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8/4/2019 The Strategy of Int Business
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Competitive strategies:
Global vs. local
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Global competitive strategies
The G5
Platform strategy
Network Strategy Intermediary strategy
Entrepreneur strategy
Investment strategy
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• Home, supplier, partner, and customercountries of competitors – differences assources of competitive advantage
• Differences in global value connection• Differences in products, brand, technology
• Differences in impacts of political, legal
and regulatory climate – tradeagreements, home country policies
Design global competitive strategiesfor competitive advantage
Global competitive strategies
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Global competitive strategies
Competitive advantage must berelative to both global and localcompetitors:
Unilever in US: Breyers,Ben and Jerry’s, Good
Humor, Klondike, Popsicle
Nestlé in US: Dreyers
The great ice cream battle
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• Gujarat Cooperative Milk MarketingFederation (GCMMF): India's largest food productsmarketing organization.
• Two million farmers in the cooperative
• Slogan: “A taste of India”• PRICE: 10 rupees (20 cents): 100 milliliter Amul ice
cream versus
80 milliliter Hindustan Lever Kwality Wall vanilla ice
cream• ADVERTI IN T : Amul: 1 o sales versus
UNILEVER in India – Kwality Wall
Hindustan Lever faces successful local competitor
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Umbrellabrands:
Nestlé
products in
the super-market.
Some
products
carry both
globalbrand and
local
brand.
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Global platform strategy
The global challenge
Global market size:standardization
Local differentiation:customization
Strategy: Determine best combination of global and localactivities for competitive advantage
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Forces calling for global products (standardization):
• Convergence in customer preferences and income
across target countries with economic development and
trade• Competition from successful global products
• International brand awareness
• Cost benefits from standardization• Falling costs of trade with greater globalization
Global platform strategy
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Forces calling for local products (customization):
• Differences in customer preferences and income acrosstarget countries
• Build local brand recognition
• Competition from successful domestic products
• Regulatory requirements (quality, safety, technical
specifications, domestic content) -- EU productstandards
• High costs of trade create separate markets
Global platform strategy
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Global platform strategy
Reduces development and productioncosts
Used in automobiles, mobile phones,computers, aircraft
Example: Cost per product (developmentand mfg): $80
Cost of basic platform development: $100
Cost of each variation (development andproduction): $50
Use platform when serving four or more
customer country markets: Compare costs
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Business sells 10 units each in Country Aand in Country F
• Unit costs – economies of scale Two local products at 10 units each $
30/unitGlobal product at 20 units $
20/unit
• Price company can charge per unit:
Global product: $80/unit in each countryTwo local products: $95/unit in each
country
Global versus regional product:
Tailoring brings $ 5 more earnings per unit
Global platform strategy
Product variety versus economies of scale
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Global platform strategy
International business managers make decisions aboutwhat should be global versus local:
• Products
• Technology and inputs
• Manufacturing
• Brands
• Marketing
• DistributionExample: Wal-Mart must compete with both international
players such as Carrefour and local retailers
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Global platform strategy
Local brand positioning of a
global brand and global product• Corona sells the same beer,
produced in 8 plants in Mexico, allover the world
• Advertising adapts to targetcountries: begins as a workingclass beer in Mexico, becomes a
high quality import in most othercountries.
