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The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved. Bill McCluggage – Prior UK Government Deputy CIO

The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

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Page 1: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

The United Kingdom’s Government ICT Strategy

E-Government enabling savings, standardisation & change

© Copyright 2012 EMC Corporation. All rights reserved.

Bill McCluggage – Prior UK Government Deputy CIO

Page 2: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

The United Kingdom

Population: 62.3million

England & Wales: 55.6million

Scotland: 5.2million

NorthernIreland: 1.8million

Office of National Statistics 13 Oct 2011

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Page 3: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

3

government is spending more than it earns. it must respond and do things differently.

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Page 4: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

delivering better public services

for less cost

reducing waste and project failure, and

stimulating economic growth

creating a common ICT infrastructure

using ICT to enable and deliver change

strengthened governance

the UK government ICT strategy

http://www.cabinetoffice.gov.uk/resource-library/uk-government-ict-strategy-resources

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Page 5: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

challenges actions outcomes

improve sharing & reuse

use more open source

drive down cost of basic goods/services

stimulate economic growth

reduce project failure

drive operational excellence

ICT asset register & government applications store

new procurement approaches

open source procurement toolkit

new open source groups

presumption against projects over £100m

publishing contracts

agile project delivery & Skunkworks

spending controls

ICT capability strategy

continued benchmarking

improved performance in delivering projects on time and in budget

benefits released faster to the user

a fair and more competitive marketplace to drive down ICT costs

greater SME participation to help drive economic growth

greater in-house ICT capability to reduce dependency on external l expertise

Part 1 – Reducing Waste and Project Failure, and Stimulating Economic Growth

Page 6: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

challenges actions outcomes

improve sharing & reuse

use more open source

drive down cost of basic goods/services

stimulate economic growth

reduce project failure

drive operational excellence

ICT asset register & government applications store

new procurement approaches

open source procurement toolkit

new open source groups

presumption against projects over £100m

publishing contracts

agile project delivery & Skunkworks

spending controls

ICT capability strategy

continued benchmarking

improved performance in delivering projects on time and in budget

benefits released faster to the user

a fair and more competitive marketplace to drive down ICT costs

greater SME participation to help drive economic growth

greater in-house ICT capability to reduce dependency on external l expertise

Part 1 – Reducing Waste and Project Failure, and Stimulating Economic Growth

Page 7: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

challenges actions outcomes

increase interoperability

increase public sector ICT agility

consolidate ICT infrastructure

make ICT greener

manage and protect information effectively

open data standards

reference architecture

mandatory open technical standards

cloud computing strategy

common desktop/device

data centre consolidation

consolidate networks

greening government ICT strategy

information strategy

risk management regime

enable government to procure directly from SMEs

more efficient use of government ICT

greater policy flexibility

avoid lengthy supplier lock-ins

create fairer and more competitive market

part 2 - creating a common ICT infrastructure

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Page 8: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

challenges actions outcomes

increase interoperability

increase public sector ICT agility

consolidate ICT infrastructure

make ICT greener

manage and protect information effectively

open data standards

reference architecture

mandatory open technical standards

cloud computing strategy

common desktop/device

data centre consolidation

consolidate networks

greening government ICT strategy

information strategy

risk management regime

enable government to procure directly from SMEs

more efficient use of government ICT

greater policy flexibility

avoid lengthy supplier lock-ins

create fairer and more competitive market

part 2 - creating a common ICT infrastructure

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?

?

?

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Page 9: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

G-Cloud Scope

Service Management

Commercial

Security

IaaS

PaaS* SaaS*Se

arch

Eng

ine

Emai

l

Man

agem

ent (

e.g.

G-C

loud

Aut

horit

y)

Colla

bora

tion

EDRM

Form

s En

gine

CMS

......

CRM

Portf

olio

......

