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1 ©2017 New Hope Network. All Rights Reserved
How We Will Fuel Growth and Change the World
The State of the Industry
Carlotta Mast Executive Director of Content New Hope Network [email protected] @carlottamast
Eric Pierce Director of Business Insights New Hope Network [email protected] @EricsBites
Maryellen Molyneaux President, Managing Partner Natural Marketing Institute [email protected] @NMITweets
2 ©2017 New Hope Network. All Rights Reserved
Speakers Carlotta Mast Executive Director of Content & Insights, New Hope Network @carlottamast
Eric Pierce Director of Business Insights, New Hope Network @EricsBites
Maryellen Molyneaux President, Managing Partner, NMI, Natural Marketing Institute @NMITweets
3 ©2017 New Hope Network. All Rights Reserved
#ExpoWestTrends
4 ©2016 All Rights Reserved
Source: Nutrition Business Journal (2016 preliminary estimates; $mil, consumer sales)
0%
2%
4%
6%
8%
10%
12%
14%
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017e 2018e 2019e 2020e
Supplements Natural & Organic Foods Functional Foods Natural & Organic Personal Care Growth
U.S. natural products sales grew 7.7% to $195B in 2016—adding $14B in sales
5 ©2016 All Rights Reserved
Natural & Organic Food and Bev
$68.9 BILLION
+8.5%
2016 growth estimates
Source: Nutrition Business Journal (preliminary 2016 estimates)
FUNCTIONAL
SUPPLEMENTS
NATURAL
LIVING
+7.6%
+6.6%
+7.5%
$59.7 B
$41.4 B
$18.7 B
Natural & Organic Food and Bev
$74.8 BILLION
6 ©2016 All Rights Reserved
Source: Nutrition Business Journal (2016 preliminary estimates; $mil, consumer sales)
0%
2%
4%
6%
8%
10%
12%
14%
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
2009 2010 2011 2012 2013 2014 2015 2016 2017e 2018e 2019e 2020e
U.S. natural & organic food and beverage sales grew 8.5% to $75B in 2016
7 ©2016 All Rights Reserved
Source: Nutrition Business Journal (2016 preliminary estimates; $mil, consumer sales)
U.S. functional food & beverage sales hit $59.7B in 2016, on estimated 7.6% growth
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
$70,000
$80,000
$90,000
2009 2010 2011 2012 2013 2014 2015 2016 2017e 2018e 2019e 2020e
8 ©2016 All Rights Reserved
Total food growth lagging behind U.S. Natural, Organic & Functional Food Sales
vs. Total Food Sales
Source: Nutrition Business Journal (2016 preliminary estimates; $mil, consumer sales)
$0
$100,000
$200,000
$300,000
$400,000
$500,000
$600,000
$700,000
$800,000
$900,000
2009 2010 2011 2012 2013 2014 2015 20160%
2%
4%
6%
8%
10%
12%
9 ©2016 All Rights Reserved
Source: Nutrition Business Journal (2016 preliminary estimates; $mil, consumer sales)
Total U.S. supplement sales grew 6.6% to $41B in 2016—adding $2.6B in new sales
0%
1%
2%
3%
4%
5%
6%
7%
8%
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
2009 2010 2011 2012 2013 2014 2015 2016 2017e 2018e 2019e 2020e
10 ©2016 All Rights Reserved
Source: Nutrition Business Journal (2016 preliminary estimates; $mil, consumer sales)
Supplement bright spot: herbs & botanicals up 7.7% to $7.5B in 2016, outpacing category
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017e 2018e 2019e 2020e
11 ©2016 All Rights Reserved
Source: Nutrition Business Journal (2016 preliminary estimates; $mil, consumer sales)
Natural Living sales grow 7.5% to $19B in 2016 for this small but influential category
0%
2%
4%
6%
8%
10%
12%
$0
$5,000
$10,000
$15,000
$20,000
$25,000
$30,000
2009 2010 2011 2012 2013 2014 2015 2016 2017e 2018e 2019e 2020e
12 ©2016 All Rights Reserved
Source: Nutrition Business Journal (2015 estimates; $mil, consumer sales)
U.S. Natural Products Industry Sales by Channel
Mass market dominates, Internet booms, Costco surges and WFM shrinks
13 ©2017 New Hope Network. All Rights Reserved
MACRO FORCES
14 ©2016 All Rights Reserved
15 ©2017 New Hope Network. All Rights Reserved
Our Changing Food, CPG and Retail Landscape
16 ©2017 New Hope Network. All Rights Reserved
17 ©2017 New Hope Network. All Rights Reserved
CONSCIOUSNESS RISING
Fueled by growing consumer demand for purpose-driven products and the emergence of socially minded entrepreneurs driven to change the world, a new wave of conscious business practices is defining what business can look like in the future.
