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The Software Human ResourceCouncil of Canada
Delivering BusinessValue
• Human ResourceBest practices for IT.
• October 2003
• Bratislava Slovakia
www.shrc.ca
1. National definitions of IT occupationsbased on the OSPM
2. Labour market intelligence (LMI)3. Career awareness initiatives4. Career development programs5. Administration of the council.
The Software Human Resource Council
To address the human resource issues in ITemployment through:
www.shrc.ca
Software Human ResourceCouncil
• National standard for defining IToccupations
• 24 occupational job streams built onskills and accountabilities at 4development levels.
• Tool box online for resume writing,self assessment etc.
Occupational Skills Profile Model.
The Source for LMI
1. Computer and Information Systems Managers2. IT Project Managers3. E-commerce Managers4. Electrical and Electronics Engineers (except
Computer Engineers)5. Computer and Telecommunications Hardware
Engineers6. Network System and Data Communication
Engineers7. Information systems business analysts and
consultants8. Systems security analysts9. Information systems quality assurance analysts10. Systems auditors11. Database analysts12. Data administrators13. Software engineers
14. Computer programmers15. Interactive media developers16. Web designers and developers17. Electrical and electronics engineering
technologists and technicians18. Computer and network operators19. Web technicians20. User support technicians21. Systems testing technicians22. IT Trainers23. Technical writers24. Graphic designers25. Illustrators
Currently 25 IT (NOC) Survey Occupations
The Canadian IT LabourMarket Initiative
LMI is provided by 6 activities:
1. National Definitions of ITOccupations
2. Surveys3. Labour Force Survey (LFS)4. Case Studies5. Expert Panel6. Reports
www.shrc.ca/lmi
the source for LMI
Career AwarenessCanadian Information TechnologyCareer Awareness Website update
DiscoverIT websitefor secondary school students, educators, parents
Offers overview of IT professions, profiles , career planning tools, news
www.discoverit.org
Uni-Search-ITy databaseDetails on post-secondary IT programs at Canadian colleges,universities and career colleges
The Missing Link CD-ROM
Teacher and Presenter Kits
interactive guide to IT careers and teamwork for secondary students
support tools for the classroom introduction of IT and theopportunities it offers
Career Development
• three year program for secondary 11• technical and employability skills for
entry level IT positions• bringing together education and
industry to open employment doors• MOU’s signed Pilot in NB on track
Information Technology Support Associate (ITSA) Program
Information Technology Professional (ITP) Program• graduate IT program for university and college grads• looking to build IT, business and interpersonal skills• into successful employment• Millennium Corp – the business simulation• Future direction – e-learning and international venues• Lambton, Champlain, Humber, Confederation, Egypt,
Scotland, Pakistan.
Career Development
• Up to 12 months of wage subsidies employers of recent ITgrads
• Target of 60 over 18 months• ongoing success
Software Internships 2004
• Ladder of recognition
Program for first phase of building the partnershipsand doing focus groups approved for August start.Program for first phase of building the partnershipsand doing focus groups approved for August 2003start.
SHRC Development
• Connecting the Communities.• Pilot program with the province of Nova Scotia.• Funding of four additional persons in the counties• Focus on IT employment• Local LMI data gathering• Local ITSA organization• ITP partnership building• Developing of career awareness products
• Microelectronics, Photonics, Wireless, Geo-matics• Funding for resources to assist in development of
partnerships and programs to address the human resourceissues facing these technology companies.
Hardware Integration• Information Technology
Seminar Series• Information Technology• for Non-Technical Managers• The Need-to-Know Essentials• Wednesday, May 14, 2003• at SHRC• Other seminars in the
Information TechnologySeminar
• Series:• Microelectronics for Non-
Technical Personnel• Photonics for Non-Technical
Personnel• Wireless for Non-Technical
Personnel
TechnicalAptitude
Soft SkillsAttitude
The Skills Stool
Labour Statistics
350,000
375,000
400,000
425,000
450,000
475,000
500,000
525,000
550,000
575,000
600,000
625,000M
ar-0
0
May
-00
Jul-0
0
Sep-
00
Nov
-00
Jan-
01
Mar
-01
May
-01
Jul-0
1
Sep-
01
Nov
-01
Jan-
02
Mar
-02
May
-02
Jul-0
2
Sep-
02
Nov
-02
Jan-
03
Mar
-03
May
-03
Month/Year
Lab
our
Forc
e
0.0%
1.0%
2.0%
3.0%
4.0%
5.0%
6.0%
7.0%
Employed
Labour Force
Unemployment RateSource: Statistics Canada, (Labour Force Survey, 2003)
Custom Tables, 3 Month Rolling Average
Un
emp
loymen
t Rate
Labour Force for All IT OccupationsMarch 2000 to June 2003
Industry Distribution
Industry Distribution for All IT OccupationsJune 2003
M anuf actur i ng
12.2%
P r of ess i onal , Sc i ent i f i c &T ech. Ser vi ces
45.3%
Publ i c A dmi n.
8.1%
Inf o. &Cul t ur al
7. 4%
Other s
16. 0%Ut i l i t i es
1.7%
Fi nance &Insur ance
5.8%
Educat i onal Ser v i ces
3.6%
Source: Statistics Canada, (Labour Force SCustom Tables 3 Month Ro
Best Practices in IT.
• Thank You for yourattention.
• Questions ??????