The role of Digital Competences and ICT for Skilling and Employment

Telecentre-Europe Summit 2010 , Budapest, 13-14 October 2010 1

The role of Digital Competences and ICT for Skilling and Employment

Telecentre -Europe Summit 2010

Budapest, 13-14 October 2010

Clara Centeno

Joint Research Centre (JRC)Institute for Prospective Technological Studies The European Commission’s Research-Based Policy Support Organization


Institute for Prospective Technological Studies

Part of Joint Research Centre of the EC

IPTS: Research Institute supporting EU policy-making on socio-economic, scientific and/or technological issues


Raising priority of Digital Competence in the EU policy Agenda

E-Inclusion declaration

1) Improve digital literacy and competences

2) Promote the use of ICT for inclusion

Focus on : elderly, disabled, immigrants, marginalised

young people (unemployed, low educated)

Digital Agenda for Europe

Innovation Union

New Skills for New Jobs

From i2010 (Riga, 2006) To Europe 2020


Digital Competence needs are evolving

Advanced Digital Competence

Include:

networking,collaboration,

sharing, security and privacy

skills.

ComplexInfo Problem

Solvingskills

Technical Skills &

knowledge

Self Mgtskills

Social &Soft

Skills

Future Digital Competence

to enable Future skills needed

From ICT skills to Digital Competence:

“Confident and critical use of IST for work, leisure,

and communication”, including:Search, collect, analysis,

Critical skills and the use ofICT for innovation & creativity

2006 today Future 2020


An attempt to clarify concepts

ICT practitioner skills

ICT business skills

E-skills

Digital literacy/ ICT user skills

ICT application skills for innovation

Media literacy

Critical and confident ICT use

Information literacy

Digital Competence


Growing and increasingly complex Digital Divides

ICT Access,Basic User

Skills

Variety and Intensity

of ICT use

Critical &ConfidentICT use

Advanced Digital Competences

Future Digital Competences

to enable Future skills needed

From ICT skills to Digital Competences

2006 today Future 2020

Share andCollaborate;

Privacy aware

InnovativeMulticultural

etc

Digital Competence

Digital Divides


ICT for Skilling and Employment

Youth 19% pop

Migrants~4% pop +

(Women) Carers ~ 10% pop

Analyzing 3 key population groups


Youth• Education challenges

– Early school leavers in 2007, 14,8%– More than 1/3rd of young people (15-24) are NEET

• Employment challenges– Higher unemployment rate

In 2008, 15,4% almost three times higher than the older population (15-24) vs (25-74)

– 50% of employed 15-24 year-olds are in a low skilled or elementary occupations

• ICT usage (2009)– 87% used internet regularly– 73% used internet on average every day or almost every day.

Source: Eurostat

Youth


Informal learning

Employment

ICT for Youth at Risk of exclusion

Tertiary Non-formal

Self confidence, Social skills,

Language, ICT skills

Flexible education paths

Skilling

Matching Skilling for employment in ICT, Media & Creative

industries

On-line linking employers & candidates

Pre-school Primary Secondary VET


Examples of ICT for Youth at Risk

ICT for … Initiatives

Skilling

Flexible education paths for school droppers and NEET

Not School (UK, IE, NZ, 2000), Studio+ (UK, 2007)

Self-confidence, social skills, language (EN) and ICT skills

Media skills: On road media (UK, 2005)

Matching skills with labour market needs

Skilling for employment on ICT, media and creative insdustries

Graduate Entrepreneurship Training through IT (HP ww, 2007), Fast Track toIT (IE, 1999), Fundacion Tomillo (ES, 2000)

On-line linking employers and candidates Nos Quartiers ont des Talents (FR, 2005, +2500)

Sources: IPTS (forthcoming 2010) Using ICT to promote Education and Employment Opportunities for IEM IPTS (f2010) ICT and Youth at Risk: How can ICT-driven initiatives contribute to their socio-economic inclusion and how to

measure it, Workshop Report, Seville 2-3 Nov 2009


Migrants• Education challenges

– Higher drop out rates– Lower levels of educational attainments– Language barriers– Insufficient multicultural education and teachers skills*1 – Accreditation of skills

• Employment challenges– Higher unemployment levels– Assessment of competences

• ICT usage– Migrants have similar/higher PC, internet, Social Computing uptake

compared to native population*2

*1 Green Paper on “Migration and Mobility: Challenges and Opportunities for EU Education Systems” (2008) *2 IPTS (forthcoming 2010): ICT enabled integration in a culturally diverse Europe

