The Ohio Lottery newsletter for KENObars, taverns, restaurants and clubs

®

Bar & Taverns:

Get ready for the Holidays!

For Starters®

Intralot terminal service issues1-866-710-2462

Hotline1-800-686-4208General retailer servicesInstant ticket orderingClaims questions

Regional Sales OfficesRegion 1: Cleveland regional office216-774-5671

Region 2: Toledo regional office1-800-589-6442

Region 3: Dayton regional office1-800-589-6463

Region 4: Cincinnati regional office1-800-589-9882

Region 5: Columbus regional office1-800-589-6445

Region 6: Athens regional office1-800-589-6466

Region 7: Akron-Canton regional office1-800-589-6467

Region 8: Youngstown regional office1-800-589-6468

Region 9: Lorain regional office1-800-589-6469

Winning Numbers line1-800-589-6446

Websitewww.ohiolottery.com

Kenotes ! Fall/Winter 2016

Compulsive gambling can be treated. If you or someone you know has a gambling problem, call the Problem Gambling Helpline at 1-800-589-9966.

Blogwww.ohiolottery.wordpress.com

Twitter@OHLottery

Facebook/OhioLottery

Instagram/ohlottery/

Check out:EZPLAY Holiday Games Check out the Lottery’s bar-friendly game options.Page 4

FY16 Class of the KENO Million Dollar Club Page 5

Retailer spotlightAverage Joe’s Bar & Grill Columbus. Page 6, 7

Tech TalkTips for loading paper into your MP vending machine.Page 8

Recharging Countdown GamesNew groupings begin Nov. 27. Page 9

3

Welcome to Kenotes a publication for bars, taverns, restaurants and clubs selling the Ohio Lottery KENO game.

You can feel the anticipation as customers reach your doors to meet with friends, get a bite to eat and enjoy the relaxing atmosphere and fun only you can provide. And, it comes quickly this time of year, with the change in season, the start of football and fall and winter holidays just around the corner.

We’re ready too. Your sales representative is prepared to help your business get holiday festive, update your Winners Wall, and help your staff and Lottery ambassadors get up to speed on the Lottery’s current and upcoming offerings.

EZPLAY® Games are a popular option among Kenobars. Holiday EZPLAY® Games, including Santa’s Snowball, Snowflake Melt, Jingle Bell Bucks and more, are available starting Nov. 13 at the counter and through MP vending. They’re not here long; so, don’t delay in sharing the news with customers. We’ll have signage too you can use around your MP to alert your Keno-playing customers. Check out page 4 for more.

Ready for something new with EZPLAY® Countdown games? We’re recharging Countdown games by changing up the community groups to encourage faster play and more frequent jackpot hits. Learn more on page 9.

A big thank you goes to you, our Keno bar, tavern and restaurant owners, managers and wait staff, for making Lottery a fun part of your customers’ experience.

Let’s all have some fun together, create some happy memories and enjoy the season’s best.

Memphis Smokehouse, Brooklyn. Dwight Hughes, owner.KENO Million Dollar Club, 2016.

Sarah, bartender, American

Legion Post 91, Berea.

KENO Million Dollar Club, 2016.

Keno Million Dollar Club members pictured on the cover (top to bottom, left to right): South 60 Drive Thru & Tavern, Zanesville; Half Time Tavern, Columbus; FOE #372, Defiance; Sand Bar, Huron; Kintz Bar & Grill, Delaware; Baker’s Lakeside Pub, Cincinnati

Kenotes ! Fall/Winter 2016

Holiday Sales StrategiesFor bars, restaurants, taverns and clubs

Holiday EZPLAY® Games are a great gift and are fun to play. Talk with your sales representative for creative ways to generate customer awareness of these festive, limited-time games.

• $1 Santa’s Snowball (on sale Nov. 13)• $2 Snowflake Melt (on sale Nov. 13)• $3 Jingle Bell Bucks (on sale Nov. 13)• $10 Blustery Bucks (on sale Dec. 4)• $2 New Year’s Celebration (on sale Dec. 4)

Keno customers love EZPLAY® Games! Cut and post for your customer display.

5

The FY16 Class of the KENO Million Dollar ClubThis year, 81 bars, taverns, restaurants and clubs reached the $1-million mark in Keno sales since joining the Ohio Lottery. This issue, we’re recognizing retailers in central and southern Ohio. Look for the list of northern Ohio retailers in the next issue.

Congratulations to all!

