THE villasAPARTMENT HOMES

RESIDENTHANDBOOK

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TableofContents

EmergencyServices.....................................................................................................1

CommunityInformation………………………………………………………………………………………..2

RentPaymentOptions…………………………………………………………………………………………..3

GeneralCommunityRules&Regulations…………………………………….………………………..4-7

ExterminationPolicy……………………………………………………………………………………………..7-8

Drug-FreeHousing…………………………………………………………………………………………………8-9

AnimalRules&Regulations…………………………………………………………………………………..9-10

Support&ServiceAnimalRegulations………………………………………………………………….10-11

PoolRules&Regulations………………………………………………………………………………………11-12

ResidentSafetyTips……………………………………………………………………………………………..12-14

MaintenanceTips………………………………………………………………………………………………….14-16

MoldPreventionTips…………………………………………………………………………………………….16-17

PackageandParcelAcceptance……………………………………………………………………………..17

SatelliteDishInstallation………………………………………………………………………………………..18

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EMERGENCYSERVICES

Incaseoffireand/oranyotherlife-threateningemergency,dial911.

Pleasedirectallservicerequeststotheofficeat734-434-1743.Servicerequestsmayalsobesubmittedonlinebyvisitingwww.my.mckinley.com.

Themaintenanceemergencynumberforafterofficehourserviceneedsisthesameastheofficenumber.

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COMMUNITYCONTACTINFORMATIONMunicipalTelephoneNumbers:

PostOffice (734)482-3251

Non-EmergencyPolice (734)994-2911

Dept.ofMotorVehicles (888)767-6424

VoterRegistration (734)483-1100

UtilityTelephoneNumbers:

DTEEnergy(Electric) (800)477-4747 www.dteenergy.com

Comcast(Cable/Phone/Internet) (800)934-6489 www.xfinity.com

AT&T(Cable/Phone/Internet) (866)861-6075 www.att.com

NWP(Water/Sewer) (800)590-7355 www.nwp.com

Transportation:

Airport(AnnArbor) (734)994-2841 www.a2gov.org

(DetroitMetro) (734)247-7678 www.metroairport.com

AmtrakTrain (800)872-7245 www.amtrak.com

CityBusLine(AAATA) (734)996-0400 www.theride.org

AreaSchools:

PerryEarlyLearningCenter (734)221-1700YpsilantiInternationalElementarySchool (734)221-2401EstabrookElementarySchool (734)221-1901 YpsilantiCommunityMiddleSchools (734)221-2200YpsilantiCommunityHighSchools (734)221-1200

Cash, credit and debit card rent payments are not accepted by phone or in person at the Community Office.

YOUR RENT PAYMENT OPTIONS

PAY AT THE COMMUNITY OFFICEYou can pay by check or money order in person, or by mail at the community office. No convenience fees! We don’t accept credit or debit card payments in person or by phone at the community office.

You can make an Electronic Check (ACH) payment from your bank account online at MY.MCKINLEY.COM.

Register at MY.MCKINLEY.COM to have your rent and utility bill automatically withdrawn from your bank account each month. There is no convenience fee for any ACH payments!

You can also make a debit or credit card payment online at my.mckinley.com. Debit card payments are subject to a flat $4.95 convenience fee per transaction. Credit card payments are subject to a 2.85% convenience fee per transaction.

You can now pay your rent with cash at any CheckFreePay location! All you need to do is obtain your member ID from your community office and then pay with cash at the nearest CheckFreePay location. You’ll provide the agent your member ID, cash payment, and instructions that you’re paying your rent to “PayLease Community Payments.” The agent will provide you with a receipt. Payments are subject to a $3.95 fee.

PAY ONLINE AT MY.MCKINLEY.COM

EXAMPLE:Rent Payment of $1000 $1000 (No Fee!) $1000 +

$3.95 Fee$1000 +

$4.95 Fee

$1000 x 2.85%=

$1000 + $28.50 Fee

PAY WITH CASH AT ANY CHECKFREEPAY LOCATION

Call your community office for further instructions or visit your “Pay Rent” tab at my.mckinley.com to see detailed instructions for registration.

ACH / CHECK /MONEY ORDER

CHECKFREEPAY

DEBITCARD

CREDITCARD

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GENERALCOMMUNITYRULES&REGULATIONS1. OurcommunityadherestoaZEROTOLERANCEapproachtocriminalactivity.

Therefore,residentsandtheirguests/occupantsmustrefrainfromviolatingthecriminallawsineffectbylocal,stateandFederalgovernment.Thisincludes,butisnotlimitedto,thoselawswhichprohibit:

a. Trespassing,loitering,solicitation;b. Manufacturing,delivering,possessingwiththeintenttodeliver,or

possessingacontrolledsubstancewithinthecommunity;c. Disorderlyconductd. Anyalcoholrelatedoffenses;e. Anyotheroffensethatendangersthehealth,safetyandwelfareoftheother

residents,theiroccupantsand/orguests,oremployeesoragentsofthecommunity.

2. Residents,theiroccupants,andtheirguestsarerequiredtoactinamanner,whichwillnotinterferewiththerights,comforts,orconveniencesofothers.

a. Theplayingofmusicalinstruments,radios,televisions,andhomeorcarstereosshallbedoneinamanner,whichdoesnotdisturborannoyotherresidents.

b. Laundryshallbedoneonlyintheroomsprovidedforthatpurpose.Dryingofpersonalarticlesoutsideofthelaundryfacilityoryourdwellingisprohibited.Clotheslinesareprohibitedoutsideoftheapartmentorinthecommonareas.Managementisnotresponsibleforlost,stolenordamagedarticlesorlostcoins.Acommercialcompanyoperatesthelaundryfacilities,butpleasereportmaintenanceneedstomanagement.

