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The role of the Regulator, Registration and the impact on paediatric
anaesthetic services
Andrea HolderStrategy Manager Children & Maternity ServicesTuesday 24th November 2009
CQC in England - Structure
•nine regions
•150 local areas
•national processing centre
•national contact centre: 03000 616161
Vision and values of CQC
Vision of High Quality Health and Social Care which • Supports people to live healthy and independent lives• Helps individuals, families and carers make informed decisions about their care• Responds to individual needs
High Quality care should • Be safe• Have the right outcomes, including clinical outcomes• Be a good experience for the people who use it• Help prevent illness and promote healthy independent living• Be available to those who need it when they need it• Represent good value for money
Aim of Registration
Aim of Registration:
People experience services that meet essential quality standards, protect their safety and respect their dignity and rights
CQC’s role is to:
• Work with providers in consistently meeting essential common quality standards
• Ensure that the rights of people who use services are protected and promoted
• Identify potential issues early and act swiftly where services are failing people
Guidance about Compliance
•Involvement and information.
•Personalised care, treatment and support.
•Safeguarding and safety.
•Suitability of staffing.
•Quality and management.
•Suitability of management
A summary of each area and the regulations that it includes
•The text of the regulation•The definition of the outcome
•Detailed guidance to help providers achieve this outcome, divided into sub-sections to make it easier to follow.
Guidance about compliance: an example
Plain English
People-focused
Outcome-based
OUTCOME 7What should people who use services experience?People using the service:• Are protected from abuse, or the risk of abuse, and their
human rights are respected
This is because providers who are compliant with the law will:• Take action to prevent abuse from happening in a service• Respond appropriately when it is suspected that abuse has
occurred• Ensure that Government and local guidance about safeguarding people from abuse is accessible to all staff and
put into practice• Make sure that any means of restraint or management of
disturbed behaviour that is used is appropriate, reasonable, proportionate and justifiable for that individual
• Protect others from the effect of the person’s disturbed behaviour
Safeguarding vulnerable people who use services
Why will providers need to apply to be registered?
1. New registration requirements will replace the National Minimum Standards and the Standards for Better Health
2. The types of services that trigger the need to register are set as new “regulated activities”
3. Providers will need to be registered for each regulated activity they carry out, rather than for the locations in which they are carried out (as is currently the case under the CSA 2000)
So, providers will need to supply CQC with information to make sure we have accurate data about who is registering, and about the regulated activities that are being carried out
What does a regulated activity mean for anaesthetic services?
Appendix C: Health and Social Care Act 2008(Regulated Activities) Regulations 2009
(Draft)
Treatment of disease, disorder or injury5.—(1) Subject to sub-paragraph (2), the provision of treatment for a disease, disorder or injury by or under the supervision of—(a) a health care professional, or a multi-disciplinary team which includes a health careprofessional; or(b) a social worker, or a multi-disciplinary team which includes a social worker, where thetreatment is for a mental disorder.(2) The activities set out in sub-paragraph (3) are excepted from sub-paragraph (1).(3) The activities referred to sub-paragraph (2) are—(a) assessment or medical treatment for persons detained under the 1983 Act;(b) the provision of treatment by means of surgical procedures;(c) diagnostic and screening procedures;(d) services in slimming clinics;(e) the practice of alternative and complementary medicine, with the exception of thepractice of osteopathy or chiropractic;(f) the provision of treatment in a sports ground or gymnasium (including associatedpremises) where it is provided for the sole benefit of persons taking part in, or attending,sporting activities and events;(g) the provision of treatment (not being first aid for the purposes of paragraph 14 ofSchedule 2) under temporary arrangements to deliver health care to those taking part in,or attending, sporting or cultural events;(h) the provision of hyperbaric therapy, being the administration of oxygen (whether or not combined with one or more other gases) to a person who is in a sealed chamber which is gradually pressurised with compressed air, where the primary use of that chamber is—(i) pursuant to regulation 6(3)(b) of the Diving at Work Regulations 1997(a) orregulation 8 or 12 of the Work in Compressed Air Regulations 1996(b), or(ii) otherwise for the treatment of workers in connection with the work which theyperform; and(i) the carrying on of any of the activities authorised by a licence granted by the HumanFertilisation and Embryology Authority under paragraph 1 of Schedule 2 to the HumanFertilisation and Embryology Act 1990(c).