Athens Region Dakota’s Roadhouse of Portsmouth, PortsmouthVeterans of Foreign Wars Post 8850, Ironton

Cincinnati RegionBack Door Saloon, CincinnatiBakers Lakeside Pub, CincinnatiFricker’s West Chester #129, West ChesterLogo’s Sports Bar & Grill, CincinnatiMiami Valley Gaming, LebanonMurray’s Wings Pub & GrillPutters Tavern & Grill, CincinnatiRJ’s Sports Pub, West ChesterSundy’s Pub, CincinnatiTraci’s Sports Lounge, LovelandVince’s Other Place, Cincinnati

Columbus RegionAlumni Pub, Canal WinchesterAmerican Legion Post 283, PickeringtonCrown Sports Lounge, LondonHalf Time Tavern, ColumbusHey Hey Bar & Grill, ColumbusKintz Bar & Grill, DelawareMy Bar, ColumbusParker’s Tavern, Grove CityPodunk’s Bar & Grill, ColumbusRafters Beer Pub, ColumbusRed Oak Pub, Newark

Rude Dog Bar & Grill, ColumbusSouth 60 Drive Thru & Tavern, ZanesvilleThe Dug Out (The Duggie Sports Bar), ReynoldsburgThe Skybox Sports Bar, Lewis CenterThe Ugly Mug Bar & Grill, Canal WinchesterZuey’s Roundback Bar, Columbus

Dayton RegionFM Station, PiquaFricker’s Sidney #127, SidneyKing’s Point Pub, KetteringSubmarine House Bar and Grill, Beaver CreekSubmarine House Bar & Grill, TroyWings Bar & Grille, Dayton

Podunk’s Bar & Grill, Columbus. Left to right: Andy, owner Bob Brown, Christy and Temple.

Kenotes ! Fall/Winter 2016

Retailer Spotlight: Average Joe’s, ColumbusMoonlighting as a bartender turned into a fulltime job for Mike Porreca, who owns the Average Joe’s chain of bars and taverns in Columbus with business partner Paul Rockwell.

They built their first Average Joe’s in 2005, in the city’s Polaris retail district, from the ground up. With Mike’s background in engineering and his business partner’s skill in architecture, they did a lot of the work themselves. Average Joe’s became an Ohio Lottery retailer in 2008, soon after Keno started in Ohio.

Over the years, the business has grown to six locations around Columbus, with the latest opening in the fall of 2015. Average Joe’s employs more than 100.

Who are his Keno experts?While all his front line staff knows Ohio Lottery games, and especially Keno, his bartenders serve as Average Joe’s subject matter experts on all things Keno.

How has Keno grown?As an early adopter of Keno, there was high demand to teach the game to patrons. As Keno grew, so did his business. Today, he says it’s unusual that a bar doesn’t have Keno.

“It’s everywhere and people expect it,” he says.

How can Lottery sales be improved?He’d like customers to know that he sells all Ohio Lottery games outside of instants. That’s something he’d like to see communicated more widely and on more levels. He’s eager to take advantage of Keno and other Ohio Lottery game promotions and would like to know about upcoming opportunities a month ahead of launch. He’s ready to publicize the next Lottery promotion with other business activity on his in-venue TVs and on social media.

What’s next?With two kids in high school, he knows he is in the bar business for the long term. He’d like to open a new concept bar/tavern in a market outside of Columbus.

7

Mike says, to run a good operation, it all comes down to “service and attitude.”

What he’s noticed about his customers.A lot of people can’t sit still so they love trying (Lottery) games,” he says. His customers like giveaways and appreciate perks for play.

“They like the idea of getting something for free,” he says.

How does he help his Keno players?Mike tells his customers, and especially his loyal Keno players, about MyLotto Rewards® whenever he has a chance. He’ll show them how to download the Ohio Lottery app so they can start being rewarded for play.

Photos courtesy of Randy Daugherty, Region 5.

Blaine, a bartender at Average Joe’s.

Ready to load paper into your MP? Do this first. Remove the paper and adhesive off the end of the roll, removing one whole turn of the roll. Then cut the paper straight across, discarding the excess.

Why remove the end of the roll? Discarding the end of the roll removes the adhesive on the paper, which can damage the machine gears.

Start the loading processPlace the paper roll on the spindle. Make sure the paper roll comes in contact with the spindle base. This activates the sensor.