3. Residents,theirguestsand/oroccupantsmaynotinterferewiththeabilityoftheemployeesoragentsofthecommunitytoperformtheirjobs.Nonuisanceshallbepermittedonanycommunityproperty.Residents,theiroccupantsandguestsshallrefrainfromanyfoul,abusive,orthreateningcontactwithanemployeeoragentofthepropertyormanagementcompany.

4. Residents,theiroccupantsandguestsshallrefrainfromdamaginganypropertylocatedinorbelongingtotheproperty,agentofthepropertyormanagementcompany.

5. Exceptspecificallysetforthbelow,residentsmaynotkeepanyanimalonthepremises,eitherpermanentlyortemporarily.Ifaresidentwishestokeepananimalwithintheirapartment,theresidentmust:

a. Receivepriorwrittenpermissionfromthemanagertohousetheanimal;b. Payanon-refundablefeeplusanyadditionalmonthlyrentassetforthbythe

manager;c. Meetallcityandstaterequirementsregardinginoculations,licensing,size,

care,andsupervisionoftheanimalandprovidecopyofsametomanagement;

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d. Supervisetheanimalatalltimesthattheanimalisoutsidethedwelling.Animalsmaynotbestakedorchainedoutsidethedwellingonthepropertypremises;noanimalsshallbeallowedonthebalconiesorpatios;

e. Cleanupaftertheanimal.UNDERNOCIRCUMSTANCESMAYARESIDENTKEEPAPITBULL,AMERICANSTAFFORDSHIRETERRIER,STAFFORDSHIREBULLTERRIER,CHOW,ROTTWEILER,DOBERMAN,AKITA,ORANYMIXOFTHEABOVEMENTIONEDBREEDS.MANAGERHASTHEDISCRECTIONTODENYANYOTHERPOTENTIALLYDANGEROUSBREEDSASSEENFIT.

6. Residentmayexercisetheirownuniqueandindividualtalentstodecorateinsidetheirownapartment.Theapartmentmustbereturnedtoitsoriginalconditionatresident’sexpenseuponmoveout.

7. Residentsareprohibitedfrom:a. Placingsigns,advertisements,oranyotherletteringonanypartofthe

building;b. Attachingawningsorotherprojectionswhichmayprotrudefromthewallsof

thebuilding;c. Makingalterationsoradditionstothepremises(exceptasspecifically

allowedinparagraph6above);d. Installingadditionaltelephonewiring,telephonejacks,alarmsystems,or

cablehookupswithoutpriorwrittenconsentofmanagement;e. Erectingradioortelevisionaerials,wires,orsatellitedishesonoraboutany

partofthebuildingwithoutwrittenconsentofmanagement;f. Usingadhesive–backedpicturehangersorsimilardevices.

8. Residentsmusthelpmaintainthecleanliness,safety,andappearanceofthecommunity.Toaidthemanagementinthistask,pleasebeawareofthefollowing:

a. Managementisnotresponsibleforanyitemsstoredbyresidents,theiroccupantsortheirguests.Anystorageisatyourownrisk;

b. Residentsmaynotusefurnacerooms,boilerrooms,orcommonareasforstoragepurposes’;

c. Courtyards,halls,stairs,andwalkwaysaretobekeptclearofallarticlesandusedforentryandexitonly.Hallwaysarenottobeusedasplayareasandshouldbeobservedquietareas;

d. Balconiesandpatios(areasonableamountofpatiofurniturenotwithstanding)shallnotbeusedasstorageareas.Noanimalsshallbeallowedonthebalconiesorpatios;

e. Nocharcoal,barbecue,orotherfiresarepermittedonbalconies,patios,andcommonareasorinsidetheapartment;

f. Thestorageoffirearms,kerosene,gasoline,orotherflammableorexplosiveagentsisprohibited;

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g. Thesweepingorthrowingofdebrisfrombalconies,windows,ordoorsontolawns,sidewalks,hallways,orintoventilationsystemsorelsewhereonthepropertyorinbuildingsisprohibited;

h. Windowsillsshallbekeptfreeofallpersonalproperty;i. Residentmustcarryrentersinsuranceincludingwaterbedcoverageinorder

tohaveawaterbedinapartmenthome.Residentagreestobefinanciallyresponsibleforanydamagetotheapartment,building,orotherresidents’belongingscausedbywaterbed,regardlessofwhethertherentersinsurancecoverssuchdamage.Residentwillbeexpectedtopayforsuchdamagewithin30daysofbeingbilledforsuchdamages.

j. Allparkingspacesareavailableonafirstcomefirstservedbasis.Novehiclemaybedrivenorparkedonthesidewalkorgrass.Nocommercialvehiclesmaybeparkedatthepropertyatanytime.Vehiclesmusthavecurrentlicenseandregistrationandbeinhighwayoperationalcondition.Ifvehicleappearstobeunmovedforaperiodoftime,theywillbedeemedinoperableandsubjecttotowingatowner’sexpense.Noboatsorotherrecreationalvehiclesarepermitted.Ifapropertyhasboatstorageavailabletoresidents,managementapprovalmustbeobtained.Motorcyclesareallowedontheproperty;however,theymustbeparkedinthedesignatedparkingareas.Workingonmotorvehiclesand/orwashingmotorvehiclesonthecommunitygroundsisprohibited.Vehiclesthatdonotcomplywiththisparagraphwillbetowedatowner’sexpense;

k. Noprivaterecreationalequipmentmaybesetuporusedonthepropertyorstoredoutsideatanytime;

l. Bicyclesandtoyssuchastricycles,skateboards,roller-blades,scooters,etc.,maynotbeleftunattendedoutsideofyourapartment;

m. Climbingtrees,fences,andbuildingsisprohibited;n. Iceskatingorswimminginpondsisprohibited.

