the most appropriate guest experience for the client and culture. we recognize the need for customization and globalization—and we strike a balance between the two.”[jerry szwed, rTkl principal]

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new Century grand hotel songjIang [shanghai, china]The new cenTury grand hoTel is parT of a dynamic new mixed-use developmenT and is The firsT five-sTar hoTel To Be developed in shanghai’s songjiang disTricT. as a hoTel caTering primarily To Business Travelers, The clienT was eager To provide a hospiTaliTy environmenT ThaT appealed To The experienTial needs of The cosmopoliTan, jeT-seTTing execuTive.

providing innovative interiors

that reflect a fusion of shanghai’s

modern and traditional elements,

rTkl crafted a design scheme that

directly relates to songjiang’s target

guests: the business traveler. a

three-floor, glass-enclosed lobby

highlighting elegant lighted columns,

stone floors, and water features

serves as the building’s focal point.

five dining facilities, including

chinese and japanese restaurants,

balance elements of traditional asian

culture with contemporary detailing.

guest rooms vary in size and mix

bold colors, abstract artwork, and

modern furniture with soft lighting

and luxury bedding. The building’s

conference center, state-of-the-art

spa and fitness center continue

the authentic, streamlined design

scheme, providing a dynamic

atmosphere that both excites and

soothes the busy executive.

clientnew century Tourism group

services architecture, and interior architecture and design

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“This project was unique because we were able to first develop brand standards, and then oversee those standards carried forth in tangible results. The spa offers a retreat from the typical vegas ‘glitz and glam’ by immersing the guest into a natural environment infused with soothing elements such as water, rocks and tree-like forms.”[gina goodin, rTkl principal]

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Canyon ranCh Brand standardsCanyon ranCh spaCluB In las Vegas [las vegas, nevada]canyon ranch, one of The naTion’s leading healTh and wellness resorTs, was looking To expand iTs successful hospiTaliTy producT inTo new markeTs. To preserve The inTegriTy of The unique canyon ranch experience and ensure iTs TranslaTion across properTies, The company soughT rTkl’s services.

working collaboratively across

offices, a team of rTkl planners,

architects, designers, landscape

architects, sustainability experts

and writers worked closely with the

client to create a 400+-page design

guidelines document that explains

how each space affects the users’

five senses and then translates that

experience into principles for design.

while working closely with canyon

ranch to develop its groundbreaking

standards, the hospitality team

was commissioned to design a

major expansion for canyon ranch

spaclub® at the venetian hotel,

clientcanyon ranch living; canyon ranch spaclub®

services Brand strategy and identity, design guidelines, and interior architecture and design

which includes a restaurant, salon,

fitness studio, retail center, sky-

lit conservatory and treatment

rooms. specifically designed to

surpass expectations of typical spa

environments, rTkl’s vision is based

on bringing a sense of nature into a

meditative environment—creating a

space that transforms body, mind and

soul. using, art, design elements and

a water feature to provide wayfinding

and enhance the guest’s journey

through the space, rTkl is able to

deliberately pull guests away from the

“las vegas glitz” and draw them into

a world of sanctuary and respite.

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CeleBrIty solstICe CruIse shIp [miami, florida]royal cariBBean inTernaTional (rci) envisioned a new Brand idenTiTy and image for iTs fledgling fleeT of celeBriTy cruise ships. recognized ThroughouT The indusTry as a Brand BuilT on excepTional service and unparalled ameniTies, rci was eager To emBrace a new vision ThaT would Be consisTenT across The fleeT over Time. Turning To rTkl, rci charged The design Team wiTh TranslaTing iTs Bold new Brand inTo a celeBriTy solsTice experience unlike anyThing else in The cruising indusTry.

following rci’s “five ladies initiative,”

rTkl used consumer insight to develop

a new standard in cruise ship design.

