The next step forwardAnnual Report 2010

• Driven by Innovation• Results that really matter• Three tracks of development• Financial Statements 2010• Completion TMF• The next step forward• Team 2011

Because you need it

Aqua for All

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T (070) 35 19 725

E info@aquaforall.nl

W www.aquaforall.nl

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Annual report 2010

September 2010: Stakeholders Meeting

The Water Museum in Arnhem was the venue for a stimulating discussion about the opportunities in water and sanitation for the Base of the Pyramid. Myrtille Danse, of the BoP Innovation Center, opened the meeting with a presentation on investment in the BoP. Participants then divided into seven workshops and brainstormed over various aspects of the market for the BoP, such as funding, the role of water boards, moving from pilot projects to mainstream solutions (scaling up); and the most useful structure for water operator partnerships. Ad van Wijk, former director of E-concern and part-time professor of sustainable energy, closed the meeting with a presentation about his experiences bringing energy solutions to the BoP. Interestingly, much of what he shared was highly relevant to providing water to the BoP.

Aqua for All is determined to work effectively for our target group – the world’s poorest people in developing countries. 2010 was a year of significant progress in this direction. We closed approximately € 5 million in contracts for innova-tive and effective water and sanitation projects with our partners in the water sector. It was also a year of challenge and reflection, calling for a new course of action and ap-proach in order to meet new subsidy requirements from the Directorate-General for International Cooperation (DGIS). The productive facility for Public Private Partnerships (PPPs) available to Aqua for All from DGIS over the last six years was temporarily suspended. A new approach to realizing our mission had to be developed. Innovation drives Aqua for All forward.

EvaluationIn 2010, DGIS commissioned an external evaluation team to assess the existing approach and results achieved by Aqua for All in recent years. The results were encouraging. The evaluation team formulated positive conclusions about our effectiveness, efficiency and impact of Aqua for All, and made sensible recommendations to apply going forward. The overriding message was to keep going! Aqua for All engaged in extensive discussions with its stakeholders to generate new funding opportunities and a new model for working with DGIS in order to continue delivering results for the water development aid sector and create a road map for the next steps forward.

Three development tracksThe three tracks along which Aqua for All has been working over the last several years have matured into the backbone of our approach to water development aid.• AT for the BoP (Appropriate Technology for the Base

of the Pyramid). From the beginning, we have used a business-like approach to enable the world’s poorest peo-ple to have access to clean water and adequate sanita-tion. We have seen that commercial principles work most effectively. Success with this ‘business-like’ approach has stimulated Aqua for All to apply the same commercial principles across all three of our development themes.

• Recharge, Retention and Reuse (3R): Water conservation and rainwater utilization technology from our Dutch and international partners grew into an ambitious 3R program over the course of 2010.

• New sanitation: the recycling of nutrients and the gen-eration of energy from human waste are central elements of this development track. The ‘Safi Sana’ concept and demonstration program on wastewater management with UNEP (United Nations Environmental Program) has given sanitation a new and promising face.

Capacity Building: We believe that capacity building, in-vesting in local people to transfer new skills and knowledge about water and sanitation, is critical to achieving sustain-able progress toward poverty reduction. For this reason, Aqua for All strongly encourages capacity building be incor-porated as a visible aspect of all development spending we construct with our partners.

More information on the three development tracks is avail-able on our website: www.aquaforall.nl

Innovation brings results

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The Rotary Clubs were elected Outstanding Volunteer Group of the Year 2010

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Public Private Partnerships in the Water Sector2010 was a year of productive cooperation within the Dutch water sector. Many of the long-term projects described in earlier Aqua for All Annual Reports continued to perform well.• Vitens Evides International (VEI) continued to provide

decentralized water kiosks, public taps and sanitation solutions in Vietnam, Ghana, Mongolia, Malawi and Mozambique, through its fund Water for Life.

• Water Company Groningen extended its support to the production of ceramic Tulip Household Filters by the firm Basic Water Needs for households in East Africa and India.

• The program of water company PWN in Rwanda and its partner Aqua Virunga continued in 2010.

• For the fourth year running, water company WML contin-ued to support AMREF’s program for the Masai in Kenya.

• Several Dutch Regional water authorities including (Groot Salland, De Dommel, Stichtse Rijnlanden, Rijnland and Rijn & IJssel) offered technical and advisory support to South Africa and Nicaragua.

• The Delfland Regional Water Authority offered valuable assistance to the RAIN program to help design a special toolkit to identify potential water sources.

• Through Aqua for All, Regional water authority Velt &

Vecht, offered valuable support to an AMREF project in southeast Tanzania.

• Aqua for All strengthened the urban water management program from water authority Schieland & Krimpener-waard and Witteveen + Bos; by enabling them to support a water and sanitation plan for the Banger Polder in Indonesia.

• The marketing study “Access to safe water for the BoP” was initiated in 2010 with support from VEI, PWN, Water Company Groningen and Norit.

• Hatenboer-Water performed follow-up to the ‘Drinking with the Wind’ program in Indonesia.

• Consulting firms and specialized knowledge institutions were also visible in the PPP arena. The multi-year re-search program involving the development of ceramic pot filters in cooperation with Dutch water laboratories, and research into effective disinfection methods for small-scale decentralized sanitation and domestic use are two impressive examples of excellent partnerships. Furthermore, KWR completed its two year support of the 3R program by creating a useful toolbox for partners in the South, through which it is possible to calculate how much water is stored in a sand dam.

The results are clear: 2010 was a productive year for public-private partnerships.

