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“The Perfect is the Enemy of the Good”. “The Perfect is the Enemy of the Good”. 2004 RARE BALANCED SCORECARD 27 measures Used only for Board reporting. “The Perfect is the Enemy of the Good”. 2007 RARE BALANCED SCORECARD Renewed focus on outcomes 60 measures!. - PowerPoint PPT Presentation
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“The Perfect is the Enemy of the Good”
“The Perfect is the Enemy of the Good”
2004 RARE BALANCED SCORECARD•27 measures•Used only for Board reporting
“The Perfect is the Enemy of the Good”
2007 RARE BALANCED SCORECARD•Renewed focus on outcomes•60 measures!
“The Perfect is the Enemy of the Good”
2008 RARE BALANCED SCORECARD•41 measures (getting closer!)
• Don’t need to be rigidly quantitative nor exact
• Understandable without endless philosophical discussion
• Provide the information to those who can act on it
Measures Guidelines/Values
BREAKTHROUGH: CONTRIBUTION NOT ATTRIBUTION
Rare’s Approach: Cascading BSCs
OrganizationOrganization Department/Region
Department/Region IndividualIndividual
KeyTools
• Strategic Plan• Strategy Map• Global Balanced Scorecard (BSC)
•Departmental Balanced Scorecard (DBSC)•Monthly Reporting
Package
• Individual Balanced Scorecard (iBSC)• Roles & Rewards
KeyCommun-ications
• Leadership Team Meetings• Board Meetings•All-Staff Meetings
• Quarterly DBSC Reviews• Monthly Regional Calls
• Performance Reviews• Goal setting
Our 2009-2012 Global BSC
19 measures (and going down)
Rare’s Approach: Project Scorecards
RegionRegion ProgramProgram ProjectProject
Key Tool(s)
• Departmental Global Balanced Scorecard (DBSC)
• Program Summary Reports (RarePlanet)
• Pride Scorecard (RP)-- Flash Report-- Qualitative Input-- Miradi
KeyComms
• Leadership Team Meetings• Board Meetings•All-Staff Meetings
• Quarterly DBSC Reviews• Monthly Regional Calls
• Departmental reviews (weekly)•QMI reviews (at key
points)
Informs DBSC
WEEKLY FLASH REPORTS
MIRADI > RAREPLANET DATA EXCHANGE
MIRADI EXPORT
Miradi export of zipped file with XML data
RAREPLANET IMPORT
One click upload of exported XML file
PROGRAM IMPACT REPORT FLOW
PRIDE SCORECARD(RARE PLANET)
Comprehensive view of the status of an individual campaign
MONTHLY SUMMARY REPORT
(RARE PLANET)
Summary of status of a group of campaigns (ie a thematic program)
RARE BALANCED SCORECARD
(CLEARPOINT)
Average status of our projects at the departmental and global level
A BRIGHT SPOT?
• Do itoDon’t be Joan Riverso Aim for contribution not
attributiono Pick it and stick with it
• Use ito Schedule the meetingsoHold staff accountable (and
recognize the good)oDrive the right behaviors
(outputs and outcomes)