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[email protected] www.donaldegray.com © Don Gray 2010 @donaldegray The System Behind the Software

The System Behind the Software€¦ · © Don Gray 2010 @donaldegray [email protected] The System Behind the Software

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Page 1: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

The System Behind the Software

Page 2: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Conversation

Participation

Page 3: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

What’s So Hard?

Find out what the user would like to

experience

Build itDelay

Page 4: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

What is a system?

1. A system’s parts must all be present for the system to carry out its purpose optimally. If you can take components away from something without affecting its functioning and its relationships, then you have a collection, not a system.

2. A system’s parts must be arranged in a specific way for the system to carry out its purpose. If the components of a collection can be combined in any random order, then they do not make up a system.

3. Systems have specific purposes within larger systems.

4. Systems maintain their stability through fluctuations and adjustments. Systems achieve this stability through the interactions, feedback and adjustments that continually circulate among the system parts, and between the system and its environment.

5. Systems have feedback. Feedback is the transmission and return of information.

Page 5: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Equipment

Systems Build

Design/Code/Test Kick tires/Slam doorsLanguages

IDEsTeams

TestDistribution

Design and

redesign

IdeaGeneration

Consumers

ConsumerResearch

Upstream work

Page 6: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Why Bother?

Page 7: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

A bad syste

m will

defeat a good

person every tim

e.

W. Edward Dem

ing

Page 8: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Feedback Model

Process-

+

Page 9: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Cascade Feedback

DailyStandup

ReleaseBacklog

SprintBacklog

DevEfforts

ProductBacklog

Page 10: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Systems Principles

• Clarify Target

• Decrease Delays

• Increase Requisite Variety

• Have Single Responsibility

• Increase Bandwidth

• Match Impedance

• Reduce Friction

• Optimize Overall System

Page 11: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Clarify Target

Page 12: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Decrease Delays

nouna period of time by which something is late or postponed : a two-hour delay | long delays in obtaining passports.• the action of delaying or being delayed : I set off without delay.• Electronics the time interval between the propagation of an electrical signal and its reception.• an electronic device that introduces such an interval, esp. in an audio signal.

Action-

+

Delay

Page 13: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Increase Requisite Variety

Page 14: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Have Single Responsibility

Page 15: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Increase Bandwidth

Page 16: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Match Impedance

Page 17: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Reduce Friction

Page 18: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Optimize Overall System

Development

QAT

IT

ExternalDependencies

Page 19: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Optimize Overall System

Development

QAT

IT

ExternalDependencies

If you give a m

anager a

numerical ta

rget, he'll

make

it even if

he has to destr

oy

the company in

the process.

W. Edward Dem

ing

Page 20: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray20

12 Agile Principles

1. Our highest priority is to satisfy the customer through early and continuous delivery of valuable software.

2. Welcome changing requirements, even late in development. Agile processes harness change for the customer's competitive advantage.

3. Deliver working software frequently, from a couple of weeks to a couple of months, with a preference to the shorter time scale.

4. Business people and developers must work together daily throughout the project.

Page 21: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray21

12 Agile Principles

5. Build projects around motivated individuals. Give them the environment and support they need, and trust them to get the job done.

6. The most efficient and effective method of conveying information to and within a development team is face-to-face conversation.

7. Working software is the primary measure of progress.

8. Agile processes promote sustainable development. The sponsors, developers, and users should be able to maintain a constant pace indefinitely.

Page 22: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray22

12 Agile Principles

9. Continuous attention to technical excellence and good design enhances agility.

10. Simplicity - the art of maximizing the amount of work not done - is essential.

11. The best architectures, requirements and designs emerge from self-organizing teams.

12.At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly.

Page 23: The System Behind the Software€¦ · © Don Gray 2010  @donaldegray don@donaldegray.com The System Behind the Software

[email protected]© Don Gray 2010 @donaldegray

Credits

1. Rube Goldberg http://www.flickr.com/photos/freshwater2006/693945631/sizes/z/2. Software viewed as a system: Inspired by The New Economics - W. Edward Deming page 583. Target http://www.flickr.com/photos/akire_yrko/3573644189/sizes/z/4. Dollars http://www.flickr.com/photos/bsuter/1254095605/sizes/z/5. Teamwork http://www.flickr.com/photos/wwworks/1384952210/sizes/z/