THE STANDARDS, QUALITY ASSURANCE AND METROLOGY (SQAM)

THE STANDARDS,

QUALITY ASSURANCE

AND METROLOGY

(SQAM)

THE STANDARDS,

QUALITY ASSURANCE

AND METROLOGY

(SQAM)

SQAM INFRASTRUCTURE

SQAM INFRASTRUCTURE

• Physical metrology• Standards development• Conformity assessment• Legal & trade metrology• Accreditation• Quality• Business excellence

QUALITY:Promotes quality of product,

service and systems as a philosophy to improve

business performance. Quality refers to “fitness for purpose” but is often used in

the sense of reliable compliance with standards.

It is often associated with the concept of “reliability”.

Quality awarenessQuality awareness•Quality Forums•Quality Policy•Quality Infrastructure

Development Program (Quality activities)

•SAQI to advice government on Quality Policy

•SAQI is a service provider to government

RecommendationRecommendation

•Unify the various bodies under SAQI’s umbrella.

•Focus on SMMEs - VERY IMPORTANT.

• Work with other SQAM organisations.

SQAM forum to be formed

to do the following:

Develop a National Quality Strategy and Policy considering the

following:

SQAM forum to be formed

to do the following:

Develop a National Quality Strategy and Policy considering the

following:•Need to establish a Quality culture in South Africa.

•Need to raise the level of awareness on the importance and benefits of quality at all levels of society and industry.

•Need to ensure that the education and training system within South Africa has an appropriate focus on the achievement of quality in society and industry.

•Need to raise the quality of products, processes and organisations to level of international competitors.

•Need to build capacity in organisations to implement quality initiatives.

•Need for supply-side to incentive to SMMEs.

•Ensure SMME promotion does not compromise quality principles.

•The use of government procurement to enhance quality within organisations.

•Need to recognise that better informed consumers promote quality through better informed choices.

•Need to design and implement a “best practice” quality system which will facilitate the interface between government, industry, service providers and other stakeholders.

SAQI’s VisionSAQI’s VisionTo be the driver of

Quality contributing towards the global competitiveness of the South African economy and the region as a whole.

“To improve the quality of life of all

citizens and free the potential of each

person”

Excerpt from the Preamble to the Constitution of the Republic of South Africa

SAQI’s Mission is to

SAQI’s Mission is to• Create an awareness of quality

• Play a leading role in the establishment, maintenance ad improvement of the National Quality System and to actively promote its realization.

• To facilitate the integrated quality management systems for large, medium, small and micro businesses in support of national priorities.

• To advance the theory and practice of quality in education, training and development.

• To instill the value and importance of service quality in everybody and throughout enterprise.

• Represent South African Quality in the region and abroad.

ObjectivesSAQI’s objectives are to be the

national body to:

ObjectivesSAQI’s objectives are to be the

national body to:

• Study, understand and define what’s needed to support and make the National Quality System (NQS) effective;

• Promote and establish awareness and understanding of the value and importance of Quality in all fields of human endeavour;

• Function as the umbrella body that co-ordinates and supports the activities of Quality-promoting organisations;

• Communicate on Quality matters between role-players in the NQS;

• Represent South African Quality internationally;

• Facilitate the transfer of Quality technologies and methodologies;

• Manage SAQI effectively and efficiently.

Call to QualityCall to QualityPractising quality principles

greatly improves the performance of individuals and

organisations.Practising continuous quality improvement the whole year

round is one of the most positive habits South Africans can apply to their daily lives, at work, in

their families, communities and as consumers.

SAQI servicesSAQI services

Brokering of quality services, consulting and

training….

SAQI servicesSAQI servicesQuality Health

Checks

to measure the pulse of your organisation


Quality Forums

to network with other business

people

SAQI servicesSAQI servicesBringing the

National Quality Week

awareness campaign to all South Africans


Tailor made

Quality support for SMMEs


Professional advice with ISO

implementation


Subscription to monthly Quality

supplements and flyers


…and many other benefits to

members of SAQI

Read about QUALITY in …

…for SMMEs


…for SMMEs


…for workers


…for workers


…for government offices


…for government offices


…in Management Today for leaders

in business


…in Management Today for leaders

in business


for SAQI members


for SAQI members


www.saqi.co.za


www.saqi.co.za


11 - 15 November 2002


11 - 15 November 2002

TheSouth African

Quality Institute(SAQI)

TheSouth African

Quality Institute(SAQI)

What is the South African Quality

Institute

What is the South African Quality

InstituteSAQI is the umbrella organisation that is

responsible for merging the Quality efforts of the various societies and

institutions together with commerce and industry into a co-ordinated countrywide

Quality effort.

NAMACNAMAC

MAC’s SMME data base

Service provider on Quality.

SAEFSouth African Excellence

Foundation

SAEFSouth African Excellence

Foundation

Working together

e.g. Limpopo Province awards

Presentation adjudication

Proudly South Africa

Proudly South Africa

We have formed an alliance with Proudly

South Africa. We work closely with them e.g. our

AGM.We promote Quality of

products/service

Enterprise South Africa -Tshwane

Enterprise South Africa -Tshwane

Enterprise South Africa - Tshwane promotes the

continuous improvement and growth of small and medium

size enterprises in South Africa.

Focus: Competencies identified for growth.

Quality of the product/service.

NTSIKA

TAC

SMMEs

Franchisor

Franchisee

SAQITraining Programme

Special Training3

Xxx orgAdvice Methodology

Tender Skills2

Xxx orgInformation System

Tender Information

1

AlliancesToolsServices

Buyers

- Quality- ISO 9000:2000- Other Quality Courses

Link SMME with suppliers of big

businesse.g. Liver Brothers

Link SMME with suppliers of big

businesse.g. Liver Brothers

WHAT IS BATHO PELE

WHAT IS BATHO PELE

Documents

THE STANDARDS, QUALITY ASSURANCE AND METROLOGY (SQAM)