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www.digitalhealth.gov.au The strategic vision: Digitally enabled health and care in Australia 4 May 2018 Dr Monica Trujillo Chief Clinical Information Officer Executive General Manager, Clinician and Consumer Engagement and Clinical Governance

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Page 1: The strategic vision: Digitally enabled health and care in ... · The strategic vision: Digitally enabled health and care in Australia 4 May 2018 Dr Monica Trujillo ... Digitally-enabled

www.digitalhealth.gov.au

Thestrategicvision:DigitallyenabledhealthandcareinAustralia

4May2018

DrMonicaTrujilloChiefClinicalInformationOfficer

ExecutiveGeneralManager,ClinicianandConsumerEngagementandClinicalGovernance

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www.digitalhealth.gov.au

“Thedigitalhealthmarketwillgrowatover25.9%compoundannualgrowthratetoreach$379bnby2024

Australiaiswellplacedgloballytotakeadvantageofthisgrowthasatestbedforhealthinnovationandresearch

Hendersen etal.(2016)GlobalMarketInsights,Inc 23Nov2016

AboutUsTheAgencyisaCorporateCommonwealthEntityfundedbyallAustralianGovernments.Itdesignsandoperatesnationaldigitalhealthservicesandsetdatastandardsthat:o Giveconsumersmorecontroloftheirhealthandcarewhentheywishito Connectandempowerhealthcareprofessionalso PromoteAustralia’sgloballeadershipindigitalhealthandinnovationTheAgencyreportstoitsBoard,appointedbytheMinister.TheAgencyisthesystemoperatorfortheMyHealthRecord,andanumberofotherclinicalinformationsystemsandstandards,andcommencedoperationson1July2016.

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www.digitalhealth.gov.au

“ AustraliarankshighestonAdministrativeEfficiencyandHealthCareOutcomes,andisamongthetop-rankedcountriesonCareProcessandAccess

CommonwealthFund(2017)

Australiaproduceshighqualityhealthoutcomes

Source:CommonwealthFund,2017

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www.digitalhealth.gov.au

DigitalHealthSupportingCliniciansAn average 13% of appointments in general practice need follow up because of missing information.

Content shared digitally between clinicians and patients means reduced risk of lost information.

223,000 patients admitted to hospital due to adverse drug events costing $1.2 billion – 2-3% of all hospital admissions.

Medicines information available securely online reduces safety risk.

14% of pathology tests are ordered due to lack of access to patient history.

People and clinicians will be able to see results of previous tests.

Theuseofdigitaltechnologiestodeliverhealthcarecanbeanenablertosupportthedeliveryofbetterpatientoutcomes.Digitaltechnologydoesholdgreatpromisebuttheliteratureclearlyindicatestechnologyisnotasolutiononitsown.Digitalinnovationsmustprovidebenefitandinmostcases,complementexistingprovenmodelsofcare.RoyalAustralianCollegeofGeneralPractitioners,submissiontoNationalDigitalHealthStrategy,2017

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LearningandInsights

Morethanfourtimesasmanypeoplewanttoaccesstheirpersonalhealthinformationontheirsmartphonethandocurrently

Thetopthreeactivitiespeoplewanttobeabletodoontheirmobiledevice:1.Managetheirmedications2.Tracktheirhealth3.Requestrefillprescriptions

Over65% ofrespondentssaytheAustralianhealthcaresystemisdifficulttonavigate.Peoplewanttoknowthecost,quality,andavailabilityofservices

Over45% of respondents haddifficultyaccessinghealthcarewhentheyneededit.Topreasonsgiven:- Cost,- Location,and- Couldn’tgetanappointment

Australiansvalueourhighqualityhealthcarepractitionersandworkers,andgenerallyexperienceaffordable andaccessible care

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www.digitalhealth.gov.auwww.digitalhealth.gov.au

NationalDigitalHealthStrategy– KeyThemes

Supportmeinmakingtherighthealthcarechoices,andprovideme

withoptions

Helpallthepeoplewhocareformetounderstandme,andtogether,providesafeand

personalisedcare

CreateanenvironmentwheremyhealthcareprovidersandIcanuseandbenefitfrom

innovativetechnologies

Preservemytrustinthehealthcaresystemandprotectmy

rights

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NationalDigitalHealthStrategy

WhatdoestheAustraliansectorsay?

