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The Vernon Company
Company Store & Fulfillment Program Capabilities
The Vernon Company 2 | P a g e
Why The Vernon Company?
We call it the Vernon Advantage.
Our Experience
• Vernon is one of the largest marketing service firms in the country, providing solutions to companies both national and international since 1902.
Our People
• 135-member corporate office support team • 270 account executives nationwide. • Voted one of the “Top 50 Best Places to Work”
in our industry. • Average employee experience in our corporate
office is over 15 years.
Our Supplier Partners
• Preferred supplier relationships with the top suppliers in the industry.
• Leveraged relationships provide competitive pricing. • Faster service, fewer mistakes, customized product and immediate problem resolution.
Our Technology
• We use a proprietary web-based order entry system to increase accuracy and speed.
• All order related communications including emails and voice messages are archived. • Our e-data exchange initiative establishes automatic electronic information exchange with
our key supplier partners for increased speed and accuracy. • Custom store software includes a full suite of reports, multi-level user structure, multiple
payment options and permission hierarchy for order approval.
Our Social Commitment
• Product safety o Protect Your Brand® product safety program establishes safety standards and
practices for our businesses and our suppliers. o We screen all preferred and custom product suppliers for compliance with existing
safety regulations. • Environmental commitment
o We implemented a paperless order entry/management system. o Our website and catalogs feature eco-friendly product solutions. o All our catalogs are printed on FSC certified stocks, by certified printers and use soy-
based inks. o Internal recycling program for office waste.
• MWBE o 12% of our preferred suppliers are certified Minority and Women Owned Businesses. o Approximately 10% of our business is done through MWBE suppliers.
The Vernon Company 3 | P a g e
Why Vernon for your company store program?
We save you time and money
Do you need to outfit a widespread group of distributors, salespeople, branch offices, employees or resellers with branded merchandise and marketing materials? A custom program from Vernon will simplify the entire process, minimize your time requirements and could even eliminate your inventory investment.
We provide you with increased control
When you provide your constituents with an approved, easy to use and efficient merchandise distribution system you know exactly what sales and marketing tools they will be using. You have complete control over the branding message you send to all your audiences.
Not only will you gain complete control over your brand message, you’ll have instant access to all transactional data via the admin area of your online store. Complete sales, inventory and user information are available online 24/7.
We free up cash flow and valuable space
The merchandise used in your program is owned by The Vernon Company, freeing up your cash flow and inventory commitment. Another advantage of outsourcing fulfillment services is the elimination of on-site merchandise warehousing. We have ample warehouse space to provide secure storage for your program. We provide comprehensive property and product liability insurance coverage for all merchandise inventoried for your program.
We protect your logo and trademark
You will have complete control over the usage of your company’s logo or artwork. Vernon will strictly adhere to your corporate logo usage guidelines with regard to shape, color match and imprint quality.
Company store clients:
The Vernon Company 4 | P a g e
Program Capabilities
Fulfillment and Distribution
• In-stock orders ship within 24-48 hours of receipt of order.
• Climate controlled, secure fulfillment center with complete kitting and distribution capabilities.
• Ample warehouse space to support our fulfillment operations – 250,000 square foot warehouse.
Web Stores
• Fully featured web stores provide as much or as little control as our clients need.
• We support multiple payment options, including secure credit card transactions.
• Permissions based user management allows customization of the purchasing environment for different audiences.
• Order approval system gives managers and supervisors control over the order process. • Orders can be accepted via fax for those end users who do not have Internet access. • Complete suite of on-demand, downloadable reports allow you to monitor sales and
inventory when it’s convenient.
User Friendly
• All product costs include fulfillment fees, based on your program requirements. • Selecting products is easy. Start with our preferred program products website for best price
and low minimums. • Multi-touch account team gives you as many, or as few, contact points as you need. • Our streamlined program agreement is simple and easy to understand. • Our online stores are intuitive, easy to use and easy to manage.
Inventory Management
• Multiple options to protect you from excessive inventory commitments. • Min/max ordering - inventory reorder triggers can be automatic or require approval for
subsequent reorders. • Inventory specialists review program performance and recommend inventory adjustments,
up or down, to minimize stock outages.
Account Management
• Your Vernon account team includes an account executive, an inventory support specialist and a marketing administrator.
The Vernon Company 5 | P a g e
Customer Care
• “Live body” contact for order questions, returns or problems. • One call issue resolution policy. • Expedited delivery options. • Reviews between client and Vernon account
executive, will take place on a regular basis.
Our Services • Inventory Management • Merchandise & Apparel Sourcing • Custom Product Sourcing • Creative Services • Kitting and Fulfillment • Distribution • Ecommerce Web Stores • Electronic Data Exchange
Company Store Examples • Bush Hog: www.shopbushhoggear.com • TDW: https://tdwilliamson.mybrightsites.com • LinkedIn: www.linkedinsalescollateral.com