The paper roll should feed from the bottom up as shown. Pull the paper back, up and over the roller and metal plate. Open the green bar on the top of the paper mechanism by pushing it up and back. Once the green bar is lifted, thread the paper underneath the green bar. The paper should be flat on both sides. Once you can see the paper coming through, press down evenly on the green bar so both corners of the bar click closed.

The printer should now feed, cut and eject a piece of paper about four inches long. The paper is now properly loaded. If the paper does not feed, cut and eject, please reload the paper. Both the status and power lights on the side of the paper mechanism will be solid if the paper has loaded properly. Note: when feeding paper under the green bar, make sure the paper does not go past the guide that will feed it through the front of the printing mechanism.

Paper maintenance, including proper loading and unloading of paper and paper jams, is the top reason retailers call the Ohio Lottery’s technical call center.

Taking Care of Business:Loading printer paper in the MP vending machine

9

Recharging Countdown Games Have customers who watch the odds? Have them take another look at EZPLAY® Countdown games. All Countdown games will be counting down faster starting Nov. 27.

How’s that? On that date, Countdown game retailers will be placed in one of 17 new groups.

NEW Have an MP vending machine?Check out the MP screen for the “temperature” on the number of tickets available in the current round of play for your favorite Countdown game.

These Countdown game thermometers show how many tickets remain for $1 Gems, $2 Three of a Kind and $5 1, 2, 3 Cash in your group pool. Once the jackpot’s hit, the game resets for another full round of play.

Each round starts like this:

$1 GemsPool size: 500 ticketsTop prize: $100

$2 Three of a KindPool size: 1,500 ticketsTop prize: $500

$5 - 1, 2, 3 CashPool size: 2,500 ticketsTop prize: $1,500

Use your mobile phone to help you play Countdown games?If you have a favorite group set on your mobile app, we’ll ask you to reset your favorites when the new groups go in play Nov. 27.

SELLING POINT

As the number of

tickets available in each

Countdown game goes

down, the odds of winning

the top prize goes up.

New screen goes live Dec. 4

Big Winners!May-September 2016KENO winners of $5,000 and up at Ohio’s bars, restaurants, taverns and clubs

Kenotes ! Fall/Winter 2016

5/4/16 $5,505 FREDERICK HAYES, DAYTON BARGOS GRILL & TAP, DAYTON5/5/16 $10,004 HELGA WALKER, ZANESVILLE THE BARN, ZANESVILLE5/10/16 $5,000 TORIONNA JETT, HAMILTON ALIBI’S, HAMILTON5/13/16 $11,000 MARTIN HARRISON, MAYFIELD

HTSSCALPER’S BAR & GRILLE, LYNDHURST

5/13/16 $5,017 JEFF PEACO, WORTHINGTON DONERICK’S, COLUMBUS5/21/16 $6,150 LARRY MORALES, COLUMBUS ROOSTERS 161, COLUMBUS5/28/16 $8,001 DAVID OGBORN, SHELBY SHELBY MOOSE LODGE #422,

SHELBY5/29/16 $10,250 WILLIAM BYLER, MIDDLEFIELD MIDDLEFIELD TAVERN,

MIDDLEFIELD6/2/16 $10,070 ROBIN BUCKELS, PAINESVILLE TOTH’S PLACE, MENTOR6/3/16 $10,002 CHARLES DEITSCHEL, FAIRFIELD JAX TAVERN, CINCINNATI6/4/16 $10,024 ERIC BLINZLEY, HUBBARD BELLERIA PIZZA, HUBBARD6/5/16 $8,004 RONALD WEBSTER, AKRON SANDBAR, AKRON6/6/16 $11,004 MARK COUCH, CINCINNATI;

CHRISTINE COLDWELL, COVINGTON, KY

JD’S HONKY TONK & EMPORIUM, CINCINNATI

6/8/16 $8,200 RICHARD SEBETTO JR, CLYDE AVERAGE JOE’S PUB & GRILL, COLUMBUS

6/14/16 $8,011 PAUL HUESMAN, CINCINNATI POOR MICHAELS, CINCINNATI6/16/16 $20,000 MATTHEW BROWN, WALBRIDGE FRICKER’S #103, PERRYSBURG6/20/16 $16,008 ANTHONY LAVIN, ORWELL MCGINTY’S IRISH PUB, ROME6/24/16 $8,200 KATHLEEN VERDREAM, BERLIN