9. Thelawns,trees,andshrubberyareavaluablepartofthecommunity.Residentsareliablefordamagestheyortheiroccupantsorguestscause.

10. Alltrashmustbedisposedofinasealedcontainerandputinthedumpstersortrashcollectionreceptacleslocatedthroughoutthecommunity.Placingtrashorfurnitureonthepremisesisprohibited.

11. Managementreservestherighttofineresident$25.00fortrashnotproperlydisposedof(i.e.placedoutsidefrontdoor,inbreezeway/stairwell,communityamenities,etc.).Asecondviolationwillresultina$50.00fine.

12. Allchildrenundertheageof13musthaveadultsupervisionatalltimeswhenonthegroundsoftheproperty.

13. Toiletsandotherequipmentaretobeusedonlyforthepurposeforwhichtheyaredesigned.Grease,diapers,femininenapkins,andothersuchitemsshallbedisposedofwithgarbageintheproperoutdoorreceptacles.

14. Noequipmentmaybemovedorremovedfromanypartofthebuilding.Allequipmentandappliancesmustbepermanentlyretainedinitsoriginallocationandusedfortheintendedpurpose.

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15. Allwindowcoveringsmusthavealightbeigeorwhitebackingexposedtothe outside.

16. Residents, their guests and/or occupants are prohibited from operating a business from the apartment.

17. Theresidentisresponsibleforperiodictestingofthesmokedetector(s).The residentistonotifymanagementonanyproblem,defect,malfunctionorfailureof thesmokedetector(s).Residentagreestoreplacethesmokedetector(s)battery,if anytimetheexistingbatterybecomesunserviceable.

18. TheAuto-Outdeviceinstalledinyourrangehoodoverthestoveisdesignedtohelp preventcookingfires.Ifafirestartsonyourstovetop,thedevicewillautomatically deployanon-toxicsubstancetoextinguishtheflames.Auto-Outisdesignedtobea one-timeusedevice.PleasecontactyourCommunityManagerimmediatelyto obtainareplacement.Itisimportantthatyoudonotremove,tamperwith,orinany wayinterferewiththeplacementoftheAuto-Outdevice.Ifyouhaveanyquestions regardingyourAuto-Outdevice,pleasecontactyourCommunityManager.

EXTERMINATIONPOLICY

ItisunderstoodthattheLandlordwillmaintainaroutineexterminationprogram.Thisprogrammayincludemonthly,quarterlyorannualinteriorandexteriortreatments.Inaccordancewithyourleaseprovisions,residentherebyagreestopermitentryintotheirapartmenthomefortheexterminationtreatments.Shouldthescheduledtreatmentdatefallonaholiday,thenormaltreatmentwillberescheduledforadifferentdate.Shouldyouexperienceapestproblemduringatimethatisnotyourscheduledtreatmenttime,pleasenotifytheofficeat734-434-1743.Allrequestsaretobesubmittedtomanagementinwritingandneedtoincludetypeofpestandlocationofproblem/infestation.

Theexterminationscheduleisasfollows:

OurprofessionallicensedpestcontrolcompanywillbeonpropertyeveryMondaytoconductroutineouterperimetertreatments.Ifyouareexperiencinganyissueorconcernpleasenotifytheofficeat734-434-1743,beforethecloseofbusinessFridayevening,tobescheduledforavisitthefollowingweek.A24-hournoticewillbeprovidedintheeventthataccesstoyourapartmentisnecessary.Wearehappytoprovideserviceasneeded.

Fleas/BedBugs/RepeatTreatments

Thelandlordwillmakereasonableprovisionsforandbefinanciallyresponsibleforexterminationservices.Ifitisdeemedbymanagementthattheinfestationisadirectresultoftheresident’sactions:i.e.fleatreatmentsinapartmentswithanimals,etc.theresidentwillbeheldliableforserviceexpense.Itistheresident’sresponsibilitytocomplywiththerequiredpreparationandposttreatmentprocedurestoensurenore-occurrenceofanyandallinfestations.Shouldactionsnotbetakentoensurethe

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complianceoftheseprocedures,residentshallbeheldresponsibleforallcostsassociatedwithalltreatmentneeds.Further,failuretoremedyapestcontrolissueeitherthroughfailuretoreport,failuretocompleterequiredpreandpostpreparationsincludingfurtherinfestationtootherapartmenthomesintheimmediatearea,willresultinallchargesbeingassessedtotheresident.Failuretocomplyisdeemedabreachofleaseagreement.Bedbugtreatmentsinoccupiedapartmentsaredeemedleaseholderfinancialresponsibility.DRUG-FREEHOUSINGResidentagreesasfollows:

1. Resident,anymemberoftheresident’shousehold,orotherpersonundertheresident’scontrolshallnotengageincriminalactivity,includingdrug-relatedcriminalactivity,onornearpropertypremises.“Drug-relatedcriminalactivity”meanstheillegalmanufacture,sale,distribution,use,orpossessionwithintenttomanufacture,sell,distribute,oruseofcontrolledsubstance(asdefinesinSection102oftheControlledSubstanceAct21U.S.C.802).

2. Resident,anymemberoftheresident’shousehold,guest,orotherpersonundertheresident’scontrolshallnotengageinanyactintendedtofacilitatecriminalactivity.Includingdrug-relatedcriminalactivityonornearthepropertypremises.

3. Residentsormembersofthehouseholdwillnotpermitthedwellingunittobeusedfor,ortofacilitate,criminalactivityincludingdrug-relatedcriminalactivity,regardlessofwhethertheindividualengaginginsuchactivityisamemberofthehouseholdoraguest.