TRENDS
The Purposeful Brand Environmental Expectations
The B Corp Revolution
OPPORTUNITIES
The Values Connection Regeneration
Waste Not, Want Not LEAN, Green, &
Waste Stream The Collaboration Economy
18 ©2017 New Hope Network. All Rights Reserved
The Purposeful Brand Aligning with a social cause can deepen a company’s ethical roots—and the closer that cause is to the heart of the business, the more lasting the impression.
NUMI TEA
SOULFULL PROJECT
TRENDS CULTURAL AWAKENING | Macro Force: Conscious Consumption
LOVETHEWILD FISH KITS
VITAL FARMS
19 ©2017 New Hope Network. All Rights Reserved
LEAN, Green & Waste-Stream Consciousness can manifest itself in many ways throughout the product value chain—ethical sourcing, triple bottom lines, charitable donations. But how can we inject consciousness into the very engineering and production of goods?
GENYSIS BRAND SOLUTIONS REGRAINED BARS
OPPORTUNITY CULTURAL AWAKENING | Macro Force: Conscious Consumption
SAINT BENOIT CREAMERY
MAPLE GUILD
20 ©2017 New Hope Network. All Rights Reserved
Collaboration Economy
GOOD SPREAD FURTHER PRODUCTS HAND SOAP
COCOBURG COCONUT JERKY
THRIVE TRIBE with MEGAFOOD
OPPORTUNITY MODERN LIFE | Macro Force: Disruption Through Fragmentation
v
The natural products industry comprises many outstanding companies and individuals, but it’s collaboration between them—and with those outside of the industry—that paves the good-food future.
21 ©2017 NMI and New Hope Network. All Rights Reserved
Corporate values produce R.O.I. with consumers
52% 59%
53% 44% 47%
GP Millennials Gen X Boomers Matures
I will usually buy products from companies whose values aremost like my own
% consumers who indicate, that when given the choice to buy a product or service…
22 ©2017 NMI and New Hope Network. All Rights Reserved
Keep jobs in the US 7% Treat animals humanely 24%
Reduce trash/ waste they produce 10% Support the community 5%
Create a safer workplace 12% Use more recycled content in products & packaging 8%
Increase access to clean water 28% Use less packaging -5%
Increase use of renewable energy 3% Reduce energy consumption -5%
Prevent global warming/ 13% Support community children's education 20%
Promote gender equality and empower women 21%
66% 54%
51% 46% 45% 44% 43% 43% 43% 41% 40% 40% 39%
Consumers are interested in corporate environmental and social efforts
% general population indicating they are interested in learning about what companies are doing to… % Total Growth
‘12-’16
23 ©2017 NMI and New Hope Network. All Rights Reserved
52% 48% 40% 25%
60% 58% 44%
33%
2009 2016
Companies which keep sustainability as a focus are viewed in a more positive light over the past 7 years
% GP who agree that knowing a company is mindful of its impact on the environment and society…
Makes me more likely to TRY their products or services
Makes me more likely
to BUY their products REPEATEDLY
Makes me more likely
to TALK with friends and family
about the company
Makes me LESS concerned with
the PRICE of their products
24 ©2017 NMI and New Hope Network. All Rights Reserved
While consumers want more corporate action to protect society/ environment, few believe they currently take the lead
44% 42% 41%
22% 15% 13% 8% 5% 5% 4%
50%
24% 21% 8%
64%
26%
53%
22% 26% 35%
Individualpeople
Non-profitorganizations
Volunteergroups
No one USgov't
Schools/universities
Corporations Hollywood/celebrities
Media Foreign gov'ts
Current leaderShould be doing more
In protecting the environment, who is a current leader and who should be doing more?
Should be doing more
Currently doing the most
25 ©2017 NMI and New Hope Network. All Rights Reserved
These efforts can have a positive impact on the bottom line % GP who agree completely/somewhat that they would pay 10% more
for foods/beverages that are made by companies with the following characteristics
34%
37%
38%
43%
44%
45%
Have public social goals
Fight global warming
Have public environmental goals
Provide safe working environments
Support causes I believe in
Pay their workers fairly
26 ©2017 NMI and New Hope Network. All Rights Reserved
Today’s consumer demands are different
Today’s consumers demand: authenticity, transparency, proactivity, engagement and connection
27 ©2017 NMI and New Hope Network. All Rights Reserved
Today’s consumer values leadership
Today’s more conscious, engaged consumer is extending you an invitation to be transparent, to demonstrate and be authentic and
consistent in with a clearly stated set of values
28 ©2017 NMI and New Hope Network. All Rights Reserved
It is time for us to lead
It is our responsibility to lead
29 ©2017 NMI and New Hope Network. All Rights Reserved
Here’s what you should do
Identify your values
Make them central to culture
Hire people with passion
Explore all aspects of business
Identify commitments
Implement changes
Engage others in you efforts
Keep moving, keep progressing
Remain authentic
30 ©2017 New Hope Network. All Rights Reserved
31 ©2017 New Hope Network. All Rights Reserved
A CLIMATE OF CHANGE Food and agriculture enter climate change discussions as victim, villain and solution—just in time to feed an exponentially growing population.
