2
DOWNLOAD SPI4 AND AUDIT RESOURCES FOR FREE The SPI4 questionnaire, SPI4 Audit Guide, templates and other resources to conduct an audit can be accessed for free at www.cerise-spm.org. Financial service providers can use SPI4 to self-assess, or work with an external auditor for a more in-depth and objective assessment. A SPI4 audit involves three phases: preparation (1-2 days), field visit and interviews (2-6 days), reporting and action planning (1-2 days). In exchange for using SPI4 for free, CERISE requests users to inform us on the use of SPI4 and to send us the completed SPI4 questionnaire, for confidential entry into our benchmarking database. CONTACT US TO KNOW MORE ABOUT OUR TOOLS AND SERVICES +33 (0)1 40 36 92 92 cerise-spm.org [email protected] BECAUSE HAVING A SOCIAL MISSION IS NOT THE SAME AS ACHIEVING IT You can’t manage what you don’t measure. Social performance management refers to the systems that organizations use to achieve their stated social goals. SPI4 guides you on the SPM journey. Î Learn how to build mission-driven management systems while assessing your practices Î Showcase your social achievements with the SPI4 social dashboard Î Reduce time spent on social reporting Î Compare results to peer benchmarks, to get a fresh perspective see where to focus improvement. CERISE’S OFFER FOR FINANCIAL SERVICE PROVIDERS Online and on site trainings on SPM and SPI4 Technical assistance • Refining social impact strategies • Identifying and reporting social indicators • Designing social dashboards • Improving processes and systems • Training and coaching staff to embed SPM Coaching and help desk support for social audits External assessments Post assessment support • Benchmark reports • Prioritizing recommendations, implementing action plans SOCIAL PERFORMANCE INDICATORS SOCIAL AUDIT TOOL FOR MISSION-DRIVEN FINANCIAL SERVICES PROVIDERS THE STANDARD IN SOCIAL PERFORMANCE ASSESSMENT CERISE SPI4 is a social performance audit tool to help financial service providers achieve their social mission. Since 2001, microfinance institutions worldwide have used CERISE SPI to assess and improve policies, procedures and products. Today in its fourth version, the SPI4 is aligned with the Universal Standards for Social Performance Management promoted by the Social Performance Task Force, which include the Smart Campaign Client Protection Principles. SPI4 brings together industry standards under one tool, offering a common language for reporting to investors, funders and regulators. Join the 570+ financial service providers worldwide who have adopted CERISE SPI4’s unifying approach to social performance management. 35 54 91 87

THE STANDARD IN SOCIAL PERFORMANCE BECAUSE HAVING A …€¦ · 24 India 12 Rwanda 11 Tanzania 28 Ghana 16 Nicaragua 14 Burkina Faso 13 Cambodia 9 Kenya 9 Myanmar 13 Togo 9 Guatemala

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Page 1: THE STANDARD IN SOCIAL PERFORMANCE BECAUSE HAVING A …€¦ · 24 India 12 Rwanda 11 Tanzania 28 Ghana 16 Nicaragua 14 Burkina Faso 13 Cambodia 9 Kenya 9 Myanmar 13 Togo 9 Guatemala

DOWNLOAD SPI4 AND AUDIT RESOURCES FOR FREE

The SPI4 questionnaire, SPI4 Audit Guide, templates and other resources to conduct an audit can be accessed for free at www.cerise-spm.org.

Financial service providers can use SPI4 to self-assess, or work with an external auditor for a more in-depth and objective assessment. A SPI4 audit involves three phases: preparation (1-2 days), field visit and interviews (2-6 days), reporting and action planning (1-2 days).

In exchange for using SPI4 for free, CERISE requests users to inform us on the use of SPI4 and to send us the completed SPI4 questionnaire, for confidential entry into our benchmarking database.

CONTACT US TO KNOWMORE ABOUT OURTOOLS AND SERVICES

+33 (0)1 40 36 92 [email protected]

BECAUSE HAVING A SOCIAL MISSION IS NOT THE SAME AS ACHIEVING IT

You can’t manage what you don’t measure. Social performance management refers to the systems that organizations use to achieve their stated social goals.

SPI4 guides you on the SPM journey.