Example of an extraordinary PPP Program Since 2005, Aqua for All has partnered suc-cessfully with UNICEF and Wavin to develop and implement water and sanitation projects in Mali, Nepal and Papua New Guinea. After five successful years, this partnership is now searching for new ways to continue with this highly beneficial program. Wavin contributed € 200,000 per year in addition to valuable knowledge in the field. After five years this PPP has exceeded the amount of € 2 million for program support.

More information is available at www.providingessentailsforchildren.comProject Chamavita in Tanzania. Children haul water

from a source in the Usambara Mountains.

Gé Harmsen from Wavin in Papua New Guinea

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Results that really matter!Facilities Number of people reached in 2010

Drink waterFacilities within the MDG criteria 159.492 65%Facilities outside the MDG criteria 34.665 14%Facilities for school children 50.831 21% 244.988

SanitationPrivate facilities 39.803 45%Facilities for school children 35.249 40%Public facilities & prototypes 13.507 15% 88.559

Water management 5.086

Two new Smart Solution books Aqua for All was closely involved in the release of two new Smart Solutions booklets. An initiative of the Netherlands Water Partnership (NWP) NGO platform, this series now consists of six thematic books, available by order at www.kitpublishers.nl. Last spring, Smart Solutions for Disinfection was released, the result of two years of research by the disinfection work group and two international students. The booklet provides various solutions for disinfection, which partner organization Akvo further developed into an online solution guide. Witteveen + Bos and BètaScope gave significant support to the initiative. The planned launch of the booklet at the IWA conference in Girona, Spain was literally overshadowed by a cloud of ash from Iceland. On Global Hand Washing Day (October 15), the second new book, Smart Hygiene Solutions was presented, which was enthusiastically promoted by Unilever and others. Proper hygiene is the most cost-effective way to fight diarrhea. The booklet describes in a simple and accessible way, the most important methods and tools for sanitation in developing countries.

School hygiene and sanitation in Southern Mozambique

Facts and figures 2010• The Aqua for All contract with DGIS, called the Millennium

Accord 2009-2010 is on track, having reached 750,000 people with clean drinking water, of which 57% com-plies with WHO/UNICEF formal criteria for MDG 7. This excludes our work in the important water and sanitation services reaching school children (25%). Aqua for All is committed to the goal of reaching 804,000 people with proper water and sanitation solutions by 2010. In 2011 the final portion of the contract will be spent.

• More than 60% of all private income at Aqua for All comes from the commercial water sector and its affili-ated stakeholders, whereas about 25% is sourced from specific initiatives such as the fundraising and awareness campaign Walking For Water. The remaining 15% is gener-ated in cooperation with other recruited in cooperation with non-governmental organizations (NGOs).

In 2010 more than half of the projects were substantiallydedicated to sanitation improvements in developing countries.• Over 30% of project budgets have been spent on capac-

ity building and education. Nearly all of our projects incorporate capacity building as an integral portion of project deliverables.

• Through Aqua for All over 7,800 hours of voluntary expert capacity has been deployed this year. To small projects we have delivered many hours of advisory services.

• Over the course of the year a selection of consultants evaluated 45 major projects for feasibility, technical and social suitability, project effectiveness and financial sustainability. Areas for improvement were identified and agreed. A number of projects were stopped due to falling short of specific quality criteria, whereas others met the quality criteria but could not continue because of limited possibilities of Aqua for All subsidies.

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Staff changes at Aqua for AllAqua for All as a whole experienced a year of transition. A number of our team, including Elise Brandwijk, Mark Rietveld and Agnes Delvaux left the organization in search of new challenges. External consultant Maarten Kuijpers temporarily assumed the Kiosk activities of Elise, and the other vacancies will be filled over the course of 2011. After eight much appreciated years in the KWR building in Nieuwegein, Aqua for All made a deliberate strategic move

of office in July to The Hague. We are now well situated in the charming building of the Association of Regional Water Authorities, surrounded by various stakeholder organiza-tions including government agencies, business and other development sector participants with whom we frequently engage. This relocation has enabled us to work more ef-fectively.

March 2010: Walking for Water

Walking for Water, Aqua for All’s successful fundraising and awareness campaign had its best year ever! Over 18,000 Dutch children aged 10-13 learned about global water issues and were sponsored by friends and family to walk 6 kilometers with 6 liters of water in a backpack. The children raised € 660,000, which Aqua for All doubled to a total of € 1.2 million. These funds will enable 110,000 people in developing countries to have access to safe water and/or improved sanitation, a tremendous, life changing result! In 2011, partner organization Akvo, in consultation with Aqua for All, will take the campaign outside of the Netherlands for the first time. Already in 2011, during the week of UN World Water Day on March 22nd, there were more than 1000 children on the move in Scot-land, England, Malta and South Africa. It’s a good start toward growing the campaign into a global initiative!

Thanks Wim!Since Aqua for All was founded Wim van Gelder served as our Chairman of the Board with unrelenting dedication for eight years, for which our organization will always remain grateful. His methods of governance – listening, challenging, and results-focused, provided Aqua for

All with excellent stewardship for building Aqua for All from the ground up. Modest, amiable, reliable and wise, Wim operated mainly behind the scenes. As he leaves his chair-manship, we asked Wim a couple of questions:

Wim, during your eight year tenure as our Chairman, you oversaw a period of tremendous growth. What were the highlights for you? “The Walking for Water Campaign grew well beyond my wildest expectations, to become a major campaign with significant impact. When we are able to show our children how well our water and sanitation serv-ices operate in the Netherlands, how poorly many millions of people in developing countries have it, and show them that they can help - then we’ve really achieved something.” The annual UN World Water Congress has become a major event, but particularly a highlight was the jubilee celebra-tion of 5 years Aqua for All in 2007. It was a year to cel-ebrate achievement; Aqua for All was on the map, the Safi Sana Concept was launched and took off from there.