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National Digital Health Strategic Priorities: 2018 – 2022

MY HEALTH RECORD

SECURE MESSAGING

INTEROPERABILITY ANDDATA QUALITY

MEDICATION SAFETY

ENHANCED MODELS OF CARE

WORKFORCE EDUCATION

DRIVE INNOVATION

Health information that is available whenever and wherever it is needed

Health information that can be exchanged securely

High-quality data with a commonly understood meaning that can be used with confidence

Better availability and access to prescriptions and medicines information

Digitally-enabled models of care that improve accessibility, quality, safety and efficiency

A workforce confidently using digital health technologies to deliver health and care

A thriving digital health industry delivering world-class innovation

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Priority1:MyHealthRecordAn electronic summary of an individual’s health information that can be shared securely online between the individual and registered healthcare providers involved in their care to support improved decision making and continuity of care.

Two out of the three patients experience a medication error of some sort of admission to hospital.

Empowering people with health care information to support self-management could save $1,300 to $7,515 per patient per year.

Sharing information electronically about tests could reduce unnecessary duplication by approximately 18% and significantly lower hospital re-admission rates.

Key Facts

My Health Record is the future of medicine.

Dr Michael Gannon, President, Australian Medical Association

Prioritise making the My Health Record shareable and used by all health professionals and in all health settings. This fundamental step will have massive benefits to consumers who will be able to trust that their information is being adequately communicated.

Consumers Health Forum of Australia

“ $

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www.digitalhealth.gov.au

HowdoesMyHealthRecordwork?

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www.digitalhealth.gov.au

TheGovernmentisexpandingMyHealthRecordforallAustraliansin2018

12

Formingthecornerstoneofa

betterhealthsystemanddigitalhealthinnovationsfor

Australia.

Expandingonanexisting,provensystemthatissafe

andsecure.

GivingallAustralianscontroloftheirownhealthrecord,whatitcontainsandhow

itisaccessed.

ProvidingachoicetooptoutofhavingaMyHealthRecordaltogetherifthey

prefer.

Ourvisionisaworld-leadingnational,digitalhealthcapabilitythatimprovesthelivesofallAustraliansbysupportingtheefficientdeliveryofhealthcare.MyHealthRecordprovidesforpotentiallylifesavingaccesstoapatient’skeyhealthinformationsuchasmedications,allergies,conditionsandtestresults- supportingsignificantimprovementsinthesafety,qualityandefficiencyofAustralia’shealthcaresystem.

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www.digitalhealth.gov.au

Recent milestones – My Health RecordPartnershipwiththepeaknationalbodyrepresentingpharmacists,thePharmaceuticalSocietyofAustralia(PSA)toincreasethenumberofpharmacistsusingMyHealthRecord.

Pharmacistscannowuploaddispenserecordsandviewhospitaldischargesummaries,sharedhealthsummaries,andallergyinformationtoMyHealthRecordusingenhanced

ChemistWarehouse,representing30percentofthecommunitypharmacymarket,andCorum representing1,000pharmaciesarealsoconnectingtoMyHealthRecordsystemin2018

Australia’slargestpathologylabshavesigneduptoMyHealthRecord

Morethan95percentofAustraliandiagnosticimaging

practicescannowconnecttotheMyHealthRecordsystemwith16newsoftwarecompanieshaving

serviceagreementswiththeAustralianDigitalHealthAgency.

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www.digitalhealth.gov.au

MyHealthRecordstatistics-

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www.digitalhealth.gov.au

KeyMyHealthRecordsystembenefits

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www.digitalhealth.gov.au

A person controls who has access to their My Health Record:

PrivacyandAccess:anewstandardinpatientconfidentiality

They can choose to decline access to specific documents

in their My Health Record

They can set up a pin code that will mean only clinicians with permission can access

their My Health Record

They can subscribe to SMS or email alerts that report in real time when registered

provider organisations access their My Health Record

In an emergency, a clinician can exercise a ‘break glass’ facility – but instances are

carefully monitored and reported to the citizen

All instances of access to My Health Record are monitored

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MyHealthRecordExpansion:Workingwiththeclinicalcommunity– Information,EducationandAdoption

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OtherNationalPriorities

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Priority4:MedicationSafety

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Priority5:Digitallyenabledmodels

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Priority6:Digitallyenabledworkforce

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Data todayandtomorrow …Where to from here ?

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www.digitalhealth.gov.au

Contact Us

1300 901 0018am - 6pm Monday to Friday AEDT

[email protected] or [email protected]

www.digitalhealth.gov.au

https://twitter.com/AuDigitalHealth

Help Centre

Website

Twitter

Email

@MonicaTCMIO

LinkedIn Australian Digital Health Agency Monica Trujillo