Migrants


Informal learning

Employment

ICT for socio-economic integration of migrants

Tertiary Non-formal

Language, culture,literacy, ICT skills

Support multiculturalism in education /teachers

Support anti-discrimination

SkillingAssessment of competences

MatchingSkilling for employment:

ICT jobs


Sources: IPTS (forthcoming 2010) ICT enabled integration in a culturally diverse Europe IPTS (2010) Using ICT to promote Education and Employment Opportunities for Immigrants and Ethnic Minorities



Examples of ICT for integration of migrants

ICT for … InitiativesSkilling

Education / Teachers: Provide support for multicultural education and training to teachers

IBM Kid Smart (IBM ww; 2008), Online Support for EM Achievement (UK, 1999), Aula Intercultural (ES, 2003)

Immigrants skilling: Support learning of host country language & culture, ICT skills, fighting illiteracy

ITpreneurs (NL, 2008), Fundación Bip Bip (ES, 2003), DO IT! (BE, 2006), BYO (UK), AutreMonde (FR, 2000)

Immigrants empowerment: Support access to cultural heritage, definition of identity and active citizenship

XénoCLIPse (pan-EU, 2002), Bordergames (ES, 2002), Rete G2 seconde generazioni (IT, 2005), Roots & Routes TV (pan-EU, 2007)

Providing resources on how to deal with multi-cultural contexts and fight racism and discrimination

Race Equality (UK, 2001), iRespect (UK, 2001), Donestech (ES; 2008)

Matching skills with labour market needs

Skilling for employment on ICT / using ICT Fast Track to IT (IE, 1999)

On-line linking employers and candidates Ethnic Job Site (UK, 2000)

Assessment of competences KEN (DE, 2008)


(women)carers

• Education challenges– Mostly unqualified to perform the caring functions, leading to low quality services– Lack of time or mobility to learn– For migrants: language and cultural barriers

• Employment challenges– Availability of carers, high turnover rates and vacancy rates due to hard working conditions– Balancing work, family and care functions – Social isolation and psychological distress– No accreditation and certification of skills– For migrants: worsened situation (often socially isolated, cultural and language barriers, working

situation and undocumented status)

• Needs– Easy access to reliable information– Training – On the job support on care, medical aspects, emergencies– Social, emotional and peer support

• Diverse ICT skills and usages

(Women) carers


SOPHIA

Informal learning

Caring / Employment

ICT in support of women carers

VETTertiary Non-Formal

Matching

Job support

Information and Guidance on LTC

Peer support


Training on care giving

Assessment / Certification of competences

Better accomodationof family, work and care

Skilling



Examples of ICT in support of women carers

ICT for … Cases in UK / DE / IT / ES

Training on care giving (through multimedia on-line tools)

• Caring with Confidence (UK)• City & Guilds – Learning for Living (UK)• Coidanet (ES)• Spain’s Alzheimer Foundation, FAE (ES)• Aspasia (IT)

Information and guidance on LTC (through on-line web sites, email, telephone systems, blogs wikis, fora)

• Pflegewiki (DE)• Carers Direct Helpline (UK)• Telephone Befriending Scheme (UK)• Carers in Hertfordshire’s website (UK)• Sercuidador (ES)• Un cuidador, dos vidas (ES)• CEAFA, Website of Spanish confederation of Alzheimer families associations (ES)

Better accomodation of work, family and care; coordination with other actors

• Sophia (DE)• LifeSensor (DE)

Peer support, mutual assitance, information exchange(through on-line forum, blogs, social networks)

• Carers UK’s Discussion Forum (UK)• SEKIS Berlin (DE)• Seniorlotse Bremen (DE)• German Alzheimer Society (DE)• Cuidadoras en Red (ES)

Source: IPTS (2010) Long-term care challenges in an ageing society: the role of ICT and migrants. Results from a study on England, Germany, Italy and Spain


Need adapted approaches

Specific Needs ICT Tools Cooperation opportunities

Youth ICT for learning,Reintegrate in formal education, employability, social inclusion

Social Networking sites, Blogs, Podcasts, Serious GamesMobile

Employment services, social actors, education,industry as employer, as trainers or resource provider

Migrants Multiple profiles (employability, children education, driving license), access to health and education, flexible times, privacy / anonimity

Social Networking SitesMutilingual Information SitesWeb based Integration GuidanceICT for language Learning

Social integration actorsSchools, libraries,Employment offices, industry

Carers Access to information on careTrainingSocial, emotional and peer support,(Language learning)

Multimedia and on-line training, Social Networking Sites

Health associations (Alzheimer), national care institutions, social services, industry