4. Residentormembersofthehouseholdwillnotengageinthemanufacture,sale,ordistributionofillegaldrugsatanylocation,whetheronornearprojectpremisesorotherwise.

5. Resident,anymemberofhousehold,guestorotherpersonundertheresident’scontrolshallnotengageinactsofviolenceorthreatsofviolenceincluding,butnotlimitedto,theunlawfuldischargeofafirearmonornearthecommunity.

6. ResidentunderstandsthataVIOLATIONOFTHEABOVEPROVISIONSSHALLBEMATERIALVIOLATIONOFTHELEASEAGREEMENTANDGOODCAUSEFORTERMINATIONOFTHETENANCY.Asingleviolationoftheprovisionsofthisaddendumshallbedeemedaseriousviolationandthatasingleviolationshallbegoodcauseforterminationofthelease.Unlessotherwiseprovidedbylaw,proofofviolationshallnotrequirecriminalconviction,butshallbepreponderanceoftheevidence.

7. Incaseofconflictbetweentheprovisionsofthisaddendumandanyotherprovisionsofthelease,theprovisionsofthisaddendumshallgovern.

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8. ThisLeaseAgreementisincorporatedintotheleaseexecutedorrenewedbetweenOwnerandResident.

ANIMALRULES&REGULATIONSAnimalsarenotallowedunlessagreedtoinwritingbymanagement.Ifyouhavewrittenapprovaltohaveananimal,thefollowingrulesapply:

1. Theanimalmustnotexceedtheweightandheightrestrictionsassetforthbymanagement.

2. Aone-timefee,refundabledepositormonthlyfeemayapply,contacttheleasingofficefordetails.

3. Residentacceptsfullfinancialliabilityforanydamagesaidanimalmightcauseintheapartmentand/ortheapartmentcommunity,includinglawnareas.

4. Residentagreestopayforthefullreplacementcostofanycarpeting,flooring,draperies,blinds,furnishings,orotherpropertywithin30daysofreceivingastatementfromMcKinley.

5. ResidentwillregisterandinoculateanimalinaccordancewithanyrequirementofStateand/orlocallaw.

6. Residentagreestohavesaidanimal(s)spayedorneuteredassoonastheyareofage.

7. Residentagreesthatanyanimaloutsideoftheapartmentitselfmustremainonaleashandshallneverbestakedoutorleftonpatiosorbalconies.

8. Animalwasteistobepickedupimmediatelybyresident,placedinaplasticbag,anddepositedinatrashreceptacle.Managementreservestherighttofineresident$25.00foreachviolationforremovalofwaste.

9. Residentagreestoremovesaidanimalfrompremiseswithinseven(7)daysofnoticeiftheanimalisorbecomesanuisanceorinterfereswiththerightsofquietenjoymentofotherresidentsbecauseofnoise,odors,orotherproblems.

10. Anyanimalleftunattendedfor24hoursormoreorwhosehealthisjeopardizedbytheresident’sneglect,mistreatmentorinabilitytocarefortheanimal,shallbereportedtotheappropriatelegalauthority.SuchcircumstancesshallbedeemedanemergencyforthepurposeofManagement’srighttoentersaidapartmenttoallowsuchauthoritytoremovesaidanimal.Managementacceptsnoresponsibilityforanyanimalifremoved.

11. ResidentagreestoremindManagementthattheyhaveananimalwhencallinginarequestforservice.WhenManagemententerstoperformrepairservice,inspections,etc.,residentagreestocageorconfinesaidanimaltoanarearemovedfromthewhereworkistobeperformed.

12. Residentunderstandsthatanyviolationofthisagreementconstitutesabreachofleaseandisgroundforlegalaction.

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FailuretocomplywithAnimalRulesandRegulationswillbeconsideredaleaseviolation.Managementreservestherighttoassessfinesandissuealeaseviolationifanyoftherulesandregulationslistedhasbeenviolated.

SUPPORTANDSERVICEANIMALREGULATIONSAdisabledresidentwhoisrequestingachangeinthecommunityrulesorpoliciesinordertohaveaSupportorServiceAnimal,mustprovidethelandlordwithawrittenexplanationoftheexception,change,ormodificationbeingrequested,andexplaintherelationshipbetweentherequestandtheindividual’sdisability. Ifyourdisabilityisnotobvious,youmaybeaskedforaletterfromyourdoctorortherapistattestingthatyouaretheindividualinneedoftheSupportorServiceAnimal,andthattherequestedaccommodation/modificationwillmeetyourneeds.Privatemedicalinformationrelatedtothedisabilitywillnotberequested;onlycertificationthattherequestedchangestoaccommodateaSupportorServiceAnimalareappropriatetoyoursituationisnecessary.YouwillberequiredtotakecareofyourSupportorServiceanimal.Thefollowingarerulesforanimalcare:

1. Residentacceptsfullfinancialliabilityforanydamagesaidanimalcausesintheapartmentand/ortheapartmentcommunity,includinglawnareas.Residentagreestopayforthefullreplacementcostofanycarpeting,flooring,draperies,blinds,furnishing,orotherpropertywithin30daysofreceivingastatementfromManagement.

2. ResidentwillregisterandinoculateanimalinaccordancewithanyrequirementsofStateand/orLocalLaw.

3. Residentagreestohavesaidanimalsspayedorneuteredassoonastheyareofage.

4. Residentagreesthatanyanimaloutsideoftheapartmentitselfmustbeonaleashandshallneverbestakedoutorleftonpatiosorbalconies.