How do you see the future of Aqua for All? Do you have any advice? Cherish the partnership brokering role, con-necting parties and forging meaningful collaboration. Search for synergies. It’s good for the Dutch water sector and good for the world’s poor.”

Welcome Annemarie!As Wim van Gelder handed the Board Chairmanship over to Annemarie Moons, Dike Warden of regional water authority Vallei & Eem, we asked her the following questions:

Annemarie, what are your motivations to become our new chairperson at Aqua for All? “I love pragmatic idealists. Aqua for All is much more than a networker or partnership broker, they realize results as well. They have stimulated and challenged the public water sector in a very useful, productive way.

Despite its successful track record, Aqua for All is now searching for new funding. How do you see the financial future? “I have confidence in our new business plan for the coming years, although it’s definitely an exciting period of change. I’m looking forward to engaging with DGIS regard-ing how we can achieve multiple year efficiencies with our PPP facilities.

How do you see your role? “I see a clear role for Aqua for All in the development of the Water Vision 2020 as envis-aged by the water sector. However, Aqua for All will have to connect to other parties to become stronger and more agile. I’m up for that challenge!”

Children from public elementary school Bijlmer 3 proudly present the campaign results!

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The WRR (Scientific Council for Government Policy) report released in 2010 delivered the following advice: less preten-tion, more ambition. Development aid that really makes a difference. The WRR sees economic development as the most effective means to reduce poverty. Aqua for All fully supports this perspective. It’s through business develop-ment that we can work most effectively to help more people have sustainable access to safe drinking water and adequate sanitation. The activities of our development track AT for the BoP are structured to develop Appropriate Technology in a business wise manner to stimulate local economic growth while meeting these basic needs.

Marketing Study on Access to safe water for the BoP Due to Aqua for All and its partners 300in6, SDC and Con-nect International, we’ve been able to conduct an insightful marketing study to identify opportunities for the poorest at the base of the pyramid to have sustainable access to safe drinking water and sanitation. The results of this study were recently published.

This study became the basis for a subsequent research to identify appropriate business models for the BoP market. We involved with the international marketing research consultancy Hystra, a French company specialized in com-bining commercial and socially-oriented consultancy. Their research focused specifically on financially viable means of providing access to safe water for the BoP and the scaling up of successful solutions. Aqua for All contributed sector knowledge to the study, along with several Dutch, English and French companies. The research identified several very successful approaches to serve this market, as well as the recurring obstacles that tend to appear in these types of programs. The Dutch contribution in this study was undertaken with the BoP Innovation Center and our partners in 300in6. Dutch firms involved are three water companies: Vitens-Evides International (VEI), PWN, Water Company Groningen and technology provider Norit. At the end of 2010, Aqua for All received a grant from Partners for Water for this program. The final report will be released in mid-2011.

AT for the BoP

March 2010: World Water Congress, Amsterdam

Waternet Amsterdam hosted a busy, well-attended afternoon and evening congress promoting cooperation between the development and business sectors. Innovative ideas arose in multitudes. The theme of the evening, ‘WASH: Business or Charity?’ resonated well with the interests and creativity of young professionals and students in attendance. Companies like Shell, Unilever, Friesland Campina, Rabobank, Landustrie and Partnering for Prosperity were actively involved in the program. Aqua for All, involved for the fourth time as an event organizer together with NWP and UNICEF, staged a ‘battle of concepts’, a competitive brainstorm which resulted in a surprising harvest of 64 marketing ideas for BoP business opportunities. The winner was a plug-in sanitation product that is now under development with a cardboard manufacturer!

Aqua for All Development Tracks: • AT for the BoP• Recharge, Retention and Reuse• New sanitation

Development of appropriate technology for the so called Base of the Pyramid

Photos (from top to bottom): Hadassah de Boer interviews Joppe Cramwinckel of Shell; enthusiastic workshop participants; Director Sjef Ernes awards the prize to the winning Plug-in team.

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300in6 In six years time, provide 300 million people with access to better drinking water, through small-scale water treat-ment systems. This is the objective of 300in6. Aqua for All is an active participant and supporter of 300in6. In 2010 the Safe Water for the Base of the Pyramid brochure was released, focused on promoting a rapid expansion of decentralized wastewater treatment and innovative forms of water distribution. The brochure also stimulates the use of household appliances to provide safe water for consumption. Aqua for All has long been a proponent of the successful Tulip filter, an affordable water filter costing about $10, now in use on several continents. During the earthquake disaster in Haiti in 2010, Tulip filters proved to be extremely useful, although they were not specifically designed for disaster situations. In October 2010, Water Basic Needs opened a new production plant in India able to produce 40,000 Tulip filters per month.In terms of local water distribution solutions, the public service water sales from Safi Sana blocks are gaining interest, as is the kiosk model of VEI. Compact purification techniques, such as those used in the Perfector versions, the Najade unit or several reverse osmosis applications, have proven to be suitable safe water solutions for very poor villages and semi-urban areas.

Innovative is definitely the best descriptive for Drinking With The Wind, a technical design developed by Hatenboer-Water in cooperation with the Technical University of Delft. The installation combines windmills with solar panels and a desalina-tion pump. Using both solar and wind energy to desalinate water, one unit can supply water for 2.300 people. By using natural elements – sun, wind and sea water –, it becomes possible to bring safe drinking water and electricity to places that were previously very difficult to assist. The first model has been implemented on the island of Semau in In-donesia. Seawater has become drinking water. It’s no longer necessary to haul water by boat from the mainland. The combination of windmills and desalination pumps, used in a parallel program of TU Delft and the Daryeel Founda-tion in Somaliland, won the TEDxAward in November 2010, a great boost for this technology! More information on www.drinkingwiththewind.nl

In 2007, Hatenboer started providing desalinated (fil-tered) groundwater to urban suburbs of Mombasa in Kenya through the use of reverse osmosis-based water purifica-tion techniques. Due to the success of this process, the purification plant has been extended three times.