Based on research showing that women

are the principal decision-makers in

vacation planning, the new initiative

sought to articulate and provide for

“what women want.” rTkl designed

the solstice interiors to meet the high

expectations of discerning female

guests. The design team was able to

appeal to the diverse needs and desires

of rci’s client base, creating a “boutique

hotel at sea” experience within the state

rooms, restaurants and spa spaces and

reinforcing a cohesive brand identity.

clientroyal caribbean international

services interior architecture and design

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“women are the key decision-makers in 70% of today’s vacation travel plans. celebrity cruises understood this, and challenged us to develop a unique and fresh identity for their new class of ships’ staterooms that would reflect the needs and desires of the female traveler.”[greg walton, rTkl vice president]

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“lifestyle hotels have traditionally been successful in mature metropolitan hotel markets where competition among brands is strong and lifestyle products serve as an alternative to standard hotel accommodations.”[in following the lifestyle Trend, a 2008 ernst & young publication]

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jw marrIott luxury ColleCtIon, mIamI met marquIs hotel [miami, florida]locaTed in downTown miami, meT marquis speaks To The aspiraTion and lifesTyle needs of guesTs visiTing miami. rTkl Began working wiTh The clienT when iT expressed inTeresT in creaTing a Bold new Brand wiThin The marrioTT inTernaTional porTfolio called meT marquis.

providing brand strategy and identity

services, rTkl used market research

to understand who the new brand’s

competitive set would be. The team

then used this information to define

demographics, psychographics and

target guests. The resulting analysis

revealed that guests would most

likely be successful international

business travelers with a preference

for customized services, luxurious

surroundings and high-tech amenities.

rTkl’s design concept is true to the

marriott international brand and also

speaks to the met marquis target

guest. modern and classic elements

blend to provide an upscale and

sophisticated experience. above and

beyond the design, programmatic

elements reinforce the experience,

clientmdm development group

services identity, Brand strategy, and interior architecture and design

providing guests with services and

amenities of unparalleled quality,

including: chef daniel Boulud’s dB

Bistro moderne, a golf pro shop and

virtual golf training area, a world-

class spa, full-service spa and fitness

facilities, a pool and a jacuzzi, a

virtual bowling alley, executive

business and meeting spaces, and a

25,000 sf ballroom that will be one

of the largest spaces of its kind in

downtown miami.

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The monarch, austin, Texas

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our work:where residenTial and hospiTaliTy environmenTs meeT

Today’s residential environments increasingly blur the line between hospitality

and home, offering high style, increased amenities and a range of public

and private spaces. from residential units in an urban high-rise to private

condos at a full-scale resort, these residences have been influenced by

branded commercial spaces and likewise, hospitality environments have been

influenced by the notion of “a home away from home.” from fitness centers

to gourmet kitchens, we ensure that every detail enhances the resident’s or

guest’s personality and lifestyle.

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the monarCh [ausTin, Texas]when The clienT approached rTkl wiTh a complicaTed Task—To Transform a dense, urBan siTe on The edge of ausTin’s cenTral Business disTricT inTo a world-class residenTial Building—rTkl rose To The challenge, creaTing an iconic seTTing ThaT capiTalizes on ausTin’s mulTi-faceTed characTer. looking aBove To The monarch BuTTerflies ThaT pass over The ciTy during Their annual migraTion To mexico each year, rTkl found iTs design inspiraTion.

Taking it’s cues from the natural

beauty and social grace of the

butterfly, the monarch inspires a new

kind of residential environment—

one that highlights aesthetics,

social connection, and high quality

amenities. using the same branding

principals used in hospitality

environments, rTkl translated the

monarch image into a complete

design concept—architecturally,

experientially and programmatically.

The strategy hinges on the client’s

target demographic: stylish

individuals with an appreciation for

austin’s energy and attitude. from

the cyber café and wi fi lounge

that residents share to the gourmet

kitchens and spa-like bathrooms that

populate units, the monarch provides

residents with a comprehensive

lifestyle environment that is

distinctively austin and distinctively

downtown.

clientzom

servicesBrand strategy, architecture, interior architecture and design, environmental graphic design, and purchasing

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“grace Bay offers an unparalleled combination of services, providing guests with a home away from home at an award-winning retreat. pioneering the notion of residential hospitality, the club creates world-class ownership opportunities while redefining the hotel experience with personal service.” [vanessa eddens, rTkl principal]

