| www.firstnet.co.za

Work is what you do, not where you are

Directors A. Sharp, O. Lamusse, V. Gerson (Managing) Vat Reg No 4840236097 Reg No 2006/031608/07

Ho s t e d L yn c Un i f i e d E m a i l Ma n a gem e n t Ho s t e d S h a r e po in t Ho s t e d B E S Ho s t e d E xc h a n g e

FirstNet

FirstNet Unified Communications offering Reduced infrastructure & Support costs

Monthly SaaS Model Operational efficiency

Workforce mobility Reduced energy consumption

Hosted LYNC

Stay in touch anywhere: Microsoft Lync enables users to communicate securely anywhere they have network connectivity, and automatically adapts to net-work conditions. Communicate in the right way: Lync unifies voice and video calls, Lync Meetings, presence, and instant messaging (IM) in one easy-to-use client, mak-ing it simple to choose and switch between different forms of communication. Rich presence includes pictures, skill search, location information, and gives users the context they need to make smart communication choices including built-in instant messaging capability. Users can add and connect with users on Public IM services such as Windows Live, AOL, and Yahoo! and communicate with them using their single work identity. Use the device you want: Lync makes communicating easier with a consistent and familiar experience available on Windows PCs, Windows Phone, iOS, Mac, and Android smartphones. The new immersive Lync app for Windows 8 and Windows RT provides a seamless touch-first experience. Create a more fun work environment by building social connections The rich experience of Lync helps workers make connections across time and distance with picture-enhanced presence, automatic frequent contacts lists, and activity feeds for keeping up with co-workers. Make every interaction a near face to face meeting Transform any conversation to include high-resolution video-, application-, and desktop-sharing and be fully present in meetings without making the physical trip.

Microsoft® Lync™ ushers in a connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible from anywhere. For IT, the benefits are equally powerful, with a highly secure and reliable system that works with existing tools and systems for easier management, lower cost of ownership, smoother deployment and mi-gration, and greater choice and flexibility. Microsoft Unified Communications takes disparate business communication applications and devices and ties them together under a single platform cre-ating a whole new level of efficiency and workforce mobility. A single interface unites voice communications, IM, and audio, video, and Web conferencing into a richer, more contextual offering.

FirstNet Unified Communications made easy When you sign up for FirstNet SaaS-based Unified Communications, you get all of the advantages of an on-premise UC solution. The only difference is that your system is supported by our resources, not yours. How it works:

FirstNet maintains the Microsoft UC network infrastructure at our own facilities.

FirstNet purchases the hardware and we host the full suite of Microsoft UC products, upgrading them as needed so you can be sure you’re al-ways using the latest technology.

FirstNet manages the back-office network functions and our experi-enced IT staff provides the ongoing support you need to implement UC effortlessly.

FirstNet will also provide the training you need to help employees tran-sition to the new UC system – and as your staff grows, so does your UC solution.

FirstNet UC solution is the turnkey, cost-effective way to bring the ben-efits of UC into your business.

SaaS: No Up-front Investment Implementing an on-premise Unified Communications solution isn’t always the right option, especially for businesses that prefer to avoid the up-front investment in equipment. Others lack the physical space to house the servers and other equipment needed to support a custom UC solution. In any case, there’s an alternative: FirstNet provides a SaaS-based Unified Communications service. It’s a per-user subscription to UC that requires no up-front investment and no back-office infrastructure.

FirstNet Unified Communications Services: You pay a monthly per-user subscription and we deliver the suite of UC services to each employee’s desktop, so your company’s voice and data communications are fully integrated.

VoIP (voice over internet protocol) service, from pro-visioning your phones to providing the dial tone

Microsoft Exchange – e-mail

Microsoft Lync

Hardware and wireless devices

Automatic Call Distribution (ACD)

Instant Messaging

Voice mail

ActiveSync and Blackberry mobile e-mail services

Office Anywhere

Live Meeting

Conferencing

Communicate with context from Microsoft Office applications The visually compelling experience of Lync 2010 is consistent throughout Microsoft Office and other business applications, including color-coded presence icons, pictures, high-resolution video, and desktop sharing.