TRENDS
Feed Me! Climate-Changed
Supply Chains The Plant Revolution
OPPORTUNITIES
Eat Less Meat & Dairy
The Climate-Friendly Foods Movement
32 ©2017 New Hope Network. All Rights Reserved
GOOD KARMA DAIRY-FREE YOGURT
The Plant Revolution
KITE HILL MYRTLE GREENS
VEGAN JERKY
TREND MODERN LIFE | Macro Force: A Climate of Change
Whether for heart health, climate health, ecological efficiency, or animal welfare, plants are fast becoming man’s best friend and providing consumers with more delicious and healthy alternatives for eating fewer animal products.
SEAMORE I SEA PASTA
33 ©2017 New Hope Network. All Rights Reserved
Climate-Changed Supply Chains
TREEHOUSE ALMONDS
ORA ORGANICS
ANNEMARIE BORLIND
10TH AVENUE TEA
TREND MODERN LIFE | Macro Force: A Climate of Change
As climates shift and impact ingredient supply networks across the globe, brands are faced with both a challenge and an opportunity to innovate.
34 ©2017 New Hope Network. All Rights Reserved
The Climate-Friendly Products Movement
BITTY FOODS OREGON’S WILD
HARVEST
HONEST KITCHEN NICE MUSSELS
OPPORTUNITY MODERN LIFE | Macro Force: A Climate of Change
v
As the public’s grasp on the connection between agriculture and climate change continues to improve, it will become all the more critical that products distinguish themselves as climate-kind.
LOTUS FOODS
35 ©2017 NMI and New Hope Network. All Rights Reserved
My World
My Country
My Community
My Family & My Home
ME What goes in and on my body
Consumers exhibit a hierarchy of concern about sustainable products
General Hierarchy
of Consumer Concern
How does this affect me?
36 ©2017 NMI and New Hope Network. All Rights Reserved
The preference for sustainable products grew 21%
48% 53% 51%
53% 53% 53% 57%
59% 58% 58%
'07 '08 '09 '10 '11 '12 '13 '14 '15 '16
% GP who agree… “I prefer to purchase products that are manufactured in a sustainable manner”
37 ©2017 NMI and New Hope Network. All Rights Reserved
9% 15% 51% 11% 2% 1%
17% 12% 27% 10% 10%
Consumer interest in green versions of many CPG categories is strong and growing
41% 38% 38%
35% 34% 33%
32% 31%
28% 22% 21%
FoodsPet Products
Disposable diapersPersonal care products
Household paper productsLaundry detergent
Gardening productsBeverages
Home fragranceClothing/apparel
Home linen/furnishings
% GP who are VERY interested in purchasing the following products in green or e-friendly versions Total growth
’12-’16
38 ©2017 NMI and New Hope Network. All Rights Reserved
Consumers are looking for a sustainable label that ensures safety for themselves and the environment
50% 56% 53% 44% 36%
I would trust a product sustainability scoring system offered by a respected national retailer.
GP
Millennials
Gen X
Boomers
Matures
69% 68% 72% 69% 66%
I would like to see a product label that conveys information about a product’s safety, environmental impact and
performance to help me make comparisons and decisions.
39 ©2017 NMI and New Hope Network. All Rights Reserved
Concerns about manufacturing and content may fuel a willingness to pay a premium for products
made with characteristics that help alleviate the concern
Made in the USA
Made in an environmentally
friendly and sustainable way
GP 39% 27% LOHAS 51% 49%
Millennials 40% 35% Gen X 42% 25%
Boomers 37% 21% Matures 38% 17%
% consumers indicating they would pay 20% more for products that are…
40 ©2017 NMI and New Hope Network. All Rights Reserved
Consumer concern and willingness to engage is strong and growing
41 ©2017 NMI and New Hope Network. All Rights Reserved
Mother Earth is in danger
We need to engage consumers
42 ©2017 NMI and New Hope Network. All Rights Reserved
Consumer Packaged Goods are the new entry point to engaging consumers in
climate action
43 ©2017 NMI and New Hope Network. All Rights Reserved
It’s time we connect consumerism to climate activism
Our brands and products can be the catalyst for change
44 ©2017 New Hope Network. All Rights Reserved
45 ©2017 New Hope Network. All Rights Reserved
OUR FLAT EARTH An increasingly complex global food and ingredient supply chain means more food experimentation but also more need for traceability and the rise of powerful new consumer influencers.