What does a regulated activity mean for anaesthetic services?
Appendix C: Health and Social Care Act 2008(Regulated Activities) Regulations 2009
(Draft)
Surgical procedures7.—(1) Subject to sub-paragraphs (2) to (5), surgical procedures (including all pre-operative and post-operative care associated with such procedures) carried on by a health care professional for—(a) the purpose of treating disease, disorder or injury;(b) cosmetic purposes, where the procedure involves the use of instruments or equipment which are inserted into the body; or(c) the purpose of religious observance.(2) Subject to sub-paragraph (3), the following procedures are excepted from sub-paragraph(1)—(a) nail surgery and nail bed procedures carried out by a health care professional on any area of the foot; and(b) surgical procedures involving the curettage, cautery or cryocautery of warts, verrucae or other skin lesions carried out by—(i) a medical practitioner, or(ii) another health care professional on any area of the foot.(3) Sub-paragraph (2) only applies where the procedures are carried out—(a) without anaesthesia; or(b) using local anaesthesia.(4) The following cosmetic procedures are excepted from sub-paragraph (1)(b)—(a) the piercing of any part of the human body;(b) tattooing;(c) the subcutaneous injection of a substance or substances for the purpose of enhancing a person’s appearance; and(d) the removal of hair roots or small blemishes on the skin by the application of heat using an electric current.
15
What’s changing
Private and voluntary healthcare (PVH) providers registered with Healthcare Commission
Providers of adult social care (ASC) registered with CSCI
NHS providers are not registered
All providers of health and adult social care registered with CQC
National Minimum Standards (ASC and PVH) – different regulation and NMS for each setting
Standards for Better Health considered as part of Annual Health Check
Single set of registration requirements for all settings
CSCI enforcement action limited to statutory notices and closures
Healthcare Commission has no enforcement powers for NHS providers
Strengthened and extended range of enforcement powers for providers from all sectors
Old
Sys
tem
New
Sys
tem
Organisations Standards/requirements
Enforcement
What difference will the new system make to people?
All health and adult social care providers are meeting a wide range of essential common quality standards
Standards are focussed on outcomes rather than policies, systems, processes
A single regulatory framework across health and adult social care
17
Registration timeline
Jan 2010 All NHS Providers apply to be registered
April 2010 All NHS Providers registered
Oct 2010 Adult social care, Private and voluntary healthcare
Apr 2011 Private ambulance services, prison health services, independent midwifery services, dental
practices and other new to registration groups
Apr 2011/12 Primary medical services
What will providers need to do?
1. Complete an (electronic) application form to confirm provider details, the regulated activities it provides
2. Compete a declaration form to confirm the extent to which they consider they are meeting the new registration requirements
3. Provide CQC with additional information that may be required to support the application or declaration
What will providers need to do?
http://www.cqc.org.uk/publications.cfm?fde_id=13186http://www.cqc.org.uk/publications.cfm?fde_id=13185
What you have to do
1. Continue meeting registration requirements
2. Apply to extend or vary your registration if you change your services
3. Pay the appropriate fees http://www.cqc.org.uk/getinvolved/consultations/interimnhsregistrationfees.cfm
4. Notify us of certain events and changes
Facilitating Voluntary Compliance
Verifying Compliance
Enforcement of
Compliance
Ongoing MonitoringOf
Compliance
Level of checks
Registration is at corporate level, but checks will be at the level of services that people actually experience
Examples will include:
• Individual care homes within a corporate group
• Main types of mental health and learning disability services, such as dementia service, high secure etc
• Selected specialties or departments in acute hospitals
How we check that requirements are met
Declaration
Notifications
Local intelligence
Data
Cross-checking
Validation
What? Who?How?
Compliant/non-compliant
Profile of each
provider
What should you be doing now?
•Trusts should be planning their:
Core standards declaration
Applications•Registration Requirements•http://www.cqc.org.uk/aboutcqc/whatwedo/registrationandenforcement.cfm•Compliance Guidance•Your anaesthetic service
Andrea HolderStrategy Manager Children & Maternity Services
Care Quality Commissione.mail: [email protected]
Tel: 020 7448 9021