5. Animalwasteistobepickedupimmediatelybyresident,placedinaplasticbag,anddepositedinthedumpster.Managementreservestherighttoassessresident$25.00foreachviolationorremovalofwaste.

6. Residentagreestoremovesaidanimalfrompremiseswithinseven(7)daysofnoticeifthepetisorbecomesanuisanceorinterfereswiththerightsofquietenjoymentofotherresidentsbecauseofnoise,odors,orotherproblems.

7. Anyanimalleftunattendedfor24hoursormoreorwhosehealthisjeopardizedbytheresident’sneglect,mistreatment,orinabilitytocarefortheanimal,shallbereportedtotheappropriatelegalauthority.Such

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circumstancesshallbedeemedanemergencyforthepurposesofManagement’srighttoentersaidapartmenttoallowsuchauthoritytoremovesaidanimal.Managementacceptsnoresponsibilityforanyanimalsoremoved.

8. Resident(s)agreestoremindManagementthattheyhaveasupportorserviceanimalwhencallinginarequestforservice.WhenManagemententerstoperformrepairservice,inspections,etc.,residentagreestocageorconfinesaidanimaltoanarearemovedfromtheareathatistobeinspectedorserviced.

9. Resident(s)understandsthatanyviolationofthisagreementconstitutesabreachofleaseandisgroundsforeviction.

FailuretocomplywithRegulationswillbeconsideredaleaseviolation.Managementreservestherighttoassessfinesandissuealeaseviolationifanyoftherulesandregulationslistedhasbeenviolated.

POOLRULES&REGULATIONSHoursofOperation:10:00AM–9:00PM(Weatherpermitting)Itisunderstoodthepoolrulesandregulationsareapartofyourleaseagreementyousigneduponmovingintoourcommunity.Ifyoudonotabidebytherulesandregulations,youwillnotbeallowedtousethepools.Thisisaveryseriousissue.Thepoolrulesareasfollows:

1. Anadultmustaccompanyanypersonundertheageof16.2. Guestsmustbeaccompaniedbyaleaseholder.Duetolimitedareaatthepool,

guestsarerestrictedtotwo(2)perapartment.3. Allpersonsarerequiredtoshowerbeforeenteringthepool.4. Allpersonsusingthepooldosoattheirownrisk.OwnersandManagementare

notresponsibleforaccidentorinjuriesorlossofpersonalbelongings.5. Absolutelynoalcohol,food,orglasscontainersareallowedinthepoolarea.6. Youmaynotusethepoolafterconsumptionofalcoholicbeverages.7. Hazardousobjectsorglassmaterialsarenotpermitted.8. Nohorseplayorrunningisallowedinpoolarea.9. Duetolimitedspaceandpossibledamagetothefiltersystems,frisbees,rubber

balls,rafts,etc.,arenotpermittedinthepoolarea.10. Pleasedonotremovethelife-linefromthepoolarea.11. Properswimwearisrequiredatalltimes.Nocut-offsorthongswimsuitsare

allowed.12. Musicdevicesarepermittedwithheadphonesonly.13. Nopersonswithopenwoundsarepermittedinthepool.14. Diapersarenotpermittedinpoolarea.15. Noanimalsarepermittedinthepoolarea.

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16. SmokinginsidetheperimeterofthepoolareaisprohibitedbyCountyOrdinance.

17. Jumpingthefencetogainaccessisstrictlyprohibited.18. Pleaseberesponsibleandrespectothersforthebetterenjoymentofall.19. Managementreservestherighttodenyuseofthepoolandpooldeckareato

anyoneatanytime.RESIDENTSAFEGUARDTIPSNOTICETORESIDENT:TheManagementofthisapartmentcommunity(includingtheOwnerandOwner’sauthorizedpropertymanager)doesnotpromise,warrant,orguaranteethesafetyorthesecurityofresident’spersonalpropertyagainstthecriminalactionsoftheotherresidentsorthirdparties.Eachresidenthastheresponsibilitytoprotecthimorherselfandtomaintainappropriateinsurancetoprotecthisorherbelongings.Residentsshouldcontactaninsuranceagenttoarrangeappropriatefire,floodandtheftinsuranceontheirproperty.Itisafactthatnosecuritysystem,courtesypersonnel,orelectronicsecuritydevicecanguaranteeprotectionagainstcrime.Evenelaboratesecuritysystemsaresubjecttomechanicalmalfunction,tampering,humanerror,orpersonnelabsenteeism,andcanbedefeatedoravoidedbyclevercriminals.Therefore,eachresidentshouldalwaysproceedontheassumptionthatnosecuritysystemsexist.Thebestsafetymeasuresarethoseprecautionsthatcanbeperformedasamatterofcommonsenseandhabit.Ifsecuritysystems,securitydevices,orsecuritywalkand/ordrive-throughservicesareemployeesatthiscommunity,norepresentationisbeingmadethattheywillbetotallyeffectivetopreventinjury,theft,orvandalism.Likewise,courtesypersonnel,ifprovided,cannotphysicallybeeveryplaceateverymoment.Usually,suchpersonnelareunarmedindependentcontractorsandhavenogreaterauthorityunderthelawtorestrainorarrestcriminalsthantheordinarycitizen.Therefore,Managementdoesnotwarrantthatanysecuritysystems,securitydevices,orservicesemployedatthiscommunity,ifany,willdiscourageorpreventbreachesofsecurity,intrusions,thefts,orincidentsofviolentcrime.Further,Managementreservestherighttoreduce,modify,oreliminateanysecuritysystem,securitydevices,orservices(otherthanthosestatutorilyrequired)atanytime;andresidentagreesthatsuchactionshallnotbeabreachofanyobligationorwarrantyonthepartofManagement.Residentagreestopromptlynotifymanagementinwritingofanyproblem,defect,malfunction,orfailureoflights,doorlocks,windowlatches,controlledaccessgates,ifany,intrusionalarms,ifany,andanyothersecurityrelateddevice.