Kibera, an anonymous life

During the World Water Congress in Amsterdam, the book Kibera, an Anonymous Life was presented. Young Christopher tells an impressive story about life as a resident of Kibera, one of the largest slums in the world, on the outskirts of Nairobi. He shares grim truths about the perilous state of water and sanitation there, but this time without numbers, objectives, suc-cesses or failures. The photos and text describe daily life in the slums, about food, waste, mud, hauling water, living without a toilet, working overtime, and living on hope and in despair. With the sale of the book, Christopher wants to pay for his education. Aqua for All, Peepoople and Simavi sponsored the printing of the booklet.

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Aqua for All holds the secretariat of a small consortium undertaking feasibility studies of (temporary) freshwater storage in the ground to avert salt intrusion. Such solutions will become increasingly important as rising sea levels due to climate change are expected to diminish freshwater resources.

Aqua for All was pleased to receive a grant from Partners for Water to research infiltration of groundwater in coastal areas, together with the 3R-collective (Acacia, MetaMeta, RAIN and IGRAC). The freshwater buffer technology is not yet much applied, but provides a good local solution as water demand increases and rising sea levels become a greater threat. It is not about large-scale dune infiltrations, but rather uses techniques calling for small investments, which can be replicated as scaling upward becomes neces-sary. The project began with research in coastal areas of Mozambique, Kenya, Bangladesh and India (Tamil Nadu). For each area, a fitness card is developed using different approaches based on local requirements, the absence of inexpensive alternatives as well as the applicability of vari-ous 3R techniques.

This project is an example of how the 3R Initiative pro-motes rainwater capture and storage. Aqua for All and other project partners work together to promote these techniques in other countries. One example is a project of the NGO “Woord & Daad” in Burkina Faso, where infiltration dams replenish the groundwater sources. It is not only a technical solution, it is also social learning process, because it is often necessary to overcome resistance from the local population, who become concerned as they see the water disappear into the soil instead of being put directly to use.

Recharge, Retention and Reuse (3R)

28 May: ‘Kiosk’ Day

On May 28th Impulsis, Akvo and Aqua for All organ-ized a second water and sanitation awareness day for small private organizations. Drinking water quality and hygiene were emphasized, coinciding with the launch of two new Smart Solution booklets. Jan Heeger, consultant for UNICEF in Africa, opened the gathering, which turned out to be an eye-opener for many participants, as various pragmatic tips were suggested.

Fresh Water Conservation & Rainwater harvesting

Nicaragua – La LibertadIn 2005, Aqua for All joined the successful project run by the two Regional water Authorities De Dommel and Stichtse Rijnlanden, the purpose of which is to improve the water quality of the river from which a portion of the city of Matagalpa, Nicaragua draws its drinking water. The main issue to resolve is the purification of waste water from upstream coffee plantations. Since 2009, the Regional Water Authority Rhine and IJssel and the Dutch City of Doetinchem undertook a similar project near the town of La Libertad, resolving water pollution issues stemming

from gold processing and arsenic present in municipal wastewater. In the preliminary phase, the problems were studied and mapped. Water Company Vitens offered sup-port to the management of the local water board, and arsenic filters were implemented. Wastewater is now first purified before it flows into the river. The success of this initiative sparked great interest from other nearby cities in replicating the approach, and the river is once again suitable for drink water. Aqua for All contributed € 24,500 to this initiative.

Aqua for All Development Tracks: • AT for the BoP• Recharge, Retention and Reuse• New sanitation

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Field visit to TanzaniaTogether with the Regional Water Authority Velt & Vecht, and AMREF, Mark Rietveld of Aqua for All made a journey to the small town of Mtwara in the far reaches of south-eastern Tanzania. The purpose of the visit was to explore the possibilities of offering technical support for accessing safe drinking water and providing adequate sanitation to local inhabitants. This AMREF project aims for access to water deep underground. With the available information, the water authority could conduct a useful analysis of the locations where sufficient groundwater might be available. In many cases, however, abstraction of groundwater is not the best solution because there is insufficient or brackish groundwater, or because extraction from so deep under-ground proves to be too expensive. In those instances, rainwater capture or sand dams with which rainwater can be retained become more attractive alternatives.

The Mtwara project is also focused on improving local sanitation conditions. Raising awareness about hygiene and building latrines for households are key activities. In terms of local economic development, small scale enterprises are set up to produce latrine components, such as the required cement slabs with footrests. In this way, business capac-ity is used to continue building latrines after the project is completed. Thanks to this field visit, the expertise of the visiting water authority participants could be transferred to local people to really build up local knowledge that will remain in place. Staff at the local water board in Mtwara appreciated the technical assistance, which was seen as the beginning of a constructive and fruitful cooperation over the coming years.

February 2010: visit and capacity building in Tanzania

In February, staff members Elise Brandwijk and Dick Bouman made a working visit to several projects in Tanzania. Such visits are a useful combination of getting ac-quainted with local project implementation teams and field workers, for measuring progress, conducting inspections, exchanging ideas, providing training and finding solutions for any problems that may have arisen. In some cases, the reality on site differs significantly from what was presented on paper. For example, particular projects around the town of Same required a lot of additional attention. On occa-sion, site visits result in the conclusion that objectives of water delivery have been met and the work is done. In November 2010, there was another visit to Tanzania by a training group for geophysical exploration from the Pangani Water board, supported by Aqua for All and PWN expert Harry Rolf.