• Marketing adapts to local markets
• Corona coordinates internationallythrough its subsidiaries
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Global platform strategy
• Most products are local and not branded. Forexample: in food sector Nestle estimates thatonly 1 % of all goods in food markets are branded
• Increasing number of international brands,Corona, Nestlé, Sony
• Increasing brand variations: BMW 3-series(1990s):
More than 1 million varieties can be ordered
• Local distribution and marketing
Example: McDonald’s, Coca-Cola: Global brand,some local product tailoring, reliance on localdistribution
• Local technology, production, customer service
Acer computer company
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Global network strategy
• Create network of customers, suppliers, partners
• Use network to achieve global size and reach
• Use network to provide local customization
• Network relationships generate competitive
advantage
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The international business contributes
value by creating an international
network: Recall Li & Fung
Networks can consist of informal
business relationships or more formal
contractual relationships
Networks facilitate coordination of
sourcing and serving
Network replaces n ∙ m links with
m + n links (hub and spoke network)
BuyersSellers
12 links
7 links
Global network strategy
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Global network strategy
Physical networks:• Communications: Wired and mobile telephone systems
• Internet
• Transportation: Railroads, Airlines, Shipping,
Intermodal systems
• Energy: Oil and natural gas pipelines, Electric power
transmission and distribution
• Logistics: Postal systems, Wholesale and retail
distribution
Business networks:
Manufacturing, services, distribution, technology, social
networks (trust and information sharing)
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Global network strategy:
The global factory
• Hong Kong manufacturers own or
contract with more than 40,000
factories in South China employing
four million workers
• To take advantage of specialized
sources in different countries - best
quality
• To take advantage of cost variations
across countries - least cost sources
• To take advantage of location -
minimize transport-costs, transaction
costs, and tariffs
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• Examples: Dairy Farm, Shell,Zara
• Growth: access to additionalcustomers
• Develop global brands• Coordination economies from
centralized regionalwarehouses and production
facilities• Provide access to sourcingnetwork – Enhances value of supplier contacts by expansionof distribution
• Lower transaction costs for
Global network strategy:
The global store
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Global network strategy
• Network effects: Number of members can affect the valueof most of existing links
• Architecture: Structure of the network affects costs and
performance (hub-and-spoke versus point-to-point)
• Companies should capture the value created by their network organizing activities
• Networks are mechanisms for delivering all kinds of
services, such as entertainment and information, rather than
physical products.“Access is becoming a potent conceptual tool for rethinking
our world view as well as our economic view, making it the
single most powerful metaphor of the coming age.” Jeremy
Rivkin The Age of Access
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Global network strategy
Partner networks
• Achieve global scale
• Members focus on their region
• Reduce competition by avoiding duplication of facilities and operations
• Avoid government restrictions on ownershipand market dominance
• Technology standard setting• Complements in production
• Complements in demand (game players and games)
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Global network strategy
Partner networks: Global reachBritish Airways / American Airlines
• Provide 60% of all transatlantic services
• "Alliance that Revolves Around You"
• ONEWORLD members: Iberia, Cathay Pacific,
Quantas, Finnair, Aer Lingus, Lan Airlines (Chile)• The airlines cooperate on scheduling and
ticketing, frequent flyer programs, airport clubs,baggage handling, customer service
• Competitive response to the STAR ALLIANCEfrom United, Lufthansa, SAS, Air Canada and
Thai Airways (210,000 Employees, flights to578 cities in 106 countries)
• 600 destinations in 135 countries around theworld, operating over 8000 flights daily, 230
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Global network strategy
Partner networks: Technology standards
Mobile phone operating system: Owners
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Global network strategy
Partner networks: Technology standards
Mobile phone operating system: Licensees
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Global network strategy
Partner networks: Technology standards
• Software licensing company
•Open- standard operating system
• First open Symbian OS phone (in 2001):
Nokia 9210 Communicator
• About 85% market share• Standard-setting network
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Global network strategy
Franchise networksAdvantages
• Rapid international growth
• Local ownership
• Local management
• Lower capital outlaysDisadvantages
• Search cost of finding franchise
owners overseas
• Costs of monitoring performanceacross borders
• Transaction costs of forming franchise
contracts in other country remains
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Matchmaker
Brings buyers and sellers together across international
borders
Market maker
Creates and operates markets that cross international
borders
Agent
Provide representation in other countries
Global intermediary strategy
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Global intermediary strategy
Matchmaker
• Bridge international differences in goods and services, business practices, law and regulations, currencies,
languages, time zones
• Provide value-added activities
• Representative agents in sales, distribution, purchasing,financing, contracting, and supply chain managers
• Match offers to buyer and seller needs: product features,
location, time.
• Avoids costs of search for buyers and sellers
• Reduces buyer and seller risks from dealing with few
trading partners,
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Global intermediary strategy
Matchmaker
• Language: Seller speaksChinese, buyer speaksSpanish, intermediaryspeaks both
• Currency: Seller wantspesos, buyer has dollars,intermediary changesdollars to pesos
• Distance: Seller is in Thailand, buyer is inBrazil, intermediaryarranges transportation
• Trust: Buyer and seller
both trust theintermediar without
• Time: Seller is in Japan,buyer is in Mexico,intermediary operates inboth time zones
• Knowledge: Seller inGermany knows productiontechnology, buyer in USknows preferences of UScustomers, intermediarycombines knowledge of
supply and demand acrossborders
• Culture: Seller and buyerare in different countries,intermediary adaptsproducts, services, contract
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Mitsui
“Our first corecompetence isfacilitatinginternationaltrade withinnovativeservicestailored to
client needs”
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Mitsui
“Our secondcorecompetence is
working with ourglobal clienteleto create newtrade flows and
new business”
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Mitsui
“Distributor of goodsand services;
Transfer agent fortechnology;
Financier, Investor;Project organizer;
Market developer;
Resource developer;
Well-informedconsultant andbusiness partner.”
