Access to JDE over Internet through RSA Secure ID The RSA Secure ID token System has been introduced (In place of one time password system) to access

the JDE Application over Internet.

Please perform following one time task to install RSA Secure ID Application in the computer/laptop from

where you want to access the JDE.

1. Download RSA Secure ID application from Internet by copying and pasting the following link in the

internet browser, ftp://ftp.rsasecurity.com/pub/agents/RSASecurIDToken410.zip.Then it will

prompt to save the zip file. Save it on the desktop.

Or

Download the application from MY HPCL intranet portal. Go to MY HPCL Portal > Other Links >IT

Resources > RSA Secure ID application.

2. Unzip downloaded zip file and Install the RSA Secure ID application by double clicking

RSASecureIDToke410.msi file.

3. Save the attached zip file (userid.zip) sent in the mail on the desktop and unzip it.

4. Start the RSA Secure ID application from start > programs > RSA >RSA SecurID Token

5. Select the ‘Import from file’ option and import the file unzipped in step no.3

6. The RSA Secure ID application will show the 6-digit random number as a Token code which

changes periodically for every 60 seconds (1 Minute).

This completes the RSA Secure ID application installation.

To login and Access JDE over Internet:

a. Please ensure that the RSA Secure ID application is running and it displays the random number as

a token code

b. Open the Internet browser (Internet Explorer) and type the below anyone of the URL’s to connect to

HPCL Secure gateway - https://connectisc.hpcl.co.in or https://connectph.hpcl.co.in/secureID

(Services are hosted at different locations for high availability)

c. If prompted to select the group, Select “SecureID” and then type your “userid“ (mentioned in e-mail)

in user name field and in passcode field ‘enter token code number from RSA application’ and

click on the login button

d. In the next screen, select “JDE” Option and in the next screen select “Parivarthan” Option

Technical Support Contact No’s:

While accessing the JDE Access over Internet, if you face below problems kindly contact the mentioned

contact no’s.

1. Unable to connect to https://connectisc.hpcl.co.in or https://connectph.hpcl.co.in/secureID

Contact: 1800-425-2352 (Toll Free)

040-67294125 / 4126 (Land Line)

4000240(HPNET)

2. Unable to log-in to https://connectisc.hpcl.co.in or https://connectph.hpcl.co.in/secureID

Contact No: 040-67294568 / 4269 (Land Line)

40004568 (HPNET)

3. Unable to log-in into “JDE” or “Parivarthan” portal

Contact no: 1800-4252-342 (Toll Free)

040-67294443 / 4444 / 4445 (Land Line)

40004443 / 4444 / 4445 (HPNET)