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graCe Bay CluB [providenciales, Turks and caicos islands]grace Bay cluB, The firsT luxury all-suiTe hoTel on The Turks and caicos island of providenciales, has Been recognized since iTs opening as one of The premiere upscale resorTs in The cariBBean. The projecT’s newesT componenT, The esTaTe aT grace Bay, will synergize wiTh The cluB’s exisTing hoTel and villas. for The inTerior design of The esTaTe’s 20 residenTial uniTs and Two penThouses, rTkl creaTed a design scheme ThaT incorporaTes The services, ameniTies, and aTmosphere of a five-sTar resorT in an upscale residenTial environmenT.

The resulting scheme contributes

to the client’s mission to create

not simply living spaces, but a

residential “lifestyle” that is on par

with grace Bay’s high-quality resort

experience. in the residences, a

neutral color scheme complements

luxury bedding, mahogany furniture,

and jerusalem stone tiled flooring.

large master bedrooms feature

high ceilings and expansive floor-

to-ceiling glass doors that access

private balconies, allow for an

abundance of natural light, and

showcase striking oceanside views.

snaidero® kitchens are furnished

with sub-zero/wolf® appliances

and include marble inlets and granite

countertops. residents have the

full range of resort services at their

fingertips, and residential units are

configured to easily accommodate

resort amenities, from spa offerings

to private chefs.

clientgrace Bay club

services interior architecture and design

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“The lobby serves as the first opportunity to articulate new york city living at its best. appealing to the upscale tastes of our target demographic—the sophisticated urban-dweller—we were able to meet their expectations and impress their sensibilities with attention to human-scaled configuration and carefully selected quality materials.” [wendy mendes, rTkl vice president]

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one Central park [new york, new york]parT of The mixed-use Time warner cenTer, one cenTral park is a 750-fooT residenTial Tower ThaT offers five-sTar ameniTies, including sTriking views of cenTral park and The new york skyline. The clienT soughT a design scheme for The loBBy ThaT would serve as a fiTTing inTroducTion To The Building’s offerings—among Them, upscale uniTs, qualiTy ameniTies, and The opporTuniTy To have one of The world’s mosT desiraBle addresses.

living in midtown manhattan comes

with its own elite status—one of

worldly taste, urban savvy and

deep pockets. in order to appeal to

the buyer in this target market, the

design scheme anticipates the refined

expectations of the urban dweller

with a focus on quality materials and

unique accoutrement.

The lobby’s trapezoid shape, high

ceilings, and unusual spatial volumes

posed significant challenges toward

the creation of a welcoming yet

sophisticated, humanly-scaled

space. as a solution, a “jewel-box”

clientThe related companies, l.p.

services interior architecture and design

configuration— where the main

entrance area progresses into two

smaller spaces with additional, more

private seating and access to the

elevator corridors—helps resolve

the room’s atypical shape. The long

concierge desk, rectangular paintings

and mirrors, and elongated light

fixtures provide a contrast to the

vertical lines created by the high

ceilings. four specially-commissioned

tapestries of central park in each of the

four seasons establish a distinct sense

of place, while sculptural light fixtures

add visual interest and further ground

the space in human scale.

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marrIott harBor BeaCh [forT lauderdale, florida]as one of only a few hoTels locaTed on forT lauderdale’s largesT privaTe Beach, The harBor Beach marrioTT resorT & spa is a secluded reTreaT BoasTing a reviTalized look and improved ameniTies. To enhance The guesT experience and BeTTer reflecT The hoTel’s oceanfronT seTTing, The properTy’s ownership selecTed rTkl To renovaTe 618 guesT rooms and 32 luxury suiTes.

The concept for this new interior

is one of style and contemporary

comfort infused with ocean views and

relaxation. customized accents and

two-toned wood finishes heighten

visitors’ senses while spacious

doorways enable natural light to fill

the rooms. Textured fabrics of mango,

gold, sand and lime hues brighten

the guest rooms with a relaxed,

tropical flare, and private balconies

offer stunning views of the atlantic.

