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The Professional The Professional Dental AssistantDental Assistant
Chapter 2Chapter 2
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Chapter 2Chapter 2
Lesson 2.1Lesson 2.1
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Learning ObjectivesLearning Objectives
Pronounce, define, and spell the Key Terms.Pronounce, define, and spell the Key Terms. Discuss the concept of professionalism.Discuss the concept of professionalism. Demonstrate the characteristics of a professional Demonstrate the characteristics of a professional
dental assistant.dental assistant. Identify the purpose of the Health Insurance Identify the purpose of the Health Insurance
Portability and Accountability Act of 1996 Portability and Accountability Act of 1996 (HIPAA).(HIPAA).
(Cont’d)(Cont’d)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Learning ObjectivesLearning Objectives(Cont’d)(Cont’d)
Demonstrate the personal qualities of a Demonstrate the personal qualities of a professional dental assistant.professional dental assistant.
Describe the role and purpose of the Describe the role and purpose of the American Dental Assistants Association American Dental Assistants Association (ADAA).(ADAA).
Describe the benefits of membership in Describe the benefits of membership in the ADAA.the ADAA.
(Cont’d)(Cont’d)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Learning ObjectivesLearning Objectives
((Cont’d)Cont’d)
Describe the role of the Dental Assisting Describe the role of the Dental Assisting National Board (DANB).National Board (DANB).
Explain where to obtain information about the Explain where to obtain information about the DANB.DANB.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
IntroductionIntroduction
A highly skilled dental assistant A highly skilled dental assistant
is a vital member of the dental healthcare team. is a vital member of the dental healthcare team.
Dental assisting is a career that requires Dental assisting is a career that requires
dedication, personal responsibility, integrity, and dedication, personal responsibility, integrity, and
a commitment to continuing education. a commitment to continuing education.
(Cont’d)(Cont’d)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
IntroductionIntroduction(Cont’d)(Cont’d) Becoming a dental assistant is more than acquiring Becoming a dental assistant is more than acquiring
the knowledge and developing the knowledge and developing
the skills; it is about becoming the skills; it is about becoming
a a professional person.professional person.
Professionalism is an attitude that is apparent in Professionalism is an attitude that is apparent in
everything you say and do, in and everything you say and do, in and
out of the dental office.out of the dental office.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Characteristics of a Characteristics of a Professional Dental AssistantProfessional Dental Assistant
Professional appearanceProfessional appearance– Good groomingGood grooming– Good healthGood health– Appropriate dressAppropriate dress
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Fig. 2-1 The dental assistant is an important member Fig. 2-1 The dental assistant is an important member of the dental healthcare team.of the dental healthcare team.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Professional AppearanceProfessional Appearance Clean, pressed uniformClean, pressed uniform Clean shoesClean shoes Hair pulled back or up and out of the faceHair pulled back or up and out of the face Minimal jewelryMinimal jewelry Fingernails clean and shortFingernails clean and short Good hygieneGood hygiene
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Fig. 2-2 Dental assistants in professional Fig. 2-2 Dental assistants in professional attire for chairside procedures.attire for chairside procedures.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
TeamworkTeamwork
TTogetherogether
EEveryoneveryone
AAccomplishesccomplishes
MMoreore
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Responsibility and InitiativeResponsibility and Initiative
Arrive on time and don’t leave early.Arrive on time and don’t leave early. Volunteer to help other staff members.Volunteer to help other staff members. Be willing to learn.Be willing to learn. Find things to do.Find things to do. Never discuss personal problems with Never discuss personal problems with
patients or other staff members.patients or other staff members.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
ConfidentialityConfidentiality
Everything that is said in a dental office must Everything that is said in a dental office must remain confidential.remain confidential.
Breaches of confidentiality can result in Breaches of confidentiality can result in lawsuits against all involved.lawsuits against all involved.
Never reveal any information about patients.Never reveal any information about patients. Never discuss patients outside the office.Never discuss patients outside the office.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Review Your Personal QualitiesReview Your Personal Qualities
How do I interact with patients?How do I interact with patients? Am I friendly? Do I have a pleasant attitude?Am I friendly? Do I have a pleasant attitude? Do I listen more than I talk?Do I listen more than I talk? Am I courteous?Am I courteous? Am I considerate, respectful, and kind?Am I considerate, respectful, and kind? Do I control my temper?Do I control my temper? Do I try to see the other person’s point of view?Do I try to see the other person’s point of view?(Cont’d)(Cont’d)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Review Your Personal QualitiesReview Your Personal Qualities
(Cont’d)(Cont’d)
Am I responsible?Am I responsible? Am I dependable?Am I dependable? Am I attentive to details?Am I attentive to details? Am I calm in an emergency?Am I calm in an emergency? Am I responsible for my own actions?Am I responsible for my own actions? Do I tend to blame others or find fault with others?Do I tend to blame others or find fault with others?
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
The American Dental The American Dental Assistants AssociationAssistants Association
The ADAA is the organization that represents The ADAA is the organization that represents the profession of dental assisting.the profession of dental assisting.
The ADAA was formed in 1924 by Juliette A. The ADAA was formed in 1924 by Juliette A. Southard. Southard.
Southard’s vision was “an educated, efficient Southard’s vision was “an educated, efficient dental assistant with her own place in the dental assistant with her own place in the profession of dentistry.”profession of dentistry.”