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TIPS&SAFEGUARDS

1. Notifytheofficeofdefectivelights,faultylocks,lostkeys,orotherproblemsassoonaspossible.

2. Demandcredentialsfromalldeliverymen,salesmen,andrepairmenbeforeadmittingthemtoyourapartment.Checkreferencesgivenbyapplicantsforhouseholdjobs.

3. Donotadmitanyonetoyourapartmentthatclaimstoworkforthispropertyunlessthatpersonhastheappropriateidentificationbadgeoryouknowthisperson.Ifthereiseveranyquestionaboutpropertystaffseekingentryintoyourapartmentyoushouldcheckwiththeleasingoffice.

4. Lockalldoorswheneveryouleaveyourapartmentandwhileyouarewithinit.Mostburglariesarecommittedduringthedayandintheresident’sabsence.Statisticsshowthatthousandsofthievessimplywalkthroughopendoorsandwindows.Lockupevenwhenyouleaveforabriefshoppingtriportogetyourmail.

5. Nevergiveyourtelephonenumberoraddresstoanunknowncaller.He/shemayhavedialedatrandom.Nevermentionthatyouarealoneandbesuretokeeptheconversationtoaminimum.Ifthecallerisoffensive,hangup.Ifhe/sheispersistent,contactthepolice.

6. Donotadvertisegenderspecificinformation.Youshoulduseyourfirstinitialandlastnameonlyonitemssuchasmailboxes,phonelistings,anddoor,whenapplicable.

7. Leavealightonintheapartment(butnotwherethebulborlampcanbeseen)whenyouareout.Lightsshouldbediffusedandgivetheappearancethatmorethanoneroomisoccupied.Inexpensivetimersareavailablethatcanbesetautomaticallytooperatelightsorevenradiosatappropriatetimes.(Whenleavinglightsontheyshouldnothavehalogenbulbs,whichcouldposeafirehazard).

8. Ifyouareplanningtobeawayforanextendedperiod,stopdeliveryofnewspapers,andaskthepostofficetoholdyourmail.

9. Keepmostofyourvaluablepapers,jewelry,andotherpreciousitemsinabanksafedepositbox.Iftheseitemsmustbekeptathome,obtaindevicestosafeguardandconcealthem.Keepcheckbook,creditcards,andotherimportantdocumentsinalockeddrawer.Dresserdrawersandclosetsarethefirstplacesathiefmaylookforvaluables.

10. Besureyouhaveobtainedadequatefire,theft,floodandotherinsurance.Apartmentownerscannotbeliableforlossofyourpossessions.Inventoryyourpersonalbelongings,notingtheserialnumbersofsuchitemsastelevisions,stereos,andcomputers.Thepolicedepartmentevenrecommendsengravingyourlastnameonthebackoftheseitems.Ifthethiefnotessuchidentification,itcoulddeterhimfromtakingyourproperty.Moreover,intheeventyourpropertyistakenandlaterrecovered,itmaybetracedbacktoyouthroughtheserialnumbersandengravedname.

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11. Ifyourdoorbellringsandnooneistherewhenyouanswer,checkyourimmediateneighbors.Ifthesamethinghashappenedtothem,notifythepolice.Thisisacommonwaytocheckifanyoneishomebeforeattemptingaburglary.

12. Donotpanicifyourapartmenthasbeenentered.Contactthepoliceimmediately.Besuretoinformtheleasingoffice.

13. Alwayslockyourcardoorsandwindows.Donotleavevaluableswheretheymaybeseenfromtheoutside.Ifpossible,installacaralarmsystemasaseparatedeterrent.

14. Whendrivingintheparkingarea,beawareofanythingsuspicious.Arrangeforpersonalaccompanimentifyouanticipateusingtheparkingfacilitylateatnight.Ifyouseesomeoneactingsuspiciouslyorinathreateningmanner,immediatelycontactthepolicedepartment.

15. Whenansweringthedoor,firstdeterminewhoistherebylookingthroughawindoworpeephole.Ifthepersonisunknown,firsttalkwiththemwithoutopeningthedooranddon’topenthedoorifyouhaveanyconcerns.

16. Don’tgiveyourkeysoutorlendyouraccesscardsout.17. Checkyoursmokedetectoronceamonthtomakesureitisoperatingproperly.18. Closecurtains,blinds,and/orwindowshadesatnight.19. Donothideakeyunderthedoormatornearbyflowerpot.(Thesearethefirst

placesaburglarwilllook).20. LetManagementknowifyouwillbegoneforanextendedperiod,suchasa

vacationorbusinesstravel.Whileonvacation,makearrangementsforyourmailandnewspaperdeliverytobestoppedduringthistime.