Î Learn how to build mission-driven management systems while assessing your practices

Î Showcase your social achievements with the SPI4 social dashboard

Î Reduce time spent on social reporting

Î Compare results to peer benchmarks, to get a fresh perspective see where to focus improvement.

CERISE’S OFFER FOR FINANCIAL SERVICE PROVIDERS

Online and on site trainings on SPM and SPI4

Technical assistance

• Refining social impact strategies

• Identifying and reporting social indicators

• Designing social dashboards

• Improving processes and systems

• Training and coaching staff to embed SPM

Coaching and help desk support for social audits

External assessments

Post assessment support• Benchmark reports• Prioritizing recommendations,

implementing action plans

SOCIAL PERFORMANCE INDICATORSSOCIAL AUDIT TOOL FOR MISSION-DRIVEN FINANCIAL SERVICES PROVIDERS

THE STANDARD IN SOCIAL PERFORMANCE ASSESSMENT

CERISE SPI4 is a social performance audit tool to help financial service providers achieve their social mission. Since 2001, microfinance institutions worldwide have used CERISE SPI to assess and improve policies, procedures and products.

Today in its fourth version, the SPI4 is aligned with the Universal Standards for Social Performance Management promoted by the Social Performance Task Force, which include the Smart Campaign Client Protection Principles.

SPI4 brings together industry standards under one tool, offering a common language for reporting to investors, funders and regulators.

Join the 570+ financial service

providersworldwide who have

adopted CERISE SPI4’s unifying

approach to social performance

management.

35

54

91

87

Page 2: THE STANDARD IN SOCIAL PERFORMANCE BECAUSE HAVING A …€¦ · 24 India 12 Rwanda 11 Tanzania 28 Ghana 16 Nicaragua 14 Burkina Faso 13 Cambodia 9 Kenya 9 Myanmar 13 Togo 9 Guatemala

14 Brazil

25 Bolivia

15 Mexico

12 Jamaica

13 Peru

23 Ecuador

11 Morocco

15 Senegal

13 Benin

11 DRC

22 Uganda

19 Pakistan

29 Philippines

13 Indonesia

24 India

12 Rwanda

11 Tanzania

28 Ghana

16 Nicaragua14 Burkina Faso

13 Cambodia

9 Kenya

9 Myanmar

13 Togo

9 Guatemala

CONTACT US TO KNOWMORE ABOUT OURTOOLS AND SERVICES

+33 (0)1 40 36 92 [email protected]

CERISE SPI4 is the universal social performance assessment tool, designed by CERISE and the Social Performance Task Force to measure implementation of the Universal Standards for Social Performance Management, including the Smart Campaign Client Protection Principles.SPI4 is a complete audit tool that can help financial service providers generate their social statements, benchmark results against a worldwide database, dialogue with partners and meet social reporting obligations.

Learn more at https://cerise-spm.org

SOCIAL PERFORMANCE INDICATORSSOCIAL AUDIT TOOL FOR MISSION-DRIVEN FINANCIAL SERVICES PROVIDERS

SPI4 IN NUMBERS AS OF OCTOBER 2019

828ASSESSMENTS COMPLETED

47IN THE PIPELINE

581DIFFERENT FSPS

82DIFFERENT COUNTRIES

1 250PEOPLE TRAINED IN SPI4

146QUALIFIED AUDITORS WORLDWIDE

TOP COUNTRIES REPORTING WITH SPI4

COMPREHENSIVE

Brings together industry standards under one tool, including the Smart Cam-paign; compatible with repor-ting formats such as MIX and the Microfact Factsheet; including the «Green Index» and Truelift (poverty).

USER-FRIENDLY

Easy-to-use Excel file shows results in the Social Dashboard. Available in English, French, Spanish, Russian, Portuguese, Indonesian, Arabic.

COMPARABLE

Compare your SPI4 results to benchmarks by world, region, legal status and more from the confidential SPI4 database.

FREE

SPI4 tool, audit resources and step by step guides to walk you through the audit process are available online for free at cerise-spm.org

ONLINE

By the end of 2019, users can fill in the SPI4 on line with our new web-based application!

Countries where SPI4 is widely used

countries with more than 8 FSPs reporting

countries with less than 8 FSPs reporting