Connect with the outside world: Lync federation extends unified communications securely over the Internet to customers, suppliers, and partners using Lync or Skype. The Lync Web App allows PC and Mac users to join a Lync Meeting from a browser and delivers a full online meeting experience including IM, voice, multiparty video, data collaboration and sharing

Make virtual meetings more effective: See up to five meeting participants simultaneously with new multiparty HD video support. You can choose who to see or let Lync choose for you. Full set of voice features Support common calling features such as, answer, forward, transfer, hold, divert, release, and park, and extend these capabilities outside the office via secured Internet access without requiring a VPN connection. Microsoft Lync Server is built from the ground up to be a single platform that can enhance, extend, and even replace traditional and IP PBX systems. A simpler solution to deploy and manage Microsoft Lync Server 2013 provides a highly secure and reliable system that works with Active Directory, Microsoft Exchange Server, and Microsoft SharePoint technologies, and uses Microsoft management tools to facilitate easier management and lower cost of ownership. Interoperability with existing systems enables smoother deployment and migration. Easily-leveraged programmable interfaces for embedding communications in business applications and processes Documented APIs using familiar technology make it easy to embed communications in business applications and processes. Support for on-premises and hosted environments* Microsoft Lync Server can be deployed on-premises or in a service-based (hosted) or hybrid environment. A service-based option can deliver faster deployment, regularly updated software, and more time to focus on stra-tegic tasks and initiatives. * Feature availability in on-premises and hosted may be different.

| www.firstnet.co.za

Work is what you do, not where you are

Directors A. Sharp, O. Lamusse, V. Gerson (Managing) Vat Reg No 4840236097 Reg No 2006/031608/07

Ho s t e d L yn c Un i f i e d E m a i l Ma n a gem e n t Ho s t e d S h a r e po in t Ho s t e d B E S Ho s t e d E xc h a n g e

| www.firstnet.co.za

Work is what you do, not where you are

Directors A. Sharp, O. Lamusse, V. Gerson (Managing) Vat Reg No 4840236097 Reg No 2006/031608/07

Ho s t e d L yn c Un i f i e d E m a i l Ma n a gem e n t Ho s t e d S h a r e po in t Ho s t e d B E S Ho s t e d E xc h a n g e

CONTACT US

sales@firstnet.co.za +27 0315736200

www.firstnet.co.za

Feature Hosted Lync

Standard Hosted Lync

Standard Plus Hosted Lync Enterprise

Hosted Lync Enterprise Plus

Active Directory Password Sync √ √ √ √

IM (Instant Messaging) √ √ √ √

Presence √ √ √ √

Mobile Client √ √ √ √

Federation √ √ √ √

Pc-to-Pc Audio √ √ √ √

Pc-to-Pc Video √ √ √ √

IM Archiving √ √ √ √

Voice Calling (PSTN,GSM) √ √

Skype Connectivity √ √ √ √

Desktop, Application, and Whiteboard Sharing √ √ √

Multiparty (3+) Audio/Video/Content Sharing

(Scheduled and Ad hoc)

√ √

Meeting Controls (Organizer, Lobby Experience, Join From) √ √

Enhanced In-meeting Note Taking with OneNote Sharing √ √

Lync Web App √ √

Prices (subject to minimum 12 month contract) Hosted Lync Standard

Hosted Lync Standard Plus

Hosted Lync Enterprise

Hosted Lync Enterprise Plus

Monthly Per Lync User/ Account R25.00 R90.00 R91.00 R156.00

Hosted Lync Service Initiation and setup (once off) R3500.00

Digital Certificate costs are excluded - one must be provided for unique domain names and security of this domain

All connectivity costs are EXCLUDED from the offering and will vary depending on the client’s requirements.

Lync users may utilise the internet for file uploads, video conferencing, video calls and web conferencing. All traffic generated by hosted Lync users that are exposed to the internet will be charged at the prevailing per MB rate.