21. Donotleaveyourkeysinthecar.22. Havekeysreadyandinyourhandwhilewalkingtoyourcar,whetheryouareat

home,school,work,oronvacation.23. Wheneverpossible,parkyourcarnearastreetlight.Remembertocheckthe

backseatbeforegettingintothecar.24. Donotstopatgasstationsorautomatictellermachinesatnightoranytimeof

daythatsuspicionofdangerispresent.25. Ifyoubelieveyouarebeingfollowedinyourcar,driveimmediatelytothe

nearestpolicestation. MAINTENANCETIPSWewouldliketotakeamomentandsharesomehelpfultipswithourresidents.KITCHENHELPERSGarbagedisposalsworkbestwhenproperlymaintained.Ifyourdisposalstartstoemitanodor,theuseofbakingsodaorlemonpeelswillhelptocleanitaway.Usingicecubeswillsharpenthebladesandmakethedisposalworkmoreefficiently.Theonlyitemsthatshouldgointoagarbagedisposalarefoodproducts,thoughwerecommendnot

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disposingofgreaseoroil,vegetablepeels,eggshells,coffeegrounds,pitsorseeds,bones,pasta,riceandstringyvegetables.Overtime,theseitemswillcontinuetoexpandandcausebuildupinthepipes.Donotallowforeignobjectsintothedisposalsuchasbreadties,nickelsandsmalltoys.Remember,ifyoucan’teatit,yourgarbagedisposalcan’teither.Ifsomethinghappenstogetintoyourdisposalitwillcauseyourdisposaltoseize.Itwillemita“humming”noise.Thismeansthebladeshavestoppedturningandarestuckontheforeignobject.Turnthedisposaloffandcarefullyremovetheobject.Oncetheobjectisremoved,pushthesmallredbuttonlocatedonthebottomcenterofthedisposalunittoresetthedisposal.Ifitcontinuestomakeahummingnoiseitwillrequireamaintenanceperson’sattention.Dishwashersareoneoflife’sgreatestinventions,orgreatestmiseries.Thedishwasherwillnotdothejobofthegarbagedisposal.Rinsingthedishesoffoodbeforeputtingthemintothedishwasherisrequired.Dishwashersaredesignedtouseanon-sudsingdetergentthatcomesineitherpowderorliquid.NEVERuseahandwashingdetergentinthedishwasher.Thiscreatessudsandwillcausethewaterandsudstoescapeontothefloorandfloodthekitchen.Ifthishappens,pouring¼cupofvinegarintothedishwasheroverthesudswillhelptodissolvethemess.Dishwasherswillalsodevelopanodorifnotusedonaregularbasis.Theuseofbakingsoda,vinegar,ORbleachwillhelptoridtheodor.Neverusemorethanoneoftheseproductsatatime.Runningthedishwasheronaregularbasisisthebestprevention. Refrigeratorsworkbycirculatingthecoolairthroughthedifferentcompartments.Ifarefrigeratorisoverstockedtheaircannotcirculateandtheinteriorwillbecomewarm.Maintenancemayneedtoresettherefrigeratorbutmostlytheamountofproductsbeingstoredintheareawillneedtobereducedormovedaround.Stovesandovensneedminimalcarebutasteadycleaning.Thetopsofmoststovesliftuptohelpmakethiseasier.Carewillneedtobeusedwhencleaningtheburnerareasofgasstovesespecially.Residueleftfromcleaningagentswillclogtheburnerholesandpreventthemfromlighting.Electricstovesaremucheasiertocleanbutneveruseanoven-cleaningagentonanyareaotherthantheoven.Neveruseanoven-cleaningagentinaself-cleaningoven.Thiswilldestroytheinteriorsurfaceandtheself-cleaningoptionwillnotworkproperlyinthefuture.Thewatershutoffforsinksislocatedunderthesinkanduseasmallhandle.Ifyouhaveawaterspillageorleakageissue,youcanhelppreventadditionalmessordamagebyshuttingoffthewaterbeforecallingmaintenance.Thecarpetinyourapartmentrequiresfrequentvacuumingandannualcleaningasrecommendedbythemanufacturer.Frequentvacuumingofcarpethasbeenshowntohelpreducetheincidentsofallergies.Aminimumannualcleaningwillhelpkeepyourcarpetlookingasfreshasthedayyoumovedin.Contactyourmanagementofficeifyou

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havequestionsonwhattypeofcarpetcleanertouseorhowoftentohavethecarpetcleaned.MOLD&MILDEWSTATEMENTResidentagreestoholdmanagementharmlessandindemnifyitagainstanyloss,damageorotherconsequencesrelatedtomoldand/ormildew. TIPSFORPREVENTINGMOLD&MILDEWItisourgoaltomaintainthehighestqualitylivingenvironmentforourresidents.Tohelpachievethisgoal,itisimportanttoworktogethertominimizemoldandmildewbuildupinyourapartment.Youcanhelpminimizemoldandmildewgrowthinyourapartmentbytakingthefollowingactions:

• Openwindowsfrequentlywhentheweatherisdrytoallowanexchangeofairandpermittheintroductionofsunlightthroughoutyourapartment.Itmayhelpifyourunthefanonyourairconditionertocirculatefreshairthroughoutyourapartmentduringthesetimes.

• Indamporrainyweatherconditions,keepwindowsanddoorsclosed.• Ifpossible,maintainatemperatureofbetween50degreesand80degrees

fahrenheitwithinyourapartment• Cleananddustyourapartmentonaregularbasisasrequiredbyyourlease.

Regularvacuuming,mopping,anduseofenvironmentallysafehouseholdcleanersisimportanttoremovehouseholddirtanddebristhatmoldfeedson.

• Periodicallycleananddrythewallsandfloorsaroundthesink,bathtub,shower,toilets,windows,andpatiodoorsusingacommonhouseholddisinfectingcleaner.

• Onaregularbasis,wipedownanddryareaswheremoisturesometimesaccumulates,likecountertops,windows,andwindowsills.

• Useanypre-installedbathroomfanwhenbathingorshoweringandallowthefantorununtilallexcessmoisturehasventedfromthebathroom.

• Usetheexhaustfansinyourkitchenwhencookingorwhilethedishwasherisrunning,andallowthefantorununtilallexcessmoisturehasventedfromkitchen.

• Limithouseplantstoareasonablenumbertokeepthemoisturelevelinyourapartmenttoaminimum.

• Ensurethatyourclothesdryerventisproperlyconnectedandcleanthelintscreenafteruse.