CTRTHE PHOENIX FIRE GRILL AND BAR, CANFIELD

6/27/16 $22,022 DANNY DUNCH, WHITEHALL TAILGATER’S SPORTS BAR & GRILL, COLUMBUS

6/28/16 $10,440 BRIAN BETH, HINSDALE FRICKER’S, FREMONT6/30/16 $32,800 JAMES GAMBLE, DOYLESTOWN RIPPERS ROCK HOUSE, AKRON7/1/16 $5,500 LANA LANGE, BONITA SPRINGS,

FLDOOGAN’S OF AURORA, AURORA

7/1/16 $10,000 ELIZABETH BROWN, COLUMBUS LINCOLN TAVERN, COLUMBUS7/1/16 $5,020 KARL WHITE, CINCINNATI LAKE WAYNOKA LOUNGE,

SARDINIA7/2/16 $10,000 STEVE MORRIS, LANCASTER MAIN EVENT, LANCASTER7/5/16 $10,250 GERALD LUBICH, STRONGVILLE PADDY WAGON, STRONGVILLE7/6/16 $6,150 WILLIAM KING, BELLEFONTAINE DESPERADOS, HUNTSVILLE7/10/16 $5,007 NICOLE FROST, SALEM QUAKER VILLAGE,

SALEM

Christina from Back Draft Bar & Grill,

North Olmsted. KENO Million Dollar Club, 2016.

11

Rude Dog Bar & Grill, Columbus. Jason Lusk, owner.KENO Million Dollar Club, 2016.

Heidi, manager, Crown Sports Lounge, London. KENO Million Dollar Club, 2016.

7/13/16 $5,000 CHRIS BOYD, SYLVANIA FRICKER’S #104, SYLVANIA7/14/16 $5,000 JEFFRY DAVIS, CINCINNATI COBBLESTONE TAVERN,

FAIRFIELD7/20/16 $6,036 ANDREA PUTRINO,

STRONGSVILLEDAPPER DAN’S, STRONGSVILLE

7/23/16 $5,000 WILLIAM MARCY, SYLVANIA FROGTOWN JOHNNIE’S, TOLEDO

7/23/16 $5,000 THOMAS STEWART SR., WARREN ITAM POST 29, WARREN7/26/16 $5,000 JEFFREY DAVIS, COLUMBUS COACHES BAR & GRILL,

COLUMBUS7/29/16 $6,006 THOMAS CHARLES, CUYAHOGA

FALLSLA MEXICANA CANTINA & GRILL, TALLMADGE

7/30/16 $20,500 MARIA DEBERRELLEZA ACOSTA, COLUMBUS

MASSEY’S PIZZA, CANAL WIINCHESTER

8/2/16 $5,500 GEORGE GLUS, AKRON PUB 21, INDEPENDENCE8/3/16 $8,044 LISA DIMATTIO, NEWBURY ROMAN’S FOUR RESTAURANT

AND LOUNGE, MADISON 8/9/16 $5,000 DANA RUTTER, SPRINGFIELD FRICKER’S #120, SPRINGFIELD8/12/16 $20,500 JOSEPH DISKIN, AUSTIN, TX BRUCKENS OF FT LORAMIE8/24/16 $8,004 REBECCA THOMAS, DUBLIN CHUBBY’S, COLUMBUS8/31/16 $5,500 KATHRYN WILLIAMS, CAMPBELL PATSY’S BAR & GRILLE,

CAMPBELL8/31/16 $11,002 RICHARD WHALEY, CONROE, TX RICK’S TAVERN & GRILLE,

FAIRFIELD9/4/16 $10,000 RONIAL GROVES, TOLEDO SHAWN’S IRISH TAVERN,

TOLEDO9/10/16 $5,000 RICHARD GALLAGHER, ELYRIA STUBBY’S PUB & GRUB, ELYRIA9/13/16 $10,000 ROBERT BEACH, HINCKLEY FOSTER’S TAVERN OF

HINCKLEY9/15/16 $5,000 KENNETH LERCH, HILLSBORO FRATERNAL ORDER OF EAGLES

#1161, HILLSBORO9/17/16 $10,010 MARK GIBSON, TUSCOLA J’S CORNER CAFE BAR & GRILL,

WASHINGTON COURT HOUSE9/17/16 $14,400 JAMES ORR III, FINDLAY FERN CAFÉ, FINDLAY9/19/16 $10,002 KRISTEN LAWSON, HILLIARD LEAP N LIZARD, HILLARD9/24/16 $10,030 SARAH SCHAEPER, CINCINNATI KENNY’S SPORTS BAR,

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