Foun

datio

n D

eliv

ery

Part

ners

(FD

Ps)

Dev

elop

ing

initi

al S

ervi

ce C

lust

ers

EDRM

•Common/generic aspects across•specific commodity services Available through the Government Application Store

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Page 10: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

UK Government Cloud Store

www.govstore.net

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Page 11: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

Lot 1 - SaaS Lot 2 - PaaS

Lot 3 - IaaS Lot 4 – Cloud Services

UK Government Cloud Store

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Page 12: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

challenges actions outcomes

13

modernise public services

facilitate democratic power shift to citizens

increase public sector productivity

open up public sector provision

rapidly exploit new technologies

mandate ‘channel shift’ in selected services

create cross-government standards on APIs

appoint director of ICT Futures

provide online channels for all government consultations

develop guidelines for departmental access to internet and social media channels

agile, personalised and responsive services

democratic power shift using digital channels

opening up public sector provision

collaborative and mobile public sector working

horizon scanning to exploit new technologies

part 3 – using ICT to enable and deliver change

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Page 13: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

challenges actions outcomes

14

modernise public services

facilitate democratic power shift to citizens

increase public sector productivity

open up public sector provision

rapidly exploit new technologies

mandate ‘channel shift’ in selected services

create cross-government standards on APIs

appoint director of ICT Futures

provide online channels for all government consultations

develop guidelines for departmental access to internet and social media channels

agile, personalised and responsive services

democratic power shift using digital channels

opening up public sector provision

collaborative and mobile public sector working

horizon scanning to exploit new technologies

part 3 – using ICT to enable and deliver change

?

?

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Page 14: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

21st century citizens consume services that are delivered digitally.

part 3 – using ICT to enable and deliver change

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Page 15: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

part 3 – using ICT to enable and deliver changeGovICT

Rt Hon Frances Maude MP – Minister for the Cabinet Office

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Page 16: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

single domain – gov.uk

part 3 – using ICT to enable and deliver change

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Page 17: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

single domain – gov.uk

part 3 – using ICT to enable and deliver change

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Page 18: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

single domain – gov.uk

part 3 – using ICT to enable and deliver change

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Page 19: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

transparency

part 3 – using ICT to enable and deliver change

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Page 20: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

the information revolutionhas led to a radical power shift

from governmentinto the hands of the

citizen.

part 3 – using ICT to enable and deliver change

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Page 21: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

Governance and accountability

End User Devices, Reference Architecture,Technical Standards

CIO Delivery Board – Chair Andy Nelson (UK Gov CIO)

LiamMaxwell

MikeBracken

JohnCollington

MOJ

AndyNelson/ChrisChant

HomeOffice

DeptHealth

Katie Davies

DWP

KennyRobertson

Cabinet OfficeHMRC

PhilPavitt

Public Services Network,Risk Mgmt Regime,Green ICT

Data Centre,Cloud Computing,ICT Capability

Open Source,Social Media

ICT FuturesSMEsOpen StandardsAsset & Services KnowledgebaseCIO Delivery BoardReporting

Agile

Channel Shift,Online Consultations,APIs

Procurement

Information Principles,Data Standards

MOD

JohnTaylor

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Page 22: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

delivery based on strong governance

the challenges: establish objectives measure key metrics focus on delivery meet milestones insist on accountability manage risks

part 5 - implementation

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Page 23: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

PUBLIC SECTOR ARCHITECTURE

Public Services Network

Data Centres

End User Devices

Cloud Computing

Com

mon

Sta

ndar

ds

Ref

eren

ce A

rchi

tect

ure

Sec

urity

& I

dent

ity A

ssur

ance

Ser

vice

Man

agem

ent

Pro

cure

men

t

Creating an environment for a common and secure ICT Infrastructure

Enabling better public services

Cha

nnel

Shi

ft

Gre

ater

Citi

zen

Eng

agem

ent

Incr

ease

d E

ffici

ency

ICT

Cap

abili

ty &

Ski

lls

part 5 - implementation

moving from the ‘what’ to the ‘how’

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Page 24: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved

thanks

[email protected]

twitter.com/billmccluggage

+44 75 0088 0840

uk.linkedin.com/in/billmccluggage

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Page 25: The United Kingdom’s Government ICT Strategy E-Government enabling savings, standardisation & change © Copyright 2012 EMC Corporation. All rights reserved