To make better use of space, the

design team significantly altered the

presidential suite layouts by removing

unnecessary walls and, instead

defining spaces with free-standing

triangular wall units. These custom

finished millwork elements not only

serve as backdrops to ornamental

sculptures and technology

enhancements, they also conceal

mechanical and electrical equipment

and separate the suites’ living spaces.

By reconfiguring the suites, designers

were able to create space for an

additional 13 guest rooms, generating

more revenue for the hotel and

increasing its key count.

clienthost hotels & resorts, inc.

services interior architecture and design

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our work:where environmenTs are parT of a reposiTioning sTraTegy

we realize that repositioning a hospitality setting requires more than

a simple face lift. global market changes, fluctuating economies and

demographic shifts have profoundly impacted an already fickle industry,

creating growing competition among hoteliers seeking to attract

business and leisure travelers. our teams of experts generate solutions

that increase occupancy and enhance your brand.

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the rItz-Carlton palm BeaCh [manalapan, florida]as one of The indusTry’s eliTe, riTz-carlTon is known for prime real esTaTe, impeccaBle service and sophisTicaTed décor. for decades, The hoTel’s signaTure Brand and luxury experience have seT iT aparT from iTs compeTiTors. as early as 2003, The hoTel idenTified a shifT in iTs guesT demographic and guesT expecTaTions.

less interested in the traditional

ritz-carlton look and feel, these

individuals desired a hotel setting

that was relevant to its location,

one that embraced its surroundings

and created a sense of authenticity.

To respond to the evolving market,

the hotelier decided to pursue a

reimaging strategy, applying a more

holistic and site-sensitive approach

to the design and development of its

properties.

asked to reimage the ritz-carlton

palm Beach resort, rTkl responded

to the client’s objectives by

creating a space that appeals to

clientacorn asset management, inc, a division of lewis Trust group, ltd

services interior architecture and design, and architecture

younger consumers with different

perspectives on luxury and service.

Befitting of palm Beach, rTkl’s

scheme is eclectic yet regional and

relaxed. The award winning design

features a “barefoot elegance”

concept, bringing the outside in,

while providing guests with high-

style internal comforts. renovated

spaces include the guest rooms,

the lanai and presidential suites,

the conference and meeting rooms

and executive cabanas. a new spa,

currently under construction, will

continue to reposition the resort and

likely serve as a destination in itself.

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“with the change in our customer base, our customers expect different and new experiences and want a hotel setting to be relevant to its location, not a rubber stamp version of the same thing.” [Bill Barrie, head of design and construction for the ritz-carlton]

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“essentially, loews is a collection of one-of-kind hotels. we strive to provide our guests with a quality experience in a hotel environment uniquely designed to reflect the local ambiance.”[jonathan Tisch, chairman and ceo of loews hotels]

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loews mIamI BeaCh hotel [miami Beach, florida]locaTed wiThin The hisToric sT. moriTz Tower, The loews miami Beach hoTel comBines iTs sTriking waTerfronT locaTion wiTh world-class ameniTies To creaTe an urBan reTreaT in Busy miami.

responding to the region’s

competitive hospitality market and

seeking opportunities to renew

its guest experience, the hotel

commissioned rTkl to provide

interior design services for the

renovation of 800 guest rooms and

the new addition of a three-level spa.

resonating with the pulse of miami’s

south Beach at each turn, the hotel

and elemis spa provide guests with

the historic ambiance and ocean-

infused art deco spirit that the

area is known for. The guest rooms

of the hotel exude that art deco

aesthetic, capturing st. moritz’s

colorful past, while also providing

a sense of relaxation with spa-

inspired bathrooms. The elemis

spa is tailored to meet the needs

of spa-goers, offering 17,000 sf of

relaxation therapy, a fitness center

overlooking a pool, and 16 treatment

rooms. a third-floor terrace

overlooks the beach and oceanfront

views, reminding guests of their

vibrant and lively surroundings.

clientloews hotels

services interior architecture and design

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marCo Island marrIott resort and spa [marco island, florida]nesTled on Three miles of prisTine souThwesT florida Beach, The marco island marrioTT Beach resorT and spa is a world-class desTinaTion for family vacaTions, romanTic geTaways and Business reTreaTs.

