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THE ROLE OF THE PROJECT MANAGEMENT PROFESSIONAL AT PROJECT START-UP . Julian A. J. Anderson, FRICS FAACE President Rider Levett Bucknall Phoenix, Arizona [email protected]. Contents. Introduction The Five Keys To Success Establish Main Objectives Communication Reporting - PowerPoint PPT Presentation
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Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
THE ROLE OF THE PROJECT MANAGEMENT
PROFESSIONAL AT PROJECT START-UP
Julian A. J. Anderson, FRICS FAACEPresident
Rider Levett BucknallPhoenix, Arizona
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
Contents• Introduction• The Five Keys To Success• Establish Main Objectives• Communication• Reporting• QA/QC• Budget & Schedule Management.• Caveat• Questions
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
INTRODUCTIONThe Project Management Professional has only one role; to help the project succeed by the application of knowledge, skills, tools, and techniques to describe, organize, oversee and control the variables that affect project delivery.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
THE FIVE KEYS
1. Define the main objectives of the project, 2. Establish communication pathways,3. Establish client reporting,4. Implementing QA/QC procedures, and5. Implement budget and schedule
management.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
KEY #1 - DEFINE THE MAIN OBJECTIVES1. Clearly understand the client, their business needs,
key project stakeholders and their goals for the project.
2. Focus on delivering value to the client, effectively.3. Establish a project checklist to establish client
awareness of, and approach to, assessing potential environmental impact and regulatory impacts.
4. Understand measures which may be adopted to mitigate potential environmental impact and regulatory impacts.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
UNDERSTAND THE CLIENT AND THE PROJECT
1. Understand the client’s business.2. Clarify the need for the project.3. Understand the constraints within which the project
must be delivered:i. Business objectives,ii. Strategic objectives,iii. Operational / functional requirements,iv. Planning briefs,v. Funding sources and requirements, andvi. Any market timing issues.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
UNDERSTAND THE CLIENT AND THE PROJECT
4. Identify the risks and any issues that could cause the plan to deviate.
5. Identify known un-knowns and plan around receipt of information.
6. Address ALL concerns and risks to the Client’s objectives.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
ANDERSON’S MAXIM
“Most projects with poorly conceived budgets never fully recover”.
Ditto for schedules.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
UNDERSTAND THE STAKEHOLDERS1. Client Stakeholders; who are they,
what are their roles and responsibilities, and who should they interface with on the PM team.
2. Third-Party Stakeholders; these include Federal, State and County officials, permitting and regulatory authorities, utility companies, funders, adjoining landowners, community groups, insurers, etc.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
A WORD ABOUT EXPECTATIONSIt has been said that expectations are resentments under construction. Do not underestimate the importance of managing expectations.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
KEY #2 - COMMUNICATION
1. BEFORE the contract is signed preplan with the preferred contractor to remove as many potential misunderstandings as possible. If problems still exist, move to next most preferred contractor.
2. Communication should aim to facilitate decision-making and break-down project barriers.
3. Establish ongoing, regular, communication with key stakeholders.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
High
Low
Performan
ce
Stakeholders “The lowest possible quality
that I want”
Providors “The highest possible value
that you will get”
Minimum
COMMUNICATION
High
LowPe
rforman
ce
Maximum
Source: Arizona State University, Performance Based Studies Research Group
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
KEY #3 – CLIENT REPORTING1. Clearly understand and implement reporting
that meets the client’s needs. 2. Agree with client dates/periods for progress
reports.3. Agree format content and method of issue of
progress report.4. Reports must confirm the status in terms of
cost, time and quality against the current project status, and refer back to the previous report.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
KEY #3 – CLIENT REPORTING4. Progress reports should be clear and concise.5. Incorporate specialist reports (such as
environmental reports) as necessary.6. The reports should be used to analyze trends
in costs, expenditure and progress compared to forecast.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
KEY #4 – QA / QC PROCEDURES1. Safety is prime.2. Preplan specifically for the project, do not
simply apply processes from previous projects.
3. Look for continuous improvement. Plan, do, adjust/check, act.
4. Seek to drive out waste.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
What is waste?
MudaMura Muri
DefectsOverproductionWaitingNot utilizing peopleTransportation InventoryMotionExcess processing
Variation Overburden or StressPeople - Process - System
Symptoms of waste - schedule delays, safety issues, budget overages, change orders, rework, lack of flow…
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
KEY #5 – BUDGET & SCHEDULE MANAGEMENT1. Establish with client delegated limits of authority for
cost impact of instructions.2. Establish, maintain and report against a Risk
Matrix.3. Report on Contingency Burn.4. Review and report on the likelihood of future
claims and delays.5. Always reconcile current report with previous
reports highlighting and explaining major changes.6. Own the monthly report jointly with the Owner.
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
CAVEAT“No plan survives contact with the
enemy.” Helmuth von Moltke
…so remain flexible.
Source: British Ministry of Information 1939
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
Questions
Henry Krumb Lecturer, SME- DCRole of the Project Management Professional
April 8, 2014
Thank you