April 2010: Expert meeting

Over thirty experts from the Aqua for All network came together in Utrecht to share experiences. Peter Hiemstra of the Disinfection Work Group gave a presentation on the new Smart Solutions booklet. Bas Heijman told about the activities of the Ceramic Pot filter Group. Through both presentations it became clear that experts from the Dutch water sector are able to make significant contributions toward addressing water and sanitation issues in developing countries.Water experts mean a great deal to private initiatives as well, according to Elbrich Spijksma, Expert Coordinator of Aqua for All. There is much enthusiasm for the experts to share knowledge and expertise on water and sanitation. Aqua for All noted that while it is not always easy to put supply and demand together, thanks to the internet, it is easier than before.

Latrine under construction

Brabant Water expert Jos van de Graaf visits his colleagues on Pemba.

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New sanitation is focused on the recycling of nutrients and the generation of energy from human waste. It’s a market-oriented approach which Aqua for All wholeheartedly supports, alongside our projects that are directed toward sanitation infrastructure and improvement.

New sanitationRecycling of nutrients and energy

Safi Sana in Ghana is an initiative that is partly non-profit and partly income generating. Public water kiosks com-bined with toilet facilities are built for use by slum resi-dents for a small fee, which covers the service costs of the drinking water and sanitation facilities, made available from these public service points. This concept is used in many places in Africa, but has many problems in administration, management and coverage of initial investments. Aqua for All sees this as a reason to devote attention to improving the management concept (franchise formula).There is an economic incentive for exploring and stimulat-ing the reuse of excreta and urine, in order to boost the provision of the sanitation facilities. The expansion of this

sanitation concept was made possible through funding from Aqua for All in its five year anniversary project in 2007. Urine is rich in nutrients with commercial value, and human excreta can be used to produce biogas and compost. The development of a market for fertilizers and energy from waste and sanitation products is essential. It can provide a much needed stimulus to local economies while also pro-moting processes that improve sanitation conditions. Still, organic fertilizers sourced from excreta have to compete with commercial produced chemical fertilizer, often heavily subsidized by governments. In developing this market, it is furthermore necessary to overcome social prejudices about odor, evil spirits, and pathogens.Thanks to a grant at the end of 2010 from Partners for Water, the Safi Sana concept has received an extra boost to continue research in this promising development track. The exploration of methods for treating excreta, sludge and organic waste into fertilizer and biogas for agricultural and domestic use is formulated together with business partners.The same applies to stimulating market demand for these products. Thanks to the parallel TPP program (promotional cooperation between government, private sector and NGOs) funding has been obtained from the African Develop-ment Bank for implementing the concept in Safi Sana in Accra and growing the market for new sanitation products.

Ghana - Safi Sana: market development for biogas & organic fertilizer from excreta

In Nepal, Aqua for All provided financial support to UNICEF for a large drinking water and sanitation project target-ing disadvantaged regions of the country. We were able to double the funds donated by Wavin, Foundation 2015 and two private sources. The Foundation 2015 is funded by the municipality of Hardenberg from its shareholders dividend they get from the water company Vitens. The UNICEF project in Nepal is innovative in the sense that it engages the promotional power of schools and media to stimulate improved hygiene. This social marketing approach is often referred to as School Led Total Sanitation. What children

learn at school, they then share at home, creating a high level of awareness (marketing reach). The goal of this pro-gram is to completely eradicate the habit of open defeca-tion. With an amount of € 655,000 spent over three years, UNICEF will provide 34,000 people with drinking water and 65,000 people with access to adequate sanitation. The lat-ter figure may well be exceeded, as many villages are more than half way there to meeting their targets. Investment in the construction of latrines for public use is mostly done by the beneficiaries themselves.

Nepal - Regions left behind

Biogas fertilizer under construction at Accra, Ghana

Aqua for All Development Tracks: • AT for the BoP• Recharge, Retention and Reuse• New sanitation

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In 2005, Aqua for All received a request from Catholic group MOV in Eindhoven to help improve the water and sanitation facilities of the Catholic and Muslim girls schools in the village of Merti, Kenya. We saw this as a wonderful way of building peace and simultaneously paying tribute to the deceased anchorman of this NGO Fons Hoeberichts. This small, simple program however took a long breath and patience. The tenacity and tolerance demonstrated by all of the project partners, including MOV and Cordaid was impressive. It wasn’t easy. Aqua for All first enabled an advisory mission, followed by the involvement of a Kenyan mediator to resolve political squabbles and conflicting

interests. Another advisory mission followed, including new, highly motivated partners. In May 2010, the project was completed, and both schools were given access to well water and improved sanitation. The number of girls impacted is currently limited to 247, but with these improved facilities now available, we expect more girls to start attending school, an excel-lent result. Persistence pays off.

Kenya – Merti School Project

The delta of Bangladesh is plagued by annual flooding. The residents are accustomed to this situation, but due to climate change the influx of water has become more extreme in recent years. This Cordaid project provides sanitary facilities in schools, built on high stilts, so that flood water flows underneath, and are not contaminated. This solution is not only interesting for schools but for

households as well. The facilities at schools provide an example for the construction of latrines in houses in near-by villages. With a budget of € 300,000, about 30,000 schoolchildren are reached. It is expected that over 70,000 villagers will copy this technique and build latrines on stilts themselves.

Bangladesh - Flood Safe Facilities

Over the last two years, Tear has been one of the largest project beneficiaries supported by Aqua for All. Tear’s projects in Uganda and Ethiopia are impressive examples of good practices with regard to project monitoring, account-ability and transparency. In the rural region of Asmara, Ethiopia, providing the targeted 20 liters of water per per-son per day is clearly not feasible. Tear employs techniques that allow a fair distribution of scarce resources for every-one. The same applies for sanitation improvements; people work step-by-step towards adequate toilet facilities: incre-mental improvements in the first instance, followed later by adequate longer term solutions. A budget of € 1.2 million delivers safe drinking water to 45,000 people, while 31,500 people will have access to proper sanitation facilities.

