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Our mission…
• Our mission is simple:to ensure that their sacrifice does not result in
suffering, loneliness or poverty
• Our purpose is to provide welfare support to the whole RAF Family
• Membership organisation
Who we are…
• 63,500 members worldwide
• Offering friendship, help and support for the whole RAF Family
• Entirely reliant on public donations, receiving no government funding
• Charity governed by Royal Charter
• How we help
Today…
• The Families Federation’s work
• Financial health
• Funding our welfare work
• Working together
• The future
• Our members
• HWOs and Case Workers our cornerstone
Welfare support in 2013…
• Over 82,000 welfare visits, emails and calls
• Accredited training and support
• Released over £1.4m in welfare grants
• 2,000 short breaks
• Wings Video Mail
Serving Personnel…
• Storybook Wings
• Contact Houses on over 30 RAF Stations
• Specialist Employment Advice
• Person Centred Support
• Individual grants and RAF Sports donations
• Short breaks at:Rothbury HouseFlowerdown HouseRichard Peck House
Veteran Welfare…
• Sheltered housing and supported living
• Alabare veterans homes partnership
• Over £460,000 secured in 2013
War Pensions & Compensation…
• 35 tribunals attended
• 74 applications positively resolved in 2013
• Highly respected by MoD and government
• Over 120 cases underway at any one time
2014 Welfare Direction…
• Forward planning the Welfare Journey to 2020
• Recruit and train Welfare volunteers
• All volunteers to be trained to accredited standard by end of 2015
• Support to Armed Forces Covenant and New Employment Model
Focus for 2014…
• Expanded remit to include single personnel and reservists
• Evidence gathering – online surveys and workshops
Influence…
• Minister for Defence Personnel, Welfare & Vets
• CAS and RAF Senior Leadership Team
• House of Commons Defence Committee
• Armed Forces Pay Review Body
• Armed Forces Covenant Reference Group
• Defence Infrastructure Organisation
• 80% of non-legacy income from branches
Fundraising Challenges…
• How to generate more supporters
• Create clearly defined ‘Supporter Journey’
• More support from general public
• Support branches
Fundraising Actions…
• Engage further with RAF and ATC
• Inform and enthuse the general public
• Public engagement- Door-to-Door - Wings Pub Lotto- Grand Draw
Fundraising Initiatives…
• Legacy programme- Remembrance Garden- In Memoriam
• 63,500 members
Membership today…
• 96.9% retention rate
• 82% recruitment of all new RAF entrants
• Branch network of 422 + 11 RMGs
• 85 RAF Association Clubs
• Over 600 rafa YOUTH members in Jan 2014
• Increasing membership retention and recruitment
Membership Priorities in 2014…
• Improving % of serving RAF as members
• Retaining and supporting branch network
• Maintaining relevance
• Ensuring ongoing appeal of our clubs
• Increasing BSO support to branches
• Promoting rafa YOUTH
• Members, branches, serving personnel, cadets
Strengths and Opportunities…
• RAFALOs
• BSOs
• rafa YOUTH
• A strengthening brand
• Outstanding welfare provision
• Sound financial platform
• Continue to do our best for the RAF Family
The Future
• 2020 Vision – closer collaboration with other RAF charities
• Changing face of welfare need