• Whenwashingclothesinwarmorhotwater,watchtomakesurecondensationdoesnotbuildupwithinthewasheranddryercloset;ifcondensationdoesaccumulate,drywithafanortowel.

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• Ifyouliveinahumidclimate,theuseofapersonaldehumidifierwillhelpregulatehumiditylevelsinyourapartmentandcreateamorecomfortableenvironment.

• Thoroughlydryanyspillsoncarpeting.• Donotoverfillclosetsorstorageareas.• Donotallowdampormoiststacksofclothesorotherclothorpapermaterialsto

layinpilesforanextendedperiodoftime.• Immediatelyreporttothemanagementofficeanyevidenceofwaterleaksor

excessivemoistureinyourapartment,storageroom,garage,oranycommonarea.

• Immediatelyreporttothemanagementofficeanyevidenceofmoldormildew-likegrowththatcannotberemovedbysimplyapplyingacommonhouseholdcleanerandwipingthearea.Alsoreportanyareaofmoldormildewthatreappearsdespiteregularcleaning.

• Immediatelyreporttothemanagementofficeanyfailureormalfunctionwithyourheating,ventilation,orair-conditioningsystem.Asyourleaseprovides,donotblockorcoveranyoftheheating,ventilation,orairconditioningductsinyourapartment.

• Immediatelyreporttothemanagementofficeanyinoperablewindowsordoors.• Immediatelyreporttothemanagementofficeanymustyodorsthatyounotice

inyourapartment.PACKAGE&PARCELACCEPTANCE

Itisagreedandunderstoodthatapprovedresident(s)andtheirapprovedoccupant(s)authorizeMcKinleyandtheirassociatestoacceptpackagedeliveryonyourbehalf.Allpackageswillbestoredintheleasingofficeareaifpossible.Ifthepackageistoolargeforustostoreintheleasingoffice,wewillaccompanythedeliverypersontoyourapartmentandplaceinsideifpossible.Duetostaffingandsiteneeds,thismaynotalwaysbepossiblesowewillaskforarescheduleofthedeliveryifweareunabletoaccompany.Duringtheholidaysandotherheavypackagedeliverytimes,thepropertyanditsassociateshavetherighttoenteryourapartmenttodropoffsuchpackages.Itisnottheresponsibilityofthestafftodeliverpackages.Thedeliveryperson(s)havebeennotifiedtoleaveanoteonthedoorofthepersonreceivingthepackagetonotifythemthatthepackagewasacceptedattheleasingoffice.Weaskthatallpackagesbepickedupwithin48hoursofdelivery.Sometimesthedriverneglectstonotifyyouoryoudidnotreceivethenoticeforsomereason,soifyouareexpectingapackageandhavenotreceivedanotice,pleasecontacttheofficetohavethemcheck. ResidentreleasesMcKinleyandtheirassociatesforanyliabilityforlossduetotheft,flood,fire,oranyothercasualty.

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SATELLITEDISHINSTALLATIONItisherebyagreedthat:

1. Resident(s)mayinstallasatellitedishofupto40”indiameterintheirbalcony,porch,terraceoranyotherareathatisundertheirexclusiveuseorcontrol(nopartofthedishorantennacanextendbeyondthebalconyrailinglineorabovetherooflineofResidents’apartment.

2. Resident(s)shallpayanadditionalsecuritydepositof$100.ThisadditionalsecuritydepositwillbesubjecttothetermsandconditionsoftheparagraphoftheleaseAgreemententitled“SecurityDeposits.”

3. Resident(s)areprohibitedfrominstallingasatellitedishonthebuildingorinanyareathatisnotundertheirexclusiveuseandcontrol.Prohibitedareasinclude,butarenotlimitedtorooftops,common-usebalconies,outsidewalls,windowsills,andlawns.

4. Resident(s)areprohibitedfromdrillingormakinganyholesinbalconies,porches,terraces,roofs,oranyotherpartofthebuildingorstructure.Resident(s)areprohibitedfromaffixingasatellitedishoranysupportiveequipmenttoawindow,doorsiding,brick,balconyrailings,orboards.Resident(s)mayclampthesatellitedishinsidethepatioonly.Resident(s)areprohibitedfromclampingasatellitedishtoanyportionofthebalconyorpatiorailing.Allcablesmustbeinstalledinamannersuchthattriphazardsarenotcreated(onlyflatcablesthatcanrununderslidingglassdoortracksorwindowsmaybeused).

5. Resident(s)agreethattheyaresolelyandcompletelyresponsibleforanydamagetothepropertyoverandabovenormalwearandtearrelatedtotheinstallationandoperationofthesatellitedishincludinganysupportingequipmentorcables.

6. Resident(s)understandandacknowledgethatsatellitedishesonlyworkwithaclearunimpededsouthwesternexposure.Resident(s)acknowledgethattheLandlordhasmadenorepresentationsregardingwhetherResidents’apartmentprovidessuchexposure.Furthermore,Resident(s)acknowledgethatLandlordhasnoobligationtoprovideResident(s)withanapartmentwithsuchexposure.Resident(s)agreethatLandlordshallhavenoliabilityintheeventthattheirsatellitedishfailstoworkforanyreason.

7. Resident(s)agreetoindemnifyandholdharmlessthatLandlordfromanyliabilityfordamagestoanypersonorpropertyin,on,oraboutthepremisesfromanycauserelatedtothesatellitedish(includinganysupportiveequipmentorcables),theirinstallationoroperation.Further,Resident(s)agreetomaintainliabilityinsurancewithrespecttosaiddamagethatcoversbothbodilyinjury(inthesumof$1,000,000peroccurrence)andpropertydamage(inthesumof$500,000peroccurrence).