Dutch Water Board Groot Salland has been active in the water catchment activities at the River Incomati in South Africa. Sanitation is a focus area. In a nearby school, sever-al eco-sanitation options were tested. Water-flushed toilets wherein urine and feces are separated did not work due to a shortage of available water. Dry toilets where urine and feces are separated and stored in a jute bag in a ventilated basement give a better result. Reusing grey water and urine for school gardens is a key activity. Nutrient-rich surplus urine is delivered to sugarcane farmers. Jute bags are com-posted for reuse in sugarcane gardens. There are further discussions with a sugar producing plant as to whether the empty bags could be recycled to produce bio-briquettes.

Ethiopia - Kale Heywet water & sanitation program

South Africa: Eco-sanitation

December 2010: Working trip to Kenya

Aqua for All’s Sjef Ernes and Elbrich Spijksma went to Kenya in December to promote the continued development of our New Sanitation program. The United Nations Environmental Program (UNEP) held exploratory talks on possibly extending their four-year cooperation between Aqua for All and WioLab into a new, joint sanitation and waste program. Alongside innovation in waste water management, nutrient recovery continues to be a hot topic. In Nairobi, they visited several sanitation projects of partner organizations such as AMREF and Plan International. Many urban sanitation projects are constrained from increasing in scale due to limited options for the transportation and processing of waste. Cooperation in the field of nutrient recovery offers a welcomed alternative with commer-cial potential and it reduces the waste transportation problem.

Proud owners of a water reserve container

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12 Annual report 201012 Annual report 2010

Financial statementsOverview In financial terms, 2010 was “business as usual” for Aqua for All. Through our networks, we were able to connect € 2.6 million in funding from private groups, companies and institutions to various water and sanitation initiatives. We facilitated the construction of € 3.6 million worth of various Public-Private Partnerships (PPPs) funded by DGIS. Some of this funding is associated with completion of multi-annual agreements under the TMF (Thematic Co-financing) construction, while the majority has been financed by con-tributions from the 2009-2010 Millennium Agreement.

Project expenditure was € 1.5 million less than in 2009, due to the freeze Aqua for All put on new projects after a reduction in MFS (DGIS) funding. After consultation, DGIS decided to extend the use of available funds for another half year, until June 2011, allowing current projects to conclude successfully. At year-end 2010, € 900,000 went into completing projects, and the residual was reserved for office administration, reporting and evaluation.

Office expenses were lower than budgeted, due to savings achieved in national coordination costs for the Walking for Water Campaign, and other small cuts. Further, the reduc-tion in MFS funding led to occasional anticipated cost sav-ings. Overhead, at 13%, was consistent with previous year, and under the 15% target in spite of reduced project-invest-ments. The annual salary of the Director was € 94,677 all inclusive. The members of the board all served gratuitously.

Rounding Thematic Co-Financing (TMF): an evaluationAqua for All was established in 2002 by the Dutch water sector to bring together resources and expertise for devel-opment programs in water and sanitation for the world’s poorest. Initially funded by contributions from the commer-cial water sector, in 2005 Aqua for All’s financial position was strengthened by additional funding from the Dutch Ministry of Foreign Affairs (DGIS), who supported the initia-tives of the water sector under the Thematic Co-Financing (TMF) structure. 2010 was the final year of public funding via TMF, wherein externally raised funds of private/com-mercial parties were doubled, creating financial leverage of an additional 50% for projects.

DGIS and Aqua for All agreed to a periodic review process in order to apply lessons learned to the future. When the research on 2005-2008 period began, Aqua for All was not yet aware that our organization would no longer qualify for the new DGIS development aid scheme, MFS2, covering the five year period from 2011-2015. Nonetheless, the perform-ance evaluation Aqua for all received has been very useful, with positive conclusions and actionable recommendations. We were pleased and motivated by the evaluation team’s findings according to their criteria for effectiveness, ef-ficiency, and above all, impact.

In terms of effectiveness, the evaluation team confirmed that Aqua for All is delivering significantly to the growth in the number of people in developing countries which have access to safe water and adequate sanitation. Drinking water has been made available to roughly 1.2 million people, surpassing our target by 20%! Improved sanitation was provided to around 200,000 people, a lower result than our target of 750,000. Clearly there is much more work to be done.

The evaluation team considers Aqua for All to be an efficient organization, channeling its resources well, and identifying good mechanisms for achieving balance between program expenditure and income. The team also noted that Aqua for All has a results-oriented culture, inspired from the beginning by our implementing partners. Systems and skills for management reporting were cited as an area for improvement, a good reason to extend further support rather than downscaling.

The evaluation team also noted that the wide variety of circumstances in which Aqua for All works with different partners and financiers, often yields wider positive impact than simply direct project results. The added value of Aqua for All is reflected in the initiatives that bring together the stakeholders to promote exchange of relevant and useful sector knowledge. Their final comments on Aqua for All’s overall quality was the following: Good for investors, part-ners and the beneficiaries themselves.

The Final Evaluation Report on Aqua for All (A4A) was released in June, 2010.

Water also gives great pleasure!

