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The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September 22, 2014

The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

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Page 1: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

The Source forHousing Solutions

Targeting and Prioritization: Best Practices for Serving the Most Vulnerable

Kim WalkerSenior Program Manager, CSHSeptember 22, 2014

Page 2: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Our Mission

Improve lives of vulnerable

people

Maximize public

resources

Build strong, healthy

communities

Advancing housing solutions that:

Page 3: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Supportive Housing Training Center

Page 4: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Agenda

Coordinated Assessment: A Tool for Targeting

Prioritization Standards

Targeting Example: FUSE

Page 5: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Coordinated

Assessment Process to Determine Housing

Exit Strategy

Shelters

Rapid Re-Housing

Permanent Supportive Housing

Homelessness Prevention

Community Supports

Coordinated Access Processes

Page 6: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Systemwide Targeting with Coordinated Assessment

Clear definitions and parameters for all interventions

Data-informed decisions and targeting Housing First system orientation Commitment to low-barrier entry to

programs

Page 7: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Progessive Engagement…

LIGHT TOUCH

HOUSING STABILITY

SERVING ALLOUTCOME DRIVEN

CONSUMER RESILIENCE

Page 8: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Assessment Tools: Qualities

Barriers related to housing

Length of homeless episodes

Referrals correspond to prioritization standards and community priorities

Success or failure of previous interventions

Page 9: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Diversion

“Where did you stay last night? Could you safely stay there again?”

“Why did you have to leave where you stayed last night?”

“Is there anyone else you could stay with for a few days while we work with you?”

Page 10: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

HUD Prioritization Guidance

For chronically homeless households (and CoC CH PSH beds) Longest history of homelessness + most severe service

needs Longest history of homelessness Most severe service needs All other CH households

For non-chronically homeless households (and CoC non-CH PSH beds) Households with disabilities + most severe service

needs Households with disabilities + long period/episodic

homelessness Households with disabilities coming from PNMFHH, Safe

Havens, or emergency shelter Households with disabilities coming from TH

Page 11: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

What is FUSE?

FREQUENT

USERS

SYSTEMS

ENGAGEMENT

Thousands of people with chronic health conditions cycle in and out of hospitals, jails, detox, and homelessness - at great public expense and with limited positive human outcomes.

Targeted supportive housing for the most vulnerable and costly of this group can reduce costs while getting better outcomes

FUSE program serves as a catalyst for system change at the local level

Page 12: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

FUSE & High Utilizer Initiatives

Re-entry FUSE – Operating

Re-entry FUSE – Significant planning

Health FUSE – Operating

Health FUSE – Significant planning

Douglas Co, NE FUSE

King Co FACT

KCC/SIF

SIF+FUSE/ErtJust in Reach 2.0Project 25

Maricopa Co FUSE

Hennepin Co FUSE

Bexar Co High Utilizers- TBD

Washtenaw FUSE/SIF

Detroit FUSE

Chicago FUSEColumbus BJA FUSE

Wash. DC FUSE

NYC FUSE

CT SIFCT FUSE

Rhode Island FUSE

Richmond FUSE

MeckFUSE

Denver FUSE

Travis Co BJA

Louisville ACT

Frequent user program totals17 re-entry FUSE programs

8 health high utilizer programsApprox. 1000 people housed

Approx. 825 to be housed

Page 13: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

The FUSE Blueprint

Data-Driven Problem-Solving

Cross-system data match to

identify frequent users

Track implementation

progress

Measure outcomes/impact

and cost-effectiveness

Policy and Systems Reform

Convene interagency and

multi-sector working groupTroubleshoot barriers to

housing placement and

retentionEnlist

policymakers to bring FUSE to

scale

Targeted Housing and

ServicesCreate supportive

housing and develop

assertive recruitment

processRecruit and place clients into

housing, and stabilize with

servicesExpand model

and house additional

clients

Page 14: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

Evaluation Results:FUSE Reduces Recidivism

40% fewer jail days 91% fewer shelter

days 50% fewer psychiatric

inpatient hospitalizations (not shown)

Results from Columbia

University’s evaluation of the

New York City FUSE program, released in

November 2013

Page 15: The Source for Housing Solutions Targeting and Prioritization: Best Practices for Serving the Most Vulnerable Kim Walker Senior Program Manager, CSH September

The Source forHousing Solutions

Kim [email protected]