Mitsui
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Mitsui is in top 15 of Fortune Global 500
http://www.mitsui.co.jp/tkabz/english/corp/index.htm
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Global intermediary strategyBeating bypass competition
Trade
Country H
Transaction cost T
Serve
Country ASource
Country BBypass competition
Transaction cost T*
Transaction strategy
offers innovative
transactions
Your costs of trade T
must be less than
competitor costs of trade
T*
Example:
Li & Fung
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Global intermediary strategy
Market maker
• Cemex
• Mittal
• Cargill
• BP Amoco
• eBay
The global market
maker aggregates
demand across
countries andaggregates supply
across countries
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Ingram Micro: the leading international
wholesaler of technology products and services
• Wholesales 280,000 computer hardware and software products –
think of number of prices!
• Sources in US and many other countries from 1,700
manufacturers
• Serves 175,000 resellers in more than 100 countries
• Serves through operations and affiliates in 35 countries
• Establishes prices, coordinates sales and purchases, clears themarket, allocates products
Global intermediary strategy
Market maker
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Global intermediary strategyMarket maker
• Creates and operates international markets
• Chooses prices, conveys information
• Adjusts sourcing and serving to clear markets – avoids efficiency
losses from market imbalances
• Provides immediacy: ready to buy and sell
• Allocates goods and services across countries
• Gathers and aggregates information about customers and
suppliers on an international level, inventories, orders, and production
• Applies IT to international coordination
• Earns returns from international risk pooling
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Global intermediary strategy Agents
• Export Marketing Company (EMC) represents sellers,
can be broker or dealer, bears risks, arranges resale,
transportation, credit
• Export Trading Company (ETC) represents buyers,
handles imports, usually takes title to goods
• Act as international agent: provide expertise in negotiation,
market knowledge
• Provide trust to buyers and sellers
• Allows principal to delegate authority for distant
transactions
• Provides market expertise, often to smaller firms
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Global intermediary strategyMore agents
• Piggyback arrangements: e.g. Sony distributes in Japan for Whirlpool; GE Trading Co. distributes forother US manufacturers in Africa and LatinAmerica
• General Trading Companies: In Japan, there areSogo Shosha (large scale) and Senmon Shosha(smaller scale) trading companies. Similarcompanies exist in Europe, South Korea, Taiwan,Singapore and Hong Kong
• Government Procurement Agencies, e.g. ChinaCentral Trade Offices
• Distributor/Importer (jobbers, dealers,wholesalers)
• Direct sales (representatives that work on
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Global entrepreneur
strategy
• Bring buyers and sellers together in new combinations
• Provide new products to new customer countries• Arrange new production and procurement in supplier
countries
• Introduce innovative transaction methods across borders
– Citigroup financial services, Google, eBay
• Apply innovative technologies and business methods
• Create new business firms in other countries
• New inter-country connections!
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Global entrepreneur strategyMicro credit
In 1974, Yunus, a Bangladeshi economistfrom Chittagong University, led hisstudents on a field trip to a poor village.
They interviewed a woman who made
bamboo stools, and learnt that she hadto borrow the equivalent of 15p to buyraw bamboo for each stool made. Afterrepaying the middleman, sometimes at
rates as high as 10% a week, she wasleft with a penny profit margin.
1983: Yunus founds Grameen Bank
In Bangladesh today, Grameen Bank has
1,084 branches, with 12,500 staff
Muhammad
Yunus of Bangladesh
and the
Grameen Bank
jointly awarded
the 2006 NobelPeace Prize.
I i
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Summary and take-away points
• Coordination of competitive actions across borders
key to gaining global competitive advantage
• Achieve standardization and customization
• Advantage over global and local competitors
• Many more strategies possible…
Investment strategy next time