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Fig. 2-3 Juliette A. Southard, founder of the Fig. 2-3 Juliette A. Southard, founder of the American Dental Assistants Association. American Dental Assistants Association.
(Courtesy of the ADAA.)(Courtesy of the ADAA.)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Fig. 2-4 The seal of the American Dental Fig. 2-4 The seal of the American Dental Assistants Association.Assistants Association.
(Courtesy of the ADAA.)(Courtesy of the ADAA.)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Dental Assisting National BoardDental Assisting National Board
The DANB is the agency responsible for testing The DANB is the agency responsible for testing dental assistants and issuing the credential of dental assistants and issuing the credential of Certified Dental Assistant (CDA). Certified Dental Assistant (CDA).
To become a CDA, you must take and pass a To become a CDA, you must take and pass a written examination administered by the DANB. written examination administered by the DANB.
Successful completion of the DANB examination Successful completion of the DANB examination gives an assistant the right to use the credential gives an assistant the right to use the credential of CDA, to wear the official certification pin, and of CDA, to wear the official certification pin, and to display the certificate. to display the certificate.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Fig. 2-5 Official logo of the Dental Assisting National Board.Fig. 2-5 Official logo of the Dental Assisting National Board.(Courtesy of the DANB.)(Courtesy of the DANB.)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Fig. 2-6 Official certificate of a certified dental assistant (CDA).Fig. 2-6 Official certificate of a certified dental assistant (CDA).
(Courtesy of the DANB.)(Courtesy of the DANB.)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Specialty CertificationSpecialty Certification
The DANB also issues specialized The DANB also issues specialized certifications, such as: certifications, such as: Certified Dental Practice Management Assistant Certified Dental Practice Management Assistant
(CDPMA)(CDPMA) Certified Orthodontic Assistant (COA)Certified Orthodontic Assistant (COA)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
Dental Assisting National Board, Inc.Dental Assisting National Board, Inc.
For more information, contact the For more information, contact the DANB:DANB:
676 North St. Clair Street, Suite 1880676 North St. Clair Street, Suite 1880Chicago, IL 60611Chicago, IL 60611800-367-3262 (800-FOR-DANB)800-367-3262 (800-FOR-DANB)
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.
The Registered Dental Assistant The Registered Dental Assistant (RDA)(RDA)
Registration is a credential issued by some Registration is a credential issued by some states.states. It is recognized only by the state that issued the It is recognized only by the state that issued the
registration. registration. A dental assistant may be a Registered Dental A dental assistant may be a Registered Dental
Assistant (RDA) as well as a Certified Dental Assistant (RDA) as well as a Certified Dental Assistant (CDA). Assistant (CDA).
Each state with registration for dental assistants Each state with registration for dental assistants establishes its own requirements for RDA establishes its own requirements for RDA eligibility, including education or work experience, eligibility, including education or work experience, testing, and continuing education.testing, and continuing education.
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Responsibilities of the Responsibilities of the Chairside Dental Assistant Chairside Dental Assistant
Primary responsibilities in this role include but Primary responsibilities in this role include but are not limited to:are not limited to: Seating and preparing for patientsSeating and preparing for patients ChartingCharting Instituting infection-control proceduresInstituting infection-control procedures Mixing and passing dental materialsMixing and passing dental materials Assisting the dentist during proceduresAssisting the dentist during procedures Ensuring patient comfortEnsuring patient comfort Exposing and processing radiographsExposing and processing radiographs
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Roles of the Chairside Assistant Roles of the Chairside Assistant
Pouring and trimming models and Pouring and trimming models and performing other laboratory proceduresperforming other laboratory procedures
Providing patient educationProviding patient education Providing postoperative instructions to Providing postoperative instructions to
patientspatients Overseeing inventory control and ordering Overseeing inventory control and ordering
dental suppliesdental supplies Ensuring compliance with OSHA Ensuring compliance with OSHA
regulationsregulations
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Responsibilities of the Responsibilities of the Expanded-Function AssistantExpanded-Function Assistant
Delegation of the following functions varies from Delegation of the following functions varies from state to state, depending on the individual state’s state to state, depending on the individual state’s dental practice act:dental practice act: Placing dental sealantsPlacing dental sealants Taking impressionsTaking impressions Fabricating temporary crowns and bridgesFabricating temporary crowns and bridges Placing retraction cordPlacing retraction cord Applying fluorideApplying fluoride Applying topical anestheticApplying topical anesthetic Placing and removing dental damsPlacing and removing dental dams Placing and removing matrices and wedgesPlacing and removing matrices and wedges(Cont’d)(Cont’d)
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Responsibilities of the Expanded-Responsibilities of the Expanded-Function Assistant Function Assistant
(Cont’d)(Cont’d)
Applying liners, varnishes, and basesApplying liners, varnishes, and bases Placing, carving, and finishing amalgam or Placing, carving, and finishing amalgam or
composite restorationscomposite restorations Removing suturesRemoving sutures Placing and removing periodontal dressingsPlacing and removing periodontal dressings Performing additional functions as specified in the Performing additional functions as specified in the
dental practice act of the state in which the dental dental practice act of the state in which the dental assistant is employed assistant is employed It is important to be aware of the laws of the state in It is important to be aware of the laws of the state in
which you practice.which you practice.
Copyright © 2009, 2006 by Saunders, an imprint of Elsevier Inc. All rights reserved.