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Annual report 2010 13Annual report 2010

Financial Statements 2010

Statement of Income and Expenses

Expenses 2010 2009

Project contributions - former program € 384,321 € 1,229,606 Project contributions - new program € 4,933,227 € 5,433,673 € 5,317,548 € 6,663,279

Overhead expenditureCampaign organization, WvW € 123,156 1) € 165,670

PSAC € 15,536 2) € 1,972

Other overhead expenditureStaff costs € 441,024 € 406,009Consulting expenses € 66,054 € 89,193Agency expenses € 54,727 € 93,553Automation & ISO costs € 20,740 € 52,747Depreciation expense € 6,838 € 4,65Other overhead € 48,995 € 48.969Contingencies € 0 € 0 € 638,378 € 695,236

Total Overhead expenditure € 777,070 € 862,878

About Water expenses € - € 90,079 Bad debts € 76,198 € 25,380

Balance of income and expenses € - € -

Total expenses € 6,170,816 € 7,641,616

Balance sheet

ASSETS 31-12-2010 31-12-2009

Tangible AssetsComputers € 21,524 € 17,997 € 21,524 € 17,997

Accounts ReceivableContributions & donations € - € 88,930Not yet received € 392,188 € 978,430Grants receivable € (169,815) 1) € 359,090 Other Receivables € 19,779 € 26,152Prepaid Expenses € 42,069 € 81,467 € 284,221 € 1,534,069

Current AssetsCash € 2,382,969 € 2,092,108

Total Assets € 2,688,714 € 3,644,174

LIABILITIES 31-12-2010 31-12-2009

Accounts payableDisposable income € 477,303 2) € 477,303Profit 2010 € - € - € 477,303 € 477,303

Current LiabilitiesVacation costs payable € 11,316 € 26,855

Project costs payable € 2,180,891 € 3,093,796 Reserves - other € 19,204 € 46,220 € 2,200,095 € 3,140,016

Total Liabilities € 2,688,714 € 3,644,174

1) The negative figure implies that a higher payment is received or spent in 2010.

2) Aqua for All maintains a general reserve of limited size in case of forced termination from which

costs to be funded. End of 2010 there is approximately € 914,000 on demand by DGIS for completion

programs in 2011. The grant period was extended to June 30, 2011.

All funds have been assigned.

Income 2010 2009

FundraisingSponsorship € 99,180 € 679,921Donations € 59,717 € 15,221Campaign fundraising € 586,304 € 637,592Project applicant fees € 1,832,319 € 2,142,330 € 2,577,520 € 3,475,064

About Water income € 5000 € 72,914

Other income € 3,084 € 33,711

Government grantsTMF subsidy – previous scheme € 456,953 € 1,100,000TMF subsidy – new grant € 3,104,491 € 2,933,542 € 3,561,444 3) € 4,033,542

Financial income € 23,768 € 26,385

Total income € 6,170,816 € 7,641,616

1) In 2010 Aqua for All downsized the Walking for Water Campaign costs through the introduction of

a franchising system.

2) Relates to costs from SAPC 2009 and 2010 costs.

3) Available TMF 2006-2010 € 9,265,000, of which € 456,953 is disposable in 2010

(multi-year commitments); Available Millennium Accord 2009-2010 € 6,900,000, of which is

€ 862,000 disposable at the end of 2010. All resources have been allocated.

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The next step forwardMission statement Aqua for All has incorporated the recommendations of the external evaluation team on behalf of DGIS to review and assess our performance. Their advice has been embed-ded in our mission statement and next steps forward. For example, we will focus our operations on a smaller number of developing countries and toward larger projects. We will prioritize foremost those activities that directly contribute to visible, measurable results. In terms of running our own organization, we will maintain the existing management structure and office procedures.

What’s changing: use of volunteers & small projectsAqua for All is working hard to create a new method for doubling project funding, but it is not yet clear exactly what shape it will take. We acknowledge the disappointment of many of our small private project applicants, which have in the past come to us through Kiosk and Walking for Water. The Campaign Walking for Water continues to grow and deliver impressive results, but after eight years, the time is approaching where this mega-event will continue more or less on its own feet. We will better utilize the capacities of the 3 major partners in this campaign AMREF Flying Doc-tors, ZOA Refugee Care and Simavi to keep the campaign on track. We’ve shared experiences with participating or-ganizations on possible ways to double project funding for local projects. Kiosk, another venue for financing small pri-vate water-related initiatives, is under review to resolve the disproportionate agency requirements in relation to project size. Aqua for All is in consultation with DGIS to find a way to continue to offer advisory services, expertise and fund-ing that these smaller projects need badly. We are going to make it easier for volunteer experts and project requests to connect with each other through the Aqua for All website. Akvo, our internet platform partner, has supported us by making small projects visible in their marketplace, increas-ing the opportunity to obtain sponsorship.

What remains: Partnership brokering & funding doubler During the year we spoke with numerous stakeholders to listen to what they expect from Aqua for All. National and international funds expressed interest and enthusiasm for the way Aqua for All performs its role as funds doubler and project partnership matchmaker. They want to make continued use of this financial leverage previously made available through DGIS. We will continue to fulfill this role with new sources of funds. Stakeholders also applauded our pursuit to develop innovative technologies for the sector, and accessing the wealth of knowledge and experience in the Dutch commercial sector. The water industry expressed a clear mandate for Aqua for All to continue in its valuable networking function, the financial leverage (funds doubling) and being the linking pin for water related development aid across the sector. In his recent publication “Transition Management, key to a sustainable society,” Professor Jan Rotmans emphasized the importance of connector organizations in general, and of Aqua for All specifically continuing to perform its ‘con-nector’ role.

Looking Ahead: Participant Contracts, Program DevelopmentAqua for All directs its business activities first and fore-most toward participants and strategic partners from the Dutch water sector, with whom contracts are negotiated to allow us to perform our role as facilitator and network-ing agent. We provide support to water-related develop-ment programs, including securing funding. In many cases, projects involving technological development and other longer term objectives are structured in multi-year con-tract programs to have sufficient time to deliver results. Aqua for All started actually negotiating several such contracts in 2010, and targets a total program budget of €8 million by the end of 2012. This will enable us to reach 400,000 of the world’s poorest people with safe water and adequate sanitation, the first essential steps out of poverty. Empowered and motivated by the conclusions and recom-mendations of our stakeholders and evaluation team, Aqua for All will take the next steps forward with confidence that we are heading in the right direction.