Tasked with full renovations to the

resort’s lanai suites, penthouse

suites, guest rooms, restaurant, and

existing ballroom, rTkl created a

design scheme that infuses each

space with Balinese-inspired beauty,

hospitality and well-being.

The client’s primary objective was to

maintain the highest level of quality

and sophistication. To create an

upscale yet relaxed environment,

rTkl developed an interiors scheme

that blends high-quality furniture,

fixtures and detailing with subtle

references of the tropics. warm

colors, island-infused patterns, and

ornate wood door paneling capture

the surrounding island spirit. a

new rTkl-designed restaurant

expands the resort’s dining options,

while simultaneously blurring the

line between the built and natural

environment. The outdoor bar and

grill enjoys direct pool deck and

beach access and delivers the luxury

of being right at the ocean’s edge.

clientmassachusetts mutual life insurance company

services architecture and design, master planning, landscape architecture

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“as a major convention hub, san antonio competes with other cities across the united states to attract business. our design distinguishes the landmark among these other destinations by creating a ‘Texas with a twist’ atmosphere while simultaneously reinforcing san antonio’s authentic character.” [john Bondeson, rTkl principal]

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san antonIo marrIott rIVerCenter [san anTonio, Texas]The original rTkl-designed san anTonio marrioTT rivercenTer has Been an inTegral componenT of The famed san anTonio river walk since opening in 1986.

abundant meeting space,

comfortable accommodations and a

vibrant downtown have positioned

the hotel as a thriving convention

destination. for the building’s first

modernization effort, rTkl provided

interior architecture and design

services for the renovation of the

3-story atrium and lobby space.

marriott approached rTkl with the

following challenges: bring warmth

and local character to the existing,

somewhat institutional design;

distinguish san antonio among

competing convention destinations;

and exceed guest expectations with

relevant amenities. The resulting

clientmarriott international and host hotels & resorts, inc.

services architecture, structural engineering, mep engineering, interior architecture and design

atrium draws inspiration from a

“great room” design concept. flexible

seating and furniture configurations,

complete with advanced wireless

capabilities, accommodate the

diverse needs of today’s traveler.

from a place of gathering to a

place of work; from a quiet corner

to an open table; from a social

rendezvous to a formal business

meeting, the renovated lobby

functions as a true hub of activity.

contemporary interpretations

of traditional materials, such as

mesquite and tooled leather, achieve

a “Texas with a twist” atmosphere

while simultaneously reinforcing its

authentic san antonio identity.

46

ritz-carlton palm Beach presidential suite, manalapan, florida

47

servicesarchitecture

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offices

BaltImore

901 south Bond streetBaltimore, md 21231T. 410 537 6000f. 410 276 2136

ChICago

200 south michigan avenuesuite 1800chicago, il 60603T. 312 542 5900f. 312 542 5901

dallas

1717 pacific avenuedallas, Tx 75201-4688T. 214 871 8877f. 214 871 7023

duBaI

The commercial Towersuite 1703, 17th floorsheikh zayed roaddubai, uaeT. +971 4 311 7188f. +971 4 332 8860

london

22 Torrington placelondon wc1e 7hpunited kingdomT. +44 (0)207 306 0404f. +44 (0)207 306 0405

los angeles

333 south hope streetsuite c-200los angeles, ca 90071T. 213 633 6000f. 213 633 6060

madrId

serraño 28, 1-a28001 madridspainT. +34 91 426 0980f. +34 91 426 0981

mIamI

1500 san remo avenuecoral gables, fl 33146T. 786 268 3200f. 786 268 3201

shanghaI

suite 2106 platinum233 Taicang roadshanghai 200020chinaT. +86 21 6122 7922f. +86 21 6122 7912

washIngton dC

2101 l street, nw suite 200washington, dc 20037T. 202 833 4400f. 202 887 5168

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