Conclusions

ICT is key for the Europe 2020 new policy Agenda and Telecenters can

play an increasing role

Providing ICT access and developing digital competence are becoming

more and more critical for skilling and emplyment

Digital Competence Training needs to be adapted to individual profile,

context and needs

Opportunities for cooperation with multiple stakeholders

Crucial need to raise visibility of initiatives and to exchange best

practices


IPTS selected reports

Immigrants and Ethnic Minorities• “ICT enabled integration in a culturally diverse Europe”, (forthcoming 2010)• "Using ICT to promote Education and Employment Opportunities for Immigrants and Ethnic

Minorities", Policy Brief (2010)• “ICT for Integration, Social Inclusion and Economic Participation of Immigrants and Ethnic

Minorities: Case Studies from France” (2009), “Spain” (2009) and “Germany” (2009)• "Overview of Digital Support Initiatives for/by immigrants and Ethnic minorities in the EU27" (2008)

Carers• Long-term care challenges in an ageing society: the role of ICT and migrants. Results from a study

on England, Germany, Italy and Spain, (May 2010)• "The potential of ICT in supporting domiciliary care in Spain" (2010), “Germany” (2010), “England”

(2010) and “Italy” (2010)

Youth• “ICT and Youth at Risk: How can ICT-driven initiatives contribute to their socio-economic inclusion

and how to measure it, Workshop Report, Seville 2-3 Nov 2009”, (2010)

Digital Competences• "Learning 2.0 - the impact of Social Media on Learning in Europe", Policy brief (2010)• “Digital Competence for Lifelong Learning”, Policy brief (2008)

http://ipts.jrc.ec.europa.eu/publications/index.cfm


Current and future work

• Working on – ICT for socio-economic inclusion of youth at risk

Mapping of 60 initiatives Survey of YAR in deprived urban areas

• Launching – Survey of ICT for integration of migrants– Mapping and impact assessment of ICT for informal carers


Thank you

[email protected]

http://is.jrc.ec.europa.eu/pages/EAP/eLearning.htmlhttp://is.jrc.ec.europa.eu/pages/EAP/eInclusion.html


Where do we stand?Computer skills

% of individuals

Source Eurostat (Data for 2009)

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

LuxembourgNetherlands

DenmarkFrance

GermanyFinlandAustria

UKSlovakiaSweden

EU 27

SpainHungarySloveniaEstonia

LithuaniaBelgiumCyprus

ItalyIreland

PortugalCzechLatviaMalta

PolandGreece

BulgariaRomania

never used computer no/low skills medium skills high skills

Still significant divides : 50%


0

10

20

30

40

50

60

70

80

90

100

SE

NL

DK

LU FI

UK

DE

SK

BE

FR

AT

EE

EU

27

IE SI

CZ

LV

ES

HU

PL

LT

MT

CY IT PT

GR

BG

RO

All Individuals aged 55-74 low income no/low education

Where do we stand?Digital Divide on Computer Use

% of Individuals who have never used a computer


EU average (25%)


0

10

20

30

40

50

60

70

80

90

100

LU

NL

DK

FR

DE FI

AT

UK

SK

SE

EU

27

ES

HU SI

EE LT

BE

CY

PT IT IE LV

CZ

MT

PL

GR

BG

RO

all individuals low income low education Aged 55-74 Unemployed

Where do we stand?Digital Divide on Computer Skills

% of Individuals with No or Low Computer Skills


EU average (50%)


Future skills needs of the labour market

0

50

100

150

200

250

20

00

20

01

20

02

20

03

20

04

20

05

20

06

20

07

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10

20

11

20

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20

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20

14

20

15

20

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20

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20

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19

20

20

Mill

ion

jobs

Low qualifications Medium qualifications High qualifications

Forecast

+ 15,6 million jobs

+ 3,7 million jobs

- 12 million jobs

Source: Cedefop, 2010

In 2020, of all jobs

35% high qualifications

50% medium qualifications

15% low qualifications

Cedefop, 2010

According to European companies, 90% of jobs in 2015 will require some sort of ICT skills (IDC, Nov 2009)


No or Low Digital Literacy 50%

Digital Competence

e-Skills

The global pictureD

igit

al s

kill

s


EU2020 targets on Inclusive growth*

Increase employment from 69 to 75% of population:Focus on youth, older workers and low skilled workers, and the better integration of migrants

Improve educational levels through:Reducing school drop-out ratesIncreasing the share of the population having completed tertiary education

Promote social inclusion through:Reducing poverty levels

* As per European Council Conclusions 25/26 March 2010

Update with latest data

Documents

The role of Digital Competences and ICT for Skilling and Employment