“There is great need for parties and organizations that are willing and able to connect with each other. We must streng-then the ties among leaders themselves, between leaders and followers, between the ‘far ahead’ and ‘lagging behind’. All these connections are instrumental to the social movement toward (international) sustainability.“

Jan Rotmans

The managing board

The team at Aqua for All is stimulated by seven prominent representatives from the Dutch water sector which together constitute our Board:• Annemarie Moons, regional Water Authority Vallei & Eem• Ria Doedel, Director of Water Company Limburg (WML)• Wim van Vierssen, director KWR Water Cycle Research Institute • Jeroen van der Sommen, Director, Netherlands Water Partnership (NWP)• Monique Bekkenutte, director Royal Dutch Water Network• Fon Koemans, former Director Dutch Water Bank (NWB)• Gerard Doornbos, of the Regional Water Authority Rijnland, also Foreign portfolio manager of the Association of Regional Water Authorities (UvW)

15Annual report 2010

The team in 2011

DirectorAqua for All’s Director, Sjef Ernes has built an interesting career in water. After graduating from his studies in me-chanical engineering, Sjef hit the road to work on resolv-ing water problems in Mozambique for five years. When he returned to the Netherlands, he led a drinking water company in Eindhoven for eight years, and thereafter with his E-water group helped transform industrial water activi-ties into a commercial market. In 2002 he returned to his passion: water-related development aid. As Director, Sjef is Aqua for All’s face to external stakeholders. He works our radar, sets the tone, paints the vision, frames the strategy and charts the course for our steps forward. Fostering mu-tually beneficial cooperation among our partners is key to our success in making strides forward. His tone is specific and fairly unique: stimulate business and market dynamics in the water and sanitation sectors in order to make lasting improvements in the lives of those at the base of the pyra-mid. Even with all his years in the field, Sjef continues to be inspired by his work, making him an encouraging leader to our team. Like our name says, we believe strongly in ‘water for all’.

Program Manager Program Manager Dick Bouman is no stranger to Africa. After he graduated as a physical geographer majoring in hydrology, Dick worked as a groundwater expert for a number of years across the continent. He then went into sector-related consulting for fourteen years, undertaking a variety of water-related jobs. For six years, Dick worked on global programs for NGOs ICCO and Kerk in Actie (Church in Action). In 2006, Dick joined Aqua for All where he remains responsible for programs and projects. Dick: “The great part about working at Aqua for All is the enormous flexibility and opportunity to think along with one’s peers, combining brainpower to innovate and solve challenging water issues together. Small teams with short communica-tion lines. The main challenge is keeping on top of so many projects and partners with whom we work.”

PR & Communications AssistantWhen Sulimar Cook finished her study in International Development specializing in communication, she joined the Aqua for All team in February 2011. Sulimar has taken up our PR activities with gusto, meeting our corporate com-

munication requirements in Dutch as well as English. Aqua for All’s website has felt a refreshing polish at Sulimar’s hands. Sulimar: “Aqua for All contributes in a unique way to development because of the emphasis on sustainable solu-tions with market stimulus. This is the way to empower the poorest in the world to help themselves over the long term. The field wherein Aqua for All works therefore attracts me enormously. “

SecretaryOur secretary Hetty Brunt is often the first point of contact for people who seek contact with Aqua for All. For nearly three years she has worked an average of three days a week at Aqua for All as backup officer for many activities such as website updates, newsletters, diaries and relation-ship management. And of course her excellent secretarial support to the whole team. Hetty: “It’s a diversity of work in a dynamic and highly engaging team. Best of all, I feel at home! “

Program OfficerElbrich Spijksma graduated in International Development Studies and did a postgraduate course in community Health. She has extensive expertise in the field of health education, and has made a major contribution to the Smart Solutions booklet on hygiene promotion. Aside from managing a number of WATSAN projects for large NGO’s & water boards, she devotes much energy to our New Sanita-tion development track. Elbrich: “Identifying scalable models to deliver basic services, is the future. Adequate water and sanitation are essential conditions for develop-ment. Therefore I have deliberately chosen this theme. Aqua for All is there, where the difference is made.”

Small Project SpecialistMaaike de Vette studied International Development special-izing in development sociology. Her research experience includes Indonesia, South Africa and Namibia. Recently she worked as project leader with the Women for Water Partnership. Since the spring of 2011, Maaike started work-ing at Aqua for All as our small project assistant, guiding them to completion. Maaike: “Aqua for All fills a valuable niche in bringing together a wide spectrum of organizations together to get things done.”

Finance officerRichard Geneste came into contact with Aqua for All in 2007 as an external auditor from Deloitte. Nowadays as external consultant, Richard is responsible our financial and project administration, since 2009. Richard: “My heart warmed quickly for Aqua for All. It’s great to be with a rela-tively small team committed to a truly noble mission: Water and sanitation for the world’s poorest”.

Back row from left to right: Dick Bouman, Elbrich Spijksma, Richard Geneste.Front row from left to right: Hetty Brunt, Sulimar Cook, Sjef Ernes, Maaike de Vette.

Colofon Issue: Aqua for All Editing & production: Couwenberg Strategy & Communication, Utrecht Photography: Archives Aqua for All, Isabel Couwenberg, Jos van de Graaf, Michiel Wijnbergh Design: b.ont concept & design, The HagueTranslation: Chris Amsinger

April 2011

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