TRENDS
The World Traveler Adventurous Palates
OPPORTUNITIES
Putting a Face on Our Farmers
and Food System The New Influencers
46 ©2017 New Hope Network. All Rights Reserved
The World Traveler
ICELANDIC PROVISIONS SKYR MATCHA LOVE ALAFFIA
TREND TECH ENABLERS| Macro Force: Our Flat Earth
Natural products entrepreneurs turn their worldly experiences into businesses with passion and authenticity at their core. Their brands cater to consumers’ increasingly adventurous palates.
BURMA LOVE
47 ©2017 New Hope Network. All Rights Reserved
Putting a Face on Our Suppliers
SOL SIMPLE OPEN FARM PET FOOD
LILY FARM FRESH SKIN CARE
OPPORTUNITY TECH ENABLERS| Macro Force: Our Flat Earth
The most progressive companies don’t just tell a story about their products, but rather start a dialog about the possibility of a better food system.
WIZE MONKEY
48 ©2017 New Hope Network. All Rights Reserved
The New Influencers
SHIFTCON VEGA BACK TO THE ROOTS PROTECT OUR
BREASTS
TREND TECH ENABLERS| Macro Force: A Connected World
When it comes to shaping consumer attitudes, habits and loyalties, traditional media is fighting a losing battle to new forces powered by word of mouth and amplified through countless technological advances and consumer hunger for authentic voices and visions.
49 ©2017 NMI and New Hope Network. All Rights Reserved
Influencers offer prime opportunities to engage consumers % GP Top Two Box influence on their purchase of healthy and natural products
TOP 10 INFLUENCERS 74% Package label
72% Physicians/Doctors
71% Friends/Relatives
69% Sales/reduced pricing
66% Coupons
63% Spouse/Significant other
61% Shelf tag with nutrition information
56% Internet/Websites
53% Television
51% In-store signage
+6%
+14%
OTHER KEY INFLUENCERS 49% Third party seals/certifications
44% Product brochures
43% Nutritionist
41% Social media
38% Store personnel
37% Kids in household
35% Dietician
33% Corporate/brand websites
30% Blogs
26% Phone apps
+49%
+19%
+26%
+61%
50 ©2017 NMI and New Hope Network. All Rights Reserved
There is a global culture of label reading
More than six out of ten U.S. consumers are reading labels – up 5% since
2006
Brazil: 82% China: 90% India: 88% South Africa: 69%
Even higher in developing countries
51 ©2017 NMI and New Hope Network. All Rights Reserved
Trusted sources of influence vary widely
TRUSTED SOURCES
provide consumer confidence in product usage
Recommended by my… • Doctor, hair dresser,
dermatologist…
“Granola” Friends • Educated on topic,
conduct own research • Heightened awareness
& concern
Longevity/familiarity with product • Used product for years;
trust their own use
Personal Social groups • Peer groups • Word of mouth
52 ©2017 NMI and New Hope Network. All Rights Reserved
Some sources are used for quick, convenient information, often tipping the scale for a borderline purchase decision
POLARIZING SOURCES
Provide trust for some, raise concern and
skepticism for others
Online consumer reviews • Vast array of personal
reviews of any product
‘Google it’ • Quick & common source,
but how to determine the validity of information?
Retailers • Seen as product
gatekeepers, OR • Seen as ‘big business’
only interested in profits
Media • Social – growing and can be
powerful • Mainstream – fake or real? • Online – Newsletters, Docs
53 ©2017 NMI and New Hope Network. All Rights Reserved
But beware, consumers are not willing to sacrifice when buying environmentally-friendly products
73% 61%
50% 44%
Quality Price Anything Convenience
% GP who agree that they do not want to sacrifice…
54 ©2017 NMI and New Hope Network. All Rights Reserved
Engagement must be a bigger part of your marketing budget
55 ©2017 NMI and New Hope Network. All Rights Reserved
The common thread
Leadership
56 ©2017 NMI and New Hope Network. All Rights Reserved
We need to lead
Our businesses can lead the change we want in the world
57 ©2017 NMI and New Hope Network. All Rights Reserved
It is our responsibility to lead!
58 ©2017 NMI and New Hope Network. All Rights Reserved
THANK YOU!
Carlotta Mast Executive Director of Content
New Hope Network @carlottamast
Eric Pierce Director Business Insights NEXT, New Hope Network
@EricsBites
Maryellen Molyneaux President, Managing Partner
NMI, Natural Marketing Institute @NMITweets